Saeco Xelsis SM7683 - Coffee maker PHILIPS - Free user manual and instructions

USER MANUAL Saeco Xelsis SM7683 PHILIPS

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PHILIPS

Saeco, a Philips brand

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English 6
Francais (Canada) 30
繁體中文 56

6 English

Contents

IMPORTANT SAFEGUARDS 6
SAVE THESE INSTRUCTIONS 7
CAUTION 7
Instructions for the power supply cord 7
Important safety information 7
Introduction 10
Machine overview (Fig. 1) 11
First installation 11
Using the control panel and touchscreen 12
AquaClean filter 12
Measuring water hardness 13
Brewing drinks 13
Personalizing drinks and creating profiles 15
Adjusting machine settings 15
Handling the brew group 16
Cleaning and maintenance 17
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Warning icons and error codes 20
Ordering accessories 22
Troubleshooting 22
Beverage types and lengths 27
Technical specifications 28
Disposal 28
Warranty and support 29

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

1 Read all instructions.
2 Do not touch hot surfaces. Use handles or knobs.
3 To protect against fire, electric shock and injury to persons do not immerse cord, plugs, or appliance in water or other liquid.
4 Close supervision is necessary when the appliance is used by or near children.
5 Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
6 Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair or adjustment.
7 The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or injury to persons.

8 Do not use outdoors.
9 Do not let cord hang over edge of table or counter, or touch hot surfaces.
10 Do not place on or near a hot gas or electric burner, or in a heated oven.
11 Always attach plug to appliance first, then plug cord into wall outlet. To disconnect, turn any control to "off", then remove plug from wall outlet.
12 Do not use appliance for other than intended use.
13 Save these instructions.

SAVE THESE INSTRUCTIONS

CAUTION

This appliance is for household use only. Any servicing, other than cleaning and user maintenance, should be performed by an authorized service center. Do not immerse machine in water. To reduce the risk of fire or electric shock, do not disassemble the machine. There are no parts inside the machine serviceable by the user. Repair should be done by authorized service personnel only.

1 Check voltage to be sure that the voltage indicated on the nameplate corresponds with your voltage.
2 Never use warm or hot water to fill the water tank. Use cold water only.
3 Keep your hands and the cord away from hot parts of the appliance during operation.
4 Never clean with scrubbing powders or harsh cleaners. Simply use a soft cloth dampened with water.
5 For optimal taste of your coffee, use purified or bottled water. Periodic descaling is still recommended every 2-3 months.
6 Do not use caramelized or flavored coffee beans.

Instructions for the power supply cord

• A short power-supply cord (or detachable power-supply cord) is to be provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.
• Longer detachable power-supply cords or extension cords are available and may be used if care is exercised in their use.
• If a long detachable power-supply cord or extension cord is used:
  1 the marked electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the appliance.
  2 if the appliance is of the grounded type, the extension cord should be a grounding-type 3-wire cord, and
  3 the longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over.

Important safety information

This machine is equipped with safety features. Nevertheless, read and follow the safety instructions carefully and only use the machine as described in these instructions, to avoid

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accidental injury or damage due to improper use of the machine. Keep this user manual for future reference.

Warning

General

• Check if the voltage indicated on the machine corresponds to the local mains voltage before you connect the appliance.
• Connect the machine to an earthed wall socket.
• Do not let the power cord hang over the edge of a table or worktop and do not let it touch hot surfaces.
• To avoid the danger of electric shock, never immerse the machine, mains plug or power cord in water or any other liquid.
• Do not pour liquids on the power cord connector.
• To avoid the danger of burns, keep body parts away from hot water jets produced by the machine.
• Do not touch hot surfaces. Use handles and knobs.

• Switch off the machine with the main switch located on the back (if present) and remove the mains plug from the wall socket:

• if a malfunction occurs.

• if you are not going to use the appliance for a long time.

• before you clean the machine.

• Pull at the plug, not at the power cord.

• Do not touch the mains plug with wet hands.
• Do not use the machine if the mains plug, the power cord or the machine itself is damaged
• Do not make any modifications to the machine or its power cord.
• Only have repairs carried out by a service center authorized by Philips to avoid a hazard
• The machine should not be used by children.
• This machine is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the machine by a person responsible for their safety.
• Cleaning and user maintenance shall not be made by children.
• Keep the machine and its cord out of the reach of children.
• Children should be supervised to ensure that they do not play with the machine.
• Never insert fingers or other objects into the coffee grinder.
• Be careful when you dispense hot water. Dispensing may be preceded by small jets of hot water. Wait until the end of the dispensing cycle before you remove the hot water dispensing spout.

Caution

General

• This machine is intended for normal household use only. It is not intended for use in environments such as staff kitchens of shops, offices, farms or other work environments.

• Always put the machine on a flat and stable surface. Keep it in upright position, also during transport

• Do not place the machine on a hotplate or directly next to a hot oven, heater or similar source of heat.
• Only put roasted coffee beans in the bean hopper. Putting ground coffee, instant coffee, raw coffee beans or any other substance in the coffee bean hopper may cause damage to the machine.
• Let the machine cool down before you insert or remove any parts. The heating surfaces may retain residual heat after use.
• Never fill the water tank with warm, hot or sparkling water, as this may cause damage to the water tank and the machine.
• Never use scouring pads, abrasive cleaning agents or aggressive liquids such as petrol or acetone to clean the machine. Simply use a soft cloth dampened with water.
• Descale your machine regularly. The machine indicates when descaling is needed. Not doing this will make your machine stop working properly. In this case, repair is not covered by your warranty.
• Do not keep the machine at temperatures below 0^ / 32^ . Water left in the heating system may freeze and cause damage.
• Do not leave water in the water tank when you are not going to use the machine for a long period of time. The water can become contaminated. Use fresh water every time you use the machine.
• Never use any accessories or parts from other manufacturers or that Philips does not specifically recommend. If you use such accessories or parts, your guarantee becomes invalid.
• Regular cleaning and maintenance prolongs the lifetime of your machine and ensures optimum quality and taste of your coffee.
• The machine is exposed continuously to moisture, coffee and scale. Therefore it is very important to regularly clean and maintain the machine as described in the user manual and shown on the website. If you do not perform these cleaning and maintenance procedures, your machine eventually may stop working. In this case repair is not covered by warranty.
• Do not clean the brew group in the dishwasher and do not use washing-up liquid or a cleaning agent to clean it. This may cause the brew group to malfunction and may have a negative effect on the coffee taste.
• Do not dry the brew group with a cloth to prevent fibers from collecting inside the brew group.
• Never drink the solution dispensed during the descaling process.
• Only put foreground coffee into the foreground coffee compartment. Other substances and objects may cause severe damage to the machine. In this case, repair is not covered by your warranty.
• The machine shall not be placed in a cabinet when in use.

Cappuccinatore and milk container

Warning

• To avoid the danger of burns, be aware that dispensing steam or hot water may be preceded and followed by small jets of hot water or steam.

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• Never touch or open the door of the internal cappuccinatore while dispensing drinks, as it may become very hot.
• Never touch the metal part of the milk tube during and right after performing one of the cleaning programs for the internal cappuccinatore, as it may become very hot. Let it cool down first.
• Never drink the solution dispensed during the monthly cleaning procedure of the adjustable coffee and milk dispensing spout.

Caution

• For hygienic reasons, make sure that the outer surface of the adjustable coffee and milk dispensing spout is clean.
• Make sure that the milk tube tube is connected to the cappuccinatore before you select a milk-based drink.
• Do not put any other liquids in the milk container than water (for cleaning) or milk.
• After brewing milk-based drinks, the adjustable coffee and milk dispensing spout automatically dispenses a small amount of steam to clean the internal cappuccinatore and the metal part of the milk spout.
• Be careful, the adjustable coffee and milk dispensing spout and the metal part of the milk spout may be hot if the machine has been used recently.
• Be careful when you open the internal cappuccinatore door, the adjustable coffee and milk dispensing spout may dispense a small amount of steam to clean the internal cappuccinatore.
• If the internal cappuccinatore door is difficult to close, check if the internal cappuccinatore is inserted correctly. Follow the instructions in the user manual. Do not push the internal cappuccinatore too far on the coffee/milk dispensing spout when you insert it. In this case, the internal cappuccinatore would not work correctly as it would not be able to suck up milk.
• The metal part of the milk spout may become hot. To avoid the danger of burns, always put the milk spout in the milk spout holder before you start the cleaning program for the internal cappuccinatore.
• Do not clean the internal cappuccinatore in the dishwasher

Electromagnetic fields (EMF)

This machine complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

Introduction

Congratulations on your purchase of a Saeco full-automatic coffee machine! To fully benefit from the support that Saeco offers, please register your product at www.saeco.com/care.

Read this user manual carefully before you use the machine for the first time and save it for future reference.

To help you get the best out of your coffee machine, Saeco offers full support in 3 different ways:

1 The separate quick start guide for first installation and first use.
2 This user manual for more detailed information

3 Online support and movies: scan the QR code on the front page or visit www.saeco.com/care

Note: This machine has been tested with coffee. Although it has been carefully cleaned, there may be some coffee residues and/or water left. We guarantee, however, that the machine is absolutely new.

Machine overview (Fig. 1)

1 Control panel and touchscreen 12 Drip tray release grip

2 Cup holder 13 Mains cord with plug
3 Lid of bean hopper 14 Grind setting knob
4 Lid of pre-ground coffee compartment	15 Bean hopper
5 Internal cappuccinatore 16 Brew group
6 Adjustable coffee and milk dispensing spout	17 Coffee funnel
7 Milk tube holder 18 Coffee residues drawer
8 Main switch 19 Coffee grounds container
9 Socket for cord 20 Drip tray
10 Service door	21 Drip tray cover
11 'Drip tray full' indicator	22 Water tank
Accessories
23 Grease tube	26 Measuring scoop
24 Cleaning brush	27 Water hardness test strip
25 AquaClean filter
Milk frothing parts
28 Lid of milk container	30 Metal milk tube
29 Milk container	31 Flexible milk tube

First installation

To prepare your coffee machine for use, you need to perform a few simple steps such as filling the water circuit and activating the AquaClean filter. These steps are shown in the separate quick start guide.

For the best-tasting coffee, you need to brew 5 coffees initially to allow the machine to complete its self-adjustment.

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The machine has been set up to get the best taste out of your coffee beans. Therefore we advise you not to adjust the grinder settings until you have brewed 100-150 cups (approx. 1 month of usage).

Thoroughly clean the milk container, the milk tubes and the cappuccinatore before first use. We advise you not to clean the cappuccinatore in the dishwasher, to prevent food particles or detergent residues from clogging it.

Using the control panel and touchscreen

Below you find an overview and description of the control panel and touchscreen of the machine. You can swipe the touchscreen and tap to select or confirm your choices.

1. On/off button 4. Touchscreen 7. Start/stop button
2. Personal profiles 5. Cleaning menu
3. Drinks menu 6. Machine settings

Aquaclean filter

The AquaClean filter is designed to reduce limescale deposits in your coffee machine and provide filtered water to preserve the aroma and flavor of each cup of coffee. If you use a series of 8 AquaClean filters as indicated by the machine and in this user manual, you don't have to descale your machine for up to 5000 cups. With each filter you can enjoy up to 625 cups, depending on the selected coffee varieties and the rinsing and cleaning frequencies.

Preparing the AquaClean filter for activation

Before you place the AquaClean filter in the water tank, you need to prepare it for use:

1 Shake the filter for about 5 seconds (Fig. 2).
2 Fully immerse the filter upside down in a jug with cold water for at least 30 seconds. Wait until no more air bubbles come out (Fig. 3).
3 Push the filter onto the filter connection to the lowest possible point. (Fig. 4)

Activating the AquaClean filter

You need to activate every new AquaClean filter that you use. By activating the AquaClean filter, the machine monitors the capacity of the AquaClean filter and the number of filters used. There are 3 ways to activate the AquaClean filter.

1. Activating the AquaClean filter during first installation

After switching on for the first time, the machine guides you through the first installation steps such as filling the water tank, filling the water circuit and activating the AquaClean filter. Simply follow the instructions on the screen.

2. Activating the AquaClean filter when prompted

Replace the AquaClean filter when the screen shows the message 'Replace AquaClean filter?' Then follow the instructions on the screen to activate the filter properly.

Replace the AquaClean filter at least every 3 months, even if the machine has not yet indicated that replacement is required.

3. Activating the AquaClean filter at any other time

You can start using the AquaClean filter at any time by following the instructions below.

1 Tap the Settings icon and then select 'AquaClean' (Fig. 5).
2 Select 'new' and when the activation screen appears, press the start/stop button.
3 Follow the instructions on the screen.

Note: In some situations the machine will tell you that you need to descale the machine before you can install and activate a new AquaClean filter. This is because your machine has to be completely limescale-free before you start to use the AquaClean filter. Follow the instructions on the screen.

Measuring water hardness

During first installation, you have to set the water hardness. Follow the steps on the screen and use the water hardness test strip supplied. To set the water hardness later, tap the Settings icon and select 'water hardness'.

1 Immerse the water hardness test strip in tap water for 1 second. Then wait for 1 minute.
2 Check how many squares have turned red.
3 Select the appropriate water hardness setting and tap the OK icon to confirm.

Number of red squares:

Value to be set 1234

Brewing drinks

Tap the Drinks icon to enter the 'Drinks' menu. Scroll through the different pages to find your drink. After selecting a drink you can personalize it by adjusting the settings (see 'Personalizing your drinks').

• Tap the '2x' icon if you want to brew two cups (Fig. 6). The machine automatically carries out two grinding cycles in sequence of the selected drinks.

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• Tap the Profiles icon to brew one of your saved drinks.
• Slide the dispensing spout up or down to adjust the height to the size of the cup or glass you are using.

Brewing coffee drinks

1 Fill the water tank with tap water and fill the bean hopper with beans.
2 Tap the Drinks icon and select your coffee.
3 You can personalize coffee strength and volume in the first screen, by swiping the adjustable bars up and down (Fig. 7). If you click on the arrow on the right (Fig. 8), the second screen appears with more settings to adjust.
4 Press the start/stop button to start brewing the selected drink.

Brewing milk-based drinks

1 Fill the water tank with tap water and fill the bean hopper with beans.
Tip: Slide the dispensing spout to the uppermost position for easy access to the water tank.
2 Unscrew the lid of the milk container and fill the milk container with milk (Fig. 9).
We advise you to use milk coming directly from the fridge for optimal results.
3 Place the metal milk tube in the container. Open the door of the internal cappuccinatore (Fig. 10) and connect the flexible milk tube to the cappuccinatore (Fig. 11). Then close the door of the internal cappuccinatore again.
4 Tap the Drinks 品 icon and select your milk-based drink.
5 You can personalize coffee strength, coffee and milk volume in the first screen, by swiping the adjustable bars up and down (Fig. 7). If you click on the arrow on the right (Fig. 8), the second screen appears with more settings to adjust.
6 You can adjust the settings to your preference by swiping the adjustable bars up and down.
7. Press the start/stop button to start brewing the selected drink.
8 Directly after dispensing the milk, the 'Auto Steam Shoot' is performed. The machine forces steam through the internal milk system to rinse it quickly.

Tip: You can also use a regular milk carton to brew your milk-based drinks. Place the metal milk tube directly into the milk carton.

Brewing coffee with pre-ground coffee

1 Open the lid of the pre-ground coffee compartment and pour one measuring scoop of pre-ground coffee into it (Fig. 12). Then close the lid.
2 After selecting a drink, tap the pre-ground coffee icon (Fig. 13) and then press the start/stop button.

Note: If you select pre-ground coffee, you cannot adjust the coffee strength and brew more than one drink at the same time.

Dispensing hot water

1 Tap the Drinks icon and then select 'Hot water'.

2 Press the start/stop button to start dispensing hot water.

Personalizing drinks and creating profiles

This machine allows you to adjust the settings of a drink to your own preference and to save the adjusted drink in a personal profile. There are two ways to create a profile:

1 In the 'Drinks' menu: Select and adjust a drink and then tap the 'save' icon.
2 In the 'Profiles' menu: Create a profile by tapping the 'add profile' icon. Select the newly created profile, select a drink, adjust it to your preference and then tap the 'save' icon.

Personalizing your drinks

You can adjust the drink settings to your own preference:

1 Tap the Drinks icon.
2 Select your preferred drink.
3 The screen shows the settings you can adjust to your preference. Tap on the arrow on the right (Fig. 8) to go to the next screen for more settings to adjust. Depending on the type of drink, you can adjust the settings. For coffee drinks you can adjust volume, strength, taste and temperature. For milk-based drinks you can adjust the milk volume, foam level and the order of brewing coffee and milk. For hot water you can adjust the volume.
4 Swipe the bars you want to adjust up or down to your preferred level (Fig. 7).
5 You can save these settings to a profile by tapping the 'save' icon (Fig. 14) and selecting an existing profile or adding a new one (Fig. 15).

Creating a profile

1 Tap the Profiles icon.
2 Select 'Add profile' (Fig. 15).
3 Enter a name for the new profile and confirm (Fig. 16).
4 Select the newly created profile.
5 Add drinks to the profile by selecting 'Add drink' (Fig. 17).

Removing a profile

1 Tap the Profiles icon.
2 Press and hold the icon you want to delete.
3 Select 'Delete' and confirm.

Adjusting machine settings

You can adjust the grinder settings by using the grind setting knob inside the bean container. There are 12 different grind settings you can choose from. The lower the setting, the stronger the coffee.

Note: You need to brew 2 to 3 drinks before you can taste the full difference.

Caution: Do not turn the grind setting knob more than one notch at a time to prevent damage to the grinder.

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1 Open the lid of the bean hopper.
2 Press down the grind setting knob and turn it to the left or right (Fig. 18). Turn the grind setting knob one notch at at time. Each time you have turned the grind setting one notch, brew a coffee drink to prevent damage to the grinder.
3 Close the lid of the bean hopper.

Adjusting default settings

Use the SETTINGS icon to change the following settings:

• AquaClean: To check the status of AquaClean and install a new one.
• Water hardness: to be able to adjust the machine settings to the water in your region, please measure the water hardness.
• Stand-by time: this is the time after which the machine goes into stand-by mode.
• Brightness: to adjust the display contrast
  Water tank light: to adjust the light in the water tank
• Coffee spout light: to adjust the light illuminating the cup tray.
• Language: to select a different language
• Measurement unit: to select millilitres or US fluid ounces
  Sound feedback: to activate/deactivate the sound feedback of the display,

Handling the brew group

Go to www.saeco.com/care for detailed video instructions on how to remove, insert and clean the brew group.

Removing the brew group from the machine

1 Switch off the machine by pressing the main switch on the back of the machine.
2 Open the service door (Fig. 19).
3 Remove the coffee residues drawer (Fig. 20).
4 Press the PUSH button (Fig. 21) and pull at the grip of the brew group to remove it from the machine (Fig. 22).

Reinserting the brew group

Before you slide the brew group back into the machine, make sure it is in the correct position

1 Check if the arrow on the yellow cylinder on the side of the brew group is aligned with the black arrow and N (Fig. 23).

• If they are not aligned, push down the lever until it is in contact with the base of the brew group (Fig. 24).

2 Make sure that the yellow locking hook on the other side of the brew group is in the correct position.
- To position the hook correctly, push it upwards until it is in uppermost position (Fig. 25).

3 Slide the brew group back into the machine along the guiding rails on the sides (Fig. 26) until it locks into position with a click (Fig. 27). Do not press the PUSH button.

4 Place back the coffee residues drawer and close the service door.

Cleaning and maintenance

Regular cleaning and maintenance keeps your machine in top condition and ensures good-tasting coffee for a long time, a steady coffee flow and a perfect milk froth.

Consult the table on when and how to clean all detachable parts of the machine. You can find more detailed information and video instructions on www.saeco.com/care.

Cleaning table

Part description When to clean How to clean

Brew group Weekly Remove the brew group and rinse it under the tap and let it air-dry.
	Monthly Perform the 'Brew group clean' procedure with the Philips coffee oil remover tablet. Select 'Brew group clean' in the cleaning menu and follow the instructions on the screen. Go to www.saeco.com/care for detailed video instructions.
Lubrication of the brew group	Depending on the type of usage. Consult the lubrication table (see 'Lubricating the brew group').	Lubricate the brew group with the Philips grease. Go to www.saeco.com/care for detailed video instructions.
Milk system/internal cappuccinatore	After every day of use Perform the HYGIESTEAM program in the cleaning menu. Select HYGIESTEAM in the cleaning menu and follow the instructions on the screen. Wipe the outside of the metal milk tube with a damp cloth before placing it into the milk tube holder.
	Weekly Remove and disassemble the internal cappuccinatore (see 'Cleaning the internal cappuccinatore under the tap'). Rinse all parts under the tap with some washing-up liquid.
	Monthly Perform the 'DEEP MILK CLEAN' procedure with the Philips milk circuit cleaner. Select 'DEEP MILK CLEAN' in the cleaning menu and follow the instructions on the screen. Go to www.saeco.com/care for detailed video instructions.
Milk container Weekly Disassemble the milk container (Fig. 28) and push the ball out with the measuring scoop (Fig. 29). Rinse all parts under the tap or in the dishwasher

Part description When to clean How to clean

Drip tray Empty the drip tray every day or as soon as the red 'drip tray full' indicator pops up through the drip tray (Fig. 30).		Remove the drip tray and rinse it under the tap with some washing-up liquid.
Coffee grounds container	Empty the coffee grounds container when prompted by the machine. Clean it weekly.	Remove the coffee grounds container while the machine is switched on and rinse it under the tap with some washing-up liquid.
Water tank Weekly Rinse the water tank under the tap
Coffee funnel Check the coffee funnel weekly to see if it is clogged.		Unplug the machine and remove the brew group. Open the lid of the pre-ground coffee compartment and insert the spoon handle into the coffee funnel. Move the handle up and down until the clogged ground coffee falls down (Fig. 31). Go to www.saeco.com.care for detailed video instructions.

Tip: There is a cleaning calender on the last page of this user manual. Write down the dates on which you have performed a cleaning action.

Cleaning the brew group

Regular cleaning of the brew group prevents coffee residues from clogging up the internal circuits. Visit www.saeco.com/care for support videos on how to remove, insert and clean the brew group.

Cleaning the brew group under the tap

1 Open the service door and remove the brew group (see 'Removing the brew group from the machine').
2 Rinse the brew group thoroughly with water. Carefully clean the upper filter (Fig. 32).
3 Let the brew group air-dry before you place it back. Do not dry the brew group with a cloth to prevent fibers from collecting inside the brew group.

Cleaning the brew group with the coffee oil remover tablets

Only use Philips coffee oil remover tablets. Tap the Clean icon and select 'Brew group clean'. Then follow the instructions on the screen. Visit www.saeco.com/care for detailed video instructions.

Lubricating the brew group

Lubricate the brew group regularly to ensure that the moving parts continue to move smoothly.

1 Apply a thin layer of grease around the shaft in the bottom of the brew group (Fig. 33).
2 Apply a thin layer of grease to the rails on both sides (Fig. 34).

See the table below for the lubrication frequency. Visit www.saeco.com/care for detailed video instructions.

Usage frequency Nr of drinks brewed daily Lubrication frequency

Low 1-5 Every 4 months

Normal 6-10 Every 2 months

Heavy >10 Every month

Cleaning programs for the internal cappuccinatore

The machines has three programs to clean the internal cappuccinatore. The Auto Steam Shoot cleaning program is automatically performed by the machine after brewing a milk-based drink. You can select the HYGIESTEAM or DEEP MILK CLEAN program by tapping the Clean icon and scrolling through the cleaning menu. Then follow the instructions on the screen.

• Auto Steam Shoot: the machine shoots steam through the internal cappuccinatore to quickly rinse it.
  HYGIESTEAM: the machine thoroughly cleans the internal milk system with steam. Place the milk tube in the milk tube holder (Fig. 35) and follow the instructions on the screen.
• DEEP MILK CLEAN: Perform the 'DEEP MILK CLEAN' procedure with the Philips milk circuit cleaner for a thorough cleaning of the internal milk system.

Cleaning the internal cappuccinatore under the tap

1 Open the door of the internal cappuccinatore (Fig. 10).
2 Remove the internal cappuccinatore by pulling it down (Fig. 36).
3 Disassemble the internal cappuccinatore by pulling the bottom part off the top part (Fig. 37).
4 Disassemble all parts (Fig. 38) and clean them under the tap.
5 Reassemble the internal cappuccinatore.
6 To place back the internal cappuccinatore, put it in upright position and make sure the holes are aligned with the two tubes on the machine. Then move the internal cappuccinatore upwards until it locks into place (Fig. 39).
7 Close the door.

Visit www.saeco.com/care for detailed video instructions.

Descaling procedure

Please use Philips descaler only. Under no circumstances should you use a descaler based on sulfuric acid, hydrochloric acid, sulfamic or acetic acid (vinegar) as this may damage the water circuit in your machine and not dissolve the limescale properly. Not using the Philips descaler will void your warranty. Failure to descale the appliance will also void your warranty. You can buy Philips descending solution in the online shop at www.saeco.com/care.

1 When the machine asks you to descale it, press the start/stop button to start. To start descaling without being prompted by the machine, tap the Clean icon and select 'Descale' (Fig. 40).

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2 Remove the drip tray and the coffee grounds container, empty them and put them back into place.
3 Remove the water tank and empty it. Then remove the AquaClean filter.
4 Pour the whole bottle of Philips descaler in the water tank and then fill it with water up to the CALC CLEAN level. Then place it back into the machine.
5 Place a large container (1.5 l) under the coffee dispensing spout.
6 Follow the instructions on the screen to start the descending procedure. The descending procedure lasts approx. 15 minutes and consists of a descending cycle and a rinsing cycle.
7 Once the descending cycle is finished, you need to rinse the water tank and water circuit. Follow the instructions on the screen.
8 Place a new AquaClean filter in the water tank and reactivate the AquaClean filter in the menu.

Tip: Using the AquaClean filter reduces the need for descaling!

What to do if the descending procedure is interrupted

You can exit the descending procedure by pressing the on/off button on the control panel. If the descending procedure is interrupted before it is completely finished, do the following:

1 Empty and rinse the water tank thoroughly.
2 Fill the water tank with fresh water up to the CALC CLEAN level indication and switch the machine back on. The machine will heat up and perform an automatic rinsing cycle.
3 Before brewing any drinks, perform a manual rinsing cycle. To perform a manual rinsing cycle, first dispense half a water tank of hot water and then brew 2 cups of pre-ground coffee without adding ground coffee.

Note: If the descending procedure was not completed, the machine will require another descending procedure as soon as possible.

Warning icons and error codes

Meaning of the warning icons

Fill the water tank with fresh water to the MAX level indication.

Close the service door.

The bean hopper is empty. Put new coffee beans in the bean hopper.

Close the lid of the bean hopper.

The brew group is not inserted or is not inserted correctly. Insert the brew group and make sure that it locks into place.

The internal cappuccinatore is not inserted or is not inserted correctly and/or the spout door is open. Make sure that the holes in the cappuccinatore are aligned with the tubes in the machine before you push the internal cappuccinatore upwards into place. Then close the spout door.

The coffee grounds container is full. Make sure that the machine is switched on. Then remove and empty the coffee ground container.

The coffee grounds container is not in place. Place back the coffee grounds container.

The machine needs to fill the water circuit with water. Make sure there is water in the water tank and press the start/stop button to start.

Meaning of error codes

Below you find a list of the error codes showing problems that you can solve yourself. Video instructions are available on www.saeco.com/care. If another error code appears, please contact the Philips Consumer Care Center in your country. For contact details, see the warranty leaflet.

Error Problem Possible solution code

01 The coffee funnel is clogged.	Switch off the machine and unplug it. Remove the brew group. Then open the lid of the pre-ground coffee compartment and insert the spoon handle. Move the handle up and down until the clogged ground coffee falls down (Fig. 31). Visit www.saeco.com/care for detailed video instructions.
03 The brew group is dirty or not well-greased.	Switch off the machine with the main switch. Rinse the brew group with fresh water, let it air-dry and then lubricate it. Consult chapter 'Cleaning the brew group' or visit www.saeco.com/care for detailed video instructions. Then switch the machine on again.
04 The brew group is not positioned correctly.	Switch off the machine with the main switch. Remove the brew group and reinsert it. Make sure that the brew group is in the correct position before you insert it. Consult chapter 'Handling the brew group or visit www.saeco.com/care for detailed video instructions. Then switch the machine on again.

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Error code
Problem Possible solution

05 There is air in the water circuit.	Restart the machine by switching it off and on again with the main switch. If this works, dispense 2-3 cups of hot water. Descale the machine if you have not done so for a longer period of time.
The AquaClean filter was not prepared properly before installation or it is clogged.	Remove the AquaClean filter and try again to brew a coffee. If this works, make sure that the AquaClean filter is prepared properly before you place it back (see 'Preparing the AquaClean filter for activation'). Put the AquaClean filter back into the water tank. If this still does not work, the filter might be clogged and needs to be replaced.
14 The machine is overheated.	Switch the machine off and switch it back on again after 30 minutes.

Ordering accessories

To clean and descale the machine, only use the Philips maintenance products. These products can be purchased from your local retailer, from the authorized service centers or online at www.saeco.com/care. To find a full list of spare parts online, enter the model number of your machine. You can find the model number on the inside of the service door.

Maintenance products and type numbers:

• Descaling solution CA6700
• AquaClean filter CA6903
  Brew group grease HD5061
• Coffee oil remover tablets CA6704
• Milk circuit cleaner CA6705
• Maintenance kit CA6707

Troubleshooting

This chapter summarizes the most common problems you could encounter with the machine. Support videos and a complete list of frequently asked questions are available on www.saeco.com/care. If you are unable to solve the problem, contact the Consumer Care Center in your country. For contact details, see the warranty leaflet.

Problem
Cause Solution

The drip tray fills up quickly.

This is normal. The machine uses water to rinse the internal circuit and brew group. Some water flows through the internal system directly into the drip tray.

Empty the drip tray every day or as soon as the red 'drip tray full' indicator pops up through the drip tray (Fig. 30). Place a cup under the dispensing spout to collect rinsing water.

Problem Cause Solution

The machine is in DEMO mode.	You pressed the standby button for more than 8 seconds.	Switch the machine off and then on again with the main switch on the back of the machine.
The 'coffee grounds container full' icon remains displayed.	You emptied the coffee grounds container while the machine was switched off.	Always empty the coffee grounds container while the machine is switched on. If you empty the coffee grounds container when the machine is switched off, the coffee cycle counter is not reset.
	You placed back the coffee grounds container too fast.	Do not place back the coffee grounds container until the screen prompts you to put it back.
The 'coffee grounds container full' icon is displayed even though the container is not full.	The machine did not reset the counter the last time you emptied the coffee grounds container.	Always wait approx. 5 seconds when you place back the coffee grounds container. In this way the coffee grounds counter will be reset to zero.
		Always empty the coffee grounds container while the machine is switched on. If you empty the coffee grounds container when the machine is switched off, the coffee grounds counter will not be reset.
I cannot remove the brew group.	The brew group is not in the correct position.	Reset the machine in the following way: place back the drip tray and the coffee grounds container. Then close the service door and switch the machine off and back on again. Try again to remove the brew group.
You have not removed the coffee grounds container.		Remove the coffee grounds container before you remove the brew group.
I cannot insert the brew group.	The brew group is not in the correct position.	Reset the machine in the following way: place back the drip tray and the coffee grounds container. Leave the brew group out. Close the service door and switch the machine on and off. Then put the brew group in the correct position and reinsert it into in the machine (see 'Reinserting the brew group').
The coffee is watery. The brew group is dirty or needs to be lubricated.		Clean and lubricate the brew group.

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Problem Cause Solution

	The grinder is set to a too coarse setting.	Set the grinder to a finer (lower) setting.
The coffee settings have been adjusted.		Select your coffee drink and adjust the settings to a stronger coffee.
The machine is performing its self-adjustment procedure after a change in grinder settings or bean types.		Brew a few cups of coffee.
The coffee is not hot enough.	The cups you use are cold. Preheat the cups by rinsing them with hot water.
The temperature is set too low. Check the menu settings.		Set the temperature to 'high' in the menu.
You added milk. Whether the milk you add is warm or cold, it always decreases the temperature of the coffee to some extent.
Coffee does not come out or coffee comes out slowly.	The AquaClean filter was not prepared properly for installation or it is clogged.	Remove the AquaClean filter and try to brew a coffee again. If this works, make sure the AquaClean filter is prepared properly before you place it back. Place back the prepared filter. If this still does not work, the filter might be clogged and needs to be replaced.
	The grinder is set to a too fine setting.	Set the grinder to a coarser (higher) setting.
The brew group is dirty. Clean the brew group.
The coffee dispensing spout is dirty.		Clean the coffee dispensing spout and its holes with a needle.
	The machine circuit is blocked by limescale.	Descale the machine.
The milk does not froth.	The internal cappuccinatore is dirty or not inserted correctly.	Clean the internal cappuccinatore and make sure that you position and insert it correctly (see 'Cleaning the internal cappuccinatore under the tap').

Problem Cause Solution

The type of milk used is not suitable for frothing.	Different types of milk result in different amounts of froth and different froth qualities. We have tested the following milk types which proved to deliver a good milk froth result: semi-skimmed or full-fat cow's milk, soy milk and lactose-free milk.
The milk is splashing. The milk you use is not cold enough.	Make sure you use cold milk coming directly from the fridge.
The flexible milk tube is not connected properly.	Open the door of the coffee dispensing spout (Fig. 10) and check if the flexible milk tube is fully connected to the cappuccinatore (Fig. 11). Note that the cappuccinatore and milk tubes may be hot. Let the cappuccinatore and the tubes cool down before you touch them.
The cappuccinatore and milk tubes are not clean.	Remove and disassemble the internal cappuccinatore (see 'Cleaning the internal cappuccinatore under the tap'). Rinse all parts under the tap. For a thorough cleaning, use the Philips milk circuit cleaner and perform the DEEP MILK CLEAN procedure via the cleaning (▲) menu. Note that if the parts have been cleaned in the dishwasher, they may have become clogged by food particles or detergent residues. A visual check that they are not obstructed is also recommended.
	We advise you to perform the HygieSteam program every day: 1) Press 'Clean' on the control panel. 2) Select 'HygieSteam'. 3) Press the start button to start the process, then confirm all steps on the display.

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Problem Cause Solution

	The milk tubes are clogged. Always store the milk container without the milk tubes in the refrigerator. Leftover milk could accumulate within the milk tubes and block the flow of milk going through the tubes. Rinse the milk tubes before storage.
The machine seems to be leaking.	The machine uses water to rinse the internal circuit and brew group. Some water flows through the internal system directly into the drip tray.	Empty the drip tray every day or as soon as the 'drip tray full' indicator pops up through the drip tray cover (Fig. 30). Place a cup under the dispensing spout to collect rinsing water.
	The drip tray is too full and has overflowed which makes it look like the machine is leaking.	Empty the drip tray every day or as soon as the 'drip tray full' indicator pops up through the drip tray cover (Fig. 30). Place a cup under the dispensing spout to collect rinsing water.
The machine is not placed on a horizontal surface.		Place the machine on a horizontal surface so that the 'drip tray full' indicator works properly.
I cannot activate the AquaClean filter and the machine asks for descaling.	The filter has not been replaced in time after the AquaClean filter icon flashed and the capacity dropped to 0%.	Descale your machine first and then install the AquaClean filter.
You did not install the AquaClean filter during first installation, but after having brewed approx. 25 coffees (based on 100ml/3oz cups). The machine has to be completely limescale-free before you install the AquaClean filter.		First descale the machine and then install a new AquaClean filter. After descaling, the filter counter is reset to 0/8. Always confirm filter activation in the machine menu. Also do this after filter replacement.
The new water filter does not fit.	You are trying to install another filter than the AquaClean filter.	Only the AquaClean filter fits into the machine.
The machine is making a noise.	It is normal that your machine makes noise during use.	If the machine starts to make a different kind of noise, clean the brew group and lubricate it (see 'Lubricating the brew group').

Problem Cause Solution

The AquaClean filter was not prepared properly and air is now drawn into the machine.

Remove the AquaClean filter from the water tank. Shake the filter for about 5 seconds. Immerse the filter upside down in a jug with cold water for at least 30 seconds. Wait until no more air bubbles come out. Place the prepared AquaClean filter back into the water tank. Then dispense 2-3 cups of hot water.

Beverage types and lengths

Beverage types

Beverage name	Description
Espresso Coffee with thick crema served in a small cup
Coffee Coffee served in a larger cup or in a mug
Americano Espresso coffee diluted with hot water in a larger cup
Cappuccino 1/3 espresso, 1/3 hot milk and 1/3 milk foam served in a large cup
Latte macchiato Long shot of hot milk with foam and a shot of espresso served in a tall glass
Cafè latte Espresso with a long shot of milk and a small amount of milk foam on top of it, served in a large glass
Espresso macchiato	Espresso with a small amount of milk foam on top of it, served in a small cup
Cafè au lait Coffee mixed with the same amount of hot milk, served in a large glass
Espresso lungo A longer espresso with thick crema served in a medium-sized cup
Ristretto A short shot of espresso coffee served in a small cup
Froth milk Hot milk with foam

Beverage lengths

Beverage	Default length / Adjustable length range (min-max)
	Coffee Milk Water
Espresso 1.4oz / 1.1 - 2.3oz -		-
Coffee	4.1oz / 3.3 - 7.5oz	-	-
Americano	1.4oz / 0.7 - 2.7oz	-	3.7oz / 2.1 - 5.4oz

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Beverage Default length/Adjustable length range (min-max)

	Coffee Milk		Water
Cappuccino 1.4oz / 0.7 - 2.7oz 4.1oz / 3.3 - 11.5oz -
Latte macchiato 1.4oz / 0.7 - 1.7oz 6.8oz / 4.1-11.5oz -
Café latte 2.1oz / 0.7 - 2.7oz 4.8oz / 4.1-11.5oz -
Hot water -- 5.1oz
Espresso macchiato 1.4oz /0.7 -	2.3oz		0.7oz / 0.4 - 1.4oz -
Café au lait 3.0oz / 1.7	- 5.1oz		3.0oz / 1.7 - 5.1oz -
Espresso lungo 2.7oz /	2.1 - 3.7oz		-	-
Ristretto	1.1oz / 0.7 - 1.4oz		--
Froth milk	- 6.0oz / 1.4 - 9.4oz		-
Warm milk	- 6.0oz / 1.4 - 9.4oz		-

Technical specifications

The manufacturer reserves the right to improve the technical specifications of the product. All the preset quantities are approximate.

Description	Value
Size (w x h x d)	283 x 393 x 489 mm (11.2 x 15.5 x 19.3 in)
Weight	10.8 - 12.2 kg (23.8 - 26.9 lbs)
Power cord length	1200 mm (473 in)
Water tank	1.7 litres (57 oz), removable
Coffee bean hopper capacity 450 g	(16 oz)
Coffee grounds container capacity	14 pucks
Milk container capacity	600 ml (20 oz)
Adjustable spout height	75-148 mm (2.9 - 5.9 in)
Nominal voltage - Power rating - Power supply	See data plate on inside of service door

Disposal

Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. For recycling information, please contact your local waste management facilities or visit www.recycle.philips.com.

Warranty and support

If you need information or support, please visit www.saeco.com/care or read the separate warranty leaflet.

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