STW205GYCML - Safe SentrySafe - Free user manual and instructions

USER MANUAL STW205GYCML SentrySafe

• Owner’s Manual2 WARNING Gun warning This product is not intended for the secure storage of all materials. Items such as firearms, other weapons, combustible materials, or medication should NOT be stored in this unit. NOTICE Do NOT store delicate items directly in your safe. Master Lock products which offer fire protection have a proprietary insulation that has a high moisture content. In addition, the Master Lock advanced safes close airtight to offer water resistance, which may also cause moisture to accumulate inside your safe. The desiccant packet included in your safe during shipment should be left in your safe. DO NOT DISCARD IT. It is intended to help absorb moisture which may accumulate inside your safe. Please open your unit once every two weeks to avoid moisture accumulation. If you choose to store delicate items such as jewelry with working parts, watches, stamps, or photos in your safe, we recommend putting them in an air-tight container, prior to placing them in the safe for storage. NOTE: Master Lock will not be responsible for any damage or loss of items placed in the unit due to moisture. Do NOT store pearls in this safe. In the event of a fire, potential damage to delicate pearls occurs at temperatures much lower than the 350°F interior performance measure which the UL classification performance standard indicated guarantees. Therefore, DO NOT store pearls in your Master Lock product. Do NOT store computer disks, audio-visual cassettes or photo negatives. This product is not intended to protect computer floppy or diskettes, cartridges and tapes, audio or video cassettes or photo negatives. Your safe is only part of your total security protection. Master Lock recommends that you store your safe in closets, offices, basements, bedrooms and any other locations that are convenient for you but out of direct line of sight from prying eyes. The location of the safe does not affect the safe’s ability to protect your valuables inside.3 English Table of Contents Registration: www.registermysafe.com Reasons to register By registering your Master Lock product you can easily retrieve forgotten codes and combina-tions. By registering your Master Lock product you can be sure that in the unfortunate circumstance of a fire you will be guaranteed your replacement safe (provided official paperwork). English Warnings p. 2
• Registration p. 3
• Mechanical Combination Lock p. 4
• -5 Programmable Electronic Lock p. 6
• -9 Operating the Light p. 9
• Operating Sound Features p. 10
• Bolting Down Your Safe p. 11
• -12 Troubleshooting p. 13
• Limited Lifetime Warranty p. 14
• Fire/Water Specifications & Customer Service p. 15
• Français p. 17
• Español IMPORTANT If you experience any problems or challenges with your safe, please contact us. Many issues can be resolved quickly without the product being returned. Our customer care team is available at 1-800-828-1438 to answer your questions.4 NOTE: • Store combination (and keys if equipped) in a secure location (other than in the safe). p. 33

• Combination can not be changed. Preparing your safe for first time use

Ensure any shipping screws have been removed. Located on the inside of the door. NOTE: Your unit may or may not have a shipping screw.

Find your combination on the back of this owner’s manual.

FOR DUAL KEY/COMBINATION LOCKS ONLY

Keys are located inside your safe. Be sure to remove them before locking your safe. WARNING Test your combination several times before putting valuables inside. Unlocking your safe

FOR DUAL KEY/COMBINATION LOCKS ONLY, insert key into the lock, turn to the “unlocked” position, then remove the key. This is a secondary locking feature not an override key.

Rotate dial to “0”, then rotate right (clockwise) passing “0” three times, continue rotating until you reach the first number in your combination.

Rotate dial to the left (counterclockwise). Go PAST the second number of your combination ONCE and stop the SECOND time the dial reaches the number. Mechanical Combination Lock5 English

Rotate the dial to the right (clockwise), stop when you reach the third number in your combination.

Rotate the handle downward to open the door. This may take a limited amount of force if you have a water-resistant safe. NOTE: • Make sure the handle is rotated all the way up in the horizontal position before unlocking the safe.

• If the door does not open easily, repeat steps 1-5.

• If you exert too much force on the handle, the handle will move without moving the bolts. If this happens, you will hear a “click”. DO NOT be alarmed. This feature is designed to protect the bolts from being overpowered by force. If this occurs, simply exert force in the opposite direction (lifting up) until the handles “clicks” back into place and repeat steps 1-5 to open your safe. Locking your safe

Close the door and pull the handle upward until the handle is horizontal. For water-resistant units, additional pressure to the front, left side of the door may need to be applied prior to rotat- ing the handle.

Spin the dial at least 2x to the right (clockwise).

FOR DUAL KEY/COMBINATION LOCKS ONLY, insert key into the lock, turn to the “locked” position, then remove the key.6 Programmable Electronic Lock NOTE: • Store code (and keys if equipped) in a secure location (other than in the safe). Preparing your safe for first time use

Ensure any shipping screws have been removed. Located on the inside of the door. NOTE: Your unit may or may not have a shipping screw.

Slide out the battery drawer on the side of the keypad.

Insert 4 AAA alkaline batteries (not included). NOTE: Do not use rechargeable batteries or any other type of non-alkaline battery. Do not mix old and new batter- ies. Do not mix alkaline and standard batteries.

Slide battery drawer back into keypad.

Find your code on the back of this owner’s manual.

FOR DUAL KEY/COMBINATION LOCKS ONLY

Keys are located inside your safe. Be sure to remove them before locking your safe. WARNING Test your combination several times before putting valuables inside. Unlocking your safe

FOR DUAL KEY/ELECTRONIC LOCKS ONLY, insert key into the lock, turn to the “unlocked” position to open the safe, then remove the key. This is a secondary locking feature not an override key.7 English

Enter the 5 digit factory code found on the back of the owner’s manual. NOTE: You may have to lift the handle while entering the combination.

A green light will indicate the code is correct. You will have 4 seconds to turn the handle to unlock your safe.

Rotate the handle downward to open the door. This may take a limited amount of force if you have a water-resistant safe. NOTE: • Make sure the handle is rotated all the way up in the horizontal position before unlocking the safe.

• If you exert too much force on the handle, the handle will move without moving the bolts. If not when this happens, you will hear a “click”. DO NOT be alarmed. This feature is designed to protect the bolts from being over powered by force. If this occurs, simply exert force in the opposite direction (lifting up) until the handles “clicks” back into place and repeat steps 1-3 to open your safe.

• Delay mode will occur if three consecutive invalid entries have been tried. Red LED will blink on and off to let you know the safe is in delay mode. This will cause the system to shutdown for two minutes. DO NOT remove the batteries to restart the system it will only increase the length of time for the system shutdown. Locking your safe

Close the door and pull the handle upward until the handle is horizontal. For water-resistant units, additional pressure to the front, left side of the door may need to be applied prior to rotat- ing the handle.

FOR DUAL KEY/ELECTRONIC LOCKS ONLY, insert key into the lock, turn to the “locked” position, then remove the key. NOTE: If your safe does not appear to be working properly, please check to make sure you are using NEW alkaline batteries before contacting Customer Service.8 Programmable Electronic Lock Programming information Three code options: Factory code: The safe will ALWAYS unlock using this 5 digit code (found on the back of the owner’s manual). This code cannot be deleted. User code: A 5 digit programmable code of your choosing that can be changed or deleted. Secondary code: A second 5 digit programmable code of your choosing that can be changed or deleted. Can only be programmed after a user code has been activated. NOTE: • The “C” key is a clear key. This can be used at anytime to clear the system and return to standby mode – unless you are in delay mode (3 consecutive invalid entries).

• The 5 digit factory code cannot be deleted. However, you may add and delete additional codes. This safe can store up to three codes at one time. One factory code and two additional programmable codes. Programming the user code To ADD a user code:

Enter the 5 digit factory code found on the back of your owner’s manual.

The light will flash green and then you will have five seconds to enter your own personal 5 digit user code. To DELETE a user code:

Enter 0,0,0,0,0. NOTE: • The electronic lock will NOT indicate that it has deleted the user code – please test the code to make sure it has been deleted. Programming the secondary code To ADD a secondary code:

Press the “P” key two times.

Enter the 5 digit user code previously programmed.9 English

The light will flash green and then you will have five seconds to enter your own personal 5 digit secondary code. To DELETE a secondary code:

Press the “P” key two times.

Enter 0,0,0,0,0. NOTE: • The electronic lock will NOT indicate that it has deleted the secondary code – please test the code to make sure it has been deleted. How to operate the light The safe you have purchased may include a light. This is a long-lasting LED light. Not all safes include a light. The batteries that operate the keypad are the same batteries that operate the light. If the light in your unit does not turn on, please change your batteries. Refer to page 6 to change the batteries. The light will turn on every time you enter your code and will remain on for 30 seconds. The light duration has three options – off, 30 seconds, and 60 seconds. To turn the light off:

Press the “3” button. To turn the light on for 30 seconds:

Press the “4” button. To turn the light on for 60 seconds:

Press the “5” button. NOTE: • If the light duration is 60 seconds, the battery life will be reduced at a faster rate.10 Operating sound features For Programmable Electronic Lock Only The tones of the key pad may be turned on and off depending on user preference. Turn sound on:

Press “1”. Turn sound off:

Press “2”. Operating Sound Features11 English Bolting Down Your Safe Bolt-down instructions Bolt-down kit contents (in select models only):

• 2 masonry anchors Tools needed to bolt safe to the floor:

” (11 mm) drill bit – for drilling into the safe

” (7 mm) drill bit – for drilling into a wood floor

” (13 mm) drill bit – for drilling into a masonry floor

Warning: • DO NOT drill from any location inside the safe.

• DO NOT bolt through the walls.

Tip the safe onto its right side (door hinges horizontal with the floor).

Unlock the safe and open the door. Look to the bottom of the safe for two indentations on the feet in opposite corners. Using the

” (11 mm) bit; drill a hole through each indentation perpendicular to the bottom of the safe. DO NOT drill from any location inside the safe.

Tip the safe upright, place the safe in the desired location and open the door.

Use a screw or pencil to mark the floor through both holes.12 Bolt-down instructions… continued

Move the safe aside to clear both marked spots for drilling.

Drill into the floor:

” (64 mm) deep in each marked spot.

” (60 mm) deep in each marked spot. Install a masonry anchor in each hole.

Replace the safe in the desired position, with the holes in the safe aligned with those in the floor.

For wood: Pass each lag screw through a washer, then through the safe and into a hole. Tighten with the wrench.

For masonry: Pass each lag screw through a washer, then through the safe and into a masonry anchor. Tighten with the wrench. Place masonry anchors into the holes in the floor. NOTE: • The safe should not be bolted to a wall, this will compromise the fire rating. Drill holes through the feet only. DO NOT drill through the back or sides.

• Bolting/unbolting the unit is at the consumer’s expense and discretion.

• SentrySafe / Master Lock is not responsible for any costs incurred if the unit is to be replaced.

• When bolting down, ensure the gasket washer is facing down.

• If rubber pads are in place, remove them before drilling. Not all products come with a bolt-down kit. Please go to www.masterlock.com to learn more about the recommended hardware for your safe.13 English Troubleshooting The Problem: Why it is Happening: The Solution: The door will not lock. 1. Shipping screw is in place.

2. Confirm that there is no

obstruction in the door.

3. Bolted down incorrectly.

1. Remove the screw on the back inside

2. Remove all items and accessories

from inside the safe. If this resolves the issue, re-set the accessories and organize items to properly fit.

3. See pages 11 for proper bolt-down

instructions. The handle is not in the horizontal position when the safe is locked. The clutch mechanism has been engaged. Rotate the handle up or down until it clicks into the horizontal position. Cannot open door after inputting the combina- tion or electronic code.

1. Safe doors equipped with

a water-resistant gasket may initially be tight.

2. Key lock is in the locked

position. (select models only)

1. Hold the handle up while inputting the

code or dialing the combination and then pull down on the handle..

2. If your safe is equipped with a key

lock ensure that the key is in the unlocked position. (select models only) The dial does not turn.

1. Shipping screw is still in place.

2. Locking bolts are not fully

1. Remove the screw from the back of

2. Ensure the handle is in the