CSTG 28TMV51S - Washing machine CANDY - Free user manual and instructions

USER MANUAL CSTG 28TMV51S CANDY

Thank you for choosing this product. We are proud to offer the ideal product for you and the best complete range of home appliances for your daily routine.

Carefully read this manual for correct and safe appliance use and for helpful tips on efficient maintenance.

Only use the washing machine after carefully reading these instructions. We recommend you always keep this manual on hand and in good condition for any future owners.

Each product is identified by a unique 16- character code, also called the “serial number”, printed on the sticker. This can be found inside the door opening. This code is a unique code for your product that you will need to

register the product warranty, or if you need to contact the Customer Service Centre.

This appliance is marked according to the European directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE).

WEEE contains both polluting substances (which can cause negative consequences for the environment) and basic components (which can be re

used). It is important to have WEEE subjected to specific treatments, in order to remove and dispose properly all pollutants, and recover and recycle all materials. Individuals can play an important role in ensuring that WEEE does not become an environmental issue; it is essential to follow some basic rules:

WEEE should not be treated as household waste;

WEEE should be handed over to the relevant collection points managed by the municipality or by registered companies. In many countries, for large WEEE, home collection could be present.

In many countries, when you buy a new appliance, the old one may be returned to the retailer who has to collect it free of charge on a one -to- one basis, as long as the equipment is of equivalent type and has the same functions as the supplied equipment.

CLEANING AND MAINTENANCE

TROUBLESHOOTING AND WARRANTY

Contents Environmental conditions

On receipt of your appliance please check it carefully for damage. Any damage found must be reported to the delivery driver immediately. Alternatively damage found must be reported to the retailer within 2 days of receipt.108

RULES This appliance is intended to be used in household and similar applications such as: - Staff kitchen areas in shops, offices and other working environments; - Farm houses; - By clients in hotels, motels and other residential type environments; - Bed and breakfast type environments. A different use of this appliance from household environment or from typical housekeeping functions, as commercial use by expert or trained users, is excluded even in the above applications. If the appliance is used in a manner inconsistent with this it may reduce the life of the appliance and may void the manufacturer’s warranty. Any damage to the appliance or other damage or loss arising through use that is not consistent with domestic or household use (even if located in a domestic or household environment) shall not be accepted by the manufacturer to the fullest extent permitted by law. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. Children should be supervised to ensure that they do not play with the appliance. Children of less than 3 years should be kept away unless continuously supervised.

If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent. Only use the hose-sets supplied with the appliance for the water supply connection (do not reuse old hose-sets).

Water pressure must be between

0.05 MPa and 0.8 MPa.

Make sure carpets or rugs do not obstruct the base or any of the ventilation openings. The OFF condition is reached

placing the reference mark on the programmes control/knob in the vertical position. Any other different position of such control sets the machine in ON condition (only for models with programmes knob).109

After installation, the appliance must be positioned so that the plug is accessible. The maximum load capacity of dry clothes depends on the model used (see control panel).

To consult the product technical specification please refer to the manufacturer website.

The technical details (supply voltage and power input) are indicated on the product rating plate Make sure that the electrical system is earthed, complies with all applicable law and that the (electricity) socket is compatible with the plug of the appliance. Otherwise, seek qualified professional assistance.

The use of converters, multiple sockets or extension cords is strongly advised against Before cleaning or maintaining the washing machine, unplug the appliance and turn off the water tap. Do not pull on the power cord or appliance to unplug the machine.

Do not expose the washing machine to rain, direct sunlight or other weather elements. Protect from possible freezing.

In the event of fault and/or malfunction, turn off the washing machine, close the water tap and do not tamper with the appliance. Immediately contact the Customer Service Centre and only use original spare parts. Failure to observe these instruction may jeopardise appliance safety.

water may reach very high temperatures during the wash cycle. Electrical connections and safety instructions110

transportation screws (A) on the back and remove the

flat washers, rubber bungs and plastic spacer tubes (B) as illustrated in figure 1

Fit the trims provided "

The washing machine should be connected to the water mains via the new tube supplied with the appliance (inside the drum). Do not use the old tube for this purpose.

Connect one end of the water inlet pipe with the elbow bend to the electrovalve (top rear part of the machine) and the o ther end to a tap or a plumbed- in 3/4" gas threaded connection.

Place the washing machine close to the wall, ensuring that there are no bends or kinks anywhere in the tube. Hook the outlet pipe to the edge of the sink or preferably to a fixed drainage outlet of a diameter greater

than that of the outlet pipe and at a height of min. 50 cm. and a maximum of 75 cm. from the floor

If necessary, use the curved* accessory to attach and support the outlet pipe more securely.

If your model offers this function:

To move the washing machine easily, turn the trolley lever to the right. Once you have finished moving the machine, return the lever to its original position.

Level the machine by adjusting the front feet ( fig. 5

a) Turn the nut c lockwise to release the screw on the foot. b) Raise or lower the foot by rotating it until it stands firmly on the floor. c) Lock the foot in position by turning the nut anticlockwise until it comes up against the bottom of the washing machine.

Check that the appliance is properly levelled.

Check that the washing machine does not rock by trying to move two diagonally opposite top corners at the same time.

If you move the washing machine from one place to another, you must level the feet again afterwards.112

Connect the water hose to the water supply tap (fig. 6) only using the hose supplied with the appliance (do not reuse old hose-sets).

SOME MODELS may include one or more of the following features:

HOT&COLD (fig. 7): water mains connection settings with hot and cold water for higher energy savings. Connect the grey tube to the cold water faucet and the red one to the hot water faucet. The machi ne can be connected to the cold water faucet only: in this case, some programs may start a few minutes later.

AQUASTOP (fig. 8): a device located on the supply tube that stops water flow if the tube deteriorates; in this case, a red mark will appear in the window “A ” and the tube must be replaced. To unscrew the nut, press the one-way lock device "B".

GUARD (fig. 9): Should water leak from the primary internal tube "C" , the transparent containment sheath "D " will contain water to permit the washing cycle to complete. At the end of the cycle, contact the Customer Service Centre to replace the supply tube.

When sorting laundry, make sure: - have eliminated metallic objects such as hair clips, pins, coins, from laundry; - to have buttoned pillow cases, closed zips, tied loose belts and long robe ribbons; - to have removed rollers, hooks or clips from curtains; - to have carefully read clothing washing labels; - to have removed any persistent stains using specific detergents. When washing rugs, bedcovers or other heavy clothing, we recommend you avoid the spinning cycle. To wash wool, make sure the item can be machine washed. Check the fabric label.

Tips on how to save money and not damage the environment when using your appliance. Load the machine to the highest capacity shown in the programme table for each programme - this will allow you to SAVE energy and water. Noise and residual laundry moisture are affected by spin speed: a faster spin is associated with greater noise and lower residual moisture in the laundry. The most efficient programmes in terms of combined use of water and energy are usually the longer-lasting ones with lower temperature. Maximise the load size Achieve the best use of energy, water, detergent and time by using the recommended maximum load size. Save up to 50% energy by washing a full load instead of 2 half loads. Do you need to pre-wash? For heavily soiled laundry only! SAVE detergent, time, water and between 5 to 15% energy consumption by NOT selecting Prewash for slight to normally soiled laundry. Is a hot wash required? Pretreat stains with stain remover or soak dried in stains in water before washing to reduce the necessity of a hot wash programme. Save energy by using a low temperature wash programme. Before using a drying programme (WASHER-DRYERS) SAVE energy and time by selecting a high spin speed to reduce the water content in laundry before using a drying programme.

Below is a short guide with tips and advice on the use of detergent.

Only use detergents suitable for machine washing. Select your detergent according to the type of fabric (cotton, delicates, synthetics, wool, silk, etc.), the colour, the type and level of soiling and the programmed washing temperature. To use the right amount of detergent, softener or any other additives, carefully follow the manufacturer’s instructions every time: correctly using the appliance with the right dose allows you to avoid waste and to reduce the environmental impact. Dosing the detergent Useful advice for saving Load tips114

Too much detergent leads to excessive foam, which prevents the cycle being carried out correctly. It could also affect the quality of the washing and rinsing.

The use of ecological detergents without phosphates may cause the following effects: - cloudier rinse drain water: This effect is tied to the suspended zeolites which do not have negative effects on rinse efficiency. - white powder (zeolites) on laundry at the end of the wash: this is normal, the powder is not absorbed by fabric and does not change its colour. To remove the zeolites, select a rinse programme. In the future consider using slightly less detergent. - foam in the water at last rinse: this does not necessary indicate poor rinsing. Consider using less detergent in future washes. - abundant foam: This is often due to the anionic surfactants found in the detergents which are hard to eliminate from laundry. In this case, do not re-rinse to eliminate these effects: it will not help at all. We suggest conducting a maintenance wash using a proprietary cleaner. If the problem persists or if you suspect a malfunction, immediately contact an Authorised Customer Service Centre.

For washing wool or silk, only use detergents specifically formulated for these fabrics. For washing at temperatures below 40°C we recommend the use of liquid detergents or detergents specifically labeled as suitable for low temperature washing. For washes between 40°C and 60°C the typ e of detergent used needs to be appropriate for the type of fabric and level of soiling. Normal powders are suitable for “white” or colour fast fabrics with high soiling, while liquid detergents or “colour protecting” powders are suitable for coloured fabr ics with light levels of soiling. When washing heavily soiled whites, we recommend using cotton programs

60°C or above and a normal washing powder (heavy duty) that contains bleaching agents that at medium/high temperatures provide excellent results.115

MAINTENANCE Looking after your appliance correctly can extend its lifespan.

Disconnect the machine from the power supply. To clean the washing machine exterior, use a damp cloth, avoiding abrasives, alcohol and/or solvents. The washing machine does not require any special care for ordinary cleaning: clean drawer compartments and the filter; some tips on how to move the machine or on long periods of disuse are provided below.

The washing machine comes with a special filter able to trap large residue, such as buttons or coins, which could clog the drain.

ONLY AVAILABLE ON CERTAIN MODELS: pull out the corrugated hose, remove the stopper and drain the water into a container.

Before unscrewing the filter, we recommend you place an absorbent cloth under it to keep the floor dry. Turn the filter counter-clockwise to the limit stop in the vertical position. Remove and clean the filter; when finished, replace it turning it clockwise. Repeat the previous steps in reverse order to reassemble all parts.

Should the washing machine be stored in an unheated room for a long period of time, drain all water from tubes. Unplug the washing machine. Detach the tube from the strap and lower it, fully draining water into a bowl. Secure the drain tube with the strap when finished.

Press button (A). Hold down the button and turn the detergent dispenser outwards. Remove the dispenser and clean it. It is recommended to remove any remamining detergent in the compartments to avoid any build up that could cause blockages and restrict the water flow from the dispenser to drum. Pulling out and extract the trap/traps (S) that are located in the back part of the dispenser and clean them carefully. Remove any solid residue which could block the holes in the compartments.

Fit in the tabs as shown (B). Turn the detergent dispenser towards the housing (C) in the door until the tab clicks into place. Fitting Cleaning the detergent dispenser and its compartments

Suggestions for moves or prolonged disuse Filter cleaning Cleaning the appliance’s exterior116

This washing machine automatically adjusts the level of the water to the type and quantity of washing. This system gives a reduction in energy consumption and a saving in washing times.

Turn on the washing machine and select the required program. Adjust the washing temperature if necessary and press the required "option" buttons. Press the START/PAUSE button to start washing. If there is a break in the power supply whilst the machine is operating, when the power is restored, the machine will restart from the beginning of the phase it was in when the power was lost. At the end of the programme, the message "End" will appear on the display or, on some models, all wash stage indicator lights will turn on.

Turn off the washing machine. For any type of wash, see the program table and follow the operating sequence as indicated.

Water pressure: min 0.05 Mpa / max 0.8 Mpa (0.05 MPa dispenses approximately 1 litre of water in 10 seconds) Spin r.p.m.: See rating plate. Power input / Power current fuse amp / Supply voltage: See rating plate.

Programme selector with OFF position

Technical data Wait until the DOOR LOCKED light has gone out before opening the door. Program selection117

Press the START/PAUSE button to start the selected cycle.

Once a programme is selected the programme selector remains stationary on the selected programme till cycle ends.

"End" will appear in the display at the end of the program and the DOOR LOCKED light will go off, it is now possible to open the door.

Switch off the washing machine by turning the selector to OFF.

Press to start the selected cycle.

ADD OR REMOVE ITEMS AFTER THE PROGRAMMES HAS STARTED (PAUSE) Press and hold the START/PAUSE button for about 2 seconds (some indicator light and the time remaining indicator will flash, showing that the machine has been paused). Wait until the DOOR LOCKED light has gone out before opening the door.

After you have added or removed items, close the door and press the START/PAUSE button (the programme will start from where it left off).

CANCELLING THE PROGRAMME

To cancel the programme, set the selector to the OFF position. Wait 2 minutes until the safety device unlocks the door.

This button allows you to pre-programme the wash cycle to delay the start of the cycle for up to 24 hours. DELAY START button Before you open the door, please check water level is below the door opening to avoid flooding. When the START/PAUSE button has been pressed, the appliance can take few seconds before it starts working. Close the door BEFORE selecting the button START/PAUSE. START/PAUSE button The programme selector must be returned to the OFF position at the end of each cycle or when starting a subsequent wash cycle prior to the next programme being selected and started. When the programme selector is turned the display lights up to show the settings for the programme selected. For energy saving, at the end of the cycle or with an inactivity period , the display level contrast will decrease. N.B.: To switch the machine off, turn the programme selector to the OFF position. PROGRAMME selector with OFF position

Don’t touch the display while inserting the plug because the machines calibrates the systems during the first seconds: touching the display, the machine couldn’t work property. In this case, remove the plug and repeat the operation.118 To delay the start use the following procedure: - Select the required programme. - Press the delay start button once to activate it (h00 appears on the display) and then press it again to set a 1 hour delay (h01 appears on the display). The pre-set delay increases by 1 hour each time the button is pressed, until h24 appears on the display, at which point pressing the button again will reset the delay start to zero. - Confirm by pressing the START/PAUSE button. The delay countdown will begin and when it has finished the programme will start automatically. It is possible to cancel the delay start by turning the programme selector to OFF. If there is any break in the power supply while the machine is operating, a special memory stores the selected programme and, when the power is restored, it continues where it left OFF.

This button allows you to choose between three different options: - PREWASHING This option allows you to make a prewash and it is particularly useful for heavily soiled loads (can be used only on some programmes as shown in the table of programmes). We recommend you use only 20% of the recommended quantities shown on the detergent pack. - AQUAPLUS This option (available only in some programmes) allows you to wash the load in a much larger quantity of water and this, together with the new combined action of the drum rotation cycles, where water is filled and emptied, will give you garments which have been cleaned and rinsed to perfection so that the detergent dissolves completely, ensuring an efficient cleaning action. This function is for the people with delicate and sensitive skin. This function can be used for children’s items and for washing of very dirty items, for which you are required to use a lot of detergent, or for washing of Towels whose fibres have the tendency to hold the detergent. - HYGIENE + Activated when you set 60°C of temperature. This option allows deep cleaning of your clothes by maintaining the same temperature for the whole wash.

This button allows you to choose between two different options, depending on the selected programme. - RAPID The button becomes active when you select the RAPID (14/30/44 Min.) programme on the knob and allows you to select one of three durations indicated. - STAIN LEVEL button Once the programme has been selected the wash time set for that programme will be automatically shown. RAPID / STAIN LEVEL button If an option is selected that is not compatible with the selected programme then the option indicator light first flashes and then goes off. OPTIONS button The following options must be selected before pressing the START/PAUSE button.119

This option allows you to choose between 3 levels of wash intensity modifying the length of the programme, depending on how much the fabrics are soiled (can only be used on some programmes as shown in the table of programmes).

This button allows you to change the temperature of the wash cycles. It is not possible to raise the temperature over the maximum allowed for the programme, in order to protect the fabrics.

If you want carry out a cold wash all the indicators must be off.

By pressing this button, it is possible to reduce the maximum speed, and if you wish, the spin cycle can be cancelled. If the label does not indicate specific information, it is possible to use the maximum spin expected in the program.

To reactivate the spin cycle press the button until you reach the spin speed you would like to set. It is possible to modify the spin speed without pausing the machine.

(only available on certain models) This option reduces the intermediate spin speed to 400 rpm, where applicable, increase the water level during rinsing and keep the laundry immersed in water after the final rinse, in order to spread the fiber perfectly. During the phase in which the water is held in the tub, the relevant indicator light blink to show that the machine is at a standstill. Deselect the option to end the cycle with a spin dry (which may be reduced or cancelled using the appropriate button) and emptying phase. Thanks to electronic control, the water in the intermediate phases is emptied silently, making this option very useful for washing at night.

Simultaneously pressing the START/PAUSE and OPTIONS buttons allows a previously downloaded cycle to be started whilst the Smart Touch position is selected on the programme knob (for downloading cycles from the App see the relevant section of this user manual).

Pressing simultaneously the buttons TEMPERATURE SELECTION and SPIN SPEED for about 3 seconds, the machine allows you to lock the keys. In this way, you can avoid making accidental or unwanted changes if a button on the display is pressed accidently during a cycle. KEY LOCK

NIGHT & DAY button The machine is fitted with a special electronic device, which prevents the

spin cycle without load or on particularly unbalanced load. This reduces the noise and vibration in the machine and so prolongs the life of

your machine. An over dosing of detergent can cause excessive foaming. If the appliance detects the presence of excessive fo am, it may exclude the spinning phase or extend the duration of the program

and increase water consumption. To prevent damage to the fabrics, it is not possible to increase the speed over the maximum allowed for the programme. SPIN SPEED button TEMPERATURE SELECTION button120 The key lock can be simply cancelled by pressing the two buttons simultaneously again or turning off the appliance.

The display’s indicator system allows you to be constantly informed about the status of the machine.

The indicator light is illuminated when the door is fully closed.

When START/PAUSE is pressed on the machine with the door closed, the indicator will flash momentarily and then illuminate.

Wait until the DOOR LOCKED light has gone out before opening the door.

This show the spin speed of the selected programme that can be changed or omitted by the relevant button.

3) WASH TEMPERATURE INDICATOR

LIGHTS This shows the washing temperature of the selected programme that can be changed (where allowed) by the relevant button. If you want carry out a cold wash all the indicators must be off.

When a programme is selected the display automatically shows the cycle duration, which can vary, depending on the options selected.

Once the programme has started you will be kept informed constantly of the time remaining to the end of the wash.

The appliance calculates the time to the end of the selected programme based upon a standard loading, during the cycle, the appliance corrects the time to that applicable to the size and composition of the load.

5) STAIN LEVEL INDICATORS LIGHTS

Once the programme has been selected, the indicator light will automatically show the stain level set for that programme.

Selecting a different stain level the relevant indicator will light up.

6) OPTIONS INDICATOR LIGHTS

The indicator lights show the option that can be selected by the relevant button.

7) KEY LOCK INDICATOR LIGHT

The indicator light show that the keys are locked.

8) WI-FI (some models only)

In the models with the Wi-Fi option, the icon indicates that the Wi-Fi system is working. If the door is not properly closed, the light will continue to flash for about 7 seconds , after which the start command will be automatically delete. In this case, close the door in the proper way and press the

For all the information about the functionality and the instructions for an easy configuration of the Wi-Fi, please refer to the "Download" section on http://simplyfiservice.candy-hoover.com

(only included in some models) The indicator light shows the selection of the relevant option.

10) Kg Check (function active only on

certain programmes) During the first minutes of the cycle, the "Kg Check" indicator remain on while the intelligent sensor will weigh the laundry and adjust the cycle time, water and electricity consumption accordingly.

Through every wash phase "Kg Check" allows to monitor information on the wash load in the drum and in the first minutes of the wash it: - adjusts the amount of water required; - determines the length of the wash cycle; - controls rinsing according to the type of fabric selected to be washed it; - adjusts the rhythm of drum rotation for the type of fabric being washed; - recognizes the presence of lather, increasing, if necessary, the amount of water during rinsing; - adjusts the spin speed according to the load, thus avoiding any imbalance.122

This appliance is equipped with Smart Touch technology that allows you to interact, via the App, with smartphones based on Android operating system and equipped with NFC (Near Field Communication) function. Download on your smartphone the Candy simply-Fi App.

FUNCTIONS The main functions available using the App are: Voice Assistant – A guide to help you choose the ideal cycle with only three voice inputs (clothes/fabrics, color, stain level). Cycles – To download and launch new washing programmes. Smart Care – Smart Check-up and Auto- Clean cycles and a troubleshooting guide. My Statistics – Washing statistics and tips for a more efficient use of your machine.

Turn the knob to the Smart Touch position to enable the sensor on the dashboard. Open the App, create the user profile and register the appliance following the instructions on the phone display or the "Quick Guide" attached on the machine.

More information, F.A.Q. and the video for an easy registration are available on: www.candysmarttouch.com/how-to Depending on the smartphone model and its Android OS version, the process of the NFC activation may be different. Refer to the smartphone manual for more details. Get all the details of the Smart Touch functions, browsing the App in DEMO mode or go to: www.candysmarttouch.com The Candy simply-Fi App is available for devices running both Android and iOS, both for tablets and for smartphones. However, you can interact with the machine and take advantage of the potential offered by Smart Touch only with Android smartphones equipped with NFC technolo gy, according to following functional scheme: Android smartphone with NFC technology Interaction with the machine + contents Android smartphone without NFC technology Contents only Android Tablet Contents only Apple iPhone Contents only Apple iPad Contents only SMART TOUCH123

NEXT TIME – Regular usage Every time you want to manage the machine through the App, first you have to enable the Smart Touch mode by turning the knob to the Smart Touch indicator. Make sure you have unlocked your phone (from stand-by mode) and you have activated the NFC function; then, follow the steps mentioned earlier. If you want to start a washing cycle, load the laundry, the detergent and close the door. Select the desired function in the App (e.g.: starting a programme, the Smart Check-up cycle, update statistics, etc…). Follow the instructions on the phone display, KEEPING IT ON the Smart Touch logo on the machine dashboard, when requested to do so by the App.

The management and the control of the machine via App is only possible "by proximity": it is therefore not possible to perform remote operations (e.g.: from another room ; outside of the house). The replacement of some components of the smartphone (e.g. back cover, battery, etc...) with non- original ones, could result in the NFC antenna removal, preventing the full use of the App. Thick cases or metallic stickers on your smartphone could affect or prevent the transmission of data between machine and telephone. If necessary, remove them. If you do not know the position of your NFC antenna, slightly move the smartphone in a circular motion over the Smart Touch logo until the App confirms the connection. In order for the data transfer to be successful, it is essential TO KEEP THE SMARTPHONE

PROCEDURE; a message on the device will inform about the correct outcome of the operation and advise you when it is possible to move the smartphone away. Place your smartphone so that the NFC antenna on its back matches the position of the Smart Touch logo on the appliance (as illustred below).124

DETERGENT (see control panel)

Customizable setting that interacts with the App on your smartphone and to download the cycles (see the dedicated section). The factory sets the default programme Auto-Clean, which will sanitize the machine. Table of programmes125

Please read these notes:

Maximum load capacity of dry clothes, according to the model used (see control panel).

The spin speed may also be reduced, to match any guidelines suggested on the fabric label, or for very delicate fabrics cancel the spin completely this option is available with a spin speed button. This function can be activated with the button SPIN SELECTION. If the label does not indicate specific information, it is possible to use the maximum spin expected in the program. An over dosing of detergent can cause excessive foaming. If the appliance detects the presence of excessive foam, it may exclude the spinning phase or extend the duration of the program and increase water consumption.

When a programme is selected, on the display is shown the display shows the recommended wash temperature that can be reduced (where allowed) by the relevant button.

For the programmes shown you can adjust the duration and intensity of the wash using the STAIN LEVEL button.

Selecting the RAPID program on the knob, it will be possible to select with the RAPID button, one of the three rapid programs available among 14’, 30’ and 44’.

PREWASH: if the dispenser has the specific compartment for pre- wash, pour the detergent in it . Otherwise, pour the detergent in the perforated area present on the drum, following the dosage indications of the detergent producer.

IMPORTANT: do not use the pre-wash mode with start-delay option. Before closing the cover and start the washing process, please check that the internal drum is perfectly closed. When possible, please align the position indicators with drum to assure the best washing performance.

To clean different types of fabrics and various levels of dirt, the washing machine has specific programs to meet every need of washing (see table of programmes).

Customizable setting of the knob that you have to select when you would like to transfer a command from the App to the machine and to download/start a cycle (see the dedicated section and the user manual

the App for more info). In the Smart Touch option the factory sets as a default the "Auto-Clean" cycle, made to clean the drum, remove bad smells and extend the life of the washing machine.

Make sure there is no load in the drum before starting the "Auto-Clean" cycle, use a proprietary washing machine cleaning agent or powder detergent. Leave the door of the machine open at the end of the cycle to allow the drum to dry.

Recommended every 50 washes.

This programme is suitable for washing coloured

cotton garments at 40°C or for ensuring the highest degree of cleanliness

for cotton resistant laundry washing at 60°C or 90°C. The final spin is at maximum speed that ensures excellent water removal.

The ECO 40-60 programme is able to clean normally soiled cotton laundry declared to be washable at 40°C or 60°C, together in the same cycle. This programme is used to assess the compliance with the EU Ecodesign legislation (environmentally friendly products design).

This program has been designed to have the highest

quality cleaning of fabrics such as denim: ideal for removing dirt without affecting the elasticity of the fibers.

This programme performs a wash cycle dedicated to the wool fabrics that can be washed in a washing machine, the articles to be washed by hand or laundry items made from silk or specified as "Wash as Silk" on the fabric label.

This programme allows you to wash different type’s fabrics and different colours all together. The rotation movement of the drum and the water levels are optimized, both during the washing the rinsing phase. The accurate spin action, ensures a reduced formation of creases in the fabrics. RINSE

This program performs 3 rinses with an intermediate spin (which can be reduced or excluded by using the appropriate button). It is used for rinsing any type of fabric, for example after a wash carried out by hand.

The program completes the drain and a maximum spin. It is possible to delete or reduce the spin through the SPIN SELECTION button. DELICATE 59'

Developed to wash and treat delicate garments and precious fabrics. This programme

washes at a low temperature for 59 minutes. Recommended for small loads.

ADVICE. New, coloured garments should be washed separately for at least 5 or 6 washes.

Certain large dark items such as jeans and towels should always be washed separately.

Choose programme in accordance with the laundry instructions appearing

on labels, especially the maximum recommended temperature. Description of programmes127

Created to remove dirt from technical garments used in the gym and for sports. The programme washes for 39 minutes at a low temperature. Recommended for small loads of synthetic garments.

This programme offers the best possible combination of high temperature, time and cleaning action to guarantee maximum sanitising

power against bacteria in only 59 minutes. Recommended for cotton laundry, it washes at a temperature of 60°C and is best used with small loads.

RAPID (14'/30'/44') Saving without compromising! This new programme

may be used to obtain excellent results while saving water, energy, detergent and time. This option washes at a medium temperature suitable for any kind of fabric. Recommended for small loads and lightly soiled items.

This programme offers you the freedom to wash all kinds of fabrics and non

colours together, with a full load, obtaining excellent results in only 59 minutes. With washing at medium temperature, this programme is recommended for laundry that is not particu larly dirty.

*Preset temperature of 20°C (modifiable by the relevant button). The washing cycles are also suitable

for washing cotton fabrics.

This programme guarantees fantastic results for cotton laundry. This option is designed to cut washing time at medium temperatures for fairly dirty cotton laundry. Fill the machine only halfway for best results.

This programme’s innovative technology cuts the amount of time we spend doing laundry ensuring anyway high washing performance at medium temperatures in only 49 minutes. Fill machine only half full for best results.128

Opening/ closing the drum

Open the drum by pressing the (A) button with one hand while pressing down on the opposite door with the other.

Place clothes in the drum one item at a time, and without squashing. Do not exceed the load limits recommended in the “programme table”. An overloaded washing machine will not wash properly, and will leave clothing wrinkled.

To close the drum, place the doors so that the one with the (A) button is below the other and they fit together perfectly.

The detergent dispenser is divided into 3 compartments:

Compartment 1 is for powder detergent

Compartment 2 is for liquid detergent

The compartment is for fabric conditioners, scenting agents and special additives such as starch, blueing, etc.

on the detergent case is underlined the maximum level of detergent to be used. Do not exceed this level.

When the clothes present stains that need treatment with bleaches liquids products, you can proceed to their preliminary cleaning in the washing machine. For that: Introduce the bleach product in the "compartment 2", and set the rinse program

Once finishe d the treatment set the programmer to the OFF position, add the rest of the laundry, and proceed to the normal washing with the wanted program.

1) Maximum Main wash washing powder

2) Maximum Main wash washing liquid

Maximum scenting agent

Preparing the wash129

If you believe the washing machine is not working correctly, consult the quick guide provided below which includes some practical tips on how to fix the most common problems.

Error shown Possible causes and practical solutions E2 (with display) 2 flashes of the LEDs (without display) The machine cannot load water. Make sure the water supply tap is open. Make sure the water supply hose isn’t bent, kinked or trapped. Make sure the drain pipe is at the proper height (see installation section). Close the water supply tap, unscrew the filler hose from the back of the washing machine and make sure the “anti-sand” filter is clean and not blocked. Check that the filter is not clogged or that there are no foreign bodies inside the filter compartment that can obstruct the proper flow of water. E3 (with display) 3 flashes of the LEDs (without display) The washing machine does not drain water. Check that the filter is not clogged or that there are no foreign bodies inside the filter compartment that can obstruct the proper flow of water. Make sure the drain hose isn’t bent, kinked or trapped. Make sure the home drainage system is not blocked and is allowing water to flow through without obstruction. Try to drain the water in the sink. E4 (with display) 4 flashes of the LEDs (without display) There is too much foam and/or water. Ensure the correct amount of detergent is being used and the detergent is designed for use in a washing machine. E7 (with display) 7 flashes of the LEDs (without display) Door problem. Make sure the door is correctly closed. Make sure the clothes inside the drum are not preventing the door from closing fully. If the door is locked, turn off and unplug the washing machine from the electrical supply socket, wait 2-3 minutes and reopen the door. Any other code Turn off and unplug the washing machine, wait a minute. Turn on the machine and restart a program. If the error occurs again contact an Authorised Customer Service Centre directly.

Models with a display: the error is shown by a number preceded by the letter “E” (example: E2 = Error 2). Models without display: an error is shown by a sequence of flashes of every LED. The error code is shown by the number of flashes followed by a pause of 5 seconds (example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).

FOR SMART TOUCH MODELS

The Candy simply-Fi app has a Smart Check-up function that allows you to confirm the functionality and status of the product at any time. To use the Candy simply-Fi app you will need an Android smartphone with NFC technology. More info can be found on the App. If the display of the machine is showing an error (by a code or blinking LEDs), you should turn on the App on your Android smartphone, with NFC on. Place your sma rt phone against the Smart Touch logo on the control panel. You should now be able to read the fault directory to solve the issue.130 OTHER ANOMALIES

Problem Possible causes and practical solutions The washing machine does not work / start Make sure the product is plugged into a working supply socket. Make sure power is on. Make sure the wall socket is working, testing it with another appliance such as a lamp. The door may not be correctly closed: open and close it again. Check whether the required program was correctly selected and the start button pressed. Make sure the washing machine is not in pause or time delay mode. Water leaked on the floor near the washing machine This may be due to a leak from the seal between the tap, supply hose and fill valve; in this case, replace it and tighten the hose connections correctly. Make sure the front filter is correctly closed. The washing machine does not spin The machine is fitted with a detection system that protects the load and product from damage if the load is not balanced before spinning. This may result in:-

• The machine attempts to balance the load, increasing the time of spin.

• Reduction of the speed of spin to decrease vibrations and noise.

• The spin cycle aborting to protect the machine and load. If this is experienced remove the load de-tangle it, reload it and restart the spin program. This could be due to the fact that water has not been completely drained: wait a few minutes. If the problem persists, see Error 3 section. Some models include a "no spin" function: make sure it is not selected. Check which options are selected and their effect on the spin cycle. Excessive detergent can impede the spin cycle, ensure the correct amount of detergent is being used. Strong vibrations / noises are heard during the spin cycle The washing machine may not be fully levelled: if necessary, adjust the feet as indicated in the specific section. Make sure transport screws, rubber bungs and spacer tubes were removed. Make sure there are no foreign objects inside the drum (coins, hinges, buttons, etc…).

The standard manufacturer warranty covers faults caused by electrical or mechanical faults in the product due to an act or omission of the manufacturer. If a fault is found to be caused by factors outside the product supplied, miss-use or as a result of the instructi ons on use not being followed, a charge may be applied.131

Except for the list of spare parts available on our website, under no circumstances should you repair or attempt to repair the appliance yourself or have the appliance repaired by inexperienced and / or unqualified persons. Repairs carried out by inexperienced and / or unqualified persons can cause injury or serious malfunction of the equipment and damage to property. It is advisable to contact our Authorized Technical Assistance Centres.

We recommend that you always use original spare parts, which can be

obtained from our customer service for a period of at least 10 years from the moment the appliance is put into circulation within the European Economic Area.

From 1 March 2021, energy and environmental information relating to the energy labelling of household appliances and the specifications for their eco

design are visible in Europe in the product database (EPREL) at the following link https://eprel.ec.europa.eu/

or through the QR code located on the energy label.

mark on this product, we are confirming compliance to all relevant European safety, health and environmental requirements which are applicable in legislation for this product.

The manufacturer declines all responsibility for any printing errors in the booklet included with this product. Moreover, it also reserves the right to make any changes deemed useful to its products without changing their essential characteristics.

Warranty The product is guaranteed under the terms and conditions stated on the certificate included with the product. The certificate has to be stored so as to be shown to the Authorized Customer Service Centre in case of need. You can also check the warranty conditio ns on our web site. To obtain assistance, please fill in the form on- line or contact us at the number indicated on the support page of our web site.

The manufacturer cannot be held responsible for any damage to things and people and / or for safety issues resulting from repairs not carried out by an Authorized Technical Assistance Centre or by a service provider authorised by the manufacturer in accordance with company guidelines relating to the repair and maintenance of its produ cts. Any damage caused to the product by unauthorized personnel during a repair attempt will not be covered by the conventional warranty.22.12 - 70021114 - IDM s.r.l.