WT5001CW - Washing machine LG - Free user manual and instructions
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USER MANUAL WT5001CW LG
WASHING MACHINE WT5001C* Please read this manual carefully before operating your washing machine and retain it for future reference.
- www.lg.com This product qualifies for ENERGY STAR in the “factory default (Home Use)” setting.Changing the factory default settings or enabling other features may increase power consumption that could exceed the limits necessary to quality for ENERGY STAR. 1-800-243-0000 1-888-542-2623 USA CANADALG Customer Information Centerwww.lg.comRegister your product Online!~ENGLISHESPAÑOL FRANÇAISCongratulations on your purchase and welcome to the LG family. Your new LG washing machine combines the most advanced washing technology with simple operation and high efficiency. Follow the operating and care instructions in this manual, and your washer will provide many years of reliable service. THANK YOU! INTRODUCTION INSTALLATION INSTRUCTIONS Choose the Proper Location p. 9
- Flooring p. 9
- Clearances p. 9
- Unpack the Washer p. 10
- Connecting the Water Lines p. 11
- Connecting the Drain Line p. 11
- -12 Leveling the Washer p. 12
- Connect to the Power Supply p. 12
wWARNING For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.Your safety and the safety of others is very important.We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.This is the safety alert symbol.This symbol alerts you to potential hazards that can kill or hurt you and others.All safety messages will follow the safety alert symbol and either the word DANGER or WARNING.These words mean: wDANGER: You can be killed or seriously injured if you don’t immediately follow instructions. wWARNING: You can be killed or seriously injured if you don’t follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
READ ALL INSTRUCTIONS BEFORE USE• Before use, the washer must be properly installed as described in this manual.
- Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
- Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
- Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
- Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
- Before the washer is removed from service or discarded, remove the lid to prevent children from climbing inside.
- Do not install or store the washer where it will be exposed to the weather or freezing temperatures.
- Do not tamper with controls.
- Do not repair or replace any part of the washer or attempt any servicing other than as described in this manual. We strongly recommend that any service be performed by a qualified individual.
- See Installation Instructions for grounding requirements.
- ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
- Do not place items exposed to cooking oil in your washer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire.
- Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
- This washer is not designed for maritime use or for mobile installations such as in RVs, aircraft, etc.
- Turn off the water taps and unplug the washer if the machine is to be left for an extended period of time, such as during vacations.
- Packaging material can be dangerous for children. There is a risk of suffocation! Keep all packaging from children.
- Always check the inside of the washer for foreign objects before loading laundry. Keep the lid closed when not in use.
- Do not reach into the washer while parts are moving. wWARNING: To reduce the risk of fire, electric shock, or personal injury when using this appliance, follow basic precautions, including the following.
BASIC SAFETY PRECAUTIONS
wWARNING For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. GROUNDING INSTRUCTIONS wWARNING: Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance. If it does not fit the outlet, have a proper outlet installed by a qualified electrician. Failure to follow these warnings can cause serious injury, fire, electrical shock, or death. 4ENGLISH
- Refer to INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions are packed in the washer for installer
reference. If the washer is moved to a new location, have it checked and reinstalled by a qualified service person. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
- Do not, under any circumstances cut or remove the third (ground) prong from the power cord. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
- For personal safety, this appliance must be properly grounded. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
- The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance.
- This washer must be plugged into a 120V AC, 60Hz grounded outlet. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
- Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
- Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
- Do not install on carpet. Install washer on a solid floor. Failure to follow this warning can cause serious leak damage.
- Do not remove ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet. Failure to follow these warnings can cause serious injury, fire, electrical shock, or death.
- The washer should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.
- Never unplug your washer by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
- Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
- When installing or moving the washer, be careful not to pinch, crush, or damage the power cord. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
- The washer must be installed and electrically grounded by a qualified service person in accordance with local codes to prevent shock hazard and assure stability during operation.
- The washer is heavy. Two or more people may be needed to install and move the appliance. Failure to do so can result in back or other injury.
- Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause serious leak damage.
- Do not install the washer in humid spaces to reduce the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
- To reduce the risk of personal injury, adhere to all industry recommended safety procedures including the use of long sleeved gloves and safety glasses. Failure to follow all of the safety warnings in this manual could result in property damage, personal injury or death. wWARNING: To reduce the risk of fire, electric shock, or personal injury when using this appliance, follow basic precautions, including the following.
SAFETY INSTRUCTIONS FOR INSTALLATION
wWARNING For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
SAFETY INSTRUCTIONS FOR USE, CARE AND CLEANING, AND DISPOSAL
Unplug the washer before cleaning to avoid the risk of electric shock.
Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish.
Do not put oily or greasy rags or clothing on top of the washer. These substances give off vapors that could ignite the materials.
Do not wash items that are soiled with vegetable or cooking oil. These items may contain some oil after laundering. Due to the remaining oil, the fabric may smoke or catch fire by itself.
Disconnect this appliance from the power supply before attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
Do not combine laundry products for use in one load unless specified on the label.
Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
Do not reach into the washer while parts are moving. Before loading, unloading or adding items, press the START/PAUSE button and allow the drum to coast to a complete stop before reaching inside. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children. As children grow, teach them the proper, safe use of all appliances. Failure to comply with these warnings could result in serious personal injuries or death.
Destroy the carton, plastic bag and other packing materials after the washer is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers. Failure to comply with these warnings could result in serious personal injuries or death.
Keep laundry products out of reach of children. To prevent personal injury, observe all warnings on product labels. Failure to comply with these warnings could result in serious personal injuries.
- Remove the lid to the washing compartment before your washer is removed from service or discarded to avoid the danger of children or small animals getting trapped inside. Failure to do so can result in serious personal injury or death. wWARNING: To reduce the risk of fire, electric shock, or personal injury when using this appliance, follow basic precautions, including the following.
SAVE THESE INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
wWARNING: For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.ENGLISH
SPECIAL FEATURES SMARTRINSE™ WITH jET SPRAY This washer is designed to save rinse water by using the SMARTRINSE™ with jet spray in COTTON/NORMAL and HEAVY DUTY cycles. NOTE: Select FABRIC SOFTENER option or EXTRA RINSE option, if you use fabric softener in COTTON/NORMAL and HEAVY DUTY cycles. INvERTER DIRECT DRIvE Inverter Direct Drive eliminates the belt and pulleys found on most washers to provide improved performance and reliability while increasing energy efficiency.
The washer lid is locked during operation. The lid can be unlocked by pressing the Start/Pause button to stop the washer. SLAMPROOF™ LID The SLAMPROOF™ lid is a safety device that closes the lid slowly. The SLAMPROOF™ lid keeps the heavy lid from falling and injuring the user. WAvEFORCE™ Rapidly rotating drum uses centrifugal force and an angled spray to pull water through the fabric, resulting in less friction for a gentler and more thorough cleaning. SMARTDIAGNOSIS™ Should you experience any technical difficulty with your washing machine, it has the capability of transmitting data by phone to the Customer Information Center. The call center agent records the data transmitted from your machine and uses it to analyze the issue, providing a fast and effective diagnosis (refer to page 32).
In addition to the special features and components outlined in the Special Features section, there are several other important components that are referenced in this manual.
ULTRA-CAPACITY STAINLESS STEEL DRUM
The ultra-large stainless steel drum offers extreme durability.
The tempered glass lid is durable and makes it easy to see the inside of washer. ROTARY KNOB Turn this knob to select the desired cycle. Once the desired cycle has been selected, the standard presets will be shown in the display. These settings can be adjusted using the cycle setting buttons anytime before starting the cycle. AUTO LEvELING FEET The automatic leveling feet (in the rear) adjust to improve washer stability on uneven floors.
REAR CONTROL PANEL WITH LED DISPLAY
The easy-to-read LED display show cycle options, settings, processing, estimated time remaining during operation.
DETERGENT DISPENSER DRAWER
There are two compartments, one each for main wash (liquid or powder) and liquid fabric softener.
Hot Water Inlet valve
Included Accessories
- Hot and Cold Water Hoses (with 2 seals per hose at each ends)
- Tie Strap (for securing drain hose)
Power Cord Cold Water Inlet valve
- The washer is heavy! Two or more people are required when moving and unpacking the washer. Failure to do so can result in back or other injury.• Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.• Properly ground washer to conform with all governing codes and ordinances. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.• To reduce the risk of electric shock, do not install the washer in humid spaces. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.• The base opening must not be obstructed by carpeting when the washer is installed on a carpeted floor.• Keep the area underneath and around your appliances free of combustible materials such as lint, paper, rags, chemicals, etc.• Do not remove ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet. Failure to follow this warning can cause serious injury, fire, electrical shock, or death. POWER OUTLET
- The power outlet must be within 60 inches (1.5 m) of either side of the washer. • The appliance and outlet must be positioned so that the plug is easily accessible. • Do not overload the outlet with more than one appliance.• The outlet must be grounded in accordance with current wiring codes and regulations. Time-delay fuse or circuit breaker is recommended.NOTE: It is the personal responsibility and obligation of the product owner to have a proper outlet installed by a qualified electrician. FLOORING
- To minimize noise and vibration, the washer MUST be installed on a solidly constructed floor. • Allowable slope under the entire washer is 1° maximum.• Carpeting and soft tile surfaces are not recommended.• Never install the washer on a platform or weakly supported structure.NOTE: The washer must be installed on firm flooring to minimize vibration during the spin cycle. Concrete flooring is best, but a wood floor is sufficient, provided it is built to FHA standards. The washer should not be installed on rugs or exposed to weather.To ensure sufficient clearance for water lines allow minimum clearances of at least 1 inches (2.5 cm) at the sides and 4 inches (10 cm) behind the unit. Be sure to allow for wall, lid, or floor moldings that may increase the required clearances. 27″ (68.6 cm) (2.5 cm) (2.5 cm)28.3/8″(72.1 cm)4″(10 cm)
/4″(141.7 cm)(with lid open) Minimum vertical space from floor to overheadshelves, cabinets, ceilings, etc., is 56". 9INSTALLATION INSTRUCTIONS After the washer is in the home, remove the carton and Styrofoam® shipping base from the washer.
When removing the washer from the carton base, be sure to remove the tub support in the middle of the carton base. If you must lay the washer down to remove the base packaging materials, always protect the side of the washer and lay it carefully on its side. Do NOT lay the washer on its front or back.
- Carpenter’s Level Carton Base Tub support
Remove the packing block containing the owner's manual, parts, water hoses, and laundry product samples.
Unfasten the power cord from the back of the washer.
- IMPORTANT: Use new hoses when installing the washer. Do NOT reuse old hoses.
- IMPORTANT: Use ONLY the inlet hoses provided by LG with this laundry product. Aftermarket hoses are not guaranteed to fit or function correctly. Other hoses may not tighten correctly and could cause leaks. Subsequent damage to product or property will not be covered under the terms of LG's warranty.
- Water supply pressure must be between 14.5 PSI and 116 PSI (100~800 kPa). If the water supply pressure is more than 116 PSI, a pressure reducing valve must be installed.
- Periodically check the hose for cracks, leaks, and wear, and replace the hose every 5 years.
- Make sure that the water lines are not stretched, pinched, crushed, or kinked.
- The washer should never be installed or stored in a location subject to freezing temperatures. Damage to the water lines and internal mechanisms of the washer can result. If the washer was exposed to freezing temperatures prior to installation, allow it to stand at room temperature for several hours before use. Inspect the threaded fitting on each hose and make sure there is a rubber seal in place in both ends. Rubber Seal Rubber Seal Water Hose (to water inlet on washer) Water Hose (to tap) Connect water hose to hose utilities. Connect the water hoses to the HOT and COLD water valves of your home. Hand tighten, plus make an additional 1/4 turn with pliers. NOTE: A water heater set to deliver 120°F (49°C) water to the washer. Hot Cold NOTE: To avoid build up that can clog the inlet valve screen, thoroughly flush both faucet and hose to remove any particles or other impurities by running water through them into a container. NOTE: Do not cross-thread the hose fittings. Attach the hot water line to the red hot water inlet on the back of the washer. Attach the cold water line to the blue cold water inlet on the back of the washer. Tighten the fittings securely. NOTE: Tighten the fittings securely. Open the water taps fully to check for leaks. Water Tap Attach water hose to washer. Thread the hot water hose onto the washer hot water connection (red) and the cold water hose onto the cold water connection (blue). Hand tighten; then make an additional 1/8 turn with pliers.
- The drain hose should always be properly secured. Failure to properly secure the drain hose can result in flooding and property damage.
- Do not install the end of the drain hose higher than 96 inches (243.8 cm) above the bottom of the washer.
- The drain must be installed in accordance with any applicable local codes and regulations.
- Make sure that the water lines are not stretched, pinched, crushed, or kinked. 39″ (99 cm) Drain Hose Standpipe
11To make sure that the washer is properly level, open the lid and look from above to see if it is same as shown above. If you have a level, check your washer with the level.
- To check if the washer is level side to side, close the lid and place a level at the back of the lid.
- To check if the washer is level front to back, place a level at the side of the washer on the edge where the cabinet side meets the top cover. If the washer is not level, adjust the front leveling feet. Turn clockwise to raise, counterclockwise to lower. INSTALLATION INSTRUCTIONS Firmly insert the free end of the drain hose into the drain opening of your home. Make sure the soft rubber end is completely inside the drain opening.
- If the water valves and drain are built into the wall, fasten the drain hose to one of the water hoses with the cable tie (ribbed side on inside).
If your drain is a standpipe, fasten the drain hose to the standpipe with the cable tie provided. NOTE:
- Total height of the hose end should be approxi- mately 35 ~ 47" (0.9 ~ 1.2 m) from the floor.
- The drain hose should be inserted no more than 8-12 inches into the standpipe. Cable Tie 39″ (99 cm) 39″ (99 cm) Cable Tie
CONNECT TO THE POWER SUPPLY
The washer should be plugged into a 120V AC, 60Hz grounded 3-prong outlet. Plug in the washer. CONNECTING THE DRAIN LINE (cont.) LEvELING THE WASHER The washer spins at very high speeds, up to 1,100 RPM. NOTE: Adjust the leveling feet only as far as necessary to level the washer. Extending the leveling feet more than necessary can cause the washer to vibrate.
- All four leveling feet must rest solidly on the floor. Rock the washer gently from corner to corner to make sure that the washer does not rock. NOTE: Before installing the washer, make sure the floor is clean, dry and free of dust, dirt, water and oils so the washer feet can not slide easily. Leveling feet that can move or side on the floor can contribute to excess vibration and noise due to poor contact with the floor. Raise Lower front to back side to side Adjust the 2 front leveling feet. Turn clockwise to raise the washer or counterclockwise to lower it.
Position the washer in the final location, taking special care to not pinch, strain, or crush the water and drain lines. Place a level across the top of the washer. Lower Raise 12ENGLISH
Press to turn the washer ON. Press again to turn the washer OFF. NOTE: If the washer remains idle for 4 minutes after turning the washer off, the water in the tub will drain. NOTE: An alarm will sound 1 minute prior to draining, and 'dr' will appear on the display. You may restart the washer at this time. However, once the washer initiates draining, all functions will be suspended, and ‘dr’ will be displayed until draining is complete.
Turn this knob to select the desired cycle. Once the desired cycle has been selected, the standard presets will be shown in the display. These settings can be adjusted using the cycle setting buttons before starting the cycle.
Press this button to START the selected cycle. If the washer is running, use this button to PAUSE the cycle without losing the current settings. NOTE: If you do not press the START/PAUSE button within 4 minutes of selecting a cycle, the washer automatically turns off. NOTE: If the washer remains idle for 8 minutes after pausing the cycle, the water in the tub will drain.
Use these buttons to select the desired cycle options for the selected cycle. Press the button for that setting until the indicator light for the desired value is lit. OPTION BUTTONS The option buttons allow you to select additional cycle options and will light when selected. Certain buttons also allow you to activate special functions by pressing and holding the button for 3 seconds. For detailed information about the individual options, please see the following pages. LED DISPLAY The display shows the settings, estimated time remaining, options, and status messages for your washer. The display will remain on through the cycle.
Once you have loaded the washer and added laundry products (detergent, bleach, and/or fabric softener): ADD DETERGENT. Refer to pages 17-18.
TURN ON THE WASHER. Press the POWER button to turn on the washer. The lights around the cycle selector knob will illuminate.
SELECT CYCLE. Turn the cycle selector knob to the desired cycle. The display will show the preset WASH/RINSE temperature, SOIL LEVEL, SPIN SPEED for that cycle.
SELECT CYCLE MODIFIER BUTTONS. If you would like to change the modifier for that cycle, press the appropriate cycle settings button(s) until the indicator light for the desired setting is lit. NOTE: To protect your garments, not every WASH/RINSE temperature, SPIN SPEED, SOIL LEVEL, or OPTION is available with every cycle.
SELECT OPTION BUTTONS. Select any additional cycle options, such as FABRIC SOFTENER or DELAY WASH. NOTE: To protect your garments, not every WASH/RINSE temperature, SPIN SPEED, SOIL LEVEL, or OPTION is available with every cycle.
BEGIN CYCLE. Press the START/PAUSE button to begin the cycle. The lid will latch, the display will change, and the washer will calculate the estimated time remaining. Once the washer has calculated the estimated total cycle time, the washer will start. To pause the cycle at any time, press PAUSE. To resume the cycle press START/PAUSE again.
NOTE: When the wash cycle is finished, the beeper (if set) will sound and the lid will unlock. To prevent wrinkling, remove items from the washer immediately after the end of the cycle. NOTE: WAVEFORCE™ is available for 8 lb. or larger loads in the COTTON/NORMAL or HEAVY DUTY cycles. wWARNING: To reduce the risk of fire, electric shock, or personal injury when using this appliance, follow basic precautions, including the following. 14ENGLISH
CYCLE GUIDE NOTE: To protect your garments, not every wash/rinse temperature, spin speed, soil level, or option is available with every cycle. The cycle guide below shows the options and recommended fabric types for each cycle. Cycle Fabric Type Wash/Rinse Spin Speed Soil Level Stain Care™ Cold Wash™ =Default setting Bright Whites™Medium High Extra HighNo Spin Low HeavyLightNormalHot/ColdTap Cold/ColdCold/ColdWarm/ColdWarm/WarmWhite fabrics Wool Low MediumNo SpinWarm/ColdTap Cold/ColdCold/ColdLightNormalHeavyItem labeled machine washable wool(less than 8 lbs.)Speed Wash High Extra HighNo Spin Low MediumWarm/WarmTap Cold/ColdCold/ColdWarm/ColdLightNormalHeavyLightly soiled and small loads Sports Wear Medium High No Spin Low Warm/ColdWarm/WarmTap Cold/ColdCold/ColdNormalHeavyLightActive sports, exercise clothingPure Color™Medium High Extra HighNo Spin Low Cold/ColdWarm/ColdWarm/WarmTap Cold/ColdNormalHeavyLightLightly soiled and colored clothing High Extra HighNo Spin Low MediumWarm/WarmHot/ColdWarm/ColdLightNormalHeavyBaby WearSmall and lightly soiled loads, specially skin sensitive user.Perm PressCasual Low Medium High No SpinWarm/ColdWarm/WarmTap Cold/ColdCold/ColdNormalHeavyLightDress shirts/pants, wrinkle-free clothing,poly/cotton blend clothing, tableclothsHeavy Duty High Extra HighNo Spin Low MediumWarm/ColdWarm/WarmHot/ColdTap Cold/ColdCold/ColdHeavyLightNormalHeavy soiled cotton fabricsBulky/BeddingMedium High Extra HighNo Spin Low Warm/ColdWarm/WarmHot/ColdTap Cold/ColdCold/Cold NormalHeavyLightLarge items such as blankets and comfortersCotton/Normal High Extra HighNo SpinMediumWarm/ColdHot/ColdWarm/WarmTap Cold/ColdCold/ColdNormalHeavyLightCotton, linen, towels, shirts, sheets, jeans,mixed loadsTowels High Extra HighNo Spin Low MediumWarm/ColdWarm/WarmHot/ColdTap Cold/ColdCold/ColdNormalHeavyLightTowels, shirts, sheets, jeans, mixed loadsTub Clean High Refer to page 24. Extra Rinse Fabric Softener Delay Wash
- Use the Bulky/Bedding cycle for items such as pillows, comforters and other articles which have difficultly absorbing water. ONLY WASH SMALL LOADS to make sure there is plenty of room for the load to move during washing. Keep like items together; do not mix large bulky items with smaller clothing items. Failure to follow these instructions may result in damage to the clothing or to the washer.
Fabric Care Labels Most articles of clothing feature fabric care labels that include instructions for proper care. Grouping Similar Items For best results, sort clothes into loads that can be washed with the same wash cycle.Different fabrics have different care requirements.Always wash dark colors separately from light colors and whites to prevent discoloration. If possible, do not wash heavily soiled items with lightly soiled ones. The chart below shows recommended groupings.Fabric Care Labels Sort Laundry...by Colors by Soil by Fabric by Lint Whites Heavy Delicates Lint ProducerLights Normal Easy Care Lint CollectorDarks Light Sturdy Bulky items should be placed as far down in the wash basket as possible for optimal results. Always place buoyant items at the bottom of the wash basket. The washer will automatically detect the load size. Because of the high-efficiency wash system, the water level may not completely cover the load. To add items after washer has started, press the START/PAUSE button, lift the lid, add items, and close the lid. Press the START/PAUSE button. Refer to page 20.• Check all pockets to make sure that they are empty. Items such as clips, matches, pens, coins, and keys can damage both your washer and your clothes.• Close zippers, hooks, and drawstrings to prevent these items from snagging or tangling on other clothes.• Pretreat heavily stained areas for best results.• Large items should not be more than half of the total wash load.• Do not wash or spin water proof clothes.• Do not wash fabrics containing ammable materials (waxes, cleaning fluids, etc.)• The washer will not ll or operate with the lid open.* IMPORTANT: Use the Bulky/Bedding cycle for large or bulky items such as poly-filled jackets, comforters, pillows, etc. These items may not be as absorbent as other laundry items and should be sorted into a separate wash load for optimal results. Washer Temperature Ranges Category Target TemperatureCold 66°FWarm 90°FHot 120°FExtra Hot Only Hot valve. wCAUTION:
- Do not load items over the tub. Failure to follow this caution can result in leakage or fabrics damage.• Use the BULKY/BEDDING cycle for buoyant or nonabsorbent items such as pillow or comforter. Failure to follow this caution can result in leakage. Loading the Washer 16ENGLISH
IMPORTANT: Do not place or store laundry products, such as detergent, bleach, or liquid fabric softener, on top of your washer or dryer. Wipe up any spills immediately. These products can damage the finish and controls. Designed especially to use only HE (High-Efficiency) detergent IMPORTANT: Your washing machine is designed for use with only High-Efficiency (HE) detergents, which contain suds-reducing agents. Always look for the HE symbol when purchasing detergent. HE detergents produce fewer suds, dissolve more efficiently to improve washing and rinsing performance, and help to keep the interior of your washer clean. Using a regular detergent may cause over sudsing and unsatisfactory performance and could damage the machine or cause expensive maintenance issues. The automatic dispenser consists of two compartments which hold:
- Liquid fabric softener.
- Liquid or powdered detergent. All laundry products can be added at once in their respective dispenser compartments. They will be dispensed at the appropriate time for the most effective cleaning. After adding the laundry products to the dispenser, close the dispenser drawer. To add detergent, and fabric softener to the automatic dispenser: Open the dispenser drawer. Load the laundry products into the appropriate compartments. Close the drawer slowly and smoothly to avoid spilling, splashing or premature dispensing of the contents. NOTE: It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle. NOTE: Do not use bleach in the dispenser drawer. Removing the dispenser drawer Replacing the dispenser drawer Pull the dispenser drawer. Tilt the dispenser drawer upward and remove it. Place rail ② (dispenser drawer rail) on top of rail ①. Push the dispenser drawer firmly. NOTE: Be careful not to pinch your finger.
Main Wash Liquid Detergent Compartment Insert Main Wash Powder Detergent Compartment Liquid Fabric Softener Compartment
Main Wash Detergent Compartment This compartment holds laundry detergent for the main wash cycle, which is added to the load at the beginning of the cycle. Always use HE (High-Efficiency) detergent with your washing machine. Never exceed the detergent manufacturer’s recommendations when adding detergent. Using too much detergent can result in detergent buildup in clothing and the washer. Either powdered or liquid detergent may be used.
- When using liquid detergent, make sure the liquid detergent cup and insert are in place. Do not exceed the maximum fill line.
- When using powdered detergent, remove the insert and liquid detergent cup from the compartment. Powdered detergent will not dispense with the liquid detergent cup and insert in place. Using the Liquid Bleach Dispenser The bleach dispenser automatically dilutes and dispenses liquid chlorine bleach at the proper time in the wash cycle. Check clothing care labels for special instructions. Measure liquid bleach carefully, following instructions on the bottle.
- Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
- Do not pour powdered bleach into bleach dispenser. Do not place load items on top of the bleach dispenser when loading and unloading the washer.
- Avoid overlling or splashing when adding bleach to the dispenser. The maximum capacity of the bleach dispenser is one cup of bleach per wash cycle. Overfilling could result in premature dispensing of bleach. Before starting the washer, pour a pre- measured amount of bleach directly into bleach dispenser. If you prefer to use powdered bleach, add it into the wash basket directly before adding clothes. NOTE: Please flush the bleach dispenser with water after bleach use and then rinse out the residue by use of Rinse & Spin cycle. Fabric Softener Compartment This compartment holds liquid fabric softener, which will be automatically dispensed during the final rinse cycle.
- Always follow the detergent manufacturer’s recommendations when adding fabric softener. Do not exceed the maximum fill line. Using too much fabric softener may result in stained clothes.
- Dilute concentrated fabric softeners with warm water. Do not exceed the maximum fill line.
- Never pour fabric softener directly onto the load or into the drum. wWARNING: Do NOT mix chlorine bleach with ammonia or acids, such as vinegar or rust / scale remover. Mixing chemicals like these can produce gas which may cause death. Put the manufacturer’s recommended amount of undiluted liquid chlorine bleach into the bleach dispenser. During the final portion of the wash cycle, two sequential flushes of the dispenser put all the bleach into the wash load and completely flush the dispenser to eliminate the carryover of bleach to a subsequent load. Any liquid remaining in the bleach dispenser at the end of the cycle is water, not bleach. To prevent unintentional self-siphoning of the bleach, never fill the dispenser higher than the maximum fill level marked on the dispenser. When adding bleach to the dispenser, be careful to avoid spilling it into the laundry load or leaving droplets of bleach around the dispenser. These things will damage your laundry items. Fabric Softener Main Wash Detergent
This portion of the display shows which stage of the wash cycle is currently underway (LOAD SENSING, WASH, RINSE, or SPIN).
ESTIMATED TIME REMAINING
When the START/PAUSE button is pressed, the washer automatically detects the wash load (weight) and optimizes the washing time based on the selected cycle and options. The display will then indicate the estimated time remaining for the selected wash cycle.
Indicates that the lid is locked. The washer lid will lock while the washer is operating. The lid can be unlocked by pressing the START/PAUSE button to stop the washer.
DELAY WASH INDICATOR
This indicator shows that the washer has been set for DELAY WASH. The washer will start automatically after the set delay time has passed. COLDWASH™ This indicator turns on the light in 10 cycles. These cycles save energy by using cold water.
The LED display shows the settings, estimated time remaining, options, and status messages for your washer. When the washer is turned on, the display will illuminate. A D
19SPIN SPEED The washer drum spins at up to 1,100 RPM. This reduces drying time and saves energy. Press the SPIN SPEED button until the indicator light for the desired setting is lit. You can change maximum spin speed of spin cycle. Some fabrics, such as delicates, require a slower spin speed.
- If you select NO SPIN, the washer turn off without spin cycle after draining. (The cycle time will be reduced by approximately 10 minutes.)
CYCLE MODIFIER BUTTONS
Each cycle has preset settings that are selected automatically. You may also customize the settings using the cycle setting buttons. Press the button for that setting until the indicator light for the desired value is lit. The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency. It may seem there is no water inside the tub in some cycles, but this is normal. NOTE: To protect your garments, not every wash/rinse temperature, spin speed, soil level, or option is available with every cycle. A beeper will sound and the LED will not light if a selection is not allowed. See the Cycle Guide on page 15 for details. SOIL LEvEL Adjusts the selected cycle to allow more faster agitation speed for heavily soiled clothes or less slower agitation speed for lightly soiled clothes during the wash and rinse course. Press the SOIL LEVEL button until the indicator light for the desired setting is lit. You can choose between Light, Normal or Heavy soil.
- The light will not show on this gure (▼). WASH/RINSE Adjust to select the proper water temperature for the wash cycle. It is composed of washing temperature/ rinsing temperature.
- Select the water temperature suitable for the type of load you are washing. Follow the fabric care label for best results.
- Warm rinses leave the loads drier than cold rinses. Warm rinses can increase wrinkling.
- In cold climates, a warm rinse makes the load more comfortable to handle.
- Cold rinses use less energy.
- Use both hot and cold water supply for optimal results.
SPECIAL USE Select any additional option, such as RINSE+SPIN, SPIN ONLY, STAIN CARE™ or SOAK
- If you press SPECIAL USE button without selecting a cycle, COTTON/ NORMAL cycle with SOAK is automatically selected. NOTE: If you press SPECIAL USE button 3 or 4 times, the cycle will reset to COTTON/NORMAL. ADD GARMENTS Laundry may be added to the load at the proper time in the wash cycle.
- ADD GARMENTS is automatically turned on and off. You can not select it by pressing SPECIAL USE button.
- If additional items are added during ADD GARMENTS light is off, it may cause unsatisfactory performance. During ADD GARMENTS indicator light on. Press START/PAUSE button to pause the washer. Open the lid after unlocked. Add your additional items. Close the lid. Press START/PAUSE button to resume the washer cycle. The washer will start automatically. NOTE: If the washer remains idle for 8 minutes after pausing the cycle, the water in the tub will drain.
SOAK Allows the consumer to remove stains more thoroughly by specifying additional time for the clothing to soak during washing. At the end of SOAK, the wash cycle will be started without drain.
- Cycle time will be increased by 30 minutes.
- It is normal that washer do weak agitation during SOAK cycle. NOTE: You cannot select the SOAK option in the TUB CLEAN cycle. STAIN CARE™ STAIN CARE™ may be selected as an option with HEAVY DUTY, COTTON/NORMAL and TOWELS cycles.
- Wash only small loads for optimum fabric care. (less than 8 lbs.) Press the POWER button to turn on the washer. Press the SPECIAL USE button until the STAIN CARE™ indicator light is lit. Press the START/PAUSE button to start the cycle. The washer will start automatically. NOTE: If you select STAIN CARE™, the COLDWASH™ option is not available. RINSE + SPIN Select this option to rinse and spin a load separately from a regular cycle. This can be helpful in preventing fresh stains from setting in fabrics.
- You can change rinse temperature and spin speed by pressing WASH/RINSE and SPIN SPEED respectively. Press the POWER button to turn on the washer. Press the SPECIAL USE button until the RINSE+SPIN indicator light is lit. (The cycle light will turn off.) Press the START/PAUSE button to start the cycle. The washer will start automatically. SPIN ONLY This button activates the Drain & Spin cycle to drain and spin. Press the Power button to turn on the washer. Press the SPECIAL USE button until the SPIN ONLY indicator light is lit. Press the START/PAUSE button to start the cycle. The washer will start automatically.
21Press the START/PAUSE button during wash or rinse cycle.(It is not available in spin cycle) Press and hold the EXTRA RINSE. Press the START/PAUSE button to start the cycle. If you want to use additional water, repeat steps 1 through 3. NOTE: If the machine reaches its maximum water level, the WATER PLUS button will have no effect. NOTE: You cannot select the WATER PLUS option in the TUB CLEAN, and BULKY/BEDDING cycle.
Your washing machine features several additional cycle options to customize cycles to meet your individual needs. Certain option buttons also feature a special function that can be activated by pressing and holding that option button for 3 seconds. NOTE: To protect your garments, not every wash/ rinse temperature, spin speed, soil level, or option is available with every cycle. See the Cycle Guide for details. COLDWASH™ Use this option to eliminate using the built-in water heater booster. For maximum efficiency, wash only small loads. (less than 8 lbs.) NOTE: If you select STAIN CARE™, the COLDWASH™ option is not available. Press the POWER button to turn on the washer. Turn the cycle selector knob to select the cycle. (Refer to page 15.) Press the COLDWASH™ button. Press the START/PAUSE button to start the cycle. The washer will start automatically. EXTRA RINSE This option will add an extra rinse cycle to the selected cycle. Use this option to help ensure the removal of detergent or bleach residue from fabrics. Pressing the EXTRA RINSE button twice will add two additional rinses to the cycle. Press the POWER button to turn on the washer. Turn the cycle selector knob to select the desired cycle. Press the CYCLE MODIFIER buttons to change the desired settings. Press the EXTRA RINSE.
- If you want to delete extra rinse, press the EXTRA RINSE three times. Press the START/PAUSE button to start the cycle. NOTE: You cannot select the EXTRA RINSE option while the spin cycle.
DELAY WASH Once you have selected the cycle and other settings, press this button to delay the start of the wash cycle. Each press of the button increase the delay time, up to 19 hours. WATER PLUS Select this option to add extra water to the wash and rinse cycles for superior results, especially with large or bulky items. Press and hold the EXTRA RINSE button for 3 seconds to activate or deactivate WATER PLUS. FABRIC SOFTENER The fabric softener is dispensed in the final rinse. Select FABRIC SOFTENER button to change final rinse type from spray rinse to deep rinse. NOTE: LG recommends using FABRIC SOFTENER or EXTRA RINSE options when selecting the COTTON/NORMAL or HEAVY DUTY cycles. NOTE: If you select EXTRA RINSE instead of FABRIC SOFTENER, the fabric softener will be dispensed during the extra rinse course. 22ENGLISH CHILD LOCK Use this option to prevent unwanted use of the washer or to keep cycle settings from being changed while the washer is operating. Press and hold the BEEPER button for 3 seconds to activate or deactivate CHILD LOCK. The washer can be locked during a cycle. Once CHILD LOCK is selected, the display will alternate between CL and the remaining cycle time. And all controls except CHILD LOCK and POWER buttons will be disabled. NOTE: CHILD LOCK lasts after the end of cycle. If you want to deactivate this function, press and hold the BEEPER button for 3 seconds. CUSTOM PROGRAM CUSTOM PROGRAM allows you to store a customized wash cycle for future use. It allows you to save favorite temperature, spin speed, soil level, and other options for a cycle, and then recall them at the touch of a button. NOTE: You may only save one custom program at a time. Pressing and holding the CUSTOM PROGRAM button will overwrite any previously saved custom program. To save a custom program: Press the POWER button to turn on the washer. Turn the Cycle Selector Knob to select the desired cycle. Press the Cycle Modifier button to change the desired setting. Press the Cycle Option button to add the desired options. Press and hold the CUSTOM PROGRAM button for 3 seconds. To recall a custom program: Press the POWER button to turn on the washer. Press the CUSTOM PROGRAM button. The stored settings will be displayed. Press the START/PAUSE button to start the cycle. (If you press any other button, CUSTOM PROGRAM is automatically deselected and indicator light off.)
BEEPER Adjusts the volume of the end-of- cycle beeper or turns it off.
- Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
- Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish. Cleaning the Exterior Proper care of your washer can extend its life. The outside of the machine can be cleaned with warm water and a mild, nonabrasive household detergent. Immediately wipe off any spills with a soft, damp cloth. IMPORTANT: Do not use methylated spirits, solvents, or similar products. Never use steel wool or abrasive cleansers; they can damage the surface. Care and Cleaning of the Interior Use a towel or soft cloth to wipe around the washer lid opening, and lid glass. Always remove items from the washer as soon as the cycle is completed. Leaving damp items in the washer can cause wrinkling, color transfer, and odor. This washer has a special cycle, TUB CLEAN, to remove inside buildup of detergent residue which can occur in the wash tub or drum and lead to mildew or musty smell. Run the TUB CLEAN cycle monthly to remove detergent buildup and other residue. Read these instructions carefully before beginning the TUB CLEAN cycle. Open the lid and remove any clothing in the wash drum. Open the dispenser drawer. Add liquid chlorine bleach or tub cleaner. Some powdered or tablet tub cleaners which are manufactured for this purpose can be used. (NOTE: Do not add any laundry detergent or fabric softener to the drawer when using TUB CLEAN.) - If using powder cleaner Remove the liquid detergent cup and add powder cleaner to the main wash compartment of the drawer. - If using tablet cleaner Add tablet cleaner to the wash drum directly. (NOTE: Do not add tablet cleaner to the drawer.) Close the drawer and washer lid. Select TUB CLEAN and press START/PAUSE. NOTE : It is recommended that TUB CLEAN should be repeated monthly. If mildew or smell already exists, run TUB CLEAN for 3 consecutive weeks. After TUB CLEAN is complete or when the washer is not used, leave the washer lid open for better ventilation and drying inside of the washer.
REGULAR CLEANING (cont.) Removing Lime Buildup If you live in an area with hard water, lime scale can form on internal components of the washer. Use of a water softener is recommended in areas with hard water. If a descaler is used, make sure that it is suitable for use in a washer, and run the TUB CLEAN cycle before washing clothing. Lime scale and other spots may be removed from the stainless steel drum using a stainless steel cleaner. Do NOT use steel wool or abrasive cleansers; they can damage the surface. Storing the Washer If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures: Turn off water supply tap. Disconnect hoses from water supply and drain water from hoses. Plug the power cord into a properly grounded electrical outlet. Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty wash drum. Close the lid. Select the spin cycle and let washer spin for 1 minute to drain out all the water. NOTE: Not all of the RV antifreeze will be expelled.
Unplug the power cord, dry the drum interior with a soft cloth, and close the lid. Remove the inserts from the dispenser. Drain any water in compartments and dry the compartments. Store the washer in an upright position. To remove the antifreeze from the washer after storage, run washer through a complete cycle using detergent. Do not add laundry!
Leave the Lid Open Leave the lid open after finishing laundry to keep the tub clean. Cleaning the Water Inlet Filters If the washer detects that water is not entering the dispenser, an error message will show on the display. If you live in an area with hard water, this may be caused by clogged inlet filters. Turn off both water taps completely. Unscrew the hot and cold water lines from the back of the washer. IMPORTANT: Use extreme care when removing and cleaning the filters. If the filters cannot be cleaned or are damaged, do NOT operate the washer without the inlet filters. Contact LG Customer Service or a qualified LG servicer. MAINTENANCE Hot Cold Carefully remove the filters from the water inlets, and soak them in white vinegar or a lime scale remover. Rinse thoroughly before reinstalling. Press the filters back into place and reattach the water lines. Do NOT operate the washer without the inlet filters. IMPORTANT: Use ONLY the inlet hoses provided by LG with this laundry product. Aftermarket hoses are not guaranteed to fit or function correctly. Other hoses may not tighten correctly and could cause leaks. Subsequent damage to product or property will not be covered under the terms of LG's warranty. Inlet Filter 25Proper Use of Detergent Using too much detergent is a common cause of laundry problems. Today’s detergents are formulated to be effective without visible sudsing. Be sure to carefully read and follow manufacturer’s recommendations for how much detergent to use in your wash. You can use less detergent if you have soft water, a smaller load, or a lightly soiled load. NOTE: Use only low-sudsing, high- efficiency detergent such as Tide® HE. Care and Cleaning of the Washer Lid: Wash with a damp cloth on the outside and inside and dry with a soft cloth. Exterior: Immediately wipe off any spills. Wipe with damp cloth. Do not touch the surface or the display with sharp objects. Moving and Storage: Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather. Long Vacations: Be sure water supply is shut off at faucets. Drain all water from hoses if weather will be below freezing. Dispenser Drawer: Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month. Remove the drawer by pulling it straight out until it stops. Lift up on the front of the drawer and pull it out.
Remove the inserts from the 2 compartments; rinse the inserts and the drawer with warm water to remove traces of accumulated laundry products. To clean the drawer opening, use a small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess. Return the inserts to the proper compartments and replace the drawer. 26ENGLISH TROUBLESHOOTING
NORMAL SOUNDS YOU MAY HEAR
Problem Possible Causes Solutions Rattling and clanking noiseThumping soundWater leaking around washer• Foreign objects, such as keys, coins, or safety pins, may be in drum or pump.• Heavy wash loads may produce a thumping sound.
- Washer load may be out of balance.• Wash load may be unevenly distributed in the drum.• Not all leveling feet are resting firmly on the floor.• Floor not rigid enough.• Fill hose connection is loose at tap or washer.• House drain pipes are clogged.• Large items such as pillow and blanket over the tub.• Stop washer and check drum for foreign objects. If noise continues after the washer is restarted, call for service.• This is normal. If sound continues, the washer is probably out of balance. Stop and redistribute the wash load.• Stop and redistribute the wash load.• Stop washer and rearrange the wash load. • Adjust the leveling feet. Make sure all four feet are in firm contact with the floor while the washer is in the spin cycle with a load.• Make sure that the oor is solid and does not ex. Refer to Flooring in the Installation section.• Check hoses. Check and tighten hose connections. • Unclog drain pipe. Contact a plumber if necessary.• Check the cycle. If you wash large items, use BULKY/BEDDING cycle.• Stop washer and check the load position. Lay bulky items into the tub. Clicking:
- Lid lock relay when the lid locks and unlocks.• The washer will make a series of clicking noises as it changes the cleaning mode. High pitched noise: The wash basket spins faster to remove moisture from the load. Spraying or hissing: Water spraying or circulating during the cycle. Humming or gurgling: Drain pump pumping water from the washer at the end of a cycle. Water sloshing sound: A liquid in the balance ring around the wash basket helps the basket spin smoothly. (Washer is turned off and tub is rotated.) Sound of water being added after the washer has already been operating:
- The washer adapts to the load size and type to add more water to the cycle as needed.
- The wash load may be unbalanced. If the washer senses that the load is unbalanced, it will stop and refill to redistribute the load.
- The washer may be diluting laundry additives to add to the wash load. BEFORE CALLING FOR SERvICE Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your washer does not function properly or does not function at all, check the following before you call for service. Vibrating noiseExcessive sudsing• Too much detergent or incorrect detergent.• Reduce detergent amount or use low-sudsing detergent. Only use detergent with the HE (High-Efficiency) logo. The following sounds may be heard while the washer is operating. They are normal. 27TROUBLESHOOTING BEFORE CALLING FOR SERvICE (cont.) Problem Possible Causes Solutions Washer fills with water slowly or not at all, or the display shows: Washer will not turn on The display shows:
- Water supply taps are not open fully.
- Water line hoses are kinked, pinched, or bent.
- Water inlet lters are clogged.
- Water pressure to tap or house is too low.
- Power cord is not properly plugged in.
- House fuse is blown, circuit breaker has tripped, or power outage has occurred.
- The lid is not closed properly.
- Water level is too high due to a faulty water valve.
- Make sure that the water taps are open fully.
- Make sure the hoses are not kinked or pinched. Be careful when moving the washer.
- Clean the inlet lters. See the Care and Cleaning section.
- Check another faucet in the house to make sure that household water pressure is adequate.
- Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60-Hz. outlet.
- Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
- Make sure that the lid is closed properly and press the START/PAUSE button. After starting a cycle, it may take a few moments before the drum begins to turn or spin. The washer will not spin unless the lid is locked (LID LOCK will appear in the display).
- If the lid is closed and locked and the open lid error message is displayed, call for service.
- If you press the START button while the lid is open, dE error message will be displayed. The display shows:
- The washer automatically adjusts the wash time for the amount of laundry, water pressure, water temperature, and other operating conditions.
- This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle.
- If you press the START button while the lid is open, dE error message will be displayed.
- Close the water taps, unplug the washer, and call for service. Wash cycle time is longer than usual The display shows:
- Lid lock switch error
- Make sure that the lid is closed properly and press the START/PAUSE button. The washer will not spin unless the lid is locked (LID LOCK will appear in the display).
- If the lid is closed and the lid lock error message is displayed, call for service. Water in the washer drains slowly or not at all, or the display shows:
- Drain hose is bent, pinched, or clogged.
- Make sure the drain hose is free of clogs, kinks, etc., and is not pinched behind or under the washer. The display shows:
Filter clogged or fill hoses may be kinked Energy efficiency Insufficient water supply The washer lid is open Incorrect fill hose connection Water fill optimization
- This is normal. Press POWER.
- Make sure cord is plugged securely into a working outlet.
- Turn both hot and cold faucets fully on.
- Make sure the cycle was set correctly, close the lid and press START.
- Close lid and reset cycle, to the beginning if necessary.
- Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should have a dedicated circuit.
- Check another faucet in the house to make sure that household water pressure is adequate.
- If the washer has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing POWER. Otherwise, the display will not come on.
- Make sure that lters (blue and orange screens must be free of solids) on the unit are not clogged. Turn off water and check filter by disconnecting hose at machine. Check that fill hoses are not kinked or clogged.
- This is an energy-efcient washer. As a result the temperature settings for this washer may be different than non-energy-efficient washers.
- Make sure that the water supply is turned on. Make sure that the water faucets are turned to their completely open positions.
- The washer lid must be closed for all washer cycle operations. If the lid is opened during washer operation, all functions will stop, including water filling.
- Make sure that the ll hoses connect the hot water supply to the hot inlet on the washer, and the cold water supply to the cold inlet on the washer (hot to hot, cold to cold).
- Water may not cover the top level of the clothes. This is normal for this high-efficiency washer. The water fill is optimized by the system for best wash performance. Washer not filling property 30ENGLISH TROUBLESHOOTING BEFORE CALLING FOR SERvICE (cont.) Problem Possible Causes Solutions Washer will not drain waterWater leaks every load Water leaks
Incomplete or no dispensing of detergent
Premature dispensing of bleach
Clogging of bleach Poor stain removal• Ensure that the drain hose is not kinked. Per the recommended installation instructions, the drain outlet cannot be over 8' above the floor.• Check all ll and drain hose connections to ensure that they are tight and secure.• Oversudsing may create leaks, and may be caused by the type and amount of detergent used. High-efficiency detergent is recommended. Make sure that detergent and any additives are put into the correct dispenser compartments. Follow the detergent manufacture's recommendations for the amount of detergent, but try using less detergent, especially if home water conditioning or water softening units are used.• Make sure that detergent and additives are put in to the correct dispenser compartments. If liquid detergent is used, make sure that the liquid detergent cup and insert are in the detergent compartment. If powdered detergent is used, make sure that the liquid detergent cup and insert are not used. For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle.• Make sure that the suggested amount of detergent is used per the manufacture's recommendations. You may also dilute the detergent with water to the maximum fill line on the compartment to avoid clogging. Use only HE (High-Efficiency) detergent.• Make sure that the water supply is turned on. Make sure that the water faucets are turned to their completely open positions.• Normal operation. Residual may remain in the dispenser of the compartments. The dispenser box may by removed for occasional cleaning with warm water and a scrub brush. • You cannot store bleach in the dispenser for future use. The bleach dispenser will be dispensed every load for optimal safety of the washer.• Overlling the dispenser with bleach may lead to premature dispensing. There is a maximum fill line indicated on the bleach dispenser to help avoid overfilling.• Make sure that the bleach cover is properly seated and snapped into place before the start of the cycle.• You may remove and clean the bleach cover with warm water and a scrub brush to clear clogging.• When stain inspector is used, presoak temperature and time are automatically selected. If you choose not to use the stain inspector, we recommend that you select presoak when defining your wash cycle. Always make sure that any additives, such as your high efficiency liquid detergent, are added to the pretreat dispenser bin before starting the cycle. Always refer to your clothes care label before treating stains.Kinked drain hose or drain located higher than 8' above floorHoses not installed correctlyOversudsing of detergent
Detergent compartments clogged from incorrect filling
Too much detergent use
Insufficient water supply Normal residue Bleach dispenser filled for future load Overfilling the bleach dispenser Bleach dispenser is not seatedInsufficient cleaningPresoak not selected 31TROUBLESHOOTING / SPECIFICATIONS
68.6 cm (W) X 72.1 cm (D) X 115.3 cm (H), 141.7 cm (H with lid open)
Net Weight 145.5 lbs. (66 kg) Max. Spin Speed 1,100 RPM The appearance and specifications listed in this guide may vary due to constant product improvements. USING SMARTDIAGNOSIS™ - Only use this feature when instructed to do so by the call center. The transmission sounds similar to a fax machine, and so has no meaning except to the call center. - SmartDiagnosis™ cannot be activated if the washer does not power up. If this happens, then troubleshooting must be done without SmartDiagnosis™. If you experience problems with your washer, call 1-800-243-0000 (1-888-542-2623 in Canada). Follow the call center agent’s instructions, and do the following steps when requested: Press the POWER button to turn on the washer. Do not press any other buttons or turn the cycle selector knob. When instructed to do so by the call center, place the mouthpiece of your phone very close to the POWER button. Press and hold the Wash/Rinse button for three seconds, while holding the phone mouthpiece to the icon or POWER button. Keep the phone in place until the tone transmission has finished. This takes about 15 seconds, and the display will count down the time.
- For best results, do not move the phone while the tones are being transmitted.
- If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.
- Pressing the POWER button during the transmission will shut off the SmartDiagnosis™. Once the countdown is over and the tones have stopped, resume your conversation with the call center agent, who will then be able to assist you using the information transmitted for analysis at the call center.
32ENGLISH Your LG Washing Machine will be will repaired or replaced, at LG’s option, if it proves to be defective in material or work- manship under normal use, during the warranty period (“Warranty Period”) set forth below, effective from the date (“Date of Purchase”) of original consumer purchase of the product. This warranty is good only to the original purchaser of the product and effective only when used in the United States, including Alaska, Hawaii, and U.S. Territories. THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.THIS LIMITED WARRANTY DOES NOT APPLY TO:
- Service trips to your home to deliver, pick up, and/or install the product, instruct, or replace house fuses or correct wiring, or correction of unauthorized repairs.
- Damages or operating problems that result from misuse, abuse, operation outside environmental specications or contrary to the requirements of precautions in the Operating Guide, accident, vermin, fire, flood, improper installation, acts of God, unauthorized modification or alteration, incorrect electrical current or voltage, or commercial use, or use for other than intended purpose. The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.CUSTOMER INFORMATION CENTER NUMBERS
TO CONTACT LG ELECTRONICS
BY MAIL: LG Customer INFORMATION Center P. O. Box 240007 201 James Record Road Huntsville, Alabama 35824 ATTN: CIC WARRANTY PERIOD: LABOR: One Year from the Date of Purchase. PARTS (except as listed below): One Year from the Date of Purchase. Drum Motor (Stator, Rotor, Hall sensor): Ten Years from the Date of Purchase. Stainless Steel Drum: Lifetime Replacement Units and Repair Parts may be new or remanufactured. Replacement Units and Repair Parts are warranted for the remaining portion of the original unit’s warranty period. LG ELECTRONICS, INC. LG WASHING MACHINE LIMITED WARRANTY - USA HOW SERVICE IS HANDLED: In-Home Service: Please retain dealer’s dated bill of sale or delivery ticket as evidence of the Date of Purchase for proof of warranty, and submit a copy of the bill of sale to the service person at the time warranty service is provided. Please call 1-800-243-0000 and choose the appropriate option to locate your nearest LG Authorized Service Center. Or visit our Web site at: http://www.lg.com. Call 1-800-243-0000 (24 hours a day, 365 days a year), and select the appropriate option from the menu. Or visit our Web site at: http://www.lg.com. To obtain Customer Assistance, Product Information, or Dealer or Authorized Service Center location: Product Registration Information Model: Serial Number: Date of Purchase: The model and serial number can be located on the rating plate on the back of the washer.
D’ÉVACUATION (suite)
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