GAGGENAU VR414610 - Grill plate

VR414610 - Grill plate GAGGENAU - Free user manual and instructions

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Product type Integrated electric grill plate
Brand Gaggenau
Model VR414610
Dimensions (W x D x H) 38 cm x 52 cm x 9 cm (approx.)
Weight Approximately 20 kg
Electrical supply 220-240 V, 50/60 Hz, 16 A
Total power 2 x 1500 W (front and rear heating elements)
Cooking type Direct grilling via infrared heating elements
Surface material Stainless steel and cast iron grate
Number of cooking zones 2 zones (front/rear) independently adjustable
Power per zone From 1 to 12 (12 = max)
Functions Preheating, residual heat indicator, overheating protection, automatic safety shut-off (4h)
Included accessories Cast iron grate, cast iron fry pan, lava stones, fat collector tray, cleaning brush
Optional accessories Large cast iron fry pan VA 461 001, stainless steel lid VA 440 010, replacement lava stones LV 030 000
Maintenance and cleaning Grate and fry pan: hand washing (not dishwasher), tray dishwasher safe, lava stones replace if black
Safety Safety shut-off after 4h without use, overheating protection, indicator light ring
Spare parts available Cast iron fry pans, lava stones, stainless steel lid, connection bar, 38 cm extension
General information Manual downloadable at notice-facile.com, Gaggenau after-sales service: 800 828 9165 (Canada)

Frequently Asked Questions - VR414610 GAGGENAU

How to clean the cast iron grate?
Remove residues with the provided cleaning brush. Soak in warm water with dish soap, then scrub. For stubborn dirt, use Gaggenau cleaning gel (ref. 463582). Never put the grate in the dishwasher.
Can I use aluminum trays on the grill?
No, it is forbidden to use aluminum trays or foil as they damage the grate and may cause fire risks. Place food directly on the grate.
Why is the light ring flashing quickly?
Rapid flashing indicates either a safety shut-off (no action for 4 hours) or a power failure. Set the controls to 0, then restart the appliance if necessary.
How to use the cast iron fry pan?
Remove the rear grate, place the fry pan on the rear heating element. Preheat at level 12 until the ring lights up continuously. Oil the pan then add the food.
What is the procedure to turn off the grill?
Turn both controls to position 0. The appliance turns off. Caution: the grill stays hot for a long time; the light ring flashes residual heat until cool (30-45 min).
What to do if the appliance does not heat?
First check the overheating protection: if the grill has been running at level 12 for a long time, let it cool down. If the ring flashes quickly, set to 0 then restart. If nothing lights up, check the connection cable at the control panel.
Can I close the lid during cooking?
No, never close the lid while the appliance is on or still hot. Heat buildup can cause burns and damage the appliance. Do not use it to keep warm.
How long does it take to preheat the grill to maximum level?
At level 12, the preheating phase lasts about 15 minutes. Wait for the light ring to change from flashing to continuously on before placing the food.
When should the lava stones be replaced?
Replace the lava stones when they turn black, as they are then saturated with grease and may smoke or catch fire. Replacement stones are available under reference LV 030 000.
Where can I buy additional accessories?
You can order accessories from your Gaggenau dealer or on the online shop www.gaggenau-eshop.com. Examples: large cast iron fry pan (VA 461 001), stainless steel lid (VA 440 010).

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USER MANUAL VR414610 GAGGENAU

Signal Words for Safety and Best Use 4

IMPORTANT SAFETY INSTRUCTIONS 5

Fire Safety 5

Cooking Safety 6

Burn Prevention 6

Child Safety 7

Cleaning Safety 7

Cookware Safety 7

Proper Installation and Maintenance 7

State of California Proposition 65 Warnings 7

Causes of Damage 9

Protecting the environment 9

Tips for saving energy 9

Your new appliance 10

Electric grill 10

Control knob 10

Display on the illuminated ring 11

Accessories 11

Special accessories 11

Operation 11

Before first use 11

Turning on 11

Turning off 12

Residual heat display 12

Overheating protection 12

Working with the cast roaster pan 12

Settings table 12

Tips and tricks 13

Care and cleaning 14

Cleaning the appliance 14

Do not use these cleaning agents 14

Troubleshooting 15

Customer service 15

Additional information on products, accessories, replacement parts and services can be found at www.gaggenau.com and in the online shop www.gaggenau-eshop.com

Signal Words for Safety and Best Use

GAGGENAU VR414610 - Signal Words for Safety and Best Use - 1

WARNING

This indicates that death or serious injuries may occur as a result of non-observance of this warning.

GAGGENAU VR414610 - WARNING - 1

CAUTION

This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.

NOTICE: This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.

Note: This alerts you to important information and/or tips.

GAGGENAU VR414610 - CAUTION - 1

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

WARNING

When properly cared for, your new appliance has been designed to be safe and reliable. Read all instructions carefully before use. These precautions will reduce the risk of burns, electric shock, fire, and injury to persons. When using kitchen appliances, basic safety precautions must be followed, including those in the following pages.

This appliance is not intended for operation with an external time switch or external remote control.

Fire Safety

Do not allow aluminum foil, plastic, paper or cloth to come in contact with a hot surface element, burner or grate. Do not allow pans to boil dry.

If the cooktop is near a window, forced air vent or fan, be certain that flammable materials such as window coverings do not blow over or near the burners or elements. They could catch on fire.

Always have a working smoke detector near the kitchen.

Never leave the cooktop unattended when in use. Boilovers cause smoking and greasy spillovers may ignite.

WARNING

TO REDUCE THE RISK OF A GREASE FIRE:

a) Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
b) Always turn hood ON when cooking at high heat or when flambeing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
c) Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
d) Use proper pan size. Always use cookware appropriate for the size of the surface element.

In the event that personal clothing or hair catches fire, drop and roll immediately to extinguish flames.

Have an appropriate fire extinguisher available, nearby, highly visible and easily accessible near the appliance.

Smother flames from food fires other than grease fires with baking soda. Never use water on cooking fires.

WARNING

TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A GREASE FIRE, OBSERVE THE FOLLOWING:

a) SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.

b) NEVER PICK UP A FLAMING PAN – You may be burned.

c) DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.

d) Use an extinguisher ONLY if:
- You know you have a Class ABC extinguisher, and you already know how to operate it.
- The fire is small and contained in the area where it started.
- The fire department is being called.
- You can fight the fire with your back to an exit.

Whenever possible, do not operate the ventilation system during a cooktop fire. However, do not reach through fire to turn it off.

WARNING

Risk of fire

The appliance becomes very hot, and flammable materials can catch fire. Do not use any charcoal or similar fuels in this appliance.

WARNING

Risk of fire

The appliance becomes very hot, and flammable materials can ignite. Never store flammable items (such as spray cans or cleaners) under or in the direct vicinity of the appliance. Never place flammable items on or in the appliance.

GAGGENAU VR414610 - Risk of fire - 1

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

Cooking Safety

WARNING

Use this appliance only for its intended use as described in this manual. NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in overheating the appliance. Never use the appliance for storage.

WARNING

NEVER cover any slots, holes or passages in the oven bottom or cover an entire rack with materials such as aluminum foil. Doing so blocks air flow through the oven. Aluminum foil linings may also trap heat, causing a fire hazard.

WARNING

Risk of burns

During grilling, dripping fat may flare up briefly.

WARNING

Risk of burns

The grill stays hot for a long time after switching off. Do not touch the grill for 30 - 45 minutes after switching it off.

WARNING

Risk of burns

Heat builds up when the appliance cover is closed. Let appliance cool down prior to closing the cover. Never switch on the appliance with the cover closed. Do not use the appliance cover to keep food warm or as a surface for placing objects on it.

Burn Prevention

WARNING

Risk of burns

The grill stays hot for a long time after switching off. Do not touch the grill for 30 - 45 minutes after switching it off.

DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS - Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing, potholders, or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among these areas are the cooktop and areas facing the cooktop.

Do not heat or warm unopened food containers. Build-up of pressure may cause the container to burst and cause injury.

Always use dry potholders. Moist or damp potholders on hot surfaces may result in burns from steam. Do not let potholder touch hot heating elements. Do not use a towel or other bulky cloth.

Always turn hood ON when cooking at high heat or when flambeing food (i.e. Crêpes Suzette, Cherries Jubilee, Peppercorn Beef Flambe).

Use high heat settings on the cooktop only when necessary. To avoid bubbling and splattering, heat oil slowly on no more than a low-medium setting. Hot oil is capable of causing extreme burns and injury.

Never move a pan of hot oil, especially a deep fat fryer. Wait until it is cool.

Secure all loose garments, etc. before beginning. Tie long hair so that it does not hang loose, and do not wear loose fitting clothing or hanging garments, such as ties, scarves, jewelry, or dangling sleeves.

WARNING

Risk of burns

If the appliance cover (VD) is fitted: do not close the appliance cover until the appliance has cooled down completely. Do not operate the appliance with the cover closed. Do not use the appliance cover for placing objects or for keeping things warm.

GAGGENAU VR414610 - Risk of burns - 1

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

Child Safety

When children become old enough to use the appliance, it is the legal responsibility of the parents or legal guardians to ensure that they are instructed in safe practices by qualified persons.

Do not allow anyone to climb, stand, lean, sit, or hang on any part of an appliance, especially a door, warming drawer, or storage drawer. This can damage the appliance, and the unit may tip over, potentially causing severe injury.

Do not allow children to use this appliance unless closely supervised by an adult. Children and pets should not be left alone or unattended in the area where the appliance is in use. They should never be allowed to play in its vicinity, whether or not the appliance is in use.

CAUTION

Items of interest to children should not be stored in an appliance, in cabinets above an appliance or on the backsplash. Children climbing on an appliance to reach items could be seriously injured.

Cleaning Safety

Do not clean the appliance while it is still hot. Some cleaners produce noxious fumes when applied to a hot surface. Wet clothes and sponges can cause burns from steam.

Do not use steam cleaners to clean the appliance.

Do not soak removable heating elements - Heating elements should never be immersed in water.

Cookware Safety

Hold the handle of the pan when stirring or turning food. This helps prevent spills and movement of the pan.

Use Proper Pan Size.

The use of undersized cookware will expose a portion of the heating element or burner to direct contact and may result in ignition of clothing. Select cookware having flat bottoms large enough to cover the surface heating unit. This appliance is equipped with one or more surface units of different size. Proper

relationship of cookware to heating element or burner will also improve efficiency.

Cookware not approved for use with ceramic cooktops may break with sudden temperature changes. Use only pans that are appropriate for ceramic cooktops (only certain types of glass, heatproof glass, ceramic, earthenware, or other glazed utensils are suitable).

Always position handles of utensils inward so they do not extend over adjacent work areas, burners, or the edge of the cooktop. This reduces the risk of fires, spills and burns.

Proper Installation and Maintenance

Have the installer show you the location of the circuit breaker or fuse. Mark it for easy reference.

This appliance must be properly installed and grounded by a qualified technician. Connect only to properly grounded outlet. Refer to Installation Instructions for details.

This appliance is intended for normal family household use only. It is not approved for outdoor use. See the Warranty. If you have any questions, contact the manufacturer.

Do not store or use corrosive chemicals, vapors, flammables or nonfood products in or near this appliance. It is specifically designed for use when heating or cooking food. The use of corrosive chemicals in heating or cleaning will damage the appliance and could result in injury.

WARNING

Risk of electric shock

The cable insulation of electrical appliances can melt on hot parts of the appliance. Never let connecting cables of electrical appliances come into contact with hot parts of the appliance.

Make sure reflector pans or drip bowls are in place - Absence of these bowls or pans during cooking may subject wiring or components underneath to damage.

WARNING

Failure to operate knobs properly may result in personal injury and damage to the appliance.

GAGGENAU VR414610 - WARNING - 1

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

Do not operate this appliance if it is not working properly, or if it has been damaged. Contact an authorized servicer.

Do not cook on a broken cooktop. Cleaning solutions and spillovers may create a risk of electric shock.

Do not repair or replace any part of the appliance unless specifically recommended in this manual. Refer all servicing to a factory authorized service center.

To avoid electrical shock hazard, before servicing the appliance, switch power off at the service panel and lock the panel to prevent the power from being switched on accidentally.

State of California Proposition 65 Warnings

WARNING

This product contains one or more chemicals known to the State of California to cause cancer.

WARNING

This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

Causes of Damage

GAGGENAU VR414610 - Causes of Damage - 1

CAUTION

Damage to device through inappropriate accessories

Only use the designated original accessories. Don't use grill trays or aluminum foil. This damages the grill shelf.

GAGGENAU VR414610 - CAUTION - 1

CAUTION

Malfunction

Always set control knobs to the zero position when the appliance is not in operation.

Protecting the environment

Unpack the appliance and dispose of the packaging in line with environmental requirements.

Tips for saving energy

  • Only preheat the grill for as long as is necessary to reach the required temperature.
  • Exploit the opportunity to switch on only the front or the rear grill heating element to prepare small amounts.

Your new appliance

Here you will get to know your new appliance and obtain information about accessories.

Electric grill

GAGGENAU VR414610 - Electric grill - 1

text_image Cast roaster pan Wire grill tray Lava stone trough Grease collecting tray Grill heating element grill heating element Rear grill heating element

Control knob

GAGGENAU VR414610 - Control knob - 1

natural_image Two identical circular industrial control knob designs with dial indicators (no text or symbols)

You use the control knobs to select the front or rear grill heating element and the grill setting between 1 and 12.

Display on the illuminated ring

Display Meaning
Off Appliance OFF
Lit constantly Appliance ON
💡Flashing slowly Appliance ON, heating up
💡Flashing slowly Residual heat display
💡Flashing fast Safety shut-off, power out-age

o Illuminated ring off
- Illuminated ring lit
Illuminated ring flashing

Accessories

As standard, your device comes with the following accessories:

Lava stones

Cast roaster pan, small

Cleaning brush

Special accessories

You can order the following accessories from your specialist dealer:

VA 461 000 Cast roaster pan, small

VA 461 001 Cast roaster pan, large

LV 030 000 Lava stones (replaceable)

VA 440 010 Stainless steel appliance cover

VA 420 000 Connection strip for combination with other Vario appliances in the 400 series for flush installation

VA 420 001 Connection strip for combination with other Vario appliances in the 400 series for flush installation with appliance cover/compensation strip

VA 420 010 Connection strip for combination with other Vario appliances in the 400 series for surface-mounted installation

VA 420 011 Connection strip for combination with other Vario appliances in the 400 series for surface-mounted installation with appliance cover/compensation strip

VA 450 400 Appliance extension 15" (38 cm)

Use the accessories only as indicated. The manufacturer assumes no liability for incorrect usage of the accessories.

Operation

Before first use

Bear in mind the following instructions before grilling for the first time:

1 Thoroughly clean the appliance and accessories.

2 Remove lava stones from the plastic film and place them in the lava stone trough.

3 Fold both grill heating elements down. The grill heating elements must lie flat.

4 Put on the wire racks and heat up the grill to level 12 for a few minutes. This eliminates potential contaminants and smells of newness.

Turning on

Note: The two grill heating elements can be regulated separately. This allows you to grill food with different temperature requirements at the same time.

1 Press in the control knob and turn it to the required grill setting. If you do not want to fry on the entire grilling zone, turn on the front or the rear grill heating element only.

GAGGENAU VR414610 - Turning on - 1

text_image Diagram showing two identical circular gauges with numbered dial indicators and directional arrows indicating rotation or movement.

2 The illuminated rings behind the control knobs flash fast as long as the appliance warms up. The illuminated rings light up constantly once the set grill setting has been reached. For grill setting 12, the preheating phase takes about 15 minutes.

3 Do not put food on it until preheating is complete.

Turning off

Turn the control knobs to the 0 position.

GAGGENAU VR414610 - Turning off - 1

WARNING

Risk of burns

Heat builds up when the appliance cover is closed. Let appliance cool down prior to closing the cover. Never switch on the appliance with the cover closed. Do not use the appliance cover to keep food warm or as a surface for placing objects on it.

Residual heat display

The illuminated rings behind the control knobs flash after turning off as long as the appliance is too hot to safely touch it.

Overheating protection

In the event of overheating, the appliance automatically turns off the grill heating elements in order to protect the countertop and cabinets. After the appliance has sufficiently cooled down, turn it back on.

Settings table

Always preheat the grill until the heating-up signal goes off.

Working with the cast roaster pan

The cast roaster pan is especially suitable for preparing chopped or liquid foods, vegetables, egg dishes and desserts.

The cast roaster pan is placed on the rear grill heating element after removing the wire rack. You can prepare other grilled food on the front wire rack at the same time.

You can obtain further case roaster pans from your specialist dealer as special accessories (large or small).

Note: Leave the lava stone trough with the lava stones in the grill while working with the cast roaster pan.

How to grill with the cast roaster pan

1 Remove the rear wire rack.
2 Carefully place the cast roaster pan on the rear grill heating element.
3 Turn the control knob for the rear grill heating element to level 12. Pre-heat the grill until the heating-up signal goes off.
4 Lightly coat the cast roaster pan with oil and place the food on it that you wish to grill.

The values in the settings table should only be regarded as guidelines, since more or less heat may be required depending on the type and condition of the food.

Food Grill setting Grilling time Notes

Meat and poultry
Beefsteak, medium, 2 - 3 cm(0.8 - 1 in)12 4 - 6 min. per side The steak is medium when meat juice appears on the surface.
Lamb chop, 2 cm ( 34 in) 10 - 11 6 min. per side
Shish kebabs, 100 g (4 oz)each8 - 9 12 - 15 min. Turn several times
Lamb chop, pink, 2 cm ( 34 in) 10 - 11 6 min. per side
Pork neck steak, 2 cm10 - 11 6 - 8 min. per side
Bratwurst, 50 - 100 g (2 - 4 oz)9 - 1010 - 15 min.Turn several times
Hamburger, 1 cm (1/2 in)9 - 1012 - 15 min.
Turkey steaks (2 cm; 34 in)9 - 1012 - 15 min.
Chicken wings 100 g (4 oz)915 - 20 min. Turn several times

Fish and seafood

King prawns9 - 106 - 8 min.Use prawns with shells, raw or pre-cooked.
FoodGrill settingGrilling timeNotes
Lobster, pre-cooked 10 - 11 7 - 15 min.
Salmon steak (3 cm; 3⁄4 in) 7 - 8 10 - 15 min.
Tuna steak (3 cm; 3⁄4 in) 8 - 9 7 - 15 min.
Fish fillet, 2 cm (0.8 in)7 - 86 - 8 min.e.g. halibut, tilapia (St. Peter's fish), perch, monkfish, cod
Trout, whole, 200 g (0.4 lb)9 - 1012 - 15 min.Coat trout with oil so that the skin doesn't stick to the grill shelf.
Side dishes
Vegetables8 - 910 - 12 min.e.g. zucchini and eggplant in slices, bell pepper in quarters
Mushroom heads9 - 106 - 8 min.
Fruit6 - 75 - 10 min. per sidee.g. peach or pear halves, pineapple slices
Fry with the cast roaster pan
Pancakes, 180 g (0.4 lb)7 - 8 1 - 2 min. per side
Sautéed mushrooms, 250 g (0.6 lb)11 - 12 5 - 7 min.
Scrambled egg, 300 g (0.7 lb)8 - 95 - 6 min.
Fried potatoes, 500 g (1 lb)11 - 12 10 - 12 min.
Ground meat, 400 g (1 lb)11 - 12 5 - 6 min.
Pan-fried vegetables, 400 g (1 lb)9 - 106 - 8 min.Coarsely diced, e.g. bell pepper, onions, carrots, zucchini

Tips and tricks

● Always preheat the grill. The intense heat helps a crust to form quickly, preventing meat juice from escaping.
- Prior to grilling, you can coat the food with heat-resistant oil (e.g. peanut oil) or marinade it. This improves the taste. Make sure not to use too much oil/marinade, as otherwise it may catch fire and generate thick smoke.
- Don't salt meat prior to grilling. Otherwise soluble nutrients and meat juice may be lost.
- Lay the food on the grill. Don't use aluminum foil or grill trays.
- Only turn the meat once it can be easily removed from the grill. If the meat sticks to the grill, this destroys fibers and causes meat juice to escape.
- Don't pierce the meat while grilling, as otherwise meat juice can come out.
● Cured meat such as ham or smoked pork chops is not suitable for grilling. Unhealthy chemical compounds may form.
- Make several cuts along the bone and in the fat layer of cutlets so that they don't curve while grilling.

  • Remove layers of fat after rather than prior to grilling, because otherwise the meat loses juice and flavor.
  • For especially crispy and brown poultry, coat it with butter, salt water or orange juice when you're almost done grilling.
    ● After grilling, fruit can be seasoned to taste with honey, maple syrup or lemon juice.
  • Vegetables with longer cooking times (e.g. corn on the cob) can be precooked prior to grilling.
  • Grill fish fillets on the skin side first. Coat skin with oil so that it doesn't stick to the wire rack.
  • Especially fish with firm meat (such as salmon, tuna or monkfish) is suitable for grilling on the rack.
  • Serve grilled food hot Grilled food will go tough if you keep it warm.
  • The grilling surface is hotter in the center than in the edge zone. You can optimally spread the food around the grilling surface, especially when grilling meals with different cooking times and required temperatures at the same time. To do this, you can of course also use the two grilling zones are different levels of intensity. Rule of thumb: the thinner the food you are grilling, the higher the temperature and the shorter the cooking time.

Care and cleaning

In this chapter you will find tips and information on optimal care and cleaning of your appliance.

GAGGENAU VR414610 - Care and cleaning - 1

WARNING

Risk of electrical shock

Moisture entering the appliance can cause an electrical shock. Don't use a high-pressure cleaner or steam cleaner.

GAGGENAU VR414610 - WARNING - 1

WARNING

Risk of burns

The accessible parts get hot during operation.

Never touch hot parts. Keep children away.

Cleaning the appliance

Clean the appliance after each use, once it has cooled down. By doing so, you avoid baking in of residues. Residue is difficult to eliminate once it has burned in on several occasions.

Do not crape off burned-in residues, but soak them in water with detergent instead.

Detach the wire rack and swivel up the heating elements. Take out the lava stone trough with the lava stones.

Appliance part/ surfaceRecommended cleaning
Wire rack and cast roaster panEliminate coarse residue with a cleaning brush. Soak them in the sink. Clean with the cleaning brush and detergent and dry thoroughly.Brush stubborn grime with our grill cleaner gel (order number 463582) and leave on for at least 2 hours, or overnight for heavy grime. Then rinse thoroughly and dry. Observe the information on the cleaner's packaging.Do not wash them in a dishwasher!
Stainless steel cooktopApply detergent with a soft, damp cloth and dry with a soft cloth. Let stubborn grime soak.For heavy grime, use our stainless steel cleaner (order number 311413) or the grill cleaner gel (order number 463582).
Appliance part/ surfaceRecommended cleaning
Lava stone troughTake out the lava stones. Clean the lava stone trough in in the sink with water and dishwashing liquid; dry off with a soft cloth. Let stubborn grime soak or remove it with our grill cleaner gel (order number 463582).
Lava stones The lava stones must be replaced when they are black. This means that they are saturated with fat and may smoke heavily during operation or the fat may catch flame.You can obtain suitable lava stones from your specialist dealer (order number LV 030 000).
Grease collecting insertClean in a dishwasher.
Control knobs Clean with a soft, moist cloth and a lit-tle dishwashing liquid; the cloth must not be too wet.

Do not use these cleaning agents

  • Caustic or corrosive cleaners
    ● Acidic cleaners (e.g. vinegar, citric acid, etc.)
  • Cleaners containing chlorine or large proportions of alcohol
    Baking oven spray
  • Hard, scratchy dish-washing sponges, brushes or scourers
  • Thoroughly wash out new sponge cloths before using them.

Troubleshooting

You can often easily eliminate problems that may occur on your own. Before calling customer service, take into account the following information.

WARNING

Risk of electric shock

Incorrect repairs are dangerous. Repairs may only be carried out by one of our trained after-sales engineers. If the appliance is faulty, unplug the mains plug or switch off the fuse in the fuse box. Contact the after-sales service.

Malfunction Possible cause Solution

Appliance does not heat up. Illuminated rings light up.Overheating protection: grill has been operated at the level 12 for a very long time.The appliance turns itself on again automatically after it has cooled down enough.
Appliance does not heat up. Illuminated rings flash fast.Safety shut-off: appliance has not been operated in the past four hours.Turn the control knob to 0 and then switch on again, if necessary.
Power outage: after a power outage, the appliance stays switched off for safety reasons.Turn the control knob to 0 and then switch on again, if necessary.
Appliance does not heat up. Illuminated rings do not light up.Installation error Check correct fitting of the connecting cable to the control panel. The plug must engage.
The corners of the appliance curve upwards slightly during operation.The heat causes the cooktop's metal to expand.This is normal. No curving is visible after cooling down.

Customer service

If your appliance needs repairs, our customer service is there for you. We work hard to help solve problems quickly and without unnecessary service calls, getting your appliance back up and running correctly in the least amount of time possible.

When you call, please indicate the product number (E-Nr.) and serial number (FD-Nr.) so that we can support you in a qualified manner. You will find the type plate with these numbers on the bottom of the appliance. To avoid having to search for a long time when you need it, you can enter your appliance data and the customer support telephone number here.

E-Nr. FD-Nr.

Customer Service

Please read the use and care instructions provided with your appliance. Failure to do so may result in an error in using the appliance. This could result in a service call that instead of fixing a mechanical issue is only needed for customer education. Such calls are not covered by the appliance warranty.

Please find the contact data of all countries in the enclosed customer service list.

To book an engineer visit and product advice

USA 877 442 4436

toll-free

CANADA 800 828 9165

You can rely on the manufacturer's expertise. Rest assured that the repair will be handled by trained service technicians who have the original replacement parts for your appliance.

Table des Matières

natural_image Two identical circular industrial gauges with dial indicators and control buttons, no text or symbols present.
text_image Diagram showing two identical circular gauges with numbered dial indicators and directional arrows, likely illustrating a measurement or control system.
natural_image Two identical circular industrial gauges with dial indicators and control buttons, no text or symbols present.
text_image Diagram showing two circular gauges with labeled directional arrows and measurement scales, likely illustrating a physical or engineering concept.

1901 Main Street, Suite 600

Irvine, CA 92614

+1 877 4GAGGENAU

USA

www.gaggenau-usa.com

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Product information

Brand : GAGGENAU

Model : VR414610

Category : Grill plate