USER MANUAL RF18A5101SR SAMSUNG
Free Standing Appliance
What you need to know about the safety instructions 4
Important safety symbols and precautions: 5
State of California Proposition 65 Warning 5
Important safety precautions 5
Severe warning signs for transportation and site 7
Critical installation warnings 7
Installation cautions 9
Critical usage warnings 9
Usage cautions 12
Cleaning cautions 13
Critical disposal warnings 14
Installation 15
Refrigerator at a glance 15
Step-by-step installation 17
Operations 32
Main panel 32
Setting the desired temperature or function 34
Changing the temperature scale 35
Turning on or off the ice maker 35
Turning on or off the Peak Demand function 36
Activating or deactivating the Sabbath mode (applicable models only) 36
Activating or deactivating the Cooling Off mode 36
SmartThings 37
SMART GRID Function (Demand Response) (applicable models only) 40
Special features 43
Maintenance 44
Handling and care 44
Cleaning 48
Replacement 49
Troubleshooting 50
General 50
Do you hear abnormal sounds from the refrigerator? 54
SmartThings 56
Smart Grid (applicable models only) 57
LIMITED WARRANTY (U.S.A.) 58
SAMSUNG REFRIGERATOR 58
If your refrigerator needs service 61
Limited Warranty for Original Purchaser 61
Obligation to the Original Owner 61
Exclusions of the Warranty 62
NOTICE TO QUEBEC CONSUMERS - Warranty of Availability of Replacement Parts, Repair Services, and Maintenance and Repair Information 62
DISCLAIMER OF LIABILITY 63
Regulatory Notice 65
FCC Notice 65
IC Notice 66
Open Source Announcement 67
Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently.
What you need to know about the safety instructions
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
- Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual.
If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.
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Refrigerant squirting out of the pipes could ignite or cause an eye injury. When refrigerant leaks from the pipe, avoid any naked flames and move anything flammable away from the product and ventilate the room immediately.
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Failing to do so may result in fire or explosion.
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Improper use of the grounding plug can result in a risk of electric shock. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance.
The marked rating of the extension cord should be AC 115-120 V, 10 A, or more. If a grounding adapter is used, make sure the receptacle box is fully grounded.
Important safetysymbolsandprecautions:
Please follow all safety instructions in this manual. This manual uses the following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal injury and/or property damage.
DTE
Useful information that helps users understand or benefit from the refrigerator.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
StateofCaliforniaProposition65Warning
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
Important safetyprecautions


WARNING; Risk of fire / flammable materials
WARNING
- R-600a is used as a refrigerant. This product contains flammable gas (Refrigerant R-600a), contact your local authority in regard to safe disposal of this product.
- In order to avoid the creation of a flammable gas-air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used. The room must be 35.3ft^3 in size for every 8 g of R-600a refrigerant inside the appliance.
- The installation location should not be exposed to direct sunlight and not placed near any electric appliance or heat source, e.g. stove, oven or hob, radiator, etc.
- If you use two products side by side, for safety reason, be sure to use certified products in explosive gas atmospheres.
- Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
- The socket must be easily accessible so that the appliance can be quickly disconnected from the supply in an emergency. It must be outside the area of the rear of the appliance.
- Do not store explosive substances such as aerosol cans with a flammable propellant in thisappliance.
- New hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
- When positioning the appliance, ensure the supply cord is not trapped or damaged.
- Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
WARNING
- Fillwithpotablewateronly.
- Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
- Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
- Do not damage the refrigerant circuit.
- Do not use electrical appliances inside the food storage compartments of The appliance, unless they are of the type recommended by the manufacturer.
- Connect to potable water supply only.
WARNING
- Risk of child entrapment. Before you throw away your old refrigerator or freezer:
Takeoffthedoors.
- Leave the shelves in place so that children may not easily climb inside.
as
- staff kitchen areas in shops, offices and other working environments;
- farm houses and by clients in hotels, motels and other residential type environments;
- bedandbreakfasttypeenvironments;
- cateringandsimilarnon-retailapplications.
Severewarningsignsfortransportationandsite
WARNING
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When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
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Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes.
- This appliance contains a small amount of isobutane refrigerant (R-600a), a natural gas with high environmental compatibility that is, however, also flammable.
Criticalinstallation warnings
WARNING
-
Do not install the refrigerator in a damp location or place where it may come in contact with water.
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Deteriorated insulation on electrical parts may cause an electric shock or fire.
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Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.
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Do not plug several appliances and the refrigerator into the same multiple power strip. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerator's rating plate.
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This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a fire hazard.
If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock or fire.
- Do not use a power cord that has cracks or abrasion damage along its length or at eitherend.
- Do not bend the power cord excessively or place heavy objects on it.
- Do not pull or excessively bend the power cord.
- Do not twist or tie the power cord.
- Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.
- When moving the refrigerator, be careful not to roll over or damage the power cord.
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This may result in an electric shock or fire.
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Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
- Damage to the cord may cause a short-circuit, fire, and/or electric shock.
- Do not install this appliance near a heater or flammable material.
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Do not install this appliance in a location where gas may leak.
-
This may result in an electric shock or fire.
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This refrigerator must be properly located and installed in accordance with the instructions in this manual before you use it.
- Connect the power plug in the proper position with the cord hanging down.
If you connect the power plug upside down, the wire can get cut off and cause a fire or electric shock.
Make sure that the power plug is not crushed or damaged by the back of the refrigerator.
- Keep the packing materials out of reach of children.
There is a risk of death from suffocation if a child puts the packing materials on his or her head.
The appliance must be positioned so that the plug is accessible after installation.
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Failing to do so may result in an electric shock or fire due to electric leakage.
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Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or to water (rain drops).
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Deteriorated insulation on electrical parts may cause an electric shock or fire.
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If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact a Samsung Electronics service center.
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Otherwise there is a risk of fire.
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Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
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This may result in an electric shock, fire, problems with the product, or injury.
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You need to remove all the protective plastic film before you initially plug the product in.
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Children should be supervised to ensure that they do not play with the snap rings used for door adjustment or the water tube clips.
There is risk of death by suffocation if a child swallows a snap ring or water tube clip. Keep the snap rings and water tube clips out of children's reach.
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Therefrigeratormustbesafelygrounded.
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Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance. Power leakages can cause severe electricshock.
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Never use gas pipes, telephone lines, or other potential lightning attractors as an electrical ground.
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You must ground the refrigerator to prevent any power leakages or electric shocks caused by current leakage from the refrigerator.
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Current leakage may result in an electric shock, fire, explosion, or problems with the product.
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Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord, or loose wall socket.
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This may result in an electric shock or fire.
Only a qualified technician or service company should be allowed to change the fuse in therefrigerator.
- Failing to do so may result in an electric shock or personal injury.
Installationcautions
CAUTION
- Allow sufficient space around the refrigerator and install it on a flat surface.
- Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions.
After you have installed the refrigerator and turned it on, allow the appliance to stand for 2 hours before loading it with food.
It is strongly recommended you have a qualified technician or service company install therefrigerator.
- Failing to do so may result in an electric shock, fire, explosion, problems with the product, or injury.
Overloading one door may make the refrigerator fall, causing physical injury.
Criticalusagewarnings
WARNING
- Do not insert the power plug into a wall socket with wet hands.
- This may result in an electric shock.
- Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and cause personal injury and/or material damage.
- Do not insert hands, feet, or metal objects (such as chopsticks, etc.) into the bottom or the back of the refrigerator.
- This may result in an electric shock or injury.
Any sharp edges may cause a personal injury.
- Do not touch the inside walls of the freezer or products stored in the freezer with wet hands.
- Thismaycausefrostbite.
- Do not put a container filled with water on the refrigerator.
- If spilled, there is a risk of fire or electric shock.
- Do not keep volatile or flammable objects or substances (benzene, thinner, propane gas, alcohol, ether, LP gas, and other such products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in fire or explosion.
Children should be supervised to ensure that they do not play with the appliance.
- Keep fingers out of "pinch point" areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.
Do not let children hang on the door or door bins. A serious injury may occur.
- Do not let children go inside the refrigerator. They could become trapped.
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Do not insert your hands into the area under the appliance.
Any sharp edges may cause personal injury.
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Do not store pharmaceutical products, scientific materials, or temperature sensitive products in the refrigerator.
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Products that require strict temperature controls must not be stored in the refrigerator.
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Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer.
If you smell smoke, pull out the power plug immediately, and then contact a Samsung Electronics service center.
If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact your Samsung Electronics service center.
- Otherwise there is a risk of fire.
Do not let children step on a drawer.
The drawer may break and cause them to slip.
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Do not leave the doors of the refrigerator open while the refrigerator is unattended and do not let children enter the refrigerator.
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Do not allow babies or children to go into a drawer.
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It can cause death from suffocation by entrapment or personal injury.
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Donotoverfilltherefrigeratorwithfood.
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When you open the door, an item may fall out and cause personal injury or material damage.
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Do not spray volatile material such as insecticide onto the surface of the appliance.
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As well as being harmful to humans, it may also result in an electric shock, fire, or problems with the product.
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Never put fingers or any objects into the water dispenser outlet, ice chute, or ice maker bucket.
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It may cause a personal injury or material damage.
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Do not use or place any substances sensitive to temperature such as flammable sprays, flammable objects, dry ice, medicine, or chemicals near or inside the refrigerator.
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Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted candle in the refrigerator to remove bad odors.
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This may result in an electric shock or fire.
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Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water).
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Do not fill the tank with tea, juice, or a sports drink. They can damage the refrigerator.
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Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in an electric shock, fire, problems with the product, or injury. Do not put a container filled with water on the appliance.
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If spilled, there is a risk of fire or electric shock.
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Never stare directly at the UV LED lamp for long periods of time.
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This may result in eye strain due to the ultraviolet rays.
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Do not put a fridge shelf into the refrigerator upside down. The shelf stopper will not work.
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The glass shelf could fall and cause personal injury.
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Keep fingers out of "pinch point" areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.
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If a gas leak is detected, avoid any naked flames or potential sources of ignition, and air the room in which the appliance is standing for several minutes.
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Do not touch the appliance or power cord.
- Do not use a ventilating fan.
A spark may result in an explosion or fire.
Use only the LED Lamps provided by the manufacturer or its service agents.
Bottles should be stored tightly together so that they do not fall over or out.
This product is intended only for the storage of food in a domestic environment.
- Never put fingers or any objects into the water dispenser outlet, ice chute, or ice maker bucket.
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This can cause a personal injury or material damage.
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Do not attempt to repair, disassemble, or modify the refrigerator yourself.
- Unauthorized modifications can cause safety problems. To reverse an unauthorized modification, we will charge the full cost of parts and labor.
Do not use any fuse (such as cooper, steel wire, etc.) other than a standard fuse.
If your refrigerator needs to be repaired or reinstalled, contact your nearest Samsung servicecenter.
- Failing to do so may result in an electric shock, fire, problems with the product, or injury.
- If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center.
- If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center.
- Failing to do so may result in an electric or fire hazards.
Pull the power plug out of the socket before changing the interior lamps of the refrigerator.
- Otherwise, there is a risk of electric shock.
If you experience difficulty changing a non-LED light, contact a Samsung service center.
If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself.
- ContactaSamsungservicecenter.
Plug the power plug into the wall socket firmly.
- Do not use a damaged power plug, damaged power cord, or loose wall socket.
- Thismayresultinanelectricshockorfire.
Usagecautions
CAUTION
- Do not re-freeze frozen foods that have thawed completely.
-
Use only the ice maker provided with the refrigerator.
To get the best performance from the product:
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Do not place food too close to the vents at the rear of the refrigerator as this can obstruct free air circulation in the refrigerator compartment.
- Wrap food up properly or place it in airtight containers before putting it into the refrigerator.
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Please observe maximum storage times and expiration dates of frozen goods.
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Do not put glass containers or bottles or carbonated beverages into the freezer.
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The container may freeze and break, and this may result in injury.
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ServiceWarranty and Modification.
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Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications.
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Do not block the air vents inside the refrigerator.
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If the air vents are blocked, especially with a plastic bag, the refrigerator can be over cooled. If a cooling period lasts too long, the water filter may break and cause water leakage.
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If the refrigerator is disconnected from the power supply, you should wait for at least five minutes before plugging it back in.
If large amounts of water enter the refrigerator, pull out the power plug and contact a Samsung service center.
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Do not strike or apply excessive force to any glass surface.
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Broken glass may result in a personal injury and/or property damage.
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Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water).
-
Do not fill the tank with tea, juice, or a sports drink. They can damage the refrigerator.
If the refrigerator is flooded, shut off the power to the refrigerator and contact your nearest Samsung service center.
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There is a risk of electric shock or fire.
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Do not keep vegetable oil in your refrigerator's door bins. The oil can solidify, making it foul-tasting and difficult to use. In addition, the open container can leak and the leaked oil can cause the door bin to crack. After opening an oil container, it is best to keep the container in a cool and shaded place such as a cupboard or pantry.
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Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.
Cleaningcautions
CAUTION
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Do not spray water directly on the inside or outside of the refrigerator.
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There is a risk of fire or electric shock.
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Do not use a hair dryer to dry the inside of the refrigerator.
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Do not place a lighted candle in the refrigerator to remove bad odors.
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This may result in an electric shock or fire.
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Do not spray cleaning products directly on the display.
Printed letters on the display may come off.
If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest Samsung service center.
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Failing to do so may result in an electric shock or fire.
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Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades. Do not use a wet or damp cloth when cleaning the plug.
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Otherwise, there is a risk of fire or electric shock.
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Do not clean the appliance by spraying water directly onto it.
Do not use benzene, thinner, or Clorox (bleach) to clean the refrigerator.
They may damage the surface of the appliance and may cause a fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
- Failing to do so may result in an electric shock or fire.
Use a clean sponge or soft cloth and a mild detergent in warm water to clean the refrigerator.
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Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, door and interior liners, and gaskets.
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These can scratch or damage the material.
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Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impacts such as bumpingordropping.
Criticaldisposal warnings
WARNING
Children trapped inside a refrigerator can hurt themselves or suffocate to death.
- Please dispose of the packaging material from this product in an environmentally friendly manner.
- Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.
- This product contains R-600a, a flammable gas, which is used as the refrigerant. Contact your local authorities regarding safe disposal of this product.
- When disposing of this refrigerator, remove the door/door seals and door latch so that small children or animals cannot become trapped inside. Children should be supervised to ensure that they do not play with the appliance.
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If trapped inside, the child could be injured or suffocate to death.
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Cyclopentane is used in the insulation. The gases in the insulation material require a special disposal procedure. Please contact your local authorities in regard to the environmentally safe disposal of this product.
- Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.
If a child places a bag over his or her head, the child could suffocate.
Installation
Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it.
WARNING
- Use the refrigerator only for its intended purpose as described in this manual.
Any servicing must be performed by a qualified technician.
- Dispose of the product packaging material in compliance with the local regulations.
- To prevent electric shock, unplug the power plug before servicing or replacing parts.
Refrigeratorataglance
The actual refrigerator and provided parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country.

Installation
01 Mainpanel02 Freezer
03 Doorbins04 IceMaker
05 Icebucket06 Fridgetdrawers
DTE
- For energy efficiency, keep all shelves, drawers, and baskets in their original positions.
- When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door.
- If the vertical hinged section is reversed, put it back into the correct position, and then close the door.
Moisture may form at times on the vertical hinged section.
If you close a door forcefully, the other door may open.
If the internal or external LED lamp is out of order, contact a local Samsung service center.
- If the door is left open for too long, the top internal LED will blink. This is normal.
Doorbins
Your refrigerator ships with door bins of different types and sizes. If the door bins for your refrigerator were packaged separately, use the figure below to help you position the bins properly.

Step-by-stepinstallation
STEP 1 Selectasite
Selectasitethat:
- Has a solid, level surface without carpeting or flooring that may obstruct ventilation
- Isawayfromdirectsunlight
- Has adequate room for opening and closing the door
Is away from any heat sources
- Provides room for maintenance and servicing
- Has a temperature range between 50^ F (10 °C) and 109 °F (43 °C)
CAUTION
If your refrigerator is equipped with an ice maker, provide extra space at the rear of the refrigerator for the water line connection.
- When you install the refrigerator next to a fixed wall, you must provide a minimum clearance of 3^3/4 (95 mm) from the wall to allow the door to swing open.
DTE
To facilitate moving your refrigerator to its final location, be sure to measure the width and height of doorways, thresholds, ceilings, stairways, and anything else that needs to be taken into consideration to ensure you can move your refrigerator safely. The following diagram illustrates the exact height and depth (factory specifications) of your refrigerator.
Clearance
See the following figures and tables for space requirements for installation.

| Model | RF18** | RF20** |
| Depth“A” | 28 1/8"
(715mm) | 30 1/8"
(765mm) |
| Width“B” | 32 1/8"
(817mm) | 32 1/8"
(817mm) |
| Height“C” | 68 7/8"
(1749mm) | 68 7/8"
(1749mm) |
| Overall
Height “D” | 70"
(1776mm) | 70"
(1776mm) |

| Model | RF18** | RF20** |
| 01 | 2" (50 mm) | 2" (50 mm) |
| 025 | 1/4"(135°)5 | 1/4"(135°) |
| 03 | 54 7/8"(1393mm) | 54 7/8"(1393mm) |
| 04 | 11 1/2"(291mm) | 11 1/2"(291mm) |
| 05 | 24 1/2"(625mm) | 26 1/2"(675mm) |
| 06 | 1 1/4"(31.5mm) | 1 1/4"(31.5mm) |
| 07 | 41 1/2"(1056mm) | 43 1/2"(1101mm) |
| 08 | 42 1/2"(1082mm) | 44 1/2"(1132mm) |
NOTE
The measurements in the table above may differ slightly from the actual measurements, depending on the measuring and rounding method.
STEP 2 Flooring
If the refrigerator cannot pass through the entrance due to its size, see STEP 3 Door removal for entrance.

DTE
To prevent floor damage, make sure the front leveling legs are in the upright position.
- The surface you install the refrigerator on must support a fully loaded refrigerator.
- To protect the floor, put a large piece of cardboard along the path to the refrigerator's final installation location.
Once the refrigerator is in its final position, do not move it unless necessary to protect the floor. If you have to move the refrigerator, place thick paper or cloth such as old carpets along the pathof movement.
STEP 3 Doorremovalforentrance
If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 26 to continue the installation procedure.
WARNING
Unplug the power cord of the refrigerator before removing the doors.



PhillipsscrewdriverFlat-headscrewdriverSocketwrench

PliersAllenwrench

1/4" (5 mm)
Detachthefridgesdoors

- Use a Phillips screwdriver to remove the screws fastening the top cover (A).

- Disconnect the wires on the top of the refrigerator.

- Useasocketwrench( 38'' / 10mm ) to remove the screws fastening the top hinge (B).

- Use a Phillips screwdriver to remove the screw fastening the ground wire (C).
Installation


- Remove the top hinge from the door.

Remove the top hinge carefully. The wires from the door are arranged through the hingeshaft.
-
Gently pull up the fridge door to remove. Do not apply excessive force to the door. The door may fall, causing physical injury.
-
Laythedoordownnonaflatsurface.
Toreattachthefridgedoors
After moving the refrigerator to its final location, reattach the doors by following the removal instructions in the reversed order.
Detachthefreezerdrawer

- Fully open the freezer drawer, and then lift the drawer basket (A) to remove.

- Useasocketwrench (3 / 8^ / 10mm) to remove the 4 screws fastening the door.

- Lift the freezer door from the rails to remove.

Toreattachthefreezer drawer


CAUTION
- Be careful not to scratch or dent the rail assembly.
Make sure you mount the freezer baskets in the correct position. Otherwise, the door will not open or close properly, which causes frost to buildup.
-
Do not store too much food in the freezer drawer. This prevents the freezer drawer from closing properly, resulting infrostbuildup.
-
Fully pullout the freezer drawerrails.
-
Attach the freezer door to the slots (A) at the side of the rails.

- Useasocketwrench( 38'' / 10mm ) to fasten the door to the rail with 4 screws.

- Insert the freezer basket back into its position.
STEP 4 Levelingtherefrigerator
CAUTION
- When installed, the refrigerator must be leveled on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury.
- Leveling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.
- For safety reasons, adjust the front a little higher than the rear.
Level the refrigerator using the special screws (levelers) on the front legs. Use a flat-head screwdriver to turn the levelers.

-
To adjust the height of the left side: Insert a flat-head screwdriver into the leveler of the left side front leg. Turn the leveler clockwise to raise the left side or turn it counterclockwise to lower.
-
To adjust the height of the right side: Insert a flat-head screwdriver into the leveler of the right side front leg. Turn the leveler clockwise to raise the right side or turn it counterclockwise to lower
STEP 5 Alignthefridgesdoors

Before aligning the fridge doors, make sure the refrigerator is level. Refer to the "STEP 4 Leveling the refrigerator" section for detailed instruction.
- You can use the adjustment parts (*) at the bottom of both fridge doors to raise or lower the door.

- Fully open the freezer drawer (A), and then find the middle hinge (B).
- Insert the Allen wrench (C) into the shaft (D) of themiddlehinge.

- Turn the Allen wrench (C) clockwise or counterclockwise to raise or lower the door.
- Use the Pliers (D) to insert the provided snap ring (E) in the gap between the hinge-grommet(F) and the middlehinge (G). The number of snap rings depends on the gap.

DTE
Two 0.04" snap rings are provided with the product.
STEP 6 Connect the water dispenser line (applicable models only)
A water dispenser with a filter is one of the helpful features on your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that.
The water line also connects to the ice maker. For the ice maker to operate properly, water pressure of 30 to 120 psi (206 to 827kPa psi is required.
If the refrigerator is installed in an area with low water pressure (below 30 psi / 206 kPa), you can install a booster pump to compensate for the low pressure.
After you have connected the water line, make sure the water storage tank inside the refrigerator is properly filled. To do this, press the water dispenser lever until water runs from the water outlet.
NOTE
- Water line installation kits are available at extra cost from your retailer. We recommend using a water line installation kit that contains copper tubing and a 1/4'' (6 mm) compressionnut.


- Shutoffthemainwatersource.
- Insert the pipe clamp (B) and the shutoff valve (C) into the cold water line (A).
- Connect the water line installation kit (A) to the shutoff valve (B).
Connect the water supply line to the refrigerator
There are several items you must purchase to complete this connection. You may find these items sold as a kit at your local hardware store.
| CopperTubing | ·1/4" copper tubing
·1/4" compression nut (1 pc)
·Ferrule(2pc) |
| PlasticTubing | ·1/4" plastic tubing → Molded end (Bulb)
·1/4" compression nut (1 pc) |


A. Refrigerator
B. Householdwatersupplyline
C. Water Line: must be kept straight.
01 CompressionNut( 14 )(Assembled)
02 Ferrule(Notsupplied)
03 Coppertubing(Notsupplied)
04 PlasticTubing(Assembled)
05 CompressionFitting(Assembled)
06 Moldedend(Bulb)
07 Compressionnut( 1 / 4^ ) (Not supplied)
08 PlasticTubing(Notsupplied)
DTE
If you have to relocate the refrigerator after connecting the water line (C), make sure the joined section of the water line is straight.

CAUTION
Do not mount the water filter on any part of the refrigerator. This may damage the refrigerator.
-
Connect the household water line to the assembled compression fitting.
-
If you are using copper tubing, slip the compression nut (07) (not supplied) and ferrule (not supplied) on the copper tubing (not supplied) as shown.
If you are using plastic tubing (08), insert the molded end (Bulb) of the plastic tubing (08) into the compression fitting.
CAUTION
If you use plastic tubing (08), do not use it without the molded end (Bulb).
-
Leaving the water line disconnected may cause the water valve to produce a buzzing sound over time. If this is the case, make sure that the ice making function is turned "OFF" and do not attempt to use the water dispenser.
-
Tighten the compression nut (07) onto the compression fitting. Do not over-tighten the compression nut (07).
-
Turn the water on and check for any leakage. If you find water drops or leakage in the connection areas, turn off the main water supply. Check the connections and, if necessary,tighten.
-
Flush 1 gallon of water through the filter before drinking or using the water from the refrigerator. (Flush approximately 6 minutes.) To flush, press a large glass or cup against the water dispenser lever. Fill the glass, empty it, and then repeat.
-
After you turn on the refrigerator, let the ice maker make ice for 1 to 2 days. Over that period of time, throw out the first 1 or 2 buckets of ice the ice maker makes to ensure all impurities have been removed from the water line.
DTE
Only connect the water line to a potable water source.
If you have to repair or disassemble the water line, cut off/4 of the plastic tubing to make sure you get a snug, leak-free connection.
- You can test the water line quickly using a paper cup. Under normal conditions, the water dispenser can fill a 5^3 / 4 oz. (170 cc) cup in about 10 seconds.
STEP 7 Initialsettings
By completing the following steps, the refrigerator should be fully functioning.
- Plug the power cord into the wall socket to turn the refrigerator on.
- Open the door, and check if the interior light lights up.
- Set the temperature to the coldest setting, and wait for about an hour. Then, the freezer will be slightly chilled, and the motor should be running smoothly.
- Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready for use.
STEP 8 Finalcheck
When installation is complete, confirm that:
- The refrigerator is plugged into an electrical outlet and grounded properly.
- The refrigerator is installed on a flat, level surface with a reasonable clearance from walls and cabinets.
The refrigerator is level and is sitting firmly on the floor.
The door opens and closes freely, and the interior light turns on automatically when you openthedoor.
Mainpanel
The actual appearance of your main panel may differ from the figure and the main panel design is subject to change without notice.

| 01 Fridgeindicator | • Displays the current or desired temperature of the fridge.
• indicates that the Power Cool function is on. |
| 02 Freezerindicator | • Displays the current or desired temperature of the freezer.
• indicates that the Power Freeze function is on. |
| 03 Network connection indicator | • This icon indicates that the refrigerator is connected to a network.
• You can control and monitor your refrigerator on the SmartThings app. For more information, see the SmartThingssection. |
| 04 Dooropen indicator | • This indicator blinks with an alarm if the door is left open for more than 2 minutes. |
| 05 IceMakerindicator | • Displays the status of the ice maker.
• To enable ice making, you must turn on the ice maker. |
| 06 PeakDemand indicator* | • Displays the status of the Peak Demand function.
• For more information on the Peak Demand function, see the SMART GRID Function (Demand Response) (applicable models only)section. |
| 07 Buttons | • When the display is off, tap any button to wake up the display.
• Tap to select the desired item on the main panel and to confirm any setting changes.
• Tap on to change the settings of the selected item on themainpanel. |

- The control panel is designed to stay off when the refrigerator is not in use. It only becomes active and lights up when you open the door or tap the buttons.
- If the door is left open for 5 minutes, the internal light will blink for 5 minutes and turn off to alert deaf and hard of hearing users that a door is open. Note that this function is normal.
Setting the desired temperature or function
Select the fridge or freezer and set the desired temperature or function of your choice.
- Tap any button (<, , or>) to wake up the display.
- This step may not apply to some models.
- Tap O until the fridge or freezer indicator blinks.
- Theselectedcompartment'sindicatorblinks.
- Tap < or > to select the desired temperature or function.
Refer to the table for available selection for each compartment.
| Fridge | ·Available selection (Fahrenheit): (Power Cool) ↔ 34°F ↔ 35°F
→ 36°F ↔ 37°F ↔ 38°F ↔ 39°F ↔ 40°F ↔ 41°F ↔ 42°F ↔ 43°F
←44°F
·Available selection (Celsius): (Power Cool) ↔ 1°C ↔ 2°C ↔ 3°C
→ 4°C ↔ 5°C ↔ 6°C ↔ 7°C
·Power Cool speeds up the cooling process at maximum fan speed.
The fridge keeps running at full speed for two and a half hours and then returns to the previous temperature. |
| Freezer | ·Available selection (Fahrenheit): (Power Freeze) ↔ -8°F ↔ -7°F
→ -6°F ↔ -5°F ↔ -4°F ↔ -3°F ↔ -2°F ↔ -1°F ↔ 0°F ↔ 1°F ↔ 2°F
→ 3°F ↔ 4°F ↔ 5°F
·Available selection (Celsius): (Power Freeze) ↔ -23°C ↔ -22°C
→ -21°C ↔ -20°C ↔ -19°C ↔ -18°C ↔ -17°C ↔ -16°C ↔ -15°C
·Power Freeze speeds up the freezing process at maximum fan speed.
·The freezer keeps running at full speed for 50 hours and then returns to the previous temperature. To freeze large amounts of food, activate Power Freeze for at least 20 hours before putting food in the freezer.
DTE
When you use this function, the energy consumption of the refrigerator will increase. Remember to turn it off when you do not need it and return the freezer to your original temperature setting. |
-
Wait for 5 seconds or tap to confirm your selection.
-
Theselectedcompartment'sindicatorstopsblinking.

NOTE
- UsingPowerCoolorPowerFreezeincreasespowerconsumption.
- When you change the temperature on the panel, the panel displays the actual temperature inside the refrigerator until the temperature matches the temperature you set. Then, the panel displays the new set temperature. Note that it will take time for the refrigerator to reach the new temperature. This is normal. During this time, you do not need to set the temperature again.
To ensure optimal performance, we recommend setting the temperature to 0^(-18^) for the freezer, and 37^(3^) for the fridge.
- The temperature in the refrigerator may rise if you open the door frequently or put a large amount of food into the refrigerator. If this happens, the temperature display blinks until the refrigerator returns to the specified temperature settings. If the blinking continues for an extended time, contact a local Samsung service center for technical assistance.
Changingthetemperaturescale
You can switch the temperature scale between Fahrenheit and Celsius.
- Tap any button ( , ,or) to wake up the display.
- This step may not apply to some models.
- Tap O until the ^ F and ^ C symbols on the fridge or freezer blink.
- Tap or to select the desired temperature scale.
- Tap to select Fahrenheit.
- Tap to select Celsius.
- Wait for 5 seconds or tap to confirm your selection.
- The°Fand°Csymbolsstopblinking.
Turningonorofftheicemaker
You can turn on or off the auto ice maker in the freezer.
- Tap any button (<, , or>) to wake up the display. - This step may not apply to some models.
- Tap until the Ice Maker indicator blinks.
-
Tap on turn on or off the ice maker.
-
Tap to turn it on.
-
Tap to turn it off.
-
Wait for 5 seconds or tap to confirm your selection.
-
ThelceMakerindicatorstopsblinking.
Turning on or off the Peak Demand function
You can turn on or off the Peak Demand function. For more information on the Peak Demand function, see the SMART GRID Function (Demand Response) (applicable models only) section.
- Tap any button (<, , or>) to wake up the display.
- This step may not apply to some models.
- Tap until the Peak Demand indicator blinks.
- Tap or to turn on or off the function.
- Tap to turn it on.
- Tap to turn it off.
- Wait for 5 seconds or tap to confirm your selection.
- The Peak Demand indicator stops blinking.
ActivatingordeactivatingtheSabbathmode(applicablemodels only)
The Sabbath mode stays active for 85 hours once it is activated. After that, it will be deactivated automatically.
- To activate or deactivate the Sabbath Mode, tap and hold and simultaneously for 6 seconds. Then, when the display blinks, tap
- When the refrigerator is in the Sabbath mode, the buttons, display, and internal lights do not function. The refrigerator and freezer, however, continue to cool.
DTE
- If the refrigerator powers off and restarts (for example, if there is a power failure), the Sabbath mode remains active. To end Sabbath Mode, you must deactivate it as instructedabove.
ActivatingordeactivatingtheCoolingOffmode
The Cooling Off mode (also called the Shop mode) is designed for retailers to display refrigerators on a retail floor. In the Cooling Off mode, the refrigerator's fan motor and lights operate normally, but the compressors do not run, so neither the refrigerator nor the freezer becomes cold.
To activate or deactivate the Cooling Off mode, tap and hold and simultaneously for 6 seconds. Then, when the display blinks, press
- When the Cooling Off mode is on, the refrigerator chime sounds, and the refrigerator shows "0" on the fridge indicator and "FF" on the freezer indicator.
SmartThings
Installation
Visit the Google Play Store, Galaxy Store, or Apple App Store and search for "SmartThings". Download and install the SmartThings app provided by Samsung Electronics to your smart device.

NOTE
- The supporting software version of the SmartThings app is subject to change according to the OS supporting policy the manufacturer provides. In addition, as for the SmartThings app or the functions that the app supports, the new application update policy on the existing OS version can be suspended due to usability or security reasons.
- The SmartThings app is subject to change without notice to improve usability or performance. As the mobile phone OS version is updated every year, the SmartThings is also updated continually according to the latest OS. If you have enquiries regarding the items mentioned above, please contact us on st.service@samsung.com
- Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or non-standard Wi-Fi authentication protocols are not supported.
- In addition, further updates on the app or the function in the app may stop due to usability and security reasons, even if updates are currently supported on your OS.
- Wireless networks may be affected by the surrounding wireless communication environment.
- If your Internet service provider has registered the MAC address of your PC or modem for identification, your Samsung Smart Refrigerator may fail to connect to the Internet. If this happens, contact your Internet service provider for technical assistance.
- The firewall settings of your network system may prevent your Samsung Smart Refrigerator from accessing the Internet. Contact your Internet service provider for technical assistance. If this symptom continues, contact a local Samsung service center orretailer.
- To configure the wireless access point (AP) settings, see the user manual of the AP (router).
Samsung Smart Refrigerators support both IEEE 802.11 b/g/n (2.4 GHz) and 802.11 a/n/ac (5 GHz) protocols. (IEEE 802.11 n and 802.11 ac are recommended.)
- Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart Refrigerators.
Samsungaccount
You are required to register your Samsung account to use the app. If you don't have a Samsung account, follow the app's onscreen instructions to create a free Samsung account.
Gettingstarted
Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
If a pop-up appears saying that a new device has been found, tap ADD NOW.
If a pop-up doesn't appear, tap the + button, and then select the device you want to connect from the list of available devices.
If your device isn't in the list of available devices, tap Supported Devices, select the device type (Refrigerator), and then select the specific device model.
Follow the instructions in the app to set up your device. Once setup is complete, your refrigerator will appear as a "card" on your Devices screen.
Refrigeratorapp
Integratedcontrol
You can monitor and control your refrigerator at home and on the go.
- Tap the refrigerator icon on the SmartThings Dashboard or tap the Devices icon at the bottom of the Dashboard, and then tap the refrigerator "card" to open the Refrigerator page.
- Check the operation status or notifications related to your refrigerator, and then change options or settings if necessary.

Some options or settings of the refrigerator may not be available for remote control.
Refrigeratorsettings
| Category | Item | Description |
| Monitoring | Fridgetemperature | Displays the desired temperature setting of the fridge. |
| Freezer temperature | Displays the current temperature of the freezer. |
| Diagnosis | Detects abnormal operations of the refrigerator. |
| Energymonitoring | Checks the accumulated power consumption of the refrigerator for the last 180 days. |
| Functions | Icemaking | You can turn the ice making function on or off, and check the current settings of the function. |
| You can also check the status and progress of icemaking. |
| PowerCool | You can turn Power Cool on or off, and check the current settings. |
| PowerFreeze | You can turn Power Freeze on or off, and check the current settings. |
| Fridgetemperature | You can set the desired temperature of the fridge. |
| Freezer temperature | You can set the desired temperature of the freezer. |
| SabbathMode | You can activate and deactivate the Sabbath mode. |
| Alarms | Abnormallyhigh temperature | This alarm is triggered when the fridge or the freezer has abnormally high temperatures. |
| Dooropening | This alarm is triggered if the fridge door or the freezer drawer is open for a specific time. |
SMART GRID Function (Demand Response) (applicable models only)
When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy Management Refrigerator function can control energy usage or delay the operation of some functions to save money when energy prices or demand are the highest.
NOTE
- You can deactivate the SMART GRID (Demand Response) function at any time using the PeakDemandOfffunction.
- To use the SMART GRID (Demand Response) function, you need a separate contract with your electric utility company.
In addition, to use the Smart Grid (Demand Response) function, you must register for the service with your electric company. The company must have an EMS (Energy Management System) that supports SEP (Smart Energy profile).
Using the SMART GRID (Demand Response) Function
This feature monitors energy prices and demand information from your utility company and sends notifications to the refrigerator to run high energy consuming tasks during off-peak times when electricity costs and demand are lower.
If the refrigerator receives a control signal from the utility company, the refrigerator will display the DAL (L3) ~ TALR (L4) levels on the refrigerator display and control the power consumption according to the level.
[Exception condition] The DAL and TALR control signals from a utility company work as long as product performance is maintained.
If the refrigerator receives the SMART GRID (Demand Response) signal (DAL or TALR), the refrigerator will operate in Delay Appliance Load (Display:L3) or Temporary Appliance Load Reduction (Display:L4) mode.
-
Delay Appliance Load (L3): The refrigerator responds to a DAL signal by providing a moderate load reduction for the duration of the delay period. This function controls functions that consume a lot of energy such as adjusting the Cooling system, running the defrost cycle, and making ice.
-
When the refrigerator operates in DAL (L3) mode, "L3" is displayed on the refrigeratordisplay.
-
DAL mode is automatically deactivated after it lasts for the amount of time stipulated by the DAL signal (max. 4.5 hours) or when the Peak Demand Off key is pressed.
-
Temporary Appliance Load Reduction (L4): The refrigerator responds to a TALR signal by aggressively reducing the load for a short time period. This function reduces energy consumption by stopping the compressor and controlling the functions that consume a lot of energy such as the defrost cycle and making ice.
-
When the refrigerator operates in TALR (L4) mode, "L4" is displayed on the refrigeratordisplay.
- TALR (L4) mode is automatically deactivated after it lasts for the received duration (max. 15 minutes), or when the Peak Demand Off key is pressed. The mode is immediately deactivated and the refrigerator returns to the normal state when the door is opened or closed, or the dispenser is used.
PeakDemandOff(Overridemode)
When you want the refrigerator to ignore the SMART GRID (Demand Response) signal from the utility company, you can activate Peak Demand Off (Override mode).
When you activate Peak Demand Off (Override mode), the refrigerator ignores the SMART GRID (Demand Response) signal and is not controlled by the utility company.
Activating and deactivating Peak Demand Off (Override mode)
- To activate Peak Demand Off (Override mode), tap until the Peak Demand indicator blinks.
-
Tap to select the Peak Demand Off .
-
The corresponding indicator (Peak Demand Off) turns on.
-
If the refrigerator receives a SMART GRID (Demand Response) signal from the utility company, 'Or' is displayed in the fridge indicator.
-
To deactivate Peak Demand Off (Override mode), tap until the Peak Demand indicator blinks.
-
Tap to select the Peak Demand On .
-
Thecorrespondingindicator(PeakDemandOn)turnson.
UsingtheEnergyManagementFunction
The Energy Management function enables you to control and monitor your Energy Management refrigerator using the SmartThings app for your convenience.
NOTE
-
To use the Energy Management refrigerator functions, you have to install the corresponding app first.
-
OperationalStatus
-
You can check the DR and Peak Demand Off (Override mode) status.
-
EnergyConsumptionReporting
-
Shows the accumulated power consumption. Power consumption data is updated every 10 minutes.
DTE
The energy consumption report may differ from the power consumption specifications of the product depending on the operating environment and the stored food.
-
DelayDefrostCapability
-
The Delay Defrost Capability function saves energy by delaying the defrost operation to a time specified by the user. You can configure the time, and this function will save energy during the specified period in a 24 hour cycle. If the time is not set, the function works with the default time settings. The default time settings are below:
- 6 am to 10 am: 1st. November ~ 30th. April
- 3 pm to 7 pm: 1st. May ~ 31th. October
TochangetheetimesettingfortheDelayDefrostCapability
You can change the time setting for the Delay Defrost Capability on the app.
Provision for Open Access to the Connected Product Requirements
-
SGIP Open Standards (Smart Energy Profile 2.0 - http://www.csep.org/)
-
EnergyConsumptionReporting
-
DemandResponse
-
SamsungOPENAPI
-
Operational Status, User Settings & Messages
- ICEMakerStatus:GET/icemaker/status/vs/0
- DoorOpenAlarm:GET/doors/vs/0
- DRStatus:GET/drlc/vs/0
-
DelayDefrostCapability
-
Set Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=add
Get Schedule of the Defrost Delay : GET /defrost/reservation/ vs/0
- Delete Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=remove
- DefrostDelayOn/OFF:POST/defrost/delay/vs/0
Specialfeatures
Icemaker
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy filtered water with cubed or crushed ice.
IceMakerOperation

The ice maker will produce 8 cubes per cycle - approximately 100 130 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings, and other use conditions.
-
Throw away the first few batches of ice to allow the water line to clear.
-
Be sure nothing interferes with the sweep of the feeler arm. When the bin fills to the level of the feeler arm, the ice maker will stop producing ice.
After the ice maker has been turned on again, there will be a time delay before the ice maker resumes operation.
It is normal for several cubes to be joinedtogether.
If ice is not used frequently, old ice cubes will become cloudy, taste stale, and shrink. If you do not want to make ice, turn the ice maker off. (For detailed instructions on turning the ice maker on or off, see the "Turning on or off the ice maker" section on page 35.)
- If the auto ice maker does not make ice, remove the ice bucket and press Test Switch (A) to check if the auto ice maker operates properly.

OTE
When the ice maker is on, the temperature of the freezer will be lower than the set temperature. If you do not need to use the ice maker, turn off the ice maker.
If You Turn the Ice Maker Off
If you turn the ice maker off, make sure to remove all ice cubes from the ice bucket. The remaining ice cubes may clump together, making it difficult to remove.
Handlingandcare
Shelves
CAUTION
The shelf must be inserted correctly. Do not insert upside down.
Glass containers may scratch the surface of glass shelves.
Fridgeshelves


To remove a shelf, fully open the fridge door. Hold the front of the shelf and gently lift up and slide out.
-
Fullyopenthefridgesdoor.
-
Hold the front of the shelf lift the back of the shelf to release the hook from the groove.
-
Pulloutremove.
Vegetableshelves

-
Fullyopenthefridgetedoor.
-
Lift up the front of the shelf and pull it to release the shelf from the holder at therearwall.
-
Pulloutremove.

Doorbins

-
To remove the door bin, hold the front sides of the bin, and then gently lift up to remove.
-
To reinsert, insert the door bin slightly above its final location making sure that the back of the bin is against the door. Hold the rear of the doorbin with both hands, and then press down so that it fits snugly.

CAUTION
- Do not remove a bin that is filled with food. Empty the bin beforehand.
Use caution when opening the door if the bottom bin contains larger bottles, which may fall over.
- Do not allow children to play with the bins. Sharp corners of the bin may cause injury.
Maintenance
Fridgedrawers
Vegetable/fruitdrawers


Freezerbaskets

Gently lift up the front of the drawer and slideout.
We recommend that you remove the door bins before removing the drawer. This is to prevent damage to the door bins.
To reinsert, insert the drawer into the frame rails and then slide inward.
-
Fullyopenthefreezer drawer.
-
Lifttheicebuckettoremove.
Upperbasket

Lowerbasket

-
To remove, fully slide open the freezer drawer. Lift up the front of the upper basket and pull to remove.
To reinsert, align the front wheels of the upperbasket with the end of the lower basket. Slide the upper basket to the front.
-
Toremove,firstremovetheupper basket. Then, tilt up the front of the lowerbasket to pull out.
- To reinsert, put the basket onto the rail assemblyrearsidefirst.
CAUTION
- Do not twist the basket when removing or reinserting the basket. The basket can be scratched.
- To prevent physical injury, property damage, or suffocation, keep children away from freezer baskets that have been removed.
- Donotremovethedivider
- Put the wheels of the upper basket on the end of the rails of the lower basket. Then, slide the upper basket all the way to the front. Otherwise, the drawer will not open or close properly, which will cause frost to build up.
Cleaning
Interiorandexterior
WARNING
- Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator
They may damage the surface of the refrigerator and cause a fire.
- Do not spray water onto the refrigerator. This may cause electric shock.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.
- Unplugthepowercord.
- Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator's interior and exterior.
- When done, use a dry cloth or paper towel to dry well.
- Pluginthepowercord.
Rubberseals
If the rubber seals of a door become dirty, the door may not close properly and reducing refrigerator performance and efficiency. Use a mild detergent and damp cloth to clean the rubber seals. Then, dry well with a cloth.
Rearpanel

To keep cords and exposed parts of the rear panel free of dirt, vacuum the panel once or twice a year.
CAUTION
Do not remove the rear panel cover. Electric shock may occur.
Replacement
LEDLamps
To replace the lamps of the refrigerator, contact a local Samsung service center.
WARNING
- The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can causeelectricshock.
Troubleshooting
Before calling for service, review the symptoms and recommended solutions below. If none of the suggested solutions resolve your problem, please visit our website at www.samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits in which no defects were found.
General
Temperature
| Symptom | Possible causes | Solution |
| Fridge/freezer does not operate.Fridge/freezer temperature is warm. | ·Power cord is not plugged in properly. | ·Properly plug in the power cord. |
| ·Temperaturecontrolisnot setcorrectly. | ·Setthetemperaturelower. |
| ·Refrigerator is located near a heat source or direct sunlight. | ·Keeptherefrigeratoraway from direct sunlight or a heat source. |
| ·Notenoughclearance between refrigerator and nearbywallsorcabinets. | ·Make sure there is a gap of at least 2.5 inches (5 cm) between the refrigerator back and sides and any nearbywallsorcabinets. |
| ·Therefrigeratoris overloaded. Food is blocking therefrigeratorvents. | ·Donotoverloadthe refrigerator. Do not allow foodtoblockvents. |
| Fridge/freezeris over-cooling. | ·Temperaturecontrolisnot setcorrectly. | ·Setthetemperaturehigher. |
| Interior wall is hot. | ·Refrigeratorhasheat-proof piping in the interior wall. | ·Toppreventcondensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a systemfailure. |
Odors
| Symptom | Possible causes | Solution |
| Refrigeratorhas odors. | • Spoiledfood. | • Cleantherefrigeratorand removeanyspoiledfood. |
| • Foodwithstrongodors. | • Makesurestrongsmelling foodiswrappedairtight. |
Frost
| Symptom | Possible causes | Solution |
| Frost around the vents. | ·Foodisblockingthevents. | ·Make sure no food blocks the refrigeratorvents. |
| Frost on interior walls. | ·Doorisnotclosedproperly. | ·Make sure food does not block the door. Clean the doorgasket. |
Condensation
| Symptom | Possible causes | Solution |
| Condensation forms on the interior walls. | • If door is left open, moisture enterstherefrigerator. | • Removethemoistureand do not leave a door open for extendedperiodsofttime. |
| • Foodwithhighmoisture content. | • Make sure food is wrapped airtight. |
Water/ice(dispersermodelsonly)
| Symptom | Possible causes | Solution |
| Water flow is weaker than normal. | • Waterpressureistoolow. | • Make sure the water pressure is between 30 to 125 psi (206to861kPa). |
| Ice maker makes a buzzing sound. | • ThelceMakerfunctionis activated, but the water supply to the refrigerator has notbeenconnected. | • PressIceMaker. |
Troubleshooting
| Symptom | Possible causes | Solution |
| Ice maker does not make ice. | • Ice maker has just been installed. | • You must wait for 24 hours for the refrigerator to make ice. |
| • Freezertemperatureistoo high. | • Setthefreezertemperature below 0 °F (-18 °C) or -4 °F (-20 °C) in warm ambient air. |
| • DispenserpanelLockis activated. | • Deactivateddispenserpanel Lock. |
| • Icemakerisoff. • Turnontheicemaker. | |
| Ice does not dispense. | • Ice may jam if the ice dispenser is not used for a long time (approx. 3 weeks). | • If you won't be using the refrigerator for a long time, empty the ice bucket and turn off the ice maker. |
| • Ice bucket is not properly inserted. | • Make sure the ice bucket is properlyinserted. |
| • Water line is not connected properly or water supply is noton. | • Checkthewaterinstallation conditions. |
| Water does not dispense. | ·Water line is not connected properly or water supply is noton. | ·Checkthewaterinstallation conditions.
·→← |
| ·DispenserpanelLockis activated. | ·Deactivateddispenserpanel Lock. |
| ·A third-party water filter was installed. | ·UseonlySamsung-provided or approved filters.
·Unapprovedfiltersmayleak anddamagethefrigerator. |
| ·Waterfilterindicatorturns onorblinks. | ·Replace the water filter. After replacing, reset the filter indicatorsensor. |
Troubleshooting
Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the information below. If you still have questions about sounds your refrigerator is making, please call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits related to normal operating sounds in which no defects were found.
Thesesoundsarenormal.
- When starting or ending an operation, the refrigerator may make sounds similar to a car engine ignition. As the operation stabilizes, the sounds will decrease.

While the fan is operating, these sounds may occur. When the refrigerator reaches the set temperature, the fan sound will stop.

- During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.

- As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubblingsounds.

- As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.

- For ice maker models: When the water valve opens to fill the ice maker, you may hear a buzzingsound.
Due to pressure equalizing when you open and close the refrigerator door, you may hearawhooshingsound.
SmartThings
| Symptom | Action |
| Could not find
“SmartThings” in the
app market. | ·The supporting software version of the SmartThings app is subject to change according to the OS supporting policy the manufacturer provides. In addition, as for the SmartThings app or the functions that the app supports, the new application update policy on the existing OS version can be suspended due to usability or security reasons. |
| The SmartThings app fails to operate. | ·The SmartThings app is available for applicable models only.
·The old Samsung Smart Refrigerator app cannot connect with Samsung Smart Home models. |
| TheSmartThings app is installed but is not connected to my refrigerator. | ·You must log into your Samsung account to use the app.
·Make sure that your router is operating normally.
·If the Wi-Fi icon on the refrigerator's display is off, this indicates that no network connection has been established yet. In this case, use the SmartThings app to connect and register your refrigerator to the access point (AP) of your house. |
| Could not log into the app. | ·You must log into your Samsung account to use the app.
·If you don't have a Samsung account, follow the app's onscreen instructions to create one. |
| An error message appears when I try to register my refrigerator. | ·Easy Connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again. |
| The SmartThings app is successfully connected to my refrigerator but does not run. | ·Exit and restart the SmartThings app, or disconnect and reconnect the router.
·Power off the refrigerator, and then power it on again after 1 minute. |
SmartGrid(applicablemodelsonly)
| Symptom | Action |
| What Do I Need to use the Energy Management and Smart Grid functions? | To use the Smart Grid (Demand Response) and Energy Management functions on your refrigerator, you need the following:
Devices
·Awirelessaccesspoint(router)
·ASamsungEnergyManagement-supportedrefrigerator
·Asmartphone
Registration
·Connect your refrigerator to your home Wi-Fi network.
·Register for the EMS service with your electric company.
Your electric company must have an EMS (Energy Management System) supporting SEP (Smart Energy profile).
App
·Download the SmartThings app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps.
·Install and run the SmartThings app on your smartphone. |
| Why isn't the Energy Management function working normally? | ·Make sure that your home router is operating normally with proper Internet service and connection.
·Make sure that the refrigerator is connected to the AP (router).
Checkpoints
·Connect your smartphone to the router (AP, Access Point), and then check if you can browse the Internet on the smartphone. |
| Why isn't the Delay Defrost Capability working normally? | ·Make sure that your home router is operating normally with proper Internet service and connection. |
SAMSUNGREFRIGERATOR
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty periods, starting on the date of delivery to the original consumer purchaser:
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale and/or proof of delivery must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers within the customer's geographic area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product's warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modification or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product's finishes; damage caused by abuse, misuse, pest infestations, accident, fire, floods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, fluctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or replacement under these excluded circumstances shall be the customer's responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
EXCLUSIONOFIMPLIEDWARRANTIES
IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
LIMITATIONOFREMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG'S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, firm, or corporation with respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
700SylvanAvenue,
Englewood Cliffs, NJ 07632
1-800-SAMSUNG(726-7864)
www.samsung.com/us/support
Ifyourrefrigeratorneedsservice
Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number if your product is not functioning properly.
LimitedWarrantyforOriginalPurchaser
This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred to as SECA) against manufacturing defects in material or workmanship for the following periods:
Labor: 1 year (in-home)
Parts:1year
Inverter Compressor: 10 years (Part only)
SECA further warrants that if this product fails to operate properly within the specified warranty period and the failure is due to improper workmanship or defective material, SECA will repair or replace the product at its option. In-home service is not available in all areas. Contact us to find out if in-home service is currently available in your area by using the contact information at the back of this warranty.
All warranty repairs or part replacements must be performed by a SECA Authorized Service Center. (To find the nearest SECA Service Center, call 1-800-SAMSUNG (7267864) or visit our web site at www.samsung.com/ca)
ObligationtotheOriginalOwner
The original dated sales receipt must be retained by the customer and is the only acceptable proof of purchase. It must be presented to a SECA Authorized Service Center at the time service is requested before warranty services are rendered. On all carry-in models, transportation to and from the Authorized Service Center is the responsibility of the customer.
ExclusionsoftheWarranty
This warranty does not cover damage due to accident, fire, flood, and/or other Acts of God, misuse, incorrect line voltage, improper installation, improper or unauthorized repairs, commercial use, or damage that occurs during shipping. Customer adjustments which are explained in this owners manual are not covered under the terms of this warranty. This warranty will automatically be voided for any unit found with a missing or altered serial number. This warranty is valid only on products purchased and used in Canada.
SAMSUNG CUSTOMER CARE CENTER
Samsung Electronics Canada Inc. 2050 Derry Road West Mississauga, Ontario L5N 0B9 Canada 1-800-SAMSUNG(726-7864) www.samsung.com/ca/support(English) www.samsung.com/ca_fr/support(French)
NOTICE TO QUEBEC CONSUMERS - Warranty of Availability of Replacement Parts, Repair Services, and Maintenance and Repair Information
ReplacementParts
Although Samsung Canada will use reasonable efforts to make replacement parts available to customers (subject to availability and applicable lead times), Samsung Canada does not guarantee the availability of replacement parts within the meaning of the warranty of availability set out in sections 39 (paragraph 3), 39.1 and 39.2 of the Quebec Consumer Protection Act.
To purchase replacement parts and tools for self-repair, please visit: samsung.com/ca/support/buy-certified-parts
RepairServices
Although Samsung Canada offers repair services for Samsung products through Samsung Authorized Service Centers located in most major urban centers (defined as a city in Canada with a population equal or greater than 50,000) across Canada, Samsung Canada does not guarantee the availability of any repair services within the meaning of the warranty of availability set out in sections 39 (paragraph 3), 39.1 and 39.2 of the Quebec Consumer Protection Act in all locations, cities, or regions in Quebec.
To find your nearest Samsung Authorized Service Center, please visit: samsung.com/ca/support/service-center
InformationforMaintenanceorRepair
Although Samsung Canada provides information on the maintenance and/or repair of goods for select Samsung products (please visit samsung.com/ca/support/self-repair for more information), Samsung Canada does not guarantee the availability of information that is necessary to maintain or repair Samsung products within the meaning of the warranty of availability set out in sections 39 (paragraph 3), 39.1 and 39.2 of the Quebec Consumer Protection.
Samsung is not liable for any damage or defect determined to be caused by repair by a non-authorized service provider, self-repair or non-professional repair of the product. Samsung is not liable for any resulting damage to the product, person, or property, or any injury or other product safety issue caused by or resulting from any repair, or any attempt to repair, any diagnosis, maintenance, or modification performed by any person, including, but not limited to, any of the following: (i) any indirect, incidental, special, or consequential damages (including but not limited to, damage to or loss of personal or commercial property, damage to reputation, loss of use, cost of purchase of replacement goods, etc.); (ii) any loss of data, goodwill, privacy, or profits or loss of business opportunity; and (iii) any inability to use, or reduced functionality of, the product. Any damage or defect to product resulting from a repair, or an attempt to repair, the product by any person (other than a Samsung certified service provider) will not be covered by the warranty. Samsung's liability shall be limited to the greatest extent permitted by law.
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, and logos (collectively, "Content"), including but not limited to the design, structure, selection, coordination, "look and feel" and arrangement of such Content, contained in this manual is owned, controlled or licensed by or to Samsung, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competitionlaws.
No part of this manual or the Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to anyone, any entity, any other computer, server, Web site or other medium for publication or distribution or for any commercial purpose, without Samsung's express prior written consent.
Limitation of Liability. WHILE SAMSUNG MAKES ALL REASONABLE EFFORTS TO ENSURE THAT ALL INFORMATION IN THIS MANUAL IS CORRECT, SAMSUNG DOES NOT ASSUME ANY RESPONSIBILITY FOR THE ACCURACY OR COMPLETENESS OF ANY INFORMATION CONTAINED IN THIS MANUAL. SAMSUNG PROVIDES INFORMATION AND MATERIALS CONTAINED IN THIS MANUAL TO YOU ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, Either EXPRESS OR IMPLIED. SAMSUNG SPECIFICALLY DISCLAIMS ANY LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO OR USE OF THE INFORMATION IN THIS MANUAL, INCLUDING BUT NOT LIMITED TO ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THIS MANUAL. Some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. Samsung's liability in any case shall be limited to the greatest extent permitted by law.
Samsung reserves the right, at its sole discretion, to change, modify, add or remove portions of any part of this manual at any time. It is your responsibility to check the manual periodically for changes. Your use of the manual will mean that you accept and agree to the terms and conditions set out in this manual. If you do not agree to comply with the terms and conditions of this manual, in whole or in part, please stop using this manualimmediately.
FCCNotice
FCCCAUTION:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This appliance contains the transmitter module.
This device complies with Part 15 of FCC Rules. Operation is Subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received including interference that cause undesiredoperation.
For products available in the US and Canadian markets, only channels 1 11 are available. You cannot select other channels.
FCCSTATEMENT:
This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiver
- Connect the equipment to an outlet that is on a different circuit than the receiver.
- Consult the dealer or an experienced radio/TV technician for help.
FCCRADIATIONEXPOSURESTATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and it's antennas must not be co-located or operated in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.
ICNotice
This appliance contains the transmitter module.
The term "IC" before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
For products available in the US and Canadian markets, only channels 1 11 are available. You cannot select other channels.
ICRADIATIONEXPOSURESTATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antennas must not be co-located or operated in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.
SAVE THESE INSTRUCTIONS
OpenSourceAnnouncement
The software included in this product contains open source software.
The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads to open source license information as related to this product.


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| U.S.A | 1-800-SAMSUNG(726-7864)
1-844-SAM-PAYS(726-7297) | www.samsung.com/us/support |
| CANADA | 1-800-SAMSUNG(726-7864)
1-844-SAM-PAYS(726-7297) | www.samsung.com/ca/support(English)
www.samsung.com/ca_fr/support(French) |
Refrigerador
Manualdelusuario
RF18A5101/RF20A5101
Englewood Cliffs, NJ 07632
1-800-SAMSUNG(726-7864)
www.samsung.com/us/support
AvisodelaFCC
PRECAUCION de la FCC:
Smart Grid (modles applicable uniquely) 58
Samsung Electronics Canada Inc.
2050 Derry Road West,
Mississauga, Ontario L5N 0B9
Canada
1-800-SAMSUNG(726-7864)
www.samsung.com/ca/support(English)
www.samsung.com/ca_fr/support(French)