Bravia XBR65Z9D - Television SONY - Free user manual and instructions

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SONY Bravia XBR65Z9D - Television
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Product Type LED 4K Ultra HD Television
Brand Sony
Model Bravia XBR65Z9D
Screen Size (Diagonal) 64.5 inches (163.9 cm) - 65" class
Screen Resolution 3,840 x 2,160 pixels
Backlight LED (Direct LED)
HDR Technology Yes (HDR10, HLG)
Operating System Android TV (with Google Play)
Connectivity Wi-Fi 802.11ac, Bluetooth 4.1, Ethernet 10/100
HDMI Inputs 4 (HDCP 2.2, 2 ports support 4K 60Hz)
USB Inputs 3 (1x USB 3.0, 2x USB 2.0)
Audio Power 2 x 10 W
Power Consumption (In Use) 322 W
Power Consumption (Standby) Less than 0.5 W
Power Supply 110-240 V AC, 50/60 Hz (120 V AC for US/Canada)
Weight with Stand 35.7 kg
Weight without Stand 31.5 kg (approx.)
Dimensions with Stand (W x H x D) 1462 x 920 x 268 mm
Dimensions without Stand (W x H x D) 1462 x 847 x 78 mm
Wall Mount Standard (VESA) 400 x 300 mm
Main Features 4K HDR, Motionflow, BRAVIA Sync, Voice Control, Program Guide
Maintenance and Cleaning Wipe with a soft dry cloth. For stubborn stains, use a cloth lightly moistened with mild soapy water. Do not spray liquid directly.
Safety Wall mounting recommended. Use a suitable stand. Avoid installation on unstable surfaces.
Spare Parts and Repairability Contact Sony customer service for spare parts. Repair should be performed by a qualified professional.
General Information Manual available online. Built-in help guide. Software updates via internet.

Frequently Asked Questions - Bravia XBR65Z9D SONY

How to reset the TV to factory settings?
Turn on the TV, press HOME, then select SettingsStorage & resetFactory data reset. Note: this erases all your custom settings.
What to do if the remote control does not work?
Replace the batteries. Make sure there is no obstacle between the remote and the sensor. Check that fluorescent lamps are not interfering with operation.
How to clean the LCD screen?
Unplug the TV. Gently wipe with a soft, dry cloth. For stubborn stains, use a cloth lightly moistened with a solution of mild soap and warm water. Never spray liquid directly onto the screen.
How to connect the TV to the Internet?
Via Wi-Fi or Ethernet. For Wi-Fi, press HOME, go to SettingsNetworkWi-Fi Setup, select your network and enter the password.
Why is there no picture or sound?
Check the antenna cable or HDMI cable connection. Make sure the TV is plugged in and turned on. If the problem persists, unplug the power cord for two minutes, then plug it back in.
How to update the TV software?
If connected to the internet, press HOME, select HelpSoftware updateCheck for updates. Follow the on-screen instructions. Do not unplug during the update.
What does the flashing red LED light mean?
Count the number of flashes (interval of 3 seconds). Unplug the power cord for two minutes, then plug it back in. If the problem persists, contact Sony customer service and indicate the number of flashes.
How to mount the TV on the wall?
Use a compatible wall mount bracket (not supplied) and follow the instruction guide. Sony recommends installation by a qualified professional. Mounting screws are M6 type (length depends on the bracket).
Can I use headphones with this TV?
Yes, plug headphones into the AUDIO OUT jack (stereo mini-jack) on the back of the TV. You can also use the audio output for an external system.
Where to find the TV serial number?
The serial number and model number are on a label on the back of the TV, under the center cover. Write them down for any assistance.

User questions about Bravia XBR65Z9D SONY

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How do I remove the back cover of the Bravia XBR65Z9D?
Frequently Asked Questions - 5 d
Response Notice-Facile

The manual for the SONY Bravia XBR65Z9D does not provide detailed instructions for completely removing the back panel. However, the notice explains how to remove the central cover to access important information about your television.

Removing the central cover

According to the official notice, you can remove the central cover located at the center of the back panel. This operation allows you to access:

  • The identification label (model number and rated specifications)
  • The mounting structure attachment points

The cover can be easily removed by gently pulling it back - no tools are necessary. Proceed with care to avoid damaging the retaining clips.

If you need to access the internal components of the television or completely remove the back panel, we recommend contacting Sony technical support, which can provide you with a detailed repair manual with the appropriate disassembly procedures.

Respond (be the first)

Download the instructions for your Television in PDF format for free! Find your manual Bravia XBR65Z9D - SONY and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Bravia XBR65Z9D by SONY.

USER MANUAL Bravia XBR65Z9D SONY

Sony Customer Support

U.S.A.:

http://www.sony.com/tvsupport

Canada:

http://www.sony.ca/support

United States Canada

1.800.222.SONY 1.877.899.SONY

Please Do Not Return the Product to the Store

http://www.sony.com/tvsupport

Canada United States

1.877.899.SONY 1.800.222.SONY

Parts and Controls. 7

Controls and Indicators 7

Using Remote Control. 8

Remote Control Parts Description. 8

Connection Diagram. 10

Installing the TV to the Wall 12

Detaching the Table-Top Stand from the TV. 12

Installing the TV against a wall or enclosed area 13

Troubleshooting. 14

Troubles and Solutions. 14

Specifications 15

Introduction

Thank you for choosing this Sony product. Before operating the TV, please read this manual thoroughly and retain it for future reference.

Note

  • Images and illustrations used in Setup Guide and this manual are for reference only and may differ from the actual product.

The 75" class has a 74.5 inch (189.3 cm) viewable image size and the 65" class has a 64.5 inch (163.9 cm) viewable image size (measured diagonally).

Location of the Setup Guide

Setup Guide is placed on top of the cushion inside the TV carton.

Help/Help Guide

The Help feature offers a lot of information about your TV. To use the Help feature, press HELP on the remote control. You can find how-to and troubleshooting information from the list or by voice or text keyword search. Select [Help Guide] on the Help Menu to view the manual. If you connect your TV to the internet, the Help feature and information will be updated.

Location of the identification label

Labels for the TV Model No. and Power Supply rating are located on the rear of the TV. They can be found by removing the center cover.

IMPORTANT NOTICE

Owner's Record

The model and serial numbers are located at the side and rear of the TV. Record these numbers in the spaces provided below. Refer to them whenever you call upon your Sony dealer regarding this TV.

Model Name

Serial No.

CAUTION

To prevent electric shock and blade exposure, do not use this AC plug with an extension cord, receptacle or other outlet unless the blades can be fully inserted.

  • Operate the TV only on 110 V - 240 V AC (U.S.A./Canada 120 V AC)

(3D compatible models only)

  • Some people may experience discomfort (such as eye strain, fatigue, or nausea) while watching 3D video images or playing stereoscopic 3D games. Sony recommends that all viewers take regular breaks while watching 3D video images or playing stereoscopic 3D games. The length and frequency of necessary breaks will vary from person to person. You must decide what works best. If you experience any discomfort, you should stop watching the 3D video images or playing stereoscopic 3D games until the discomfort ends; consult a doctor if you believe necessary. You should also review (i) the instruction manual of any other device or media used with this television and (ii) our website (http://www.sony.com/tvsupport) for the latest information. The vision of young children (especially those under six years old) is still under development. Consult your doctor (such as a pediatrician or eye doctor) before allowing young children to watch 3D video images or play stereoscopic 3D games. Adults should supervise

young children to ensure they follow the recommendations listed above. - Do not use, store, or leave the 3D Glasses or battery near a fire, or in places with a high temperature, e.g., in direct sunlight, or in sun-heated cars.

Note

This television includes a QAM demodulator which should allow you to receive unscrambled digital cable television programming via subscription service to a cable service provider. Availability of digital cable television programming in your area depends on the type of programming and signal provided by your cable service provider.

Safety Information

Declaration of Conformity

Trade Name: SONY

Model: XBR-75Z9D/XBR-65Z9D

Responsible Party: Sony Electronics Inc.

Address: 16535 Via Esprillo,

San Diego, CA 92127 U.S.A.

Telephone Number: 858-942-2230

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Pursuant to FCC regulations, you are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment.

Safety and Regulatory

This device complies with Industry Canada's licence-exempt RSSs. Operation is subject to the following two conditions:

(1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Only use Wireless LAN indoors when using it with IEEE 802.11a (5 GHz).

This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person's body (excluding extremities: hands, wrists, feet and ankles).

This device and its antenna(s) must not be co-located or operating with any other antenna or transmitter except Grant condition.

WARNING

Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

Using cabinets or stands recommended by the manufacturer of the television set. - Only using furniture that can safely support the television set. - Ensuring the television set is not overhanging the edge of the supporting furniture. Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support. Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture. Educating children about the dangers of climbing on furniture to reach the television set or its controls. If your existing television set is being retained and relocated, the same considerations as above should be applied.

Before setting up your TV

Some TV models are packaged with a detached Table-Top Stand so you can mount your TV to a wall right away. See page 12 (Installing the TV to the Wall) if you want to mount the TV to a wall. If you are not mounting the TV to a wall, you will need to attach the Table-Top Stand. You will need a Phillips screwdriver (not supplied) and the supplied screws to complete the task. Look for the Setup Guide. Be sure to consider the following while setting up your TV:

  • Disconnect all cables when carrying the TV.
  • Carry the TV with the adequate number of people; larger size TVs require two or more people.
  • Correct hand placement while carrying the TV is very important for safety and to avoid damage.

SONY Bravia XBR65Z9D - Before setting up your TV - 1

  • When handling or mounting the TV set, do not lay down the TV.

SONY Bravia XBR65Z9D - Before setting up your TV - 2

  • Ensure your TV has adequate ventilation, see page 13.
  • For best picture quality, do not expose the screen to direct illumination or sunlight.
  • Avoid installing the TV in a room with reflective wall and floor materials.
  • Avoid moving the TV from a cold area to a warm area. Sudden room temperature changes may cause moisture condensation. This may cause the TV to show poor picture and/or poor color. Should this occur, allow moisture to evaporate completely before powering the TV on.

Securing the TV

SONY Bravia XBR65Z9D - Securing the TV - 1

Sony strongly recommends taking measures to prevent the TV from toppling over. Unsecured TVs may topple and result in property damage, serious bodily injury or even death.

Preventing the TV from Toppling

  • Secure the TV to a wall and/or stand.
  • Do not allow children to play or climb on furniture and TV sets.
  • Avoid placing or hanging items on the TV.
  • Never install the TV on:
  • slippery, unstable and/or uneven surfaces. furniture that can easily be used as steps, such as a chest of drawers. Install the TV where it cannot be pulled, pushed, or knocked over.
  • Route all AC power cords and connecting cables so that they are not accessible to curious children.

Consider the following measures when securing your TV to a Stand (not supplied).

1 Secure the Stand for the TV.

Make sure the Stand can adequately support the weight of the TV. Use two angle braces (not supplied) to secure the stand. For each angle brace use the appropriate hardware to: - Attach one side of the angle brace to the wall stud. - Attach the other side to the Stand.

2 Remove the center cover.SONY Bravia XBR65Z9D - Recommended Measures to Secure the TV - 1

SONY Bravia XBR65Z9D - Recommended Measures to Secure the TV - 2

3 Secure the TV to the Stand.

Use the optional hardware listed as follows (not supplied): - M6 eye bolt (screwed into the TV's rear cover). - A screw or similar (attach it to the Stand) - Rope or chain (strong enough to support the weight of the TV). Make sure that there is no excess slack in the rope or chain.

SONY Bravia XBR65Z9D - Recommended Measures to Secure the TV - 3

The length of the M6 eye bolt differs depending on the rope or chain diameter. Please see below illustration.SONY Bravia XBR65Z9D - Recommended Measures to Secure the TV - 4

10-12 mm

SONY Bravia XBR65Z9D - Recommended Measures to Secure the TV - 5

4 Anchor the TV to the wall by using bolts, wall anchor and chain (or rope).

Wall-mount holesSONY Bravia XBR65Z9D - Recommended Measures to Secure the TV - 6

Please see below illustration for M6 eye bolt length.SONY Bravia XBR65Z9D - Recommended Measures to Secure the TV - 7

10-12 mm 18 mm or moreSONY Bravia XBR65Z9D - Recommended Measures to Secure the TV - 8

Note

  • Your TV is shipped with screws attached to the rear of the TV depending on the TV model. (They are fastened in the screw holes for wall mounting.) Be sure to remove the upper two screws prior to anchoring the TV to a wall. Securing the TV to the stand without securing the TV and the stand to the wall provides minimum protection against the TV toppling over. For further protection, be sure to follow the three measures recommended.

Precautions

How to care for your BRAVIA TV

Safety is very important. Please read and follow the safety documentation (Safety Booklet) separately provided.

Unplug the TV and other connected equipment from the wall outlet before you begin cleaning your TV. - Wipe the LCD screen gently with a soft cloth. - Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water. If using a chemically pretreated cloth, please follow the instruction provided on the package. - Never spray water or detergent directly on the TV set. It may drip to the bottom of the screen or exterior parts and enter the TV set, and may cause damage to the TV set. - Never use strong solvents such as a thinner, alcohol or benzine for cleaning. - Do not plug in the TV into the wall outlet until the moisture from cleaning has evaporated. - Do not touch the TV if your hand is covered in any chemical substance such as hand cream or sunblock. The TV should also be placed on a stable surface to prevent it from toppling over (see page 4). If you have young children or pets at home, check regularly to ensure the TV is securely fastened.

Recommendation for an F type plug

Projection of the inner wire from the connection part must be less than 1.5 mm

1.5 mm max.SONY Bravia XBR65Z9D - Recommendation for an F type plug - 1

(Reference drawing for an F type plug)

The BRAVIA® 4K TV Experience

Thank you for choosing Sony! Your new BRAVIA® TV opens the door to the "4K TV Experience." This document will help you get the most out of your TV. Please take a moment to register your TV at:

U.S.A.: http://productregistration.sony.com

Canada: http://www.sony.ca/registration

Four Steps to a 4K TV Experience

Set, Source, Sound, and Setup.

1 Set

Now that you have made the best selection in LED backlit LCD TV technology, be sure to remove all of the accessories from the packaging before setting up your TV.

2 Source

To experience the stunning detail of your BRAVIA TV, you need access to HD programming.

  • Upgrade your signal or content source to high-definition (4K) by contacting your HD service provider.
  • Bring the astonishing resolution of your Sony 4K Ultra HD TV to life with Sony 4K Ultra HD Media Player. (The availability depends on region) Receive over-the-air HD broadcasts with an HD-quality antenna connected directly to the back of your TV.

Visit http://www.antennaweb.org for more information on antenna selection and setup.

  • Discover the wealth of entertainment now available on super-high resolution Blu-ray Disc™ player and other Sony HD equipment.

3 Sound

Complete the high-definition experience with a BRAVIA Sync™ surround sound system or A/V receiver from Sony.

4 Setup

Install your TV and connect your sources. See page 10 for sample connection diagrams. To help assure the highest quality for your 4K experience, use Sony HDMI (High-Definition Multimedia Interface) cables.

To learn more about 4K TV, visit:

U.S.A.: http://www.sony.com/HDTV

Canada: http://www.sony.ca/hdtv

This TV displays all video input signals in a resolution of 3,840 dots x 2,160 lines.

The following chart shows the high-definition (HD) and standard-definition (SD) video formats supported by your BRAVIA TV inputs.

INPUT VIDEO AUDIOSUPPORTED FORMATS
4K*1 1080/24p/30p1080p*1 1080i 720/24p/30p480p 480i PC*2
4K/HDHDMI
COMPONENTY PB PRAudio L/R
SDVIDEOComposite video connectionAudio L/R

1 For details of supported formats, refer to the "Specifications" in this manual. 2 For supported PC formats refer to the Help Guide.

Parts and Controls

Controls and Indicators

SONY Bravia XBR65Z9D - Controls and Indicators - 1

US

Remote Control sensor*/ Light sensor*/Illumination LED/3D Sync Transmitter*1*2

The illumination LED lights up or blinks according to the status of the TV.

White

When turning on the TV/picture off mode/software update, etc.

Cyan

When connecting with a mobile device wirelessly.

  • Amber

Timer is set.

2 (Power) / + / -

When the TV is off,

Press to power on.

When the TV is on,

Long press to power off.

Press repeatedly to change the function, then press + or - button to:

  • Adjust the volume
  • Select the channel
  • Select the input source of TV

*1 Do not place anything near the sensor.

*2 Only on limited region/country/TV model.

Using Remote Control

Remote Control Parts Description

The remote control shape, location, availability and function of remote control button may vary depending on your region/country/TV model.

SONY Bravia XBR65Z9D - Remote Control Parts Description - 1

1 INPUT

Display and select the input source.

(Microphone)

Use Voice Function. (e.g., Search various content by voice.)

POWER

Turn on or turn off the TV (standby mode).

SYNC MENU

Display the BRAVIA Sync Menu.

Number buttons

SONY Bravia XBR65Z9D - Number buttons - 1

Use with the 0-9 buttons to select digital channels.

DISPLAY

Display information about the channel/ program/Input you are viewing.

3 Google Play

Access the "Google Play" online service.

NETFLIX (Only on limited region/country/TV model)

Access the "NETFLIX" online service.

Color buttons

Execute corresponding function at that time.

4 ACTION MENU

Display a list of contextual functions.

TV

  • Switch to a TV channel or input from other applications.
  • Turn on the TV to display TV channel or input.

GUIDE

Display the digital program guide.

BACK

Return to previous screen.

HOME

Display the TV Home Menu.

DISCOVER

Bring up the Content Bar to search for content.

VOL + / - (Volume)

Adjust the volume.

JUMP

Jump back and forth between two channels or inputs. The TV alternates between the current channel or input and the last channel or input that was selected.

MUTING

Mute the sound. Press again to restore the sound.

CH + / - (Channel)

Select the channel.

AUDIO

Change the language for the program currently being viewed.

SONY Bravia XBR65Z9D - AUDIO - 1

Operate media contents on TV and connected BRAVIA Sync-compatible device.

SUBTITLE/CC

Turn subtitles on or off (when the feature is available).

HELP

Display Help Menu. Help Guide can be accessed from here.

WIDE

Change the screen format.

PIC OFF

Turn the picture off, while sound remains on.

Guidelines for IR Remote Control

  • Point your remote control directly at the IR sensor located on your TV.
  • Make sure that no objects are blocking the path between the remote control and the IR sensor on your TV.

SONY Bravia XBR65Z9D - Guidelines for IR Remote Control - 1

  • Fluorescent lamps can interfere with your remote control; try turning off the fluorescent lamps.
  • If you are having problems with the remote control, reinsert or replace your batteries and make sure that they are correctly inserted.

Connection Diagram

For more information on connections, refer to the Help Guide (page 2).

Note

  • When connecting the cable to the Cable/Antenna input, finger tighten only. Over-tightening the connection can damage the TV.

DVD player with component outputSONY Bravia XBR65Z9D - Note - 1

AUDIO OUT 5

  • To listen to the TV's sound through the connected equipment, press HOME. Select [Settings] → [Sound] → [Headphone/Audio out] and then select the desired item.

2 USB1/2, USB3

  • Connecting a large USB device may interfere with other connected devices beside it.
  • When connecting a large USB device, connect to the USB 1 port.

3 HDMI IN 1/2/3/4

  • If connecting a digital audio system that is compatible with Audio Return Channel (ARC) technology, use HDMI IN 3. If not, an additional connection with DIGITAL AUDIO OUT (OPTICAL) is necessary.

4 REMOTE RS-232C

  • This jack is for receiving the external control signal. Enables extended control of the TV using RS-232C via the RS-232C jack. RS-232C: connect to the RS-232C terminal of the home controller. Take care to not connect to headphones or an external audio system.
  • If [RS232C control] is set to [On], [BRAVIA Sync settings] is not available.

5 → VIDEO IN 1

  • For a composite connection, use the supplied Analog Extension Cable*6.

SONY Bravia XBR65Z9D - Note - 2

SONY Bravia XBR65Z9D - Note - 3

SONY Bravia XBR65Z9D - Note - 4

4 When connecting mono equipment, connect to the L (MONO) audio jack (socket). 5 Supports 3-pole stereo mini jack only. *6 Only on limited region/country/TV model.

Installing the TV to the Wall

This TV's instruction manual only shows the steps on preparing the installation of the TV before installing to the wall.

Your TV can be mounted on a wall using a Wall-Mount Bracket (not supplied) out of the box as packaged. If the Table-Top Stand is attached to the TV, the TV may require detaching the Table-Top Stand; see page 12 (Detaching the Table-Top Stand from the TV).

Prepare the TV for the Wall-Mount Bracket before making cable connections.

For product protection and safety reasons, Sony strongly recommends that installation of your TV on the wall be performed by qualified professionals. Do not attempt to install it yourself.

  • Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV's weight.
  • The length of the screw for Wall-Mount Bracket differs depending on the Wall-Mount Bracket thickness. Please see below illustration.

SONY Bravia XBR65Z9D - For product protection and safety reasons, Sony strongly recommends that installation of your TV on the wall be performed by qualified professionals. Do not attempt to install it yourself. - 1

  • Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children.

Note

  • Read the supplied Safety Booklet for additional safety information.

Detaching the Table-Top Stand from the TV

To detach the Table-Top Stand from the TV, remove the screws

SONY Bravia XBR65Z9D - Detaching the Table-Top Stand from the TV - 1

SONY Bravia XBR65Z9D - Detaching the Table-Top Stand from the TV - 2

Note

  • Do not remove the Table-Top Stand for any reason other than to install corresponding accessories on the TV.
  • Be sure the TV is vertical before turning on. To avoid uneven picture uniformity, do not power on the TV with the LCD panel facing down.
  • When attaching the Table-Top Stand again, be sure to fasten the screws (previously removed) to the original holes on the rear of the TV.

Installing the TV against a wall or enclosed area

Make sure that your TV has adequate ventilation. Allow enough space around the TV as shown in the illustration.

Installed with stand

Leave at least this much space around the set.SONY Bravia XBR65Z9D - Installed with stand - 1

Installed on the wall

SONY Bravia XBR65Z9D - Installed on the wall - 1

Never install the TV set as follows:

Air circulation is blocked. Air circulation is blocked.

SONY Bravia XBR65Z9D - Installed on the wall - 2

SONY Bravia XBR65Z9D - Installed on the wall - 3

Note

  • Inadequate ventilation can lead to overheating of the TV and may cause damage to your TV or cause a fire.

Troubleshooting

In order to keep your TV software up-to-date, it is necessary to download the latest software information via the digital broadcasting system or internet and to update the software. Select [Update Now] to start a software update. The illumination LED flashes white while the software is updating.

The following screen with [Updating...] will appear while software is updating.

SONY Bravia XBR65Z9D - Troubleshooting - 1

Do not unplug the AC power cord during the software update. If you do, the software update may not finish completely, and it may cause a software malfunction.

Software updates can take up to 30 minutes. If you do not wish to update the software automatically, press HOME and select [Help] → [System software update] → [Automatic software download] → [Off].

When you plug in the TV, the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV, because it takes time to initialize the system. Wait for about one minute, then operate it again. When you turn on by pressing the power button on the remote control or the TV, it takes some time to turn on the illumination LED and for the remote control to be functional.

When the illumination LED is flashing red, count how many times it flashes (interval time is three seconds).

If the illumination LED flashes red, reset the TV by disconnecting the AC power cord for two minutes, then turn on the TV. If the problem persists, contact Sony Customer Support (information provided on the front cover) with the number of times the illumination LED flashes red (interval time is three seconds). Disconnect the AC power cord, and contact Sony Customer Support.

When the illumination LED is not flashing, check the items as follows.

You can also refer to troubleshooting in the Help Guide or perform self-diagnosis by selecting [Help] → [Self diagnostics]. If the problem persists, contact Sony Customer Support (information provided on the front cover).

Troubles and Solutions

There is no picture (screen is dark) and no sound.

  • Check the cable/antenna connection.
  • Connect the TV to AC power, and press the button on the TV or POWER button on the remote control.

Some programs cannot be tuned.

  • Check the cable/antenna connection.

The remote control does not function.

  • Replace the batteries.

The [Parental lock (Broadcast)] password has been forgotten.

  • Enter 4357 for the PIN code. Update PIN code by selecting [Settings] → [Parental lock (Broadcast)] → [Change password].

The TV and its surroundings become warm.

  • When the TV is used for an extended period of time, the TV and its surroundings may become warm to the touch. This is not a malfunction of the TV.

How to reset the TV to factory settings

  • Turn on the TV. You can reset the TV to factory settings by pressing HOME, then select [Settings] → [Storage & reset] → [Factory data reset]. WARNING: The reset will clear all of your customized settings including the [Parental lock (Broadcast)] setting.
  • For security purposes, be sure to remove all personal and account information before discarding, selling or passing your TV to someone else by: unlinking/unregistering, signing out of and deactivating all network services as well as factory reset the TV.

Frozen audio or video, a blank screen, or the TV does not respond to TV or remote control buttons.

  • Perform a simple reset of the TV by unplugging the AC power cord for two minutes, then plug it in again.

The ⊙, +, + and - buttons cannot be located on the TV.

See below illustration for location of the buttons on the TV.

Rear of TVSONY Bravia XBR65Z9D - Frozen audio or video, a blank screen, or the TV does not respond to TV or remote control buttons. - 1

The illumination LED is turned on.

If you do not wish to light up the illumination LED, you can turn it off.

Press HOME, then select [Settings] → [Illumination LED] → [Off].

SONY Bravia XBR65Z9D - The illumination LED is turned on. - 1

Cannot connect to a wireless router by WPS (Wi-Fi Protected Setup).

  • If you use WEP security, select [Easy] -> [Wi-Fi] -> [Connect by scan list]. Then, select the network name (SSID) you want to connect.

Cannot find the required network name in network setup.

  • Select [Manual entry] and press to enter network name.

Specifications

System

Television system

NTSC: American TV standard

ATSC (8VSB terrestrial): ATSC compliant 8VSB

QAM on cable: ANSI/SCTE 07 2000 (Does not

include CableCARD functionality)

Channel coverage

Analog terrestrial: 2 - 69 / Digital terrestrial:

2-69

Analog Cable: 1 - 135 / Digital Cable: 1 - 135

Panel system

LCD (Liquid Crystal Display) Panel, LED

Backlight (Direct LED)

Speaker output

10W+10W

Wireless technology

Protocol IEEE802.11ac/a/b/g/n

Bluetooth Version 4.1

Input/Output jacks

CABLE/ANTENNA

75-ohm external terminal for RF inputs

VIDEO IN 1

Video / Audio input (mini jack)

COMPONENT IN

YPBPR (Component Video): 1080p (60Hz)

1080i (60 Hz), 720p (60 Hz), 480p, 480i

Audio input (phono pin jack)

VIDEO IN 2

Video input (common phono pin with Y input)

HDMI IN 1/2/3/4 (Support 4K resolution, HDCP 2.2-compatible)

Video (2D):

4096×2160p (60 Hz)*1,*2 4096×2160p

(24 Hz)*1 3840×2160p (60 Hz)*2

3840×2160p (24, 30 Hz), 1080p (30,

60 Hz), 1080/24p, 1080i (60 Hz), 720p (30,

60 Hz), 720/24p, 480p, 480i, PC Formats

*1 3840 × 2160p is displayed when

4096×2160p is input

*2 HDMI IN 2 / 3 only.

Video (3D) (3D compatible models only):

Frame Packing: 1080p (30 Hz), 1080/24p,

1080i (60 Hz), 720p (30, 60 Hz), 720/24p

Side-by-Side: 1080p (60 Hz), 1080/24p,

1080i (60 Hz), 720p (60 Hz)

Over-Under: 1080p (30, 60 Hz), 1080/24p,

1080i (60 Hz), 720p (60 Hz)

Audio: 5.1 channel linear PCM: 32, 44.1, 48

88.2, 96, 176.4 and 192 kHz 16, 20 and 24

bits, Dolby Digital, Dolby Digital Plus and DTS

ARC (Audio Return Channel) (HDMI IN 3 only) (Two channel linear PCM, Dolby Digital, Dolby Digital Plus, DTS)

DIGITAL AUDIO OUT (OPTICAL) Digital optical jack (Two channel linear PCM, Dolby Digital, DTS)

AUDIO OUT (Stereo mini jack) Headphone, Audio output, Subwoofer

1,2,3

USB port 1 and 2 support High Speed USB (USB2.0).

USB port 3 supports Super Speed USB (USB3.0).

LAN 10BASE-T/100BASE-TX connector (Connection speed may differ depending on the network environment. 10BASE-T/100BASE-TX communication rate and communication quality are not guaranteed for this TV.)

Home Network Refer to the Help Guide for supported formats.

REMOTE RS-232C, mini jack This jack is for receiving the external control signal.

IR BLASTER *1 IR Blaster Cable input (mini jack)

Others

Optional accessories Wireless Subwoofer: SWF-BR100 Active 3D Glasses: TDG-BT500A

SONY Bravia XBR65Z9D - Others - 1

Operating temperature 32°F - 104°F (0°C - 40°C)

Power and others

Power requirement 110 V - 240 V AC, 50/60 Hz (U.S.A./Canada) 120 V AC, 60 Hz)

Power consumption in use XBR-75Z9D: 428W XBR-65Z9D: 322W

in standby*2 Less than 0.50 W with 120 V AC and less than 0.50 W with 240 V AC

Screen size (inches measured diagonally) (Approx.)

XBR-75Z9D: 74.5 inches (75" class)

XBR-65Z9D: 64.5 inches (65" class)

Display resolution 3,840 dots (horizontal) × 2,160 lines (vertical)

Output Rating

USB1 5V, 500mA MAX

USB2 5V, 500mA MAX

USB3 5V, 900mA MAX

Dimensions (Approx.)

with stand XBR-75Z9D: 1,684 × 1,047 × 278 mm / 66 3/8 × 41 1/4 × 11 inches XBR-65Z9D: 1,462 × 920 × 268 mm / 57 5/8 × 36 1/4 × 10 5/8 inches

without stand XBR-75Z9D: 1,684 × 973 × 75 mm / 66 3/8 × 38 3/8 × 3 1/8 inches

XBR-65Z9D: 1,462 × 847 × 78 mm / 57 5/8 × 33 3/8 × 3 1/8 inches

wall-mount hole pattern XBR-75Z9D: 400 × 300 mm XBR-65Z9D: 400 × 300 mm

wall-mount screw size (mm) M6 (length: see diagram on page 12.)

Mass (Approx.)

with stand XBR-75Z9D: 45.1 kg / 99.4 lb. XBR-65Z9D: 35.7 kg / 78.7 lb.

without stand XBR-75Z9D: 41.3 kg / 91.0 lb. XBR-65Z9D: 32.0 kg / 70.5 lb.

*1 Only on limited region/country/TV model.

*2 Standby power consumption will increase when your TV is connected to the network.

Note

  • Optional accessories availability depends on countries/region/TV model/stock.
  • Design and specifications are subject to change without notice.

Licensing Information

  • The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.
  • "BRAVIA" and "BRAVIA" are trademarks or registered marks of Sony Corporation.
  • Gracenote, Gracenote eyeQ, Gracenote VideoID, Gracenote Video Explore, the Gracenote logo and logotype, and the "Powered by Gracenote" logo are either registered trademarks or trademarks of Gracenote in the United States and/or other countries.
  • Opera® Devices SDK from Opera

Software ASA. Copyright 1995-2015 Opera Software ASA. All rights reserved.

  • Wi-Fi, Wi-Fi Direct, Miracast, Wi-Fi Protected Setup and Wi-Fi CERTIFIED Logo are trademarks or registered trademarks of Wi-Fi Alliance.
  • For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Digital Surround is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.
  • QuickSet and the QuickSet logo are trademarks of Universal Electronics Inc. Portions © UEI 2000-2015
  • The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
  • TUXERA is a registered trademark of Tuxera Inc. in the US and other countries.
  • USB-IF SuperSpeed USB Trident logo is a registered trademark of USB Implementers Forum, Inc.

SONY Bravia XBR65Z9D - Licensing Information - 1

SONY Bravia XBR65Z9D - Licensing Information - 2

SONY Bravia XBR65Z9D - Licensing Information - 3

SONY Bravia XBR65Z9D - Licensing Information - 4

SONY Bravia XBR65Z9D - Licensing Information - 5

SONY Bravia XBR65Z9D - Licensing Information - 6

SONY Bravia XBR65Z9D - Licensing Information - 7

YOUR DATA - WHERE YOU WANT ITSONY Bravia XBR65Z9D - Licensing Information - 8

Table of Contents

IMPORTANT NOTICE. 2

Responsible party: Sony Electronics Inc.

Address: 16535 Via Esprillo,

San Diego, CA 92127 U.S.A.

DIGITAL AUDIO OUT (OPTICAL)

XBR-65Z9D: 64.5 inches (class 65")

XBR-75Z9D: 41.3 kg / 91.0 lb.

XBR-65Z9D: 32.0 kg / 70.5 lb.

For Your Convenience
Online Registration:Be sure to register your TV. United States http://productregistration.SONY.com Canada http://www.SONY.ca/registration
Software Updates:Your TV is capable of receiving software updates. For the latest information about software updates for your TV, visit: United States http://www.SONY.com/tvsupport Canada http://www.SONY.ca/support NOTE: If your TV is connected to the Internet, you can check for software updates by selecting [Help], [System software update] and then [Check for a system software update].
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Product information

Brand : SONY

Model : Bravia XBR65Z9D

Category : Television