Command Bar - Soundbar POLK - Free user manual and instructions

USER MANUAL Command Bar POLK

Quick Start Guide The Sound Bar with Amazon Alexa Built-in2 Thank you for your Polk purchase. If you have a question or comment, please feel free to call or email us. Headquarters Polk Audio 1 Viper Way, Vista, CA 92081 U.S.A. Technical Assistance In North America, call Polk Customer Service at 800-377-POLK(7655) (M–F, 9 a.m.–5:30 p.m. EST) Outside the US, call +1-410-358-3600 Email polkcs@polkaudio.com In the United Kingdom or Ireland , call Polk Customer Service at +44 202890279830 Dutch-speaking customers, call +31 402507800 In all other countries, please refer to polk-eu@mailmw.custhelp.com for support contact details. The complete owner’s manual can be found online at www.polkaudio.com/products/command-sound-bar3 What’s in the Box Sound bar Subwoofer Sound bar power cord 6’ (1.8m) Optical cable 6.5’ (2m) high-speed HDMI cable Product Literature Subwoofer power cord Sound bar power supply Remote control 2 (AAA) batteries AAA AAA4 Connecting Your TV Connect the included HDMI cable to the HDMI ports labeled with “ARC” on both the TV and the sound bar. Connect the included Optical cable between the TV and sound bar. Connect the included HDMI cable to any available HDMI port on the TV and to the “TV ARC” port on the sound bar. YES

Is an HDMI port on your TV labeled “ARC”?5

Connect the sound bar to an AC outlet During startup, you will see a blinking orange light on the front of the sound bar and the Alexa light ring will spin. 15V 1.2A

Position the sound bar For the best listening experience, position the sound bar centered under your TV. Note: For wall-mounting instructions, please refer to the included wall-mounting template. Sound Bar

Position the subwoofer For best performance, place the subwoofer on the same wall as the TV, no more than 30ft (10m) from the sound bar.

Connect the subwoofer to an AC outlet A solid green light will be visible on the back of the subwoofer to indicate that it is paired to the sound bar.6 Using Your TV Remote to Control the Volume The Command Bar comes pre-configured to respond to volume and mute commands from the most popular TV remotes including: Samsung, LG, Sony, Vizio and other major brands.*

All other trademarks, product names, logos and brands referenced herein are the property of their respective owners. Install remote control batteries Insert the provided AAA batteries.

Verify your connections Turn on your TV to verify that you are seeing video on the TV and hearing sound from the sound bar. You may have to select the appropriate HDMI source on your TV. Note: If you are hearing sound from both your TV and your sound bar, you must manually turn o your TV speakers using the Settings Menu on your TV. Please refer to your TV’s owner’s manual for instructions.

NOTE: If the Command Bar remote does not work with your TV, follow the instructions on page 15 to get the Command Bar to learn your TV remote control commands.7 Use the Polk Connect app to connect the Polk Command sound bar to your network and enable Amazon Alexa voice services. You’ll need your Wi-Fi password. Download the Polk Connect App from the App Store Talking to Your Polk Command Sound Bar Once connected to your network, use the Polk Command Bar to ask Alexa to perform many useful tasks. To get the attention of your Polk Command Bar, simply say “Alexa.” You can ask Alexa for sports updates, weather reports, cooking questions and more. You can also ask Alexa to control your sound bar — switch inputs, change sound modes, adjust the bass and customize Voice Adjust

center channel levels.8 Listening to Music via Bluetooth®

1. To pair your device via Bluetooth, press the Bluetooth button on the remote or say,

“Alexa, pair my phone.” Sound bar Subwoofer Sound bar power cord 6’ (1.8m) Optical cable 6.5’ (2m) high-speed HDMI cable Product Literature Subwoofer power cord Sound bar power supply Remote control 2 (AAA) batteries AAA AAA To connect your device to the Command Bar, go to the Bluetooth settings section in your phone, tablet or computer and select “Polk Command Bar.” The light will turn solid blue when your Bluetooth device is connected.

Mute Play/Pause Sport Mode Bluetooth® VoiceAdjust Up/Down Action Button Press to lower the volume and use Alexa Voice Services Night Mode HDMI Sources Back Bass Up/Down TV Source HDMI-ARC/Optical Movie Mode Forward Master Volume Up/Down Music Mode Remote Control10 Sound Modes Sport Mode Enhances dialogue-rich content, like sporting events, news casts and talk shows. Uses Voice Adjust to boost dialogue clarity and optimizes the subwoofer volume levels. Night Mode Reduces bass and volume dynamics while improving voice intelligibility for low-volume listening. Movie Mode Acoustically optimized for both movie and TV content. It also provides a bass boost, increased spatialization and enhances Voice Adjust levels for improved dialogue clarity. It is the default sound mode for HDMI and Optical input sources. Music Mode Music Mode gives you balanced sound and smoother bass while minimizing spatialization eects to ensure more natural sound reproduction.11 Optimizing Your Listening Experience Adjusting the Dialogue or Center Channel Use the Polk Voice Adjust feature to adjust dialogue levels to improve clarity when watching TV shows, movies and sports. About Built-in Polk VoiceAdjust® Technology The Command Bar features customizable voice levels in the sound bar, letting you tailor your listening experience however you prefer to reproduce clear, crisp dialogue and never miss a single word of your favorite movie, TV show or sporting event. Adjusting the Bass Easily adjust low-frequency volume for more or less impact.12 Sound Bar Top Panel Sound Bar Back Panel USB Power Connector Subwoofer Sync Button HDMI 1 HDMI 2HDMI (ARC) Optical Microphone Mute Volume Down Volume Up Action Button13 Visual Indicators The front of the sound bar contains a single light that changes color and flashes to provide status information about the sound bar, like audio decoder modes and sound bar power status. OFF NOT CONNECTED STANDBY MODE

CONNECTEDFLASHING PAIRING MODE

OFF NOT CONNECTEDSUBWOOFER SYNC LIGHTSOLID CONNECTEDFLASHING PAIRING MODE Back of Bar Back of Subwoofer Sound bar Subwoofer Sound bar power cord 6’ (1.8m) Optical cable 6.5’ (2m) high-speed HDMI cable Product Literature Subwoofer power cord Sound bar power supply Remote control 2 (AAA) batteries AAAAAA STEREO (PCM)NIGHT MODEDOLBY CONTENTDTS CONTENTBLUETOOTHSINGLE FLASH SOUND MODES SINGLE FLASH SOURCE SELECTION HDMI 1, HDMI 2, TV ARC, TV OPTICAL Front of Bar14 Using Your TV or Cable/Satellite Remote to Control the Command Bar There are several ways to use your TV, cable or satellite remote to control the Command Bar.

If your TV is connected via HDMI and your TV supports CEC (and it is enabled in the TV settings menu), you can control the volume and mute functions on the Command Bar from your TV without any further setup.

If your TV is connected via Optical or your TV is connected via HDMI but your TV does not support CEC, you may be able control the volume and mute functions on the Command Bar from your TV without any further setup if your TV is one of the supported brands and was manufactured within the last 5 years. Visit the Polk website for details.

IR LEARNING FUNCTION

If your TV is connected via Optical and it is not one of the more popular brands, you can teach your IR (infrared) remote to control volume, mute and other functions (such as source selection or bass volume) on your Command Bar.15 Using the IR Learning Function IMPORTANT: Hold both remotes about 12” (30cm) directly in front of the Command Bar when pressing their respective buttons. Make sure your remotes have fresh batteries. Entering IR Learn Mode Make sure your sound bar is powered on, then press and hold the mic mute button on the sound bar for about 3 seconds. Release the button when you hear “Entering IR learn mode.” You should now see a slow blinking white light on the front of the sound bar. STEP 1: Select a button on your Command Bar remote Press and release the button on the Command Bar remote that you want to learn (ex: Volume Up). STEP 2: Select a button on your TV remote Very slowly tap the corresponding button on your TV remote until you hear “IR Command learned.” STEP 3: Learn another code Continue learning additional functions by repeating steps 1-3. Exiting IR Learn Mode Press and hold the mic mute button on the sound bar again for about 3 seconds. NOTE: The sound bar will automatically exit IR learn mode if it has not received any IR commands for 60 seconds. All learned IR commands will automatically be saved. 12” (30cm) Sound bar Subwoofer Sound bar power cord 6’ (1.8m) Optical cable 6.5’ (2m) high-speed HDMI cable Product Literature Subwoofer power cord Sound bar power supply Remote control 2 (AAA) batteries AAAAAA16 I Don’t Hear Sound From My Subwoofer

1) Verify that the subwoofer is plugged into a power source.

2) Check the green light on the back of the subwoofer.

• If it is solid green, turn up the Bass using the remote control.

• If it is flashing green, you need to sync the subwoofer to the sound bar using the instructions below. If both lights are o, you need to connect the subwoofer to a power source. Syncing the Subwoofer to the Sound Bar

1) Verify that the sound bar and subwoofer are plugged into a power source.

2) On the back of the sound bar, press and hold the SYNC button until you hear “Entering

subwoofer pairing mode,” then release the button. The SUB light above the SYNC button will flash green.

3) On the back of the SUBWOOFER, press and hold the SYNC button until you hear

“Subwoofer paired,” (about 10 seconds) and the light on the back of the subwoofer turns solid green. Troubleshooting

CLEARING ALL LEARNED IR CODES

Press and hold the mic mute button on the sound bar for about 10 seconds.17 Listen out loud with Spotify Connect