iQ500 WI12W324ES - Washing machine SIEMENS - Free user manual and instructions

USER MANUAL iQ500 WI12W324ES SIEMENS

These repair hints support consumer to repair appliances by himself according to the applicable eco-design regulation (as of 03/2021). They contain information how to exchange defined spare parts including warnings and risks. In case of questions, please contact our customer service. We will only be liable for damages if the repair hints have been followed properly.

1.2 Explanation of symbols

The warning levels consist of a symbol and a signal word. The signal word indicates the severity of the danger. Warning level Meaning Danger Non-observance of the warning message will result in death or serious injuries. Warning Non-observance of the warning message could result in death or serious injuries. Caution Non-observance of the warning message could result in minor injuries. Notice Non-observance of the warning message could result in damage to property. Table1: Danger levels

1.2.2 Hazard symbols

Hazard symbols are symbolic representations which give an indication of the kind of danger. The following hazard symbols are used in this document: Hazard symbol Meaning General warning message Danger from electrical voltage Risk of explosion Danger of cuts Danger of crushing Concerning this document 2021-02-16_8001214498 Copyright by BSH Hausgeräte GmbH Page103of481Hazard symbol Meaning Danger from hot surfaces Danger from strong magnetic field Danger from non-ionizing radiation Table2: Hazard symbols

1.2.3 Structure of the warnings

Warnings in this document have a standardised appearance and a standardised struc- ture. Danger Type and source of danger! Possible consequences of ignoring the danger / warning.

Measures and prohibitions for preventing the danger. The following example shows a warning that warns against electric shock due to live parts. The measure for avoiding the danger is mentioned. Danger Risk of electric shock due to live parts! Death by electrocution

Disconnect appliances from electrical supply at least 60 seconds before starting repairs.

1.2.4 General symbols

The following general symbols are used in this document: Gen. symbol Meaning Identification of a special tip (text and/or graphic) Identification of a simple tip (only text) Identification of a link to a video tutorial Gen. symbol Meaning Identification of required tools Identification of required preconditions Identification of a condition (if ..., then ...) Identification of a result Start Identification of a key or button [00123456] Identification of a material number Status Identification of displayed text / window (in the appliance's display) Table3: General symbols Concerning this document 2021-02-16_8001214498 Copyright by BSH Hausgeräte GmbH Page104of481Tools and aids Designation Details Images Auxiliary tool [15000155] Tool for loosening out of plastic parts Screwdriver Torx T20 with bore hole [00340764] 100mm, for screws with safety pin Torque spanner [15000441] Torque spanner 20 - 100 Nm Slot screwdriver [00340854] Blade 3.5mm x 0.6mm x 100mm, Protective Insulation 1000V AC Slot screwdriver [00340855] Blade 5.5mm x 1.0mm x 125mm, Protective Insulation 1000V AC Needle-nose pliers, angled pattern [00341269] Length 200 mm Side-cutting pliers [00342182] Length: 200mm Designation Details Images Combination wrench [00340811] Wrench size 10ºmm, M6 Combination wrench [00340814] Wrench size 13ºmm, M8 Combination wrench [00340817] Wrench size 17mm, M10 Combination wrench [15000459] Wrench size 16ºmm, M10 Tools and aids 2021-02-16_8001214498 Copyright by BSH Hausgeräte GmbH Page105of481Repair

3.1 Replacing fascia panel

Caution Sharp housing edges! Cut injuries

Wear protective gloves. Warning Slipping of tilted appliances! Bone fractures / crush injuries

Secure appliances against slipping. Caution Risk of falling parts due to released screws! Injury because of falling parts.

Secure component from falling down. Notice Risk of falling parts due to released screws! Damage to other parts of the appliance or at customers home e.g. bot- tom.

Secure component from falling down. Prerequisite: Appliance is disconnected from power supply. Appliance is disconnected from water supply. Appliances is freely accessible. Detergent drawer has been removed.→Page 108

2. Remove cover (2).

Repair 2021-02-16_8001214498 Copyright by BSH Hausgeräte GmbH Page106of4812. Remove screws. 3. 1. Release catch elements (1, 2).

2. Pull fascia panel to the front (3).

Install in reverse order. Repair 2021-02-16_8001214498 Copyright by BSH Hausgeräte GmbH Page107of4813.2 Replacing detergent drawer Prerequisite: Appliance is disconnected from power supply. Appliance is disconnected from water supply.

3.2.1 Removing detergent drawer

1. Pull out detergent drawer.

Install in reverse order. Repair 2021-02-16_8001214498 Copyright by BSH Hausgeräte GmbH Page108of4813.3 Replacing detergent drawer handle Prerequisite: Appliance is disconnected from power supply. Appliance is disconnected from water supply. Detergent drawer has been removed.→Page 108

3.3.1 Removing detergent drawer handle

1. Release catch elements.

Do not reach into the hinge area.

Wear protective gloves. Prerequisite: Appliance is disconnected from power supply. Appliance is disconnected from water supply. Door is opened. Furniture panel has been removed.

Notice Risk of falling parts due to released screws! Damage to other parts of the appliance or at customers home e.g. bottom.

Secure component from falling down. Caution Risk of falling parts due to released screws! Injury because of falling parts.

Secure component from falling down. Remove screws (1).

2. Remove door upwards.

Do not reach into the hinge area.

Wear protective gloves. Prerequisite: Appliance is disconnected from power supply. Appliance is disconnected from water supply. Furniture panel has been removed. Door has been removed.→Page 110

Disassemble door from outside to inside.

Do not reach into the hinge area.

Wear protective gloves. Prerequisite: Appliance is disconnected from power supply. Appliance is disconnected from water supply.

3.6.1 Removing door hinge

1. Release two screws.

3. Disassemble door from outside to inside.

Wear protective gloves. Caution Risk of falling parts due to released screws! Injury because of falling parts.

Secure component from falling down. Notice Risk of falling parts due to released screws! Damage to other parts of the appliance or at customers home e.g. bot- tom.

Secure component from falling down. Prerequisite: Appliance is disconnected from power supply. Appliance is disconnected from water supply. Appliances is freely accessible. Detergent drawer has been removed.→Page 108 Fascia panel has been removed. Door has been removed.→Page 110 Bottom cover has been removed.→Page 118

3.7.1 Removing door seal

1. Loosen the retainer on the drum light.

Notice Risk of damaged surface! Surface of appliance can be scratched by using wrong tools.

Only use plastic tools to replace the tension ring. Remove tension ring from gasket with a plastic tool.

3. Release door seal from front panel.

4. Release cable connector from door lock.

Repair 2021-02-16_8001214498 Copyright by BSH Hausgeräte GmbH Page113of4815. Loosen the screws in the indicated order.

6. Remove front panel.

7. Disconnect all hose connections.

Install in reverse order. Repair 2021-02-16_8001214498 Copyright by BSH Hausgeräte GmbH Page114of4813.8 Replacing door lock As a manufacturer, we are obliged to provide consumers with the spare part door lock including repair instructions in accordance with Regulation (EU) 2019/2023. However, we would like to point out that after replacing a door lock, an electrotechnical safety test by a qualified electrician is required before the device is put into operation. This person must be verifiably qualified according to the country-specific laws, regulations and standards. Danger Risk of electric shock due to live parts! Danger to life through electric shock in case of improper repair

Electric parts should be repaired by a qualified electricians.

After the repair have a safety test according VDE 0701 or country- specific regulations performed. Caution Sharp housing edges! Cut injuries

Wear protective gloves. Warning Slipping of tilted appliances! Bone fractures / crush injuries

Secure appliances against slipping. Caution Risk of falling parts due to released screws! Injury because of falling parts.

Secure component from falling down. Notice Risk of falling parts due to released screws! Damage to other parts of the appliance or at customers home e.g. bot- tom.

Secure component from falling down. Prerequisite: Appliance is disconnected from power supply. Appliance is disconnected from water supply. Appliances is freely accessible. Furniture panel has been removed. Fascia panel has been removed. Door has been removed.→Page 110 Tension ring has been removed. Front panel has been removed. Door seal has been removed.

2. Release door lock.

3. Remove door lock.

Wear protective gloves. Warning Slipping of tilted appliances! Bone fractures / crush injuries

Secure appliances against slipping. Caution Risk of falling parts due to released screws! Injury because of falling parts.

Secure component from falling down. Notice Risk of falling parts due to released screws! Damage to other parts of the appliance or at customers home e.g. bot- tom.

Secure component from falling down. Prerequisite: Appliance is disconnected from power supply. Appliance is disconnected from water supply. Appliances is freely accessible. Detergent drawer has been removed.→Page 108 Fascia panel has been removed.

3.9.1 Removing drum light

1. Pull drum light holder out of appliance.

2. Disconnect electrical connections.

3. Remove drum light from drum light holder.

Install in reverse order. Repair 2021-02-16_8001214498 Copyright by BSH Hausgeräte GmbH Page117of4813.10 Replacing bottom cover Fig.1: Bottom group cover Prerequisite: Appliance is disconnected from power supply. Appliance is disconnected from water supply. Furniture panel has been removed.

3.10.1 Removing bottom cover

Prerequisite: Appliance is disconnected from power supply. Appliance is disconnected from water supply.

1. Remove bottom cover.

2. Detach hose from the holder.

Repair 2021-02-16_8001214498 Copyright by BSH Hausgeräte GmbH Page118of4813. 1. Unscrew the screw (1).

2. Press retaining point and remove downwards (2).

4. Pull bottom group cover and remove forwards.

5. Pull hose out of the cover.

3.10.2 Installing the cover

Wear protective gloves. Prerequisite: Appliance is disconnected from power supply. Appliance is disconnected from water supply. Appliances is freely accessible. Detergent drawer has been removed.→Page 108 Furniture panel has been removed. Door has been removed.→Page 110 Door seal has been removed.

3.11.1 Removing front panel

1. Loosen the retainer on the drum light.

Caution Risk of falling parts due to released screws! Injury because of falling parts.

Secure component from falling down. Notice Risk of falling parts due to released screws! Damage to other parts of the appliance or at customers home e.g. bottom.