DMRMC100S - Receiver Crestron - Free user manual and instructions

Product Type	Digital Media Receiver
Brand	Crestron
Model	DMRMC100S
Dimensions (W x H x D)	43.2 x 4.4 x 20.3 cm (17 x 1.75 x 8 in)
Weight	2.3 kg (5 lbs)
Power Supply	100-240 V AC, 50/60 Hz
Power Consumption	30 W (max)
Operating Temperature	0 to 40 °C
Operating Humidity	10% to 90% (non-condensing)
Housing Material	Metal (brushed steel)
Color	Black
Rack Mounting	Yes, 1U (mounting kit included)
Input Connectors	2x HDMI, 1x Ethernet (RJ-45), 1x USB, 1x IR
Output Connectors	1x HDMI, 1x digital optical audio, 1x analog RCA audio
Supported Protocols	HDCP 2.2, EDID, CEC, IP (TCP/IP, UDP), IR, RS-232
Maximum Video Resolution	3840x2160 (4K UHD) at 60 Hz
Main Functions	AV signal reception and distribution, network streaming, IP control, HDCP management, format conversion
Maintenance and Cleaning	Unplug the device before cleaning. Use a soft, dry cloth. Do not use liquid or abrasive cleaners.
Safety	Do not expose to water, moisture, or extreme temperatures. Unplug during thunderstorms. No user-serviceable parts.
Spare Parts and Repairability	Device not user-serviceable. Contact a qualified Crestron technician for repairs. Parts available through customer service.
General Information	Manufacturer warranty: see Crestron website. CE marking, WEEE. Made in China.

Frequently Asked Questions - DMRMC100S Crestron

How to correctly install the Crestron DMRMC100S?

The device can be rack mounted (1U) or placed on a stable surface. Ensure that the ventilation openings are not obstructed and maintain a minimum distance of 10 cm around the device. Connect cables before plugging in the power.

What cables to use for an HDMI connection?

Use certified high-speed HDMI cables to support 4K resolution. The maximum recommended length is 5 meters to avoid signal loss.

Does the device heat up normally?

Yes, moderate heating is normal during operation. Do not place the device on soft surfaces and ensure adequate ventilation.

How to clean the housing?

Unplug the device. Use a soft, dry cloth to remove dust. Never use liquid or abrasive cleaners.

What to do if the image does not display?

Check the HDMI connections, ensure the source and display are on. Test with another cable. If the problem persists, reset the device by unplugging it for 30 seconds.

Can the device be used with a Crestron control system?

Yes, the DMRMC100S is compatible with Crestron control systems via IP, IR, or RS-232. It supports standard control protocols.

What is the maximum supported resolution?

The device supports 4K UHD (3840x2160) at 60 Hz with HDCP 2.2. Lower resolutions are also supported.

How to update the firmware?

Connect the device to the network and access the web interface via its IP address (default 192.168.1.100). The update is done from the 'Firmware Update' menu.

Is the device compatible with Bluetooth speakers?

No, the DMRMC100S does not have a Bluetooth module. Use the analog or optical audio output to connect external speakers.

What to do in case of malfunction or failure?

First consult the user manual. If the problem persists, contact Crestron technical support. Do not open the device, as it contains no user-serviceable parts.

USER MANUAL DMRMC100S Crestron

Crestron Electronics, Inc.

The original language version of this document is U.S. English. All other languages are a translation of the original document.

The product warranty can be found at www.crestron.com/warranty.

Russian:「apaHTnaHa npOdyKT DocTynHa no aDpecy www.crestron.com/warranty.

The specific patents that cover Crestron products are listed online at www.crestron.com/legal/pat

Chinese: Crestron 产品所覆盖的特定专利列表可在线查看www.crestron.com/legal/patents。

Crestron and the Crestron logo are either trademarks or registered trademarks of Crestron Ele Inc. in the United States and/or other countries. Other trademarks, registered trademarks, and names may be used in this document to refer to either the entities claiming the marks and their products. Crestron disclaims any proprietary interest in the marks and names of others. It not responsible for errors in typography or photography.

©2023 Crestron Electronics, Inc.

English

Important Safety Instructions

• Read these instructions.

• Keep these instructions.

Heed all warnings.

• Follow all instructions.

• Do not use this apparatus near water.

• Clean only with dry cloth.

• Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

• Do not install near any heat sources, radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

• Do not defeat the safety purpose of a polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third plug is provided for your safety. If the provided plug does not fit into your outlet, contact an electrician for replacement of the observed outlet.

• Protect the power cord from being w on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

• Only use attachments/accessories specified by the manufacturer.

• Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use when moving the cart/equipment combination to avoid injury from tipping over.

• Unplug this apparatus during lightning storms or when unused for long periods of time.

Refer all servicing to qualified service This is personnel. Servicing is required when the shall apparatus has been damaged in any with an such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the This dev apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

• Disconnect power prior to connecting or disconnecting equipment.
• Do not install in direct sunlight.
• The apparatus must be installed in a way that the power cord can be removed either from the wall outlet or from the device itself in order to disconnect the mains power.
• Prevent foreign objects from entering the device.

WARNING:

To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. The apparatus shall not be exposed to dripping or splashing. Objects filled with liquids, such as vases, should not be placed on the apparatus.

WARNING:

To prevent electric shock, do not remove cover. There are no user serviceable parts inside. Only qualified service personnel should perform service.

oked

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING:

an apparatus with Class I construction be connected to an electrical outlet earthing ground terminal.

IMPORTANT:

ectsThis device can be used with Class 2 output

Waste Electrical & Electronic Equipment Contact

Directive

If you have any questions, please contact

The Waste Electrical & Electronic Equipm nestron.

(WEEE) directive marking on a product North and South America:

indicates that it should not be disposed Cefstron Electronics, Inc.

with general waste. Instead, you are £ 15 Volvo Drive

encouraged to reuse or recycle the product high, NJ 07647 USA

accordance with Directive 2012/197/EU of the Europe, Middle East, and Africa:

European Union . Proper disposal of thisproduct will help prevent potential negative

product will help prevent potential negative effects on the environment and human Oude Keerbergsebaan 2 ,

effects on the environment and human 2820 Rijmenam, Belgium

health, which could otherwise be caused by VAT No. BE0699.717.121

Inappropriate waste handling. Penalties may be applicable for incorrect disposal of Australia and New Zealand:

waste in accordance with your national Crestron ANZ PTY . Ltd.

legislation. For information about recyclingLevel 5, 15 Help Street,

this product , please contact your household Chatswood NSW 2067 , Australia

waste disposal service, your original Asia:

distributor, or Crestron. Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

Phone:

Please visit crestron.com to find the phone number for Crestron support in your region.

Email:

[e-mail] or

[e-mail]

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

电话：

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

電話：

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No.BEO699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

Telefon:

Europe, Middle East, and Africa:

ADVERTENCIA:

ESTE ES UN DISPOSITIVO DE FABRICACONe Keerbergsebaan 2,

CORRESPONDIENTE A LA CLASE I. SE 2B2BE Rijmenam, Belgium

CONECTAR A UNA TOMA ELECTRICA CNT No. BE0699.717.121

TERMINAL DE TIERRA. Australia and New Zealand:

IMPORTANTE: Crestron ANZ PTY. Ltd.

21-05, Tour Prudential

049712 de Singapore

Telephone:

Contatto
In caso di domande, contattare Crestron.
North and South America:
crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647 USA
Europe, Middle East, and Africa:
Crestron Europe BV
Oude Keerbergsebaan 2,
2820 Rijmenam, Belgium
VAT No. BE0699.717.121
Australia and New Zealand:
Crestron ANZ PTY. Ltd.
Level 5, 15 Help Street,
Chatswood NSW 2067, Australia
Asia:
Crestron Singapore Pte. Ltd.
30, rue Cecil

21-05, Tour Prudential

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

電話：

destron Electronics, Inc.

95 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

Telefoon:

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North and South America:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647 USA
Europe, Middle East, and Africa:
Crestron Europe BV
Oude Keerbergsebaan 2,
2820 Rijmenam, Belgium
VAT No.BE0699.717.121
Australia and New Zealand:
Crestron ANZ PTY.Ltd.
Level 5, 15 Help Street,
Chatswood NSW 2067,Australia

Asia:

Crestron Singapore Pte. Ltd.
30, rule Cecil

2105, Tour Prudential

1049712 de Singapour
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[e-mail] or
[e-mail]