ZFC 38402 WA - Freezer ZANUSSI - Free user manual and instructions

Features	Details
Product type	Freezer
Net capacity	384 liters
Energy class	A+
Dimensions (HxWxD)	1710 x 600 x 650 mm
Weight	70 kg
Cooling system	Static cooling
Noise level	42 dB
Number of drawers	4
Additional features	Temperature control, temperature alarm
Annual energy consumption	300 kWh
Warranty	2 years
Usage tips	Do not overload, maintain a constant temperature
Maintenance	Regular defrosting, cleaning of seals
Safety measures	Safety lock, protection against electrical overloads
Included accessories	Storage basket

Frequently Asked Questions - ZFC 38402 WA ZANUSSI

Why is my ZANUSSI ZFC 38402 WA freezer not freezing properly?

Check that the temperature is set correctly. Also ensure that the door seals are in good condition and that the door closes properly.

How do I defrost my ZANUSSI ZFC 38402 WA freezer?

Unplug the freezer, remove all food, and let the ice melt naturally. You can speed up the process by placing a container of hot water inside.

What should I do if the freezer makes a strange noise?

Check that the freezer is level and that no objects are touching the compressor. If the noise persists, contact a technician.

What is the best temperature setting for my freezer?

The recommended setting is -18 C to ensure optimal food preservation.

Is my ZANUSSI ZFC 38402 WA freezer energy efficient?

Yes, this model is designed to be energy efficient, featuring a high energy class which helps reduce your electricity bills.

How do I clean the inside of my freezer?

Unplug the freezer, remove all food, and use a mixture of warm water and baking soda to clean the interior. Rinse and dry before putting the food back.

What should I do if the light inside my freezer does not turn on?

Check if the freezer is properly plugged in and if the bulb is burnt out. If everything seems fine, contact after-sales service.

Can I store hot food in my ZANUSSI ZFC 38402 WA freezer?

No, it is recommended to let hot food cool to room temperature before placing it in the freezer to avoid raising the internal temperature.

How do I know if my freezer has a refrigerant leak problem?

If you notice an increase in internal temperature, unusual noises, or excessive frost buildup, this may indicate a problem. Contact a professional for an assessment.

USER MANUAL ZFC 38402 WA ZANUSSI

Simple line drawing of a laptop computer (no text or symbols)

ZFC38402WA

1-3 4-6 7-12

LAGERKÖRBE

Line drawing of a hand holding a tool or component, no text or symbols present

TECHNISCHE DATEN

1.3 4.6 7.12

PANIERS DE RANGEMENT

Line drawing of a hand holding a U-shaped object, no text or symbols present

CARACTÉRISTIQUES TECHNIQUES

FICHE D'INFORMATIONS PRODUIT

1-3 4-6 7-12

CESTELLI

Line drawing of a hand holding a U-shaped object inside a rectangular frame (no text or symbols)

Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damage that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference.

CHILDREN AND VULNERABLE PEOPLE SAFETY

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
• Children between 3 and 8 years of age and persons with very extensive and complex disabilities shall be kept away from the appliance unless continuously supervised.
• Children of less than 3 years of age should be kept away from the appliance unless continuously supervised.
• Do not let children play with the appliance.
• Children shall not carry out cleaning and user maintenance of the appliance without supervision.
• Keep all packaging away from children and dispose of it appropriately.

GENERAL SAFETY

- This appliance is intended to be used in household and similar applications such as:

• Farm houses; staff kitchen areas in shops, offices and other working environments
• By clients in hotels, motels, bed and breakfast and other residential type environments

- WARNING: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

- WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

• WARNING: Do not damage the refrigerant circuit.
• WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
• Do not use water spray and steam to clean the appliance.
• Clean the appliance with a moist soft cloth. Only use neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects.
• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
• If the supply cord is damaged, it must be replaced by the manufacturer, its Authorised Service Centre or similarly qualified persons in order to avoid a hazard.

SAFETY INSTRUCTIONS

INSTALLATION

WARNING! Only a qualified person must install this appliance.

• Remove all the packaging.
• Do not install or use a damaged appliance.
• Follow the installation instructions supplied with the appliance.
• Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear.

- Make sure the air can circulate around the appliance.

- At first installation or after reversing the door wait at least 4 hours before connecting the appliance to the power supply. This is to allow the oil to flow back in the compressor.

- Before carrying out any operations on the appliance (e.g. reversing the door), remove the plug from the power socket.

- Do not install the appliance close to radiators or cookers, ovens or hobs.

- Do not expose the appliance to the rain.

- Do not install the appliance where there is direct sunlight.

- Do not install this appliance in areas that are too humid or too cold.

- When you move the appliance, lift it by the front edge to avoid scratching the floor.

ELECTRICAL CONNECTION

WARNING! Risk of fire and electric shock.

WARNING! When positioning the appliance, ensure the supply cord is not trapped or damaged.

WARNING! Do not use multi-plug adapters and extension cables.

• The appliance must be earthed.
• Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply.
• Always use a correctly installed shockproof socket.
• Make sure not to cause damage to the electrical components (e.g. mains plug, mains cable, compressor). Contact the Authorised Service Centre or an electrician to change the electrical components.
• The mains cable must stay below the level of the mains plug.
• Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.
• Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.

USE

WARNING! Risk of injury, burns, electric shock or fire.

The appliance contains flammable gas, isobutane (R600a), a natural gas with a high level of environmental compatibility. Be careful not to cause damage to the refrigerant circuit containing isobutane.

• Do not change the specification of this appliance.
• Do not put electrical appliances (e.g. ice cream makers) in the appliance unless they are stated applicable by the manufacturer.
• If damage occurs to the refrigerant circuit, make sure that there are no flames and sources of ignition in the room. Ventilate the room.

- Do not let hot items to touch the plastic parts of the appliance.

- Do not put soft drinks in the freezer compartment. This will create pressure on the drink container.

- Do not store flammable gas and liquid in the appliance.

- Do not put flammable products or items that are wet with flammable products in, near or on the appliance.

- Do not touch the compressor or the condenser. They are hot.

- Do not remove or touch items from the freezer compartment if your hands are wet or damp.

- Do not freeze again food that has been thawed.

- Follow the storage instructions on the packaging of frozen food.

- Wrap the food in any food contact material before putting it in the freezer compartment.

INTERNAL LIGHTING

WARNING! Risk of electric shock.

INSTALLATION

WARNING! Refer to Safety chapters.

POSITIONING

This appliance can be installed in a dry, well ventilated indoor where the ambient temperature corresponds to the climate class indicated on the rating plate of the appliance:

- The type of lamp used for this appliance is for household appliances only. Do not use it for house lighting.

CARE AND CLEANING

WARNING! Risk of injury or damage to the appliance.

• Before maintenance, deactivate the appliance and disconnect the mains plug from the mains socket.
• This appliance contains hydrocarbons in the cooling unit. Only a qualified person must do the maintenance and the recharging of the unit.
• Regularly examine the drain of the appliance and if necessary, clean it. If the drain is blocked, defrosted water collects in the bottom of the appliance.

SERVICE

• To repair the appliance contact the Authorised Service Centre.
• Use original spare parts only.

DISPOSAL

WARNING! Risk of injury or suffocation.

• Disconnect the appliance from the mains supply.
• Cut off the mains cable and discard it.
• Remove the door to prevent children and pets to be closed inside of the appliance.
• The refrigerant circuit and the insulation materials of this appliance are ozone-friendly.
• The insulation foam contains flammable gas. Contact your municipal authority for information on how to discard the appliance correctly.
• Do not cause damage to the part of the cooling unit that is near the heat exchanger.

Climate class	Ambient temperature
SN +10°C to +32°C
N +16°C to +32°C
ST +16°C to + 38°C
T +16°C to + 43°C

Some functional problems might occur for some types of models when operating outside of that range. The correct operation can only be guaranteed within the specified temperature range. If you have any doubts regarding where to install the appliance, please turn to the vendor, to our customer service or to the nearest Authorised Service Centre.

The plug should be accessible after installation.

ELECTRICAL CONNECTION

- Before plugging in, ensure that the voltage and frequency shown on the rating plate correspond to your domestic power supply.

OPERATION

CONTROL PANEL

1 2 3

0 1 2 A 7 3 B 6 4 5 C

• The appliance must be earthed. The power supply cable plug is provided with a contact for this purpose. If the domestic power supply socket is not earthed, connect the appliance to a separate earth in compliance with current regulations, consulting a qualified electrician.
• The manufacturer declines all responsibility if the above safety precautions are not observed.
• This appliance complies with the E.E.C. Directives.

VENTILATION REQUIREMENTS

The airflow behind the appliance must be sufficient.

1. Put the freezer in horizontal position on a firm surface. The cabinet must be on all four feet.
2. Make sure that the clearance between the appliance and rear wall is 5 cm.
3. Make sure that the clearance between the appliance and the sides is 5 cm.

1 Temperature regulator
2 Power indicator light
3 High temperature alarm light

A. Temperature Regulator
B. Half Loaded position
C. Full Loaded position

SWITCHING ON

1. Insert the plug into the wall socket.

2. Turn the Temperature Regulator to the Full Loaded position and let the appliance run for 24 hours to allow the correct temperature to be reached before placing food inside. The power indicator light will light up.

3. Adjust the Temperature Regulator according to the quantity of the stored foods.

SWITCHING OFF

Turn the Temperature regulator to the "0" position.

TEMPERATURE REGULATION

The temperature within the appliance is controlled by the Temperature Regulator situated on the control panel.

To operate the appliance, proceed as follows:

• to obtain a lower temperature inside the appliance, turn the Temperature Regulator clockwise.
• to obtain a higher temperature inside the appliance, turn the Temperature Regulator counterclockwise.

DAILY USE

WARNING! Refer to Safety chapters.

FREEZING FRESH FOOD

The freezer compartment is suitable for freezing fresh food and storing frozen and deep-frozen food for a long time.

The maximum amount of food that can be frozen in 24 hours is specified on the rating plate (refer to "Technical data").

The freezing process lasts 24 hours: during this period do not add other food to be frozen.

STORAGE OF FROZEN FOOD

When first starting-up or after a period out of use, before putting the products in the compartment let the appliance run at least 24 hours Temperature Regulator to the Full Loaded position.

In case of freezing less food volumes, the Half Loaded setting is the most suitable. In case of freezing large amounts of food, the Full Loaded setting is the most suitable (refer to "Switching on").

However, the exact setting should be chosen keeping in mind that the temperature inside the appliance depends on:

• room temperature
• how often the lid is opened
• the quantity of food stored
• the location of the appliance.

HIGH TEMPERATURE ALARM

An increase in the temperature in the freezer (for example due to a power failure) is indicated by switching on of the Alarm light.

During the alarm phase, do not place food inside the freezer.

When normal conditions are restored, the Alarm light will switch off automatically.

CAUTION! In the event of accidental defrosting, for example due to a power failure, if the power has been off for longer than the value shown in the technical characteristics chart under "rising time", the defrosted food must be consumed quickly or cooked immediately and then re-frozen (after cooling).

OPENING AND CLOSING THE LID

CAUTION! Never pull the handle with immense force.

As the lid is equipped with a tightly closing seal, it is not easy to reopen it shortly after closing (due to the vacuum formed inside). Wait for few minutes before reopening the appliance.

The vacuum valve will help you to open the lid.

PLASTIC LOW DIVIDER

With the low divider you can have a better use of the space above the compressor. The space formed this way will allow you to store small food packs that can be found more easily.

The separator may also be used as a tray at the time of defrosting the freezer.

FREEZING CALENDAR

The symbols show different types of frozen goods. The numbers indicate storage times in months for the appropriate types of frozen goods. Whether the upper or lower value of the indicated storage time is valid depends on the quality of the foods and treating before freezing.

1-3 4-6 7-12

STORAGE BASKETS

Hang the baskets on the upper edge of the freezer (A) or place them inside the freezer (B). Turn and fix the handles for these two positions as shown in the picture.

A B

The following pictures show how many baskets can be placed inside the various freezer models.

The baskets will slide into each other.

230 200 946 1061 1201 1336 1611

You can purchase additional baskets from your local Authorised Service Centre.

HINTS AND TIPS

WARNING! Refer to Safety chapters.

HINTS FOR FREEZING

To help you make the most of the freezing process, here are some hints:

- The maximum quantity of food which can be frozen in 24 hours is shown on the rating plate.

- The freezing process takes 24 hours. No further food to be frozen should be added during this period.

- Freeze only top quality, fresh and thoroughly cleaned foodstuffs.

- Prepare food in small portions to enable it to be rapidly and completely frozen and to make it possible subsequently to thaw only the quantity required.

- Wrap up the food in aluminium foil or polythene and make sure that the packages are airtight.

- Do not allow fresh, unfrozen food to touch food which is already frozen, thus avoiding a rise in temperature of the latter.

- Lean foods store better and longer than fatty ones; salt reduces the storage life of food.

- Water ices, if consumed immediately after removal from the freezer compartment, can possibly cause the skin to be freeze burnt.

- It is advisable to show the freezing in date on each individual pack to enable you to keep tab of the storage time.

HINTS FOR STORAGE OF FROZEN FOOD

To obtain the best performance from this appliance, you should:

- make sure that the commercially frozen foodstuffs were adequately stored by the retailer;

• be sure that frozen foodstuffs are transferred from the store to the freezer in the shortest possible time;
• not open the lid frequently or leave it open longer than absolutely necessary.

CARE AND CLEANING

WARNING! Refer to Safety chapters.

CLEANING THE INTERIOR

Before using the appliance for the first time, the interior and all internal accessories should be washed with lukewarm water and some neutral soap to remove the typical smell of a brand-new product, then dried thoroughly.

CAUTION! Do not use detergents, abrasive powders, chlorine or oil-based cleaners as they will damage the finish.

PERIODIC CLEANING

CAUTION! Unplug the appliance before carrying out any maintenance operation.

Do not use detergents, abrasive products, highly perfumed cleaning products or wax polishes to clean the inner side of the appliance. Prevent damage to the cooling system. There is no need to clean the compressor area.

1. Switch off the appliance.
2. Regularly clean the appliance and the accessories with warm water and neutral soap. Clean the lid seal carefully.
3. Fully dry the appliance.
4. Connect the mains plug to the mains socket.

5. Switch on the appliance.

6. Once defrosted, food deteriorates rapidly and cannot be refrozen.

7. Do not exceed the storage period indicated by the food manufacturer.

DEFROSTING THE FREEZER

CAUTION! Never use sharp metal tools to scrape off frost as you could damage the appliance. Do not use a mechanical device or any artificial means to speed up the thawing process (other than those recommended by the manufacturer). A temperature rise of the frozen food packs, during defrosting, may shorten their safe storage life.

The amount of frost on the walls of the appliance will be increased by the high level of the outer environment humidity and if the frozen food is not wrapped properly.

Defrost the freezer when the frost layer reaches a thickness of about 10-15 mm.

1. Switch off the appliance.
2. Remove any stored food, wrap it in several layers of newspaper and put it in a cool place.
3. Leave the lid open, remove the plug from the defrost water drain and collect all defrost water on a tray. Use a scraper to remove ice quickly.
4. When defrosting is completed, dry the interior thoroughly and refit the plug.
5. Switch on the appliance.
6. Set the temperature regulator to obtain the maximum coldness and run the appliance for two or three hours using this setting.
7. Reload the previously removed food into the compartment.

PERIODS OF NON-OPERATION

When the appliance is not in use for long periods, take the following precautions:

1. Switch off the appliance and disconnect the appliance from electricity supply.
2. Remove all food
3. Defrost and clean the appliance and all accessories.
4. Leave the lid open to prevent unpleasant smells.

If the cabinet will be kept on, ask somebody to check it once in a while to prevent the food inside from spoiling in case of a power failure.

TROUBLESHOOTING

WARNING! Refer to Safety chapters.

WHAT TO DO IF...

Problem Possible cause Solution
The appliance does not operate.	The appliance is switched off. Switch on the appliance.
The mains plug is not connected to the mains socket correctly.	Connect the mains plug to the mains socket correctly.
There is no voltage in the mains socket.	Connect to a different electrical mains socket. Contact a qualified electrician.
The appliance is noisy. The appliance is not supported properly.	Check if the appliance stands stable.
Audible or visual alarm is on. The cabinet has been recently switched on or the temperature in the appliance is too high.	Refer to "High Temperature Alarm" and if the problem still occurs contact the nearest Authorized Service Centre.
Large quantities of food to be frozen were inserted at the same time.	Wait a few hours and then check the temperature again.
The lid has been left open for a long time.	Open the lid only if necessary.
Power indicator light is flashing.	An error has occurred in measuring the temperature or the appliance is not working properly.	Contact the nearest Authorized Service Centre.
The lid doesn't close completely.	Food packages are blocking the lid.	Arrange the packages in the right way, see the sticker in the appliance.
	There is excessive frost. Eliminate excess frost.
The lid is difficult to open. The lid	gaskets are dirty or sticky.	Clean the lid gaskets.
	The valve is blocked. Check the valve.
The lamp does not work. The lamp is defective. Refer to "Replacing the lamp".
The compressor operates continuously.	Temperature is set incorrectly.	Refer to "Operation" chapter.
Large quantities of food to be	frozen were inserted at the same time.	Wait a few hours and then check the temperature again.
The room temperature is too	high.	Refer to climate class chart on the rating plate.
Food placed in the appliance	was too warm.	Allow food to cool to room temperature before storing.
The lid is not closed properly.	Check if the lid closes well and	the gaskets are undamaged and clean.
There is too much frost and ice.	The lid is not closed correctly or the gasket is deformed/dirty.	Refer to "Opening and closing the lid".
	The water drainage plug is not correctly positioned.	Position the water drainage plug in the correct way.
	Temperature is set incorrectly.	Refer to "Operation" chapter.
The temperature in the appli-ance is too low/too high.	The temperature regulator is not set correctly.	Set a higher/lower tempera-ture.
The lid is not closed correctly.	Refer to "Opening and closing	the lid".
The products' temperature is	too high.	Let the product temperature decrease to room temperature before storage.
Many products are stored at	the same time.	Store less products at the same time.
	The thickness of the frost is greater than 4-5 mm.	Defrost the appliance.
The lid has been opened often.	Open the lid only if necessary.
Products to be frozen are	placed too closely to each oth-er.	Make sure that there is cold air circulation in the appliance.

CUSTOMER SERVICE

If your appliance is still not working properly after making the above checks, contact the nearest Authorised Service Centre.

To obtain fast service, it is essential that when you apply for it you specify the model and serial number of your appliance which can be found either on the

guarantee certificate or on the rating plate located on the external right side of the appliance.

REPLACING THE LAMP

The appliance is equipped with a longlife LED interior light.

It is strongly recommended to use original spare parts only.

Use LED bulbs (E14 base) only. The maximum power is shown on the lamp unit.

WARNING! Do not remove the lamp cover at the time of replacement. Do not operate the freezer if the lamp cover is damaged or missing.

1. Disconnect the mains plug from the mains socket.
2. Replace the used lamp with a new lamp of the same power and specifically designed for

household appliances (the maximum power is shown on the lamp cover).

1. Connect the mains plug to the mains socket.
2. Open the lid. Make sure that the lamp comes on.

Line drawing of a hand holding a U-shaped object inside a rectangular frame (no text or symbols)

TECHNICAL DATA

PRODUCT INFORMATION SHEET

Trade Mark Zanussi
Model ZFC38402WA 920602136
Category 9. Chest freezer
Energy efficiency class A++
Energy consumption in kWh per year, based on standard test results for 24 hours. The actual energy consumption will depend on how the appliance is used and where it is located	241
Storage volume in litres, Fridge -
Storage volume in litres, Star -
Storage volume in litres, Cellar zone -
Storage volume in litres, Wine -
Storage volume in litres, Total 368
Storage volume in litres, Freezer 368
Storage volume in litres, Chiller -
Storage volume in litres, Other compartments -
Star rating of freezer compartment with highest storage volume (l)	****
Design temperature of other compartments > 14 °C (°C), if any	-
Frost free (Y/N), Fridge -
Frost free (Y/N), Freezer No
Power cut safe in h 55
Freezing capacity in kg/24h 22
Climate class SN-N-ST-T
Lowest ambient temperature at which this appliance is intended to be used, in °C	10
Highest ambient temperature at which this appliance is intended to be used, in °C	43
Acoustical noise emissions dB(A) re1 pW 43
Built in appliance Y/N No
This appliance is intended to be used exclusively for the storage of wine Y/N	No

ADDITIONAL TECHNICAL DATA

Dimensions of the appliance
Height 876 mm
Width 1611 mm
Depth 667,5 mm

Voltage 230 - 240 V
Frequency 50 Hz

The technical information is situated in the rating plate, on the external or internal side of the appliance and on the energy label.

CH GUARANTEE

Customer Service Centres

Point of Service
Industriestrasse 105506 Mägenwil	Le Trési 61028 Préverenges	Via Violino 116928 Manno
Morgenstrasse 1313018 Bern
Langgasse 109008 St. Gallen
Seetalstrasse 116020 Emmenbrücke
Schlossstrasse 14133 Pratteln
Comercialstrasse 197000 Chur

Spare parts service Industriestrasse 10, 5506 Mägenwil, Tel. [phone]

Specialist advice/Sale Badenerstrasse 587, 8048 Zürich, Tel. [phone]

Warranty For each product we provide a two-year guarantee from the date of purchase or delivery to the consumer (with a guarantee certificate, invoice or sales receipt serving as proof). The guarantee

covers the costs of materials, labour and travel. The guarantee will lapse if the operating instructions and conditions of use are not adhered to, if the product is incorrectly installed, or in the event of damage caused by external influences, force majeure, intervention by third parties or the use of non-genuine components.

Recycle materials with the symbol Put the packaging in relevant containers to recycle it. Help protect the environment and human health by recycling waste of electrical and electronic appliances. Do not dispose of appliances marked with the symbol with the household waste. Return the product to your local recycling facility or contact your municipal office.

For Switzerland:

Where should you take your old equipment?

Anywhere that sells new equipment or hand it in to official SENS collection points or official SENS recycling firms. The list of official SENS collection points can be found at www.erecycling.ch

WWW.ZANUSSI.COM/SHOP

Abstract geometric shape resembling a stylized tree or branching structure against a dark background (no text or symbols)