SAMSUNG UE49MU6455U - TV

UE49MU6455U - TV SAMSUNG - Free user manual and instructions

Find the device manual for free UE49MU6455U SAMSUNG in PDF.

📄 200 pages English EN Download 💬 AI Question 10 questions ⚙️ Specs
Notice SAMSUNG UE49MU6455U - page 1
Pick your language and provide your email: we'll send you a specifically translated version.
Product Type LED 4K UHD TV
Brand Samsung
Model UE49MU6455U
Screen Size 49 inches (123 cm diagonal)
Resolution 3840 x 2160 pixels (4K UHD)
Sound 20 W
Dimensions (W x H x D) - without stand 1099.4 x 638.7 x 54.8 mm
Dimensions (W x H x D) - with stand 1099.4 x 707.5 x 334.3 mm
Weight - without stand 14.0 kg
Weight - with stand 16.0 kg
Swivel stand No (0°)
Power supply 220-240 V AC, 50/60 Hz (built-in power adapter)
Power consumption (standby) Low (unplug to save energy)
Network connectivity Built-in Wi-Fi, Ethernet (LAN)
Connectors HDMI, USB, Component/AV input (via adapter), CI slot
Smart functions Smart Hub, Voice interaction, Universal remote, e-Manual
Remote control Samsung Smart Remote (Bluetooth) with numeric keypad and voice control
Software update Automatic or manual via Settings menu
Maintenance and cleaning Soft dry cloth; do not use chemicals
Safety Wall mount recommended with anti-tip kit; minimum ventilation of 10 cm
Operating temperature 10°C to 40°C
Operating humidity 10% to 80% non-condensing
Storage temperature -20°C to 45°C
Storage humidity 5% to 95% non-condensing

Frequently Asked Questions - UE49MU6455U SAMSUNG

What to do if the TV does not turn on?
Check that the power cable is properly connected to the TV and the wall outlet. Make sure the wall outlet is working and the TV power indicator is on (solid red). Try pressing the power button on the TV to rule out a remote control issue.
How to clean the TV screen?
Turn off the TV and use a soft dry microfiber cloth to gently wipe away smudges. For stubborn stains, slightly dampen the cloth with water or a screen cleaner. Never use chemicals such as benzene, alcohol, or solvents. Do not spray liquid directly on the TV.
How to perform initial TV setup?
When turning on for the first time, follow the on-screen instructions. If you need to restart, go to Settings > General > Start setup. You can also connect a device to HDMI1 before starting so that the source automatically switches to the set-top box.
The Samsung Smart Remote is not working, what to do?
Check that the TV power indicator blinks when you press a button. Replace the batteries (AAA) with correct polarity. If it is not paired, press and hold the Return and Play/Pause buttons simultaneously for at least 3 seconds while pointing the remote at the TV sensor.
How to connect the TV to the Internet?
For a wireless connection, go to Settings > General > Network and select your Wi-Fi network. For a wired connection, connect a LAN cable (Cat 7) between the TV and your router. Make sure the Wi-Fi password is correct and the distance to the router does not exceed 15.2 m.
How to avoid screen burn-in (image retention)?
Avoid displaying static images for a long time (logos, black bars). Use full-screen mode and reduce brightness and contrast. Enable screen protection features in settings. Do not leave a fixed channel displayed continuously.
How to change the TV PIN?
Go to Settings > General > System Manager > Change PIN. Enter the current code (default 0000, in France 1111), then a new code twice. If you forgot it, press on the remote control in the following order: Volume + → Volume - → Volume + → Volume - to reset to 0000 (or 1111 in France).
The set-top box remote does not control the TV, what to do?
You need to program the set-top box remote to control the TV. Check your set-top box manual for the Samsung code. Alternatively, use the TV's Universal Remote function: go to Source > Universal Remote and follow the instructions.
How to update the TV software?
Go to Settings > Support > Software Update and select Update Now to check for updates. You can also enable Auto Update to download them automatically. Make sure you are connected to the Internet.
What to do if the image does not appear or is distorted?
Check that all cables are properly connected. Select the correct source with the Source button. Run a self-diagnosis: Settings > Support > Self Diagnosis > Start Image Test. If the test is normal, restart the connected devices. For channels, perform an Auto Search in the broadcast settings.

User questions about UE49MU6455U SAMSUNG

0 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

The email remains private: it is only used to notify you if someone responds to your question.

No questions yet. Be the first to ask one.

Download the instructions for your TV in PDF format for free! Find your manual UE49MU6455U - SAMSUNG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. UE49MU6455U by SAMSUNG.

USER MANUAL UE49MU6455U SAMSUNG

Before Reading This User Manual

This TV comes with this user manual and an embedded e-Manual.

Before reading this user manual, review the following:

SAMSUNG UE49MU6455U - Before Reading This User Manual - 1User ManualRead this provided user manual to see information about product safety, installation, accessories, initial configuration, and product specifications.
SAMSUNG UE49MU6455U - Before Reading This User Manual - 2e-ManualFor more information about this TV, read the e-Manual embedded in the product.To open the e-Manual,Settings > Support > Open e-Manual

On the website, you can download the user manual and see its contents on your PC or mobile device.

Learning the e-Manual's assistance functions

• Some menu screens cannot be accessed from the e-Manual.

(Search)Select an item from the search results to load the corresponding page.
A-Z(Index)Select a keyword to navigate to the relevant page.
(Recent pages)Select a topic from the list of recently viewed topics.

Learning the functions of the buttons that appear on e-Manual topic pages

SAMSUNG UE49MU6455U - Learning the functions of the buttons that appear on e-Manual topic pages - 1(Try Now)Access the associated menu item and try out the feature directly.
SAMSUNG UE49MU6455U - Learning the functions of the buttons that appear on e-Manual topic pages - 2(Link)Access a topic referred to on an e-Manual topic page.

Warning! Important Safety Instructions

Please read the Safety Instructions before using your TV.

CAUTIONSAMSUNG UE49MU6455U - Warning! Important Safety Instructions - 1Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required.
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.SAMSUNG UE49MU6455U - Warning! Important Safety Instructions - 2AC voltage: Rated voltage marked with this symbol is AC voltage.
SAMSUNG UE49MU6455U - Warning! Important Safety Instructions - 3This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.SAMSUNG UE49MU6455U - Warning! Important Safety Instructions - 4DC voltage: Rated voltage marked with this symbol is DC voltage.
SAMSUNG UE49MU6455U - Warning! Important Safety Instructions - 5This symbol indicates that this product has included important literature concerning operation and maintenance.Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

- The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure reliable operation of this apparatus and to protect it from overheating, these slots and openings must never be blocked or covered.

  • Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper ventilation is provided.
  • Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
  • Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.

  • Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an authorised dealer immediately.

  • This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
  • Do not overload wall outlets, extension cords, or adaptors beyond their capacity, since this can result in fire or electric shock.
  • Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.

- To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the set due to lightning and power line surges.

- Before connecting the AC power cord to the DC adaptor outlet, make sure that the voltage designation of the DC adaptor corresponds to the local electrical supply.

- Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock.

- To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.

- Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.

- If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorised dealer or service centre.

- Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an extended period of time (especially when children, elderly, or disabled people will be left alone in the house).

- Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat or by causing the insulation to deteriorate.

- Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.

- Use only a properly grounded plug and wall outlet.

- An improper ground may cause electric shock or equipment damage. (Class I Equipment only.)

- To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.

- Store the accessories (batteries, etc.) in a location safely out of the reach of children.

- Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung service centre.

- To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, aerial fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.

- Do not expose this apparatus to dripping or splashing.

- Do not dispose of batteries in a fire.

- Do not short-circuit, disassemble, or overheat the batteries.

- There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or equivalent type.

* Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.

CIS languages (Russian, Ukrainian, Kazakhs) are not available for this product, since this is manufactured for customers in EU region.

Contents

Before Reading This User Manual 2

Warning! Important Safety Instructions 3

01 What's in the Box?

02 TV Installation

Mounting the TV on a wall 7

Providing proper ventilation for your TV 8

Attaching the TV to the Stand 9

Safety Precaution: Securing the TV

to the wall to prevent falling 9

Arranging the cables with the cable guide 10

03 Controlling External Devices with the TV Remote (Universal Remote Setup)

04 The Samsung Smart Remote

Pairing the TV to the Samsung Smart Remote 13

Installing batteries into the Samsung Smart Remote 13

05 Initial Setup

Using the TV Controller 14

06 Connecting to a Network

Network Connection - Wireless 15

Network Connection - Wired 15

07 Troubleshooting and Maintenance

Troubleshooting 16

What is Remote Support? 18

Eco Sensor and screen brightness 18

Still image warning 19

Changing the TV's password 19

Caring for the TV 19

08 Specifications and Other Information

Specifications 20

Environmental Considerations 20

Decreasing power consumption 21

Licences 21

01 What's in the Box?

Make sure the following items are included with your TV. If any items are missing, contact your dealer.

• Samsung Smart Remote & Batteries (AAA x 2)

  • User Manual
    • TV Power Cable

SAMSUNG UE49MU6455U - What's in the Box? - 1

natural_image Two identical cable connectors with three leads, shown in line style (no text or symbols)

COMPONENT IN / AV IN Adapter (Not available in some locations)

SAMSUNG UE49MU6455U - What's in the Box? - 2

natural_image Simple line drawing of a cylindrical object with a circular top and label '4EA' below (no other text or symbols)

Wall Mount Adapter CI Card Adapter Cable Guide
SAMSUNG UE49MU6455U - What's in the Box? - 3

text_image COMMON INTERFACE 5V ONLY

SAMSUNG UE49MU6455U - What's in the Box? - 4

SAMSUNG UE49MU6455U - What's in the Box? - 5

text_image Cable Guide
  • The items' colours and shapes may vary depending on the models.
    • Cables not included can be purchased separately.
  • Check for any accessories hidden behind or in the packing materials when opening the box.

An administration fee may be charged in the following situations:

(a) An engineer is called out at your request, but there will be no defect with the product (i.e., where the user manual has not been read).
(b) You bring the unit to a repair centre, but there will be no defect identified the product (i.e., where the user manual has not been read).

You will be informed of the administration fee amount before a technician visits.

SAMSUNG UE49MU6455U - What's in the Box? - 6

Warning: Screens can be damaged from direct pressure when handled incorrectly. We recommend lifting the TV at the edges, as shown.

SAMSUNG UE49MU6455U - What's in the Box? - 7

text_image Do Not Touch This Screen!

02 TV Installation

Mounting the TV on a wall

SAMSUNG UE49MU6455U - Mounting the TV on a wall - 1

If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV.

For models providing wall mount adapters, install them as shown in the figure below before installing the wall mount kit.

• Refer to the installation manual included with the Samsung wall mount kit.

SAMSUNG UE49MU6455U - Mounting the TV on a wall - 2

text_image Wall mount Adapter Wall mount bracket TV C Wall mount Adapter Wall mount bracket TV C
  • Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.
  • You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.
  • Standard dimensions for wall mount kits are shown in the table on the next page.
  • If you are installing a third-party wall mount, note that the length of the screws you can use to attach the TV to the wall mount is shown in column C in the table on the next page.
  • When installing a wall mount kit, we recommend you fasten all four VESA screws.
  • If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit, depending on the geographical region.)
TV size in inchesVESA screw hole specs (A * B) in millimetresC (mm)Standard ScrewQuantitySAMSUNG UE49MU6455U - Mounting the TV on a wall - 3
40 200 x 20043 ~ 45 M8 4
49 ~ 65 400 x 400

SAMSUNG UE49MU6455U - Mounting the TV on a wall - 4

Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock.

  • Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.
  • For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
  • Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.
  • Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or when the consumer fails to follow the product installation instructions.
  • Do not mount the TV at more than a 15 degree tilt.
    • Always have two people mount the TV onto a wall.

Providing proper ventilation for your TV

When you install your TV, maintain a distance of at least 10 cm between the TV and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.

When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.

Installation with a stand Installation with a wall mount
SAMSUNG UE49MU6455U - Providing proper ventilation for your TV - 1

text_image 10 cm 10 cm10 cm

SAMSUNG UE49MU6455U - Providing proper ventilation for your TV - 2

text_image 10 cm 10 cm 10 cm 10 cm

Attaching the TV to the Stand

Make sure you have all the accessories shown, and that you assemble the stand following the provided assembly instructions.

Safety Precaution: Securing the TV to the wall to prevent falling

SAMSUNG UE49MU6455U - Safety Precaution: Securing the TV to the wall to prevent falling - 1

text_image Prohibition sign with Chinese character '听' ( hearing) and a circle containing a monitor icon, indicating no text or symbols beyond the prohibition symbol.

Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilise the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV. For added stability and safety, you can purchase and install the anti-fall device as described below.

SAMSUNG UE49MU6455U - Safety Precaution: Securing the TV to the wall to prevent falling - 2

WARNING: Never place a television set in an unstable location. The television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as

  • Using cabinets or stands recommended by the manufacturer of the television set.
  • Only using furniture that can safely support the television set.
  • Ensuring the television set is not overhanging the edge of the supporting furniture.
  • Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
  • Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.
  • Educating children about the dangers of climbing on furniture to reach the television set or its controls.

If you are retaining and relocating the television set that you are replacing with this new set, you should apply the same precautions to the old set.

Preventing the TV from falling

  1. Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall.

- You may need additional material such as wall anchors depending on the type of wall.

  1. Using the appropriately sized screws, firmly fasten a set of brackets to the TV.

- For the screw specifications, refer to the standard screw part in the table under "Mounting the TV on a wall".

  1. Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly.

- Install the TV near the wall so that it does not fall backwards.

- Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV.

SAMSUNG UE49MU6455U - Preventing the TV from falling - 1

text_image Technical diagram illustrating a mechanical setup with labeled components and motion indicators, including a magnified view of the component being captured.

Arranging the cables with the cable guide

SAMSUNG UE49MU6455U - Arranging the cables with the cable guide - 1

natural_image Three-step diagram showing a mechanical assembly with a clip, a switch, and a cable (no text or symbols present)

03 Controlling External Devices with the TV Remote (Universal Remote Setup)

SAMSUNG UE49MU6455U - Controlling External Devices with the TV Remote (Universal Remote Setup) - 1

> Source > Universal Remote

The universal remote control feature lets you control cable boxes, Blu-ray players, home theatres, and other external devices connected to the TV using the TV's remote control.

For more information on using the Universal Remote function, see the e-Manual chapter, "Remote Control and Peripherals > Controlling External Devices with the TV Remote - Using the Universal Remote."

- Certain external devices connected to the TV may not support the universal remote feature.

04 The Samsung Smart Remote

SAMSUNG UE49MU6455U - The Samsung Smart Remote - 1

text_image (Power) Press to turn the TV on or off. 123 (Number pad) When pressed, a number strip appears on the bottom of the screen. Select numbers and then select Done to enter a numeric value. Use to change the channel, enter a PIN, enter a ZIP code, etc. • When pressed for 1 second or more, the TTX menu appears. Directional pad (up/down/left/right) Moves the focus and changes the values seen on the TV's menu. (Return) Returns to the previous menu. When pressed for 1 second or more, the running function is terminated. When pressed while you are watching a programme, the previous channel appears. (Play/pause) When pressed, the playback controls appear. Using these controls, you can control the media content that is playing. (Smart Hub) Returns to the Home Screen. 123 (Voice Interaction) Runs Voice Interaction. Press the button, say a voice command, and then release the button to run Voice Interaction. When pressed once, the guide to Voice Interaction appears. • The supported voice interaction languages and features may differ by geographical region. 4 Colour buttons Use these coloured buttons to access additional options specific to the feature in use. Select Selects or runs a focused item. When pressed while you are watching content, detailed programme information appears. When pressed again, you can select or run any of the functions displayed. VOL (Volume) Move the button up or down to adjust the volume. To mute the sound, press the button. When pressed for 1 second or more, the Accessibility Shortcuts menu appears. CH (Channel) Move the button up or down to change the channel. To see the Guide screen, press the button. • When pressed for 1 second or more, the Channel List screen appears.

Pairing the TV to the Samsung Smart Remote

SAMSUNG UE49MU6455U - Pairing the TV to the Samsung Smart Remote - 1

flowchart
graph TD
    A["Downward Arrow"] --> B["Left Turn Icon"]
    C["Downward Arrow"] --> D["Right Triangle Symbol"]

When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons labelled 📊 and 🌘 shown in the figure on the left simultaneously for 3 seconds or more.

Installing batteries into the Samsung Smart Remote

SAMSUNG UE49MU6455U - Installing batteries into the Samsung Smart Remote - 1

text_image Diagram showing the step-by-step installation of a remote control via USB drive, labeled with numbered instructions.
  1. Press the ▲ button at the top rear of the Samsung Smart Remote. The body will pop out slightly from the body cover.
  2. Turn the remote over, and then slide the body of the remote upwards until the battery compartment is revealed.
  3. Press the ▶ and ◀ buttons at both sides of the battery compartment to remove the existing batteries.
  4. Insert two new batteries (1.5V AAA type) into the battery compartment making sure that the batteries' polarities (+, -) are oriented correctly. When done, slide the body of the remote until it is nearly in its original position.
  5. Turn the remote over, press and hold the ▲ button on the top rear, and then slide the body of the remote down into place.

- Alkaline batteries are recommended for longer battery life.

05 Initial Setup

The initial setup dialogue box appears when the TV is first activated. Follow the on-screen instructions to finish the initial setup process. You can manually perform this process at a later time in the > Settings > General > Start Setup menu.

  • If you connect any device to HDMI1 before starting the installation, the Channel Source will be changed to Set-top box automatically.
  • If you do not want to select Set-top box, please select Aerial.

Using the TV Controller

You can turn on the TV with the TV Controller button at the bottom of the TV, and then use the Control Menu. The Control menu appears when the TV Controller is pressed while the TV is On. For more information about its usage, refer to the figure below.

SAMSUNG UE49MU6455U - Using the TV Controller - 1

natural_image Line drawing of a Samsung TV set with control buttons and indicator lights (no text or symbols on the device itself)

Control menu

TV Controller / Remote control sensor

Press: Move

Press & Hold: Select

The TV Controller is located on the bottom of the TV.

06 Connecting to a Network

Connecting the TV to a network gives you access to online services, such as Smart Hub, as well as software updates.

Network Connection - Wireless

Connect the TV to the Internet using a standard router or modem.

SAMSUNG UE49MU6455U - Network Connection - Wireless - 1

text_image Wireless IP Router or Modem with a DHCP Server The LAN Port on the Wall LAN Cable (Not Supplied)

Network Connection - Wired

SAMSUNG UE49MU6455U - Network Connection - Wired - 1

Connect your TV to your network using a LAN cable.

• Use Cat7 (*STP Type) cable for the connection.

* Shielded Twist Pair

07 Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit "www.samsung.com" and click on Support, or contact the call centre listed on the back cover of this manual.

  • This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
  • To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto update functions on the TV's menu ( [icon] > Settings > Support > Software Update > Update Now or Auto update).

The TV won't turn on.

  • Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.
  • Make sure that the wall outlet is working and the power indicator on the TV is lit and glowing a solid red.
  • Try pressing the Power button on the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to "Remote control does not work" below.

There is no picture/video/sound, or a distorted picture/video/sound from an external device, or "Weak or No Signal" is displayed on the TV, or you cannot find a channel.

  • Make sure the connection to the device is correct and that all cables are fully inserted.
  • Remove and reconnect all cables connected to the TV and the external devices. Try new cables if possible.

- Confirm that the correct input source has been selected (1) > Source).

- Perform a TV self diagnosis to determine if the problem is caused by the TV or the device (Settings > Support > Self Diagnosis > Start Picture Test or Start Sound Test).

  • If the test results are normal, reboot the connected devices by unplugging each device's power cord and then plugging it in again. If the issue persists, refer to the connection guide in the user manual of the connected device.
  • If the TV is not connected to a cable or satellite box, run Auto Tuning to search for channels (Settings > Broadcasting > Auto Tuning Settings > Auto Tuning).

- This function is only available on certain models in specific geographical areas.

The remote control does not work.

  • Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.
  • Make sure that the batteries are installed with their poles (+/-) in the correct direction.
  • Try pointing the remote directly at the TV from 1.5 \~ 1.8 m away.
  • If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.

The cable or satellite box remote control doesn't turn the TV on or off or adjust the volume.

- Programme the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

- The TV is in the Retail Mode. Change the Usage Mode in the General Menu to Home Mode (☐ > Settings > General > System Manager > Usage Mode > Home Mode).

Intermittent Wi-Fi

  • Make sure the TV has a network connection ( Ⓜ > Settings > General > Network > Network Status).
    • Make sure the Wi-Fi password is entered correctly.
  • Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.
  • Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

Single story Multi story
SAMSUNG UE49MU6455U - Intermittent Wi-Fi - 1

Wireless router

Wireless repeater

- Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

Video App problems (Youtube etc)

  • Change the DNS to 8.8.8.8. Select > Settings > General > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.
  • Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

  • Diagnose your TV
  • Adjust the TV settings for you
    • Perform a factory reset on your TV
    • Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

  1. Call the Samsung Contact Centre and ask for remote support.
  2. Open the menu on your TV and go to the Support section.
  3. Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.
  4. The agent will then access your TV.

Eco Sensor and screen brightness

SAMSUNG UE49MU6455U - Eco Sensor and screen brightness - 1

natural_image Interior layout showing a room with a window, wall-mounted monitor, and a night moon (no text or symbols)

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to

SAMSUNG UE49MU6455U - Eco Sensor and screen brightness - 2

Settings > General > Eco Solution > Ambient Light Detection.

  • If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function.
  • Do not block the sensor with any object. This can decrease picture brightness.

Still image warning

Avoid displaying still images (such as jpeg picture files), still image elements (such as TV channel logos, stock or news crawls at the screen bottom etc.), or programmes in panorama or 4:3 image format on the screen. If you constantly display still pictures, it can cause image burn-in on the LED screen and affect image quality. To reduce the risk of this adverse effect, please follow the recommendations below:

  • Avoid displaying the same TV channel for long periods.
    • Always try to display any image in full screen. Use the picture format menu of the TV for the best possible match.
  • Reduce brightness and contrast to avoid the appearance of after-images.
  • Use all TV features designed to reduce image retention and screen burn. Refer to the e-Manual for details.

Changing the TV's password

- > Settings > General > System Manager > Change PIN

  1. Run Change PIN and then enter the current password in the password field. The default password is "0-0-0-0" (France:"1-1-1-1").
  2. Enter a new password and then enter it again to confirm it. The password change is complete.

- If you forgot your PIN code, press the buttons in the following sequence to reset the PIN to "0-0-0-0" (France: "1-1-1-1"):

- For the Samsung Smart Remote: When the TV turns on: VOL → Volume Up → Volume Down → Volume Up →

Caring for the TV

  • If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris off before watching TV.
  • The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.
  • Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.
  • To clean the screen, turn off the TV, then gently wipe away smudges and fingerprints on the panel with a micro-fiber cloth. Clean the body or panel of the TV with a micro-fiber cloth dampened with a small amount of water. After that, remove the moisture with a dry cloth. While cleaning, do not apply strong force to the surface of the panel because it can damage the panel. Never use flammable liquids (benzene, thinner, etc.) or a cleaning agent. For stubborn smudges, spray a small amount of screen cleaner on a micro-fiber cloth, and then use the cloth to wipe away the smudges.

SAMSUNG UE49MU6455U - Caring for the TV - 1

text_image Diagram illustrating a hand cleaning a surface with two circular icons showing incorrect eye removal methods.

08 Specifications and Other Information

Specifications

Model NameUE40MU6440 / UE40MU6445 / UE40MU6450 / UE40MU6455 / UE40MU6470 / UE40MU6475UE49MU6440 / UE49MU6445 / UE49MU6450 / UE49MU6455 / UE49MU6470 / UE49MU6475
Display Resolution3840 x 2160 3840 x 2160
Screen Size (Diagonal)40 inches (100 cm)49 inches (123 cm)
Sound (Output)20 W 20 W
Stand Swivel (Left / Right) 0^ 0^
Dimensions (W x H x D)
Body903.7 x 519.8 x 54.2 mm1099.4 x 638.7 x 54.8 mm
With stand903.7 x 573.3 x 304.1 mm1099.4 x 707.5 x 334.3 mm
Weight
Without Stand9.2 kg14.0 kg
With Stand10.5 kg16.0 kg
Model NameUE55MU6440 / UE55MU6445 / UE55MU6450 / UE55MU6455 / UE55MU6470 / UE55MU6475UE65MU6440 / UE65MU6445 / UE65MU6450 / UE65MU6455 / UE65MU6470 / UE65MU6475
Display Resolution3840 x 2160 3840 x 2160
Screen Size (Diagonal)55 inches (138 cm)65 inches (163 cm)
Sound (Output)20 W 20 W
Stand Swivel (Left / Right) 0^ 0^
Dimensions (W x H x D)
Body1235.2 x 715.1 x 54.8 mm1456.1 x 840.4 x 54.5 mm
With stand1235.2 x 783.9 x 334.3 mm1456.1 x 920.1 x 382.3 mm
Weight
Without Stand16.9 kg23.2 kg
With Stand19.0 kg26.7 kg

Environmental Considerations

Operating Temperature10°C to 40°C (50°F to 104°F)
Operating Humidity10% to 80%, non-condensing
Storage Temperature-20°C to 45°C (-4°F to 113°F)
Storage Humidity5% to 95%, non-condensing

- The design and specifications are subject to change without prior notice.

- For information about the power supply, and more information about power consumption, refer to the label-rating attached to the product.

• Typical power consumption is measured according to IEC 62087.

Decreasing power consumption

When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.

Licences

DOLBY AUDIO™

dts Premium Sound | 5.1

DIVX HD

POWERED BY QUICK SET®

rovi guide

HDMI ^TM

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Recommendation - EU Only

CE!

Hereby, Samsung Electronics, declares that this TV is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.

This equipment may only be used indoors.

This equipment may be operated in all EU countries.

SAMSUNG UE49MU6455U - Recommendation - EU Only - 1

Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

SAMSUNG UE49MU6455U - Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) - 1

Correct disposal of the batteries in this product

(Applicable in countries with separate collection systems)

This marking on battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.

To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

For information on Samsung's environmental commitments and product-specific regulatory obligations, e.g. REACH, WEEE, Batteries, visit http://www.samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html

WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

SAMSUNG UE49MU6455U - (Applicable in countries with separate collection systems) - 1

This page is intentionally left blank.

natural_image Prohibition sign with no text or symbols, featuring a rectangle and TV icon (no readable text)
text_image Technical diagram illustrating a mechanical setup with labeled components and magnified views of the component.
natural_image Three-step diagram showing a mechanical assembly with a bracket, a switch, and a cable (no text or symbols present)
flowchart
graph TD
    A["Downward Arrow"] --> B["Left Turn"]
    C["Downward Arrow"] --> D["Right Triangle"]
text_image Diagram showing the step-by-step installation of a remote control via USB drive, labeled with numbered instructions.
natural_image Line drawing of a Samsung TV set with control buttons and indicator lights (no text or symbols on the device itself)
text_image Architectural floor plan and interior layout diagrams showing room layouts, lighting fixtures, and home appliances with Chinese labels.

SAMSUNG UE49MU6455U - Menu de contrôle - 1

Routeur sans fil

SAMSUNG UE49MU6455U - Menu de contrôle - 2

Répéteur sans fil

natural_image Interior layout diagram showing a room with a window, wall-mounted monitor, and night moon (no text or symbols)
text_image Diagram illustrating a hand cleaning a surface with two circular insets showing incorrect eye removal methods.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

This page is intentionally left blank.

natural_image Two identical line-drawn electrical connectors with multiple leads, shown in side profile (no text or symbols)
text_image Prohibition sign with Chinese character '雷' (recovery) inside a circle, indicating no text or symbols beyond the prohibition symbol.
text_image Technical diagram illustrating a mechanical setup with labeled components and motion indicators, including a magnified view of the component being processed.
natural_image Three-step diagram showing a mechanical assembly with a bracket, a switch, and a cable being inserted (no text or symbols present)
flowchart
graph TD
    A["Downward Arrow"] --> B["Left Turn"]
    C["Downward Arrow"] --> D["Right Triangle"]
text_image Diagram showing the open and closed states of a remote control via cable, with numbered instructions for each state.
natural_image Line drawing of a Samsung TV set with control buttons and display (no text or symbols on the device itself)

Menú Control

: Apagar : Sub. vol.
: Subir canal : Bajar vol:
: Bajar canal : Fuente

SAMSUNG UE49MU6455U - Menú Control - 1

SAMSUNG UE49MU6455U - Menú Control - 2

SAMSUNG UE49MU6455U - Menú Control - 3

* Shielded Twist Pair

natural_image Interior layout diagram showing a room with a window, wall-mounted monitor, and a calendar with a prohibition symbol (no text or labels)
text_image Diagram illustrating a hand cleaning a surface with two circular insets showing incorrect eye removal methods.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

This page is intentionally left blank.

Antes de ler o manual do utilizador

natural_image Two identical line-drawn electrical connectors with multiple leads, no text or symbols present
natural_image Prohibition sign with no text or symbols, featuring a monitor and TV icon (no readable text)
text_image Technical diagram illustrating a mechanical assembly with labeled components and motion indicators, including a magnified view of the component.
natural_image Three-step diagram showing a cable or cable attachment mechanism: opening, locking, and securing a cable (no text or symbols present)
flowchart
graph TD
    A["Downward Arrow"] --> B["Left Turn"]
    C["Downward Arrow"] --> D["Right Triangle"]
text_image Diagram showing the open and closed states of a remote control via cable, with numbered instructions for each state.
natural_image Line drawing of a Samsung TV set with control buttons and display (no text or symbols on the device itself)

: Desligar : Vol. Alto +
^ : Avan. Can. : Vol. Baixo—
: Retr. Canal : Fonte

SAMSUNG UE49MU6455U - Menu de Controlo - 1

Controlador da TV / Sensor do telecomando Prima: Mover

natural_image Interior layout diagram showing a room with a window, wall-mounted monitor, and night moon (no text or symbols)
text_image Illustration showing a hand cleaning a surface with two circular insets depicting a medical device and another with a surgical tool.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

This page is intentionally left blank.

natural_image Two identical cable connectors with three leads, shown in line style (no text or symbols)
text_image Prohibition sign with crossed-out rectangle and TV icon, indicating no screen-only use or absence of TV
text_image Technical diagram illustrating a mechanical setup with labeled components and motion indicators, including a magnified view of the component being processed.
natural_image Three-step diagram showing a mechanical assembly with a bracket, a switch, and a cable being inserted (no text or symbols present)
flowchart
graph TD
    A["Downward Arrow"] --> B["Left Turn"]
    C["Downward Arrow"] --> D["Right Triangle"]
text_image Diagram showing the open and closed states of a remote control via USB drive, with numbered instructions for each state.
text_image Architectural cross-section diagram of a multi-story building with labeled components and staircases

SAMSUNG UE49MU6455U - This page is intentionally left blank. - 1

WLAN-Router

SAMSUNG UE49MU6455U - This page is intentionally left blank. - 2

WLAN-Repeater

natural_image Interior layout showing a room with a window, a wall-mounted monitor, and a calendar with a prohibition symbol (no text or labels)
text_image Diagram illustrating a hand cleaning a surface with two circular insets showing incorrect eye examination methods.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Empfehlung - Nur EU

SAMSUNG UE49MU6455U - Empfehlung - Nur EU - 1

This page is intentionally left blank.

natural_image Two identical line-drawn electrical connectors with multiple leads, shown in side view (no text or symbols)
natural_image Simple line drawing of a cylindrical object with a circular top and label '4 st' (no other text or symbols)

Väggmonteringsadapter CI-kortadapter Kabelguide
SAMSUNG UE49MU6455U - This page is intentionally left blank. - 1

text_image COMMON INTERFACE 5V ONLY

SAMSUNG UE49MU6455U - This page is intentionally left blank. - 2

text_image Cable Guide
text_image Prohibition sign with Chinese character '雷' (noise) and a circle containing a monitor symbol
text_image Technical diagram illustrating a mechanical setup with labeled components and magnified views showing close-ups of parts.
natural_image Three-step diagram showing a mechanical assembly with a bracket, cable, and housing (no text or symbols)
flowchart
graph TD
    A["Downward Arrow"] --> B["Left Turn Icon"]
    C["Downward Arrow"] --> D["Right Triangle Symbol"]
text_image Diagram showing the open and closed states of a remote control via keyboard, with numbered instructions for each state.
text_image Floor plan diagram with labeled rooms and indicator lights for smart home control

SAMSUNG UE49MU6455U - This page is intentionally left blank. - 3

text_image Architectural cross-section diagram of a multi-story building with labeled appliances and staircases

SAMSUNG UE49MU6455U - This page is intentionally left blank. - 4

Trådlös router

SAMSUNG UE49MU6455U - This page is intentionally left blank. - 5

Trådlös repeterare

natural_image Interior and exterior views of a room with a window, wall-mounted monitor, and a calendar with a prohibition symbol (no text or labels)
text_image Diagram illustrating a hand cleaning a surface with two circular icons showing incorrect eye removal methods.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Rekommendation – Endast EU

CE!

This page is intentionally left blank.

natural_image Two identical line-drawn diagrams of cable connectors with multiple leads, no text or symbols present.

SAMSUNG UE49MU6455U - This page is intentionally left blank. - 1

text_image 4EA

SAMSUNG UE49MU6455U - This page is intentionally left blank. - 2

text_image COMMON INTERFACE 5V ONLY

SAMSUNG UE49MU6455U - This page is intentionally left blank. - 3

text_image Cable Guide

KOMPONENT IND/AV IND- adapter

text_image Prohibition sign with Chinese character '听' ( hearing) and a monitor icon, enclosed in a circle
text_image Technical diagram illustrating a mechanical setup with labeled components and motion indicators, including a magnified view of the component.
natural_image Three-step diagram showing a mechanical assembly with a bracket, a close-up view of a component, and a cable being inserted (no text or symbols present)
flowchart
graph TD
    A["Downward Arrow"] --> B["Left Turn"]
    C["Downward Arrow"] --> D["Right Triangle"]
text_image Diagram showing the step-by-step installation of a remote control via USB drive, labeled with numbered instructions.
natural_image Line drawing of a Samsung TV set with control buttons and display (no text or symbols on the device itself)

Fjernbetjeningsmenu

: Sluk : Lyd op

SAMSUNG UE49MU6455U - Fjernbetjeningsmenu - 1

natural_image Interior layout showing a room with a window, a wall-mounted monitor, and a night sky icon (no text or symbols)
text_image Diagram illustrating a hand cleaning a surface with two circular icons showing incorrect and correct removal methods.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Anbefaling – kun EU

CE!

This page is intentionally left blank.

natural_image Two identical line-drawn diagrams of cable connectors with multiple leads, no text or symbols present.

Adapter for COMPONENT IN / AV IN

natural_image Simple line drawing of a cylindrical object with a circular top and label '4EA' (no other text or symbols)
text_image Prohibition sign with Chinese character '雷' (noise) and a circle containing a monitor symbol

Forhindre at TV-en faller

  1. Bruk passende skruer til å feste et sett med braketter godt til veggen. Kontroller at skruene er godt festet til veggen.
text_image Diagram illustrating a mechanical or electrical setup with labeled components and two views of a device, showing motion directions.
natural_image Three-step diagram showing a mechanical assembly with a bracket and cable, no text or symbols present.

03 Kontrollere eksterne enheter med TV-fjernkontrollen (Konfigurasjon av universal fjernkontroll)

SAMSUNG UE49MU6455U - Kontrollere eksterne enheter med TV-fjernkontrollen (Konfigurasjon av universal fjernkontroll) - 1

Kilde>Univ.fjrn.ktr.

flowchart
graph TD
    A["Downward Arrow"] --> B["Left Turn"]
    C["Downward Arrow"] --> D["Right Triangle"]

Når du slår på TV-en for første gang, kobles Samsung-smartkontroll automatisk sammen med TV-en. Hvis Samsung-smartkontroll ikke kobles sammen med TV-en automatisk, retter du den mot fjernkontrollsensoren på TV-en, og deretter trykker og holder du knappene merket ⬇ og Päagrammet til venstre samtidig i 3 sekunder eller mer.

Sette i batterier i Samsung Smart Remote

SAMSUNG UE49MU6455U - Sette i batterier i Samsung Smart Remote - 1

text_image Diagram showing the step-by-step installation of a remote control via USB drive, labeled with numbered instructions.
natural_image Interior layout showing a room with a window, a wall-mounted monitor, and a calendar with a prohibition symbol (no text or labels)
text_image Diagram illustrating hand cleaning a medical device with two circular icons showing incorrect eye removal and correct eye positioning.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Anbefaling – Bare EU

CE!

This page is intentionally left blank.

natural_image Two identical line drawings of a medical or laboratory device with three connectors (no text or symbols)
text_image Prohibition sign with crossed-out rectangle and Chinese character '雨' (rain)
text_image Technical diagram illustrating a mechanical setup with labeled components and two views of a device under load.
natural_image Three-step diagram showing a mechanical assembly with a bracket, a close-up view of a component, and a cable being inserted (no text or symbols present)
flowchart
graph TD
    A["Down Arrow"] --> B["Left Turn"]
    C["Down Arrow"] --> D["Right Triangle"]
text_image Diagram showing the step-by-step installation of a remote control via USB drive, labeled with numbered components.
natural_image Interior layout showing a room with a window, sun, moon, and a blank whiteboard with a prohibition symbol (no text or labels)
text_image Diagram illustrating a hand cleaning a surface with two circular icons showing incorrect eye removal methods.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

This page is intentionally left blank.

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre.

CountryCustomer Care CentreWeb Site
AUSTRIA 0800-SAMSUNG (0800-7267864) [Only for Dealers] 0810-112233www.samsung.com/at/support
BELGIUM 02-201-24-18 www.samsung.com/be/support (Dutch)www.samsung.com/be_fr/support (French)
BOSNIA 055 233 999 www.samsung.com/support
BULGARIA *3000 Цена в мрежата 0800 111 31, Безплатна телефонна линияwww.samsung.com/bg/support
CROATIA 072 726 786 www.samsung.com/hr/support
CZECH 800 - SAMSUNG (800-726786) www.samsung.com/cz/support
Samsung Electronics Czech and Slovak, s.r.o. V Parku 2323/14, 148 00 - Praha 4
DENMARK 70 70 19 70 www.samsung.com/dk/support
FINLAND 030-6227 515 www.samsung.com/fi/support
FRANCE 01 48 63 00 00 www.samsung.com/fr/support
GERMANY0180 6 SAMSUNG bzw. 0180 6 7267864* (*0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobilfunk max. 0,60 €/Anruf)www.samsung.com/de/support
CYPRUS8009 4000 only from landline, toll freewww.samsung.com/gr/support
GREECE80111-SAMSUNG (80111 726 7864) only from land line (+30) 210 6897691 from mobile and land line
HUNGARY0680SAMSUNG (0680-726-786) 0680PREMIUM (0680-773-648)www.samsung.com/hu/support
ITALIA800-SAMSUNG (800.7267864)www.samsung.com/it/support
LUXEMBURG261 03 710www.samsung.com/be_fr/support
MONTENEGRO020 405 888www.samsung.com/support
SLOVENIA080 697 267 (brezplačna številka)www.samsung.com/si/support
NETHERLANDS088 90 90 100www.samsung.com/nl/support
NORWAY815 56480www.samsung.com/no/support
POLAND801-172-678* lub +48 22 607-93-33* * (koszt potączenia według taryfy operatora)www.samsung.com/pl/support
PORTUGAL808 20 7267www.samsung.com/pt/support
ROMANIA*8000 (apel in retea) 08008-726-78-64 (08008-SAMSUNG) Apel GRATUITwww.samsung.com/ro/support
SERBIA011 321 6899www.samsung.com/rs/support
SLOVAKIA0800 - SAMSUNG (0800-726 786)www.samsung.com/sk/support
SPAIN34902172678www.samsung.com/es/support
SWEDEN 0771 726 7864 (0771-SAMSUNG) www.samsung.com/se/support
SWITZERLAND0800 726 78 64 (0800-SAMSUNG)www.samsung.com/ch/support (German) www.samsung.com/ch_fr/support (French)
UK0330 SAMSUNG (7267864)www.samsung.com/uk/support
EIRE0818 717100 www.samsung.com/ie/support
LITHUANIA8-800-77777www.samsung.com/lt/support
LATVIA8000-7267www.samsung.com/lv/support
ESTONIA 800-7267 www.samsung.com/ee/support
TURKEY444 7711www.samsung.com/tr/support
Table of contents Click a title to access it
Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : SAMSUNG

Model : UE49MU6455U

Category : TV