SFW123TTC - Safe SentrySafe - Free user manual and instructions

Product Type	Water and fire resistant alarm safe
Brand	SentrySafe
Model	SFW123TTC
Power Supply	4 AAA batteries (non-rechargeable) + 9V auxiliary battery
Lock Type	Digital keypad with programmable code
Fire Protection	UL classified (max internal temp 177°C)
Water Protection	Yes (sealing gasket)
Audible Alarm	Yes, adjustable (sensitivity 0-5, duration 1-99 minutes)
Code Types	Factory code (fixed), user code, secondary code
Number of Programmable Codes	Up to 2 user codes (UC and SC)
Security Lockout Feature	2-minute delay after 5 wrong codes
Force Protection	Handle with slip mechanism (click) under excessive force
Interior Lighting	Yes, programmable (off, 30s, 60s)
Keypad Sound	Enable/disable
Maintenance	Clean keypad with a soft cloth; replace desiccant every 6 months
Replacement Program	Free lifetime replacement in case of fire (conditions apply)
Customer Service	1-800-828-1438 (United States)

Frequently Asked Questions - SFW123TTC SentrySafe

How do I open the safe if the batteries are low?

Use the auxiliary battery: remove the silicone cap on the side of the lock, insert a 9V battery, activate the keypad, enter your code, then turn the handle. Then replace the main batteries with 4 AAA alkaline batteries.

How do I activate the safe alarm?

Close and lock the door, then touch the keypad to activate it. Enter the sequence '0' - 'PROG' - '9'. The alarm indicator will flash every 10 seconds to confirm activation.

What if I forgot my user code?

The 5-digit factory code, printed on the back of the owner's guide, always works and cannot be changed. Use it to open the safe, then reprogram a new user code.

How do I adjust the alarm sensitivity?

Activate the keypad, enter '0' - 'PROG' - 'PROG' - (factory code) OR (user code) - '3', then choose a level from 0 (least sensitive) to 5 (most sensitive). Confirm.

Why does the handle turn without opening the door?

This is a force protection: the handle slips if too much force is applied. Turn it gently in the opposite direction until you hear a click, then try again normally.

Can I store jewelry or watches in the safe?

Yes, but place them in an airtight container to protect them from humidity. The included desiccant must be kept and replaced every 6 months.

How do I delete a user code?

Activate the keypad, enter 'PROG' - (factory code), wait for the indicator to flash, then enter '00000'. The code is deleted (no visual confirmation, test it).

What does the red flashing 3 times mean?

This indicates the entered code is incorrect. Check and re-enter it. If the programmable code does not work, use the factory code.

Is the safe water resistant?

Yes, it is equipped with a sealing gasket, but the desiccant is necessary to prevent internal humidity buildup. Do not store items directly without protection.

How do I set the alarm duration?

Activate the keypad, enter '0' - 'PROG' - 'PROG' - (factory code) OR (user code) - '4', then enter a number from 01 to 99 minutes. Confirm.

USER MANUAL SFW123TTC SentrySafe

Water/Fire Resistant Alarm Safe

Thank you for choosing SentrySafe to store all your important documents and valuables.

We hope that this product will help you stay organized and provide you with the peace-of-mind of knowing the things most important to you are protected.

Your SentrySafe Product

Your SentrySafe product has a number of features to keep your important documents and valuables protected including:

Water Protection UL Classified

Fire Protection

Digital Media Protection

Loud Audible Alarm

THE LOUD AUDIBLE ALARM ALERTS YOU WHEN:

Black-and-white circular photo of a person's arm holding a black box with a question mark (no text or symbols visible)

The safe is picked up or moved

Close-up of a black electronic device with a metallic clip and handle, no visible text or symbols

There is an attempt to pry the door open

Close-up of a hand pointing at a black handheld device with a keypad (no visible text or symbols)

The wrong combination is entered 5 times

Close-up of a black office desk drawer with handle and lock (no visible text or symbols)

The safe is jolted, hit or jarred

Using Your SentrySafe Alarm Safe

Preparing Your Safe for First Time Use

1 Remove lock out screw indicated by the yellow tag on the inside of the door of the safe.
2 Remove battery compartment from inside door and insert 4 AAA alkaline batteries. DO NOT use rechargeable batteries or any other type of non-alkaline battery. Do not mix old and new batteries. Do not mix alkaline and standard batteries.
3 Replace battery compartment.

Using Your Safe

1 Touch the keypad to wake up the safe.
2 Enter the 5 digit factory code found on the back of this owner's manual.
3 Turn handle to open safe.

IMPORTANT: Test your code several times before putting valuables inside.

IMPORTANT: A dual key lock option may be included in your safe. Using this key can disable/enable entry into the safe.

IMPORTANT: If you exert too much force on the handle, the handle will move without moving the bolts. When this happens, you will hear a 'click.' DO NOT be alarmed. This feature is designed to protect the bolts from being over powered by force. Simply exert force in the opposite direction (lifting up) until the handle clicks back into place.

Setting the Alarm

IMPORTANT: Like a home alarm system, the alarm must be set each time you lock your safe to activate the audible alert. In the event your alarm is not activated and 5 wrong code attempts are entered, the safe will go into delay mode for 2 minutes. No alarm will go off when moved, jarred or with attempted forced entry.

1 Close and lock the door of your safe.
② Touch the keypad to wake up the safe.
3 Press: "0" - "PROG" - "9"

The alarm indicator will blink every 10 seconds to indicate the alarm has been activated.

Programmable Codes

Your SentrySafe comes with 3 types of codes for accessing your safe. For more information on programming these codes see the "Programming Safe Features" section of this owner's manual.

FACTORY CODE (FC): The safe will ALWAYS unlock using this 5 digit code (found on the back of this owner's manual). This code cannot be deleted or changed.

USER CODE (UC): A 5 digit programmable code of your choosing that can be changed or deleted.

SECONDARY CODE (SC): A 5 digit programmable code of your choosing that can be changed or deleted. Can only be programmed after a user code has been activated.

Audible Alarm Features

Turning off the Alarm

If the loud audible alarm on your safe has been triggered:

1 Touch the keypad to wake up the safe.
2 Enter a valid code.

NOTE: You will need to enter your code again to open the safe.

NOTE: The Factory Code (FC) or User Code (UC) must be entered to program safe settings. A secondary code cannot be used.

Changing Alarm Sensitivity

You can change the level of sensitivity on your safe alarm from a scale of zero "0" to "5". Zero "0" being the least sensitive only responding to incorrect codes and "5" being the most sensitive to slight movement of the safe.

1 Touch the keypad to wake up the safe.
2 Press: "0" - "PROG" - "PROG" - "(FC)" OR "(UC)" - "3"
3 Then press "0", "1", "2", "3", "4" OR "5" to program your desired sensitivity.

Changing Length of Alarm

You may also change the length of which your alarm will sound once triggered from 01 to 99 minutes.

1 Touch the keypad to wake up the safe.
2 Press: "0" - "PROG" - "PROG" - "(FC)" OR "(UC)" - "4"
3 Then press any number between 01 and 99 to indicate the number of minutes you would like your alarm to sound once triggered.

Programming Safe Features YOUR DIGITAL LOCK

Programming the User Code (UC)

Only 1 user code can be programmed at a time.

1 Touch the keypad to wake up the safe.
2 Press: "PROG" - "FACTORY CODE (FC)" (found on the back of this owner's manual).
3 The Program indicator light will blink.
4 Press the five digit user code you have chosen for your safe.

Deleting a User Code

1 Touch the keypad to wake up the safe.
2 Press: "PROG" – "FACTORY CODE (FC)" (found on the back of this owner's manual).
③ The Program indicator light will blink.
4 Press: "0" - "0" - "0" - "0" - "0"

NOTE: The electronic lock will NOT indicate that it has deleted the user code—please test code to make sure it has been deleted.

Programming the Secondary Code (SC)

Only 1 user code can be programmed at a time.

1 Touch the keypad to wake up the safe.
2 Press: "PROG" - "PROG" - "PROGRAMMED USER CODE (UC)"
3 The Program indicator light will blink.
4 Press the live digit secondary code you have chosen for this safe.

Deleting a Secondary Code

1 Touch the keypad to wake up the safe.
2 Press: "PROG" - "PROG" - "PROGRAMMED USER CODE (UC)"
3 The Program indicator light will blink.
4 Press: "0" - "0" - "0" - "0" - "0"

NOTE: The electronic lock will NOT indicate that it has deleted the user code—please test code to make sure it has been deleted.

Programming Safe Features BATTERY AUXILIARY OVERRIDE

If battery power in the safe is running low and cannot operate the safe, you will need to use the Battery Auxiliary Override feature to open the safe.

IMPORTANT: This should not be used as a primary means to gain entry into the safe.

1 Open the silicone cap found on the side of the lock.
2 Insert a 9 volt battery into this slot.
3 Touch the keypad to wake up the safe.
4 Enter your five digit code.
5 Turn handle to open safe. DO NOT use rechargeable batteries or any other type of non-alkaline battery.

Programming Safe Features OTHER PROGRAMMABLE SAFE FEATURES

Length of Interior Light

NOTE: The Factory Code (FC) or User Code (UC) must be entered to program safe settings. A secondary code cannot be used.

1 Touch the keypad to wake up the safe.
2 Press: "0" - "PROG" - "PROG" - "(FC)" OR "(UC)" - "2"
3 Press: "0" to program to turn off "1" to program for 30 seconds "2" to program for 60 seconds

Digital Keypad Sound On/Off

1 Touch the keypad to wake up the safe.
2 Press: "0" - "PROG" - "PROG" - "(FC)" OR "(UC)" - "1"
3 Press: "1" to turn on the digital keypad sound or Press: "0" to turn off the digital keypad sound

Cleaning Your Keypad

Use a soft cloth or microfiber cloth to wipe the surface of your lock to remove fingerprints.

Safe Warnings and Important Information

- This product is not intended for the secure storage of all materials. Items such as firearms, other weapons, combustible materials and medication should not be stored in this unit.

• DO NOT store delicate items directly in your safe.

• In order to protect your valuables from potential threats of flood, your safe is equipped with an airtight gasket. Because of this gasket, moisture in the air could potentially be locked inside your safe and accumulate inside your safe.
• The desiccant bag included in your safe during shipment should be left inside your safe. DO NOT DISCARD IT. It is intended to help absorb moisture. Replace or recharge your desiccant bag every 6 months for optimum performance.
• If you choose to store delicate items such as jewelry with working parts, watches, stamps or photos in your safe, we recommend putting them in an air-tight container prior to placing in the safe for storage.

- NOTE: SentrySafe will not be responsible for any damage or loss of items placed in the unit due to moisture.

- DO NOT store pearls in this safe unit. In the event of a fire, the interior of your safe may reach up to 350°F. While this temperature is safe for your paper documents, digital media and other valuables, pearls can be damaged at much lower temperatures.

- DO NOT store any film based technology or media in this safe.

- This product is not intended to protect computer floppy disks or diskettes, film cartridges, tapes, audio/video cassettes or photo negatives.

- Your safe is only part of your total security protection.

- SentrySafe recommends that you store your safe in closets, offices, basements, bedrooms and any other locations that are convenient for you but out of direct line of sight from prying eyes. The location of the safe does not affect the safe's ability to protect your valuables inside.

Limited Lifetime After-Fire Replacement Program

If your SentrySafe product is in a fire, it will be sealed shut making it necessary for it to be pried open. To help your family begin again, SentrySafe will ship a replacement free of charge. To be eligible for the Limited Lifetime After Fire Replacement Program, you (the original owner) must register your product using the included registration form or by visiting www.registermysafe.com.

For more information about the Limited Lifetime After-Fire Replacement Program, visit SentrySafe.com

Troubleshooting

THE PROBLEM: WHY IT IS HAPPENING: THE SOLUTION:
The door will not lock. 1. Shipping screw is in plate.	2. Confirm that there is no obstruction in the door.	1. Remove the screw on the back inside of the door.2. Remove all items and accessories from inside the safe.If this resolves the issue, re-set the accessories and organize items to properly fit.
The handle is not in the horizontal position when the safe is locked.	The clutch mechanism has been engaged. Rotate the handle up or down until it clicks into the horizontal position.
Cannot open door after inputting the electronic code.	1. Safe doors equipped with a water-resistant gasket may initially be tight.2. Key lock is in the locked position (select models only).3. Battery power is low.	1. Hold the handle up while inputting the code and then pull down on the handle.2. If your safe is equipped with a key lock ensure that the key is in the unlocked position (select models only).3. Use auxiliary battery connection to gain access to your safe and replace main batteries.
Red indicator light blinks three times and there are three beeps.	An incorrect code has been entered.	Verify code and re-enter. If the programmable code you are using doesn't work then use the factory code. If successful re-program your programmable code.
Red indicator light blinks five times and there are five beeps.	Keypad communication error. Please call our Customer Service center.
Red indicator light blinks once and there is one beep.	Program button is pressed out of sequence. Start over.
Yellow "low battery" light is blinking. Battery power is low. Replace batteries.
Cannot open door after inputting code and yellow "low battery" light is on.	Battery power is low. Lock may not function properly.	Use auxiliary battery connection to gain access to your safe and replace main batteries.
Alarm is triggered.	Safe has been moved, jarred or an incorrect code has been entered 5 times.	Wake up the safe and enter a programmed code or factory code.
Red alarm and red error light are blinking.	Alarm was triggered.	Wake up the safe and enter a programmed code or factory code.
Alarm frequently goes off.	Alarm programmed too sensitive.	Change sensitivity by following directions under "Audible Alarm Features" in this owner's manual.

Close-up of a person's arm holding a dark object, possibly a device or tool, in a circular frame (no visible text or symbols)

Close-up of a black office desk with a metal clip attached to the frontrest (no visible text or symbols)

Close-up of a hand pointing at a black handheld device with a keypad (no visible text or symbols)

Close-up of a black office case with a handle and lock (no visible text or symbols)

Black-and-white circular photo of a person's arm holding a dark object, no visible text or symbols

Close-up of a black box with a metallic clip and handle, no visible text or symbols

Close-up of a hand pointing at a black handheld device with a keypad (no visible text or symbols)

Close-up of a black office case with a handle and lock (no visible text or symbols)

Thank you for choosing SentrySafe!

Our US-based customer care team is happy to help.

: SentrySafe.com

:1-800-828-1438

Got a question? We're happy to help!

If you ever have any questions regarding your SentrySafe product, please give us a call at 1-800-828-1438 or visit our website at SentrySafe.com. Many concerns can be resolved quickly over the phone.

Never forget your combination again!

Registering your SentrySafe allows you to securely store your combination online, access your owner's manual, and more. So you can always have reliable access to the things that matter most to you. Visit SentrySafe.com to learn more.

Organize Your Safe to Fit Your Needs

Need help getting organized? SentrySafe has a variety of organizational features available to help you personalize your safe to fit the needs of your home and business. Visit SentrySafe.com or call our customer care team at 1-800-828-1438 for more information.

Key No. (Not All Models)