JR36ET5401 - Cooker Junker - Free user manual and instructions

Product type	Ceramic hob
Brand	Junker
Model	JR36ET5401
Number of cooking zones	4
Electrical supply	230 V (single-phase) / 400 V (three-phase) depending on connection
Energy consumption	Displays total consumption in kWh after each use
Main functions	PowerBoost, child lock, timer, automatic shut-off, anti-fingerprint
Residual heat indicator	Yes, with two positions (H/h)
Automatic safety shut-off	Yes, after 1 to 10 hours depending on heat setting
Child lock	Manual and automatic (adjustable)
Hob material	Ceramic glass
Frame	Metal (clean with warm water and dish soap)
Maintenance	Clean after each use, glass scraper for burnt-on dirt
After-sales service	Available, requires E and FD numbers
Repairability	Repairs by approved technician only
Dimensions (W x D x H)	Approx. 60 x 52 x 5 cm (estimate)
Weight	Approx. 8 kg (estimate)

Frequently Asked Questions - JR36ET5401 Junker

How to turn on the hob?

Touch the ① symbol (main switch). A signal sounds and the indicators light up. The hob is ready.

How to adjust the power of a cooking zone?

Select the zone by touching the ♦ symbol, then use + or - to choose a heat setting from 1 to 9 (intermediate positions are marked with a dot).

What does the display H or h on a zone mean?

H indicates that the zone is still very hot (residual heat). h indicates it is cooling but still warm. The display turns off when the zone is cold.

How to activate the PowerBoost function?

Select the zone with the B symbol (reserved for identified zones), then touch B. The display b lights up. Caution: do not leave unattended, risk of fat ignition.

How to lock the hob for child safety?

Hob off: touch the symbol (padlock) for 4 seconds. The symbol lights up for 10 seconds. To deactivate, repeat the same action.

How to use the timer to automatically turn off a zone?

Set the zone power, then touch ⏻. The display 00 lights up. Use + or - to set the duration (max 99 min). The zone turns off at the end.

What to do if the display shows F2, F4 or FS?

This is protection against overheating of the electronics. Turn off the hob, wait a few minutes, then reuse. If FS appears, remove the pan placed on the control panel.

How to clean the ceramic glass without scratching it?

Use a special ceramic glass cleaner and a soft sponge. For burnt-on dirt, scrape with a glass scraper. Never use abrasive products or steel wool.

Where to find the E and FD numbers for after-sales service?

They are on the rating plate, in the appliance passport (booklet provided with the manual). Provide these numbers when calling.

How to activate the energy consumption display?

In basic settings (c3), select your mains voltage: 1 for 230V, 2 for 400V, etc. After each use, the total consumption in kWh is displayed for 10 seconds.

USER MANUAL JR36ET5401 Junker

Störungen, was tun? 11

Kundendienst....11

3. 4 to 30 +

2. Y+0 00 + ↑

3. 4 to 30 +

Important safety information 24

Causes of damage 25

Overview 25

Environmental protection 25

Energy-saving tips 25

Environmentally-friendly disposal 25

Getting to know your appliance 26

The control panel 26

The hotplates 26

Residual heat indicator....26

Operating the appliance 27

Switching the hob on and off .....27

Setting a hotplate .....27

Table of cooking times. 27

PowerBoost function....28

Switching on PowerBoost. 28

Switching off PowerBoost. 28

Childproof lock....29

Switching the child safety lock on and off. . . . . . . . 29

Automatic childproof lock 29

Time-setting options 29

Automatic hotplate switch-off 29

Automatic timer 29

Kitchen timer 29

Automatic safety cut-out....30

Wipe protection 30

Energy consumption indicator 30

Basic settings....30

Changing the basic settings....31

Cleaning 31

Ceramic 31

Hob surround. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Trouble shooting 32

Customer service....32

E number and FD number 32

Intended use

Read these instructions carefully. Please keep the instruction and installation manual, as well as the appliance certificate, in a safe place for later use or for subsequent owners.

Check the appliance for damage after unpacking it. Do not connect the appliance if it has been damaged in transport.

Only a licensed professional may connect appliances without plugs. Damage caused by incorrect connection is not covered under warranty.

This appliance is intended for private domestic use and the household environment only. The appliance must only be used for the preparation of food and beverages. The cooking process must be supervised. A short cooking process must be supervised without interruption. Only use the appliance in enclosed spaces.

This appliance is intended for use up to a maximum height of 2000 metres above sea level.

Do not use covers. These can cause accidents, due to overheating, catching fire or materials shattering, for example.

Do not use inappropriate child safety shields or hob guards. These can cause accidents.

This appliance may be used by children over the age of 8 years old and by persons with reduced physical, sensory or mental capabilities or by persons with a lack of experience or knowledge if they are supervised or are instructed by a person responsible for their safety how to use the appliance safely and have understood the associated hazards.

Children must not play with, on, or around the appliance. Children must not clean the appliance or carry out general maintenance unless they are at least 8 years old and are being supervised.

Keep children below the age of 8 years old at a safe distance from the appliance and power cable.

Important safety information

⚠ Warning – Risk of fire!

• Hot oil and fat can ignite very quickly. Never leave hot fat or oil unattended. Never use water to put out burning oil or fat. Switch off the hotplate. Extinguish flames carefully using a lid, fire blanket or something similar.
  ■ The hotplates become very hot. Never place combustible items on the hob. Never place objects on the hob.
  ■ The appliance gets hot. Do not keep combustible objects or aerosol cans in drawers directly underneath the hob.
• The hob switches off automatically and can no longer be operated. It may switch on unintentionally at a later point. Switch off the circuit breaker in the fuse box. Contact the after-sales service.

⚠ Warning – Risk of burns!

■ The hotplates and surrounding area (particularly the hob surround, if fitted) become very hot. Never touch the hot surfaces. Keep children at a safe distance.
- The hotplate heats up but the display does not work. Switch off the circuit breaker in the fuse box. Contact the after-sales service.

⚠ Warning – Risk of electric shock!

• Incorrect repairs are dangerous. Repairs may only be carried out by one of our trained after-sales engineers. If the appliance is faulty, unplug the mains plug or switch off the fuse in the fuse box. Contact the after-sales service.
• Do not use any high-pressure cleaners or steam cleaners, which can result in an electric shock.
• A defective appliance may cause electric shock. Never switch on a defective appliance. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box. Contact the after-sales service.
• Cracks or fractures in the glass ceramic may cause electric shocks. Switch off the circuit breaker in the fuse box. Contact the after-sales service.

⚠ Warning – Risk of injury!

Saucepans may suddenly jump due to liquid between the pan base and the hotplate.

Always keep the hotplate and saucepan bases dry.

Causes of damage

Caution!

• Rough pot and pan bases scratch the ceramic.
• Avoid boiling pots dry. This may cause damage.
  ■ Never place hot pots or pans on the control panel, the display area or the surround. This may cause damage.
  ■ Damage can occur if hard or pointed objects fall on the hob.
  ■ Aluminium foil and plastic containers melt on hot hotplates. Oven protective foil is not suitable for your hob.

Overview

You will find the most frequently caused damage in the following table.

Damage Cause Measure
Stains Boiled over food Remove boiled over food immediately with a glass scraper.
Unsuitable cleaning agents	Only use cleaning agents that are suitable for glass ceramic.
Scratches Salt, sugar and sand	Do not use the hob as a work surface or storage space.
Rough pot and pan bases scratch the ceramic.	Check your cookware.
Discolouration Unsuitable cleaning agents	Only use cleaning agents that are suitable for glass ceramic.
Pan abrasion (e.g. aluminium)	Lift pots and pans when moving them.
Blisters Sugar, food with a high sugar content	Remove boiled over food immediately with a glass scraper.

Environmental protection

In this section, you can find information about saving energy and disposing of the appliance.

Energy-saving tips

■ Always place suitable lids on saucepans. When cooking without a lid, considerably more energy is required. A glass lid means that you can see inside without having to lift the lid.
■ Use pots and pans with even bases. Uneven bases increase energy consumption.
The diameter of pot and pan bases should be the same size as the hotplate. In particular, small saucepans on the hotplate cause energy losses. Please note: cookware manufacturers often indicate the upper diameter of the saucepan. This is usually bigger than the diameter of the base of the pan.
■ Use a small saucepan for small quantities. A larger, less full saucepan requires a lot of energy.
■ Cook with only a little water. This will save energy. Vitamins and minerals in vegetables are preserved.
■ Always cover as large an area of the hotplate as possible with your saucepan.
■ Switch to a lower heat setting in good time.
■ Select a suitable ongoing cooking setting. You will waste energy by using an ongoing cooking setting which is too high.
■ Use the residual heat of the hob. For longer cooking times, you can switch the hotplate off 5-10 minutes before the end of the cooking time.

Environmentally-friendly disposal

Dispose of packaging in an environmentally-friendly manner.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Getting to know your appliance

The instruction manual is the same for various different hobs. You can find the hob dimensions in the overview of models. Page 2

The control panel

Displays

1-9	Heat settings
H/h	Residual heat
b	PowerBoost function
88	Timer

Controls

1	Primary switch
	Wipe protection/child safety lock
B	PowerBoost function
+	Hotplate selection
-+	Control panel
◎	Automatic zone control
L	Timer

Notes

• When you touch a symbol, the respective function is activated.
  ■ Always keep the controls dry. Moisture reduces their effectiveness.
• Do not pull pans close to the displays and sensors. The electronics could overheat.

The hotplates

Hotplate Activating and deactivating

○	Single-circuit hot-plate
◎	Dual-circuit hot-plate	Select the hotplate and touch the ◎ symbol
When the hotplate is activated, the corresponding display lights up

Notes

■ Any dark areas in the glow pattern of the hotplate are due to technical reasons. The function of the hotplate is not affected.
■ Hotplate temperature is regulated by the heat switching on and off. The heat may also switch on and off at the highest setting.
■ With multi-circuit hotplates the heater elements of the inner filament circuits and the heater element of the activations may switch on and off at different times.

Residual heat indicator

The hob has a two-stage residual heat indicator for each hotplate.

If H appears in the display the hob is still hot. It may be used, for example, to keep a small meal warm or to melt cooking chocolate. As the hotplate cools down further, the display changes to h. The display remains lit until the hotplate has cooled sufficiently.

Operating the appliance

In this section, you can find out how to set the hotplates. The table shows heat settings and cooking times for various meals.

Switching the hob on and off

The main switch is used to switch the hob on and off.

Switching on

Touch the symbol ①. An audible signal sounds. The indicator light above the main switch and the indicators light up. The cooktop is ready to use.

Switching off

Touch the symbol ① until the indicator light above the main switch and the indicators go out. All hotplates are switched off. The residual heat indicator remains on until the hotplates have cooled down sufficiently.

Notes

■ The cooktop switches off automatically if all hotplates have been switched off for more than 20 seconds.
The settings remain stored for 4 seconds after the cooktop has been switched off. If you switch it on again during this time, the cooktop will operate using the previously stored settings.

Setting a hotplate

Use the + and - symbols to set the desired heat setting.

Heat setting 1 = lowest setting

Heat setting 9 = highest setting

There is an intermediate setting between each heat setting. This is identified by a dot.

Setting the heat setting

The hob must be switched on.

1. Touch the ^ symbol to select the hotplate. lights up in the heat setting display, - lights up under the heat setting display.
2. Touch the+or - symbol within the next 10 seconds. The basic setting appears.
3. symbol: Heat setting 9
   -symbol: Heat setting 4

1. 2. - +

9 - +

1. To change the heat setting: Touch the + or - symbol until the desired heat setting appears.

Switching off the hotplate

There are 2 ways to switch off the hotplate:

• Briefly touch the symbol on the hotplate 2x one after the other. appears in the heat setting display. After about 10 seconds, the residual heat display appears.
• Use the symbol to select the hotplate. Touch the + or - symbol until appears. After about 10 seconds, the residual heat display appears.

Note: The last selected hotplate remains activated. You can set the hotplate without selecting it again.

Table of cooking times

The following table provides some examples.

Cooking times and heat settings may vary depending on the type of food, its weight and quality. Deviations are therefore possible.

For bringing liquids to the boil, use heat setting 9.

Stir thick liquids occasionally.

Food that needs to be seared quickly or food which loses a lot of liquid during initial frying is best seared in several small portions.

Tips for energy-saving cooking can be found in the Environmental protection section.→ Page 25

	Ongoing cooking setting	Ongoing cooking time in minutes
Melting
Chocolate coating 1-1.-
Butter, honey, gelatine 1-2 -
Heating and keeping warm
Stew (e.g. lentil stew) 1-2 -
Milk** 1.-2.-
Heating sausages in water**	3-4 -
Defrosting and heating
Frozen spinach	2.-3. 10-20 min
Frozen goulash	2.-3. 20-30 min
Poaching, simmering
Dumplings	4.-5.*	20-30 min
Fish	4-5* 10-15 min
White sauces, e.g. béchamel sauce	1-2 3-6 min
Whisked sauces, e.g. sauce Béarnaise, hollandaise	3-4 8-12 min
Boiling, steaming, braising
Rice (with double the quantity of water)	2-3 15-30 min
* Ongoing cooking without a lid** Without lid*** Turn frequently
Rice pudding 1.-2. 35-45 min
Unpeeled boiled potatoes 4-5 25-30 min
Boiled potatoes 4-5 15-25 min
Pasta, noodles 6-7* 6-10 min
Stew, soups 3.-4. 15-60 min
Vegetables 2.-3. 10-20 min
Frozen vegetables 3.-4. 10-20 min
Cooking in a pressure cooker	4-5 -
Braising
Roulades	4-5 50-60 min
Pot roast	4-5 60-100 min
Goulash	2.-3. 50-60 min
Frying with little oil**
Escalope, plain or breaded	6-7 6-10 min
Escalope, frozen	6-7 8-12 min
Chop, plain or breaded***	6-7 8-12 min
Steak (3 cm thick) 7-8 8-12 min
Hamburger, rissoles (3 cm thick)***	4.-5. 30-40 min
Poultry breast (2 cm thick)***	5-6 10-20 min
Poultry breast, frozen***	5-6 10-30 min
Fish and fish fillet, plain	5-6 8-20 min
Fish and fish fillet, breaded	6-7 8-20 min
Fish and fish fillet, breaded and frozen, e.g. fish fingers	6-7 8-12 min
Scampi and prawns	7-8 4-10 min
Sautéing vegetables, fresh mushrooms	7-8 10-20 min
Vegetables, meat in Asian-style strips	7.-8. 15-20 min
Stir fry, frozen	6-7 6-10 min
Pancakes	6-7 consecutively
Omelette	3.-4. consecutively
Fried eggs	5-6 3-6 min
Deep-fat frying (150-200 g per portion continuously in 1-2 litres oil**)
Frozen products, e.g. chips, chicken nuggets	8-9 -
Croquettes, frozen	7-8 -
Meat, e.g. chicken portions	6-7 -
Fish, breaded or battered	5-6 -
* Ongoing cooking without a lid** Without lid*** Turn frequently

	Ongoing cooking setting	Ongoing cooking time in minutes
Vegetables, mushrooms, breaded or battered, tempura	5-6 -
Small baked items, e.g. ring doughnuts/jam-filled doughnuts, fruit in batter	4-5 -
* Ongoing cooking without a lid** Without lid*** Turn frequently

PowerBoost function

PowerBoost lets you heat up large volumes of water even faster than on heat setting 9.

PowerBoost is only available on hotplates marked with the B symbol.

With dual-circuit hotplates, the second filament circuit has to be activated for use with the PowerBoost function.

Switching on PowerBoost

1. Select the hotplate.

2. Touch the B symbol. The b display lights up.

The PowerBoost function is switched on.

Switching off PowerBoost

1. Select the hotplate.

2. Select any ongoing cooking setting. The Ⓞ display goes out.

The PowerBoost function is switched off.

Notes

If you do not turn off the PowerBoost function, it switches off automatically after a certain period of time. The hotplate switches back to the heat setting 9.
- Please remember that oil and fat heat up quickly with PowerBoost. Never leave the hob unattended. Oil and fat that have overheated will catch fire quickly, see section Important safety information. Page 24

Childproof lock

You can use the childproof lock to prevent children from switching on the hob.

Switching the child safety lock on and off

The hob must be switched off.

To switch on: Touch the 🔊 symbol for approx.

4 seconds. The symbol lights up for 10 seconds.

The hob is locked.

To switch off: Touch the ⚡ symbol for approx.

4 seconds. The lock is released.

Automatic childproof lock

This function automatically activates the childproof lock every time you switch the hob off.

Switching on and off

Find out how to switch the automatic childproof lock on and off in the Basic settings section.→ Page 30

Time-setting options

There are 2 different time-setting options:

■ A hotplate should switch off automatically
- Kitchen timer

Automatic hotplate switch-off

Enter a cooking time for the relevant hotplate. When the cooking time has elapsed, the hotplate switches off automatically.

Setting the cooking time

1. Setting the heat setting
2. Touch the ⏻ symbol. The I→I display for the required hotplate lights up.00 lights up on the timer display.
3. Touch the + or - symbol. The default value appears.

+ symbol: 30 minutes

- symbol: 10 minutes

2. 4+0 00 + ↑

3. 4:30 30 +

The cooking time counts down. If you have set a cooking time for more than one hotplate, the cooking time of the selected hotplate is always displayed.

Automatic setting

Touch the - symbol continuously and the cooking time automatically counts back as far as 0 minutes.

Touch the - symbol continuously and the cooking time automatically counts forward as far as 99 minutes.

After the time has elapsed

When the cooking time has elapsed, the cooking position switches off. You will hear a signal and the 00 lights up in the display for 10 seconds. The I→I display lights up brightly. Touch the ⏻ symbol. The displays go out and the beep stops.

Changing or cancelling the cooking time

Select the hotplate and touch the symbol Ⓐ. The I→I display lights up brightly. Press the + or - to change the cooking time or to set to ☐☐.

Note: You can set a cooking time of up to 99 minutes.

Automatic timer

You can use this function to preselect a cooking time for all hotplates. Each time a hotplate is switched on, the pre-selected cooking time then counts down. When the cooking time has elapsed, the hotplate switches off automatically.

You can find out how to switch on the automatic timer in the Basic settings section.→ Page 30

Note: You can change the cooking time for a hotplate or switch off the automatic timer for the hotplates: Select the hotplate and touch the symbol ⏻. The I→I display lights up brightly. Press the + or - to change the cooking time or to set to ☐☐.

Kitchen timer

You can use the kitchen timer to set a time of up to 99 minutes. It runs independently of all the other settings.

Switching on the kitchen timer

You can switch the kitchen timer on in 2 different ways:

If a hotplate has been selected, touch the symbol ⏻ twice within 10 seconds.

If a hotplate has not been selected, touch the Ⓛ symbol.

The ⚙ display lights up.

Setting the kitchen timer

Set the desired time with the + or - symbol.

When the time has elapsed

After the time has elapsed, you will hear a beep. ^20 lights up in the timer display. The display for the kitchen timer lights up brightly. The displayr switches off after 10 seconds.

Displaying the time

Use the ⏻ symbol to select the kitchen timer. The time is displayed for 10 seconds.

Setting the correct time

Use the ⏻ symbol to select the kitchen timer and reset the time.

Automatic safety cut-out

If a hotplate has been switched on for a long time without the setting being changed, the automatic time limit is activated.

The hotplate stops heating. F8 and the H/h residual heat indicator flash alternately on the hotplate display.

The display goes out when you touch any control. You can make new settings.

When the time limit is activated depends on the heat setting selected (1 to 10 hours).

Wipe protection

If you wipe over the control panel while the hob is switched on, settings may be changed.

To prevent this from happening, your hob has a wipe protection function. Touch the ➕ symbol. A beep goes off. The display light above the ➕ symbol lights up. The control panel is locked for 30 seconds. You can now wipe over the control panel without changing any settings.

Note: The primary switch is not affected by the wipe protection function. You can switch off the hob at any time.

Energy consumption indicator

You can use this function to display the total energy consumption between switching the hob on and off.

Once switched off, the energy consumption is displayed in kilowatt hours (e.g. 1.08 kWh) for 10 seconds

The accuracy on the display depends on the voltage quality of the power supply, among other factors.

kWh 1to 08 /

The display has not been activated. You can find out how to activate the display in the Basic settings section.→ Page 30

Basic settings

Your appliance has various basic settings. You can adjust these settings to meet your own needs.

Display Function

c1	Automatic child safety lock
0	Switched off.*
1	Switched on.
2	Manual and automatic child safety lock switched off.
c2	Beep
0	Confirmation signal and operation error signal are switched off (primary switch signal always remains).
1	Only the operation error signal is switched on.
2	Only the confirmation signal is switched on.
3	Confirmation signal and operation error signal switched on.*
c3	Energy consumption display (Ask your electric company what the mains voltage is)
0	Consumption display switched off.*
1	Consumption display with mains voltage at 230 V.
2	Consumption display with mains voltage at 400 V.
3	Consumption display with mains voltage at 220 V.
4	Consumption display with mains voltage at 240 V.
c5	Automatic timer
00	Switched off.*
0199	Cooking time after which the hotplates switch off.
c6	Duration of the timer end signal
1	10 seconds.*
2	30 seconds
3	1 minute.
*Basic setting

Display Function

c7	Activation of the heating elements
0	Switched off.
1	Switched on.
2	Last setting before the hotplate was switched off.*
c9	Selected time for the hotplate
0	Unlimited: the most recently selected hotplate can always be adjusted without having to select it again.*
1	Once you select a hotplate, you have 10 seconds to adjust it, after which you will have to select it again in order to be able to adjust it.
c0	Reset the basic settings
0	Switched off.*
1	Switched on.
*Basic setting

Changing the basic settings

The hob must be switched off.

1. Switch on the hob.
2. Within the next 10 seconds, touch and hold the symbol for 4 seconds.

or |o |o |o 0 - B - + Ⓤ

c and i flash alternately in the left-hand display; lights up in the right-hand display.

1. Touch the 🔔 symbol repeatedly until the required display appears in the left-hand display.
2. Touch the + or - symbol repeatedly until the desired setting appears in the display.

5分 +0 to 30 B - +

1. Touch the 🔍 symbol for 4 seconds.

The setting is activated.

Switching off

To exit the basic setting, switch off the hob with the main switch and make new settings.

Cleaning

Suitable maintenance and cleaning products can be purchased from the after-sales service or in our e-Shop.

Ceramic

Clean the hob after each use. This will prevent spills from burning onto the ceramic.

Only clean the hob when it has cooled down sufficiently.

Use only cleaning agents which are suitable for glass ceramic. Follow the cleaning instructions on the packaging.

Never use:

■ Undiluted washing-up liquid
■ Detergent intended for dishwashers
■ Scouring agents
■ Harsh cleaning agents such as oven spray or stain remover
■ Abrasive sponges
■ High-pressure cleaners or steam jet cleaners

Ground-in dirt can be best removed with a glass scraper, available from retailers. Please note the manufacturer's instructions.

You can also obtain a suitable glass scraper from our after-sales service or from the e-Shop.

Using special sponges to clean glass ceramic achieves great cleaning results.

Hob surround

To prevent damage to the hob surround, observe the following instructions:

■ Use only hot soapy water.
■ Wash new sponge cloths thoroughly before use.
■ Do not use any sharp or abrasive agents.
■ Do not use the glass scraper.

Trouble shooting

Faults often have simple explanations. Please read the notes in the table before calling the customer service.

Your hob's electronics are located underneath the control panel. For various reasons, the temperature in this area may rise sharply.

To prevent the electronics from overheating, the hotplates are switched off as and when necessary. The F2, F4, or FS display appears alternately with the H or h residual heat display.

Display Fault Remedy
None The power supply has been disconnected. Check the household fuse for the appliance. Check whether there is a power cut by trying other electronic appliances.
All displays flash The touch controls are wet or an object is resting on them.		Dry the controls or remove the object.
F2	Several hotplates have been used over a prolonged period at high power settings. To protect the electronics, the hotplate has been switched off.	Wait a while. Touch any control. When F2 goes out, the electronics have cooled down sufficiently. You can continue cooking.
F4	Despite being switched off by F2, the electronics have become hot again. All hotplates have therefore been switched off.	Wait a while. Touch any control. When F4 goes out, you can continue cooking.
FS and the heat setting flashes alternately. A beeping sound can be heard	Warning: There is a hot pan near the control panel. There is a risk that the electronics will overheat.	Remove the pan. The fault display will go off shortly afterwards. You can continue cooking.
FS and beeping sound	There is a hot pan near the control panel. To protect the electronics, the hotplate has been switched off.	Remove the pan. Wait a while. Touch any control. When FS goes out, you can continue cooking.
F8	The hotplate was in operation for too long and has switched itself off.	You can switch the hotplate back on again immediately.

Customer service

Our after-sales service is there for you if your appliance needs to be repaired. We will always find an appropriate solution, also in order to avoid after-sales personnel having to make unnecessary visits.

E number and FD number

Please quote the E-number (product number) and the FD number (production number) of your appliance when contacting the after-sales service. The rating plate bearing these numbers can be found on the appliance certificate.

Please note that a visit from an after-sales service engineer is not free of charge in the event of misuse of the appliance, even during the warranty period.

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