Forward Active - Smartphone NGM-Mobile - Free user manual and instructions

Product Type	Smartphone
Brand	NGM-Mobile
Model	Forward Active
Operating System	Android 4.2.1 Jelly Bean
Screen	Capacitive touch
Network	Dual SIM (GSM)
Connectivity	Wi-Fi 802.11 b/g/n, Bluetooth, GPS, micro USB 2.0
Rear camera	With LED flash
Sensors	Proximity, light
Battery	Lithium-ion rechargeable, non-removable
Audio	Built-in speaker, 3.5mm headphone jack
Power supply	Charger via micro USB (5V, 1A)
Main functions	Phone, SMS/MMS, email, web browsing, GPS, FM radio, camera, music player, contacts management
Maintenance and cleaning	Clean with a soft, dry cloth. Avoid chemical products.
Security	Screen lock by pattern, PIN, password or facial recognition
Spare parts and repairability	Battery not replaceable by user. For any repair, contact NGM after-sales service.
General information	Made by NGM Italia. Website: www.ngm.eu

Frequently Asked Questions - Forward Active NGM-Mobile

How to insert SIM cards into the NGM Forward Active?

To insert the SIM cards, first turn off the phone. Remove the bottom part of the phone to access the slots. Insert the USIM cards into their respective slots: slot 1 for USIM1, slot 2 for USIM2. Refer to the diagram in the manual for correct orientation.

How to charge the battery of the NGM Forward Active?

Use the provided USB cable and connect it to the micro USB port on the bottom side of the phone. Plug the charger into a power outlet. You can also charge via a PC, but charging will be slower. The battery is non-removable; for any replacement, contact NGM service.

How to turn on or off the NGM Forward Active?

To turn on, press and hold the ON/OFF button located on the right side. To turn off, hold the same button and then confirm by selecting 'Turn off'. A brief press switches to standby mode.

How to manage dual SIM cards?

In the main menu, go to Settings > SIM management. You can enable or disable each SIM individually. Customize the name and color of each SIM, and set the default SIM for calls, messages, and data. The 'always ask' option allows you to choose for each action.

How to make a call with the NGM Forward Active?

From the home screen, tap the phone icon. Dial the number using the virtual keypad, then press the green handset. If you haven't set a default SIM, choose the SIM to use. To end, press the red handset. To answer, swipe the handset to the right; to reject, swipe left.

How to send an SMS or MMS?

In the main menu, select Messages. Enter the recipient (name or number), then the text. To add a multimedia attachment, tap the paperclip (the message becomes an MMS). Finally, tap 'Send' and select the desired SIM.

How to connect to the internet via Wi-Fi?

Go to Settings > Wi-Fi and turn on the switch. The phone searches for available networks. Select your network, enter the password if needed. To avoid data charges, it is recommended to use Wi-Fi for browsing and syncing.

How to sync contacts and other data?

Syncing allows you to back up your data to your Google account. Enable auto-sync in Settings > Data usage > Auto-sync data. You can also manually sync each app in Settings > Accounts. Preferably use a Wi-Fi connection to avoid charges.

How to use the GPS on the NGM Forward Active?

Enable GPS in Settings > Location access > GPS satellites. The phone searches for satellites to determine your location. Fix time may vary depending on conditions. To save battery, turn off GPS when not in use. The phone is compatible with the NGM Navigation system.

How to lock the screen of the NGM Forward Active?

To configure the lock, go to Settings > Security > Screen lock. Choose from: None, Swipe, Face unlock, Pattern, PIN, or Password. To quickly lock, briefly press the ON/OFF button. To unlock, follow the chosen method.

USER MANUAL Forward Active NGM-Mobile

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Copyright © 2013 NGM Italia

Welcome to the NGM Android ^TM world. Thank you for purchasing NGM Forward Active. With this device you can have access to the many features of the new edition of the Android ^TM 4.2.1 Jelly Bean OS to manage your contacts, email, social networks and to discover the opportunities of Internet with just a single touch! Discover the full potential of your new "intelligent" phone. Compared to the usual mono SIM Smartphones, NGM Forward Active offers the convenience of Dual SIM that has always characterized the entire range of NGM phones, i.e. the ability to handle two SIM cards and consequently two telephone numbers at the same time. Discover other useful features such as setting the preferred SIM for calls, messages and data connection. By visiting the official website www.ngm.eu you can appreciate the whole range of NGM mobile phones, ask for assistance, access the forum for technical assistance and download software updates.

Warning: Data Connection of NGM Forward Active is active as soon as you first power on the phone (and after every eventual factory data reset). If you do not have a special or "flat" rate for data connection with your USIM card, you are recommended to turn off data traffic and set up a Wi-Fi connection, in order to avoid additional costs.

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Set up

Attention: Perform operations with USIM cards insertion after turning off the phone.

Inserting the USIM cards: USIM cards contain your phone number, PIN codes, links to external services, contacts and other important details. To access the compartment containing the USIM slots, turn off the phone and remove the cover from the bottom of the phone. Insert the USIM cards into their respective slots following the illustration below.

Lower part Slot 1: USIM 1 SIM 1 SIM 2 Slot 2: USIM 2

The battery:

Your device is provided with a lithium-ion battery and is designed to be used exclusively with original NGM batteries and chargers. The battery is located in the area above the USIM slots and cannot be removed from its housing. To replace the battery, contact the NGM Service Center.

Charging the battery

Charge the battery before starting to use the device. Use the supplied USB cable and the USB connector on the lower side of the phone. Connect the charger to the provided wall socket adapter, and then the device to the USB cable. You can also charge the phone by connecting it with the PC USB port, but in this case charging will take longer. When the battery is charging, an animated icon on the screen will show the charging progress if the phone is on. Once the battery icon is filled, it is fully charged and the phone can be disconnected from the grid.

Warning: Do not connect the phone to a booting-up or running down PC to avoid voltage jumps. To preserve the functionality of the product and the integrity of the warranty, we recommend the use of original NGM chargers. Please charge the battery indoors, in a dry and favorable environment. It's normal for the battery to get slightly warm during the charging process. The battery will reach its full capacity when cycled several times.

Turn on, turn off and standby

To turn on the phone, press and hold the power on/off key To turn off your device, press and hold the same key and confirm by selecting "Shutdown". A quick pressure sets the phone in stand-by mode (screen off) or allows you to go back to the lock screen (see below).

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Main Screen:

Use the touch screen by tapping, holding or dragging a finger across the screen. The main screen is the starting point for using all the applications on your phone. Other main screen pages are available, just swipe the screen left or right. These pages can be customized with shortcuts to your favorite applications: Tap and hold the desired link from the main menu and drag it to the written "Move to Desktop" top of the screen. You also can customize the four widgets next to the central menu icon by pressing, holding and moving them onto the desktop. To delete shortcuts or widgets, tap and hold the icon and drag it onto "Delete" on the upper part of the screen. By moving an icon on top of another one, you can create folders on the desktop and by pressing the contextual menu you can change the wallpaper.

The main menu: Select an application from the main menu or scroll left/right to view other applications. Press the back button to return to the previous screen, press the Home key to return to the main screen, press the contextual menu to create folders and access the phone settings.

Standby Screen

10:10 Hold and drag the central element to unlock the screen

Home Screen

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USIM signal intensity and battery level

Notification panel

WiFi Signal Intensity

Phone

Phoneboo

Main Menu

Messaging

Page Indicator Bar

Browser

Main Menu

Applications People Messaging Phone Gallery File Explorer Play Store Clock Calendar Settings Browser Camera Email SIM Toolkit Kingsoft Office Music NGM Nav Calculator Sound Record FM Radio

Scroll HOME pages

Scroll menu

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Brightness and Proximity Sensors Receiver Front Camera Capacitive Touch Screen Contextual menu key Home Key Back key Microphon

Flash Camera 13MP NGM Earphone Plug Volume "+" / "-"- On/Off and Standby key Speaker Micro USB connector

Rapid access

Notification panel: to open the Notification Panel, touch the upper bar containing the battery and signal-intensity icons and drag it downwards. Tap the icon in the upper right corner ☐ to switch between notifications and Quick Setup buttons ☐ or tap the settings 🔒 icon to open the Settings menu. To hide the panel, drag up the bottom of the panel or tap the Back button.

Recent applications: When you are inside any application, long press the Home key: a list of the applications you have recently accessed will be shown and can be directly selected.

Contextual Menu: Most applications have a Contextual Menu. By clicking on that icon, you can display a contextual menu referred to the application itself, with related functions.

Lock screen and vibration

From the main menu, select Settings > Security > Screen Lock. Select the desired unlocking mode (None, Slide, Smile Unlock, Pattern, PIN or Password) and confirm. To quickly lock the screen, briefly press the power on/off key. To unlock it, follow the instructions on the screen.

Quickly turn on/off vibration mode: To quickly disable ringtone for calls and messages, you can press and hold volume "-". Once you reach the minimum volume, the phone will enter the vibrating mode. Pressing volume "-" again, the phone will enter the silent mode.

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Managing two USIM cards

From the main menu, select Settings > SIM Management. Select I/O keys next to the phone operators corresponding to "USIM1" and "USIM2" to selectively activate or deactivate the USIM at any time. From this menu you can also customize the color and name for each USIM icon and decide which USIM to use as default for calls, messages and data connection or choose "always ask" if you don't want to set a SIM as default.

MANAGING CALLS:

From the main screen touch the Phone icon; use the virtual keypad to enter the desired phone number.
Press the dial icon and then the desired USIM if you haven't set a default SIM for calls, otherwise, the call will start with the default SIM.
To end the call press the red end call key.
To answer a call, drag the phone icon to the right onto the green handset; to reject it, drag it to the left onto the red handset, to reject with a message drag the phone icon upwards. To silence an incoming call, tap Volume "+" or "-" (on the right side of the phone).

Call a number from the call log

From the main menu select the Phone icon. Above the keyboard the call log with missed, received and outgoing calls is displayed.
Tap the phone next to the selected number and choose the SIM to place the call.

Single hand operation

In Settings > Single hand operation it is possible to activate, for some applications, the reduction of the screen so that you can easily manage its functions even with one single hand. The function is available for the numeric keypad, the call setup and the unlock pattern.

MANAGING CONTACTS

Note: In the contextual menu of the phonebook you can access Import/Export functions and several other settings.

Add a new contact:

From the main menu select the Contacts icon.
Press the icon with the "+" symbol on the bottom bar.
Select the storage where you want to save the contact (Phone, USIM1 or USIM2).
Insert Name, Number and any other contact detail (if the contact is saved on the USIM, only saving name and phone number are guaranteed) and confirm with Done.

Add a new contact from the call log:

From the Phone menu, log on to the Missed, made or received calls log
To add a number to a contact, press and choose New Contact or Existing contact. After you selected the saving path and added name and any further information (when saving in Phone), confirm with Done.

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It is possible to associate contacts to one of the SIM cards in order to automatically call those contacts with the associated SIM card; to associate a contact to one of the inserted SIM cards, press the contextual menu and choose Associate SIM card or from Settings > SIM Manager, choose Contact Association, select the SIM card and choose the contacts you want to associate with the SIM card. To make the associations, activate the "Smart Dial" function in Settings > SIM Management > Contact binding.

Set Ringtones

Note: you can set ringtones in *mid, *wav, *ogg or *mp3 formats.

From the main menu, select Settings > Ringtones and Vibration > Audio Profiles > General.

Select Voice call ringtone, and choose the desired ringtone for each USIM.
If you want to set a custom ring tone: in Music, songs from the list, open the drop-down menu of the selected song and choose Ringtone. So, the audio file will be added to the available list of ringtones.

Send and read SMS and MMS

Send SMS and MMS:

From page or from the main menu, choose Messages on the bottom bar.
Type the first letters of a name in the recipient field to search for a contact, select it from the pop-up or directly enter the recipient number, otherwise select the icon next to the field and check the recipient/s.
Write the text into the dedicated space with the virtual keypad.
Select the clip-icon to insert multimedia files (the message will automatically be converted into MMS). Press either Send key, selecting the SIM you want to use.

Read SMS and MMS:

When you receive a new SMS or MMS, an icon appears in the notification panel. By clicking on the appeared icon, you go directly to the conversation and read the incoming message. In any case, you can view the incoming messages from the home screen or menu, by selecting Messaging.

CONNECTIVITY

To better use the potentiality provided by the device and its operating system, you must have an active data connection; data connection of NGM Forward Active is ON when you first power on the phone. If it is not included into your mobile phone plan, data traffic may cause you extra costs, so it is recommended to configure Internet connection via WiFi. To enable data traffic on one of the USIM cards, select Settings > Dual SIM Manager > Data connection, or activate it from the Quick Setup buttons in the notifications panel.

Connecting to Internet with WiFi® you can connect to WLAN by using the Wi-Fi function. To activate it, from the main menu choose Settings > WiFi I/O. Please follow all warnings and indications concerning the use of wireless devices in areas where the use of such functions is restricted (airplanes, hospitals, etc.). Go offline mode when you must use only the functions that do not require Network access.

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Connecting to a Bluetooth device®

Turn ON the Bluetooth device you want to connect with. Refer to the device documentation.

From the main menu, choose Settings > Bluetooth I/O to turn Bluetooth on. In the contextual menu you will find additional functions and settings.
Choose Search for devices to automatically find other Bluetooth devices.
Among the discovered devices, select the device name to associate with. The phone will attempt to associate with the device, which may be asked for a pairing code.

Connect to the Internet: from the main menu, choose Browser. Type the URL into the address bar to start browsing. If you choose to navigate using data connection, be aware of costs or choose a "flat" data contract with your service provider. Alternatively, use Wi-Fi (see "Connectivity") where possible.

Account setup: In order to better manage OS Android ^TM functionalities, it is recommended to configure a default account. When you first power on the phone, it will guide you in configuring a default account that allows you to access OS Android ^TM applications like Email sync, for example.

Email: By configuring a default account you can easily manage your e-mails and display them automatically on your phone. If you want to use also a different Email account from the default one, you can configure a new account with another provider within Email app in the Main Menu.

SwiftKey text input

SwiftKey is an advanced system for entering predictive text, it is the default input method. When you write SMS, MMS or E-mails, this method predicts the word you are typing, changing it with every key pressure. During the first use, the program will prompt you with a pop-up the innovations and peculiarities of this writing system. SwiftKey has a "smart" dictionary, that draws words also from the various phone applications such as Contacts, Social Networks, etc. To change the parameters of the text input, select Settings > Language and input > SwiftKey for NGM.

Synchronization

Synchronization is the most efficient approach to manage your useful data because it allows you to make a backup of the data on your device with an internet account. In case of replacement, loss or damage of the phone you will not experience loss of data. The synchronization can be automatic in Settings > More > Data usage > Contextual menu > Auto-sync data or can be activated manually, individually for each installed application to be synchronized; you can find the list of such applications in Settings > Account [installed app list]. To add a new account, select Add Account. The synchronization uses an active data connection, which could result in data traffic costs. It is advisable to use a WiFi connection when available.

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GPS geolocalization

The Global Positioning System (GPS) is a satellite-based positioning system, with a global and continuous coverage. To access the GPS, select Settings > Location Access > GPS Satellites (I/O). When the GPS function is activated, the phone starts to collect data from satellites and determines the current position. The Fix Times (position detection) are variable and can be affected by several external factors (clouds, high buildings, etc.). Limit the use of battery and memory by switching off this function when you don't need it. The device is compatible with NGM NAVIGATION SYSTEM ^© . For more details on the system operation visit www.ngm.eu.

Warning: formatting and delivery of this user manual is based on the Android ^TM operating system, NGM Italia will not bear responsibility for any incompliance with the above guidelines or improper use of the mobile phone NGM reserves the right to modify any of the content in this user guide without previous public announcement. The content of this manual may vary from the actual content displayed in the mobile phone. In such case, the latter shall govern.

Copyright © 2013 NGM Italia

No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of NGM Italia.

Bluetooth® is a registered trademark of the Bluetooth SIG, Inc. worldwide.
Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.

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FORWARD ACTIVE

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Copyright © 2013 NGM Italia

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Copyright © 2013 NGM Italia

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Copyright © 2013 NGM Italia