VH6210 - Headphones VTECH - Free user manual and instructions

USER MANUAL VH6210 VTECH

Go to businessphones.vtech.com VH6210 to register your product for enhanced warranty support and the latest VTech product news. Convertible Office Wireless Headset VH6211 Convertible Office Wireless Headset with Lifter vtech Abridged user's manual

Congratulations on your purchase of this VTech product. Before using this product, please read the Important safety information. This Abridged user's manual provides you with the basic installation and use instructions. À limited set of features are described in abbreviated form. Visit businessphones.vtech.com/support/downloads to download a full set of installation and operation instructions for: Headset connection methods “Option 1: Connect to IP phone via EHS" “Option 2: Connect to traditional corded phone" “Option 3: Connect to traditional corded phone with Lifter" “Option 4: Connect to a computer" Headset wearing styles “Over-the-ear hook" “Over-the-head band" “Behind-the-neck band" The software application “Software application - Installation and Operation Guide" For customer service or product information, visit our website at businessphones.vtech.com or call 1 (800) 595-951L. In Canada, please dial 1 (800) 267-7377. Compatible with Ë oi Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

INTRODUCTION The VH6210/VH6211 includes a wireless headset and base that allow you to have handsfree phone conversations. The package also comes with the EHS (Electronic hookswitch) cables and headset audio cable that allow you to connect your headset using either one or both of the following methods: + PHONE mode - Connect to a deskphone If you want to connect your headset to a deskphone, you can simply use the cables provided to connect the headset to a deskphone directly. + PC mode - Connect to a computer Use the USB cable to connect the headset base and your PC. You can make and receive VolP calls through Skype” or Skype for Business”, using the software application. VH6211 Convertible Office Wireless Headset with Lifter: The VH6211 package also comes with the extra corded handiset lifter, making it convenient to answer and end calls right from the headiset, so that the product can be used in different ways depending on your needs. For lifter's information, refer to the section Lifter. Skype® and Skype for Business® are registered trademarks of Microsoft Corporation.

Your product package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. For VH6210/VH6211: vtech Doris Ü Abridged user's manual Wireless headset Batteries with battery

Four earbuds Four over-the-ear Sponge cover Two spare rubber hooks for ear hooks rings for headset earpiece Over-the-head band Behind-the-neck band USB cable

) a Headset base Headset base EHS cable 1 power adapter EHS cable 2 Headiet audio cable For VH6211 only: Corded handbset lifter Auxiliary ring detector Corded phone connection cable

Overview Headset … Headset base Install headset battery … Power up the headset base . Charge the headset battery. Charge and store your spare battery. Connection methods PHONE mode PC mode. Option 1: Connect to IP phone via EHS Option 2: Connect to a traditional corded phone (for VH6211 only) Option 3: Connect to a traditional corded phone with Lifter (for VH6211 only). 9 Option 4: Connect to a computer … Position the headset Over-the-ear hool Over-the-head band Over-the-neck-band

Before use Headset operation... Headset power on/off. PHONE mode and PC mode … Operate PHONE mode... Operate with IP phone Operate with traditional corded phone... Operate with traditional corded phone via Lifter PC mode. Call settings Auto Answer … Change Audio Bandwidth Adijust the headset earpiece audio. Headset ringe: Anti-Startle (G616) … Temporary ringer silencing Volume control . Mute... Hot-swappable headset battery replacement … Lifter (for VH6211 only) Overview... Connect the Lifter Operate with Lifte: Appendix Adding and registering a new headset. Headset lights. Headset alert ones . Headset alert prompts Headset base lights … Frequently asked questions . Maintenance … Important safety information Safety information … Especially about wireless headbsets

OVERVIEW Headset 1-VOL+/VOL- + Slide the volume switch to the right or left to adjust the headset ringer volume while in idle mode, or the listening volume while on a call. 2-[] oN/oFF button and LED light + Press to make, answer or end a call + See page 31 for lights behavior.

+ Mute the microphone during a call.

4 - Battery with cover attached

+ The battery is permanently attached to the battery compartment cover and they are inseparable from each other. Remove the entire assembled unit to replace the battery.

+ Press to adjust the speaking volume while on a call.

2 - Magnetic charging mount

+ Place the headset here for charging.

3 - MUTE/SPARE BATT (light)

+ See page 33 for lights behavior.

4 - PHONE (mode button and light)

+ Press to enter the PHONE mode. See page 33 for lights behavior.

5 - PC (mode button and light)

+ Press to enter the PC mode. See page 33 for lights behavior. 6-PAIR + Press to initiate headset registration or deregistration.

7- Spare battery compartment cover

8 - ® POWER jack (green dot)

9 -© PHONE jack (blue dot)

10 - @EHS jack (red dot)

11-°< (USB port) + Open the port cover to plug in the USB cable for use with PC mode. 12 — LIFTER jack (for VH6211 only)

+ When turned on, your headset will then automatically answer a call when it is lifted from the charging crade.

14 - Audio Adjustment Switch

+ When you have connected the headset base to a deskphone, use this switch to adijust the headset earpiece audio between A and F, until the dial tone is clear. BNores + The default setting ofthe Audio Adjustment Switch is A. + The audio adjustment setting is dependent on - the types of deskphones to which the headkset base is connected; and the interference caused by other DECT systems operating in the same ‘environment.

15 - WB (Wideband) / NB (Narrowband) Switch

+ Use this switch to adjust the audio bandwidth. Wideband audio delivers wider frequency response and higher HD audio quality.

GETTING STARTED Install headset battery oauTIoN + Do not disassemble the battery from its battery compartment cover.

1. Align the metallic contacts between the battery and the battery

compartment, and then place the battery down.

3. Charge it for at least 30 minutes.

B Nores + You will hear the voice prompt “Low battery" when you press the [I] ON/OFF button while the headkset battery is low. + When fully charged, the headset battery supports up to 5 hours of talk time or 48 hours of standby time. + _lfyou slide the WB / NB (wideband/narrowband) switch to WB for enhanced audio quality, the power consumption will also be increased, thereby resulting in reduced talk time (see page 21). + To order a replacement battery pack (model BT291865), visit our website at businessphones.vtech.com or call 1 (800) 595-9511. In Canada, dial 1(800) 267-7377.

GETTING STARTED Power up the headset base

1. Plug the small end of the headset

base power adapter labelled POWER JACK (ON HEADSET BASE) to the @POWER jack (green doi) at the rear of the headset base.

2. Plug the large end into an electrical

outlet not controlled by a wall switch. Charge the headset battery Hang the headset onto the magnetic charging mount. The magnet holds the headset in place. +_The{iight will turn: - steady red when the headset battery is low while charging; - steady purple when the battery is well charged; and - steady blue when the battery is fully charged. B Nore + For optimal performance, charge the headset battery for at least 30 minutes before use. The battery is fully charged after 2 hours of continuous charging. When the headset is not in use, recharge by hanging it onto the headkset base.

GETTING STARTED Charge and store your spare battery The spare battery is for powering on the headiset. You can install it into your headset base for charging and storage purposes. The headset supports hot swapping, in which the current call on the headset will remain connected if you replace the battery within 5 minutes. You can even have an unlimited talk time with timely battery replacement.

1. Align the metallic contacts between the battery and the battery

compartment, and then place the battery down.

2. Slide the battery until it clicks into place.

+ The MUTE | SPARE BATT light turns green when charging. B Nore + For optimal performance, charge the spare battery for at least 30 minutes before use. The battery is fully charged after 2 hours of continuous charging. When the spare headset is not to be used, keep it in charging in the headset base.

GETTING STARTED Connection methods Choose one of the following methods to connect your headset for operation in either PHONE mode or PC mode. PHONE mode Option L: Connect to IP phone via EHS +. You can connect the headset to an IP phone using the EHS cable and headset audio cable provided. The headset acts as a supplementary device that can join calls. Use the IP phone connected to make or answer calls. Option 2: Connect to traditional corded phone (for VH6211 only) + You can connect the headset to a traditional corded phone using the corded phone connection cable provided. You need to physically lift the corded handset off the corded phone base cradle before you can use the headset to join in the call. Option 3: Connect to traditional corded phone with Lifter (for VH6211 only) + You can connect the headset to a corded phone using the corded phone connection cable and lifter provided (see page 29). The headset acts as a supplementary device that can join calls. You can simply press [on the headset to use the connected corded phone to make or answer calls. PC mode Option 4: Connection to a computer + Connect the headset base to your PC with the USB cable provided. You can make and receive VolP calls through Skype or Skype for Business, using the software application.

GETTING STARTED Connection methods BNore + The cord have colored labels that guide you to plug them into the correct headset base jacks. The back of the headset base has color-coded dots and the names of the jacks above them that correspond to the colored labels on the cords. For detailed instructions of the four options to connect your headbset, visit the product page of VH6210 or VH6211 at businessphones.vtech.com/support/downloads to download the respective instructional document. Option 1: Connect to IP phone via EHS Connect the headset to an IP phone using the EHS cable and headset audio cable provided. Depending on the brand and series of your IP phone, you might need to use either EHS cable 1 or EHS cable 2 provided for connection. Visit businessphones.vtech.com for the compatibility list of IP phone models that are compatible for EHS connection, as well as the respective EHS adapter(s) that you need to purchase separately. Connect with EHS cable 1 Connect with EHS cable 2 Headset audio cable Headset audio EHS cable 2 cable

GETTING STARTED Connection methods Option 2: Connect to a traditional corded phone (for VH6211 only) Use the corded phone connection cable provided to connect the headset to a traditional corded phone. Corded phone connection cable Option 3: Connect to a traditional corded phone with Lifter (for VH6211 only) Use the corded phone connection cable and lifter P provided to connect the Y Corded phone headseï to a traditional ie connection cable corded phone. Option 4: Connect to a computer Use the USB cable provided to connect the headset to your computer. Your headset supports calls through | Skype or Le Skype for Business. ie Install the software application before operating in PC mode. USB cable

GETTING STARTED Position the headset Over-the-ear hook Attach the headset accessories and wear the headset: 1 Mount the earhooks over your ear and insert the earbuds to check the best fitting. Remove them from your ear after checking.

2. Insert your desired earhook to the headset.

+ Rotate it until it securely holds in place. Rubber ring BNore + _Ifyou accidentally ripped off the rubber ring, use a spare rubber ring to replace it.

3. Insert your desired earbud to the headset.

Make sure the protruding bump is pointing towards your mouth when placed on your ear. The protruding bump on the earbud holds the headset securely in your ear.

4. Hook the headset on your ear. Adjust the angle of the headset until

the microphone is pointing towards your mouth.

GETTING STARTED Position the headset Remove the earbud and earhook: Remove the earbud and earhook, when you need to replace them in the Over-the-ear hook, when you need to change to the over-the-head and behind-the-neck style.

1. Hold both sides of the earbud. Twist and pull the earbud until it

separates from the earpiece.

3. Pull the earhook until it separates from the headset.

To re-insert another set of earbud and earhook, refer to the previous section.

GETTING STARTED Position the headset Over-the-head band Attach the headband and wear the headset: 1 With the headset at a vertical angle (microphone pointing down), insert the headset earpiece into the headband.

2. Rotate the headset to a horizontal direction until it holds into place.

Rubber ring B Nore + _Ifyou accidentally ripped off the rubber ring, use a spare rubber ring to replace it.

3. Adjust the headband to fit your head.

4. Rotate the angle of the headset until the microphone is pointing

towards your mouth. - Make sure the protruding bump is pointing towards your mouth when placed on your ear. The protruding bump on the earbud holds the headset securely in your ear.

GETTING STARTED Position the headset Over-the-neck-band Attach the neckband and wear the headset: 1 With the headset at a vertical angle (microphone pointing down), insert the headset earpiece into the neckband.

Rubber ring B Nore If you accidentally ripped offthe rubber ring, use a spare rubber ring to replace it.

2. Rotate the headset to a horizontal direction until it clicks into place.

3. Place the neckband around your neck and over your ears.

4. Adjust and rotate the angle of the headset until the microphone is

pointing towards your mouth. - Make sure the protruding bump is pointing towards your mouth when placed on your ear. The protruding bump on the earbud holds the headset securely in your ear.

BEFORE USE Headset operation Headset power on/off To power on the headset: +_ Place the headset in the headset base. -OR- + Press and hold Mon/orr button for two seconds. The [l LED light flashes blue three times, and you hear three beeps when it is being powered on. To power off the headset: +_ Press and hold [JON/OFF button for four seconds. The [l LED light flashes red three times, and you hear three beeps when it is being powered off. PHONE mode and PC mode Before using the headset, make sure you have chosen the headset operation mode in accordance with the connection method. When the headset is not in use, you can choose between PHONE mode and PC mode. To choose PHONE mode: + _ Press the PHONE button on the headset base. The PHONE light turns on. To choose PC mode: + _ Press the PC button on the headset base. The PC light turns on. B Nore + You can also switch back and forth between PHONE mode and PC mode while on a call. Once selected, the PHONE mode light or the PC mode light flashes twice every three seconds to indicate that line is in use.

OPERATE PHONE mode Before using the headset with your telephone connected, make sure you have chosen PHONE mode. To choose PHONE mode: + Press the PHONE button on the headiset base. The PHONE light turns on. Operate with IP phone via EHS To make a call: 1 Press the Hon/orr button on the headset. The EHS connection automatically takes the phone line at your IP phone. + When you hear a clear dial tone at the headset earpiece, you are now ready to dial a call. - Ifthe dial tone is unclear or you do not hear a dial tone, slide the Audio Adjustment Switch at the bottom of the headset base between A and F, until the dial tone is clear. The default setting of the Audio Adjustment Switch is A.

2. Dial the telephone number using the dialing keys on the IP phone.

B Nores + The audio adjustment setting is dependent on - the types of deskphones to which the headset base is connected; and - the interference caused by other DECT systems operating in the same environment. + The headset supports hot swapping, in which the current call on the headiset will remain connected if you replace the battery within five minutes. To answer a call: + Press the] oN/oFF button on the headset to answer an incoming call, or lift the headiset if auto answer is set to on. The EHS connection automatically takes the line on your IP phone. You hear the caller through the headset earpiece. To end a call: + Press the] oN/oFF button on the headset to end a call. The EHS connection automatically releases the line on your IP phone.

OPERATE PHONE mode Operate with traditional corded phone To make a call:

1. Lift the corded handset to take the line at your

2. Press the] oN/oFF button on the headset.

+ When you hear a clear dial tone at the headset earpiece, you are now ready to dial a call. + Ifthe dial tone is unclear or you do not hear a dial tone, slide the Audio Adjustment Switch at the bottom of the headset base between A and F, until the dial tone is clear. The default setting of the Audio Adjustment Switch is A.

3. Dial the telephone number using dialing keys on the corded phone.

B Nores + The audio adjustment setting is dependent on - the types of deskphones to which the headset base is connected: and - the interference caused by other DECT systems operating in the same environment. + The headset supports hot swapping, in which the current call on the headiset will remain connected if you replace the battery within five minutes. To answer a call:

1. Lift the corded handset to take the line at your corded phone.

2. Press theloN/oFF button on the headset to answer an incoming call.

You hear the caller through the headset earpiece. To end a call: 1 Press the Mon/orr button on the headset to leave the phone conversation at the headset.

2. Place the corded handset back to the corded phone to end the call.

Operate with traditional corded phone via Lifter For calls operation with a traditional corded phone via Lifter, see page 29.

OPERATE PC mode To make and receive calls in PC mode, you can download and install the software application. With it, you can make and receive VolP calls through Skype and Skype for Business. Download the application and its detailed instructions at businessphones.vtech.com/support/downloads, under the product page of VH6210 or VH6211. Unzip and install the application after download

OPERATE Call settings Auto Answer When the Auto Answer feature is enabled, your headset will automatically answer a call when it is lifted from the charging cradle. To turn the Auto Answer feature on: + Slide the AutoAns knob at the headset bottom to ON. To turn the Auto Answer feature off: + Slide the AutoAns knob at the headset bottom to OFF. B Nore + Ifyou connected the headset only to a traditional corded phone, the Auto Answer feature will not apply. Change Audio Bandwidth The wideband audio mode works only if the telephone to which your headset is connected supports wideband audio. When you slide the audio bandwidth from NB (Narrowband) to WB (Wideband), the frequency response of a call will be widened and the HD audio quality will be enhanced, whilst the battery power consumption will also be increased, thereby resulting in reduced talk time. B Nore + Ifyou are not certain whether the telephone +0 which your headiset is connected supports Wideband audio, keep the audio bandwidth as NB.

OPERATE Call settings Adjust the headset earpiece audio During a call, you may need to slide the audio adjustment switch at the bottom of the headset base to adjust for clear audio at the headset earpiece, when there is interference caused by other DECT systems operating in the same environment. To adjust the headset earpiece audio during a call: + Slide the audio adjustment switch at the bottom of the headset base between A and F, until the dial tone is clear.

SETTING Sound settings Headset ringer The headset base and headset do not have external ringers. When you receive calls, the headset earpiece rings. To change the volume of the earpiece ringer: + _ Slide the volume switch at the top of the headset towards VOL+ or VOL- when the headset is not in use. To turn off the earpiece ringer: + _ Slide the volume switch at the top of the headset towards VOL- until you hear two beeps when the headset is not in use. Anti-Startle (G616) Gé616 Acoustic Limiting provides additional hearing protection against acoustic shock. By default, this feature is disabled. When this feature is enabled, the headset limits sound levels at 102 dBA as recommended in the Gé16: 2006 guideline issued by the Australian Communications Industry Forum (ACIF). When this feature is disabled, the headset limits sound levels at 118 dBA to protect your hearing. To enable the G616 Audio Limiting: + _ Press the following headset keys in sequence: [l vor. vou: |], vo.., vou: |] The (| LED light on the headset will flash purple once and flash blue twice. You will also hear a confirmation tone. To disable the G616 Audio Limiting: + _ Press the following headset keys in sequence: [l vor. vou: |], vo+, vo. |] The (| LED light on the headset will flash purple once and flash red twice. You will also hear a confirmation tone.

SETTING Sound settings Temporary ringer silencing Press MUTE on the ringing headset to temporarily silence the ringer in the headset earpiece without disconnecting the call. The next incoming call rings normally at the preset volume. Volume control To adjust the listening volume during a call: + _ Slide the volume switch at the top of the headset towards VOL+ or VOL- to adjust the listening volume of that headset. To adjust the speaking volume during a call: -+_ Press V/VOLUME/A MICROPHONE on the right side of the headset base to adjust the speaking volume for all registered headbsets.

9) Prolonged exposure to high volume levels using the headset may damage your

hearing. Mute The mute function turns off the microphone. You can hear the caller, but the caller cannot hear you. To mute a call: -+ Press MUTE on the headset to turn off the microphone. You hear the voice prompt "Mute on". The MUTE | SPARE BATT light on the headset base flashes and a short beep plays every 30 seconds. To take a call off mute: + _ Press MUTE on the headset to resume the conversation. You hear the voice prompt “Mute off”.

SETTING Hot-swap Hot-swappable headset battery replacement The headset supports hot swapping, which maximizes the power availability without downtime. As long as the headiset is powered on, it will remain functioning while replacing a battery. With this feature, the current call on the headset will remain connected if you replace the battery within five minutes, so that you can even have an unlimited talk time with timely battery replacement. During a call: 1 Slide open the battery compartment cover on the headset base.

2. Take the spare battery out of the headset base battery

3. Remove any headset attachments.

4. Slide to pull the current headset battery out of the headset.

5. Insert the spare battery into the headset battery compartment, until

it clicks into place.

SETTING Hot-swap Hot-swappable headset battery replacement (con't)

6. Insert the depleted battery, which was taken out of the headbset,

into the headset base battery compartment for recharging. The MUTE | SPARE BATT light turns green when the spare battery is charging.

+ Holds the earpiece of the corded telephone handset.

2 - Switch hook presser adjustment knob

+ Adjusts the position of the switch hook presser.

+ Press to turn the ring detector on or off. When the ring detector is off, the wireless headset does not ring.

Red On when the headbset is not in use and the ring detector is turned off. Flashes slowly when the headset is in use and the ring detector is turned off. Blue On when the headset is not in use and the ring detector is turned on. Flashes four times every three seconds when the ring detector detects an incoming call. Flashes slowly when the headset is in use and the ring detector is tued on. Off The headset base does not have power. The lifter control cable is not plugged into the LIFTER jack on the headset base.

+ Plug this cable into the LIFTER jack on the headkset base.

6 - RING DETECT jack

+ Plug in the auxiliary ring detector.

+ Adjusts the sensitivity of the ring detector.

8- ADJUST LIFTER knob

+ Adjusts the height of the lifter arm.

+ Remove the protective strips before attaching the lifter to the telephone base.

10 - Internal ringer detector

+ Detects the telephone ringer and sends a ring tone to the headset earpiece.

11- Switch hook presser

+ Pressing Î]] on the headset raises or lowers the switch hook presser.

LIFTER Connect the Lifter For conceptual reference of the connection to a traditional corded phone with Lifter, see page 9. Operate with Lifter To make a call: 1 Press the oN/oFF button on the headset. The lifter's switch hook presser rises and releases the switch hook. + When you hear a clear dial tone at the headset earpiece, you are now ready to dial a call. + Ifthe dial tone is unclear or you do not hear a dial tone, slide the Audio Adjustment Switch at the bottom of the headset base between A and F, until the dial tone is clear. The default setting of the Audio Adjustment Switch is A.

2. Dial the telephone number using dialing keys on the corded phone.

BNores + The audio adjustment setting is dependent on - he types of deskphones to which the headset base is connected: and - the interference caused by other DECT systems operating in the same environment. + The headset supports hot swapping, in which the current call on the headset will remain connected if you replace the battery within five minutes. To answer a call: + Press the] oN/oFF button on the headset to answer an incoming call, or lift the headset if auto answer is set to on. The lifter's switch hook presser rises and releases the switch hook. You hear the caller through the headset earpiece. To end a call: + Pressthe Honvorr button on the headset to end a call. The lifter's switch hook presser pushes down the switch hook and ends the call.

APPENDIX Adding and registering a new headset The VH6210/VH6211 Convertible Office Wireless Headset comes pre-registered to the headset base. You can add one more VH621 Convertible Office Wireless Accessory Headset to your VH6210/VH6211 system. For more details, refer to the user's manual that comes with your new VH621 Convertible Office Wireless Accessory Headset.

APPENDIX Headset lights Îon/orr button and LED light Press to make, answer or end a call. Red Steady light on The battery is low and the headset is charging in the headset base. Flash every 10 seconds | The battery is low and the headiset is not in the headset base. Flash 3 times Powering off. Blue Steady light on The battery is fully charged. Flash every 10 seconds | The headket is not in the headiset base. Flash 2 times every The headkset is in use. 3 seconds Flash 3 times Powering on. Flash 4 times every There is an incoming call. 4 seconds Purple | Steady light on The battery is well charged. Red and | Alternate slowly The headkset is not registered. blue Alternate quickly The headkset is trying to register to a headset base. off Light off The battery is depleted. No battery is installed. The headiset is powered off.

APPENDIX Headset alert Headset alert tones One short beep every 30 seconds The microphone is muted. Two beeps Error alert tone. The speaking volume has reached its highest or lowest setting. Any key is pressed while the headset is out of range. Two low beeps Call waiting alert tone. Two rapid beeps every 20 seconds Low battery warning. Three rapid beeps every 20 seconds The headset is out of range. Three rapid beeps The headset is powering on or off. Headset alert prompts “Mute on" The microphone is muted. “Mute off" The microphone is re-activated. “Not registered" [ON/OFF button is pressed while the headset is not registered. “Out of range” The headset is on a call and out of range. Any key is pressed while the headset is out of range. ‘Low baïtery" [oN/oFrF button is pressed while the headset battery is low.

APPENDIX Headset base lights mureSPARE | Red Steady light on You are registering à headkset. =) Flash You are deregistering headset(s) from the headset base. The call is muted. Green | Steady light on The spare battery is charging. OPHONE Blue Steady light on PHONE mode is selected as the default mode on the idle headset base. Flash 4 times every | There is an incoming call in 4 seconds PHONE mode. Flash 2 times every | The headset is in use in PHONE 3 seconds mode. Flash slowly The call is on hold in PHONE mode. oPc Blue | Steady light on PC mode is selected as the default mode on the idle headset base. Flash 4 times every | There is an incoming call in PC 4 seconds mode. Flash 2 times every | The headset is in use in PC 3 seconds mode. Flash slowly The call is on hold in PC mode.

APPENDIX Frequently asked questions If you have difficulty with your product, please try the following suggestions. For customer service, visit our website at businessphones.vtech.com or call 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377. I cannot find complete instructions on headset connection, lifter setup, or headset wearing styles. Download the complete instructions on the selected topics under the product page of VH6210 or VH6211 at businessphones.vtech.com/support/downloads. For headset connection methods: “Option L: Connect to IP phone via EHS" “Option 2: Connect to traditional corded phone" “Option 3: Connect to tradi Lifter” nal corded phone with “Option 4: Connect to a computer" For headset wearing styles: “Over-the-ear hook" “Over-the-head band” “Behind-the-neck band" For the software application: “Software application - Installation and Operation Guide"

APPENDIX Frequently asked questions My headset Make sure the headset and headiset base are installed does not work | properly, and batteries are installed and charged atall. correctly. For optimum daily performance, return the headset to the headset base after use. The dialtoneis | Slide the audio adjustment switch at the bottom of the unclear. headset base between A and F until you obtain a good sound quality. 1 cannot hear Slide the audio adjustment switch at the bottom of the the dial tone. headset base between A and F until you obtain a good sound quality. Disconnect the telephone line cord from the telephone where the headset base is connected. Then, connect the telephone line cord to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord. If changing telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider. You may be using a new cable or VolP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions. I cannot dial Make sure there is a dial tone before dialing. It is normal out. if the headiset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. The battery Make sure the headset is placed in the headset base or does not charger correctly. chargeinthe | |{{he battery is completely depleted, charge the battery headset or the : for at least 30 minutes before use. headset battery does not You may need to purchase a new battery. accept charge.

APPENDIX Frequently asked questions I cannot hear Make sure the two ends of the USB cable are securely any audio or plugged into the computer and headset base USB ports. the callerat | Make sure PC mode is selected and the PC lightis on the other end g . cannot hear Make sure you have pressed |]] on your headiset to receive me, when the audio from your computer. using my = headset in pc | Make sure you are using a software program that mode. supports VolP calling (such as Skype or Skype for Business). Make sure the headiset listening volume is turned on and set to an audible level in your computer audio settings and your VolP calling software. Make sure the audio settings in your VoIP calling software are set to use your "VTech Headset". My headset You need to deregjister the headset from the current isn't working. | | headset base, and then register it to the new headset want to replace | base. my headset To deregister the headset from the headset base: with a new headset. 1. Press and hold the PAIR button on the headset base (at least 10 seconds) until the MUTE | SPARE BATT light on the headiset base turns on and starts to flash in red, then release the PAIR button.

2. immediately press and release the PAIR button again.

You must press the PAIR button while the MUTE | SPARE BATT light is still flashing red. (The light flashes for about seven seconds. If the light stops flashing, start again with Step 1.) It takes about 10 seconds to complete the deregistration process. The Î]LED light flashes slowly in red and blue when the deregistration process is successful.

APPENDIX Frequently asked questions l'have manually | You must register a new headset or the accidentally or accidentally | deregistered headset to the headset base for it to operate. deregistered To register a new headset to the headset base: my headset from the 1. Make sure the battery is properly installed in the headset base. headset, The []LED light flashes slowly in red and blue to indicate the headset is not registered.

2. Place the headiset in the headset base and allow it

to charge for at least one hour before beginning registration.

3. Remove the headset from the headiset base.

4. Press and hold the PAIR button for about four seconds

until the PHONE light on the headset base turns on, and then release the button.

5. Return the headset to the headset base for registration.

The [LED light alternates quickly in red and blue. It takes about 60 seconds to complete the registration process. Once the headset is registered, The [|] LED light turns red when the battery is low and being charged, or turns purple when the battery is well charged, or turns blue when the battery is fully charged. Ifthe registration fails, you hear the voice prompt "Not registered" when you press the [| ON/OFF button on the headiset, and the [| ON/OFF button light on the headset alternates slowly in red and blue. lcannot Make sure PC mode is selected on the headset base and answerorend, | the PC light is on. andmute or | sie you have properly installed the software end mute a Le call directly LePPlication. from my Make sure the audio setting is properly configured in headset when | your Windows system. connected to | if ,ou have installed Skype or Skype for Business for PC. use with your headset, make sure the audio settings are configured correctly in the programs.

APPENDIX Frequently asked questions The ÎJight on | Make sure the cables are plugged in correctiy and the headser | securely, and that the battery is securely installed in the isoffwhile | wireless headset. <harging. Make sure the headset is sitting properly on the base to charge. The switch Make sure you do not plug in the EHS cable or headset hook presser audio cable when you have connected the handéset lifter. ofthe handset lier doesn't Le sure the lifter control cable is securely plugged into rise at all. the LIFTER jack on the headiset base. Make sure all cables are securely connected to the proper sockets. Make sure the headset base has power. Make sure your headset is charged and registered to the headset base. When | press [] on the headset, the handset lifter rises, but the call is not connected or I do not hear a dial tone. When using the handset lifter, make sure the telephone line cord is connected to the telephone line jack on the back of the corded phone. The handset lifter may not rise high enough to release the switch hook. Try to adjust the height of the lifter arm by turning the ADJUST LIFTER knob until it reaches the desired angle. Adjust the switch hook presser by turning the switch hook presser adjustment knob so that the switch hook is released when the lifter arm rises. If you cannot hear a dial tone when you pressed Î] on the headset, try out the solutions in 1 cannot hear the dial tone first. Slide the audio adjustment switch at the bottom of the headset base between À and F until you obtain a good sound quality.

APPENDIX Frequently asked questions My corded phone is ringing, but my headset is not Make sure that the RING ON/OFF button on the lifter is turned on. Ifthe RING ON/OFF button is turned off, the headset does not ring. the speaker of your corded phone is not located under ringing. the lifter, install the auxiliary ring detector. Adiust the sensitivity of the ring detector. Make sure the cables are plugged in correctly and securely, and that the battery is securely installed in the wireless headset. Make sure your headset battery is charged. My headsetis _ | The sensitivity level of your ring detector may be too high. ringing even Adjust sensitivity of the ring detector to a lower level. when there is = noincoming | When You are using he speakerphone of your call. telephone, the ring detector may send a ring tone to the headset. If you do not want the headset to ring, press the RING ON/OFF button to turn the ring detector off. After the call, you can press the RING ON/OFF button again to turn the ring detector back on.

APPENDIX Maintenance Taking care of your headset + Your wireless headset contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment. Place the headset down gently. Save the original packing materials to protect your headset if you ever need to ship it. Avoid water + Your headiset can be damaged if it gets wet. Do not use the headset outdoors in the rain, or handle it with wet hands. Do not install the headset base near a sink, bathtub or shower. Electrical storms + Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appli- ances during storms. Cleaning your headset + Your headset has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slighily dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. the headset base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL, then pull the unit out by the unplugged cords.

APPENDIX Important safety information When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury, including the following: Safety information + Use only with UL listed phones. + Read and understand all instructions in the user's manual. Observe all markings on the product. + Avoid using a headset during a thunderstorm. There may be a slight chance of electric shock from lightning. + Do not use the headset to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the headset is replaced in its cradlle. This is a common event associated with the closing of any electrical circuit. The user should not plug the headset base into a power outlet, and should not put a charged headset into the cradlle, ifthe headset base is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. À spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation: industrial gases (cleaning solvents: gasoline vapors; etc.) a leak of natural gas; etc. + Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. Ifthe product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly. + _ Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion. + Ithis product does not operate normally, see the Frequently asked questions section in this user's manual. If you cannot solve the problem, or ifthe product is damaged, refer to the Limited warranty section. Do not open this product except as may be directed in your user's manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltage or other risks. + Replace batteries only as described in your user's manual. Do not burn or puncture batteries — they contain caustic chemicals. + This power adapter is intended to be correctly oriented in a vertical or floor mount position, The prongs are not designed to hold the plug in place ifit is plugged into à ceiling, an under-the-table or a cabinet outlet.

APPENDIX Important safety information ® caurions Use only the power adapter provided with this product. To obtain a replacement, visit our website at businessphones.vtech.com or call 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377. Use only the supplied rechargeable battery or replacement battery (model BT291865). To order, visit our website at businessphones.vtech.com or call 1(800) 595-9511. In Canada, dial 1 (800) 267-7377. To prevent risk of fire or battery explosion, replace with the correct battery type. Dispose of used batteries according to the instructions. Especially about wireless headsets Privacy: The same features that make a wireless headset convenient create some limitations. Telephone calls are transmitted between the headset base and the headset by radio waves, so there is a possibility that your wireless headset conversations could be intercepted by radio receiving equipment within range of the wireless headset. For this reason, you should not think of wireless headset conversations as being as private as those on corded telephones. Electrical power: The headset base of this wireless headset must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the headset if the headset base is unplugged or switched off, or if the electrical power is interrupted. Potential TV interference: Some wireless headksets operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the headset base of the wireless headset near or on top of a TV or VCR. If interference is experienced, moving the wireless headset farther away from the TV or VCR will often reduce or eliminate the interference. Rechargeable batteries: This product contains lithium-ion rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. Lithium-ion rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

APPENDIX Important safety information The RBRC® Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle lithium-ion rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. You may call 1-800-8-BATTERY® for locations accepting spent Li-ion batteries. RBRC® and 1-800-8-BATTERY® are registered trademarks of the Rechargeable Battery Recycling Corporation. O caurions + There may be a risk of explosion if you use a wrong type of battery. Use only the supplied rechargeable battery or replacement battery (model BT291865). + Change this products batteries only in accordance with the instructions and limitations specified in this manual. + As with any batteries, do not allow conductive materials such as rings, bracelets or keys to come in contact with the metallic parts of the battery. The battery or conductor may overheat and cause harm. + Do not open or damage the batteries. Released electrolyte is corrosive and may cause injury to the eyes or skin. The electrolyte may be toxic if swallowed. + Do not dispose of the batteries in a fire. Check with local waste management codes for special disposal instructions, To prevent fire or shock hazard, do not expose this product to water or any type of moisture. + Observe proper polarity orientation between the battery and metallic contacts. + Do not disassemble your headkset. There are no user-serviceable parts inside. Refer to qualiied service personnel for servicing. + For pluggable equipment, the socket-outlet"pshall be installed near the equipment and shall be easily accessible. Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordlless devices): Wireless Technology Research, LLC (WTR), an independent research entity, led a muïtidisciplinary evaluation of the interference between portable digital cordlless devices and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommendés to physicians that: Pacemaker patients + Should keep digital cordless devices at least six inches from the pacemaker. + Should NOT place digital cordlless devices directly over the pacemaker, such as in a breast pocket, when it is turned ON. + Should use the digital cordlless device at the ear opposite the pacemaker. WTR' evaluation did not identify any risk to bystanders with pacemakers from other persons using digital cordlless devices.

SAVE THESE INSTRUCTIONS

APPENDIX FCC Part 68 and ACTA This equipment complies with Part 68 ofthe FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEG##TXXXX. This identifier must be provided to your telephone service provider upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. À compliant telephone cord and modular plug are provided with this product. is designed to be connected to a compatible modular jack that is also compliant. See the installation instructions in the user's manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 71h characters following the US: in the product identifier (e.g. if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENS should be five (5.0) or less. For more information, please contact your telephone service provider. This equipment may not be used with party lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer. this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. Hthis equipment is causing harm to the telephone network, the telephone service provider may temporarilÿ discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.

APPENDIX FCC Part 68 and ACTA Ithis product is equipped with a corded or cordlless handset, i is hearing aid compatible. Ithis product has memory dialing locations, ou may choose to store emergency telephone numbers (e.g. police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) his device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is N/A. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENS of all the devices does not exceed five. This product meeis the applicable Innovation, Science, and Economic Development Canada technical specifications.

APPENDIX FCC Part 15 This device complies with Part 15 ofthe FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this device.

Warning: Changes or modifications to this unit not expressly approved by the party.

responsible for compliance could void the user's authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 ofthe FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. I this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: + Reorient or relocate the receiving antenna. + Increase the separation between the equipment and receiver. + Connect the equipment into an outlet on a circuit different from that to which the receiver is needed. + Consult the dealer or an experienced radio/TV technician for help. To ensure safety of users, the FCC/ISEDC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC/ISEDC criteria. Use of other accessories may not ensure compliance with FCC/ ISEDC RF exposure guidelines. The headset may be safely held against the ear ofthe user. The headkset base shall be installed and used such that parts of the user's body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. À USB cable with a ferrite core must be used with this equipment to ensure compliance with Class B FCC/ISEDC limits. This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(8).

APPENDIX California Energy Commission battery charging testing instructions This wireless headset is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all headiset functions, except battery charging, will be disabled. If you have registered the wireless headset to the VH6210/VH6211 headiset base, below are the testing instructions. To activate the CEC battery charging testing mode:

1. Unplug the headset base power adapter from the power outlet. Make sure the headset is

plugged with the charged battery before proceeding.

2. Press and hold PAIR on the headiset base while powering up the base by plugging in the

3. After about 20 seconds, when the blue PHONE light on the headset base staris flashing,

release PAIR and then press it again within wo seconds. The process takes up to one minute to complete. When the headiset successfully enters the CEC battery charging testing mode, the [Î] LED light flashes slowly in red and blue. S8 nor£: wnen he heacset fais to enter this mode, repeat all he steps mentioned above. To deactivate the CEC battery charging testing mode:

1. Unplug the headset base power adapter from the power outlet, then plug it back in. The

headset base is powered up as normal.

2. Register the headset back to the headset base.

If you have registered the wireless headset to a compatible VTech DECT cordless telephone, please refer to the respective user's manual for the activation and deactivation of CEC battery charging testing mode. If you have registered the wireless headset to a telephone base that does not have CEC battery charging testing mode, all telephone functions on the wireless headiset, except battery charging, wi be disabled.

APPENDIX Limited warranty 1 What does this lit ited warranty cover? VTech of this VTech product warrants to the holder of a valid proof of purchase ('CONSUMER" or “you") that the product and all accessories provided in the sales package ("PRODUCT") are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.

2. What will be done if the PRODUCT is not free from defects in materials and

workmanship during the limited warranty period (“materially defective PRODUCT"}? During the limited warranty period, VTech's authorized service representative will repair or replace at VTech's option, without charge, a materially defective PRODUCT. I VTech repairs the PRODUCT, they may use new or refurbished replacement parts. If VTech chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. VTech will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at VTech's option, is your exclusive remedÿy. VTech will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

3. How long is the limited warranty period?

The limited warranty period for the PRODUCT extendk for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or, (b) the time remaining on the original one-year limited warranty; whichever is longer.

APPENDIX Limited warranty

4. What is not covered by this limited warranty?

This limited warranty does not cover: + PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or + PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of VTech:; or + PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or + PRODUCT to the extent that the problem is caused by use with non-VTech accessories; or + PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or + PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes): or + PRODUCT returned without a valid proof of purchase (see item 6 on the next page); -or- + Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.

5. How do you get warranty service?

To obtain warranty service in the United States of America, visit businessphones.vtech.com or call 1(800) 595-9511. In Canada, call 1 (800) 267-7377. NOTE: Before calling for service, please review the user's manual; a check of the PRODUCT' controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(S) to the service location. VTech will return repaired or replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the PRODUCT in transit. Ifthe PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.

APPENDIX Limited warranty

6. What must you return with the PRODUCT to get warranty service?

You must: à. Return the entire original package and contents including the PRODUCT to the service location along with a description ofthe malfunction or difficulty; and b._ include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt: and c.… Provide your name, complete and correct mailing address, and telephone number.

This warranty is the complete and exclusive agreement between you and VTech of this PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. VTech provides no other warranties for this PRODUCT. The warranty exclusively describes all of VTech's responsibilties regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited Warranty and you should not rely on any such modification. State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordlinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use ofthis PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase.

APPENDIX Disclaimer and Limitation of Lial

VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this user's manual. VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product. VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a resuit of malfunction, dead battery, or repars. Be sure to make backup copies of important data on other media to protect against data loss. Company: VTech Communications, Inc. Address: 9590 SW Gemini Drive, Suite 120, Beaverton, OR 97008, United States Phone: 1 (800) 595-9511 in the U.S. or 1 (800) 267-7377 in Canada

Designed to fit your home. And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2023 VTech Communications, Inc. All rights reserved. 03/23. VH6210_VH6211_ACIB_V5.0