RFNE312K31XBN - Fridge Freezer BEKO - Free user manual and instructions

Product Type	Fridge-freezer (chest freezer)
Dimensions (H x W x D)	Approximately 1780 x 595 x 650 mm
Net weight	Approximately 65 kg
Total volume	Approximately 200 L (freezer) + 100 L (fridge)
Energy efficiency class	A+ (to be confirmed on the energy label)
Annual energy consumption	Approximately 250 kWh/year
Refrigerant type	R600a (flammable)
Freezing capacity	Up to 15 kg/24h
Power failure autonomy	Approximately 12 hours
Number of stars	4 stars
Cooling system	Dual (Dual Cooling): separate circuits for fresh and freezer
Defrosting	Automatic (freezer) / manual (fridge)? (see manual)
Quick freeze function	Yes, with orange indicator
High temperature alarm	Yes, red indicator
Reversible doors	Yes, door opening direction reversible
Interior lighting	LED (to be confirmed)
Number of drawers	3 drawers (freezer) + 1 vegetable bin
Door balconies	Yes, for the fridge compartment
Shelf material	Tempered glass
Adjustable feet	Yes, at the front
Spare parts warranty	10 years (according to the manual)
Water pressure (if dispenser)	Not applicable (no water dispenser)

Frequently Asked Questions - RFNE312K31XBN BEKO

How do I adjust the temperature of my BEKO RFNE312K31XBN freezer?

Use the thermostat control button on the front panel. Positions 1 to 4 correspond to progressively less cold temperatures (1 = least cold, 4 = coldest). The normal storage temperature is -18 °C.

How do I activate the quick freeze function?

Turn the knob to the MAX position (or press the dedicated button, depending on the model). The orange indicator lights up. Leave the function active for 24 hours before adding large amounts of fresh food. After 50 hours, the mode automatically returns to normal operation.

What should I do if the refrigerator makes abnormal noise?

Liquid or gas sounds are normal. If the noise is excessive, check that the appliance is level (adjust the feet). Make sure there are no objects on top of the appliance and that the floor is stable.

How do I clean the inside of the fridge-freezer?

Unplug the appliance. Use a cloth soaked in warm water with a teaspoon of bicarbonate of soda (baking soda). Wipe with a dry cloth. Never use abrasive products, petrol, or chlorine-based cleaners.

What should I do if the red alarm indicator stays on?

The red indicator lights up in case of high temperature (door left open too long, overload). Wait 24 hours after starting up or after correcting the problem. If it remains on, contact customer service.

How do I reverse the door opening direction?

Proceed by following the numerical order of the steps in the 'Door Reversibility' section of the manual. Unscrew the hinges, remove the door and replace it on the other side. Keep all parts.

Can I freeze hot food in the freezer?

No, let food cool to room temperature before placing it in the freezer. Introducing hot food can raise the temperature and damage the quality of other frozen foods.

Why is there condensation inside the appliance?

Condensation is normal in hot and humid climates, especially if the door is opened frequently. Try to limit openings and close the door tightly. If the problem persists, check the condition of the seal.

How do I defrost the freezer compartment?

The freezer has automatic defrosting. You do not need to defrost manually. The defrost water evaporates automatically.

What types of food should not be stored in the fridge-freezer?

Do not store explosive substances (flammable aerosols), carbonated drinks in the freezer, or products requiring precise temperature control (vaccines, medications). Follow safety instructions.

USER MANUAL RFNE312K31XBN BEKO

Simple black-and-white line drawing of a snowflake and a hexagon (no text or symbols)

RFNE 312 K31 WN - RFNE 312 K 31XBN

Please read this user manual first!

Dear Customer,

We hope that your product, which has been produced in modern plants and checked under the most meticulous quality control procedures, will provide you an effective service.

Therefore, read this entire user manual carefully before using the product and keep it as a reference. If you handover the product to someone else, give the user manual as well.

The user manual will help you use the product in a fast and safe way.

• Read the manual before installing and operating the product.
  • Make sure you read the safety instructions.
• Keep the manual in an easily accessible place as you may need it later.
• Read the other documents given with the product.

Remember that this user manual is also applicable for several other models. Differences between models will be identified in the manual.

Explanation of symbols

Throughout this user manual the following symbols are used:

i Important information or useful tips.

⚠ Warning against dangerous conditions for life and property.

⚠ Warning against electric voltage.

i INFORMATION

ENERG7 SUPPLIER'S NAME MODEL IDENTIFIER (*)

1 Your freezer 4

2 Safety and Environment Instructions 5

General Safety 5

Intended Use....7

Child Safety......8

Compliance with WEEE Directive and Disposing of the Waste Product .....8

Compliance with RoHS Directive......8

Package Information......8

3 Installation 9

Points to be paid attention to when the relocation of the refrigerator ..... 9

Electrical connection 9

Disposing of the packaging......10

Disposing of your old refrigerator ....10

Placing and Installation....10

Adjusting the legs 11

4 Preparation 12

5 Using your cooler/freezer 14

Setting the operating temperature.14

Fast freeze 16

Freezing of Foodstuff......16

Defrosting 16

Freezing fresh food 17

Recommendations for preservation of frozen food....17

Placing the food....18

Deep-freeze information....18

6 Maintenance and cleaning 19

Protection of plastic surfaces .....19

7 Troubleshooting 20

1. Control Panel
2. Flap (Fast-Freeze compartment)
3. Drawers
4. Adjustable front feet

Figures that take place in this instruction manual are schematic and may not correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models.

2

Safety and Environment Instructions

This section provides the safety instructions necessary to prevent the risk of injury and material damage. Failure to observe these instructions will invalidate all types of product warranty.

Intended use

	WARNING:Keep ventilation openings, in the appliance enclosure or in the built-instructure, clear of obstruction.
	WARNING:Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
	WARNING:Do not damage the refrigerant circuit.
	WARNING:Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
	WARNING:Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

This appliance is intended to be used in household and similar applications such as

- staff kitchen areas in shops, offices and other working environments;

- farm houses and by clients in hotels, motels and other residential type environments;

- bed and breakfast type environments;

- catering and similar non-retail applications.

General Safety

• This product should not be used by persons with physical, sensory and mental disabilities, without sufficient knowledge and experience or by children. The device can only be used by such persons under supervision and instruction of a person responsible for their safety. Children should not be allowed to play with this device.
• In case of malfunction, unplug the device.
  • After unplugging, wait at least 5 minutes before plugging in again.
  • Unplug the product when not in use.
• Do not touch the plug with wet hands! Do not pull the cable to plug off, always hold the plug.
• Do not plug in the refrigerator if the socket is loose.
• Unplug the product during installation, maintenance, cleaning and repair.
• If the product will not be used for a while, unplug the product and remove any food inside.
• Do not use the product when the compartment with circuit cards located on the upper back part of the product (electrical card box cover) (1) is open.

Simple line drawing of a rectangular frame with a numbered label (1) and a small circular symbol inside, no text or symbols present.

Pure technical line drawing of a mechanical assembly without any text, numbers, or symbols

• Do not use steam or steamed cleaning materials for cleaning the refrigerator and melting the ice inside. Steam may contact the electrified areas and cause short circuit or electric shock!
• Do not wash the product by spraying or pouring water on it! Danger of electric shock!
• In case of malfunction, do not use the product, as it may cause electric shock. Contact the authorized service before doing anything.
• Plug the product into an earthed socket. Earthing must be done by a qualified electrician.
• If the product has LED type lighting, contact the authorized service for replacing or in case of any problem.
• Do not touch frozen food with wet hands! It may adhere to your hands!
• Do not place liquids in bottles and cans into the freezer compartment. They may burst out!
• Place liquids in upright position after tightly closing the lid.
• Do not spray flammable substances near the product, as it may burn or explode.

- Do not keep flammable materials and products with flammable gas (sprays, etc.) in the refrigerator.

- Do not place containers holding liquids on top of the product. Splashing water on an electrified part may cause electric shock and risk of fire.

- Exposing the product to rain, snow, sunlight and wind will cause electrical danger. When relocating the product, do not pull by holding the door handle. The handle may come off.

- Take care to avoid trapping any part of your hands or body in any of the moving parts inside the product.

- Do not step or lean on the door, drawers and similar parts of the refrigerator. This will cause the product to fall down and cause damage to the parts.

• Take care not to trap the power cable.

Diagram showing a lightning bolt striking a wall-mounted device with wires and connectors (no text or symbols)

• When positioning the appliance, ensure the supply cord is not trapped or damaged.
• Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
  • Children aged from 3 to 8 years

are allowed to load and unload refrigerating appliances.

• To avoid contamination of food, please respect the following instructions:
• Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
• Clean regularly surfaces that can come in contact with food and accessible drainage systems.
• Clean water tanks if they have not been used for 48 h; flush the water system connected to a water supply if water has not been drawn for 5 days.
• Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
• Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making icecream and making ice cubes.
• One-, two- and three-star compartments are not suitable for the freezing of fresh food.
• If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.

1.1.1 HC Warning

If the product comprises a cooling system using R600a gas, take care to avoid damaging the cooling system and its pipe while using and moving the product. This gas is flammable. If the cooling system is damaged, keep the product away from sources of fire and ventilate the room immediately.

i

The label on the inner left side indicates the type of gas used in the product.

1.1.2 For Models with Water Dispenser

• Pressure for cold water inlet shall be maximum 90 psi (6.2 bar). If your water pressure exceeds 80 psi (5.5 bar), use a pressure limiting valve in your mains system. If you do not know how to check your water pressure, ask for the help of a professional plumber.
• If there is risk of water hammer effect in your installation, always use a water hammer prevention equipment in your installation. Consult Professional plumbers if you are not sure that there is no water hammer effect in your installation.
• Do not install on the hot water inlet. Take precautions against of the risk of freezing of the hoses. Water temperature operating interval shall be 33^ F ( 0.6^ C) minimum and 100^ F ( 38^ C) maximum.
  • Use drinking water only.

Intended Use

• This product is designed for home use. It is not intended for commercial use.
• The product should be used to store food and beverages only.

• Do not keep sensitive products requiring controlled temperatures (vaccines, heat sensitive medication, medical supplies, etc.) in the refrigerator.

• The manufacturer assumes no responsibility for any damage due to misuse or mishandling.

• Original spare parts will be provided for 10 years, following the product purchasing date.

Child Safety

• Keep packaging materials out of children's reach.
• Do not allow the children to play with the product.
• If the product's door comprises a lock, keep the key out of children's reach.

Compliance with WEEE Directive and Disposing of the Waste Product

This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE).

Pure electrical circuit lines without any symbols

This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

Compliance with RoHS Directive

- This product complies with EU WEEE Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package Information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

3 Installation

In case the information which are given in the user manual are not taken into account, manufacturer will not assume any liability for this.

Points to be paid attention to when the relocation of the refrigerator

1. Your refrigerator should be unplugged. Before transportation of your refrigerator, it should be emptied and cleaned.
2. Before it is re-packaged, shelves, accessories, crisper, etc. inside your refrigerator should be fixed with adhesive tape and secured against impacts. Package should be bound with a thick tape or sound ropes and the transportation rules on the package should be strictly observed.
3. Original packaging and foam materials should be kept for future transportations or moving.

Before you start the refrigerator, Check the following before you start to use your refrigerator:

1. Attach 2 plastic wedges as illustrated below. Plastic wedges are intended to keep the distance which will ensure the air circulation between your refrigerator and the wall. (The picture is drawn up as a representation and it is not identical with your product.)
2. Clean the interior of the refrigerator as recommended in the "Maintenance and cleaning" section.
3. Connect the plug of the refrigerator to the wall socket. When the fridge door is opened, fridge internal lamp will turn on.

1. When the compressor starts to operate, a sound will be heard. The liquid and gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running and this is quite normal.
2. Front edges of the refrigerator may feel warm. This is normal. These areas are designed to be warm to avoid condensation.

Electrical connection

Connect your product to a grounded socket which is being protected by a fuse with the appropriate capacity.

Important:

The connection must be in compliance with national regulations.

• The power plug must be easily accessible after installation.
• Electrical safety of your refrigerator shall be guaranteed only if the earth system in your house complies with standards.
• The voltage stated on the label located at left inner side of your product should be equal to your network voltage.

- Extension cables and multi plugs must not be used for connection.

⚠ A damaged power cable must be replaced by a qualified electrician.
⚠️ Product must not be operated before it is repaired! There is the risk of electric shock!

Disposing of the packaging

The packing materials may be dangerous for children. Keep the packing materials out of the reach of children or dispose of them by classifying them in accordance with the waste instructions stated by your local authorities. Do not throw away with regular house waste, throw away on packaging pick up spots designated by the local authorities.

The packing of your refrigerator is produced from recyclable materials.

Disposing of your old refrigerator

Dispose of your old refrigerator without giving any harm to the environment.

- You may consult your authorized dealer or waste collection center of your municipality about the disposal of your refrigerator.

Before disposing of your refrigerator, cut out the electric plug and, if there are any locks on the door, make them inoperable in order to protect children against any danger.

Placing and Installation

⚠️ If the entrance door of the room where the refrigerator will be installed is not wide enough for the refrigerator to pass through, then call the authorized service to have them remove the doors of your refrigerator and pass it sideways through the door.

1. Install your refrigerator to a place that allows ease of use.
2. Keep your refrigerator away from heat sources, humid places and direct sunlight.
3. There must be appropriate air ventilation around your refrigerator in order to achieve an efficient operation. If the refrigerator is to be placed in a recess in the wall, there must be at least 5 cm distance with the ceiling and at least 5 cm with the wall. Do not place your product on the materials such as rug or carpet.
4. Place your refrigerator on an even floor surface to prevent jolts.

Adjusting the legs

If your refrigerator is unbalanced;

You can balance your refrigerator by turning its front legs as illustrated in the figure. The corner where the leg exists is lowered when you turn in the direction of black arrow and raised when you turn in the opposite direction. Taking help from someone to slightly lift the refrigerator will facilitate this process.

Pure diagram of a mechanical or structural system with arrows indicating direction, no text or symbols present

4 Preparation

• For a freestanding appliance; 'this refrigerating appliance is not intended to be used as a built-in appliance.
• Your cooler/freezer should be installed at least 30 cm away from heat sources such as hobs, ovens, central heater and stoves and at least 5 cm away from electrical ovens and should not be located under direct sunlight.
• Please make sure that the interior of your cooler/freezer is cleaned thoroughly.
• If two coolers are to be installed side by side, there should be at least 2 cm distance between them.
• When you operate your cooler/freezer for the first time, please observe the following instructions during the initial six hours.
• Its door should not be opened frequently.
• It must be operated empty without placing any food in it.
• Do not unplug your cooler/freezer. If a power failure occurs out of your control, please see the warnings in the "Recommended solutions for the problems" section.
• The baskets/drawers that are provided with the chill compartment must always be in use for low energy consumption and for better storage conditions.
• Food contact with the temperature sensor in the freezer compartment may increase energy consumption of the appliance. Thus any contact with the sensor(s) must be avoided.

- This product has been designed to function at ambient temperatures up to 43 °C (90 SDgrF). Even if the ambient temperature falls to -15 °C, frozen food in the freezer does not thaw thanks to its Advanced Electronic Temperature Control System. For the first installation, the product should NOT be placed under low ambient temperatures. This is because the freezer cannot go down to standard operation temperature. When reaching continuous operation, the product can be moved to another place. Thus, later you can place your product in the garage or an unheated room without the concern of causing frozen food to get rotten. However, it is likely that above mentioned low temperatures may cause the freezing of the food in the fridge compartment; thus, please consume the food items in the fridge in a controlled way as needed. When ambient temperature goes back to normal, you may change button setting according to your need.

- If the ambient temperature is below 0^ C, the food in fridge compartment will freeze. Therefore, we recommend not using the fridge compartment in such low ambient temperatures. You may continue to use the freezer compartment as usual.

- In some models, the instrument panel automatically turns off 5 minutes after the door has closed. It will be reactivated when the door has opened or pressed on any key.

• Due to temperature change as a result of opening/closing the product door during operation, condensation on the door/body shelves and the glass containers is normal.
• Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. Functions and components such as compressor, fan, heater, defrost, lighting, display and so on will operate according to the needs to consume minimum energy under these circumstances.

Reversing the doors

Proceed in numerical order.

5 Using your cooler/freezer

Setting the operating temperature

The operating temperature is regulated by the temperature control.

1 = Lowest cooling setting (Warmest setting)
4 = Highest cooling setting (Coldest setting)

Please choose the setting according to the desired temperature.

The interior temperature also depends on ambient temperature, the frequency with which the door is opened and the amount of foods kept inside.

Frequently opening the door causes the interior temperature to rise.

For this reason, it is recommended to close the door again as soon as possible after use.

The normal storage temperature of your appliance should be -18 °C (0 °F). Lower temperatures can be obtained by adjusting the thermostat knob towards Position 4.

We recommend checking the temperature with a thermometer to ensure that the storage compartments are kept to the desired temperature. Remember to take the reading immediately since the thermometer temperature will rise very rapidly after you remove it from the freezer.

Indicator lights

There are three coloured indicator lights located inside the appliance which show the operating mode of the freezer.

Amber Indicator

Illuminates when the thermostat knob is turned to MAX. position and stays on until the fast freeze operation is deactivated manually.

Fast-freeze operation is for freezing fresh food.

Green Indicator

Illuminates when the appliance is connected to the mains and will glow as long as there is electricity present. The green indicator does not give any indication of the temperature inside the freezer.

Red Indicator High Temperature Alarm

After the appliance is turned on for the first time the alarm is not active for 12 hours (The red LED indicator is switched off).

After this period of time the red LED indicator is switched on in the following situations:

-If the appliance is overloaded with

fresh food -If the door is left open by mistake.In these situations the red LED indicator will continue to be switched on until the appliance reaches the preset temperature. If the red LED indicator is still switched on then wait for 24 hours before calling service.

Thermostat knob

The thermostat knob is located on the indicator light frame.

Important:

When you press the fast-freeze switch or adjust the set temperature, there may be a short delay before the compressor starts to operate. This is normal and not a compressor fault.

Freezing

Freezing food

You can use the appliance for freezing fresh food as well as for storing pre-frozen food.

Please refer to the recommendations given on the packaging of your food.

- Attention

Do not freeze fizzy drinks, as the bottle may burst when the liquid in it is frozen.

Be careful with frozen products such as coloured ice-cubes.

Do not exceed the freezing capacity of your appliance in 24 hours. See the rating label.

In order to maintain the quality of the food, the freezing must be effected as rapidly as possible.

Thus, the freezing capacity will not be exceeded, and the temperature inside the freezer will not rise.

- Attention

Keep the already deep-frozen food always separated with freshly placed food.

When deep-freezing hot food, the cooling compressor will work until the food is completely frozen. This can temporarily cause excessive cooling of the refrigeration compartment.

If you find the freezer door difficult to open just after you have closed it, don't worry. This is due to the pressure difference which will equalize and allow the door to open normally after a few minutes.

You will hear a vacuum sound just after closing the door. This is quite normal.

Fast freeze

If large amounts of fresh food are going to be frozen, adjust the control knob to max. 24 hours before putting the fresh food in the fast freeze compartment.

It is strongly recommended to keep the knob at MAX. position at least 24 hours to freeze maximum amount of fresh food declared as freezing capacity. Take special care not to mix frozen food and fresh food.

Remember to turn the thermostat knob back to its previous position once food has frozen.

Freezing of Foodstuff

To activate fast freeze function, please turn the knob to MAX position. 50 hours after the fast freeze function was activated, the appliance with automatically switch to normal function. If there's no intend to freeze new fresh food, do not switch the knob to MAX setting. If the knob is left at the MAX position, since appliance is previously turned to normal running conditions; in order to activate the Quick Freeze Function again, please switch the knob out of MAX position and then switch it to MAX again. For the best possible freezing performance, the fresh food to be frozen should be introduced 24 hours after starting the quick freeze function.

Defrosting

The freezer compartment defrosts automatically.

- Active"quick freeze function" at least 24 hour before loading fresh food.

- Put 2 pcs ice packs (if available) inside the bottom drawer.

- Place fresh food on the shelves of 2 nd&3rd from the bottom.(maximum capacity can be achieved by removing the drawers

Freezing fresh food

• It must be preferred to wrap or cover the food before placing them in the refrigerator.
• Hot food must cool down to the room temperature before putting them in the refrigerator.
• The foodstuff that you want to freeze must be fresh and in good quality.
• Foodstuff must be divided into portions according to the family's daily or meal based consumption needs.
• The foodstuff must be packaged in an airtight manner to prevent them from drying even if they are going to be kept for a short time.
• Materials to be used for packaging must be tear-proof and resistant to cold, humidity, odor, oils and acids and they must also be airtight. Moreover, they must be well closed and they must be made from easy-to-use materials that are suitable for deep freeze usage.
• Frozen food must be used immediately after they are thawed and they should never be re-frozen.

• Please observe the following instructions to obtain the best results.

• Do not freeze too large quantities of food at one time. The quality of the food is best preserved when it is frozen right through to the core as quickly as possible.

• Placing warm food into the freezer compartment causes the cooling system to operate continuously until the food is frozen solid.

• Take special care not to mix already frozen food and fresh food.

Recommendations for preservation of frozen food

• Prepacked commercially frozen food should be stored in accordance with the frozen food manufacturer's instructions for a ✦*** (4 star) frozen food storage compartment.

• To ensure that the high quality achieved by the frozen food manufacturer and the food retailer is maintained, the following should be remembered:

• Put packages in the freezer as quickly as possible after purchase.

• Ensure that contents are labeled and dated.

• Do not exceed "Use By", "Best Before" dates on the packaging.

Defrosting

The freezer compartment defrosts automatically.

Placing the food

Freezer compartment shelves	Various frozen food such as meat, fish, ice cream, vegetables and etc.
Egg tray	Egg
Fridge compartment shelves	Food in pans, covered plates and closed containers
Fridge compartment door shelves	Small and packaged food or drinks (such as milk, fruit juice and beer)
Crisper	Vegetables and fruits
Freshzone compartment	Delicatessen products (cheese, butter, salami and etc.)

Deep-freeze information

Food must be frozen as rapidly as possible when they are put in a refrigerator in order to keep them in good quality.

It is possible to keep the food for a long time only at -18^ C or lower temperatures.

You can keep the freshness of food for many months (at -18°C or lower temperatures in the deep freeze).

WARNING!

• Foodstuff must be divided into portions according to the family's daily or meal based consumption needs.
• Foodstuff must be packaged in an airtight manner to prevent them from drying even if they are going to be kept for a short time.
  • Materials necessary for packaging:
  • Cold resistant adhesive tape
• Self adhesive label
• Rubber rings
• Pen

Materials to be used for packaging the foodstuff must be tear-proof and resistant to cold, humidity, odor, oils and acids.

Foodstuff to be frozen should not be allowed to come in contact with the previously frozen items to prevent their partial thawing.

Frozen food must be used immediately after they are thawed and they should never be re-frozen.

6 Maintenance and cleaning

⚠️ Never use gasoline, benzene or similar substances for cleaning purposes.
⚠️ We recommend that you unplug the appliance before cleaning.
⚠️ Never use any sharp abrasive instrument, soap, household cleaner, detergent and wax polish for cleaning.
Use lukewarm water to clean the cabinet of your cooler/freezer and wipe it dry.
⑥ Use a damp cloth wrung out in a solution of one teaspoon of bicarbonate of soda to one pint of water to clean the interior and wipe it dry.
⚠️ Make sure that no water enters the lamp housing and other electrical items.
⚠️ If your cooler/freezer is not going to be used for a long period of time, unplug the power cable, remove all food, clean it and leave the door ajar.
Check door seals regularly to ensure they are clean and free from food particles.

⚠️ To remove door racks, remove all the contents and then simply push the door rack upwards from the base.
⚠️Never use cleaning agents or water that contain chlorine to clean the outer surfaces and chromium coated parts of the product. Chlorine causes corrosion on such metal surfaces.
⚠ Do not use sharp, abrasive tools, soap, household cleaning agents, detergents, kerosene, fuel oil, varnish etc. to prevent removal and deformation of the prints on the plastic part. Use lukewarm water and a soft cloth for cleaning and then wipe it dry.

Protection of plastic surfaces

Do not put the liquid oils or oil-cooked meals in your cooler/freezer in unsealed containers as they damage the plastic surfaces of your cooler/freezer. In case of spilling or smearing oil on the plastic surfaces, clean and rinse the relevant part of the surface at once with warm water.

7 Troubleshooting

Please review this list before calling the service. It will save your time and money. This list includes frequent complaints that are not arising from defective workmanship or material usage. Some of the features described here may not exist in your product.

The refrigerator does not operate.

The plug is not inserted into the socket correctly. >>> Insert the plug into the socket securely.The fuse of the socket which your refrigerator is connected to or the main fuse have blown out. >>> Check the fuse.

Condensation on the side wall of the fridge compartment (MULTIZONE, COOL CONTROL and FLEXI ZONE).

Door has been opened frequently. >>> Do not open and close the door of refrigerator frequently.Ambient is very humid. >>> Do not install your refrigerator into highly humid places.Food containing liquid is stored in open containers. >>> Do not store food with liquid content in open containers.Door of the refrigerator is left ajar. >>> Close the door of the refrigerator.Thermostat is set to a very cold level. >>> Set the thermostat to a suitable level.

Compressor is not running

Protective thermic of the compressor will blow out during sudden power failures or plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator has not been balanced yet. The refrigerator will start running approximately after 6 minutes. Please call the service if the refrigerator does not startup at the end of this period.The fridge is in defrost cycle. >>> This is normal for a full-automatically defrosting refrigerator. Defrosting cycle occurs periodically.The refrigerator is not plugged into the socket. >>> Make sure that the plug is fit into the socket.Temperature settings are not made correctly. >>> Select the suitable temperature value.There is a power outage. >>> Refrigerator returns to normal operation when the power restores.

The operation noise increases when the refrigerator is running.

The operating performance of the refrigerator may change due to the changes in the ambient temperature. It is normal and not a fault.

The refrigerator is running frequently or for a long time.

New product may be wider than the previous one. Larger refrigerators operate for a longer period of time.The room temperature may be high. >>>It is normal that the product operates for longer periods in hot ambient.The refrigerator might be plugged in recently or might be loaded with food. >>>When the refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature. This is normal.Large amounts of hot food might be put in the refrigerator recently. >>>Do not put hot food into the refrigerator.Doors might be opened frequently or left ajar for a long time. >>>The warm air that has entered into the refrigerator causes the refrigerator to run for longer periods. Do not open the doors frequently.Freezer or fridge compartment door might be left ajar. >>>Check if the doors are closed completely.The refrigerator is adjusted to a very low temperature. >>>Adjust the refrigerator temperature to a warmer degree and wait until the temperature is achieved.Door seal of the fridge or freezer may be soiled, worn out, broken or not properly seated. >>>Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a longer period of time in order to maintain the current temperature.

Freezer temperature is very low while the fridge temperature is sufficient.

The freezer temperature is adjusted to a very low value. >>>Adjust the freezer temperature to a warmer degree and check.

Fridge temperature is very low while the freezer temperature is sufficient.

The fridge temperature is adjusted to a very low value. >>>Adjust the fridge temperature to a warmer degree and check.

Food kept in the fridge compartment drawers is frozen.

The fridge temperature is adjusted to a very high value. >>>Adjust the fridge temperature to a lower value and check.

Temperature in the fridge or freezer is very high.

The fridge temperature is adjusted to a very high value. >>>Fridge compartment temperature setting has an effect on the temperature of the freezer. Change the temperatures of the fridge or freezer and wait until the relevant compartments attain a sufficient temperature.Doors are opened frequently or left ajar for a long time. >>>Do not open the doors frequently.Door is ajar. >>>Close the door completely.The refrigerator is plugged in or loaded with food recently. >>>This is normal. When the refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature.Large amounts of hot food might be put in the refrigerator recently. >>>Do not put hot food into the refrigerator.

Vibrations or noise.

The floor is not level or stable. >>>If the refrigerator rocks when moved slowly, balance it by adjusting its feet. Also make sure that the floor is strong enough to carry the refrigerator, and level.The items put onto the refrigerator may cause noise. >>>Remove the items on top of the refrigerator.

There are noises coming from the refrigerator like liquid flowing, spraying, etc.

Liquid and gas flows occur in accordance with the operating principles of your refrigerator. It is normal and not a fault.

Whistle comes from the refrigerator.

Fans are used in order to cool the refrigerator. It is normal and not a fault.

Condensation on the inner walls of refrigerator.

Hot and humid weather increases icing and condensation. It is normal and not a fault.Doors are opened frequently or left ajar for a long time. >>>Do not open the doors frequently. Close them if they are open.Door is ajar. >>>Close the door completely.

Humidity occurs on the outside of the refrigerator or between the doors.

There might be humidity in the air; this is quite normal in humid weather. When the humidity is less, condensation will disappear.

Bad odour inside the refrigerator.

No regular cleaning is performed. >> Clean the inside of the refrigerator regularly with a sponge, lukewarm water or carbonate dissolved in water.Some containers or package materials may cause the smell. >> Use a different container or different brand packaging material.Food is put into the refrigerator in uncovered containers. >> Keep the food in closed containers. Microorganisms spreading out from uncovered containers can cause unpleasant odours.Remove the foods that have expired best before dates and spoiled from the refrigerator.

The door is not closing.

Food packages are preventing the door from closing. >> Replace the packages that are obstructing the door.The refrigerator is not completely even on the floor. >> Adjust the feet to balance the refrigerator.The floor is not level or strong. >> Make sure that the floor is level and capable to carry the refrigerator.

Crispers are stuck.

The food is touching the ceiling of the drawer. >> Rearrange food in the drawer.

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Table des matières

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Pure electrical circuit lines without any symbols

4 Préparation

Diagram showing a lightning bolt striking a wall-mounted device with wires and connectors (no text or symbols)

Technical line drawing of a mechanical assembly with a base plate and two clamped components (no text or symbols)

Simple line drawing of a rectangular frame with a small circular mark and number 1, no text or symbols present.

Pure electrical circuit lines without any symbols

Pure diagram of a mechanical or structural system with arrows indicating direction, no text or symbols present

4 Preparación

Line drawing of a hand inserting a tray into a refrigerator (no text or symbols)

Inverter as portas....14

4 Preparação 15

5 Utilizar o seu frigorífico 17

Ajuste da temperatura de funcionamento....17

Congelamento de Alimentos .....19

Diagram showing a lightning bolt striking a wall-mounted device with wires and connectors (no text or symbols)

Technical line drawing of a mechanical component with a base and housing (no text or symbols)

Simple line drawing of a rectangular frame with a numbered label '1' at the center (no text or symbols beyond the label)

Pure diagram of a mechanical or structural system with arrows indicating direction, no text or symbols present

Inverter as portas

4 Preparação

Luzes indicadoras