DORO PHONE EASY 311C - Senior mobile phone

PHONE EASY 311C - Senior mobile phone DORO - Free user manual and instructions

Find the device manual for free PHONE EASY 311C DORO in PDF.

📄 16 pages English EN Download 💬 AI Question 12 questions ⚙️ Specs
Notice DORO PHONE EASY 311C - page 4
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Product type Landline phone for seniors
Brand Doro
Model PhoneEasy 311C
Network compatibility Analog telephone network (PSTN)
Power supply Via the telephone line
Number of direct memory keys 3 (M1, M2, M3)
Number of speed dial memories 10 (keys 0 to 9)
Max. capacity per memory 21 digits
Functions Last number redial (redial key), mute (secret), earpiece volume adjustment, ringtone selection, flash (R key)
Ringtone 3 melodies, 3 volume levels, temporary mute
Hearing aid compatibility Yes (T position)
Wall mountable Yes (removable bracket)
Cord Coiled
LED indicators Mute indicator, ring indicator
Warranty 2 years
Maintenance Unplug during thunderstorms

Frequently Asked Questions - PHONE EASY 311C DORO

How to store a number in direct memory?
Pick up the handset, press the key once, then press the desired memory key (M1, M2 or M3). Dial the number (max 21 digits), press again and hang up.
How to call a number stored in speed dial memory?
Pick up the handset, press then 0, then press the numeric key corresponding to the memory (0 to 9).
How to adjust the earpiece volume during a call?
During a call, press the + key to increase the volume or the - key to decrease it.
How to change the ringtone?
Pick up the handset (without dial tone), press then #. Choose the desired setting by pressing a key from 0 to 9 according to the table (e.g., 6 = melody B, loud). Confirm by pressing and hang up.
How to temporarily mute the ringtone?
Select setting 0 (ringtone off) in the ringtone selection menu. The ringtone remains off until the next use of the handset, then the previous setting is restored.
What to do during a thunderstorm?
It is recommended to unplug the telephone from the wall socket to avoid damage from lightning.
How to use the mute key?
Press the mute key once to turn off the handset microphone. The indicator flashes. Press again to resume the conversation.
How to redial the last number dialed?
Pick up the handset and press the C key (redial key). This does not work if the last call was made from a direct or speed dial memory.
How to activate hearing aid compatibility?
Set your hearing aid to the T position. The telephone is compatible and will work correctly with this position.
What to do if the phone does not ring even though it is properly connected?
Check that the ringtone is not turned off (setting 0). If so, change the setting by following the ringtone selection procedure. Also ensure that the telephone cord is properly connected and the line is working.

User questions about PHONE EASY 311C DORO

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How to replace the handset cord of the DORO PHONE EASY 311C?
Frequently Asked Questions - 02/01/2026
Response Notice-Facile

To replace the handset cord of your DORO PHONE EASY 311C, follow these simple steps:

1. Buy a compatible cord

Obtain a compatible handset cord, usually an RJ9 cord suitable for landline phones. You can find one at electronics stores or online.

2. Disconnect the old cord

Gently disconnect the old handset cord from the socket on the phone. Be careful not to force it to avoid damaging the socket.

3. Connect the new cord

Insert the new handset cord into the corresponding socket of the phone until it clicks into place.

4. Test the functionality

After connecting the new cord, make a call to check that the sound is clear and that the handset is working properly.

If you notice any sound or connection issues, check the compatibility of the cord or the condition of the sockets.

Respond (be the first)
What type of RJ cable is compatible with the DORO PHONE EASY 311C: RJ10 or RJ9?
Frequently Asked Questions - 02/01/2026
Response Notice-Facile

The DORO PHONE EASY 311C generally uses a cable with an RJ9 connector. This type of cable is standard for telephone handsets and headsets.

Here are some details to better understand:

  • RJ9: This is the most common connector for telephone handsets. It is smaller than the RJ10 and is often used for landline phones and some senior mobile phones like the DORO PHONE EASY 311C.
  • RJ10: This is a less common variant, similar to the RJ9 but with a slightly different pin arrangement. It is rarely used on consumer phones.

For your DORO PHONE EASY 311C, it is recommended to use a cable with an RJ9 connector to ensure compatibility and proper functioning of the handset.

Respond (be the first)

Download the instructions for your Senior mobile phone in PDF format for free! Find your manual PHONE EASY 311C - DORO and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. PHONE EASY 311C by DORO.

USER MANUAL PHONE EASY 311C DORO

1 One Touch (Direct) Memories
2 Store/Mute button and indicator light
3 Memory button

4 Recall button
5 Redial button
6 Earpiece Volume control
7 Visual Ring indicator
8 Handset hanger hook

François

This device is intended for the analogue telephone network lines in AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HU, IE, IS, IT, LV, LT, LU, MT, NL, NO, PL, PT, RO, SI, SK, SE.

Connection

  1. Connect the handset curly cord to the handset and the socket on the left-hand side of the telephone.
  2. Connect the telephone line cord to the socket at the rear of the telephone, and to a telephone network wall socket.
  3. You will hear a click when the modular plug is correctly in place.
  4. Lift the handset and listen for the dial tone. Your telephone is now operational.

Wall mounting

The telephone can be wall mounted using two screws positioned vertically at a distance of 100mm , the screws should fit into the 'keyholes' on the back of the telephone. Remove the hanger hook (please refer to diagram on page 2) by pushing it upwards, then rotate it 180 degrees and replace it.

Hearing Aid compatible

This telephone is hearing aid compatible. Select the T mode on your hearing aid to enable this feature.

Mute button

Press and release to mute the handset microphone during a call, the light next to the button will flash while the microphone is muted. Press and release again to continue with your telephone conversation.

Redial button

If the number dialled is engaged or you wish to dial the last number called lift the handset and press and release Ⓞ. Redial will not work if the number dialled was from memory (i.e. M1, M2, M3 or 0-9).

Memory

The telephone has 3 one-touch and 10 two-touch memories. One-touch memories are stored in M1, M2 & M3, two touch memories are stored using the telephone keypad digits 0-9.

Storing One-touch Memories

  1. Lift the handset, press and release (ignore anything you hear in the earpiece).
  2. Select a memory location M1, M2 or M3 by pressing the corresponding button.
  3. Enter the telephone number to be stored (up to 21 digits).
  4. Press and release again.
  5. Replace the handset. The number is now stored.

Dialling using One-touch Memories

  1. Lift the handset and wait for a dialling tone.
  2. Select a memory location by pressing the corresponding memory button (M1, M2 or M3). The stored number will now be dialled.

Storing Two-touch Memories

  1. Lift the handset, press and release (ignore anything you hear in the earpiece).
  2. Press and release 0
  3. Select a memory location by pressing one of the keypad number buttons 0-9.
  4. Enter the telephone number to be stored (up to 21 digits).
  5. Press and release again.
  6. Replace the handset. The number is now stored.

Dialling using Two-touch Memories

  1. Lift the handset and wait for a dialling tone.
  2. Press and release 0
  3. Select a memory location by pressing the relevant keypad number 0 - 9. The stored number will now be dialled.

Press and release if you need to insert a pause in a telephone number. If a stored number changes, follow the procedures above entering the new number in the same location as the old one.

Earpiece Volume control

During a conversation press and release either to increase or to decrease the earpiece volume.

Ringer

  1. Lift the handset (ignore anything you hear in the earpiece). Press and release
  2. Press and release #
  3. Select a ringer and melody by pressing the number keys 0-9 (please refer to the table below).
  4. Press and release . Replace the handset.
Key/settingMelody typeRinger volume
1Melody ALow
2Melody ANormal
3Melody AHigh
4Melody BLow
5Melody BNormal
6 (factory setting)Melody BHigh
7Melody CLow
8Melody CNormal
9Melody CHigh
0Off *-
  • If you select 0 the ringer will be turned off until the handset is lifted. After that, the ringer will revert to the previous setting.

Guarantee

This product is guaranteed for a period of 12 months from the date of purchase. In the unlikely event of a fault occurring during this period, please return the item with a copy of the purchase receipt to the place of purchase. Proof of purchase is required for any service or support needed during the guarantee period.

This guarantee shall not apply to a fault caused by an accident or a similar incident or damage, liquid ingress, negligence, abnormal usage, non-maintenance or any other circumstances on the users' part. Furthermore, this guarantee shall not apply to a fault caused by a thunderstorm or any other voltage fluctuations. As a matter of precaution, we recommend disconnecting the telephone during a thunderstorm.

Declaration of conformity

Doro hereby declares that the product Doro PhoneEasy 311C conforms to the essential requirements and other relevant regulations contained in the Directives 1999/5/EC and 2002/95/EC. A copy of the manufacturer's declaration is available at www.doro.com/dofc

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Product information

Brand : DORO

Model : PHONE EASY 311C

Category : Senior mobile phone