ASK PROXIMA C440 - Video projector

C440 - Video projector ASK PROXIMA - Free user manual and instructions

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What does the red blinking followed by the shutdown of my ASK PROXIMA C440 device mean and how can I fix it?
Frequently Asked Questions - 27/01/2026
Response Notice-Facile

The red blinking followed by the shutdown of your ASK PROXIMA C440 indicates a problem with the projection lamp. According to the LED indicator diagnosis of the projector, several causes are possible: the lamp does not ignite, it has reached its lifespan limit (the C440 has a lamp with a lifespan of 4000 hours in normal mode or 6000 hours in eco mode), or it has failed. The blinking red LED is the alert signal provided by the manufacturer to indicate this type of problem.

First action to take: Immediately turn off your C440 projector by pressing the Power button on the keyboard or remote control. Then wait at least 1 minute to allow the projector to cool down properly (a wait of 60 minutes is recommended before handling the lamp). Then reconnect the power cable and turn the device back on.

Check the lamp status: Go to the Settings > Service > Service Code menu or access the About screen to check the number of hours the lamp has been in operation (Lamp Hours Used). If the counter shows a duration close to 4000 hours (or 6000 depending on your usage mode), this indicates that your lamp has reached its lifespan limit and needs to be replaced.

Replacing the lamp: If the lamp needs to be replaced, proceed as follows: turn off and unplug the projector, wait 60 minutes for cooling, remove the protective cover by inserting a flat screwdriver into the designated slot (next to the right speaker) and sliding it, then unscrew the three screws securing the lamp module. Remove the old module by pulling on the metal retaining wire. Install the new module (replacement lamps are available from your dealer or on the site notice-facile.com) by aligning it correctly, screw the three screws back in, and then replace the cover.

Resetting the counter: After replacing the lamp, you need to reset the hour counter. Go to the Settings > Service > Lamp Reset menu and select the option to reset the counter to zero. You can also use the keyboard shortcut: press the volume down (-) and volume up (+) buttons on the keyboard simultaneously for 10 seconds until the LED turns green.

If after these steps the problem persists (the red indicator continues to blink even after replacing the lamp and resetting the counter), this may indicate a more serious hardware defect (faulty lamp sensor, blocked ventilation, or overheating). In this case, check that the projector's ventilation grilles are not obstructed, that the air filters are clean, and that the device has good ambient air circulation. If the problem persists despite this, contact the technical service of ASK Proxima or your dealer for a thorough diagnosis and possible repair.

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What does the orange blinking with the message 'warming' on my ASK PROXIMA C440 device mean and how can I fix it?
Frequently Asked Questions - 27/01/2026
Response Notice-Facile

The orange blinking accompanied by the message 'warming' on your ASK PROXIMA C440 device indicates that the device is in the preheating phase. This step is normal and necessary before the device is ready to operate correctly.

What to do when the 'warming' light blinks orange?

  • Wait a few minutes: Preheating may take some time depending on the usage conditions.
  • Check ventilation: Ensure that the device's air vents are not blocked and that the device is placed in a well-ventilated area.
  • Restart the device: If the blinking persists abnormally long, turn off the device, wait about a minute, then turn it back on to reset the process.
  • Check electrical connections: Make sure the power cable is properly plugged in and that the outlet is functioning correctly.

If after these checks the orange 'warming' blinking continues without the device transitioning to normal operating state, it may indicate a malfunction requiring technical intervention.

Respond (be the first)

Download the instructions for your Video projector in PDF format for free! Find your manual C440 - ASK PROXIMA and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. C440 by ASK PROXIMA.

USER MANUAL C440 ASK PROXIMA

WARNING: This product contains chemicals, including lead, known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling.

WARNING: This product has a lamp which contains a very small amount of mercury. Dispose of it as required by local, state, or federal ordinances and regulations. For more information, see www.eiae.org

This entire user's guide is available on the enclosed CD as an Adobe Acrobat pdf file in the following languages: English, French, German, Italian, Norwegian, Portuguese, Spanish, Russian, Japanese, Korean, Traditional Chinese, Simplified Chinese. Before using this projector, please read these instructions.

Declaration of Conformity

Manufacturer: InFocus Corporation, 27700B SW Parkway Ave. Wilsonville, Oregon 97070 USA

European Office: Strawinskylaan 585, 1077 XX Amsterdam, The Netherlands We declare under our sole responsibility that this projector conform to the following directives and norms:

EMC Directive 89/336/EEC, Amended by 93/68/EEC

EMC: EN 55022

EN 55024

EN 61000-3-2

EN 61000-3-3

Low Voltage Directive 73/23/EEC, Amended by 93/68/EEC

Safety: EN 60950: 2000

February, 2004

Trademarks

Apple, Macintosh, and PowerBook are trademarks or registered trademarks of Apple Computer, Inc. IBM is a trademark or registered trademark of International Business Machines, Inc. Microsoft, PowerPoint, and Windows are trademarks or registered trademarks of Microsoft Corporation. Adobe and Acrobat are trademarks or registered trademarks of Adobe Systems Incorporated. InFocus, ProjectorManager, ProjectorNet, and LP are trademarks or registered trademarks of InFocus Corporation.

FCC Warning

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

EN 55022 Warning

This is a Class A product. In a domestic environment it may cause radio interference, in which case the user may be required to take adequate measures. The typical use is in a conference room, meeting room or auditorium.

Canada

This Class A digital apparatus complies with Canadian ICES-003.

Other specific Country Approvals may apply, see please product certification label.

Remote Control Warning

Laser radiation class II product; wavelength 650nm; maximum output 1mW. Remote control complies with applicable requirements of 21 CFR 1040.10 and 1040.11. Remote control complies with applicable requirements of EN 60 825-1: 1994 +A11.

ASK PROXIMA C440 - Remote Control Warning - 1
Do not look into laser beam emitted from the front of the remote control

This User's Guide applies to models LP840, LP850, DP8400x, C440, and C450.

Table of Contents

Introduction 5

Positioning the projector 7

Connecting a computer 8

Required computer connections 8

Displaying a computer image 10

First-time projector use with Windows 98 11

Adjusting the image 13

Connecting a video device 14

Displaying a video image 16

Shutting down the projector 18

Troubleshooting your setup 18

Using the keypad buttons 26

Using the remote control 27

Using the audio 28

Optimizing computer images 29

Presentation features 29

Optimizing video images 30

Customizing the projector 30

Using the menus 31

Picture menu 32

Settings menu 35

Maintenance 39

Cleaning the lens 39

Changing the lens 39

Replacing the projection lamp 40

Cleaning the dust filter 42

Using the security lock 42

Appendix 43

Projected image size 43

LED Behavior 46

RS-232 commands 47

If you are experienced in setting up presentation systems, use the included Quick Set Up card. For complete details on connecting and operating the projector, refer to this User's Guide. Electronic versions of this User's Guide in multiple languages are available on the included CD and on our website.

The website also has technical specifications (an interactive image size calculator, laptop activation commands, connector pin outs, a glossary, the product data sheet), a web store to buy accessories, and a page for online registration. See the inside of the back cover for a list of all contact numbers and relevant web addresses.

Important Operating Considerations

Do not place the projector on a tablecloth or other soft covering that may block the vents. Vents are placed along the back, left and front sides of the projector. Do not use a non-approved ceiling mount. In the unlikely event of the lamp rupturing, discard any edible items placed in the surrounding area and thoroughly clean the area along the sides and in the front of the projector.

ASK PROXIMA C440 - Important Operating Considerations - 1
Do not place objects in the areas along the left, back and front sides of the projector

Introduction

Your new multimedia projector provides three computer, three video, and two audio inputs, one audio output, RS-232 control, and has XGA 1024x768 resolution. Optional user-changeable short, fixed short, long and super long throw lenses make this a flexible product suitable for many different uses. The projector is easy to connect, easy to use, and easy to maintain.

Product specifications

To read the latest specifications on your multimedia projector, be sure to visit our website. Web address information is located on the back inside cover of this User's Guide.

Accessories

The standard accessories that came with your projector can be found on the packing list that came with your projector. Optional accessories are listed in the Accessories catalog that came with the projector and can also found on our website. See the inside back cover for the web address.

Online Registration

Register your projector on our website to receive product updates, announcements, and registration incentives. See the inside back cover for the web address.

ASK PROXIMA C440 - Online Registration - 1
Projector components and features: front

ASK PROXIMA C440 - Online Registration - 2
Projector components and features: back

Connector Panel

The projector provides three computer and three video connection options:

one M1-D (DVI with USB)
one VESA computer
one BNC (RGBHV and Pr, Pb, Y)
one component RCA video (Pr, Pb, Y)
one S-video
one composite RCA video

The projector provides computer and video connectors for audio support:

two composite RCA stereo audio (L, R)
one audio out
- two audio ins for computer

The projector also provides the following connectors:

one wired remote
- one monitor out
RS-232 serial connector (for serial control)
- RJ-45 connector (for networked control via ProjectorNet software)

The RS-232 Command Line Interface (CLI) specifications and commands are available on our website. See the back inside cover of this User's Guide for website information.

ASK PROXIMA C440 - Connector Panel - 1

Positioning the projector

To determine where to position the projector, consider the size and shape of your screen, the location of your power outlets, and the distance between the projector and the rest of your equipment. Here are some general guidelines:

  • Position the projector on a flat surface at a right angle to the screen. The projector (with the standard lens) must be at least 3 feet (0.9m) from the projection screen.
  • Position the projector within 10 feet (3m) of your power source and within 6 feet (1.8m) of your video device (unless you purchase extension cables). To ensure adequate cable access, do not place the projector within 6 inches (.15m) of a wall or other object.
  • If you are installing the projector on the ceiling, refer to the installation guide that comes with the Ceiling Mount Kit for more information. To turn the image upside down, see "Ceiling" on page 35. We recommend using an authorized ceiling mount. The Ceiling Mount Kit is sold separately; see the Accessories catalog that came with this projector or visit our website for more information.
  • Position the projector the desired distance from the screen. The distance from the lens of the projector to the screen, the zoom setting, and the video format determine the size of the projected image. For information about image sizes at different distances, see "Projected image size" on page 43.
  • For the standard lens that comes with the projector, the image exits at a given angle. However, the lens shift feature makes the image offset variable. The image offset is 100% at a 10:0 ratio when the projector is in 4:3 mode (default mode). This means that if you have an image 10' high, all 10' will appear above the center of the lens.
  • This image offset is 50% when the lens shift is at a 1:1 ratio. This means that if you have an image 10' high, the bottom of the image will be 5' below the center of the lens.
  • For information about the optional lenses image offsets, see "Projected image size" on page 43.

ASK PROXIMA C440 - Positioning the projector - 1

Connecting a computer

Required computer connections

Connect one end of the VESA computer cable to the Computer 2 connector on the projector. Connect the other end to the video port on your computer. If you are using a desktop computer, you first need to disconnect the monitor cable from the computer's video port.

Connect the black power cable to the connector on the back of the projector and to your electrical outlet.

NOTE: Always use the power cable that shipped with the projector.

Optional computer connections

To control your computer's mouse using the projector's remote control, connect the USB and DVI cables to the USB and DVI ports on your computer, and connect the other end to the Computer 1 (M1-D) connector on the projector. USB drivers must be installed to use the USB feature. For more information, see page 12.

If your projector cannot receive the remote's signal due to IR interference, you can connect directly to the projector via a remote cable. To do so, plug the remote cable into the wired remote connector on the projector. Plug the other end into the connector on the remote,

To have sound with your presentation, connect the audio cable to your computer and to the corresponding computer Audio In connector on the projector.

connect computer cable

ASK PROXIMA C440 - Optional computer connections - 1

connect power cable

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connect MI-D cable

ASK PROXIMA C440 - Optional computer connections - 3

connect wired remote

ASK PROXIMA C440 - Optional computer connections - 4

ASK PROXIMA C440 - Optional computer connections - 5

ASK PROXIMA C440 - Optional computer connections - 6

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connect audio cable

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If you are using a desktop computer and want to see the image on your computer screen as well as on the projection screen, plug the monitor cable to the Monitor out connector on the projector.

connect monitor cable

ASK PROXIMA C440 - Optional computer connections - 11

ASK PROXIMA C440 - Optional computer connections - 12

You can also connect to your computer using a BNC cable. Connect the BNC connectors on the BNC cable to the appropriate Computer 3 connectors on the projector. Connect the other end to the video port on your computer. If you are using a desktop computer, you first need to disconnect the monitor cable from the computer's video port. When all 5 BNCs are connected, the projector handles separate synchs on H and V.

connect BNC cables

ASK PROXIMA C440 - Optional computer connections - 13

ASK PROXIMA C440 - Optional computer connections - 14

You can control the projector from an LCD control panel, touch screen, or other control device or computer by connecting an RS-232 cable to the projector's Serial connector. Specific RS-232 commands can be found in the Service and Support section of our website and in this User's Guide's Appendix.

connect RS-232 cable

ASK PROXIMA C440 - Optional computer connections - 15

ASK PROXIMA C440 - Optional computer connections - 16

The projector can be managed by ProjectorNet networking software through its Network (RJ-45) connector. Contact an authorized dealer or visit our website for information on ProjectorNet.

connect CAT-5 cable

ASK PROXIMA C440 - Optional computer connections - 17

ASK PROXIMA C440 - Optional computer connections - 18

ProjectorNet

ASK PROXIMA C440 - Optional computer connections - 19

Displaying a computer image

Remove the lens cap.

remove lens cap

ASK PROXIMA C440 - Displaying a computer image - 1

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Press the power switch on the back of the projector to the on position, then press the Power button on the top of the projector or the remote.

The LED flashes green and the fans start to run. When the lamp comes on, the startup screen is displayed and the LED is steady green. It can take a minute for the image to achieve full brightness.

? No startup screen? Get help on page 19.

press Power switch

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press Power button

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Turn on your computer.

The computer's image should appear on the projection screen. If it doesn't, press the Computer button on the projector's keypad.

turn on computer

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computer

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Make sure your laptop's external video port is active.

Many laptops do not automatically turn on their external video port when a projector is connected. Usually a key combination like FN + F5 is used to turn the external display on and off. Refer to your computer's documentation to learn your computer's key combination.

? No computer image? Try pressing the Auto Image

button on the keypad. Get help on page 19.

activate laptop's external port

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ASK PROXIMA C440 - Displaying a computer image - 10

First-time projector use with Windows 98

The first time you connect a computer running Windows 98 to the projector, the computer recognizes the projector as "new hardware" and the Add New Hardware Wizard appears. Follow these instructions to use the Wizard to load the correct driver (which was installed with your Windows operating system).

If you are running Windows 2000, Windows ME, or Window XP, skip these steps and go to "Adjusting the image" on page 13.

a Click Next to begin searching for the driver.
b Make sure "Search for the best driver" is selected, then click Next.

  • Uncheck any checked boxes, then click Next. Windows automatically locates the driver. If this driver has been removed, reload the driver using your Windows operating system CD.

d When Windows finds the driver, you are ready to install it. Click Next.

a

ASK PROXIMA C440 - First-time projector use with Windows 98 - 1

b

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c

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d

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Skip this page if you did not connect a USB mouse cable

For Windows 98:

  • If you connected the USB cable, the Add New Hardware Wizard appears again. Drivers must be installed to use the USB functionality.
    The Wizard launches two times.

The first time it detects a USB Human Interface Device (for the keyboard).

The second time it detects a USB Human Interface Device (for the mouse).

For Windows 2000, Windows ME, and Windows XP:

  • The USB drivers are automatically installed.

Adjusting the image

Adjust the height of the projector, if necessary, by pressing the release buttons on each side of the projector's front to extend the elevator feet.

adjust height

ASK PROXIMA C440 - Adjusting the image - 1

Position the projector the desired distance from the screen at a 90 degree angle (perpendicular) to the screen.

See page 43 for a table listing screen sizes and distances.

adjust distance

ASK PROXIMA C440 - Adjusting the image - 2

Adjust the zoom or focus by pressing the power Zoom or power Focus buttons on the keypad until the desired image size and focus are produced.

You can also adjust the zoom and focus via the menus. See page 32

adjust Zoom and Focus

ASK PROXIMA C440 - Adjusting the image - 3

ASK PROXIMA C440 - Adjusting the image - 4

If the image is not on the screen or viewing area, adjust the it by pressing the lens shift button on the keypad.

Press the upper Lens Shift button to shift the lens upward. Press the lower Lens Shift button to shift the lens downward

You can also adjust the lens shift via the menus. See page 32.

adjust Lens Shift

ASK PROXIMA C440 - Adjusting the image - 5

ASK PROXIMA C440 - Adjusting the image - 6

Adjust the Contrast or Brightness in the Picture menu.

See page 31 for help with the menus.

adjust Contrast or Brightness

ASK PROXIMA C440 - Adjusting the image - 7

ASK PROXIMA C440 - Adjusting the image - 8

Connecting a video device

Standard video connections

Plug the audio/video (A/V) cable's yellow connector into the video-out connector on the video device. Plug the other yellow connector into the yellow Video 3 connector on the projector. Plug a white connector into the left audio out connector on the video device and plug a red connector into the right audio out connector on the video device. Plug the remaining white connector into the left audio in connector on the projector (to the right of the yellow Video 3 connector), and plug the red connector into the right audio in connector on the projector.

Connect the black power cable to the connector on the back of the projector and to your electrical outlet. NOTE: Always use the power cable that shipped with the projector.

connect A/V cable

ASK PROXIMA C440 - Standard video connections - 1

ASK PROXIMA C440 - Standard video connections - 2

ASK PROXIMA C440 - Standard video connections - 3

connect power cable

ASK PROXIMA C440 - Standard video connections - 4

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Optional video connections

If the video device uses a round, four-prong S-video connector, plug an S-video cable (sold separately) into the S-video connector on the video device and into the Video 2 connector on the projector. Use the A/V cable's audio connectors as described directly above (the yellow connectors on the A/V cable are not used).

connect S-video and video cables

ASK PROXIMA C440 - Optional video connections - 1

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If the video device uses component cable connectors (sold separately), plug the cable's green connectors into the green component-out connector on the video device and into the Video I green component connector (labeled "Y") on the projector. Plug the component cable's blue connectors into the blue component-out connector on the video device and into the blue component connector (labeled "Pb") on the projector. Plug the component cable's red connectors into the red component-out connector on the video device and into the red component connector (labeled "Pr") on the projector. Use the A/V cable's audio connectors as described above (the yellow connectors on the A/V cable are not used). NOTE: The component connectors can be used for HDTV sources (480i, 480p, 720p and 1080i formats).

connect component cables and video cables

ASK PROXIMA C440 - Optional video connections - 4

ASK PROXIMA C440 - Optional video connections - 5

ASK PROXIMA C440 - Optional video connections - 6

You can also connect to your video device using a BNC cable. Connect the BNC connectors of the BNC cable to the appropriate Computer 3 connectors on the projector. Connect the other end to the video port on your video device. Use the A/V cable's audio connectors as described on the previous page (the yellow connectors on the A/V cable are not used).

When 4 BNCs are connected, the projector handles a composite synch on H. When 3 BNCs are connected, the projector handles a composite synch on G.

NOTE: The BNC connectors can be used for HDTV sources (480i, 480p, 720p and 1080i formats).

connect BNC cables

ASK PROXIMA C440 - Optional video connections - 7

ASK PROXIMA C440 - Optional video connections - 8

Displaying a video image

Remove the lens cap.

remove lens cap

ASK PROXIMA C440 - Displaying a video image - 1

ASK PROXIMA C440 - Displaying a video image - 2

Press the power switch on the back of the projector to the on position, then press the Power button on the top of the projector.

The LED flashes green and the fans start to run. When the lamp comes on, the startup screen is displayed and the LED is steady green. It can take a minute for the image to achieve full brightness.

? No startup screen? Get help on page 19.

Plug in and turn on the video device.

The video device's image should appear on the projection screen. If it doesn't, press the Video button on the keypad.

press Power switch

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press Power button

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turn on video device

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Adjust the height of the projector, if necessary, by pressing the release buttons on each side of the projector's front to extend the elevator feet.

adjust height

ASK PROXIMA C440 - Displaying a video image - 7

Position the projector the desired distance from the screen at a 90 degree angle to the screen. See page 43 for a table listing screen sizes and distances to the screen.

adjust distance

ASK PROXIMA C440 - Displaying a video image - 8

Adjust the zoom or focus by pressing the power Zoom or power Focus buttons on the keypad until the desired image size and focus are produced.

You can also adjust the zoom and focus via the menus. See page 32

adjust Zoom and Focus

ASK PROXIMA C440 - Displaying a video image - 9

ASK PROXIMA C440 - Displaying a video image - 10

If the image is not on the screen or viewing area, adjust the it by pressing the lens shift button on the keypad.

Press the upper Lens Shift button to shift the lens upward. Press the lower Lens Shift button to shift the lens downward

You can also adjust the lens shift via the menus. See page 32.

adjust Lens Shift

lens shift

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ASK PROXIMA C440 - Displaying a video image - 12

Adjust the volume on the keypad or remote.

adjust volume

volume

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ASK PROXIMA C440 - Displaying a video image - 14

Adjust the Contrast, Brightness, Color, or Tint in the Picture menu. See page 31 for help with the menus.

adjust Picture menu

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contrast

brightness

color.

tint

Picture

Previous

Zoom

Focus

Lens Shift

Keystone Vertical

Keystone Horizontal

Contrast

Brightness

Color

Tint

Aspect Ratio

Presents

Advanced

50

50

50

50

50

50

Shutting down the projector

The projector automatically blanks the screen after no active source is detected for 30 minutes. This blank screen helps preserve the life of the projector. The image returns when an active source is detected or a remote or keypad button is pressed.

Screen Save

You can make the blank screen appear after five minutes by turning on Screen Save in the Settings>System menu. See page 36.

Power Save

The projector also has a Power Save feature that automatically turns the lamp off after no signals are detected for 20 minutes. After 10 additional minutes with no signal, the projector powers down. If an active signal is received before the projector powers down, the image is displayed. You must press the Power button to display an image after 30 minutes have passed. When Power Save is enabled, Screen Save is disabled. See page 36.

Turning off the projector

To turn off the projector, press the power button and verify that you want to turn the projector off by pressing the power button again within 3 seconds. You can cancel the shutdown by not pressing the power button a second time. The lamp turns off and the LED blinks green for over 1 minute while the fans continue to run to cool the lamp. When the lamp has cooled, the LED lights green and the fans stop. Press the power switch on the back of the projector and unplug the power cable to completely power off the projector.

Troubleshooting your setup

If your image appears correctly on the screen, skip to the next section. If it does not, troubleshoot the setup. The LED on top of the projector indicates the state of the projector and can help you troubleshoot. See "LED Behavior" on page 46. for information on LED behavior and what it means.

The following tables show common problems. In some cases, more than one possible solution is provided. Try the solutions in the order they are presented. When the problem is solved, you can skip the additional solutions.

Source Troubleshooting

ProblemSolutionResult
No startup screenPlug power cable in, press power switch, press power button. Remove lens cap.Correct image
Only startup screen appearsPress the Computer button Activate laptop's external portComputer image projected
A startup screenor restart laptopWhat do you want the computer to do? Stand by Shut down Restart Restart in MS-DOS mode OK Cancel Help

No computer image, just the words "Signal out of range"

ASK PROXIMA C440 - Source Troubleshooting - 1

Adjust computer refresh rate in Control Panel>Display>Settings>Advanced>Adapter (location varies by operating system)

ASK PROXIMA C440 - Source Troubleshooting - 2

You may also need to set a different resolution on your computer, as shown in the following problem, "Image fuzzy or cropped"

Computer image projected

ASK PROXIMA C440 - Source Troubleshooting - 3

Image fuzzy or croppedSet your computer's display resolution to the native resolution of the projector (Start>Settings>Control Panel(Display>Settings tab, select1024x768)Image clear and not cropped
For a laptop, disable laptop monitor or turn-on dual-display modeDisplay Properties Background|Screen Sights|Appearance|Effects|Settings Display GATEWAY V8503 on NVIDIA RIVA TINT2 Model B4 (Gateway: English) Colors LED TEXT:ON 2.0 LED TEXT:OFF 2.0 LED TEXT:ON ON 2.0 LED TEXT:OFF ON 2.0 LED TEXT:ON ON 2.0 LED TEXT:OFF ON ON 2.0 LED TEXT:ON ON ON 2.0 LED TEXT:OFF ON ON ON 2.0 LED TEXT:ON ON ON ON 2.0 LED TEXT:OFF ON ON ON ON 2.0 LED TEXT:ON ON ON ON ON 2.0 LED TEXT:OFF ON ON ON ON ON 2.0 LED TEXT:ON ON ON ON ON ON 2.0 LED TEXT:OFF ON ON ON ON ON ON 2.0 LED TEXT:ON ON ON ON ON ON 2.0 LED TEXT:OFF ON ON ON ON ON ON 2.0 LED TEXT:ON ON ON ON ON ON 2.0 LED TEXT:OFF ON ON ON ON ON ON 2.0 LED TEXT:ON ON ON ON ON ON 2.0 LED TEXT:OFF ON ON ON ON ON ON 2.0 LED TEXT ON ON ON ON ON ON 2.0 LED TEXT ON ON ON ON ON ON 2.0 LED TEXT ON ON ON ON ON ON 2.0 LED TEXT ON ON ON ON ON ON 2.0 LED TEXT ON ON ON ON ON ON 2.0 LED TEXT ON ON ON ON ON ON 2.0 LED TEXT ON ON ON ON ON ON 2.0 LED TEXT ON ON ON ON ON ON 2. LED TEXT ON ON ON ON ON ON 2.0 LED TEXT ON ON ON ON ON ON 2.0 LED TEXT ON ON ON ON ON ON 2.0 LED TEXT ON ON ON ON ON ON 2.0 LED TEXT ON ON ON ON ON ON 2.0 LED TEXT ON ON ON ON ON ON 2.0 LED TEXT ON ON ON ON ON ON 2.0 LED TEXT ON ON ON ON ON ON LED TEXT ON ON ON ON ON ON LED TEXT ON ON ON ON ON ON LED TEXT ON ON ON ON ON ON LED TEXT ON ON ON ON ON ON LED TEXT ON ON ON ON ON ON LED TEXT ON ON ON ON ON ON LED TEXT ON ON ON ON ON ON LED TEXT ON ON ON ON ON ON LED TEXT ON ON ON ON ON ON LED TEXT ON ON ON ON ON ON LED TEXT ON ON ON ON ON ON
Remote control navigation buttons not working with my computerConnect USB cable (page 8) then load USB drivers, if needed (page 11). Or, connect wired remote cable and reboot your computer (page 8).Remote controls navigation buttons. See page 27 for information on the remote

Projector troubleshooting

ProblemSolutionResult
Image not squareAdjust keystone the Picture menuSquare image
Image not sharpAdjust the focus on the keypad or Sharpness in the Picture>Advanced menuCorrect image
Image does not fit 16:9 screenChange aspect ratio to 16:9 in Picture>Aspect ratio menuCorrect image
Image upside down A BTurn on/off Ceiling in Settings>System menuCorrect image A B
Image reversed left to right A ATurn on/off Rear in Settings>System menuCorrect image A B
Projected colors don't match source COLORAdjust color, tint, color temperature, brightness, contrast in the menusCorrect image COLOR
Lamp won't turn on, Temp LED solid red (page 46) solid red ◎ temp ◎ lampMake sure vents aren't blocked; allow projector to cool for one minuteUnplug projector; wait one minute; plug in projector and turn it on: lamp lights
Lamp won't turn on, Lamp LED blinking red (page 46) blinking red ◎ temp ◎ lampLamp must be replaced (page 40)Lamp turns on startup screen

Image not centered on screen

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Move projector, adjust zoom or lens shift on keypad, adjust height

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Adjust horizontal or vertical position in Picture>Advanced menu

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Correct image

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Still having problems?

If you need assistance, visit our website or call us. See the inside of the back cover for a list of all contact numbers and relevant web addresses.

This product is backed by a limited two-year warranty. An extended warranty plan may be purchased from your dealer. When sending the projector in for repair, we recommend shipping the unit in its original packing material, or having a professional packaging company pack the unit. An optional ATA shipping case is available for purchase that provides adequate protection for shipping. Please insure your shipment for its full value.

Using the keypad buttons

Most buttons are described in detail in other sections, but here is an overview of their functions:

power-turns the projector on (page 10) and off (page 16).

lens shift-shifts the projected image up or down

zoom-moves the projected image closer or further away.

focus-adjusts the clarity.

menu-opens the on-screen menus (page 31).

up/down arrows—navigates to and adjusts settings in the menus (page 31).

select-confirms choices made in the menus (page 31).

volume-adjusts sound (page 28).

video and computer-changes the active source.

temp-alerts you to possible temperature-related problems (page 46).

lamp-alerts you to possible lamp-related problems (page 46).

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menu navigation buttons

Using the remote control

The remote uses two (2) provided AAA batteries. They are easily installed by sliding the cover off the remote's back, aligning the + and - ends of the batteries, sliding them into place, and then replacing the cover.

To operate, point the remote at the projection screen or at the projector (not at the computer). The range of optimum operation is about 30 feet (9.14m)

To use the laser pointer, press and hold the Laser button. The laser turns off when the button is released, or times out after two (2) minutes of continuous operation.

WARNING: Do not look into the laser beam emitted from the top of the remote control.

The remote contains four Source buttons that allow you to assign a particular input to a specific source. Simply press the numbered Source buttons to travel to whatever four sources you wish to have available.

Press the remote's Menu button to open the projector's menu system. Use the arrow buttons to navigate, and the Select button to select features and adjust values in the menus.

The remote also has a power button to turn the projector on and off, volume buttons and a mute button to control the sound, a backlight button to light the remote's buttons in the dark, and a video and computer button to switch between those two sources.

Two presentation-specific features are also provided. Use the blank button to display a blank screen instead of the current slide; use the effect button to invoke a user-definable action, such as freeze, PiP, or magnify.

The Auto Image button reacquires the computer image and the Presets button lets you customize the settings for each source. Up to three Preset settings can be customized and saved.

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Troubleshooting the remote

  • Make sure the batteries are installed in the proper orientation and are not dead. The LED at the top of the remote lights when any button is pressed when the battery power is adequate.
  • Make sure you're pointing the remote at the projector, not the computer, and are within the remote range of 30 feet (9.14m).
  • If you are trying to control your computer's mouse, make sure a mouse cable is connected. If using a the USB cable that is part of the M1 cable, make sure the correct drivers are installed.

Using the audio

To play sound from the projector, connect your source to the Audio In connector on the projector.

To adjust the volume, use the buttons on the keypad or remote.

To adjust the balance, or loudness, use the Audio menu (see page 35).

To mute the sound, press the Mute button.

Troubleshooting audio

If there is no sound, check the following:

Make sure the audio cable is connected.
Make sure mute isn't active.
- Make sure the volume is turned up enough. Press the volume button on the keypad or remote.
- Make sure you are connected to the corresponding audio in for your source. Computer 1 and 3 share a single audio input. Computer 2 has its own audio input. Video 1, 2 and 3 share a single stereo input.
- Adjust the audio source.
If playing a video, make sure the playback has not been paused.

Connecting external speakers

The projector can be attached to external speakers that have their own power source by plugging speaker cables into the projector's Audio Out connector.

connect audio cable

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Optimizing computer images

After your computer is connected properly and the computer's image is on the screen, you can optimize the image using the onscreen menus. For general information on using the menus, see page 31.

  • Adjust the Keystone, Contrast, or Brightness in the Picture menu.
  • Change the Aspect Ratio. Aspect Ratio is the ratio of the image width to image height. TV screens are usually 1.33:1, also known as 4:3. HDTV and most DVDs are 1.78:1, or 16:9. Choose the option that best fits your input source. See page 32 for details.
  • Adjust the Color Temperature in the Advanced menu.
  • Adjust the Phase, Tracking, or Horizontal or Vertical position in the Advanced menu.
  • Once you have optimized the image for a particular source, you can save the settings using Presets. This allows you to quickly recall these settings later. See page 33.

Presentation features

Several features are provided to make giving presentation easier. The following is an overview, details are found in the menu section on page 31.

  • The remote's Effect button allows you to assign various features to the key. The default effect is Magnify. You can select from Blank, Mute, Aspect Ratio, Source, Auto Image, Freeze, Magnify, About, and PiP Source. See page 37 for details.
  • The Freeze effect allows you to freeze the displayed image. This is useful if you want to make changes on your computer without your audience seeing them.
  • The Blank button on the remote allows you to display a blank screen instead of the active source. See page 36.
  • The PiP Source effect lets you change the video source in a smaller window on top of the computer image. See page 37.
  • The Startup Logo menu option lets you change the default startup screen to a black, white, blue, or a custom logo screen via Logo Capture. See page 36.
  • Two menu options, Power Save and Screen Save, are provided to automatically shut down the projector after several minutes of inactivity or display a blank screen. This helps preserve lamp life. See page 35 and page 36.
  • A Low Power menu option is also available to help lower the projector's fan sound volume. See page 35.

Optimizing video images

After the video device is connected properly and the image is on the screen, you can optimize the image using the onscreen menus. For general information on using the menus, see page 31.

  • Adjust the Keystone, Contrast, Brightness, Color, or Tint in the Picture menu. See page 32.
  • Change the Aspect ratio. Aspect ratio is the ratio of the image width to image height. TV screens are usually 1.33:1, also known as 4:3. HDTV and most DVDs are 1.78:1, or 16:9. Choose the option that best fits your input source. See page 32.
  • Select a Sharpness setting. See page 34.
  • Adjust the Color Temperature. Select a listed value, or select User and individually adjust the intensity of the red, green, and blue color. See page 34.

Customizing the projector

You can customize the projector for your specific setup and needs. See page 35 to page 39 for details on these features.

  • For rear projection, turn Rear mode on in the Settings>System menu.
  • For ceiling mounted projection, turn Ceiling mode on in the Settings>System menu.
  • Specify which source the projector checks first for an active signal during power-up.
  • Specify the function of the Effect Key on the remote.
  • Turn the projector's on-screen display messages on and off.
  • Turn on power saving features.
  • Specify blank screen colors and startup logos.
  • Specify the menu language.
  • Manage your projector via ProjectorNet software. See page 9 for more information.
    Control your projector using RS232 commands. See page 9.
  • Customize the projector for your specific installation using optional long or short throw lenses. See the inside back cover of this User's Guide for ordering information.
  • Gain control of your projector from your laptop with InFocus ProjectorManager™, a free application that turns any PC into an advanced projector remote control.

ProjectorManager can be downloaded from our website link found on the CD that came with your projector.

Using the menus

To open the menus, press the menu button on the keypad or remote. (The menus automatically close after 60 seconds if no buttons are pressed.) The Main menu appears. Use the arrow buttons to move up and down to highlight the desired submenu, then press the Select button.

To change a menu setting, highlight it, press Select, then use the up and down arrow buttons to adjust the value, select an option using radio buttons, or turn the feature on or off using check boxes. Press Select to confirm your changes. Use the arrows to navigate to another setting. When your adjustments are complete, navigate to Previous, then press Select to go to the previous menu; press the Menu button at any time to close the menus.

Dots appear before the menu name. The number of dots indicate the menu's level, ranging from one (the Main menu) to four (the most nested menus).

The menus are grouped by usage:

The Picture menu provides image adjustments.
- The Settings menu provides set-up type adjustments that are not changed often.
- The About menu provides a read-only display of information about the projector and source.

Certain menu items may be grayed out until a particular source is connected. For example, Sharpness is only available for video sources and will be hidden when a computer source is active. Other menu items may be grayed out when they are not available. For example, Brightness is grayed out until an image is active.

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Main menu

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Keypad navigation buttons

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Picture menu Dots

Settings menu

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About menu

Picture menu

To adjust the following six settings, highlight the setting, press Select, use the up and down arrows to adjust the values, then press select to confirm the changes.

Zoom: allows you to adjust a lens to zoom in and out. Highlight Zoom, then press the up or down arrows on the keypad or remote.

Focus: allows you to adjust the lens focus for an image. Highlight Focus, then press the up or down arrows on the keypad or remote.

Lens Shift: allows you to mechanically shift the lens. Highlight Lens Shift, then press the up or down arrows on the keypad or remote.

Keystone Vertical: adjusts the image vertically and makes a squarer image by using an adjustable scale band.

Keystone Horizontal: adjusts the image horizontally and makes a squarer image by using an adjustable scale band.

Contrast: controls the degree of difference between the lightest and darkest parts of the picture and changes the amount of black and white in the image.

Brightness: changes the intensity of the image.

Color: (video sources only) adjusts a video image from black and white to fully saturated color.

Tint: adjusts the red-green color balance in the image.

Aspect Ratio: Aspect ratio is the ratio of the image width to image height. TV screens are usually 1.33:1, also known as 4:3. HDTV and most DVDs are 1.78:1, or 16:9. The default is 4:3, which displays the input resized up or down to fill the display area.

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Keystone Vertical

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decreasing keystone

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Keystone Horizontal

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Aspect Ratio

Presets: The provided Presets optimize the projector for displaying computer presentations, photographs, film images, and video images. (Film input is material originally captured on a film camera, like a movie; video input is material originally captured on a video camera, like a TV show or sporting event.) You can use the preset as a starting point, then further customize the settings for each source. The settings you customize are saved in the preset for each source. To restore the factory default settings, choose Factory Reset in the Settings>Service menu.

There are also three user-definable presets. To set a preset for the current source, adjust the image, then choose Save User 1, 2, or 3 in the Save Settings menu. You can recall these settings in the future by selecting the appropriate user presets.

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Presets

Save Settings

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Advanced settings

Sharpness: (video sources only) changes the clarity of the edges of a video image. Select a sharpness setting.

Color Space: This option applies to computer and component video sources. It allows you to select a color space that has been specifically tuned for the input signal. When Auto is selected, the projector automatically determines the standard. To choose a different setting, turn off Auto, then choose RGB for computer sources, choose either SMPTE240, REC709 or REC601 for component video sources.

Color Temperature: changes the intensity of the colors. Select a listed value, or select User and individually adjust the intensity of the red, green, and blue colors.

Video Standard: when set to Auto, the projector attempts to automatically pick the video standard based on the input signal it receives. (The video standard options may vary depending on your region of the world.) If the projector is unable to detect the correct standard, the colors may not look right or the image may appear "torn." If this happens, manually select a video standard by selecting NTSC, PAL, or SECAM from the Video Standard menu.

Overscan: (video sources only) removes noise around the video image.

The following 4 options are for computer sources only.

Phase: adjusts the horizontal phase of a computer source.

Tracking: adjusts the vertical scan of a computer source.

Horizontal / Vertical Position: adjusts the position of a computer source.

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Color Temperature

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Settings menu

Audio: allows adjustments to the Balance and Volume. Also allows you to turn on and off the Internal speakers, and projector startup Chime.

Sources: allows you to assign a particular input to a specific source key when using the Integrator remote. Also allows selection of a default Startup Source and enables or disables Autosource.

Sources>Power-up Source: this determines which source the projector checks first for active signal during power-up.

Sources>Autosource: When Autosource is not checked, the projector defaults to the source selected in Powerup Source. If no source is found, a blank screen displays. When Autosource is checked, Powerup Source determines which source the projector defaults to at power-up. If no signal is present, the projector checks the sources in order until a source is found or until power down.

System>Rear: reverses the image so you can project from behind a translucent screen.

Ceiling: turns the image upside down for ceiling-mounted projection.

IR Receivers: turns individual IR receivers off or on to avoid environmental interference.

Auto Power: When Auto Power is checked, the projector automatically goes into the startup state after the projector is powered on. This allows control of ceiling mounted projectors with a wall power switch.

Display Messages: displays status messages (such as "Searching" or "Mute") in the lower-left corner of the screen.

Low Power: toggles between on and off. Turn it on to lower the light output of the lamp. This also lowers the fan speed, making the projector quieter.

  • NND: prevents your notebook computer from going into Screen Save mode (functions only when the USB connector is plugged in).

Power Save: automatically turns the lamp off after no signals are detected for 20 minutes. After 10 additional minutes with no signal, the projector powers down. If an active signal is received before the projector powers down, the image will be displayed.

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Settings menu

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Audio

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Sources

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Powerup Source

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System

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IR Receivers

Screen Save: automatically blanks the screen after no signals are detected for five minutes. The image returns when an active source is detected or a remote or keypad button is pressed. Screen Save is disabled when Power Save is enabled.

Startup Logo: allows you to display a blank Black, White, or Blue screen instead of the default screen at startup and when no source is detected. It also allows you to capture and display a custom startup screen.

To capture a custom logo, display the image you want to capture on your computer and select the Logo Capture option. From the Logo Capture menu, use the Capture Position X and Capture Position Y adjustments to frame the logo to be captured. Press Capture Start in the Logo Capture menu. The projector will let you know if the capture was a success or a failure.

The next time you start the projector, the custom logo you captured displays.

Blank Screen: determines what color is displayed when you press the Blank button on the remote.

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Save Screen

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Startup Logo

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Logo Capture

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Blank Screen

PiP: (Picture in Picture) allows you to overlay a smaller window showing the video source on top of the larger computer source window. Only video sources 2 and 3 (composite and S-video) support PiP. You must have both a computer and video source connected to use PiP. You can't show a computer image in the smaller PiP window, only a video image. You can select a small, medium, or large window. You can also move the PiP window on the screen using the PiP Position X and Y options, or the Upper left, Upper Right, Lower Left, or Lower Right options in the menu. Press the up and down arrows to change the position.

Effect Key: allows you to assign a different function to the Effect button on the remote to quickly and easily use the effect. Only one effect can be enabled at a time. Highlight an effect and press Select to choose a different one.

Blank: shows an empty screen.

Mute: turns off all sound.

Aspect Ratio: sets the ratio of the image width to image height.

Source: cycles through the available sources.

Auto Image: causes computer sources to be reacquired.

Freeze: pauses the projected image.

Magnify: Is the default effect. It allows you to enlarge a section of the projected image.

About: displays the About menu.

PiP Source: changes the video source of Picture in Picture smaller window display on the projected screen.

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PiP menu

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PiP Enable

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PiP Position

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Effect Key

Network: The projector has an RJ45 Ethernet connector that supports network connections and TCP/IP protocols. This will allow for the control and management of the projector over a corporate network. The following fields are accessible when DHCP is not checked and available for manual entry of data.

IP Address: Identifies the projector on the network.

Subnet mask: Separates the network address part of the IP address.

Default gateway: The IP address of the local router.

DHCP: Select this to automatically obtain an IP address, Subnet mask, and Default gateway.

Network Info: Provides information on the network configuration.

The Network Info menu is informational and cannot be edited. It displays the current IP Address, Subnet Mask, Default Gateway, and the projector's MAC Address.

Language: allows you to select a language for the onscreen display of menus and messages.

Service: to use these features, highlight them and press Select.

Factory Reset: restores all settings (except Lamp Hours and Network settings) to their default after displaying a confirmation dialog box.

Lamp Reset: resets the lamp hours counter in the About menu to zero. Do this only after changing the lamp. It displays a confirmation dialog box.

Filter Reset: resets the filter counter in the About menu to zero. Do this only after cleaning the filter. It displays a confirmation dialog box.

Service Code: only used by authorized service personnel.

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Network

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Network Info

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Service menu

Maintenance

NOTE: When you are performing maintenance activities on your projector, keep in mind that you should only remove screws that are single-slot, or flathead, screws. Any other type of screw, such as a phillips or star should not be removed. These types of screws should only be removed by technical support experts.

Cleaning the lens

Apply a non-abrasive camera lens cleaner to a soft, dry cloth.

Avoid using an excessive amount of cleaner, and don't apply the cleaner directly to the lens. Abrasive cleaners, solvents or other harsh chemicals might scratch the lens.

2 Lightly wipe the cleaning cloth over the lens in a circular motion. If you don't intend to use the projector immediately, replace the lens cap.

Changing the lens

Long throw and short throw lenses are available with your projector.

Turn off the projector and unplug the power cable.
2 Turn the projector upright with the lens facing upward and use a screwdriver to remove the two screws from the front bezel release holes on the bottom of the projector.
3 Lift off the front bezel.
4 Gently place a flathead screwdriver into the slot on the top of the projector (it is by the right speaker) and slide the small lever toward the right speaker. The cover that protects the lens and the lamp housing pops up.
5 Loosen the captive screw to the door that covers the lens housing.

clean the lens with a soft dry cloth and non-abrasive cleaner

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6 To remove a lens, push the lever inside the lens housing and turn the lens counterclockwise until it stops. Remove the lens.
7 To install a new lens, place it in the opening through the front of the projector, aligning the red dot (near the base of the lens) with the red dot on the projector. Turn clockwise until you feel the lens click into place.
8 Tighten the captive screw to the lens housing door. Place the front bezel back onto the projector and replace the two screws on the bottom of the projector. Replace the cover that protects the lens and the lamp housing on top of the projector.

Replacing the projection lamp

The lamp hour timer in the About menu counts the number of hours the lamp has been in use. Twenty hours before the specified end of the lamp's life, the message "Replace lamp" briefly appears on the projected screen. After twenty additional hours, the lamp will no longer light. You can order new lamp modules from your dealer. See the Accessories catalog that came with the projector or visit our website for information.

Turn off the projector and unplug the power cable.
2 Wait 60 minutes to allow the projector to cool thoroughly.
3 Gently place a flathead screwdriver into the slot on the top of the projector (it is by the right speaker) and slide the small lever toward the right speaker. The cover that protects the lamp housing and the lens pops up.

The lamp module is on the right.

lever inside lens housing

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About
Lamp Hours Used123
Filter Hours Used123
Active SourceComputer 1
Signal Format1024x768 - 72Hz
Version

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About menu

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4 Loosen the three captive screws on the lamp module.

WARNING:

  • To avoid burns, allow the projector to cool for at least 60 minutes before you replace the lamp.
  • Do not drop the lamp module. The glass may shatter and cause injury.
  • Do not touch the glass lamp screen. Fingerprints can obscure projection sharpness.
  • Be extremely careful when removing the lamp housing. In the unlikely event that the lamp ruptures, small glass fragments may be generated. The lamp module is designed to contain most of these fragments, but use caution when removing it.

5 Carefully remove the lamp module by grasping and lifting the metal bail wire. Dispose of the lamp in an environmentally proper manner.
6 Install the new lamp module, making sure that it is properly seated.
7 Tighten the three captive screws.
8 Replace the cover over the lamp module by inserting the tabs into the tab bays and pushing the rest of the cover down into place.
Plug in the power cable, press the power switch then press the Power button to turn the projector back on.
10 Reset the lamp hour timer. See page 38 for more information.

Resetting the lamp timer

If the lamp timer has reached the maximum number of hours for the projector lamp, the LED on the projector's keypad will show a lamp error (see "LED Behavior" on page 46). To reset the lamp timer, simultaneously press the decrease volume button and increase volume button on the keypad for 10 seconds. At that point the LED will turn green and you can power on the projector. You can also navigate to the Settings>Service menu and select Lamp Reset to reset the lamp timer.

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reset lamp time in Service menu

Cleaning the dust filter

Turn off the projector and unplug the power cable.
2 Wait 60 minutes to allow the projector to cool thoroughly.

WARNING: To avoid burns, allow the projector to cool for at least 60 minutes before you clean or replace the dust filter.

3 Remove the dust filter grill door on the side of the projector by pulling down on the two tabs at the grill's top.
4 Press the tab on the center of the dust filter and lift it off.
5 Clean the filter using a vacuum set on low power.
6 Replace the dust filter and the dust filter grill door.
7 Reset the filter hour timer.

Troubleshooting

If the Temp and Lamp LEDs indicate a problem with the filter, check the following:

  • Use a soft cloth to wipe the mirrors on the dust filter grill.
  • Remove the dust filter and use a soft cloth to wipe the window behind the dust filter.
  • Replace the dust filter and the dust filter grill.

Using the security lock

The projector has a security lock for use with a cable lock system. See the Accessories catalog that came with the projector, or visit our website, for ordering information. Refer to the information that came with the lock for instructions on how to use it.

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Appendix

Projected image size

NOTE: Visit our website for an interactive image size calculator.

Table I: Projection sizes: Standard lens (1.5 - 2.2:1 throw ratio)

Minimum ImageMaximum Image
Distance (feet/m)Diagonal Image (feet/m)Image Width (feet/m)Diagonal Image (feet/m)Image Width (feet/m)
Min Distance 3/0.91.7/0.521.46/.422.5/0.761.82/0.55
5/1.52.84/0.872.27/.694.17/1.274.55/1.39
10/3.05.68/1.734,55/1.398.33/2.549.09/2.77
20/6.111.36/3.469.09/2.7716.67/5.0813.33/4.06
30/9.117.05/5.213.64/4.1625.0/7.6220.0/6.10
40/12.222.73/6.9318.18/5.5433.33/10.1626.67/8.13
Max Distance 45.5/13.925.85/7.8820.68/6.2037.92/11.5630.33/9.25

The image offset range for the standard lens is 10:1 (100%) to 1:1 (50%).

Table 2: Projection sizes: Short Fixed lens (0.8:I throw ratio)

Image Size
Distance (feet/m)Diagonal Image (feet/m)Image Width (feet/m)
Min Distance 3/0.94.69/1.433.75/1.14
5/1.57.81/2.386.25/1.91
10/3.015.63/4.7612.5/3.81
Max Distance 12/3.718.75/5.7215.0/4.57

The optimal offset setting for the fixed focus short throw lens is 50% (on axis).

Table 3: Projection sizes: Short Zoom lens (1.1 -1.51 throw ratio range)

Minimum ImageMaximum Image
Distance (feet/m)Diagonal Image (feet/m)Image Width (feet/m)Diagonal Image (feet/m)Image Width (feet/m)
Min Distance 2/0.61.67/0.511.33/0.412.27/0.691.82/0.55
5/1.54.17/1.273.33/1.025.68/1.734.55/1.39
10/3.08.33/2.546.67/2.0311.36/3.469.09/2.77
20/6.116.67/5.0813.33/4.0622.73/6.9318.18/5.54
25/7.620.83/6.3516.67/5.0828.41/8.6622.73/6.93
Max Distance 30.5/9.325.42/7.7520.33/6.234.66/10.5627.73/8.45

The image offset range for the short throw lens is 10:1 (100%) to 1:1 (50%).

Table 4: Projection sizes: Long Throw lens (2.2 - 4.2:1 throw ratio range)

Minimum ImageMaximum Image
Distance (feet/m)Diagonal Image (feet/m)Image Width (feet/m)Diagonal Image (feet/m)Image Width (feet/m)
Min Distance 4.2/1.31.28/0.391.02/.312.39/0.731.91/0.58
10/3.03.05/0.932.44/0.745.68/1.734.55/1.39
20/6.16.1/1.864.88/1.4911.36/3.469.09/2.77
30/9.19.15/2.797.32/2.2317.05/5.213.64/4.16
40/12.212.2/3.729.76/2.9722.73/6.9318.18/5.54
60/18.318.29/5.5814.63/4.4634.09/10.3927.27/8.31
Max Distance 60/18.325.37/7.7320.29/6.1947.27/14.4137.82/11.53

The image offset range for the long throw lens is 10:1 (100%) to 1:1 (50%).

Table 5: Projection sizes: Super Long throw lens 3.9 - 7.3:1)

Minimum ImageMaximum Image
Distance (feet/m)Diagonal Image (feet/m)Image Width (feet/m)Diagonal Image (feet/m)Image Width (feet/m)
Min Distance 7.5/2.31.28/0.391.03/0.312.4/0.731.92/0.59
25/7.64.28/1.33.42/1.048.01/2.446.41/1.95
50/15.28.56/2.616.85/2.0916.03/4.8812.82/3.91
75/22.912.84/3.9110.27/3.1324.04/7.3319.23/5.86
100/30.517.12/5.2213.70/4.1832.05/9.0725.64/7.82
125/38.121.4/6.5217.12/5.2240.06/12.2132.05/9.77
Max Distance 146.5/44.725.09/7,6520.07/6.1246.96/14.3137.56/11.45

The image offset range for the super throw lens is 10:1 (100%) to 1:1 (50%).

LED Behavior

LED color/behaviorMeaning
Power: blinking greenTemp: N/ALamp: N/AThe power switch has been toggled on and the software is initializing, or the projector is powering down and the fans are running to cool the lamp.
Power: blinking green (once)Temp: N/ALamp: N/APower Save or Screen Save.
Power: solid greenTemp: N/ALamp: N/AThe power switch has been toggled on and the software has initialized or the projector has been powered off via the remote.
Power: solid greenTemp: blinking redLamp: blinking redIf Temp and Lamp are flashing simultaneously, the filter hasn’t been cleaned in 100 hrs.If Temp and Lamp are flashing simultaneously (twice), the cooling air filter may be dusty. Please see “Cleaning the dust filter” on page 42.If Temp and Lamp are flashing alter-nately, the projector is below temper- ature specifications. Please use the projector in an environment between 0°C/32°F to 35°C/95°F. Contact Technical Support if the problem per-sists.
Power: solid red Temp: N/A Lamp: blinking redLamp won’t strike (blinks one time) Lamp has exceeded lamp hours limit (blinks two times) Lamp has failed (blinks three times) Lamp door is open (blinks four times) Turn off the projector and wait one minute, then turn the projector on again. If the projector has exceeded its lamp life limit, replace the lamp and reset the lamp timer. Please contact Technical Support if the problem persists.
Power: solid red Temp: blinking red Lamp: N/AFan failure. Make sure the vents aren’t blocked. Contact Technical Support if the problem persists.
Power: solid red Temp: solid red Lamp: N/AThe projector is overheating. Contact Technical Support if the problem persists.
Power: solid red Temp: N/A Lamp: N/AUnidentified error. Please contact Technical Support.

RS-232 commands

Communication Configuration

Visit our website for additional RS-232 settings and information.

To control this projector via RS-232, connect a null modem cable and set the control system serial port settings to match the following communication configuration:

RS-232 Port Settings
SettingValue
Bits per second19,200
Data bits8
ParityNone
Stop bits1
Flow controlNone
EmulationVT100

Command Format

All commands consist of 3 alpha characters followed by a request, all enclosed in parentheses. The request can be a read request (indicated by a "?" or a write request (indicated by 1 to 4 ASCII digits).

A read request example:

(AAA?) where
( starts the command
AAA denotes the command
? denotes the read request
) ends the command

A read command returns the range and the current setting, for example:

Read Command Examples
FunctionCommandResponse
Brightness(BRT?)(96-160,128)
Volume(VOL?)(0-32, 0)
Lamp Hours(LMP?)(0-65534, 42)

A write request example:

(AAA#####) where

(startsthecommand

AAA denotes the command

denotes the value to be written

(leading zeros not necessary)

) ends the command

Some commands have ranges, while others are absolute. If a number greater than the maximum range is received, it is automatically set to the maximum number for that function. If a command is received that is not understood, a "?" is returned. With absolute settings, "0" is off, 1-9999 is on. The one exception is the Power command, where 0 is off and 1 is on.

To assure the projector can process a command, wait 3 seconds before entering the next command.

Write Command Examples

FunctionCommandResponse
Brightness(BRT140)Sets the brightness to 140
Power(PWRO)Turns power off
Power(PWR1)Turns power on

Error Conditions

Not all commands are supported for all projectors. If an unsupported command is issued, the command will be ignored. If a command is received that is not understood, a ? character will be returned indicating the command was not understood.

Limitations

The projector cannot respond to commands coming in at a high-rate. Therefore, a delay must occur between commands to ensure that the command gets properly executed. To assure the projector can process a command, wait 3 seconds before entering the next command.

The Step column refers to increasing or decreasing the menu bar position since the On-screen Display is not an exact match of values. For example, Step 2 changes the data by 2 through the CLI (Command Line Interface). The menu bar is up (or down) by 1.

FunctionCommandMinMaxDefaultStep
Auto Power0: disable1: enableAPO at RW010
Aspect Ratio0: Native1: 16:92:4:3ARZ at RW022
Auto Source0: disable1: enableASC at RW011
BalanceBAL at RW0100501
Blue GainBCG at RW0100502
BrightnessBRT at RW961601281
Blank Screen0: black1: blue2: whiteBSC at RW021
Blank0: off1: onBLK at W01-1
Ceiling0: disable1: enableCEL at RW010
ColorCLR at RW651911281
ContrastCON at RW961601281
Color Space 0: RGB 1: SMPTE240 2: REC709 3: REC601 7: AutoCSM at RW077
Green GainGCG at RW0100502
Vertical KeystoneDKC at RW781781281
Horizontal KeystoneDKH at RW781781281
Display Messages 0: disable 1: enableDMG at RW0111
Power-up Source 0: computer 1 1: computer 2 2: video 1 3: video 2 4: video 3 5: computer 3DSC at RW050
Startup Logo 0: blank screen 1: default 2: capturedDSU at RW021
FunctionCommandMinMaxDefaultStep
Effect0: blank1: mute2: aspect ratio3: source4: auto image5: freeze6: zoom7: PiP SourceEFK at RW0871
Horizontal PositionHPS at RWdef:-50def: +50auto1
Language0 = English1 = French2 = German3 = Spanish4 = Traditional Chinese5 = Japanese6 = Korean7 = Portuguese8 = Russian9 = Norwegian10 = Simplified Chinese11 = ItalianLAN at RW01101
Time In Hours LastBulblastedLBI at R0327660
Time In Hours LastBulb2 LastedLB2 at R0327660
Time In Hours Last Bulb3 LastedLB3 at R0327660
Lamp Lit 0: not lit 1: litLML at R01
Lamp HoursLMP at R06553401
Lamp Reset 0: not reset 1: resetLMR at RW0327660
Lamp Total On Time (All Bulbs)LMT at R02147483646
Low Power 0: disable 1: enableLPE at RW010
Menu 0: disable 1: enableMNU at RW010
PhaseMSS at RW031181
Mute 0: disable 1: enableMTE at RW010
TrackingMTS at RWdef:-128def:+128auto1
FunctionCommandMinMaxDefaultStep
Menu Navigation0: up1: down4: selectNAV at W04-1
NND0: disable1: enableNND at RW011
Unit Total Time OnONL at R021474836460
Overscan0: disable1: enableOVS at RW010
Presents0: presentation1: photography2: film3: video10: user 11: user 212: user 3PST at RW012c: 0v: 3
Power Save0: disable1: enablePSV at RW010
Power0: disable1: enablePWR at RW010
Red Gain at RWRCG at RW0100502
Rear0: disable1: enableREA at RW010
Factory Reset0: not reset1: resetRST at W01-1
Sharpness5 = Sharpest6 = Sharper7 = Standard8 = Softer9 = SoftestSHP at RW1261301281
Source0: computer11: computer22: video 13: video 24: video 35: computer 3SRC at RW050
Screen Save0: 5 minutes1: 10 minutes2: 15 minutes3: 20 minutes4: 25 minutes5: 30 minutesSSV at RW0501
FunctionCommandMinMaxDefaultStep
Color Temp 0: 9300K 1: 6500K 2: 7200K 3: UserTMP at RW032
TintTNT at RW1141421281
VolumeVOL at RW032161
Vertical PositionVPS at RW0def: auto x 2auto1
Video Standard 0: Auto 1: NTSC 2: PAL 3: SECAMVSU at RW030
IR Receiver front 0: disable 1: enableIRF at RW011
IR Receiver rear 0: disable 1: enableIRR at RW011
IR Receiver top 0: disable 1: enableIRT at RW011
PiP Size Selection0: off1: small2: medium3: largePSS at RW030
PiP Input3: video 21: video 3PIN at RW343
PiP Position0: lower right1: upper right2: lower left3: lower right10: userPPO at RW042

Numerics

1024x768 resolution 6

A

About 38

Aspect Ratio 38

audio 29

Audio In connector 9, 15

Auto Image 38

Auto Power 36

Autosource 36

B

Blank 38

BNC 10, 16

BNC connectors 16

Brightness 14

C

Capture Position 37

Capture Start 37

changing the lens 40

cleaning the dust filter 43

cleaning the lens 40

Color 18

colors are incorrect 24

component cable connector 15

computer 10

computer connections

optional 9

required 9

computer image

optimize 30

troublesheooting 20

connector panel 7

contacting InFocus 26

Contrast 14, 18

custom logo

startup screen 37

customer service contact information 26

D

Default gateway 39

DHCP 39

Display Messages 36

displaying

computer image 11

PiP 38

video image 17

Drivers 12

USB 13

Windows 98 13

dust filter, cleaning 43

E

Effect Key 38

elevator foot 14, 17

F

Factory Reset 39

Filter Reset 39

first time use

driver installation 12

focus 14, 18

Freeze 38

fuzzy image 22

1

image

display computer 11

display video 17

size 8

image does not fit screen 23

image not centered 26

image not sharp 23

image not square 23

image reversed 24

image size matrix 44

image upside down 24

Info

network 39

IP Address 39

IR Receivers 36

L

lamp replacement 41

Lamp Reset 39

lamp won't turn on 25

Language 39

laptop

connecting 9

external video port 11

LED 19

blinking red 25

solid red 25

lens

changing 40

cleaning 40

Logo Capture 37

Low Power 36

M

Magnify 38

Main menu 32

menu system 32

Monitor connector 10

mouse, using your 9

Mute 38

N

Network 39

Network connector 10

Network Info 39

NND 36

no computer image 21

no startup screen 20

0

only startup screen appears 20

Overscan 35

P

Picture in Picture 38

Picture menu 33

PiP 38

Power button 17

power cable 9, 15

Power Save 36

Power-up Source 36

presentation features 30

projection distance 8

projector

connector panel 7

customizing 31

positioning 8

setting up 8

shutdown 19

troubleshooting problems 19

projector height 14, 17

projector positioning 14, 17

R

Rear 36

remote 9

remote control 28

not working 22

replacing the lamp 41

RS-232

cable 10

connecting 7

s

security lock 43

Serial connection 10

serial connection 7

Service 39

Service Code 39

Settings menu 36

shutdown

projector 19

solid red 47

Source 38

Source troubleshooting 20

Sources 36

Subnet mask 39

S-video connector 15

T

Tint 18

Troubleshooting 20

troubleshooting 19

U

USB, using your mouse 9

V

video 16

Video button 17

video connections

optional 15

standard 15

Video connector 15

video images

optimizing 31

Video Standard 35

volume adjustment 18

W

warranty 26, 57

Windows 2000 13

Windows 98 12

Windows ME, XP 13

wired 9

wired remote 9

X

XGA6

Z

zoom 14, 18

Limited Warranty

InFocus Corporation ("InFocus") warrants that the Projector ("Product") purchased from InFocus, an InFocus distributor, or an InFocus reseller will conform to the manufacturer's specifications and be free from defects in material or workmanship for the Warranty period provided below. InFocus does not warrant that the Product will meet the specific requirements of the end-user customer.

If the Product, which is the subject of this Limited Warranty, is defective in material or workmanship during the warranty period, InFocus, at its option, will REPAIR or REPLACE the Product.

All exchanged parts and products replaced under this Warranty will become property of InFocus. InFocus' sole obligation is to supply (or pay for) all labor necessary to repair the Product found to be defective within the Warranty period and to repair or replace defective parts with new parts or, at the option of InFocus, serviceable used parts that are equivalent or superior to new parts performance.

Limited Warranty Alternatives: Subject to the Limitations, Exclusions and Disclaimers, InFocus Warrants as follows:

2 Year Parts and Labor Product Warranty - From the date of purchase, InFocus warrants that the Product will conform to the manufacturers' specifications and be free from defects in material or workmanship for a period of two (2) years.
- I Year Parts Only Accessory Warranty - From the date of purchase, InFocus warrants that the customer replaceable and accessory products will conform to the manufacturers' specifications and be free from defects in material or workmanship for a period of one (1) year.
- 90 Day/500 Hour Replacement Lamp Warranty - Lamp Products purchased in projectors or separately as replacements after the original projector purchase is Ninety (90) days or 500 hours, whichever comes first. During the Warranty period for the Product, InFocus warrants that Replacement lamps, which are purchased at the time of projector purchase, will have a 90-day or 500 hour warranty, whichever comes first, from the date the spare lamp is put into use.

WARRANTY LIMITATION AND EXCLUSION

THIS WARRANTY SETS FORTH INFOCUS' MAXIMUM LIABILITY FOR ITS PRODUCT. THIS WARRANTY EXTENDS ONLY TO PRODUCTS PURCHASED FROM INFOCUS OR AN INFOCUS AUTHORIZED RESELLER. InFocus shall have no further obligation under the foregoing Limited Warranty if the Product has been damaged due to abuse, misuse, neglect, smoke exposure (cigarette or otherwise), accident, unusual physical or electrical stress, unauthorized modifications (including use of an unauthorized mount), tampering, alterations, or service other than by InFocus or its authorized agents, causes other than from ordinary use or failure to properly use the Product in the application for which said Product was intended.

This Warranty excludes Product or accessory cleaning, repair, or replacement of plastics due to cosmetic damage and damage as a result of normal wear. Product repair outside of the terms of the Limited Warranty will be on a time and materials basis. Prolonged Product "demonstration" causes unusual Product wear and is not considered normal use under the terms of this Limited Warranty.

The Accessory Warranty covers the accessory item only and excludes normal wear. The Lamp Product Warranty excludes expected lamp degradation.

Remanufactured Products and Software Products are exempt from the foregoing Limited Warranty. Please refer to the appropriate Remanufactured Product Limited Warranty or Software Product Limited Warranty for applicable Warranty information.

DISCLAIMER OF UNSTATED WARRANTYES

THE WARRANTY PRINTED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTYES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTYES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE ARE DISCLAIMED. THERE ARE NO WARRANTYES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF AND THE FOREIGNING WARRANTY SHALL NOT BE EXTENDED, ALTERED OR VARIOVED EXCEPT BY WRITTEN INSTRUMENT SIGNED BY INFOCUS. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO SUCH LIMITATIONS MAY NOT APPLY TO YOU.

Limited Warranty Period

The Limited Warranty period commences on the date of purchase by the end-user customer for both the 2 year Product Warranty and the 1 year Accessory Warranty. These Limited Warranty provisions shall apply only to the end-user purchaser (first person or entity that purchased a new Product for personal or business use and not for the purpose of distribution or resale).

To Be Eligible For Limited Warranty Coverage

Any person exercising a claim under this Limited Warranty must establish to the satisfaction of InFocus both the date of purchase and that the Product was purchased new. The sales receipt or invoice, showing the date of purchase of the Product or Accessory is the proof of the date of purchase.

To Obtain Warranty Service

During the Limited Warranty period, to exercise this Limited Warranty, the purchaser must first contact 1) InFocus, 2) a service facility authorized by InFocus or 3) the place of original purchase.

InFocus Customer Service - 1-800-799-9911 or techsupport@infocus.com

For Warranty service, the purchaser will be advised to return or deliver the defective Product freight and all fees prepaid, to an InFocus Service Center or to a service facility authorized by InFocus. When returning Product to InFocus, a Return Material Authorization Number (RMA #) is required and must be clearly displayed on the outside of the shipping carton or a similar package affording an equal degree of protection. InFocus or the service facility authorized by InFocus will return the repaired/ replaced Product freight prepaid to the purchaser.

Products returned for Warranty service must be accompanied by a written letter that: (i) explains the problem; (ii) provides proof of date of purchase; (iii) provides the dealer's name; and (iv) provides the model and serial number of the Product. Upon request of InFocus Corporation or an InFocus authorized repair center receiving the Product, proof of legal importation must accompany the warranty repair Product, otherwise the Product must be returned to the place of original purchase, to the manufacturer (Purchaser must bear all tax, duty and freight), or the Purchaser must bear charges for the warranty repair.

No repair or replacement of Product or part thereof shall extend the Limited Warranty period as to the entire Product. Warranty on the repair part and workmanship shall only be effective for a period of ninety (90) days following the repair or replacement of that part or the remaining period of the Product Limited Warranty whichever is greater.

LIMITATION OF LIABILITY

IT IS UNDERSTOOD AND AGREED THAT INFOCUS' LIABILITY WHEHER IN CONTRACT, IN TORT, UNDER ANY WARRANTY, IN NEGLIGENCE OR OTHER-WISE SHALL NOT EXCEED THE RETURN OF THE AMOUNT OF THE PURCHASE PRICE PAID BY PURCHASER AND UNDER NO CIRCUMSTANCES SHALL INFOCUS BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOST PROFITS, LOST REVENUES OR LOST SAVINGS. THE PRICE STATED FOR THE PRODUCTS IS A CONSIDERATION IN LIMITING INFOCUS' LIABILITY.

Limitation on Bringing Action - No action, regardless of form, arising out of the agreement to purchase the product may be brought by purchaser more than one year after the cause of action has accrued.

Governing Law - Any action, regardless of form, arising out of the agreement to purchase the product is governed by Oregon law.

Mandatory Arbitration - Any action, regardless of form, arising out of the agreement to purchase the product is subject to mandatory arbitration.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, DEPENDING ON JURISDICTION.

IF YOU NEED ASSISTANCE....

For all types of Service and Support information on our products and services please go to our website at www.ask.no/support or www.proxima.com

Many resources are available on our website. Some examples are:

  • Frequently Asked Questions about general projector usage and technical issues
    E-mail support
    Online product registration
    Product data sheets
  • Optional accessories
  • Technical specifications, interactive image size calculator, laptop activation commands and more!

C440/C450

InFocus Corporation

27700B SW Parkway Avenue

Wilsonville, Oregon 97070-9215

1-800-294-6400 • 503-685-8888

Fax: 503-685-8887

http://www.infocus.com

In Europe:

InFocus International B.V.

Strawinskylaan 585

1077 XX Amsterdam, The Netherlands

Phone: +31 20 579 2000

Fax: +31 20 579 2999

In Asia:

238A Thomson Road

18-01/04 Novena Square

Singapore 307684

Telephone: (65) 6334-9005

Fax: (65) 6333-4525

ASK PROXIMA C440 - C440/C450 - 1
010-0536-00

InFocus®

C O R P O R A T I O N

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Product information

Brand : ASK PROXIMA

Model : C440

Category : Video projector