PIXI PLUS - Smartphone PALMONE - Free user manual and instructions

USER MANUAL PIXI PLUS PALMONE

© 2009 Palm, Inc. All rights reserved. Palm, Pixi, Synergy, Touchstone, webOS, and the Palm and Pixi logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled. Facebook® is a registered trademark of Facebook, Inc. Google and Google Maps are trademarks of Google, Inc. Amazon, Amazon MP3, and the Amazon MP3 logo are trademarks of Amazon.com, Inc. or its affiliates. Doc View and PDF View are provided by Documents To Go®, a product of DataViz, Inc. (dataviz.com). All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Patent pending. This product also is licensed under United States patent 6,058,304.

Use of this device requires providing a valid email address, mobile phone number, and related information for account setup and activation. A data plan is also required. An unlimited-usage data plan is strongly recommended, or additional data charges may apply.

Open Source License information

You can view the Open Source License terms on your phone. Tap the center of the gesture area, and then tap the Launcher icon. Swipe left until the PDF View icon appears. Tap PDF View and then tap Open Source Information.pdf.

You can also view the file on your computer. Connect your phone to your computer with the USB cable. On your phone, tap USB Drive. On your computer, locate and double-click the removable drive named for your phone. To locate the drive, do the following for your operating system:

• Windows Vista/Windows 7: Open Computer.
• Windows XP: Open My Computer.
  Mac: Open Finder.
  Linux (Ubuntu): The drive is displayed on the desktop.
• Other Linux distribution: The location of the drive may vary by system.

After you open the drive, double-click the file Open Source Information.pdf.

Recycling and disposal

This symbol indicates that Palm products should be recycled and not be disposed of in.
unsorted municipal waste. Palm products should be sent to a facility that properly
recycles electrical and electronic equipment. For information on environmental
programs visit palm.com/environment or recyclewirelesss.com/.

As part of Palm's corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling.

v. 1.0

Contents

Chapter 1 Welcome

6 Your Palm® Pixi™ Plus phone
7 What's in the box?
8 Where can I learn more?

Chapter 2 Basics

10 Get to know your phone
13 Set up your phone
13 Charge the battery
15 Turn the phone on/off
17 Use gestures: tap, swipe, drag, flick, pinch
23 Open applications
24 Work with applications
27 Enter and save information
31 Use the menus
32 Search to find info and make calls
34 View and respond to notifications
35 Update the software on your phone
36 Use App Catalog to shop for new applications
40 Copy files between your phone and your computer

Chapter 3 Transferring data

44 Data transfer overview
44 How do I get data from my old phone?
44 How do I get data off my computer?

46 I'm already using Google, Facebook, Yahoo!, and/or Microsoft Exchange
46 I want to keep using my current desktop app and sync with an online account on my phone
47 I don't need to sync, but I do want a copy of my data backed up somewhere besides my phone
47 I'd rather sync directly with my computer

Chapter 4 Phone

50 Make calls
53 Receive calls
54 Use voicemail
54 What can I do during a call?
57 What's my number?
57 View your call history
58 Save a phone number to Contacts
58 Use a phone headset
59 Customize phone settings

Chapter 5 Email and other messages

64 Email
74 Messaging

Chapter 6 Personal information

84 Contacts
93 Calendar

100 Tasks
104 Memos
105Clock
107 Calculator
107 Facebook

Chapter 7 Photos, videos, and music

110 Camera
110 Photos
114 Videos
116 YouTube
117 Music
119 Amazon MP3

Chapter 8 Web and wireless connections

124 Wi-Fi
126 Location Services
127 Web
131 Google Maps
132 VZ Navigator
134 Bluetooth® wireless technology

Chapter 9 Documents

138 Doc View
141 PDF View

Chapter 10 Preferences

144 Backup
146 Date & Time
147 Device Info
150 Regional Settings
150 Screen & Lock
152 Sounds & Ringtones

Chapter 11 Troubleshooting

156 For users of other Palm® devices
156 Battery
161 Screen and performance
162 Phone
163 Hands-free devices
164 Synchronization
166 Sending and receiving data in Email, Messaging, and Web
167 Email
167 Messaging
168 Web
169 Calendar and Contacts
169 Camera
170 Amazon MP3
170 Transferring information from your computer
170 Backing up and restoring data
171 Updates
171 Transferring information from another Palm® webOS™ platform phone
172 Third-party applications
172 Making room on your phone

Terms

Regulatory and Safety Information

Specifications

185 Specifications
188 Online accounts available for webOS phones

Index

Welcome

Congratulations on the purchase of your Palm® Pixi™ Plus phone.

In this chapter

6 Your Palm® Pixi™ Plus phone
7 What's in the box?
8 Where can I learn more?

Your Palm® Pixi™ Plus phone

In one compact and indispensable device, you now have all of the following:

• An advanced wireless phone running the Palm® webOS™ platform
• A full suite of organizer applications: Contacts, Calendar, Memos, and Tasks
• High-speed data transfer with EvDO and 1x support
  Wi-Fi capability
  A 2-megapixel digital camera
  GPS functionality
• Integrated text, multimedia, and instant messaging (IM)
• Tools to view and manage Microsoft Office and Adobe PDF files
• App Catalog, where you can download applications designed for your phone; select from an ever-expanding list of applications.

Your Palm® Pixi™ Plus phone puts Palm's new multitasking, gesture-based operating system, the Palm® webOS™ platform, inside a small, beautiful device. Here are a few highlights of your new phone.

Gestures: On your Pixi Plus phone, you make calls, move around, and manage your applications and info by making simple gestures either on the touchscreen or in the gesture area directly beneath the screen. For more information, see Use gestures: tap, swipe, drag, flick, pinch, and go to palm.com/support to see animations that demonstrate these gestures. Carry the Gesture Guide (included in the box with your Pixi Plus phone) around with you and you'll soon know all the gestures by heart.

Multitasking: You can have many applications open at once and easily move among them. Go to the Launcher to open apps. See the lineup of your open apps in Card view. Tap an app to bring it into the foreground and work with it. For more information, see Open applications.

The Palm® Synergy™ feature: The Palm® Synergy™ feature on your Pixi Plus phone displays information from several sources in a single view, so you can access your info quickly, without having to remember where you stored it.

For example, suppose you have a Google account for personal email, contacts, and calendar events, and an Exchange account for your corporate email, contacts, and events. The Email, Contacts, and Calendar applications on your Pixi Plus phone all provide a kind of view in which you can see information from both of those accounts in one place—but even though the information is brought into one view, the sources of that information are kept separate. For more information, read about linked contacts, layered calendars, and the single inbox for your email in Contacts, Calendar, and Email.

NOTE See the online accounts table at the back of the user's guide for the current list of online accounts that you can set up on your phone and for information about the behavior of these accounts.

Thanks also to the Synergy feature, in the Messaging application, all your conversations with the same person are grouped together in one chat-style view. If you start an IM chat with Ed, for example, you can continue the same conversation when Ed signs out of IM by sending him a text message—and you can see it all in the same view. For more information, see Messaging.

Universal search: Need to call Ed? Just type ed. If he's listed in your Contacts, you can get his numbers from the search results. Tap a number and you've made the call. Search works just as fast when you need to search the web. For more information, see Search to find info and make calls.

Sync: Your Pixi Plus phone gives you synchronization without a cable. You can sync with online services that Palm has partnered with so that you can store and sync your info in online accounts. You can access your data even when you are not able to make a connection to the Web because a copy of your data is stored on the device.

Your Palm profile: When you set up your phone, you create a Palm profile. Your profile gives you access to services like automatic updates and automatic, frequent backups of any of your info that is stored only on your phone and isn't synchronized with an online account. See What is a Palm profile?.

WARNING Please refer to Regulatory and Safety Information for information that helps you safely use your phone. Failure to read and follow the important safety information in this guide may result in property damage, serious bodily injury, or death.

What's in the box?

All of the following items are included in the phone box:

Print material

Getting Started guide
- Consumer Information About Radio Frequency Emissions and Responsible Driving
- Gesture Guide
- Limited Warranty
- General User Guide: Important Safety and Legal Information

Hardware

• Palm Pixi Plus phone
• USB cable
• AC charger
• Standard lithium-ion battery (installed)

Where can I learn more?

• On-device Help: Read short how-tos and watch animations on your new phone.

To view all Help: Open Help

To view Help topics for a single application: Open the application, open the application menu, and tap Help.

• Online support from Palm: Visit palm.com/support to edit your Palm profile, watch how-to animations, access the Data Transfer Assistant, and read comprehensive information about your phone.
• Customer service from Verizon Wireless: For questions about your mobile account or features, contact Verizon Wireless's customer care.

Basics

You're about to discover the many things about your Palm® Pixi™ Plus phone that can help you better manage your life and have fun, too. As you become more familiar with your phone, you'll want to personalize the settings and add applications to make it uniquely yours.

But first, take the few easy steps in this chapter to set up your phone and get it running. Then learn about the key features that make moving around on your phone and accessing your information easy: gestures, menus, search, notifications, and more.

In this chapter

10 Get to know your phone
13 Set up your phone
13 Charge the battery
15 Turn the phone on/off
17 Use gestures: tap, swipe, drag, flick, pinch
23 Open applications
24 Work with applications
27 Enter and save information
31 Use the menus
32 Search to find info and make calls
34 View and respond to notifications
35 Update the software on your phone
36 Use App Catalog to shop for new applications
40 Copy files between your phone and your computer

Get to know your phone

Front view

1 Earpiece
2 Touchscreen: Tap and make other gestures directly on the screen. See Touchscreen.
3 Gesture area: Make the back gesture and begin other gestures here.
4 Keyboard: See Use the keyboard.
5 Microphone
6 Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.) The ringer switch does not affect music or video playback sounds.
7 Volume
8 Charger/microUSB connector

IMPORTANT Be careful not to scratch, crush, or apply too much pressure on the touchscreen. Do not store your phone in a place where other items might damage it.

Keyboard

1 Option: Press to enter numbers, punctuation, and symbols that appear above the letters on the keys (see Enter alternate keyboard characters), or to move the cursor (see Text selection gestures).
2 Shift: See Enter uppercase letters.
3 Space
4Backspace
5 Enter: Press to enter a line return (for example, in a memo or in an email message you are composing) or to accept information you entered in a field. See Enter information in a field.
6 Sym: Press to enter symbols and accented characters that don't appear on the keys. See Enter characters from the symbols table.

Touchscreen

1 Application name: Displays the name of the currently open application. Drag down over the app name to open the application menu.
2 Launcher: See Open an application in the Launcher.
3 Scroll arrow: Swipe up or down to see icons that are on the page but hidden.
4 Quick Launch: See Open an application in Quick Launch.
5 Connection icons: Show the status of wireless service connections and battery strength (see Icons in the title bar). Tap the icons to open the connection menu.
6 Page indicators: Show how many Launcher pages are to the right or the left of the currently displayed page. Swipe left or right on the screen to see other pages.
7 Notification icons: Show missed calls, new voicemail and email messages, and more. Tap the bottom of the screen to view notification details (see View all your notifications).

Icons in the title bar

You can monitor the status of several items using icons in the area at the top of the phone screen:

Table 1. Title bar icons and descriptions

Item	Description
	The battery is being charged.
	The battery is fully charged.
	The battery is low. See Charge the battery.
	Airplane mode is turned on. This means that the phone, Wi-Fi feature, and Bluetooth® wireless technology feature are off (incoming calls go to voicemail). See Turn wireless services off (airplane mode).
	Wi-Fi is turned on. The number of filled-in bars denotes signal strength. See Wi-Fi.
	The phone is searching for a Wi-Fi network.
	The phone is on. The number of filled-in bars denotes signal strength. See Turn wireless services on.
1x	Your phone is connected to a 1x data network. Data is not currently being transmitted over the network.
1x	Your phone is connected to a 1x data network and data is being transmitted over the network.
Ev	Your phone is connected to an EvDO data network. Data is not currently being transmitted over the network.
Ev	Your phone is connected to an EvDO data network and data is being transmitted over the network.
Verizon Wireless	Your phone is on and connected to the Verizon Wireless network.
Searching	The phone is searching for the Verizon Wireless network.
No Service	The Verizon Wireless network is not available.

Table 1. Title bar icons and descriptions

Item	Description
	Bluetooth® wireless technology is turned on. See Bluetooth® wireless technology.
	A Bluetooth connection is in progress.
	A Bluetooth connection has been made.
	Your phone is performing a search on the characters you entered. If you are in Card view or the Launcher, your phone conducts a universal search (see Search to find info and make calls). If you are in an application such as Contacts or Memos, your phone searches for items within the app that match the search term you entered.
	Your phone is in roaming coverage. See Set roaming and data usage preferences.
	TTY is turned on. See Enable TTY/TDD.
	HAC is turned on. See Enable HAC.

Back view

1 Camera flash
2 Camera lens
3 Speaker

Top view

1 3.5mm headset jack
2 Power: Press to wake up or turn off the screen. Press and hold to turn wireless services on and off, replace the battery, or turn your device completely on and off. Turn your device completely off before you remove the battery.

Set up your phone

Complete setup

1 Press and hold the power button G on the upper-left corner of your phone until you see the Palm® logo on the screen (approximately five seconds).
2 Follow the onscreen instructions to complete setup.
3 To create a Palm profile, enter a working email address and select and answer a security question (see What is a Palm profile?).

NOTE If you have a Palm profile from an old webOS phone that you no longer use, you can enter that profile email address and username to download that profile information to your new phone. But if you are still using the other phone, you must create a new Palm profile for your Pixi Plus phone—you can't use the same profile on two phones.

4 Your phone is ready to use. To learn how to make your first call, see Make calls.

Verify your profile

After you finish setup, look for an email on your computer at the address you used for your Palm profile. Click the link in the email to do the following:

• Verify your Palm profile.
• Follow a link to learn about getting data like contacts and appointments onto your phone from your desktop organizer software (see How do I get data off my computer?).

TIP If you don't see the confirmation email in your Inbox, check your spam mail folder in your desktop email program.

What is a Palm profile?

Your Palm profile gives you the following benefits:

Automatic system and software updates are sent to your phone.
- A Palm profile account is automatically created for you on your phone. In this account you can store Contacts and Calendar info that you don't store in online accounts like Google or Exchange.

NOTE You cannot access Palm profile data on the profile website—you can access the data on your phone only.

• Info stored in your Palm profile account, as well as info you have in applications on your phone (like Memos and Tasks), is automatically backed up to servers administered by Palm.
• If your phone is lost or stolen, you can do a remote erase of the info on the phone.

NOTE If you want to erase data on your phone while you are still in possession of the phone—for example, before you give it to someone else—don't do a remote erase. Instead, do a partial or full erase of the phone itself (see Erase data and reset your phone).

For detailed information about your Palm profile, see Backup.

Although you create a Palm profile by entering a valid email address, setting up a Palm profile is different from setting up email on your phone. To set up email, see Set up email. To change your Palm profile information after you have set it up, see Update your Palm Profile settings.

Charge the battery

When the battery is very low, the battery icon in the upper-right corner of the screen changes to red. When the battery is fully charged, the icon appears full and changes to green.

WARNING Use only batteries and chargers that are approved by Palm with your phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in property damage, serious bodily injury, or death. Use of unapproved third-party power supply accessories may damage the phone and void the Limited Warranty for the product.

Although the battery may come with a sufficient charge to complete the setup process, we recommend that after setup you charge your phone until the battery icon in the upper-right corner of the screen is full to ensure that the battery is fully charged.

See Maximizing battery life for tips on making your battery's power last longer.

1 On the right side of your phone, open the charger/microUSB connector.

2 Connect the small end of the USB cable to the charger/microUSB connector.

3 Connect the other end of the USB cable to the AC charger.
4 Plug the AC charger into a working outlet.

TIP You can also charge your phone battery by connecting your phone to your computer using the USB cable. Charging this way takes much longer than using the AC charger. Do not, however, connect the Palm® Touchstone™ charging dock (sold separately) to your computer.

Maximizing battery life

Battery life depends on how you use your phone. You can maximize the life of your battery by following a few easy guidelines:

• Charge your phone whenever you can. Charge it overnight. The battery has a much longer useful life when it is topped off frequently than when it is charged after it is fully drained.
• Set your screen to turn off automatically after a shorter period of inactivity (see Set the interval for turning the screen off automatically).

• Keep your battery away from direct sunlight and other sources of heat. Temperatures over 113 degrees Fahrenheit (45 degrees Celsius) can permanently reduce the capacity and life span of any lithium-ion battery.

• As with any mobile phone, if you are in an area with no wireless coverage, your phone continues to search for a signal, which consumes power. Turn off your phone if you are outside a coverage area (see Turn wireless services off (airplane mode)).

• The fewer wireless connections you have, the less power is required of the battery. Turn on airplane mode when you don't need to be wirelessly connected. Airplane mode turns off your connection to the Verizon Wireless network, and it also turns off Wi-Fi and Bluetooth. You can turn on Wi-Fi (see Wi-Fi) and Bluetooth (see Bluetooth® wireless technology) separately when airplane mode is on. You can also turn off GPS (see Location Services).
• If you set up an email account in the Email application, set the interval to automatically download email to every two hours or less frequently (see Enter advanced account settings).
• Lower the screen brightness (see Change screen brightness).
• Keep in mind that frequent use of instant messaging (IM) can reduce battery life.
• Turn the phone completely off if you won't be using it for an extended period of time (see Turn everything (the screen and wireless services) on/off).
• Buy an extra battery as a spare for long plane trips or periods of heavy use. To purchase batteries that are compatible with your phone, go to palm.com/store and click Accessories for your phone.

Turn the phone on/off

Your Pixi Plus phone's screen can be turned on and off separately from its wireless services (which are the Phone app, Wi-Fi app, and Bluetooth app). This means you can wake up the screen to use just the organizer features of your device (Calendar, Contacts, Tasks, Memos, and so on) without turning on the phone and other wireless features. Also, when the screen is turned off, the phone can be on and ready for you to receive phone calls or messages.

Turn the screen on/off

Turn the screen on and leave the wireless services turned off when you want to use only the organizer features, for example, when you're on a plane and you must turn off all wireless services, but you want to look at your calendar.

To turn the screen on, press power G. Drag up to unlock the screen.

* Power

To turn the screen off, press power G .

To save power, the screen dims automatically after a period of inactivity and then turns off. You can be on a call when the screen dims and turns off—this does not affect the call. To brighten the screen after it dims, tap the screen.

TIP You can set how long the screen stays on during a period of inactivity (see Set the interval for turning the screen off automatically).

Turn wireless services off (airplane mode)

Airplane mode turns off your phone as well as the Wi-Fi and Bluetooth® wireless technology features. Use airplane mode when you are on a plane or anywhere else you need to turn off all wireless services. You can't browse the web, but you can still use apps like Calendar, Contacts, Photos, Music, Doc View, and PDF View.

Do one of the following:

• Tap the upper-right corner of any screen to open the connection menu. Tap Turn on Airplane Mode.
• Press and hold power G and tap Airplane Mode.

When your phone is in airplane mode, the airplane mode icon appears at the top of every screen, and Airplane Mode appears in the upper-left corner of the screen in the Launcher, Card view, and Phone. Your phone is not connected to any mobile network.

* These indicate that wireless services are off (airplane mode).

TIP When your phone is in airplane mode, you can turn the Wi-Fi and Bluetooth features on individually (see Turn Wi-Fi on and off and Turn the Bluetooth feature on/off). To turn your phone back on, you must turn airplane mode off.

Turn wireless services on

When you turn on your phone, it automatically connects to your mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network).

• If airplane mode is turned on, you need to turn it off before you can connect to your mobile network. Tap the upper-right corner of any screen to open the connection menu. Tap Turn off Airplane Mode.

When your phone locates a signal, Verizon Wireless appears in the upper-left corner of the screen in the Launcher, Card view, and Phone, and the signal-strength icon appears at the top of the screen.

* These indicate that wireless services are on.

When you are inside a phone coverage area, the bars on the signal-strength icon are filled in. If you're outside a coverage area, the bars in the signal-strength icon appear dimmed with an X.

Turn everything (the screen and wireless services) on/off

Usually, turning your phone off and/or putting it in airplane mode is sufficient for normal periods when you have the phone with you but you're not using it. On rare occasions, however, you may want to put your phone into deep sleep because you are not going to use it for an extended period. At those times, do one of the following:

• Open Device Info and tap Reset Options. Tap Shut Down, and tap Shut Down again.
• Press and hold power G, and tap Power. Tap Shut Down/Swap Battery, and tap Shut Down.

NOTE When you turn everything off, the phone's alarms, ringer, and notifications are also turned off.

To turn both the screen and wireless services back on, press and hold power G .

Use gestures: tap, swipe, drag, flick, pinch

Gestures are an important, basic part of your phone. They're easy to learn, and they make working with the phone fast. You make most gestures with one finger. For a few, you need two. Make gestures with the tip of your finger. Don't use your fingernail. Don't bear down.

To see short animations illustrating how to do gestures, go to palm.com/support or tap Clips in Help on your phone (see Open applications for information on how to open Help).

You make gestures in two areas on your phone: the touchscreen and the gesture area. The gesture area is the black area extending along the bottom of the screen.

* Gesture area

When you're working in an application, the gesture area displays a lighted bar in the center. The lighted bar also appears when you tap the center of the gesture area to maximize a card in Card view.

Basic gestures

Tap: Tap with the tip of the finger—not the fingernail. Tap fast and firmly, and then immediately lift your fingertip off the screen. Don't bear down on what you're tapping. Don't wait for a response; the response comes after you lift your finger. Don't linger on the gesture; a tap takes a split second to do.

Tap the center of the gesture area to do the following:

• When you're working in an application, tap the center of the gesture area to see Card view. Card view shows you all the applications that are currently open, displayed as a series of cards (small active windows).

• When you're in Card view, tap the center of the gesture area to maximize the app in the center of the view.

Swipe: A swipe is most often a horizontal gesture, from right to left or left to right. Do it fast, do it lightly. In a swipe, your fingertip just skims the surface of the touchscreen or gesture area.

One kind of swipe you'll use a lot: Back. Make the back gesture from right to left anywhere in the gesture area. Back takes you up one level from a detailed view to a more general view of the application you're working in.

For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that's the only screen of that app that's open, you minimize the app and go back to Card view.

In Web, the back gesture performs the same function as the back button on the browser, allowing you to move back through previously viewed pages.

The forward gesture, available in Web only, is a swipe from left to right anywhere in the gesture area. The forward gesture allows you to move forward through previously viewed web pages.

Drag: Drag is the gesture you make for a slow scroll up and down a list. Slide your fingertip slowly along the surface—no need to bear down.

One kind of drag that you'll use a lot brings up Quick Launch when you're in an application. This drag gesture begins in the gesture area and ends on the touchscreen. As your fingertip slowly crosses the border between the gesture area and the touchscreen, it seems to drag Quick Launch into view. To open one of the apps in Quick Launch, move your finger to its icon. When you see the app name appear, lift your finger. The application opens.

You also make the drag gesture as part of a drag and drop.

Flick: As its name tells you, this is a quick gesture, great for scrolling long lists. Do it fast, do it lightly; as with a swipe, your fingertip just skims the surface. The faster you flick, the faster and farther you scroll up or down a list.

To close an application in Card view, flick the card up toward the top of the touchscreen. This is called throwing the card off the top of the screen.

In some applications, such as Email and Messaging, you can throw a list item off the side of the screen to delete the item.

If an application is maximized, you can flick up from the gesture area to the screen to minimize the app and display Card view. This is the up gesture. If you make the up gesture when Card view is displayed, you open the Launcher.

Scroll gestures

Scroll slow: Drag the screen in the desired direction.

Scroll fast: Flick the screen in the desired direction.

Stop scrolling: Tap or drag the screen while scrolling.

Zoom gestures

Zoom in/pinch out to increase the size of items on the screen in Email, Web, Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen and spread them slowly apart.

Zoom out/pinch in to decrease the size of items on the screen in Email, Web, Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen and bring them together.

Zoom in or out a fixed amount in Web, Photos, Doc View, PDF View: Double-tap the screen.

Text selection gestures

TIP See Cut, copy, and paste information and Use the Copy All or Select All feature for information on working with text you've selected.

Insert the cursor in a text field: Tap the location.

Move the cursor: Tap the location to insert the cursor. Press and hold Option . Place your finger anywhere onscreen and drag your finger in the direction you want to move the cursor.

Select text when you can see a cursor: Tap the location to insert the cursor. Press and hold Shift. Place your finger anywhere onscreen and drag your finger in the direction you want to select text. Tap the highlighted text to deselect it.

Select a paragraph of text: When you cannot insert a cursor in the text—for example, on a web page or in an email message you received—the smallest amount of text you can select is a whole paragraph. Press and hold Shift , and then tap a paragraph. Tap an adjacent paragraph to add it to your selection (you can't skip around). If you need to scroll down to select the next paragraph, release Shift , scroll, press Shift , and tap the paragraph. Tapping any part of the highlighted selection deselects it.

Drag and drop

Tap and hold the item, drag it, and then lift your finger to drop it. You get a visual cue that the item is ready to be dragged. For example, an icon in the Launcher is ready to be dragged when you see a halo around the icon. A

card in Card view is ready to be dragged when it changes size and becomes transparent.

Delete a list item

Throw the item off the side of the screen. If prompted, tap Delete to confirm the deletion.

The delete gesture is available in applications such as Email, Messaging, Tasks, Music, and Bluetooth. If you can't delete a list item by throwing it, open the item and look in the application menu for a delete command.

TIP To delete multiple list items, throw each one off the screen. If you get the Delete confirmation prompt after throwing the first item, you don't need to tap it—just throw the second item, and the first deletion is confirmed automatically.

Open applications

You can have as many applications open at one time as you like, limited only by the amount of memory available on your phone at the time.

Open an application in Quick Launch

Quick Launch is the bar of five icons that is always available at the bottom of Card view and the Launcher. To open an application from Quick Launch, just tap the icon.

* Quick Launch

Quick Launch can display no more than five icons. By default it displays, from left to right, Phone, Contacts, Email, Calendar, and the Launcher. You can change the order of icons (except the Launcher icon) in Quick Launch (see Reorder Quick Launch icons), or swap in whatever applications you like (see Change the applications that appear in Quick Launch).

When an application fills the whole screen, make the following gesture to display Quick Launch and open one of its applications.

1 Drag up slowly from the gesture area to the screen.

NOTE Don't confuse this "drag up" with the up gesture, which is a flick up from the gesture area to the screen that displays Card view.

2 Move your finger to the application icon. When you see the app name appear, lift your finger. The application opens.

Open an application in the Launcher

The Launcher displays all your applications that are not on Quick Launch. The Launcher includes multiple pages, which you can organize to group apps the way you want (see Reorder Launcher icons).

1 Tap the center of the gesture area to open Card view, and tap

TIP You can also open the Launcher by flicking up twice from the gesture area to the screen. If you are in Card view, just flick up once to open the Launcher.

2 To find the app you want, swipe up or down to see all the icons on a page. Swipe left or right to see other pages.

1 Arrow indicates that you can swipe up to see partially or fully hidden icons.
2 Page indicators show that there are two Launcher pages to the right—swifte right to left on the screen to see them.

3 Tap the application icon.

To close the Launcher, do one of the following:

• Tap the center of the gesture area.
• Tap
• Make the up gesture: Flick up from the gesture area to the screen.

Open an application using search

1 Tap the center of the gesture area to open Card view.
2 Enter the name of or a keyword for the application (see Universal search application keywords).
3 When the application icon appears in the search results, tap it.

Work with applications

Go up one level in an app (back gesture)

The back gesture takes you up one level from a detailed level to a more general view of the application you're working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that's the only screen of that app that's open, you minimize the app and go back to Card view.

To make the back gesture, swipe right to left anywhere in the gesture area.

Display all open applications (Card view)

Card view displays open applications as small cards, so that you can easily scroll through them and drag them to change their order.

When an application fills the screen and you want to go to Card view, do one of the following:

• Tap the center of the gesture area.

• Make the up gesture: Flick up from the gesture area to the screen.

Move among open applications

1 In Card view (see Display all open applications (Card view)), swipe left or right on the screen to see other open apps.

2 Tap a card to maximize the application.

TIP You can also maximize the center card in Card view by flicking down from the screen to the gesture area.
TIP You can set a preference to move among open apps without first going to Card view (see Turn advanced gestures on/off).

Reorder open cards

1 In Card view (see Display all open applications (Card view)), tap and hold a card to further reduce the size of the cards.

TIP You can also tap anywhere on the screen around the cards to reduce the size of the cards.

2 Tap and hold a card, and after the card becomes transparent, drag it to another position.

Close an application

• In Card view (see Display all open applications (Card view)), throw the card off the top of the screen.

Change the applications that appear in Quick Launch

If Quick Launch contains five icons, you must remove an application from Quick Launch before you can add another one. You can remove any application except the Launcher.

1 Open the Launcher. Quick Launch appears at the bottom.
2 Tap and hold a Quick Launch icon, and after the halo appears around the icon, drag it onto the Launcher.

3 Tap and hold an icon in the Launcher, and after the halo appears around the icon, drag the icon onto the Quick Launch bar.

Reorder Quick Launch icons

You can change the position of any Quick Launch icon except the Launcher icon.

1 In Card view, tap and hold a Quick Launch icon.

2 After the halo appears around the icon, drag it to another location.

Reorder Launcher icons

1 In the Launcher, tap and hold an icon.
2 After the halo appears around the icon, drag it to another location.
3 To move the icon to another page, drag it to the left or right edge of the screen. Don't release the icon until the new page appears.

Delete an application

You can delete applications that you installed on your phone.

1 While pressing and holding Option , tap the app icon.
2 Tap Delete.

TIP You can also delete an application you installed by opening the Launcher, opening the application menu, and tapping List Apps. On the list of applications, tap and hold an app name or throw the app of the side of the screen, and then tap Delete.

Enter and save information

Use the keyboard

1 Option: Press to enter numbers, punctuation, and symbols that appear above the letters on the keys (see Enter alternate keyboard characters), or to move the cursor (see Text selection gestures).
2 Shift: See Enter uppercase letters and Text selection gestures.
3 Space
4Backspace

5 Enter: Press to enter a line return (for example, in a memo or in an email message you are composing) or to accept information you entered in a field. See Enter information in a field.
6 Sym: See Enter characters from the symbols table.

Enter uppercase letters

By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:

• Press Shift and press the letter key. The Shift symbol appears: . You don't need to hold down Shift while you press the letter key.
• Turn on Caps Lock: Press Shift twice. The Caps Lock symbol appears: .
• Turn off Caps Lock: Press Shift.

Enter alternate keyboard characters

Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:

• Press Option and press the key for the character. The alternate character symbol appears: . You don't need to hold down Option while pressing the second key.
• Enter a series of alternate characters: Press Option twice to turn on Option Lock. The Option Lock symbol appears: .
• Turn off Option Lock: Press Option .

Enter passwords

You can see each character of a password only as you enter it, so be careful. Be sure Caps Lock and Option Lock are off unless you need them. For information on how to enter characters, see Enter uppercase letters and Enter alternate keyboard characters.

Enter characters from the symbols table

You can enter symbols and accented characters that don't appear on the keys by using the symbols table. See Symbols and accented characters for a list of the available symbols and accented characters.

1 Press Sym to display the symbols table.
2 Narrow the list by pressing the key that corresponds to the character you want. For example, to enter an é, press e. See the table below for a list of corresponding characters.

TIP The symbols and accented characters are grouped according to their similarity to the corresponding key. In some cases, the symbol is related to the alternate character on the key, not the letter. For example, to type a or other currency symbol, press Sym + h. Why? Because the alternate character on the H key is \ 123,456$ .

TIP If you press the wrong key, press Backspace to return to the full list of symbols and accented characters. You can then press another key.

3 Scroll to find the character you want.
4 Tap the character to insert it.

Symbols and accented characters

Table 2. Symbols and accented characters

Press Sym Sym and press...	to select...
a or A	à à ā aā āæ ÅÅ ÅÅ ÅÅ ÅE a ~ \ • ÷^ [] {} < > ≪» Ø μ |
b or B	~ \ • ÷^ [] {} < > ≪» Ø μ |
c or C	© Ⓒ Ⓒ Ⓒ Ⓒ
d or D	† ‡
e or E	éèëëë ÉÉÉÉ € 1 1/4 1/2

Table 2. Symbols and accented characters
Press Sym and to select...
press...
h or H £ f i or I i i i i i i i ÷ % j or J i
k or K :-):-(;-)
I or L ' ', ''
m or M : -: (· -) n or N ; o or O p or P ^ ÷^ [] < > | q or Q | r or R ⑧ 2 s or S ^ ÷^ [] < > | t or T ^TM334 u or U [] < > v or V w or W ÷^ ± x or X x^a y or Y y'Y'Y[] < > z ,or_ \~\·÷^[]{< > «»∅ μ| . ...~\\·÷^[]{< > «»∅ μ|
@ °·∅

Enter information in a field

You can enter information in a field by typing or by pasting previously copied information (see Cut, copy, and paste information).

Applications with text fields support the auto-correct feature. If the app recognizes a common misspelling, it auto-corrects the word. To cancel the auto-correction, press Backspace .

To accept the information you entered, do one of the following:

• Tap outside the field.
• Press Enter. If a screen contains multiple fields, pressing Enter accepts the information you just entered and jumps the cursor to the next field.
• When you are done entering information on the screen containing the field, make the back gesture to accept the information and back out of the screen (see Go up one level in an app (back gesture)).

Select items in a list

Lists enable you to select from a range of options. Lists are different from menus (see Use the menus), which give you access to additional features.

Lists are hidden until you tap the currently displayed option for that list.

1 Tap the currently displayed option to open the list. For example, when creating a new event in Calendar, tap 15 minutes before to display the list of reminder options.

2 Tap the list item you want.

Cut, copy, and paste information

You can copy any selectable text, and you can cut any selectable text that you yourself entered, for example, in a memo or an email. This includes text

you can select by dragging the cursor and paragraphs you can select by tapping them (see Text selection gestures).

1 Select the text you want to cut or copy (see Text selection gestures).
2 Open the application menu and tap Edit > Cut or Copy.
3 Open the app and insert the cursor where you want to paste the text (see Text selection gestures).
4 Open the application menu and tap Edit > Paste.

TIP You can also use keyboard shortcuts to cut, copy, and paste. After selecting the text or inserting the cursor, press and hold the gesture area until a light appears under the surface of the gesture area, and press X (cut), C (copy), V (paste), or A (copy/select all, in apps that support this feature).

Use the Copy All or Select All feature

Some applications offer a Copy All menu option. For example, in Messaging, you can start or open a conversation, open the application menu, and tap Edit > Copy All. This saves the entire conversation as plain text, which you can paste in a memo, email message, and so on.

Other apps offer a Select All menu option. For example, in Memos, you can open a memo, open the application menu, and tap Edit > Select All. This highlights the full memo text, which you can cut or copy.

Some apps offer both the Copy All and Select All features to perform different text selection tasks:

Email: In an open email message in Email, use Copy All to copy the entire message (including header info such as sender, recipient, and subject), or use Select All to select just the message body text (see Copy messages).

Contacts: On the contact details screen, use Copy All to copy the contents of the contact entry as plain text; or, on the contact edit screen, insert the cursor in a field and use Select All to highlight the contents of that field.

Save information

• On most screens, your information is saved automatically. Just make the back gesture to close the screen (see Go up one level in an app (back gesture)), and your info is saved at the same time.
• Your info is also saved if you minimize an app screen to a card and throw the card off the top of the screen to close the app.
• On screens with a Done button, tap Done to save your information.

Use the menus

Most applications have an application menu hidden in the upper-left corner, which provides access to additional features. There is also a connection menu hidden in the upper-right corner, which provides access to wireless services.

Some applications have additional menus. For example, in Photos, tap an open picture and tap to display a menu of tasks you can do with the picture (see Photos).

To get the most out of your phone, it's a good idea to familiarize yourself with the additional features available through the menus in various applications.

Open the application menu

The application menu contains items for the application you are working in, such as Cut and Copy, Preferences, Help, and other application-specific commands.

1 Do one of the following:

• Drag down from the upper-left corner of the phone (above the screen) onto the screen.

• Tap the application name in the upper-left corner of the screen.

2 Tap a menu item to open it. If a menu item displays a right-pointing arrow , tap the item to display the submenu for that item—for example, tap the Edit menu item to open a submenu containing Cut, Copy, and Paste items. If you see a downward-pointing arrow at the bottom of the menu, scroll down to see additional menu items.

• Application menu

Open the connection menu

The connection menu lets you manage wireless services—the phone, Wi-Fi, and Bluetooth® wireless technology.

DID YOU KNOW? The connection menu also displays the current day and date and the battery charge level.

1 Do one of the following:

• Drag down from the upper-right corner of the phone (above the screen) onto the screen.

• Tap the upper-right corner of the screen.

2 Tap a menu item to turn that wireless feature on or off or to display a list of menu items for that feature (see Turn wireless services off (airplane mode)). If you see a downward-pointing arrow at the bottom of the menu, scroll down to see additional menu items.

Search to find info and make calls

Use universal search

You can search for contacts and applications on your phone, or search the web.

1 Open Card view (see Display all open applications (Card view)) or the Launcher (see Open an application in the Launcher).
2 Begin typing a search term or keyword (see Universal search application keywords). As you type, search displays any contact names and application names that match the character or application names that are associated with the keyword. As you continue typing, the search results narrow.

TIP You can also start a search by copying text in another application, opening the Launcher, and pasting the text. The text appears at the top of the screen as the search term. Note that you can't paste text in Card view.

3 Do one of the following:

• To look up or get in touch with someone: Tap a contact name to open the person's contact information. Tap a phone number to dial it, an email address to send a message, and so on. If only the contact name is displayed, tap the name to display ways to get in touch. You can also tap Add Reminder to add a reminder message to the contact (see Assign a reminder message to a contact).
• To perform a web search: Tap the search term you entered to open a list of web search options, and tap the option. If your search returns no contacts or applications, the web search options are displayed automatically.

• To open an application: Tap the application.

Universal search application keywords

If you don't know the name of the app you are searching for, you can enter a keyword associated with the app. This table shows the keywords you can use to find an app on your phone.

Table 3.

Application Name	Keywords
App Catalog	Store
Backup	Settings, Preferences
Bluetooth	Settings, Preferences, Wireless
Calendar	Datebook, Meetings, Events
Clock	Alarm, Time, Watch
Contacts	Addresses, People
Date & Time	Clock, Settings, Preferences
Device Info	Settings, Preferences, Reset
Doc View	Word, Excel, PowerPoint
Email	Mail
Google Maps	Maps
Location Services	Settings, Preferences
Memos	Notes, Stickies, Notepad
Messaging	Text, SMS, MMS, IM, Instant Chat
Music	Songs, Tunes, Audio
PDF View	Acrobat
Phone	Dial
Photos	Pictures
Regional Settings	Settings, Preferences
Screen & Lock	Wallpaper, Security, Desktop, Brightness, Unlock, Gestures, Settings, Preferences

Table 3.

Application Name	Keywords
Sounds & Ringtones	Audio, Music, Volume, Vibrate, Silent, Settings, Preferences
Tasks	To Do, Todos, Checklist
Updates	Settings, Preferences
Videos	Movies
Web	Browser, Blazer, Internet
YouTube	Videos, Movies

Search within an application

In applications such as Contacts, Email, Memos, Doc View, and PDF View, you can search for entries or files. From the list view, enter the file name; a few words from a memo; or a contact name, initials, address, or number. See the individual application sections for details.

You can also enter a search term in the Help application to search for help content related to the term.

View and respond to notifications

Respond to a notification

Notifications show up at the bottom of the screen to notify you of new voicemail and messages, upcoming appointments, missed calls, and more.

Do one of the following:

• Tap the notification to act on it.
• For some types of notifications, throw the notification off the side of the screen to dismiss it.

View all your notifications

For most types of notifications, if you do not tap a notification after a few seconds, it becomes an icon in the lower-right portion of the screen.

1 Tap anywhere on the bottom of the screen to display your notifications.

2 Tap a notification to act on it.

Reorder notifications and other dashboard items

The area that displays all of your notifications (see View all your notifications) is called the dashboard.

• Tap and hold a dashboard item, and then drag it to a different location.

• Throw a dashboard item off the side of the screen to dismiss it.

Update the software on your phone

Palm continually provides updates to your phone's operating system. Update notifications are sent to your phone automatically when a system update is available (see Respond to a system software notification). When you update your phone's operating system, your personal information and files are not affected. In addition to receiving update notifications, you can manually check for operating system updates at any time (see Manually check for system updates).

What's more, both Palm and many application developers make updates available for applications you have installed on your phone. You can check in App Catalog at any time for application updates (see Update downloaded applications).

Respond to a system software notification

When you get a notification that a system update is available, do one of the following:

• Tap Install Now twice. When installation is complete and the phone resets, tap Done. Installation may take around 15 minutes.
• Tap Install Later. The next time you charge your phone, you receive another update notification. You can again choose whether to install the update now or later. If you do not tap Install Later within 10 minutes of receiving the notification, installation begins automatically.

NOTE You can use your phone while updates are being downloaded, but you cannot use your phone while updates are being installed—including making emergency calls.

IMPORTANT Do not remove the battery while updates are being installed.

Here is some additional information about system updates:

• If you have Wi-Fi turned on and the battery has at least a 30% charge, your phone automatically downloads a system update if one is available—you don't have to do anything. If Wi-Fi is not turned on when the update becomes available, the Palm servers continue to check your phone for Wi-Fi availability for two days.

• If you do not have Wi-Fi turned on anytime within two days of an update's becoming available, your phone automatically downloads the update over Verizon Wireless's network as long as the battery has at least a 30% charge and you have a data connection, as indicated by the Ev or Ix icon at the top of the screen.

• If the battery has less than a 30% charge, you must charge the battery before you can download or install an update.

• To avoid roaming charges, updates are not downloaded if your phone is in roaming coverage.
• If you do not install an update immediately after downloading it, you are prompted to install the update the next time you charge your phone. You can choose whether to install the update now or later. You have ten minutes to decide; otherwise, the update installs automatically.

Manually check for system updates

1 Open Updates

2 If a message appears stating that a system update is available, do the following:

• Tap Download Now.
• When prompted, tap Install Now.
• After installation has finished and the phone resets, tap Done.

IMPORTANT Do not remove the battery while updates are being installed.

Use App Catalog to shop for new applications

Browse applications in App Catalog

Use App Catalog to browse and download any of the many applications available for your phone. App Catalog contains both free apps and apps you can buy.

NOTE Applications you installed on your old Palm OS® by ACCESS or Windows Mobile smartphone do not work on your Pixi Plus phone because your Pixi Plus phone uses the new Palm® webOS™ platform. Check App Catalog for a new version of your old favorites. Or purchase the Classic app from App Catalog. Classic enables you to run many Palm OS applications on your Pixi Plus phone.

1 Open App Catalog

2 The first time you open App Catalog, tap Accept.
3 Swipe right or left on the thumbnails to see featured applications, or do one of the following:

• To search by name: Tap Search, enter the search term, and press Enter
• To search apps by category: Tap Explore. To view categories in an alphabetical list, tap . To view them as a tag cloud, tap .

DID YOU KNOW? In a tag cloud, categories that have more items or more popular items appear in a larger font size, giving you a visual clue as to which categories you might want to explore.

• To find the most recently added apps: Tap Recent.
• To find the most popular apps: Tap Popular.

4 (Optional) To sort the list of applications or to browse results by date, alphabetical order, rating, or price, tap a sort icon at the bottom of the screen.
5 When the app you want appears, tap the name to display app details.

NOTE New apps that are in beta (test) mode are shown on a green background. Apps that are delivered from the web and have not been tested by Palm are shown on a gray background.

6 On the app details screen, do any of the following:

• Tap a screenshot to see a larger view.
• Tap Reviews to read all reviews.
• Tap Share and then tap Email or Text Message to share info about an app with a friend.
• Tap Developer Home to go to the app developer's home page.
• If available, tap Support to go to the developer's product support page.

Download a free application

BEFORE YOU BEGIN Before you put applications on your phone, make sure you have enough storage space on your phone to fit the app. Open Device Info and look at the Available field under Phone. If you need to free up memory for a new app, you can delete an app (see Delete an application) or you can delete some files from your phone (see Copy files between your phone and your computer).

1 Open App Catalog
2 Browse to the app you want (see Browse applications in App Catalog).
3 Tap the app name, and then tap Download for free.
4 If the app uses Location Services, a notification is displayed (see Location Services). Tap Continue.

TIP To pause a download, tap the Downloading progress bar. To resume downloading, tap Download paused.

5 To cancel a download, tap ±bx on the Downloading progress bar.
6 To open a downloaded app, tap Tap to Launch. The app also now appears as an icon in the Launcher, so you can open it from the Launcher as well.

You can move to other screens and work in other applications while your new app downloads in the background. For example, find another app in App Catalog and start its download while the first download is finishing.

Buy an application

BEFORE YOU BEGIN Before you put applications on your phone, make sure you have enough storage space on your phone to fit the app. Open Device Info and look at the Available field under Phone. If you need to free up memory for a new app, you can delete an app (see Delete an

application) or you can delete some files from your phone (see Copy files between your phone and your computer).

1 Open App Catalog
2 Browse to the app you want (see Browse applications in App Catalog).
3 Tap the app name, and then tap Download for [price].
4 If the app uses Location Services, a notification is displayed (see Location Services). Tap Continue.
5 Do one of the following:

• If you have set up a billing account: If prompted, enter your Palm profile password to authorize the purchase, and tap Continue.
• If you have not set up a billing account: Tap Continue. Enter your Palm profile password, and tap Continue. See Set up a billing account.

If you enter an incorrect Palm profile password three times, a message appears that explains how you can contact Palm support for help.

6 Tap OK.

TIP To pause a download, tap the Downloading progress bar. To resume downloading, tap Download paused.

7 To cancel a download, tap x on the Downloading progress bar.
8 To open a downloaded app, tap Tap to Launch. The app also now appears as an icon in the Launcher, so you can open it from the Launcher as well.

TIP If you delete a purchased application, you can reinstall it without paying for it again (see Manage applications).

You can move to other screens and work in other applications while your new app downloads in the background. For example, find another app in App Catalog and start its download while the first download is finishing.

Manage applications

1 Open App Catalog E.
2 Tap and tap Applications.
3 Tap the app name.
4 Do one of the following:

• To report a problem with an application: Open the application menu and tap Report A Problem.
• To read reviews: Tap Reviews on the app details screen.
• To add a review: Tap Reviews on the app details screen and then tap Review.
• To share info about an app: Tap Share on the app details screen and then tap Email or Text Message.
• To delete an application: Open the application menu, tap Delete Application, and then tap Delete.
• To reinstall a deleted application: Browse to the app (see Browse applications in App Catalog), tap the app name, and tap Download. You do not need to buy the app again.

Update downloaded applications

1 Open App Catalog E.
2 Tap . The list of your downloaded apps appears. Apps with an available update display an icon to the right of the app name with a number and a green arrow.

3 Do one of the following:

• To update one app: Tap the icon to the right of the app name.
• To update all apps: Tap Install Updates.

Set up a billing account

1 Open App Catalog
2 Do one of the following:

• Tap an app you want to buy, and tap Continue.
• Open the application menu, tap Preferences & Accounts, and tap Add Account.

3 Enter your Palm profile password and tap Continue.

NOTE If you enter an incorrect Palm profile password three times, a message appears that explains how you can contact Palm support for help.

4 Tap the credit card type you want to use. Enter your credit card and billing address details, and tap Submit.

IMPORTANT Your credit card details are not stored on your phone. They are encrypted and stored in your Palm profile.

5 Tap OK to verify your email address, or tap Change This Address to enter a different one. Purchase receipts are sent to the address shown here.
6 In Password is Required, select one of the following:

Once every 4 hours: You must enter your password the first time you make a purchase. If you make any other purchases within four hours, you don't need to enter your password again. After four hours, you

enter your password again for the first purchase, which starts a new four-hour clock.

Every Purchase: You must enter your password for each purchase, regardless of the time interval.

Update or delete a billing account

1 Open App Catalog
2 Open the application menu and tap Preferences & Accounts.
3 Tap your account name.
4 Enter your Palm profile password and tap Continue.

If you enter an incorrect Palm profile password three times, a message appears that explains how you can contact Customer Support for help.

5 Do one of the following:

• Edit the account information: Change the information as needed and tap Submit.
• Delete the account information: Tap Remove Account.

Copy files between your phone and your computer

You can copy any type of file from a computer to your phone, and from your phone to your computer, by putting your phone in USB Drive mode.

After you copy a file to your phone, you can open the file if your phone has an application that supports the file type. You can open many file formats for photos, videos, and music; Microsoft Office files; and PDF files. You can also copy ringtones that you download from your computer's web browser.

IMPORTANT All files that you store on the USB drive of your phone are not backed up to your Palm profile, and they cannot sync to any of your online accounts. So be sure to keep a copy of all such files somewhere besides your phone just in case you lose your phone or you must do a full erase of the info on your phone.

When your phone is in USB Drive mode, you can't make or receive calls or use other wireless features such as email or the web.

BEFORE YOU BEGIN Before you copy files from your computer, make sure you have enough storage space on your phone to fit the file. Open Device Info and look at the Available field under Phone.

1 Connect your phone to your computer using the USB cable.
2 On your phone, tap USB Drive. On your computer, your phone appears as a removable drive.
3 On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard.
4 Open My Computer (Windows XP), Computer (Windows Vista/Windows 7), or the Finder (Mac), double-click the drive representing your phone, and drag and drop files to your phone. The drive displays folders that you can use to organize the files you copy. You can also create your own folders.

NOTE If you copy ringtones to your phone, be sure to place them in the ringtones folder on your phone's USB drive.

5 On a Windows computer, to end the connection safely, right-click the drive representing your phone and click Eject. On a Mac computer, from your desktop, drag the drive representing your phone to the Trash. Trash changes to Eject.
6 Disconnect the USB cable from the computer when the USB drive screen is no longer displayed on your phone.

Copy music, photos, and videos using third-party software

Besides using USB Drive mode to copy your photos, videos, and DRM-free music from your computer to your phone, you can also use solutions available from third-party software developers (sold separately) that facilitate the transfer of media files to your phone. For more information, go to palm.com/sync-solutions.

Sync personal data using third-party software

You can set up online accounts like Google and Exchange to sync your contacts (see How do I add names and other info into Contacts?) and calendar events (see How do I get events into Calendar?).

If, however, you prefer to leave your personal data on your computer and sync it directly with the data on your phone, there are third-party solutions (sold separately) available to enable you to do that. For more information, go to palm.com/sync-solutions.

Transferring data

If you have data such as contacts or calendar appointments in a desktop organizer such as Palm® Desktop software by ACCESS or Microsoft Outlook®, you can transfer that data to your Palm® Pixi™ Plus phone.

From a Windows computer, you can transfer contacts, calendar appointments, tasks, and memos/notes from Palm Desktop software by ACCESS version 6.2 and Microsoft Outlook 2003 or later. From a Mac computer, you can transfer contacts, calendar events, and tasks from Address Book and iCal.

In this chapter

44 Data transfer overview
44 How do I get data from my old phone?
44 How do I get data off my computer?
46 I'm already using Google, Facebook, Yahoo!, and/or Microsoft Exchange
46 I want to keep using my current desktop app and sync with an online account on my phone
47 I don't need to sync, but I do want a copy of my data backed up somewhere besides my phone
47 I'd rather sync directly with my computer

Data transfer overview

While you have many options for transferring data, Palm recommends that you take advantage of the Palm® Synergy™ feature by putting your data in an online account—for example, if you don't have a Google account, we recommend that you create one and store your data there (see How do I add names and other info into Contacts?, How do I get events into Calendar?, and How do I send and receive email on my phone?).

If you don't want to sync with an online account, there are other ways to get data on your phone. See I'd rather sync directly with my computer.

Consider carefully whether you'll want to be able to access and change your data somewhere besides your phone. If you do, do you prefer the other means of access to be a website (for example, Google), or to be software that is installed on your computer? In either case, you can set things up so that you can synchronize new or changed data between your phone and the other data location.

You could also decide not to have a sync setup for your data, in which case you can use your Palm profile to back up your data (see Backup). You can't access this data anywhere but on your phone. However, your data is backed up, and in an emergency (such as a lost or stolen device), you can remove the data on your lost or stolen phone and restore it to a new Pixi Plus phone.

How do I get data from my old phone?

Do you want to sync your personal information between your Pixi Plus phone and Google or Exchange, but first need to get your data out of an old

phone that you want to stop using? You can do a one-time, one-way export of data to your Pixi Plus phone, and then if you choose to, use the Synergy feature to sync the data to Google or Exchange.

1 On your computer, set up an account on the Google website (go to gmail.com) or with Microsoft Exchange (speak to an IT person at your company).
2 Open Contacts on your Pixi Plus phone.
3 Enter your username and password for the Google or Exchange account. See Use Contacts for the first time.

NOTE You don't have to go to Calendar to set up your account there—that's done automatically using the username and password you enter in Contacts.

4 Go to a Verizon Wireless store and ask a support agent for help in transferring data from your old phone. When you're ready to transfer data from your old phone, be sure to tell the agent which account to transfer the data to.

How do I get data off my computer?

Do you want to sync your personal information between your Pixi Plus phone and Google or Exchange, but first need to get the data out of a desktop app that you want to stop using? You can do a one-time, one-way export of data to your phone, and then if you choose to, sync the data to Google or Exchange.

1 On your computer, set up an account on the Google website (go to gmail.com) or with Microsoft Exchange (speak to an IT person at your company).
2 Open Contacts on your Pixi Plus phone.
3 Enter your username and password for the Google or Exchange account.

NOTE You don't have to go to Calendar to set up your account there—that's done automatically using the username and password you enter in Contacts.

4 To transfer data from a desktop app that you want to stop using, go to palm.com/migrate-pixel for more information about the Data Transfer Assistant (DTA)—it's a free download from Palm.

About the Data Transfer Assistant

The DTA enables you to do a one-time, one-way export of data from selected desktop apps to your Pixi Plus phone through the USB cable included with your phone. After the data is on your phone, you can select the account you want to import the data to.

IMPORTANT The DTA is not synchronization software. It is meant to be used once per desktop app, to export your info from the desktop app to an account on your phone.

These are the desktop apps that the DTA works with, and what data the DTA transfers to your phone:

Table 1. DTA: application data transferred

	Desktop application	Contacts	Calendar	Tasks	Memos/ Notes
Windows XP, Vista®, or 7	Outlook 2003 or 2007	✓	✓	✓	✓
	Palm Desktop v6.2	✓	✓	✓	✓
Mac OS 10.5	Address Book iCal	✓
			✓

Note the following:

• Depending on the amount of data you are transferring, it can take up to an hour to transfer data with the DTA.
• On Windows Vista and Windows 7, only Outlook 2007 is supported.
• If you have an earlier version of Palm Desktop, you can download version 6.2 for free from palm.com/Desktop. Install it, sync with your old Palm device, and then use the DTA to transfer your data.
• Do you use Palm Desktop on the Mac? Don't worry, you can export your contacts, calendar events, and tasks into Address Book and iCal. Then use the DTA to transfer your data. For more information, go to palm.com/migrate-pixel.
• To transfer Calendar and Contacts to Yahoo!, you must use the upload tool provided by Yahoo!. For more information, go to palm.com/migrate-pixel.

I'm already using Google, Facebook, Yahoo!, and/or Microsoft Exchange

If you are already using Google, Facebook, Yahoo!, and/or Exchange to manage your calendar and contacts, then all you need to do is set up one or more of these accounts on your phone.

Table 2. Online account sync table

Set up your Pixi Plus phone to sync with...	To sync this data...
Google	Contacts and calendar events
Exchange	Contacts, calendar events, and tasks
Yahoo!	Contacts and calendar events
Facebook	Contacts and calendar events

NOTE Changes you make in your Yahoo! or Facebook account on the web show up on your phone. Contacts and calendar events you add or change on your phone, however, do not automatically update your Yahoo! or Facebook account on the web.

2 Enter the account credentials for your Google, Facebook, Yahoo!, or Exchange account. See Use Contacts for the first time.

NOTE You don't have to go to Calendar to set up your account there—that's done automatically using the credentials you entered in Contacts.

I want to keep using my current desktop app and sync with an online account on my phone

If you want to continue using a desktop app to store your contacts, calendar events, and tasks—iCal and Address Book on the Mac, or desktop Outlook® or Palm® Desktop by ACCESS on Windows—consider adopting this solution.

Download and install a third-party application (sold separately) that can sync your desktop app to Google. Your desktop app syncs with your Google account, and then the Synergy feature takes over to sync your Google account, and your phone also syncs with Google.

1 On your computer, set up an account on the Google website (go to gmail.com).

2 Open Contacts on your Pixi Plus phone.
3 Enter the account credentials for your Google account. See Use Contacts for the first time.

NOTE You don't have to go to Calendar to set up your account there—that's done automatically using the credentials you entered in Contacts.

4 Install a third-party application on your computer that enables you to sync with Google. Go to palm.com/migrate-pixel to learn about available third-party sync solutions.
5 Follow the instructions of the third-party app to sync the data in your desktop app with Google. The next time Google syncs with your phone, your data appears on your phone.

I don't need to sync, but I do want a copy of my data backed up somewhere besides my phone

Use the Data Transfer Assistant to move your data into your Palm profile account. For information on your Palm profile account, see Backup.

I'd rather sync directly with my computer

Would you rather sync your Pixi Plus phone directly to your computer without going through the web? Download a third-party application (sold separately) that enables synchronization of your phone and your desktop app.

1 Go to palm.com/migrate-pixel to learn about third-party applications that enable you to sync your phone with your computer using Wi-Fi.
2 Follow the instructions given by the third-party vendor to install the app on your computer.

NOTE You may also have to install another part of the application on your phone. Follow the instructions of the third-party vendor.

Phone

• Your Palm® Pixi™ Plus phone enables you to effectively manage multiple calls. You can answer a second call, swap between calls, and set up a three-way conference call. You can also work with other applications while on a call. Your Pixi Plus phone helps you to do all these tasks with ease.

In this chapter

50 Make calls
53 Receive calls
54 Use voicemail
54 What can I do during a call?
57 What's my number?
57 View your call history
58 Save a phone number to Contacts
58 Use a phone headset
59 Customize phone settings

Make calls

For information on turning the phone off and back on, see Turn the phone on/off.

* These indicate that the phone is on.

* These indicate that the phone is off (airplane mode).

Dial using the onscreen dial pad

The onscreen dial pad is useful when you need to dial numbers that are expressed as letters and when you need large, brightly lit numbers that you can tap.

1 Open Phone

2 Tap the dial pad numbers to enter the number.

3 Tap to dial.

TIP Press Backspace or tap the onscreen backspace icon (to the right of the number you enter) to delete numbers one at a time. Tap and hold the icon to delete all the numbers.

TIP You can paste numbers copied from other applications—for example, from an email message or a memo—into the dial pad.

TIP To enter +, tap and hold 0 onscreen.

Dial by contact name using universal search

1 Open Card view (see Display all open applications (Card view)) or the Launcher (see Open an application in the Launcher).
2 Begin typing the contact first or last name, or initials.
3 Tap one of the contact's phone numbers to dial it. If only the contact name appears, tap the name to display the phone numbers for that contact, and then tap the number.

Dial using the keyboard

1 In the Launcher, Card view, or Phone, use the keyboard to enter the number. You do not need to press Option to enter numbers, *, or #.

2 When you finish entering the number, tap it to dial.

TIP If you turn off the preference to show contact matches in the dial pad (see Show contact matches), this changes how you dial using the keyboard in the Phone application. In Phone, after you enter the number with the keyboard, tap the onscreen dial icon to dial.

Dial using a speed dial

See Assign a speed dial to a contact for instructions on creating a speed dial.

• In the Launcher, Card view, or Phone, press and hold the speed-dial key you assigned to the number.

Dial by contact name in the Phone application

See How do I add names and other info into Contacts? for instructions on adding contacts to your phone. You can also look up and dial contacts using universal search (see Dial by contact name using universal search).

1 Open Phone
2 Using the keyboard, enter a name or initials until the contact you want appears.

DID YOU KNOW? If you press E, R, or any other key that displays both a letter and a number, you see both matching names and numbers onscreen.

DID YOU KNOW? If your company uses Microsoft Exchange Server with a Global Address List (GAL), entering the contact search information returns matching results from the GAL as well.

3 Tap the number.

TIP If you do not want contact matches to appear when you type a number on the keyboard, you can turn off the Show Contact Matches preference (see Show contact matches). When this preference is off, you can still dial by contact name in the Phone application. After opening Phone, tap the contact list icon to the right of "Enter name or number." Type the contact name or initials, and tap the number when it appears.

Redial the last number dialed

1 Open Phone
2 Tap. When the contact name or number appears at the top of the screen, tap again to dial.

Dial your national emergency number

To dial 911, do the following:

1 Press power G to wake up the screen.
2 Tap the center of the gesture area to display Card view.
3 Enter the emergency number, and tap the number to dial. If the phone is turned off, a notification appears prompting you to turn it on. You don't have to press Option to enter numbers.

Dial from another application

If a phone number appears in another application as an underlined link, you can begin dialing the number directly from that application. For example, you can dial phone numbers that appear in web pages, in messages (email, text, or multimedia), or in notes to calendar events.

1 If a phone number appears as an underlined link, tap the number. This displays the dial pad with the number already entered.
2 Tap to dial.

Receive calls

If you want to answer calls, your phone must be on. This is different from having only the screen turned on (see Turn the phone on/off). When your phone is off, your calls go to voicemail.

TIP You can pick the ringtone for incoming calls (see Select the ringtone for incoming calls). You can set a ringtone for individual contacts as well (see Add a ringtone to a contact).

Answer a call

Do one of the following:

• If the screen is on when the phone starts ringing, tap

• If the screen is off, drag up to unlock the screen and answer the call.

DID YOU KNOW? If you are playing music or a video on your phone and a call arrives, playback pauses automatically and resumes when you hang up or ignore the call.

TIP You can see a photo of the person calling you by assigning a caller ID photo. See Add a photo to a contact.

Silence the ringer on an incoming call

When you silence the ringer on an incoming call, you can answer the call or let it ring through to voicemail.

Do one of the following:

• Press power G.
• Press volume up or volume down.
• Slide the ringer switch off (red means off). This silences the ringer and any notification sounds. These sounds remain off until you slide the ringer switch back on. Other sounds, such as music and video playback, are not affected by sliding the ringer switch off.

Ignore a call

To send a call immediately to voicemail, do one of the following:

• Tap
• Press power twice.

To reply to a caller who is in your Contacts list after you ignore a call, tap the ignored call notification. This opens the caller's contact entry, where you can select a reply method. To reply to a caller who's not in your Contacts list, go to your call history (see View your call history).

Use voicemail

Set up voicemail

1 In the Launcher, Card view, or Phone, press and hold 1. When the search results screen appears, continue holding 1 until the Phone application appears.
2 Follow the voice prompts to set up your voicemail.

Listen to voicemail messages

1 Do one of the following:

• In the Launcher, Card view, or Phone, press and hold 1 E.
• Tap a voicemail notification at the bottom of the screen.
• Open Phone . Then tap 010.
• Open Phone. Then tap and hold 1 onscreen.

2 Follow the voice prompts to listen to your messages.

What can I do during a call?

Your phone offers many advanced telephone features, including call waiting and three-way conferencing. These features depend on your service plan. Contact Verizon Wireless for more information.

While you're on a call, info about the call appears on the call screen. When you're on a call, you can open other applications and work in them, and you won't lose your call. See Open applications.

If you created a reminder in the contact info of a caller, the reminder appears as a notification when you make a call to or receive a call from the person. See Assign a reminder message to a contact.

Manage a call

Do any of the following:

• Put the call on speakerphone: Tap a.
• Mute the microphone so you can't be heard: Tap

TIP You don't need an on-hold button to put a call on hold. Just tap the mute icon to mute your end of the line.

• Open the dial pad to enter numbers for navigating phone trees, responding to prompts, and so on: Tap
• Add a call: See Make a second call.
• Adjust call volume: Press volume up or volume down.

1 Volume up
2 Volume down

DID YOU KNOW? You can send and receive text messages during a call. This is a great way to stay connected with friends and colleagues during a long call.

End a call

• Tap

Use another application while on a call

While you're on a call, you can use many other applications on your phone, for example, the personal information applications (Contacts, Calendar, and so on). You can also send and receive text messages. But you can use the Verizon Wireless network for only one activity at a time—phone (which includes text messaging) or data—so you cannot use the network to browse the web, send and receive email, or send and receive multimedia or instant (IM) messages when you are on a call. To browse the web or send and receive email or IM messages during a call, you must connect to a Wi-Fi network (see Wi-Fi).

NOTE You cannot send or receive multimedia messages using a Wi-Fi network.

1 Open Card view (see Display all open applications (Card view)) or the Launcher (see Open an application in the Launcher) while on a call.
2 Tap the other application.
3 Tap the call notification at the bottom of the screen to return to the call screen.

Make a second call

1 While on a call, tap
2 Dial the second call.

Answer a second call (call waiting)

When a second call notification appears, tap . The first call is put on hold.

Swap between two calls

You can swap between calls only if the second call is incoming.

• Tap to put the active call on hold and switch to the other caller.

Make a conference call

When you're on a call, you can make a second call and create a three-way conference call, provided that the service is available in your area. Please contact Verizon Wireless for more information. Additional charges may apply, and minutes in your mobile account may be deducted for each call you make.

1 While you're on a call, make a second call. This is the limit of conference callers. Check your service plan about conference calls.

2 Tap to create the conference call.

3 Do one of the following:

• Tap to end all calls.
• Ask one of the callers to hang up, so you can stay connected to the other caller.

Look up or send a message to a contact

When you're on a call with a contact, tap the contact name to see the person's information in Contacts. With the contact entry open, you can do the following:

• Tap to send the contact a text message. For example, if the contact is on hold while you're having a long conversation with a second caller, you can send the contact a text stating you'll call him or her back.
• Tap Edit to edit the contact entry. For example, if a contact gives you his or her new email address while you're talking, you can enter the address during the call.

What's my number?

1 Open Phone
2 Open the application menu and tap Preferences. Your phone number appears at the top of the Phone Preferences screen.

TIP You can also see your phone number by opening Device Info. The number appears as the first entry under Phone.

View your call history

1 Open Phone
2 Tap

3 Do any of the following:

• Switch the types of calls displayed: Tap All Calls or Missed Calls.
• Call a number: Tap the number.
• Save the number to Contacts: Tap + to the right of the number (see Save a phone number to Contacts).
• View a contact entry: Tap or the contact picture to the right of the number.
• Delete a call history entry: Throw the entry off the side of the screen. Tap Delete to confirm.
• Clear the call history: Open the application menu, tap Clear Call History, and tap Clear Call History to confirm.

DID YOU KNOW? In the call history, outgoing calls are designated by a right-pointing green arrow, and incoming calls are designated by a left-pointing blue arrow. Missed calls are designated by a bent red arrow. Ignored calls are designated by a red X.

Save a phone number to Contacts

You can save the number from an incoming or outgoing call to an existing contact, or create a new contact for the number. If an incoming call uses caller ID blocking, you cannot save the number.

1 Do one of the following:

• Before dialing a number you entered in the dial pad: Tap Add to Contacts.
  During a call: Tap
• After a call: From the dial pad, tap. Tap to the right of the number, and tap Add To Contacts.

2 Tap one of the following:

Add New Contact: Create a new contact for the phone number.

Add To Existing: Tap the contact you want to add the phone number to.

Use a phone headset

You can connect a 3.5mm headset (sold separately) for hands-free operation.

WARNING If driving while using a phone is permitted in your area, we recommend using a headset or hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and use the headset only if it is legal and you can do so safely.

Use a wired headset

Your phone works with headsets that have a 3.5mm connector (look for three colored bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with your phone. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with your phone.

1 Connect the headset. While on a call, the icon changes to
2 The headset button performs different actions depending on the headset model and what's happening on the phone. Press the headset button once to perform any of the following tasks supported by your particular headset:

• Answer an incoming call.
• Respond to call waiting.
• Hang up a single active call or all calls on a conference call.

3 If you want to stop using the headset, do any of the following:

• Switch from the headset to your phone's speaker: Tap 🇦 and tap Speaker.
• Switch from the wired headset to a previously paired Bluetooth® hands-free device: Tap and tap the device name.
• Use your phone without the headset: Disconnect the headset.

Set up and use a Bluetooth® hands-free device

Your phone is compatible with many headsets and car kits (sold separately) enabled with Bluetooth® wireless technology version 2.1, with EDR and stereo (with AVRCP media controls).

After you set up a connection with a Bluetooth headset or hands-free car kit, you can communicate using that device whenever it is within range and the Bluetooth feature on your phone is turned on. The range varies greatly, depending on environmental factors. The maximum is about 30 feet (10 meters).

NOTE You can use a stereo (A2DP-enabled) Bluetooth headset or speakers to listen to music files on your phone. You cannot, however, use a mono Bluetooth headset to listen to music files.

1 Open Bluetooth
2 If the Bluetooth setting at the top of the screen is off, tap Off to switch the Bluetooth feature from Off to On.
3 Tap Add device and tap the device name.
4 To use a Bluetooth device with your phone, follow the instructions that came with the Bluetooth device.
5 To switch to another Bluetooth device while on a call: Tap and tap the new device name. You can also tap Handset or Speaker to use your phone without the headset.

TIP If you make a Bluetooth connection with a car kit, you might get a notification on your phone asking if you want to upload contacts to the car kit. Tap Allow to upload contacts. If you later want to delete the contacts from the car kit, check the car kit documentation for instructions.

For more information on using the Bluetooth feature on your phone, see Bluetooth® wireless technology.

Customize phone settings

Use Phone Preferences to customize phone settings.

Show contact matches

By default, when you have the dial pad displayed but you're using the keyboard to enter a phone number, both numbers and letters appear and your phone performs a search of matching names in Contacts. If you turn off this preference, typing on the keyboard with the dial pad displayed enters numbers only, and no search is done in Contacts.

1 Open Phone
2 Open the application menu and tap Preferences.
3 In Show Contact Matches, tap On or Off.

TIP If you turn off the Show Contact Matches preference, you can still perform a contact search in the Phone application. After opening Phone, tap the contact list icon to the right of "Enter name or number." Type the contact name or initials, and tap the number when it appears.

Enable international dialing

The international dialing preference makes it easy to make calls to another country, for example, to call home when you are traveling abroad. When you make a call, your phone automatically adds the dialing prefix for the country you are calling. Suppose you select the U.S. or Canada as the country for your international dialing preference. Your phone adds “+1” if you dial a 10-digit U.S. or Canadian number. It adds “+1” and your phone's area code if you dial a 7-digit US or Canadian number.

1 Open Phone
2 Open the application menu and tap Preferences.
3 In International Dialing, tap Off to switch international dialing from Off to On.
4 Tap the country whose dialing prefix you want to use. If multiple prefixes are displayed, tap the correct prefix.

NOTE Your Pixi Plus phone supports only International CDMA Roaming. Refer to verizonwireless.com for a complete list of the over 40 countries in which your Pixi Plus phone is Global Ready."

Use dialing tones

Dialing tones, also known as DTMF tones, are the tones that play when you press a key to dial. A short tone plays briefly and then stops, no matter how long you press the key. A long tone plays until you release the key.

1 Open Phone
2 Open the application menu and tap Preferences.
3 In DTMF tones, tap Short or Long, and then tap the option you want.

Use dialing shortcuts

Dialing shortcuts add a prefix at the beginning of a number, so you can dial an extension instead of the whole number.

1 Open Phone

2 Open the application menu and tap Preferences.
3 Under Dialing Shortcuts, tap Add new number.
4 Set the following:

When I Dial: Tap this field and select the number of digits you need to enter to have your phone add a dialing shortcut.

Use This Dialing Prefix: Enter the prefix to be added at the beginning of the dialed number. The combination of prefix and digits you enter must add up to a complete phone number.

5 Tap Done.

Example: A complete phone number in your company's phone system has 11 numbers, for example, 1-555-408-1122. When dialing from a phone that's part of the system, you need to dial only the last five digits (81122). When you create a dialing shortcut on your phone, you select "5 digit numbers" for When I Dial and enter "155540" in Use This Dialing Prefix. So when you dial your co-worker's five-digit extension (51122), your phone automatically dials the whole number: 1-555-408-1122.

Set roaming and data usage preferences

Use roaming and data usage preferences to set options for using your phone in your home network and while roaming. For example, you can set options to prevent placing a call or making a data connection while roaming, so that you avoid extra charges.

1 Open Phone

2 Open the application menu and tap Preferences.
3 Under Network, set any of the following:

Voice Network: Tap Verizon Only to allow phone calls only when you are on the Verizon Wireless network, or tap Automatic to allow roaming on other networks.

NOTE On some phones, the Voice Network list might display several Automatic options: Automatic-1, Automatic-2, and so on. If you see these options, contact Verizon Wireless to find out which option to select.

Data Roaming: Set whether to allow web browsing, email, multimedia messaging, and instant messaging when you are roaming. This option appears only if you have set Voice Network to Automatic.

Data Usage: Set whether to turn data services—web browsing, email, multimedia messaging, and instant messaging—on or off.

Enable TTY/TDD

A TTY (also known as TDD or text telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices.

You can connect a TTY/TDD machine to your phone using the headset jack. Check with the manufacturer of your TTY device for connectivity information. Be sure that the TTY device supports digital wireless transmission.

NOTE When TTY is enabled, you cannot use the headset jack for anything else, and all audio modes are disabled on your phone, including holding the phone up to your ear and listening.

1 Connect a TTY/TDD device to your phone using the headset jack.
2 Open Phone
3 Open the application menu and tap Preferences.
4 In TTY/TDD, tap Off to switch TTY/TDD from Off to On.

Enable HAC

To use your phone with a hearing aid, turn on the HAC feature. This feature ensures that your phone can make the necessary connection with a hearing aid.

1 Open Phone
2 Open the application menu and tap Preferences.
3 In HAC, tap Off to switch HAC from Off to On.

Reset the voicemail count

Occasionally you may continue to receive notifications of new voicemail messages even after you have listened to or deleted all your messages. If this happens, use the Reset Voicemail Count preference to stop the notifications.

1 Open Phone
2 Open the application menu and tap Preferences.
3 Tap Reset Voicemail Count.

Email and other messages

Enjoy the ease and speed of keeping in touch with friends, family, and colleagues by email anywhere you can access Verizon Wireless's data network or a Wi-Fi network. You can send and receive attachments as well.

And keep the Messaging app in mind for times when you need to send a short text, multimedia, or instant message to a mobile phone number—especially handy when you're in a meeting that's running late.

In this chapter

64 Email
74 Messaging

Email

How do I send and receive email on my phone?

Use the Email application on your phone to access the many email accounts you have: company (like Exchange), ISP (like EarthLink or Comcast), and web-based (like Gmail).

The Palm® Synergy™ feature makes it easy to synchronize all data from an online account. By setting up synchronization in one app, synchronization of the other apps is automatically set up for you. For example, if you set up your Google contacts account in Contacts before you set up Gmail, when you first open Email, you find that your Gmail messages are already downloaded. And when you first open Calendar, you find that your Google calendar events are already in your phone's Calendar app.

For email accounts that do not make use of the Synergy feature, you need to enter the settings for that account—such as username and password—directly in the Email application (see Set up email).

You can also use your phone's web browser to view your web-based email—just go to the email provider's website.

Merged inboxes in Email

You can set up multiple email accounts on your phone. When you open Email, you see all your accounts in a single view: Account List view. From there, you can open the inbox of an individual account—or, thanks to the Palm® Synergy™ feature, you can see all messages from all your inboxes displayed in a single merged view called All inboxes.

1 The number to the right of All inboxes indicates the total number of unread email messages in all your email accounts.
2 The number to the right of an individual folder name indicates the number of unread messages in that folder.

If you reply to a message when you're working in All inboxes, the message is sent from the same account in which it was received.

If you create a new message when you're working in All inboxes, the message goes out using the account you set as the default account (see Set email preferences).

Set up email

Follow this procedure if you have a common email provider, for example, AOL, EarthLink, or Yahoo! If you are setting up the Email application to work with your corporate email account that uses Microsoft Exchange ActiveSync, see Set up email: Microsoft Exchange ActiveSync (EAS).

If the email account you set up takes advantage of the Synergy feature, then setting up email also synchronizes the provider's calendar and contacts.

2 The first time you open Email, do one of the following:

• If this is the first email account you are setting up: The email address you used for your Palm profile is entered by default. Use that address, or enter an address for one of your other email accounts. Enter your password for the account, tap Sign In, and tap Done.
• If you have already set up an account that takes advantage of the Synergy feature and want to set up another one: Tap Add An Account and enter the email address and password. Tap Sign In.

3 Any other time you open Email, open the application menu, tap Preferences & Accounts, and tap Add An Account. Enter the email address and password and tap Sign In.

NOTE If automatic setup fails for your email account, an error message appears. Tap OK, tap Manual Setup, gather the settings info you need, and enter the account settings (see Set up email when automatic setup fails).

Set up email: Microsoft Exchange ActiveSync (EAS)

Follow this procedure to get email from an Exchange account.

BEFORE YOU BEGIN Get this info from your email provider or system administrator:

• Mail server name or IP address for receiving mail
• Server domain name
• Your username and password

NOTE If your corporate Exchange system utilizes policies such as remote wipe and password enforcement (including minimum password length, allowed number of failed password attempts, and other parameters), those policies are supported in your Exchange account on your phone. Check with your system administrator for details.

1 Open Email

2 The first time you open Email, do one of the following:

• If this is the first email account you are setting up: The email address you used for your Palm profile is entered by default. Use that address, or enter an address for one of your other email accounts. Enter your password for the account.
• If you have already set up an account that takes advantage of the Synergy feature and want to set up another one: Tap Add An Account. Enter your username and password.

3 Any other time you open Email, open the application menu, tap Preferences & Accounts, and tap Add An Account. Enter your username and password.
4 Open the application menu and tap Manual Setup.
5 Tap the Mail Type field and tap Exchange (EAS).
6 Enter info for the incoming and outgoing mail server as needed, based on the info you learned. You can enter either the server name or IP address in the Incoming Mail Server field.
7 Tap Sign In.

Set up email when automatic setup fails

Follow these steps if automatic setup (see Set up email) does not work for your email account.

BEFORE YOU BEGIN Get this info from your email provider or system administrator:

• Account type (POP or IMAP)
• Incoming and outgoing mail server names
• Incoming mail server username and password
• Incoming and outgoing server port numbers
• Any SSL requirements for incoming and/or outgoing mail
• Any authentication (ESMTP) requirements for outgoing mail
• Root folder (IMAP accounts only)

1 If you have already started account setup and an "Unable To Sign In" message appears, tap OK, tap Manual Setup, and skip to step 7. Otherwise, start at step 2.
2 Open Email

3 The first time you open Email, do one of the following:

• If this is the first email account you are setting up: The email address you used for your Palm profile is entered by default. Use that address, or enter an address for one of your other email accounts. Enter your password for the account.
• If you already set up an account that takes advantage of the Synergy feature and want to set up another one: Tap Add An Account. Enter your username and password.

4 Any other time you open Email, open the application menu, tap Preferences & Accounts, and tap Add An Account. Enter your username and password.
5 Open the application menu and tap Manual Setup.
6 Tap the Mail Type field and tap your account type.
7 Enter info for the incoming and outgoing mail server as needed, based on the info you learned.
8 Tap Sign In.

Enter advanced account settings

These settings apply only to the account you select in step 3.

1 Open Email
2 Open the application menu and tap Preferences & Accounts.
3 Tap the account name.
4 Set any of the following:

Account Name: Enter the name that appears in the account list.

Full Name: Enter the name you want to appear in the From field for messages you send.

Show Icon: Set whether a notification icon appears onscreen when a new message arrives.

Play Sound: Set whether a sound plays when a new message arrives.

Vibrate: Set whether your phone vibrates when a new message arrives.

Signature: Tap to create a signature that's added to outgoing messages (see Add a signature to outgoing messages for more information).

Reply-to Address: Enter the address you want recipients to see and reply to on your outgoing messages, if this is different from your actual email address.

Sync deleted emails (POP accounts only): Set whether messages should be deleted on the server when you delete them on your phone.

Show Email: Set how many days' worth of messages to retrieve from the server.

Get Email: Set how frequently to synchronize email for this account.

Default Folders (IMAP accounts only): Specify the folder where messages you send, save as drafts, or delete are stored.

Remove Account: See Delete an email account.

Change Login Settings: See Change account login settings.

Change account login settings

When you change your password for an online email account, remember to make the change in the account settings on your phone also.

1 Open Email
2 Open the application menu and tap Preferences & Accounts.
3 Tap the account name.
4 Tap Change Login Settings and tap the relevant fields to change the account information.

Delete an email account

When you delete an email account from your phone, it removes the account information from your phone only. It does not affect your account with the email provider.

1 Open Email
2 Open the application menu and tap Preferences & Accounts.
3 Tap the account name.
4 Tap Remove Account, and then tap Remove Email Account.

Create and send an email message

1 Open Email
2 If this is the first time you have opened the Email application, and you have set up at least one email account, tap Done. If you have not set up an email account, see Set up email.
3 Tap

4 (Optional) Tap From to change the email account you are using to send the message. This option appears only if you have more than one email account set up on your phone.
5 In the To field, do one of the following to address the message:

• Enter a contact name, initials, or email address. Tap the email address when it appears.
• Tap to open the full contact list. Tap the contact you want, or enter a name or address to narrow the list.
• Enter the full email address for a recipient who is not a contact.

6 (Optional) Tap To to open the Cc and Bcc fields, and enter an address.
7 (Optional) Repeat steps 5 and 6 to enter additional addresses.
8 Enter the subject, press Enter , and enter the body text.
9 (Optional) To format body text, do one of the following:

• To enter bold, italic, or underlined text: Open the application menu and tap Edit > [the option you want]. Enter the text. To turn off the formatting, open the application menu and tap Edit > [the option you want to turn off].
• To enter colored text: Open the application menu and tap Edit > scroll down > Text Color. Tap the color and enter the text.

TIP To format text you already entered, select the text, open the application menu, and tap Edit > [the option you want]. To turn off a formatting option, open the application menu and tap Edit > [the option you want to turn off]. For text color, tap the black square.

10 (Optional) To set the priority for the message, open the application menu and tap Set As Normal Priority or Set As High Priority.
11 Tap

Add attachments to a message

1 While composing a message, tap

2 To locate a file, do the following:

• Tap an icon at the bottom of the screen to search for pictures, videos, music files, or documents.
• Begin typing the file name.

TIP To take a new picture to send as an attachment, tap the photo icon at the bottom of the screen and tap New Photo.

3 Tap the file name.
4 Repeat steps 1-3 to attach other files.

Save a message as a draft

• While composing a message, open the application menu and tap Save As Draft.

Receive and read email messages

The Email application synchronizes messages anytime you open a mail folder. It also synchronizes messages on an automatic schedule—the default interval is every 30 minutes (see Enter advanced account settings for information on changing the interval).

Follow these steps to manually retrieve messages.

1 Open Email
2 If the folders for the account you want are hidden, tap to display the folders.

3 Tap the folder you want to check messages for. If synchronization doesn't start, tap

TIP How can you tell if sync is happening? Look for the animated circular movement around the number of messages in the upper-right corner of the screen.

4 Tap a message to open it.

5 Tap or in the subject line to view the next newer or older message.
6 To view messages for another account, make the back gesture (see Go up one level in an app (back gesture)) to return to the account list, and tap the account name.

Save or share an inline image

If a message contains an inline image—an image inserted right into the body text—you can share the image with someone else via email. If you choose this option, a new blank email message opens with the image file as an attachment.

If the image is in JPG, BMP, or PNG format, you can also save it to and view it in the Photos app.

1 With the message open, press and hold Option and tap the image.
2 Tap Copy To Photos (if available) or Share.

Open attachments

You can receive any kind of file sent to you, but you can only open an attachment if your phone has an application that can open the file type.

• To open a single attachment: Tap the name to open the attachment. For large attachments, tap the name to fully download the attachment, and tap the name again to open the attachment.
• To open multiple attachments: Tap the list of attachment names to view the attachments, and tap an attachment name to open the file.

Save attachments

When you open attachments of certain file types, you can save them to your phone so you can view them later in one of your phone's applications.

1 Open the attachment (see Open attachments).
2 Do one of the following:

• For pictures in JPG, BMP or PNG format: Tap Copy To Photos.
• For other file types: Open the application menu and tap Save As. If the Save As menu item is not available, you cannot save the attachment.
• To save an attached image that appears in the body of an email to your phone: Tap the image. If the image is in JPG BMP, or PNG format, you can view it in Photos.

Add a contact from an email message

You can add a contact name or email address to your Contacts list directly from the To, Cc, or Bcc field of an incoming email message. You can either create a new contact or add the information to an existing contact.

1 In a message you received, tap the name or email address.
2 Tap Add To Contacts.
3 Tap one of the following:

Add New Contact: Create a new contact for the name or address.

Add To Existing: Tap the contact you want to add the name or address to.

View a contact from an email message

• In a message you received from someone listed in the Contacts app, tap the name to open the contact entry.

Search for an email message

You can search for messages in any email folder. Incoming messages must be fully downloaded to your phone to show up in search results.

• In the folder containing the message, type a few characters of a name or email address in the From, To, or Cc line, or a few characters of the subject. Matching results appear as you type. Keep entering characters to narrow the list.

Reply to a message

1 Open a message.
2 Do one of the following:

• Reply to just the sender: Tap
• Reply to the sender and all other addressees: Tap

3 Enter the reply message text and tap

Forward a message

1 Open a message and tap
2 Address the forwarded message (see Create and send an email message).
3 Enter the forwarded message text and tap

Copy messages

1 Open a message.
2 Do one of the following:

• To copy the entire contents of the message, including the sender, date, recipient, subject, and body text: Open the application menu, tap Edit, and tap Copy All.
• To copy the body text only: Open the application menu, tap Edit, and tap Select All. Then open the application menu, tap Edit, and tap Copy.

Move a message to another folder

1 Open a message.
2 Open the application menu and tap Move To Folder.
3 Tap the folder you want.

Mark a message as read or unread

1 Open a message.
2 Open the application menu and tap Mark As Read/Unread.

Flag or unflag a message

1 Open a message.
2 Open the application menu and tap Set Flag or Remove Flag.

Show or hide message header details

1 Open a message.
2 Tap a recipient name to show details. Tap again to hide details.

Delete a message

Deleting a message moves it to your deleted items folder, so it's still on your phone. Depending on your email account, this folder is called Deleted Items, Deleted,Trash,or something else.

If you accidentally delete a message, you can move it back to the original folder (see Move a message to another folder). To remove a message from your phone permanently, delete it from the deleted items folder.

TIP If you change the folder where you store deleted messages for an IMAP account (see Enter advanced account settings), deleting messages from this folder removes them from your phone.

Do one of the following:

• In the message list: Throw the message off the side of the screen.
• In an open message: Tap

Add a signature to outgoing messages

A signature includes information you want to add to the closing of all your outgoing messages—for example, your name, address, and phone numbers; your website; or a personal motto. You can use a different signature for each email account.

1 Open Email
2 Open the application menu and tap Preferences & Accounts.
3 Tap the account you want.
4 Tap the Signature field and enter the signature text. To format the text with bold, italics, or color, select the text (see Text selection gestures), open the application menu, and tap Edit > [the option you want].

View mail folders

1 Open Email
2 Do any of the following:

View all folders for an account: Tap
- Open a folder: Tap the folder name.
- View folder information such as last sync and number of messages: Open the folder, and then tap the folder header.

Add a folder as a favorite

Favorites appear at the top of Account List view.

1 Open Email
2 If the folder you want is not displayed, tap to the right of the email account name to display the folder.
3 Tap to the right of the folder name.

To remove a folder as a favorite, repeats steps 1 and 2 and tap to the right of the folder name.

Set email preferences

1 Open Email
2 Open the application menu and tap Preferences & Accounts.

3 Set any of the following:

Smart Folders: Set whether to include All Inboxes and/or All Flagged messages as favorites at the top of Account List view.

Accounts: Tap an account name to enter advanced settings (see Enter advanced account settings).

Default Account: Tap the account shown to set another account as the default. The default account is used to send a message when you create a new message in Account List view or in a merged folder such as All Inboxes or All Flagged. If you have only one email account on your phone, the Default Account preference is not displayed.

Add An Account: See Set up email.

Reorder accounts

1 Open Email
2 Open the application menu and tap Preferences & Accounts.
3 Tap and hold the account name, wait for the visual cue, and then drag the account up or down. This changes the order of the accounts in Account List view.

Reply to meeting invitations

You can receive meeting invitations on your phone in the same way that you receive email messages. You cannot create meeting invitations on your phone.

• Tap whether to accept, tentatively accept, or decline an invitation.

Here are the key features of meeting invitations:

• Meeting invitations appear on your phone in the Email application, not in the Calendar application.
• From within the Email application, you can accept, decline, or tentatively accept a meeting invitation.
• If you accept or tentatively accept an invitation, it appears as an event in Calendar.
• You can reply to and forward meeting invitations in the same way as email messages.

TIP If you receive an updated meeting invitation, you can again choose to accept, decline, or tentatively accept. If you receive a meeting cancellation, open the message and tap Remove From Calendar to delete the meeting from your calendar.

Send email messages from within another application

Look in the application menu to see if an application supports sending an item as an attachment to an email message. This menu item is available in the Contacts, Photos, Doc View, PDF View, and Memos applications, among others. Depending on the app, the menu item might be named Share, Send, or Email. For details, look in this guide for the section that documents the specific application.

Messaging

What kinds of messages can I send and receive?

You can use the Messaging application to send and receive the following types of messages:

• Text and multimedia messages (see Create and send a text or multimedia message)
• Instant messages for an IM account you already have set up online (see Set up an instant messaging (IM) account)

The Synergy feature enables the Messaging app to gather all your text, multimedia, and instant messages to and from the same contact or phone number into a single conversation (sometimes called a thread). So you can see your entire message history with a person regardless of the different methods you happened to use to communicate with that person (see Work with conversations). You can even switch from account to account without losing the thread of your conversation (see Switch between messaging accounts in a conversation)—just pick the messaging account that's most likely to keep you in unbroken contact with the person you're talking to.

Work with conversations

When you exchange more than one message with a person, the messages are grouped into a conversation. A single conversation can contain text, multimedia, and IM messages. When you start or continue a conversation, the upper part of the conversation screen displays all messages you've exchanged with this person, and the bottom part provides the area where you type your next message.

You can carry on multiple conversations at the same time.

1 Open Messaging

2 Do one of the following:

• Start a new conversation: Create a message (see Create and send a text or multimedia message or Send and receive IM messages), or tap a message and reply to it.
• Continue an existing conversation: Tap the conversation.

3 Enter your message.
4 Tap

TIP You can copy the contents of a conversation as plain text, which you can paste in a memo, email message, and so on (see Copy messages).

Switch between messaging accounts in a conversation

In a single conversation, you can switch between text/multimedia messaging and an IM account. So if you are having an IM chat with someone and he or she goes offline, you can send the person a text message to wrap up the conversation. You can also switch between different phone numbers for sending a text message to a person.

1 In Messaging, start a new conversation or open one that's listed in Conversations view.

2 Tap Text or an IM account name in the upper-right corner of the screen. If available, the other ways to communicate with this contact appear in a list. Tap the account or phone number you want to use.

Switch between Conversations view and Buddies view

Conversations view lists all of your Messaging conversations. Buddies view lists all of your IM buddies.

1 Open Messaging

2 For Conversations view, tap Conversations. For Buddies view, tap Buddies.

3 In Buddies view, tap to expand a buddy list. Tap a buddy name to contact that person.

TIP You can set a preference to show all your buddies, whether they are online or offline, or to hide offline buddies. In Buddies view, open the application menu and tap Show/Hide Offline Buddies.

Create and send a text or multimedia message

Each text message can have up to 160 characters. If you send a text message to an email address, the email address is deducted from the 160-character count.

Multimedia messages consist of both text and pictures. You can include pictures in JPG format.

DID YOU KNOW? You can send and receive text messages even while you are on a phone call. This is easiest when using a hands-free headset or the speaker.

BEFORE YOU BEGIN Make sure that your phone is on and that you're inside a coverage area (see Turn wireless services on).

1 Open Messaging

2 The first time you open Messaging, tap Done to send a text or multimedia message. Thereafter, skip to step 3.

TIP If you want to set up an instant messaging (IM) account the first time you open Messaging, tap Add An Account and see Set up an instant messaging (IM) account for instructions.

3 Tap. The cursor is in the To field. Do one of the following to address the message:

• Enter a contact's first or last name or initials, screen name, phone number, or email address. Tap the phone number, IM, or email address you want to use to send the message when it appears.
• Tap to open your full contact list. Tap the contact you want or enter a name or address to narrow the list.
• Enter a phone number for a recipient who is not a contact.

TIP Do you need to enter a short code that contains letters? Use the keyboard to enter it; just press the letter keys. For example, if the code is "win01," press W to enter w, I to enter i, and so on. No need to figure out the numbers that correspond to the letters.

4 Tap the To field and repeat step 3 to enter additional recipients.
5 Do one of the following to attach a picture to a multimedia message:

• Before entering the message text: Tap 📦. Tap the album containing the picture you want. Tap the picture, or tap New Photo and take the picture. Tap Attach Photo.
• After entering the message text: Open the application menu and tap Add Picture. Tap the album containing the picture you want and tap the picture, or tap New Photo and take the picture. Tap Attach Photo.

TIP You can include emoticons in your message (see Use emoticons in a message).

TIP You can also send a contact entry as part of a multimedia message. Do this in the Contacts app (see Send Contacts).

Use emoticons in a message

To include an emoticon in a text, multimedia, or IM message, type in a keyboard character combination for that emoticon. Most emoticons can be created by more than one combination. After you send the message, the emoticon image appears in the conversation on your phone and on the recipient's phone, as long as the receiving IM application supports the image.

This table shows the emoticons that are supported on your phone.

NOTE Emoticon combinations that use words, such as :cool or :cry, are not supported in most chat applications. Emoticons created using these combinations may not appear correctly on the recipient's phone.

Table 1. Supported emoticons

To display this emoticon...	Enter any of these keyboard character combinations...
	:>o >:-o >:O >:-O >:( >:-( :angry :mad
	o_O :confused
	8) 8- ) B) B-) :cool
	:'( ='( :cry
	[: :-[ ==[- redface
	:S :-S :s :-s %-( %( X-( X( :eww :gross
	! :-! :eek
	(: :-( ==(- :sad
	:O :-O :o :-o =O =:-O =o =:-o :surprised
	:shock :omg
	^^ ^^ ^^ :grin :biggrin
	<3 :heart
	O:) O:-) o:) o:-) :innocent :angel
	:*:* *= *= * :kiss
	:-D :D =D =-D :laugh :lol
	>:-) >:) >:-> >:-> :evil :twisted
	| :-| :neutral :meh
	:-& :& =& =-& ::-@ :@ =@ =-@ :sick
	(:) :-) =) =-) :smile

Table 1. Supported emoticons

To display this emoticon...	Enter any of these keyboard character combinations...
	:/ :/ :\\ :\\ =/ =/ =\\ =\\ :doh
	; ) ;-) :wink
	:P :-P :p :-p :b :=p =P =b =-b =-p
	=-P :yuck :razz

Receive and view text and multimedia messages

You can view pictures and videos and listen to music files included in a multimedia message. You can save pictures in JPG format to your phone for viewing in the Photos application.

1 Open Messaging
2 Tap a conversation to view messages.
3 If Download MMS is displayed, tap it to view the attached file. (See Turn automatic download of multimedia messages on or off.)
4 In a multimedia message, tap a music, video, or vCard file name to view the attached file. (Attached pictures are displayed within the message.) To save an attached JPG picture, tap the photo, tap View, and then tap Copy Photo.

Add a contact from a message

1 In Conversations view, tap a conversation with someone who is not a contact.
2 Tap the header at the top of the screen.
3 Tap Add To Contacts.

4 Tap one of the following:

Add New Contact: Create a new contact for the name or address.

Add To Existing: Tap the contact you want to add the name or address to.

Forward a message

1 In a conversation, tap a message and tap Forward.
2 Enter the recipient's number, screen name, or email address in the To field.
3 (Optional) Tap the message text, and edit the text.
4 Tap

Copy messages

You can copy an individual message as plain text. You can also copy the contents of an entire conversation.

1 Open Messaging
2 Tap a conversation.
3 Do one of the following:

• To copy the entire conversation: Open the application menu, tap Edit, and tap Copy All.
• To copy a single message: Tap the message and tap Copy Text.

View a contact's information from a message

• In a conversation, tap the header of a message received from a contact to open the contact entry.

Dial a number from a message

• Tap a phone number.

Delete a message

1 In a conversation, throw the message off the side of the screen.
2 Tap Delete to confirm.

Delete a conversation

1 In Conversations view, throw the conversation off the side of the screen.
2 Tap Delete to confirm.

Turn automatic download of multimedia messages on or off

By default, multimedia messages are downloaded automatically. You can change the option so that you can decide whether to download a multimedia message.

1 Open Messaging
2 Open the application menu and tap Preferences & Accounts.
3 In Auto-Download MMS, tap On or Off.

Set up an instant messaging (IM) account

To use an IM account on your phone, such as a GoogleTalk IM account, you must already have the account online. If you have an IM account with a provider that takes advantage of the Synergy feature, that IM account is automatically added to your phone when you enter your username and password for that provider in Email, Calendar, or Contacts.

1 Open Messaging
2 Do one of the following:

• The first time you open Messaging: Tap Add An Account.
• Any other time: Open the application menu and tap Preferences & Accounts. Tap Add IM Account.

3 Tap the account type and enter your username and password.

4 Tap Sign In.

Sign in to an IM account

1 Open Messaging

2 Tap Buddies.

3 Tap to the left of the text Offline and tap Available.

Sign out of an IM account

1 Open Messaging
2 Tap Buddies.
3 Tap the status icon to the left of your online status (Available or Busy) and tap Sign off.

Send and receive IM messages

BEFORE YOU BEGIN Make sure that your phone is on and that you're inside a coverage area (see Turn wireless services on).

1 Open Messaging
2 Do one of the following to start or continue a conversation:

• In Conversations or Buddies view: Tap to start a new conversation.

• In Conversations view: Tap an existing conversation and enter a new message.

• In Buddies view: Tap a buddy name and enter a new message.

3 Tap Text or an IM account name in the upper-right corner of the screen, and tap the IM account you want to use.
4 Enter the message text and tap

TIP You can include emoticons in your message (see Use emoticons in a message).

5 When the message recipient replies, the reply appears below your message in the conversation. Repeat step 4 to send another message.

Change your online status

1 Open Messaging
2 Tap Buddies.
3 Tap the status icon to the left of the status description, and tap your new status.
4 Tap to confirm your status.

Change your custom message

Your custom message is seen by your IM buddies. It appears next to your IM screen name and status. It can contain any text you want.

1 Open Messaging
2 Tap Buddies.

3 Do one of the following:

• If you already have a custom message: Tap the current message and enter the new message text.
• If you're creating a custom message for the first time: Tap the status text (Available, Busy, and so on) and enter the custom message text.

Change your IM account username and password

If you change the username or password for your IM account online, you need to enter the updated information for the account on your phone.

1 Open Messaging
2 Open the application menu and tap Preferences & Accounts.
3 Tap the account name.
4 Enter the new information and tap Sign In.

Delete an IM account

1 Open Messaging
2 Open the application menu and tap Preferences & Accounts.
3 Tap the account name.
4 Tap Remove Account, and tap Remove Account again to confirm.

Turn messaging notifications on or off

You can set your phone to show a notification and/or play a sound when a new message arrives. These settings apply to all your Messaging accounts.

1 Open Messaging
2 Open the application menu and tap Preferences & Accounts.
3 Turn either of the following new message notifications on or off:

Show Notifications: Set whether a notification appears when you receive a new message.

Sound: If Show Notifications is on, set whether an alert sound plays when you receive a new message. Tap System Alert, Ringtone, or Mute. If you select Ringtone, tap the name of the ringtone to select it. See Sounds & Ringtones for information on selecting a ringtone.

The ringer switch must be set to On for you to hear the sound.

Personal information

Your Palm® Pixi™ Plus phone is all you need to organize your personal information and keep it with you wherever you go.

All your personal information is backed up and kept private either in your Palm profile or in one of your online accounts.

In this chapter

84 Contacts
93 Calendar
100 Tasks
104 Memos
105Clock
107 Calculator
107 Facebook

Contacts

How do I add names and other info into Contacts?

You have a few options for getting contact info into to show up in your Contacts.

Connect to an online address book. If you have an address book in an online account that works with the Palm® Synergy™ feature (for example, Google or Microsoft Exchange ActiveSync), you can set up Contacts on your phone to synchronize and display contacts that you store in the online address book. Set up synchronization the first time you open Contacts (see Use Contacts for the first time), or anytime after that (see Customize Contacts). After you set up the connection to the online address book, contacts you enter online show up automatically in Contacts, and contacts you enter on your phone sync to the online account, provided the account allows writing from the phone to the online account.

The Synergy feature makes it easy to synchronize other data from an online account. By setting up synchronization in one app, synchronization of the other apps is automatically set up for you. For example, if you set up your Gmail account in Email before you set up Contacts, when you first open Contacts, you find that your Google contacts are already downloaded. And when you first open Calendar, you find that your Google calendar events are already in your phone's Calendar.

NOTE See the online accounts table at the back of the user's guide for the current list of online accounts that you can set up on your phone, from which you can access contacts.

Transfer contacts using the Data Transfer Assistant: When you transfer contacts from desktop software, you select which account to assign those contacts to. Look for those contacts in the account you select (see How do I get data off my computer?).

Enter a contact directly in Contacts: See Create a contact for instructions. You can assign the contact to one of your online address books—if you do, it

synchronizes with the online address book. Or you can create the contact in your Palm profile account, which means it shows up on your phone only. Palm profile contacts are included in the daily backup of your Palm profile information, so you can restore them if they are accidentally erased.

Download vCard info to Contacts: A vCard is an electronic business card attached to an email or an MMS. If you receive an email or an MMS with a vCard attachment, download the attachment to Contacts. See Receive vCards.

Linked contacts

The Synergy feature automatically links contacts from different accounts if it finds data in common between them. For example, if you have a contact in Exchange and in Google for Thomas Flagg, your phone links the contacts so that all of Thomas's info shows up on a single contact screen. You need to open just one view to see all of Thomas's info. The actual data remains stored separately with your different providers; it's just assembled in one view on your phone for your convenience.

How can you tell if a contact is linked? Look in the upper-right corner of the contact screen. If you see a stack of photos and a number, that means that you're looking at a linked contact, with combined info from contacts you're storing with separate providers.

1 Tap the stack of photos to see the contacts that are linked.
2 Thomas is a contact in your Google online account and in your Palm profile account.

3 Scroll down to see Thomas's combined contact info.

• Tap the appropriate field to call or send an email or instant message to that contact. For example, tap a phone number to call the contact.
• Tap to send a text message.
• Tap an address field to view the address on a map.

You can unlink automatically linked contacts, and you can manually link contacts yourself (see Link a contact or Unlink a contact).

Use Contacts for the first time

1 Open Contacts

2 Do one of the following:

• To set up your first online account to sync: Tap the account type, enter the account information, and tap Sign in.
• To set up a second online account to sync: Tap Add An Account, tap the account type, enter the account information, and tap Sign In.
• To open Contacts without creating an online account: Tap Done. This opens your Palm profile account, and you can start creating contacts in this account.

NOTE If you add your Facebook or LinkedIn account to Contacts, your friends' Facebook and LinkedIn email addresses show up in Contacts. You cannot change Facebook or LinkedIn info from Contacts on your phone. You also cannot add friends to your Facebook or LinkedIn account from Contacts. To work directly with Facebook or LinkedIn, go to facebook.com or linkedin.com in the Web application (see Web). To update your status and see your Facebook news feed, use the Facebook application developed for your phone (see Facebook).

Create a contact

When you add a contact, if you don't specify the account, the new contact is added to your default account.

If you are using Contacts for the first time, you go through a few different steps to add or access the contacts on your phone (see Use Contacts for the first time). Follow this procedure to add contacts directly on your phone after the first time you use Contacts.

1 Open Contacts
2 Tap

NOTE If an account doesn't appear in the list, you can't add data to that account from your phone.

3 (Optional) Tap the account icon to the right of Name to change the account to which the new contact will be added.

* Account icon, showing Palm profile account

4 Tap fields to enter contact details, select a ringtone for that contact, add notes, or add birthday details for the contact. Scroll to see all of the fields available for contact info.

5 To add detailed name information—such as a prefix, suffix, or middle name—open the application menu and tap Name Details.
6 In some fields, such as New Phone Number, when you enter the information a label button appears on the right. Tap the button to change the label for your entry—for example, to identify a number as a mobile or work phone.

TIP When you enter a phone number that requires pauses—for example, a number for which you need to enter a password or respond to prompts, you can insert a pause or a stop in the number. To insert a two-second pause, enter a T where you want the pause to appear. To insert a stop, enter a P where you want the stop to appear. To dial the next set of numbers after the stop, you will need to tap the screen.
TIP Use the Reminder field to enter that important message or question you have for this contact. The next time you send or receive a call or a message to or from the contact on your phone, you get a notification at the bottom of the screen. You can add a reminder to a contact at any time (see Assign a reminder message to a contact).

7 Tap Done.

Find a contact

You can find a contact from Card view or the Launcher view. To learn how, see Use universal search. To find a contact within the Contacts app, use these steps.

1 Open Contacts

2 Begin typing any of the following:

• First, middle, or last name
• First and last initial (no space between)
  Company
• Nickname

3 For more search options, tap Global Address Lookup. (This option is available if you are using Microsoft Exchange ActiveSync with a Global Address List.)
4 Tap the contact.

View, edit, copy, or delete contact information

1 Open Contacts
2 Search for a contact (see Find a contact), and tap the contact name.

3 To edit a contact, tap Edit.

Info that's dimmed means it originates from an account that you can't edit on your phone (like Facebook).

4 In a linked contact, tap the account icon in the upper-right corner to edit fields specific to that account.

NOTE The fields that make up the contact header (name, photo, job title, company) are unique to each account. You must open a specific account to enter these fields.

5 Tap fields to add or change information (see Enter information in a field).

NOTE In a linked contact, when you enter info in a field for the first time, you can assign that info to any account by tapping the account button in the field.

6 To copy a contact, open the application menu and tap Copy All.
The contents of the contact entry is copied as plain text, with carriage returns between each element.
7 To delete a piece of contact information, such as a phone number, throw the item off the side of the screen, and tap Delete.
8 Tap Done.

Add a photo to a contact

The photo you add appears onscreen when this contact calls you.

1 While creating (see Create a contact) or editing (see View, edit, copy, or delete contact information) a contact, do one of the following:

• To add or change the photo in the default account, tap

• In a linked contact, to add or change the photo of another account, tap the account button in the upper-right corner and tap the other account (see Linked contacts).

2 Do one of the following:

• To take a new photo, tap New Photo, take the picture, and tap Assign to Contact.
• To use an existing photo, tap the album containing the picture, tap the picture, and tap Assign to Contact.

DID YOU KNOW? If you see a stack of photos in a contact, with a number attached to the stack, that's because it's a linked contact (see Linked contacts).

3 (Optional) Do either or both of the following:

• To enlarge a face or other portion of the picture, zoom in by making the pinch-out gesture.
• To capture the portion of the picture you want, tap and hold the picture, and then drag the portion you want to the center of the onscreen box. This portion becomes the contact photo.

4 Tap Attach Photo.

Add a ringtone to a contact

Select the ringtone you want to hear when this contact calls you.

1 While creating (see Create a contact) or editing (see View, edit, copy, or delete contact information) a contact, tap Set a ringtone.
2 Tap the ringtone name.
3 Tap to preview the ringtone.
4 To use a music file as a ringtone, tap and tap the file name.
5 Tap Done.

TIP To change the ringtone for a contact, while creating or editing a contact, tap the ringtone and tap Change Ringtone. Delete Ringtone deletes the ringtone from the contact, not from the list of available ringtones.

Assign a speed dial to a contact

You can assign a speed dial to any contact phone number. You can assign up to 26 speed dials.

NOTE You cannot assign 1 (the E key) as a speed dial. The number 1 is reserved for dialing your voicemail system.

1 Open Contacts
2 Search for a contact (see Find a contact to learn how), and tap the contact name.

3 Open the application menu and tap Set Speed Dial.

4 Tap the phone number you want to assign a speed dial to, and then tap the key to use as a speed dial. You may have to scroll to find the key you want.

TIP To assign a currently used speed dial key to a new number, follow the steps for setting a new speed dial for the new number. Tap the key to use in step 4, and tap Reassign To [Name].

TIP To remove a speed dial from a number, open the contact, open the application menu, and tap Set Speed Dial. Tap the number and tap Remove Speed Dial [key letter].

Assign a reminder message to a contact

If you have an important message or a question for a contact, you can enter a reminder right on your phone. The next time you and the contact are in touch—whether by phone call, email, or text message/IM—a notification appears showing the contact name and a message bubble. Tap the bubble to view the reminder.

1 Open Contacts
2 Search for a contact (see Find a contact), and tap the contact name.
3 Open the application menu and tap Add Contact Reminder.
4 Enter the reminder, and make the back gesture to save it.

TIP To remove a reminder message before it pops up as a notification, open the application menu, and tap Add Contact Reminder. Tap the trash icon.

Link a contact

When your phone recognizes matching information in two or more contacts—for example, the same name and phone number—it automatically gathers the info from the two records into a single view that displays all the contact information. You can also manually link contacts. The info for your linked contacts appears combined only on your phone—the actual info is kept separate and distinct in the accounts it came from.

IMPORTANT To maintain the integrity of your contact data, it's important that you link only one person's contact info in different accounts. For example, if you have contact info for Emily Weeks in Google, Facebook, Microsoft Exchange, and your Palm profile account, go ahead and link all four contacts into a linked contact. But don't link Emily's contact info with her sister Allison's.

1 Open Contacts
2 Search for a contact (see Find a contact), and tap the contact name.
3 In the open entry, tap the contact name in the header, and tap Link more profiles.

4 Search for the contact (see Find a contact) and tap it to link the two contacts.
5 After you create the link, be sure the linked contact appears in your Contacts list under the name you're most likely to search for and recognize (and not, say, under a person's IM screen name, which can be unrelated to their real name). To do this, tap the contact name you want to appear, and tap Set As Primary Profile. When you search for a contact using universal search (see Use universal search), the search feature looks through primary profile information only.

Unlink a contact

1 Open Contacts
2 Search for a contact (see Find a contact), and tap the contact name.
3 Tap the contact name in the header, and tap the contact you want to unlink.
4 Tap Unlink This Profile.

Add a contact entry to the Launcher

Assign your favorite contacts to the Launcher, so you can open them directly from that location.

1 Open Contacts
2 Search for a contact (see Find a contact), and tap the contact name.
3 Open the application menu and tap Add to Launcher.
4 (Optional) Edit the first and last name as you want them to appear in the Launcher.
5 Tap Add To Launcher. To see the contact in the Launcher, scroll down on page 1.

If the contact has a picture (see Add a photo to a contact), the picture appears as a Launcher icon. If the contact doesn't have a picture, the contact name appears in the Launcher with a placeholder icon. Tap the real or placeholder icon to open the contact.

Get in touch with a contact

1 Open Contacts

2 Tap the contact name.

3 Do any of the following:

• Tap the appropriate field to call or send an email or instant message to that contact. For example, tap a phone number to call the contact.
• Tap to send a text message.
• Tap an address field to view the address on a map.

Delete a contact

1 Open Contacts
2 Tap the contact name.

NOTE Entries that you cannot change on your phone, like those from Facebook and LinkedIn, you also cannot delete from the phone. You must delete them from your account on the web to remove them from your phone.

3 Do one of the following:

• Delete an unlinked contact or an entire linked contact: Open the application menu and tap Delete Contact. Tap Delete All Profiles to confirm.

NOTE If you see Delete Other Profiles rather than Delete All Profiles, that's because you have linked contacts that come from accounts whose info you can't change on your phone (like Facebook and LinkedIn). Tap it. To delete any remaining contacts, on your computer, go to the account online and delete them there.

• Delete one entry only in a linked contact: Tap the displayed contact name to open the list of all entries in the linked contact. Tap the entry you want and tap Delete This Profile.

If you delete a contact that is assigned to an online account, the contact is deleted in the online account also.

Customize Contacts

1 Open Contacts
2 Open the application menu and tap Preferences & Accounts.

3 Set the following options:

List Order: Tap to select the criteria by which the contact list is sorted. If you select Last name as sort, the names are alphabetized by last name, but still they appear in the Contacts list as First name Last name. If you select First name as sort, names are alphabetized by first name.

You can also choose to sort by Company & first name or Company & last name. In these cases, the company name is alphabetized, and within the company, whichever you choose, the names are still listed First name Last Name.

Accounts: Tap an account to change login settings and sign in using the new settings.

Default account: Tap the current default account to change to another account. New contacts you create are assigned to this account unless you specify otherwise.

Sync Now: Tap to manually synchronize your online accounts.

Add An Account: Tap, and then tap an account type. Enter the account information. Before you can set up an account on your phone, you must already have an account online with the provider.

Manually synchronize Contacts with your online accounts

If you want to get contacts from an online account on your phone immediately—or upload contacts from your phone to the online account—you can do a manual sync. This synchronizes Contacts with all the accounts you have set up on your phone, and it synchronizes your calendar and email with those accounts also.

1 Open Contacts
2 Open the application menu and tap Preferences & Accounts.
3 Tap Sync Now.

Stop synchronization of Contacts with an online account

If you synchronize contacts with an online account, you can delete the account from Contacts. This stops synchronization of contacts only—if you also sync email or calendar events with that online account, those continue to synchronize. Deleting the account from Contacts also deletes any associated contact entries from your phone only. The entries are not deleted from the online account.

NOTE Microsoft Exchange is an exception to other online accounts. If you delete your Exchange account from Contacts, the account is also deleted from Calendar, Email, and Tasks.

1 Open Contacts
2 Open the application menu and tap Preferences & Accounts.
3 Tap the account name.
4 Tap Remove Account and tap Remove Contact Account.

Send Contacts

You can send all contacts to a hands-free car kit (with Bluetooth), or send a contact using multimedia messaging (MMS) or email.

To send all contacts to a car kit, first turn on your Bluetooth device.

1 Open Contacts
2 Open the application menu and tap Send All To Car Kit.

If a Bluetooth device is detected, all contacts are sent.

To send one contact:

1 Open Contacts , and tap a contact.
2 Open the application menu and tap Send Contact.
3 Tap one of the following:

• Send To Car Kit (your Bluetooth device needs to be on and detected).
• Send Via MMS (messaging opens)
• Send Via Email (email opens)

Receive vCards

To get an emailed vCard into Contacts:

1 From the open Email message, tap the attachment.
The vCard opens automatically within Contacts.
2 Tap Add to Contacts.

3 Tap one of the following:

Save As New: Save the vCard as a new contact.

Add To Existing: Add the vCard information to an existing contact.

Calendar

How do I get events into Calendar?

You have a few options for getting events to show up in Calendar:

Connect to an online calendar through the Palm® Synergy™ feature: If you have a calendar in an online account that works with the Synergy feature (for example, Google or Microsoft Exchange ActiveSync), you can set up Calendar on your phone to synchronize and display events in the online calendar. Set up synchronization the first time you open Calendar (see Use Calendar for the first time) or anytime after that (see Customize Calendar). After you set up the connection to the online calendar, events you enter online show up automatically in Calendar, and events you enter on your phone sync to the online account.

DID YOU KNOW? If you synchronize with your Google calendar, you can add Google Weather to the calendar on your desktop and have it appear in Calendar on your phone. On your desktop, log in to your Google Calendar account and open Calendar Settings. Click the General tab, enter your location, and click the temperature unit you want in Show weather based on my locations. The next time your phone synchronizes with your Google account, Google Weather appears in Calendar on your phone.

The Synergy feature makes it easy to synchronize other data from an online account. By setting up synchronization in one app, synchronization of the other apps is automatically set up for you. For example, if you set up your Gmail account in Email before you set up Calendar, when you first open

Calendar, you find that your Google calendar events are already downloaded. And when you first open Contacts, you find that your Google contacts are already in your phone's Contacts app.

Transfer calendar events using the Data Transfer Assistant: When you transfer calendar events from desktop software, you select which account to assign those events to. Look for those events in the account you select (see How do I get data off my computer?).

NOTE See the online accounts table at the back of the user's guide for the current list of online accounts that you can set up on your phone, from which you can access Calendar events.

Enter an event directly in Calendar: See Create an event for instructions. You can assign the event to one of your online calendars—if you do, it synchronizes with the online calendar. Or you can create the event in your Palm profile account, which means it shows up on your phone only. Palm profile events are included in the daily backup of your Palm profile information, so you can restore them if they are accidentally erased.

Layered calendars

Suppose you use the calendar in both Microsoft Exchange ActiveSync and in Google. If you set up both of those accounts to sync with your phone, your phone's Calendar app shows the events from both in a single view—a layered calendar with events that are color-coded to identify which provider they come from. Individual events remain stored separately with your different providers; the events are just assembled in one view on your phone for your convenience.

If you change an event, the change is made in the appropriate calendar.

You can also look at the events of just one calendar at a time.

Use Calendar for the first time

1 Open Calendar

2 Do one of the following:

• To set up your first online account to sync: Tap the account type, enter the account information, and tap Sign In.
• To set up a second online account to sync: Tap Add An Account, tap the account type, enter the account information, and tap Sign In.
• To open Calendar without creating an online account: Tap Done. This opens your Palm profile account, and you can start creating events in this account.

NOTE If you choose to sync Calendar with an online Facebook account, your Facebook events show up in Calendar, but you cannot add calendar events to Facebook from the Calendar app. To work directly with Facebook, go to facebook.com in the Web application (see Web). To update your status and see your Facebook news feed, use the Facebook application developed for your phone (see Facebook).

Create an event

You can add an event to calendar accounts. If you don't specify an account, the new event is added to your default calendar. For information on managing your phone's time settings, see Date & Time.

NOTE If an account doesn't appear in the list, you can't add data to that account from your phone.

1 Open Calendar

2 Tap All or an online account name in the upper-right corner, and tap the calendar you want to use for this event.

If you create an event in All Calendars view, the event is created in the calendar set as the default (see Customize Calendar).

3 Go to the day you want (see Move around in Calendar) and tap a blank time slot.

4 Enter the event name and press Enter

In Day view, available time slots between events are compressed and labeled X Hrs Free. To expand free time so you can enter an event, tap X Hrs Free.

Don't look for a save button—your info is automatically saved when you make the back gesture to close the event.

Enter the event location

1 While creating an event (see Create an event), tap i to the right of the event name. To enter the event location after creating an event, tap the event name in Day view.
2 Tap Event location and enter the location.

TIP Need to find the event location on a map? Open an event that has a location specified in the Event location field, open the application menu, and tap Event Location. Tap either Show on Map, which shows the location on Google Maps, or Get Directions, which gives directions from your current location.

Schedule a repeating event

1 While creating an event (see Create an event), tap to the right of the event name. To set an event as repeating after creating the event, tap the event name in Day view.

2 Tap No Repeat and tap the repeat interval.

3 (Optional) Tap Custom to define your own repeat interval and set the end date.

DID YOU KNOW? To enter a birthday, anniversary, or holiday, create an untimed event. Then select Yearly on [date] as the repeat interval. See Create an all-day (untimed) event.

Add an alarm to an event

1 While creating an event (see Create an event), tap to the right of the event name. To add an alarm after creating an event, tap the event name in Day view.
2 Tap No Reminder and tap the interval for the alarm.

Add a note to an event

1 While creating an event (see Create an event), tap i to the right of the event name. To add a note after creating an event, tap the event name in Day view.
2 Tap Event notes and enter the note.

NOTE If a phone number is displayed in an event note as an underlined link, you can tap the number to make a call. This displays the phone dial pad with the number already entered.

Create an all-day (untimed) event

An all-day event such as a birthday appears in your calendar without a specific time slot.

1 Open Calendar
2 Go to the day you want, open the application menu and tap New > All Day Event.

3 Enter the event details.

Change the Calendar display

You can change the display of Calendar to show events from all of your calendars or just the events recorded in one of your calendars. You can also change the color of each calendar, and whether the calendar view shows by day, week, or month.

1 Open Calendar

2 To change your Calendar view from day to week to month, do the following:

• From Calendar view, tap an icon at the lower part of the display to see different calendar views:

Table 1.

Icon	Description
	Day view
	Week view
	Month view

3 Tap the account icon in the upper-right corner to do any of the following:

• To switch the Calendar account you're viewing: Tap All or one of your Calendar accounts.
• To remove a Calendar account from the layered calendar view (All): Scroll down and tap Calendar View Options. For the account you want to remove, tap On to switch the view option to Off.
• To change the color that identifies a Calendar account: Scroll down and tap Calendar View Options. Tap the current color, and then tap a new color in the list.

Move around in Calendar

• Next or previous day: In Day view, swipe left or right on the screen.
• Next or previous week: In Week view, swipe left or right on the screen.
• Next or previous month: In Month view, swipe up or down on the screen.
• Go to a specific month, date, or year: Open the application menu and tap Jump To. Tap the month, day, and year and tap Go To Date.
• Go to today: Open the application menu and tap Show today.

TIP Other ways to go to today: When you're in Day View, just tap the Day view. icon. Also, in the application menu, tap Jump To and tap Go To Today.

Quickly glimpse your schedule

• In Day or Week view, slightly drag left or right to peek at the next/ previous day or week without changing the current view.
• In Month view, slightly drag up or down to peek at the next/previous month.

Delete an event

If you delete an event that is assigned to an online account, the event is deleted in the online account also.

IMPORTANT When you delete a Microsoft Exchange event on your phone, notification is not sent to attendees.

1 Open Calendar

2 Delete an event in one of two ways:

• In Day view, press and hold Option , and tap the event. You have the option to delete this event or to cancel the delete.
• Tap the event name. Open the application menu and tap Delete event, and then tap Delete to confirm. If this event is one of a series of repeating events, tap the option to delete just this event or the entire series.

Respond to an event reminder

When an event reminder appears in the notification bar at the bottom of the screen, tap the event description to open the event, or tap one of the following:

• Contact meeting attendees: This opens an email message with the participants' addresses added to the To field. The default message text is "Running late, on my way.... You can edit the text before sending the message.
• Dismiss: Close the notification.
• Snooze: The reminder reappears in five minutes.

View meeting participants

If you receive a meeting request, you can view the participants.

1 On your calendar, tap the meeting request. The Participants field shows the organizer name plus the number of participants.
2 Tap the number to see the participants' names.

3 (Optional) Tap a participant's name. If the participant is a contact, the contact entry is displayed. If the participant is not a contact, tap Add to Contacts to add the participant to your contacts list.

Customize Calendar

1 Open Calendar

2 Open the application menu and tap Preferences & Accounts.

3 Set the following options:

First Day of Week: Select the day that appears as the start of the week in Week view and Month view.

Day Start and End: Tap to enter the default start and end times that appear in Day view and Week view.

Default Event Reminder: Tap the time interval for a notification to appear for timed and all-day events. Reminders you set for individual events override the default setting.

Event Reminders: Select to play a sound when a calendar notification appears.

Default Event Duration: The default event duration is set to one hour. Tap to change this to 30 minutes or 2 hours.

Accounts: For all calendar accounts, tap an account to change login settings or remove the account. You should change login settings only if you have changed this information for the calendar account online—the information you enter here must match the information in the online account.

Calendar View Options: Set the color for events created in that account and show or hide that account in All Calendars view.

Default Calendar: If you create an event in All Calendars view, the event is assigned to your default calendar.

Add An Account: Tap the account type and enter your username and password for the online calendar account. Before you can set up an account on your phone, you must already have an account online with the provider.

Manually synchronize Calendar with your online accounts

If you want to get calendar events from an online account on your phone immediately—or upload events from your phone to the online account (if the account allows it)—you can do a manual sync. This synchronizes Calendar with all the accounts you have set up on your phone, and it synchronizes your contacts and email with those accounts also.

1 Open Calendar
2 Open the application menu and tap Preferences & Accounts.
3 Tap Sync Now.

Stop synchronization of Calendar with an online account

If you synchronize calendar events with an online account, you can delete the account from Calendar. This stops synchronization of calendar events only—if you also sync contacts or email messages with that online account, those continue to synchronize. Deleting the account from Calendar also deletes any associated events from your phone only. The entries are not deleted from the online account.

NOTE Microsoft Exchange is an exception to other online accounts. If you delete your Exchange account from Calendar, the account is also deleted from Contacts, Email, and Tasks.

1 Open Calendar
2 Open the application menu and tap Preferences & Accounts.
3 Under Accounts, tap the account name.
4 Tap Remove Account and tap Remove Calendar Account.

Tasks

Create a task list

All individual tasks you create (see Create a task) must be placed in a task list. A task list is a group of related to-do items.

1 Open Tasks
2 Tap

3 Enter the list name in the List Name field and press Enter
4 Create a task (see Create a task).

Create a task

1 Open Tasks
2 Tap the list you want to assign the task to.

3 Tap

4 Enter the task name in the Task name field. To set the task priority, see the next procedure.

Set task priority, due date, and other details

1 Open Tasks
2 Tap the list containing the task.

3 Tap to the right of the task name.

4 Set any of the following:

Priority: High priority tasks appear in red. Normal priority tasks appear in bold text, and low priority tasks appear in gray text.

List: Assign the task to a different list.

Due: Tap No due date, and tap a due date option. If you set a due date, a notification appears at bottom of the screen on the due date. Tap the notification to open the task.

5 To enter a note about the task, tap Notes and enter the note.

Check off a task

1 Tap the list containing the task.

2 Tap the box to the left of the task name.

View tasks that are due today

1 Open Tasks. The number to the right of the List All Tasks field shows the total number of tasks that are due today or are overdue. The number to the right of each task list name shows the number of tasks in that list that are due today or overdue.
2 Tap a task list name to view tasks that are due today or overdue.

NOTE Tap Exchange to view tasksynced from your Exchange Tasks feature.

Rename a task

1 On the task list, tap the task name.
2 Enter the new name and press Enter

Sort a task list

You can sort a task list to show all tasks (the default setting), remaining tasks, or completed tasks.

1 Open Tasks
2 Tap the list you want to sort.

3 Tap My Order in the upper-right corner, and tap the sort option you want: My Order, Due Date, or Priority.

4 To manually sort tasks, tap and hold a task, wait for the visual cue, and then drag it to a new location in the list (see also Check off a task).

Reorder your tasks

You can change the order of a task list or an individual task.

• Tap and hold the list or task name, wait for the visual cue, and drag the item to another position.

Set due dates for all tasks in a list

1 Open Tasks
2 Tap the list containing the tasks.

3 Open the application menu and tap Set Due Date For All.

4 Tap the month, date, and year, and then tap Set Due Date.
5 To remove a previously assigned due date, tap No Due Date.

Mark all tasks in a list completed/incomplete

1 Open Tasks
2 Tap the list containing the tasks.
3 Open the application menu and tap Mark All and tap Mark All Completed/Mark All Incomplete.

Hide or delete all completed tasks in a list

1 Open Tasks
2 Tap the list containing the tasks.
3 Open the application menu.

4 Do one of the following:

• To hide tasks you've completed, tap Hide Completed.
• To delete tasks you've completed, tap Delete Completed Tasks.

Delete a task or a task list

• Throw the task or task list off the side of the screen and tap Delete to confirm.

Memos

If you used the Data Transfer Assistant and imported notes from Outlook on your desktop to your phone, those notes are in Memos. Your Exchange Active Sync notes, however, do not sync. All memos are backed up to your Palm profile.

Create a memo

1 Open Memos

2 Do one of the following:

• Tap New Memo.
• Open the application menu and tap Add A Memo.

3 Enter the memo text. Memos are saved as you type.

Find a memo

• In Memos, start typing any letters or numbers in the memo, and then tap the memo when it appears.

NOTE The results of universal search that you access in Card view or the Launcher do not include memos.

Edit a memo

1 Open Memos
2 Tap the memo you want to edit.
3 Tap the screen to position the cursor (see Text selection gestures), and edit the memo text.

NOTE In the application menu, tap Edit > Copy All to select the whole memo.

Change the color of a memo

Color-code your memos to help you recognize memos of a certain type. For example, make all of your grocery lists blue.

1 Tap the memo.

2 Tap the lower-right corner of the screen, and tap the new color.

Delete a memo

1 In an open memo, open the application menu and tap Delete.
2 Tap Delete to confirm.

Email a memo

1 In an open memo, open the application menu and tap Email Memo.
2 Enter the email address.

The subject, Just a quick memo, is automatically filled in.

3 Tap

Clock

Use Clock to get up at the same time wherever you are, for example, the recurring 7AM alarm you set in San Francisco rings at 7AM in New York. Use Calendar to have your appointment times adjusted so that the notification for a 9AM meeting in San Francisco will sound at noon when you're in New York (see Create an event).

Manage Clock

1 OpenClock
2 Tap

To change the clock display: Open the application menu > Preferences > and tap Themes. Then tap a theme.

To change the time: See Date & Time.

Set an alarm

Make sure ringtone volume is on and you can hear it, so that the alarm will sound when you want it to (see Manage system sounds and notifications).

1 OpenClock

2 Tap , and then tap +.

3 Set the following options:

Alarm Preferences: Tap the Off button in the upper right to turn the alarm on. When an alarm is turned on, the alarm icon appears in the lower-right corner of the phone screen. Tap the icon to see alarm details.

Name: Enter a name for the alarm.

Occurs: Tap to select the alarm frequency.

Time: Tap to set hour, minute, and AM/PM for the alarm.

Sound: Tap to open the list of ringtones, and then tap the name of a ringtone. Tap to preview it.

TIP When you set an alarm, you can adjust the alarm volume by pressing the volume up or volume down buttons on the side of the phone. This also sets the ringtone volume for incoming calls. Conversely, adjusting the Ringtone Volume slider in the Sounds & Ringtones app is the same as using the volume up and volume down buttons on the side of the phone.

When an alarm sounds on your phone, tap Dismiss to stop it or Snooze to have it sound again in five minutes.

TIP If you want the ringer switch off but still hear the alarm, go to Sounds & Ringtones > application menu > Preferences. Under Ringer Switch Off, be sure Play alarm anyway is switched to On.

NOTE When you shut down your phone by pressing and holding power G, alarms don't sound.

Cancel an alarm

• Open Clock, and then tap; tap On to turn an alarm off.

Change the alarm volume

1 Open Sounds & Ringtones
2 Tap, hold, and drag the Ringtone Volume slider.

Delete an alarm

1 OpenClock
2 Tap , then tap the alarm name.
3 Tap

Calculator

Use Calculator for addition, subtraction, multiplication, and division, and also for determining percent and square root. You can enter numbers in Calculator using either the onscreen keyboard or the keyboard.

Perform calculations

1 Open Calculator
2 Enter numbers and perform calculations.

NOTE Press the space bar to access additional operations.

Calculator buttons

Table 2.

Button	Description
C	Clear the current calculation or displayed number.
M+	Add the currently displayed number to memory.
M-	Subtract the currently displayed number from memory.
Mf	Display the memory.
MC	Clear the memory.

Facebook

The Palm Facebook app allows you to make a status comment, view and respond to friends' comments, and attach a photo to your status. Before you

begin, download the Facebook app from the App Catalog. It's free (see Download a free application).

1 Open Facebook f.
2 Do any of the following:

Show new posts: If you see this at the top of your Facebook page, tap it to show new comments.

Update your status: Type a comment, and then tap Share.

Add a photo to your status: Type a comment, tap Attach, choose a photo or take a new one, tap Attach Photo, and then tap Share.

Add a comment to a post: Tap ++ , tap (optional), type your comment, and then tap

Comment on a photo: Tap the photo, tap 📦, type your comment, and then tap 📦.

Photos, videos, and music

There's no need to carry a separate media player; you can play music and videos, and view photos, on your Palm® Pixi™ Plus phone. Listen to music through the built-in speaker or through a 3.5mm headset or headphones (both sold separately).

In this chapter

110 Camera
110 Photos
114 Videos
116 YouTube
117 Music
119 Amazon MP3

Camera

Take a picture

Your phone comes with an easy-to-use, 2-megapixel camera with an LED flash. You can use the camera to take pictures, and then use the Photos app to view them and send them to your friends and family (see Share a picture). To add a personal touch to your phone, use your pictures as your wallpaper (see Save a picture as wallpaper) and as caller ID images (see Add a picture to a contact).

1 Open Camera

2 The camera is set to automatically determine if the flash is needed. If you want to change the flash setting, tap AUTO to keep the flash on, and tap again to keep the flash off.
3 To take the picture in landscape view, turn your phone 90 degrees.
4 Press Space or tap

TIP Press and hold Space to take pictures in continuous burst mode. Release Space to stop taking pictures.

The picture you took is automatically saved in JPG format. Keep snapping pictures, and then go to Photos to look at them and delete the ones you don't want.

DID YOU KNOW? Your phone offers another way to "take a picture": You can save any currently displayed screen as a picture file (also known as a screenshot). When the screen you want is open, press and hold Option + Sym + P. The picture is saved to the Screen captures album in Photos, and you can work with it like any other picture.

Review pictures

1 After taking a picture, tap the thumbnail of the picture in the lower-left corner of the screen. This opens the picture in the Photo roll of the Photos application.
2 Swipe left or right on the screen to view other pictures you have taken.

Photos

Look at pictures

To get pictures on the phone, you can do any of the following:

• Take a picture with your phone's camera (see Take a picture).
• Copy pictures from your computer (see Copy files between your phone and your computer).
• Receive pictures as email attachments (see Open attachments).
• Receive pictures as part of a multimedia message (see Receive and view text and multimedia messages).

You can view a picture as an email attachment in JPG, GIF, BMP, or PNG format. You can view a picture as part of a multimedia message in JPG

format. In the Photos application, you can view pictures you take with the camera or copy from your computer in JPG, BMP, or PNG format.

You can also look at pictures on the web directly in the web browser (see Web).

1 Open Photos
2 Tap the album containing the picture, and tap the thumbnail of the picture. The Photo roll album contains pictures you took with your phone's camera.

3 Swipe left or right on the screen to look at other pictures in the album.

Organize your pictures into albums

The Photos application contains the following default albums:

Photo roll: Contains all pictures you take with your phone's camera.

Wallpapers: Contains default pictures that you can use as your wallpaper.

DID YOU KNOW? If you use one of your own pictures as wallpaper (see Save a picture as wallpaper), that picture is not saved to the Wallpaps album.

The Photos application creates additional albums automatically as you add the following types of pictures to your phone:

Miscellaneous: Contains any pictures you copy from your computer that you do not assign to a different album, as described in the following procedure.

• Messaging: Contains any pictures in JPG format that you save from a multimedia message.

• Downloads: Contains any pictures in JPG, BMP, or PNG format that you save from an email attachment.

Screen captures: Contains any screenshots that you take.

You can assign any pictures on your phone to one of these albums or to an album you create. To create and assign pictures to albums, you must put your phone into USB Drive mode. You then create the albums and move pictures into them using your computer.

TIP Besides using USB Drive mode to copy your photos, videos, and DRM-free music from your computer to your phone, you can also use solutions available from third-party software developers (sold separately) that facilitate the transfer of media files to your phone. For more information, go to palm.com/sync-solutions.

1 Connect your phone and your computer using the USB cable.
2 On your phone, tap USB Drive. If prompted, tap OK. On your computer, your phone appears as a removable drive.

NOTE On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard.

3 Open My Computer (Windows XP), Computer (Windows Vista/Windows 7), or the Finder (Mac), and double-click the drive representing your phone.
4 To create an album, use your computer's controls for creating a new folder. To be sure the Photos application can find the album, create it at the root level of the drive representing your phone, not as a subfolder of another folder.

NOTE The Photos application displays an album you create only if the album contains at least one picture in JPG, BMP, or PNG format.

5 Assign pictures to albums using your computer's controls to copy or move items. It is easiest to find the pictures you want by displaying them as thumbnails.
6 On a Windows computer, to end the connection safely, right-click the drive representing your phone and click Eject. On a Mac computer, from your desktop, drag the drive representing your phone to the Trash. Trash changes to Eject.
7 Disconnect the USB cable from the computer when the USB drive screen no longer appears on your phone.

TIP To delete an album, connect your phone to your computer and tap USB Drive. From your computer, open the drive representing your phone and delete the folder representing the album.

Add a picture to a contact

You can also add a picture to a contact in the Contacts application (see Add a photo to a contact).

1 Tap a picture thumbnail to view it full-screen.
2 If is not visible, tap the screen to display it.

3 Tap and tap Assign to contact.
4 Enter the contact name and tap the contact.
5 (Optional) Do either or both of the following:

• To enlarge a face or other portion of the picture: Zoom in by making the pinch-out gesture.

• To capture the portion of the picture you want for the contact photo: Tap and hold the picture, and then drag the portion you want to the center of the onscreen box. This portion becomes the contact photo.

6 Tap Assign To Contact.

Save a picture as wallpaper

Your wallpaper appears as the background in Card view.

1 Tap a picture thumbnail to view it full-screen.
2 If is not visible, tap the screen to display it.
3 Tap and tap Set wallpaper.
4 Do either or both of the following:

• To zoom out or in on a part of the picture, pinch in or out on the picture.
• To capture the portion of the picture you want to use as wallpaper, tap and hold the picture, and then drag the portion you want to the center of the onscreen box. This portion becomes the wallpaper.

5 Tap Set Wallpaper.

Share a picture

You can send a picture to other picture-enabled devices or to an email address as an attachment.

1 Tap a picture thumbnail to view it full-screen.
2 If is not visible, tap the screen to display it.

3 Tap and tap Share via email or Share via MMS.
4 Create the email or multimedia message.

TIP You can also copy pictures from your phone to your computer (see Copy files between your phone and your computer).

Upload a picture to the web

To upload a picture to a web service such as Facebook or Photobucket, you must already have an account with the service, and you must have the account set up on your phone. You can set up the account on your phone during the upload process, as described in this procedure, or you can set it up at any other time (see Set up an online pictures account on your phone).

1 Tap a picture thumbnail to view it full-screen.
2 If is not visible, tap the screen to display it.
3 Tap and tap Upload.
4 Do one of the following:

• If you have already set up your picture web service on your phone, tap the name of the service you want to use.
• If you have not set up your picture web service on your phone, tap Add An Account and tap the account type. Enter your username and password and tap Sign In. When you have signed in to your account, return to the picture in full-screen view and repeat steps 2 and 3.

Set up an online pictures account on your phone

To upload pictures to an account you have with a web service such as Facebook or Photobucket, you must set up the account on your phone.

DID YOU KNOW? If you set up a Facebook account in the Photos application, your Facebook contacts and calendar events appear in the Contacts and Calendar applications on your phone also. Likewise, if you set up a Facebook account in Contacts or Calendar, the account is already set up to allow you to upload pictures from Photos. See Online accounts available for webOS phones for information about the behavior of Facebook, Photobucket, and other online accounts on your phone.

1 Open Photos
2 Open the application menu and tap Preferences & Accounts.

3 Tap Add An Account, and tap the type of account you want to add.
4 Enter your account username and password and tap Sign In.

Delete a picture

1 Tap a picture thumbnail to view it full-screen.

2 If is not visible, tap the screen to display it.
3 Tap
4 Tap Delete to confirm.

Videos

Watch a video

To get videos on your phone, you can do any of the following:

• Copy videos from your computer (see Copy files between your phone and your computer).
• Receive videos as email attachments (see Open attachments).
• Receive videos as part of a multimedia message (see Receive and view text and multimedia messages).

You can view DRM-free videos that you receive as email attachments or that you copy from your computer in the MPEG4, H.263, H.264, MP4, M4V, 3GP, 3GPP, 3G2, and 3GP2 formats. You can view videos you open in a multimedia message in MP4 format. Videos play on your phone in landscape orientation.

KEY TERM DRM-free: Describes a file that is not protected by Digital Rights Management. DRM-free music files can be copied as many times as you like and can be played on your Pixi Plus phone.

Use the YouTube application to view YouTube videos (see YouTube).

BEFORE YOU BEGIN Before you put videos on your phone, make sure you have enough storage space on your phone to fit the file. Open Device Info and look at the Available field under Phone.

1 Open Videos

2 Tap the video.

Use video playback controls

Playback controls automatically appear when you start a video. They disappear after a few seconds. Tap the video to manually display or dismiss the controls.

Table 1. Video playback controls

Control	Function
▶	Play.
||	Pause.
●	Move forward or backward (tap and hold the slider, then drag forward or backward).
∞	Switch between full-screen view and original size.

TIP To skip ahead 30 seconds in a video, flick left to right on the screen. To jump back 10 seconds, flick right to left.

Delete a video

To delete a video file from your phone, you must put your phone in USB Drive mode and delete the video using your computer.

1 Connect your phone and your computer using the USB cable.
2 On your phone, tap USB Drive. If prompted, tap OK. On your computer, your phone appears as a removable drive.

NOTE On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard.

3 Open My Computer (Windows XP), Computer (Windows Vista/Windows 7), or the Finder (Mac), and double-click the drive representing your phone.
4 Delete the video using your computer's controls.
5 On a Windows computer, to end the connection safely, right-click the drive representing your phone and click Eject. On a Mac computer, from your desktop, drag the drive representing your phone to the Trash. Trash changes to Eject.

6 Disconnect the USB cable from the computer when the USB Drive screen no longer appears on your phone.

YouTube

Watch a video

YouTube on your phone lets you watch videos available online at the YouTube website. Videos are displayed on your phone in landscape orientation.

1 Open YouTube
2 Do one of the following:

• To search for a video: Tap Search All Videos, enter a search term, and press Enter or tap.
• To display the most highly rated videos: Tap Videos and tap Popular.
• To display the most frequently viewed videos: Tap Videos and tap Most Viewed.
• To display videos you have recently viewed: Tap Videos and tap History.

3 When the video you want appears, do one of the following:

• To view the video: Tap the video thumbnail.
• To view video details: Tap the text to the right of the video thumbnail.

DID YOU KNOW? Some videos can be viewed in YouTube on your computer only. For those videos, you can view video details on your phone, but if you try to play the video on your phone, an error message appears.

Use video playback controls

Playback controls automatically appear when you start a video. They disappear after a few seconds. Tap the video to manually display or dismiss the controls.

Table 2. Video playback controls

Control	Function
▶	Play.
||	Pause.
●	Move forward or backward (tap and hold the slider, then drag forward or backward).
←	Switch between full-screen view and original size.

Find related videos

Find videos from the same author or otherwise related to the one you selected.

On the video details screen (see Watch a video), do one of the following:

• View videos from the same author: Tap More > More From This Author.
  View related videos: Tap More > Related Videos.

Share a video

Send a friend a link to a YouTube video.

1 On the video details screen (see Watch a video), tap Share.
2 Tap Email or Text Message.
3 Address and send the message.

Music

Listen to music

You can listen to music through the speaker on the back of your phone or through a 3.5mm headset or headphones, stereo headset equipped with Bluetooth® wireless technology, or speakers (all sold separately).

To get music onto your phone, you can do any of the following:

• Copy music files from your computer (see Copy files between your phone and your computer).
• Receive music files as email attachments (see Open attachments).
• Receive music files as part of a multimedia message (see Receive and view text and multimedia messages).
• Buy music using the Amazon MP3 app on your phone (see Amazon MP3).

You can also listen to streaming music from the web directly in the web browser (see Web).

You can play music that you copy from your computer or stream from the web in the following formats: MP3, AAC, or AAC+ format. You can play music that you receive as an email attachment if it is in the MP3, AAC, AAC+, WAV, or AMR format. You can play music that you receive in a multimedia message or that you buy from Amazon MP3 if it is in the MP3 format.

1 Open Music

2 If the Music application finds no music files on your phone, tap one of the following:

• Get My Music: Read information about how to get music on your phone.
• Amazon MP3: Open the Amazon MP3 application to buy songs (see Amazon MP3).

3 Do one of the following:

• Listen to all songs on your phone: Tap Shuffle All.
• Listen to a specific song: Tap Artists, Albums, Songs, Genres, or Playlists to search that category. Continue making selections until the song you want appears. Tap the song name.
• Listen to all songs from an artist: Tap Artists and tap the artist name. To listen to the artist's songs in the order they are displayed onscreen, tap the first song. The songs play one after the other in sequence. To listen to the songs in random order, tap Shuffle All.
• Listen to an album: Tap Albums and tap the album name. To listen to the album's songs in the order they are displayed onscreen, tap the first song. The songs play one after the other in sequence. To listen to songs in random order, tap Shuffle All.
• Listen to all songs in a genre: Tap Genres and tap the genre name. To listen to the songs in the order they are displayed onscreen, tap the first song. The songs play one after the other in sequence. To listen to the songs in random order, tap Shuffle All.
• Browse a music store to preview or purchase songs (if available): Tap the music store name. Continue making selections until the song you want appears. Tap the song name.

DID YOU KNOW? Music continues to play in the background if you switch to another application, turn off the screen, or slide the ringer switch off.

Use music playback controls

Table 3. Music playback controls

Control Function

Play.
Pause.
回 Rewind.
Fast forward.
Shuffle current playlist.
Repeat. Tap once to repeat the current song. Tap again to repeat the entire playlist.
Move forward or backward. Tap the song name, then tap and hold the slider, and drag forward or backward. To display the slider, tap the text below the album art in Album Art view.

DID YOU KNOW? If you stop playback of an audio file for which the Genre field is defined as podcast, speech, spoken word, netcast, or audiobook, when you play the item again, playback resumes at the point it was stopped.

TIP If you put the Music app in the background while you work in another app, a music notification icon appears at the bottom of the screen. Tap the icon to display the music playback controls. You can use the controls even if the screen is locked.

Switch the Now Playing display

You can switch the display to show the songs you are listening to by name or by album cover art.

• While you are listening to a song, tap the header to switch between Playlist view and Album Art view.

Search for related songs or content

When you are listening to a song, you can search the web for related items such as songs by the same artist or from the same album.

1 While listening to a song, open the application menu.
2 Tap one of the web search options (such as YouTube), and then tap the info you want.

Change the order of items in the Now Playing list

• In Playlist view, tap and hold a song name. Drag the song to move it to a new location in the list.

Remove a song from the Now Playing list

• In Playlist view, throw the song name off the side of the screen. This does not delete the song file from your phone.

Delete a song

To delete a song file from your phone, you must put your phone in USB Drive mode and delete the song using your computer.

1 Connect your phone and your computer using the USB cable.
2 On your phone, tap USB Drive. If prompted, tap OK. On your computer, your phone appears as a removable drive.

NOTE On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard.

3 Open My Computer (Windows XP), Computer (Windows Vista/Windows 7), or the Finder (Mac), and double-click the drive representing your phone.
4 Delete the song using your computer's controls.
5 On a Windows computer, to end the connection safely, right-click the drive representing your phone and click Eject. On a Mac computer, drag the drive representing your phone to the Trash. Trash changes to Eject.
6 Disconnect the USB cable from the computer when the USB drive screen no longer appears on your phone.

Amazon MP3

Before you can download items using the Amazon MP3 application on your phone, you must have an Amazon account, and you must read and agree to the MP3 Music service terms and conditions.

After you purchase and download items from Amazon MP3, listen to them with your phone's Music application (see Listen to music).

NOTE Music you download from Amazon MP3 is not backed up to your Palm profile. To back up your music, you can copy downloaded files from the AmazonMP3 folder on your phone's USB drive to your computer (see Copy files between your phone and your computer).

Sign in to your Amazon account

You must be signed in to your Amazon account to download music.

1 Open Amazon MP3
2 Open the application menu and tap Sign In.
3 Enter your email address and password, and tap Sign In. To purchase songs without needing to enter your password each time, turn on Enable1-Click.

Search for a specific song, album, or artist

1 Open Amazon MP3
2 Tap Search and enter the song, album, or artist name.
3 Press Enter

4 Do one of the following:

• If the item you want appears on the screen: Tap the song, album, or artist name. Tapping the name of a song plays the preview; tapping its price gives you the option to buy it (see Preview and buy a song).
• If the item you want doesn't appear: Tap See all [total number of] results at the bottom of the Artists, Albums, or Songs section.

Browse songs, albums, artists, or genres

1 Open Amazon MP3
2 Do any of the following:

View all songs in a certain genre: Tap and tap the genre.
- View the top 10 new and notable releases: Swipe left or right on the New & Notable album thumbnails.
View the top 100 new releases: Tap New releases.
View the top 100 albums: Tap Albums.
View the top 100 artists: Tap Artists.
View the top 100 songs: Tap Songs.

View artist information

1 Search for (see Search for a specific song, album, or artist) or browse to (see Browse songs, albums, artists, or genres) an artist, and tap the artist name.
2 Tap the word in the lower-right corner of the screen (Albums, Songs, or Bio).
3 Tap to view any of the following:

• Albums: To buy and download an album, tap the album price and tap **Buy. Tap anywhere else on the album entry to view detailed album information.

Songs: To buy and download a song, tap the song price and tap Buy. Tap anywhere else on the song entry to preview the song.

Bio: Tap to read biographical information about the artist.

IMPORTANT Your credit card is charged for the price of an item as soon as you tap Buy.

View album information and buy an album

1 Search for (see Search for a specific song, album, or artist) or browse to (see Browse songs, albums, artists, or genres) an album, and tap the album name.
2 To preview a song, tap anywhere on the song entry except the price.
3 Do either of the following:

• Tap the album price and tap Buy.
• Tap a song price and tap Buy.

IMPORTANT Your credit card is charged for the price of an item as soon as you tap Buy.

Preview and buy a song

BEFORE YOU BEGIN Before you download a song to your phone, make sure you have enough storage space on your phone to fit the file. Open Device Info and look at the Available field under Phone.

1 Search for (see Search for a specific song, album, or artist) or browse to (see Browse songs, albums, artists, or genres) an album or artist entry containing the song you want.
2 To preview a song, tap anywhere on the song entry except the price.

3 Tap the song price and tap Buy.

IMPORTANT Your credit card is charged for the price of an item as soon as you tap Buy.

View and work with downloaded items

1 Tap Download on any screen displaying this button. This displays items that your are currently downloading or that you already downloaded.

2 To cancel a current download, tap 心

After you download an item, listen to it in the Music application (see Listen to music).

Web and wireless connections

With your wireless service provider's network and your Palm® Pixi™ Plus phone's web browser, you can take the web with you almost anywhere you go.

The Bluetooth® wireless technology on your phone helps you easily set up wireless connections to a number of devices.

In this chapter

124 Wi-Fi
126 Location Services
127 Web
131 Google Maps
132 VZ Navigator
134 Bluetooth® wireless technology

Wi-Fi

What is a Wi-Fi connection?

Many environments, such as corporate offices, coffee shops, airports, and libraries, offer access to a Wi-Fi network. A Wi-Fi network is a wireless local area network (WLAN). Your phone supports W-Fi connectivity based on the 802.11 standard (802.11b and 802.11g), with WPA, WPA2, WEP, and 802.1x authentication. A Wi-Fi access point, also called a hotspot, is a network device with an antenna that provides wireless connections to a larger network. When you're within range of an accessible Wi-Fi network, you can use your phone's Wi-Fi feature to connect to that network and access the web.

Why use a Wi-Fi connection?

A Wi-Fi connection is especially helpful in the following situations:

• You're outside a coverage area and you want to access the web.
• You want to maintain a web connection while talking on the phone.
• You're inside a coverage area, but outside the Verizon Wireless EvDO coverage area. (A Wi-Fi connection may provide faster throughput than a 1x data connection.)

Are there different kinds of Wi-Fi networks?

There are two types of Wi-Fi networks:

• Open networks: These networks broadcast their name (SSID) and do not require you to enter a password or other settings. To learn how to connect to an open network for the first time, see Connect to a new open network.
• Secure networks: These networks may broadcast their name, but at the very least, they require you to enter a password that you get from an administrator (who may be, for example, the librarian or the person behind the counter at the coffee shop). You may also have to get other

network settings from the system administrator. To learn how to connect to a secure network for the first time, see Connect to a new secure network.

To connect to either type of network after the first time, see Connect to a previously used network.

Turn Wi-Fi on and off

Do one of the following:

• Open Wi-Fi, and tap On or Off.
• From any screen: Open the connection menu at the upper-right corner, tap Wi-Fi, and tap Turn on Wi-Fi or Turn off Wi-Fi.

If your phone finds the network you want, tap the network name to connect to it. Otherwise, see Connect to a new open network and Connect to a new secure network.

Connect to a new open network

For an explanation of open networks, see Are there different kinds of Wi-Fi networks?

Some locations, such as airports or coffee shops, provide an open network but charge a fee to use it. After you connect your phone to the network, you need to open the web browser and register with the Wi-Fi service provider before you can check email or browse the web.

1 Open Wi-Fi
2 Make sure Wi-Fi is on (see Turn Wi-Fi on and off).
3 Do one of the following:

• If the network you want is displayed: Tap the network name.

• If the network you want is not displayed: Tap Join network and enter the network name. Make sure Open is displayed in the Security field, then tap Connect.

TIP You can also open Wi-Fi by opening the connection menu, tapping Wi-Fi, and tapping Wi-Fi Preferences.

Connect to a new secure network

For an explanation of secure networks, see Are there different kinds of Wi-Fi networks?

1 Open Wi-Fi
2 Make sure Wi-Fi is on (see Turn Wi-Fi on and off).
3 Do one of the following:

• If the network you want is displayed: Tap the network name, enter yourUsername and/or Password, and tap Sign In. You're done.
• If the network you want is not displayed: Tap Join network and enter the network name. Follow steps 4 to 7.

4 Tap the Security field, and then tap the network type: Open, WPA-personal, WEP, or Enterprise.
5 Tap Connect.
6 A series of different screens appears depending on the network type. Enter or select the following if you are prompted to do so:

Username and/or Password.

Certificate

7 Tap Sign In.

Connect to a previously used network

• If Wi-Fi is turned off: Turn on Wi-Fi (see Turn Wi-Fi on and off). Your phone automatically attempts to connect to a previously used network, starting with the most recently used network.
• If Wi-Fi is turned on but you are not connected to a network: Your phone automatically attempts to connect to a previously used network, starting with the most recently used network.
• If you are connected to one network and want to use a different one: OpenWi-Fi ① . Tap another network name.

Disconnect from a network

When you disconnect from a network, you can keep it on your list of known networks so that your phone can automatically connect to it again. If you remove the network from your list of known networks, however, you must reconnect to the network. Follow the steps in Connect to a new open network or Connect to a new secure network to connect to the network again.

• To disconnect from a network but keep it on your list of known networks: Turn off Wi-Fi (see Turn Wi-Fi on and off). This disconnects from the network.
• To disconnect from a network and remove it from your list of known networks: Open Wi-Fi. Tap the network name, and then tap Forget Network.

Customize connection settings

Do not change Wi-Fi settings unless you are having trouble connecting to a network.

BEFORE YOU BEGIN You must be connected to the network you want to customize (see Connect to a new open network, Connect to a new secure network, or Connect to a previously used network).

1 Open Wi-Fi
2 Tap the network name.
3 In Automatic IP settings, tap On or Off.

When Automatic IP Settings are on: The IP address is automatically and dynamically configured.

When Automatic IP Settings are off: You can manually configure the IP address.

4 If you turned automatic IP settings off, enter any of the following:

IP Address

Subnet Address

Gateway

DNS Server: addresses (#1 and #2)

5 Tap Done.

Location Services

The Location Services application provides information about your location to applications that request it. For example, Google Maps may use your location information if you need driving directions.

NOTE Location Services is available only when Google Services are on.

1 Open Location Services

2 The first time you open Google Services you may be asked to review and accept the terms of use, and decide whether to allow anonymous data collection. Tap Next and do the following:

• Review the terms of use.
• If you decide not to allow anonymous data collection, tap the checkmark to remove it.
• Tap Agree or Don't Agree.

3 Decide whether to enable auto locate, or whether you want to be asked each time an application needs to know your location: Tap Auto Locate or Ask Each Time.

4 To change settings after you accept the terms of use, tap On or Off for any of the following:

• Auto Locate: If you turn Auto Locate off and an application subsequently needs to know your location, a notification appears asking if the application can identify your location. Tap Allow to turn on Location Services for that session only.
• Geotag Photos: If Geotag Photos is turned on, photos are tagged with the latitude and longitude coordinates of the location in which they were taken.

DID YOU KNOW? The geotag is stored as an Exif tag in the photo file, not on the image itself. A common use of the geotag occurs in online photo services like Photobucket and desktop apps like Google Earth, which use the data to position the photo as a thumbnail on a map.

• Background Data Collection: Turn on Background Data Collection to allow the collection of anonymous aggregate location data to improve the quality of the location services provided to applications that require them.

5 To turn Google Services on or off, open application menu, tap Locate Me Using, and choose one or both of the following:

GPS
- Use Google Services

Web

Go to a website

The web browser on your phone is capable of displaying most web content. The browser features the latest web standard technologies such as HTML 4.01, CSS 2.1, Ajax, and JavaScript. It does not support plug-ins such as Flash or Java applets.

1

2 Enter the address of the page. You don't need to enter the prefix http://www.

If the page appears in the list of viewed pages, tap it to go there again. If not, press Enter

DID YOU KNOW? If you browse to a secure web page, the lock icon in the address line appears closed.

3 To cancel a page while it is loading, tap

Go to a website using search

You can also search the web from the Launcher or Card view (see Search to find info and make calls).

1 Open Web
2 Enter the search term and tap a search option.

Open another browser

If you are looking at one web page and need to check something on a different one, simply open another browser.

1 Open Web , open the application menu and tap New Card.
2 Enter an address or search term for the second instance of the browser.
3 To move between the two pages, tap the center of the gesture area to display Card view. Tap one web page and then the other to go between the two.

Navigate a web page

• Move back through previously viewed pages: Tap or make the back gesture from right to left anywhere in the gesture area.
• Move forward through previously viewed pages: Tap or make the forward gesture from left to right anywhere in the gesture area.
• Refresh the current page: Tap
• Scroll a page: Swipe up or down on the screen.
• View a web page in landscape mode: Turn the phone on its side. When the display is in landscape mode, you can swipe up and down on the gesture area to scroll up and down a page.
• Zoom in or out on a page: Pinch out to enlarge items onscreen. Pinch in to decrease the size of items onscreen. Double-tap the screen to zoom in or out a specified amount.
• Zoom in on a column of a web page: Double-tap the page to center a column and enlarge it. To zoom out to see the whole page again, keep double-tapping.
• Pan a page: Tap, hold, and drag the page.
• Enter information in a form: Tap the form field. Enter or select information and press Enter
• Share a web address as a link: Open the application menu, tap Page, and tap Share. Create the email message.
• Display the address bar: Start typing a search term or web address, or scroll to the top of the page.

Add a web page to the Launcher

Add any web pages you visit frequently to the Launcher so you can access them in a few taps.

1 Open the page you want to add to the Launcher.
2 Open the application menu, tap Page, and tap Add To Launcher.

3 Enter any of the following:

Icon: Tap the currently displayed page icon thumbnail. Then tap, hold, and drag the web page to use a different portion of the page as the Launcher icon. You can zoom in or out of the page while selecting the portion you want to use. The portion that appears in the white square is used as the icon. Tap Done.

Title: See Text selection gestures for useful gestures if you want to edit the page title.

URL: Enter or edit the URL for the page. For example, change the URL to the home page of a site instead of a drill-down page within the site.

4 Tap Add To Launcher.

The page now appears as an icon on the Launcher. Tap the icon to open the page. To delete the page from the Launcher, see Delete an application.

Create a bookmark

1 Open the page you want to bookmark.
2 Open the application menu and tap AddBookmark.

3 Enter any of the following:

Icon: Tap the currently displayed bookmark icon. Then tap, hold, and drag the web page to use a different portion of the page as the bookmark icon. You can zoom in or out of the page while selecting the portion you want to use. The portion that appears in the white square is used as the icon. If you add the bookmark to the Launcher, the icon is used as the Launcher icon. Tap Done.

Title: See Text selection gestures for useful gestures if you want to edit the bookmark title.

URL: Enter or edit the URL for the bookmark. For example, change the URL to the home page of a site instead of a drill-down page within the site.

4 Tap AddBookmark.

The first 12 bookmarks you create become thumbnails on the start page of the web app.

Open a bookmarked page

Do one of the following:

• From the start page when you open the browser, tap a thumbnail.
• To open a bookmark if it's not on the start page, or after you navigate away from the start page, open the application menu and tap Bookmarks. Then tap a bookmark.

Edit, reorder, or delete a bookmark

1 Open the application menu and tap Bookmarks.

2 Do one of the following:

• Edit: Tap to the right of the bookmark name. Enter the new icon, title, or URL and tap SaveBookmark.
• Reorder: Tap, hold, wait for the visual cue, and then drag the bookmark.
• Delete: Throw the bookmark off the side of the screen and tap Delete.

Return to previously viewed web pages

1 Open the application menu and tap History.

2 Scroll to the page name and tap the page.

You can also search for a recently viewed page by entering a term or address in the address bar in the standard Web view, that matches the page name or address.

Use links on a web page

• To follow a link to another page: Zoom in on the page (pinch out or double-tap the page), and tap the link.
• To dial a phone number that appears as a link: Tap the link to display the dial pad with number entered, and tap.

Customize web browser settings

1 Open Web

2 Open the application menu and tap Preferences.

3 Set any of the following:

Block Popups: Prevents websites from opening up new browser windows. Tap Yes to turn Block Popups off.

Accept Cookies: Allows cookies from any website you view, even if you are redirected to a site from another site. Tap Yes to turn Accept Cookies off.

JavaScript: Tap On to turn off JavaScript. Turning off JavaScript may prevent some websites from functioning properly.

Clear History: Tap to delete your browsing history.

Clear Cookies: Tap to delete cookies used by some websites to remember visiting history and user settings.

Clear Cache: Tap to delete any web page content that has been stored in the local cache. This ensures that you are viewing the most current content when you visit a web page.

Google Maps

1 Open Google Maps
2 Tap Menu in the lower-right corner.

In Google Maps, use these icons to do the following:

Table 1. Google maps icons

Icon	Description
Q	Search Map: Search for location.
B	Show Traffic: View local traffic conditions.
D	Directions: Get directions.
S	Satellite: View a satellite photo of the map area.
M	Map: Return to Map view from Satellite view.
?	Help & Terms: Get help.
√	Clear Map: Clear the current map.
×	Close Menu: Close the Google Maps menu.

VZ Navigator

You can use VZ Navigator to check weather conditions, get driving directions, and search for services.

Sign up for VZ Navigator

The first time you open VZ Navigator, you are asked to pay a monthly subscription for the service. To continue, tap Buy and then tap Accept to confirm your purchase. Review the license agreement and tap Accept to continue.

NOTE When you agree to buy VZ Navigator, the charge is added to your monthly Verizon Wireless bill.

Check local weather conditions

1 Open VZ Navigator
2 If prompted, tap Allow to turn on Location Services.

3 Tap the temperature to see the local seven-day forecast. In forecast view, tap a day to see wind, precipitation, humidity, sunrise, and sunset information for that day.

Get directions

1 Open VZ Navigator
2 If prompted, tap Allow to turn on Location Services.
3 Tap Navigate.

4 Enter the following information:

• Destination: Enter a destination, or tap and select a destination from Recents, Favorites, Contacts, or Airports.

Start: Your current location is entered as your default starting point. Tap Current Location and enter a new starting point, or tap and select a starting point from Recents, Favorites, Contacts, or Airports.

Route Options: Tap to select your preferred route options.

5 Do one of the following:

• To start turn-by-turn voice navigation: Tap Navigate.
• To see step-by-step text directions: Tap Preview.

Share location information

NOTE You can only share location information with other Verizon Wireless phones.

1 Open VZ Navigator
2 If prompted, tap Allow to turn on Location Services.
3 Tap Share.
4 Tap Share New Place.
5 In the To field, do one of the following to address the message:

• Enter a contact name, initials, or email address. Tap the email address when it appears.
• Tap to open the full contact list. Tap the contact you want.
• Enter the full email address for a recipient who is not a contact.

(Optional) To share a location other than your current location, tap in the Place field and browse to a new location.
7 (Optional) Type a message in the Message field.
8 Tap Send.

Find a location or a service

1 Open VZ Navigator

2 If prompted, tap Allow to turn on Location Services.
3 Tap Find.

4 Tap any of the following:

Places: Search for a variety of services, including hospitals, gas stations, banks, restaurants, stores, and more.

Movies: Search for movies playing near you.

Events: Search for events happening near you.

Address: Search for an address.

Airports: Search for directions to an airport.

Customize VZ Navigator

1 Open VZ Navigator
2 If prompted, tap Allow to turn on Location Services.

3 Open the application menu and tap Preferences. Tap any of the following:

Regional: Select units of measurement for distance and temperature.

Navigation: Select a mode of transportation, and then set your preferences for the kind of route VZ Navigator should design for you.

Display: Select items for the icon tray displayed on maps and for the carousel displayed on the main screen of VZ Navigator.

Audio: Select the voice that gives you turn-by-turn directions, and set whether you want to hear street names or short voice prompts.

4 To clear all your VZ Navigator information, including messages, recents, and favorites: Open the application menu, tap Master Clear, and tap OK.

Bluetooth® wireless technology

What is Bluetooth® wireless technology?

With the Bluetooth® wireless technology on your phone, you can connect to a number of Bluetooth devices, including a hands-free device such as a headset or car kit; see Set up and use a Bluetooth® hands-free device.

Before you can connect to another Bluetooth device, you need to pair with that device. You can either make the pairing request from your phone (see Make a pairing request to another device), or accept a pairing request from the other device (see Accept a pairing request from another device).

Turn the Bluetooth feature on/off

Do one of the following:

• Open Bluetooth , and tap On or Off.
• From any screen: Open the connection menu, tap Bluetooth, and tap Turn on Bluetooth or Turn off Bluetooth.

Make a pairing request to another device

BEFORE YOU BEGIN The other device must be discoverable to appear on your phone's Devices list. Check the documentation that came with the other device for information on making it discoverable.

You can make a pairing request to a Bluetooth audio device such as a headset, car kit, or A2DP device.

1 Open Bluetooth

2 Make sure Bluetooth is on (see Turn the Bluetooth feature on/off).

3 Tap Add device and tap the device name on the list of discoverable Bluetooth devices.
4 If a passkey is not required, pairing is complete when the Devices list appears. If a passkey is required, tap Yes, allow.
5 Do one of the following:

• An automatically generated passkey appears on the passkey screen: Check the other device screen to verify that the passkey is correct, and tap Yes, connect to connect.
• The screen displays a passkey generated by your phone: Enter the displayed passkey on the other device.
• The screen prompts you to enter a passkey: Check the documentation that came with the other device to see if there's a required passkey. If so, enter that passkey on your phone. If not, make up a passkey and enter it on both devices.

TIP You can also open the Bluetooth app by opening the connection menu, tapping Bluetooth, and tapping Bluetooth Preferences.

Accept a pairing request from another device

NOTE Your phone is discoverable only when the Bluetooth app is open, the app window is maximized, and Bluetooth is turned on. If you move away from the Bluetooth app, minimize the app to a card, or turn off the screen; your phone is no longer discoverable.

1 Open Bluetooth

2 Make sure Bluetooth is on (see Turn the Bluetooth feature on/off).
3 Initiate a pairing from the other device.
4 When the connection request appears, tap Yes, allow.
5 If a passkey is not required, pairing is complete when the Devices list appears. If a passkey screen appears, do one of the following:

• An automatically generated passkey appears on the passkey screen: Check the other device screen to verify that the passkey is correct, and tap Yes, connect to connect.
• The screen displays a passkey generated by your phone: Enter the displayed passkey on the other device.
• The screen prompts you to enter a passkey: Check the documentation that came with the other device to see if there's a required passkey. If so, enter that passkey on your phone. If not, make up a passkey and enter it on both devices.

Connect with a paired device

After you pair with a device, you can connect to that device without having to go through the pairing process again.

NOTE To connect with a paired computer, you must initiate the connection from the computer. See the computer documentation for instructions.

1 Open Bluetooth

2 Make sure Bluetooth is on (see Turn the Bluetooth feature on/off) and tap the device name.

Disconnect from a device

Disconnecting from a device does not mean you delete the relationship you created between the device and your phone. See Connect with a paired device for instructions on how to reconnect with the device.

1 Open Bluetooth

2 Tap the connected device name to disconnect from it. Or tap another device name to disconnect from the current device and connect to the new device.

Delete a device

Deleting a device means you end the relationship you created between your phone and the device. This means that you must pair with the device again if you want to connect (see Make a pairing request to another device or

Accept a pairing request from another device). If all you want to do is temporarily disconnect from a device, see Disconnect from a device.

1 Open Bluetooth
2 Throw the name off the side of the screen and tap Delete.

Rename a device

1 Open Bluetooth
2 Tap and hold the device name.
3 Enter a new name.

Documents

• Your Palm® Pixi™ Plus phone enables you to take your office with you—including your Microsoft Office files. You can view and search Microsoft Word, Excel®, and PowerPoint® files on your phone.

You can also view PDF files on your phone.

In this chapter

138 Doc View
141 PDF View

Doc View

With Doc view, you can view Microsoft Word, Excel®, and PowerPoint® files on your phone.

Open a file

BEFORE YOU BEGIN Before you put files on your phone, make sure you have enough storage space on your phone to fit the file. Open Device Info and look at the Available field under Phone.

You can view a file that you copy from your computer (see Copy files between your phone and your computer) or receive as an email attachment (see Open attachments). You can view files in DOC, DOCX, TXT, XLS, XLSX, PPT, and PPTX formats.

1 Open Doc view. The list of the Microsoft Office files that are on your phone appears onscreen.

2 To search for a file, begin typing the name. Tap the file when it appears.
3 To open a second file: Open the application menu and tap Open. Tap the file.

Change the display size

For information on zooming in and out, see Zoom gestures.

• Pinch out to enlarge items onscreen.
• Pinch in to decrease the size of items onscreen.
• Double-tap the screen to zoom in or out a specified amount.
• Turn on horizontal scroll (Word documents only): Open the application menu and tap Wide View. In Wide view, text does not wrap on the right side of the screen. You can scroll horizontally to see more text.

Find text in a file

1 With a file open, open the application menu and tap Find.

Mobile products for extraordinary lives

At Palm, we' ve focused on creating instinctive yet powerful mobile products that enable people to better manage extraordinary lives on the go. Our goal is to deliver products that implement technology in a truly useful way. We innovate. We create and define categories. Expect not just more, but better. Not just faster, but more useful.

A culture of game-changing innovation

The original Palm Pilot defied conventional wisdom when it was introduced in 1996, but it became the world's most personal embodiment of technology, sparking the mobile-computing revolution.
- In 1999, the Palm V charmed the gadget geeks and won over the trendsetters with its iconic status-symbol style, making it the tipping point for mainstream market adoption.
The TreetTM phone effectively created the smartphone market by combining a compact mobile phone with email, an organizer, messenger and web access-alloying users to

2 Type the text you want to find and press Enter or tap . The first instance of the text appears highlighted.
3 Find the next instance: Tap .

Find the preceding instance: Tap A.

4 To exit search, open the application menu and tap Find.

Save a file with a new name

1 With the file open, open the application menu and tap Save As.
2 Enter the new file name and tap Save As.

Share a file

1 With the file open, open the application menu and tap Share.
2 Create the email message and tap

View file properties

You can view properties such as the file size, date created or modified, and more.

1 With the file open, tap the file name.

2 Tap outside the file properties to dismiss them.

Work with comments, endnotes, and footnotes in a Microsoft Word document

In an open Word document, comments, endnotes, and footnotes are indicated by highlighted text.

1 Tap the text or footnote indicator to open the comment, endnote, or footnote.

2 To close the comment, endnote, or footnote, tap outside it.

Select a row or column in an Excel® spreadsheet

• Tap the row header or column header.

Resize rows or columns in a spreadsheet

1 Open the application menu and tap Resize.
2 Tap, hold, and drag the row or column.

Show or hide rows or columns in a spreadsheet

• To hide a row or column: Tap the row or column header to select it, and tap Hide selected.

• To show a hidden row or column: Tap, hold, and drag one of the row or column headers to either side of the hidden row or column. Tap Show Hidden.
• To display all hidden rows or columns: Open the application menu and tap Show All Hidden.

Sort your data in a spreadsheet

• Tap the column header and tap Sort ascending or Sort descending.

Switch among sheets

Do one of the following:

• Tap → or ← to move to the next or previous sheet.
• Open the application menu and tap Worksheets. Tap the sheet.
• Tap the current sheet number in the lower-left corner of the screen. Enter the page number you want to jump to and press Enter

View comments in a spreadsheet

In an open Excel® spreadsheet, comments are indicated by a red triangle in the upper-right corner of the relevant cell.

1 Tap the red comment indicator to open the comment.
2 Tap the comment to close it.

Switch among views in a PowerPoint® presentation

In an open presentation, open the application menu and tap a view.

To return to normal presentation from Outline or Show Notes view:

From Outline view: Tap a slide.
- From Notes view: Open the application menu, and tap Show Notes.

Move around in a presentation

• Go to the next or preceding slide: Tap → or ←.
• Jump to a different slide: Tap the current slide number in the lower-left corner of the screen. Enter the slide number you want and press Enter

Upgrade to Documents To Go® from DataViz

With Documents To Go® from DataViz, you can create and edit Word, Excel, and PowerPoint files right on your phone, in addition to viewing them.

1 Open Doc View
2 Open a document, open the application menu, scroll down the menu if needed, and tap Document Editing.

For more information on Documents To Go, go to dataviz.com.

PDF View

With PDF View, you can view PDF (Adobe Acrobat) files on your phone.

Open a file

You can view a PDF file that you copy from your computer (see Copy files between your phone and your computer) or receive as an email attachment (see Open attachments).

BEFORE YOU BEGIN Before you put files on your phone, make sure you have enough storage space on your phone to fit the file. Open Device Info and look at the Available field under Phone.

1 Open PDF View . The list of your files appears onscreen.
2 To search for a file, begin typing the name. Tap the file when it appears.

If the PDF file was created with a password, enter the password to open the file.

3 To open a second file: Open the application menu and tap Open. Tap the file.

TIP To move between open PDFs, tap the center of the gesture area to go to Card view. Tap the card of the PDF you want to read.

Move around in a file

• Go to the next or preceding page: Tap or
• Jump to a different page: Tap the current page number at the bottom of the screen. Enter the page number you want and press Enter

Change the display size

For information on zooming in and out, see Zoom gestures.

• Pinch out to enlarge items onscreen.
• Pinch in to decrease the size of items onscreen.
• Double-tap the screen to zoom in or out a specified amount.

Find text in a file

1 With a file open, open the application menu and tap Find.

2 Type the text you want to find, and press Enter or tap . The first instance of the text appears highlighted.
3 Find the next instance: Tap

Find the preceding instance: Tap

4 To exit search, open the application menu and tap Find.

Save a file with a new name

1 With the file open, open the application menu and tap Save As.

2 Enter the new file name and tap Save As.

Share a file

1 With the file open, open the application menu and tap Share.
2 Create the email message and tap

View bookmarks

If a PDF file was created with bookmarks, you can see the bookmarks on your phone.

1 With the file open, open the application menu and tap Bookmarks.

2 To search for a specific bookmark, type the bookmark name.
3 Tap a bookmark to jump to that section of the file.

Preferences

There are lots of ways to make your Palm® Pixi™ Plus phone work better for you. Personalize your phone to make it match your lifestyle.

You can easily customize many features of your phone like the wallpaper, screen brightness, ringtone for incoming calls, and more.

In this chapter

144 Backup
146 Date & Time
147 Device Info
150 Regional Settings
150 Screen & Lock
152 Sounds & Ringtones

Backup

Back up your information

A Palm profile connects your phone to Palm to get automatic updates, back up your data, and more. You create a Palm profile when you set up your phone.

Your phone backs up the contacts, calendar events, tasks, and memos that are in your Palm profile account, as well as system settings and applications you downloaded to your phone. An automatic backup to your Palm profile of all this information happens every day. So if you ever need to erase the info from your phone, you can restore all your backed-up info. You can turn off automatic backup, and you can also perform a manual backup.

Backup does not affect information stored in online accounts like Google. Information stored in online accounts is synchronized by the online provider at regular intervals. Information stored in Outlook Exchange is synchronized by your company's Exchange server.

1 Open Backup

2 Do any of the following:

• Back up your information manually: Tap Back up now.
• Turn off automatic backup and delete backed-up information: Tap On to switch backup from On to Off. Tap Turn Off And Erase Data. This deletes all your information on the server. It does not affect the information on your phone.

TIP Open Device Info to delete the information on your phone (see Erase data and reset your phone).

• Turn on automatic backup if you had previously turned it off: Tap Off to switch Backup from Off to On.

What information is backed up?

All data backed up to your Palm profile is encrypted, and only you, the profile owner, can access your data. Backed up data cannot be accessed by Palm. Data in your Palm profile account can only be added to or edited on your phone.

IMPORTANT In the event that your phone is lost or stolen, you can go to your Palm profile on palm.com and from there erase the data on your phone.

The following table lists info that is and is not backed up to your Palm profile:

Table 1.

Application Backed up Not backed up

Backup Backup setting is on by default.

Bluetooth Nothing is backed up.

Table 1.

Application	Backed up	Not backed up
Calendar	Events in your Palm profile account.	Events in online accounts.
	Username for accounts like Google that sync calendar events online.	Password for online accounts.
	Preferences (see Customize Calendar).
Contacts	Contacts in your Palm profile account.	Contacts in online accounts.
	Username for accounts like Google that sync contacts online.	Original contact photos added from a local image on the phone.
	Preferences (see Customize Contacts).	Password for online accounts.
	Linking relationships between contacts.	Speed dials.
Date & Time	Nothing is backed up.
Doc View	Nothing is backed up. Keep a copy of these files on your computer (see Copy files between your phone and your computer).
Email	Username of your email accounts. When you sign in to your Palm profile after your phone is erased, email accounts are restored automatically and synchronized.	Emails, their passwords, contents, and attachments, their sort order, and account preferences.

Table 1.

Application	Backed up	Not backed up
Launched	Nothing is backed up.
Location Services	Nothing is backed up.
Memos	All memos.
Messaging	Username of accounts.	Message contents, passwords, attachments, and history.
Music	Nothing is backed up. Keep a copy of these files on your computer (see Copy files between your phone and your computer).
PDF View	Nothing is backed up. Keep a copy of these files on your computer (see Copy files between your phone and your computer).
Phone	Nothing is backed up.
Photos	Username of online accounts like Facebook and Photobucket.	No photos are backed up. Keep a copy of your photos on your computer (see Copy files between your phone and your computer). Online passwords are not backed up.
Regional Settings	Nothing is backed up.
Screen & Lock	Nothing is backed up.
Sounds & Ringtones	Nothing is backed up.

Table 1.

Application	Backed up	Not backed up
Tasks	Tasks in your Palm profile account.	Tasks in online accounts.
	Username for accounts like Microsoft Exchange ActiveSync that synchronize tasks online.	Passwords are not backed up.
Third-party apps	Apps you downloaded are downloaded again from App Catalog.
Videos	Nothing is backed up. Keep a copy of these files on your computer (see Copy files between your phone and your computer).
Wallpaper	Nothing is backed up.
Web	Browser cookies.

Update your Palm Profile settings

In the event that your phone is lost or stolen, you can go to your Palm profile at http://www.palm.com/palmprofile and from there erase the data on your phone.

IMPORTANT To ensure that the data on your phone is consistent with that stored on your Palm profile, it is recommended that you perform a manual backup of your data after changing any of your Palm profile settings (see Back up your information).

1 Open Backup
2 Tap application menu and tap Palm Profile.

3 Enter your Palm profile password and tap Done.

4 Edit any of the following:

First Name/Last Name Change the first name and/or last name associated with your Palm profile.

Email: Change the email address associated with your Palm profile. A verification email is sent to the new address. Click the link in the email to verify the new address. After you verify, the email address is changed.

Security Question/Answer: Tap the current question and tap a new one. Then tap Answer and enter an answer.

Change Password: Tap Change Password. Enter your new password and confirm it. Tap Done.

Date & Time

You can set your phone to adjust the date and time automatically to the local date and time wherever you are, or you can turn this feature off and enter this information manually.

1 Open Date & Time

2 Set any of the following:

Time Format: Set whether to use a 12-hour or a 24-hour format.

Network time: Tap On or Off. If you turn this option off, select the date and time. If you switch from manual time to network time, there might be a delay before the network time updates on your phone.

Network time zone: Tap On or Off. If you turn this option off, tap the city that appears onscreen. Type the name of a country or city in the time zone you want, and then tap the location.

Device Info

View system information

1 Open Device Info. Basic system information is displayed, such as your phone number, battery usage, and available memory.
2 To view more detailed system information, tap More Info, and tap Software or Hardware.

Rename your phone

1 Open Device Info
2 Tap the Name field and enter the new name.

Restart your phone

If an application freezes, first try restarting your phone. No files or settings are changed when you restart. Do one of the following:

1 Do any of the following:

• Open Device Info , tap Reset Options and tap Restart.
• Press and hold the power button, tap Power, and then tap Restart.

NOTE If the screen does not respond to taps, press and hold power G and slide the ringer switch three times to restart your phone.

Erase data and reset your phone

If restarting your phone does not solve the problem of application freezes, you may need to reset the phone. A reset deletes some or all information from your phone (depending on the type of reset you select). After a reset, you must follow the prompts to sign in to your Palm profile again before you can use your phone.

IMPORTANT You should perform a manual backup of your data before resetting your phone (see Back up your information).

1 Open Device Info

2 Tap Reset Options.

3 Do one of the following:

• Erase all data from the phone except items stored in USB Drive storage, such as pictures, videos, and music: Tap Partial Erase twice.
• Erase all data from the phone: Tap Full Erase twice (scroll down to see this option). All data from all accounts and in USB Drive storage is erased from your phone, including information about your Palm profile. But all your data on the Web—in your online accounts and in your Palm profile—is untouched. Perform a full erase when you give your phone to somebody else and you don’t want that person to be able to access your data. Also, before giving your phone to another person, you must manually delete all the apps you installed, because they reappear on your phone after a full erase (see Delete an application).

After a full erase, you can sign in to your Palm profile either on a new webOS phone or the same phone you just erased. Signing in restores your Palm profile data and information from online accounts, but not your stored files such as pictures, videos, and music (you must copy those again to the phone; see Copy files between your phone and your computer). You can also sign in to your Palm profile on a new phone and restore your data to the new phone.

TIP You can also perform a full erase by pressing and holding Option + Sym + power G.

IMPORTANT If you have a Palm profile from a phone that you no longer use, you can sign in to your existing profile. All info associated with your profile is downloaded to your new phone.

Run Quick Tests

If you are troubleshooting your device with a support agent, you can run Quick Tests to get diagnostic information. If you need more information after running Quick Tests, you can run one or more Interactive Tests (see Run Interactive Tests).

1 Open Device Info
2 Open the application menu and tap Quick Tests.
3 Work with the support agent to view and report the test results.

Run Interactive Tests

If you are troubleshooting your device with a support agent and need more information after running Quick Tests (see Run Quick Tests), you can run one or more Interactive Tests.

1 Open Device Info
2 Open the application menu and tap Interactive Tests.
3 Work with the support agent to run and view results from one or more tests.

Change default applications

If you have more then one application on your phone that can perform a particular function, you can change the default application to use for that function. For example, your phone comes with two applications that can be used to show the map location of an address: Google Maps and VZ Navigator. You can select which of these applications opens by default when you tap an address to see its location on a map. Google Maps is the default application.

1 Open Device Info
2 Open the application menu and tap Default Applications.
3 Tap a data type in Data Types and tap an application.

To override the default application setting when looking for the map location of an address: Press and hold Option , tap the address, and tap an application.

Use Certificate Manager

Certificates are digital documents that are used to authenticate and exchange information on networks. Certificates can be issued for a user, a device, or a service.

Add a certificate from USB Drive storage

You can install a certificate that is located in the USB Drive storage on your phone. To copy a certificate into USB Drive storage, see Copy files between your phone and your computer.

1 Open Device Info

2 Open the application menu and tap Certificate Manager.

3 Tap and tap the certificate name.

Add a certificate from an email attachment

Open the email attachment (see Open attachments), and then tap Trust Certificate.

View certificate details

Only user-installed certificates can be viewed.

1 Open Device Info
2 Open the application menu and tap Certificate Manager.
3 Tap the certificate name.

Delete a certificate

Only user-installed certificates can be deleted.

1 Open Device Info
2 Open the application menu and tap Certificate Manager.
3 Tap the certificate and tap Delete Certificate.

Regional Settings

Language

You can set your phone display to any language available for the device.

1 Open Regional Settings
2 Tap the language.
3 If a region list is displayed, tap the region.
4 Confirm you want to use the new language, or revert to the original language.

Your phone resets after you select a new language. You do not lose any data or applications from the reset.

Formats

You can set your phone to format numbers, currency, date, and time to reflect your country's style.

1 Open Regional Settings
2 Tap the country name.
3 Do one of the following:
- Type the name of the country, and when it appears, tap it.

• Scroll down to find a country, and then tap it.

4 Confirm you want to change the format, or tap Cancel.

Your phone restarts after you select a new country format. You do not lose any data.

Screen & Lock

Change screen brightness

1 Open Screen & Lock
2 Under Screen, tap, hold, and drag the Brightness slider to the preferred level.

Set the interval for turning the screen off automatically

By default, your screen turns off after one minute of inactivity to save battery power. You can change this interval.

1 Open Screen & Lock
2 In Turn Off After, tap the interval shown, then tap the number of seconds or minutes.

Change your wallpaper

Your wallpaper is the screen background in Card view. You can customize the wallpaper to show a favorite picture.

1 Open Screen & Lock
2 Tap Change Wallpaper.

3 Do one of the following:

• Use an existing picture as the background: Tap the album containing the picture, and tap the picture (see Save a picture as wallpaper.
• Use a new picture as the background: Tap New Photo and take the picture.

4 (Optional: applies to new pictures only) Do either or both of the following:

• To zoom out or in on a part of the picture, pinch in or out on the picture.
• To capture the portion of the picture you want for your wallpaper, tap and hold the picture, and then drag the portion you want to the center of the onscreen box.

5 Tap Set Wallpaper.

Turn advanced gestures on/off

Turning on advanced gestures gives you two new gestures, previous and next, and also changes the way you make the back gesture, and the forward gesture (in Web only).

• New gestures: The previous and next gestures let you move among your open applications without first going to Card view. The previous gesture is a full swipe from left to right across the entire length of the gesture area. The next gesture is a full swipe from right to left across the entire length of the gesture area. Use these gestures when you have more than one app open and an app is displayed full-screen. By making the previous and next gestures you go from full-screen view to full-screen view of each app. The order of applications is determined by the order that you opened them or arranged them in Card view.

• Change to back gesture: The back gesture still goes from right to left in the gesture area, but you must make a shorter swipe, from the center outward.

• Change to front gesture: The front gesture (available in Web only) still goes from left to right in the gesture area, but it's a shorter swipe, from the center outward.

1 Open Screen & Lock

2 In Switch Applications, tap On or Off.

Set options for unlocking the screen

The screen locks five seconds after it turns off automatically, or immediately if you turn the screen off manually. Use Secure Unlock if you want to require a PIN or a password to unlock the screen.

TIP If your company issued your phone to you, check with your system administrator whether the company has its own settings for locking and unlocking the screen of your phone.

1 Open Screen & Lock

2 To turn on Secure Unlock, tap Off in Secure Unlock, and then tap Simple PIN or Password and do one of the following:

• Simple PIN: Enter a PIN of any length. This is a PIN that you make up. Enter the PIN again to confirm, and then tap Done.
• Password: Enter a password containing any combination of letters and numbers. Enter the password again to confirm, and then tap Done.

IMPORTANT Be sure to write down your PIN or password and keep it somewhere safe. If you forget your PIN or password, you need to remotely reset your phone and may lose data.

3 Tap Lock After to choose whether the screen locks after a designated time, or after the screen turns off.
4 (Optional) Under Notifications, tap On or Off to set whether notifications are displayed when the screen is locked.
5 To turn Secure Unlock off, in Secure Unlock, tap Off. Enter the PIN or password, and then tap Done.

TIP To change your PIN or password, in Secure Unlock, tap Change PIN or Change Password. Enter the old PIN/password and the new PIN/password, and then tap Done.

Sounds & Ringtones

Manage system sounds and notifications

You can turn system sounds, such as transition sounds, and notification alerts, on or off. You can also set the volume for system sounds.

NOTE Sliding the ringer switch off turns off system sounds. The ringer switch does not affect the Clock alarm or media sounds, such as Music and Video.

1 Open Sounds & Ringtones

2 In Ringer Switch Off, tap Vibrate or Mute to set whether your phone vibrates when you slide the ringer switch off.
3 Under Ringer Switch On, set any of the following:

Rings & Alerts: Select Sound & Vibrate, or Sound. To change the ringtone for incoming calls, see Select the ringtone for incoming calls. Tap, hold, and drag the Ringtone Volume slider to set the ringtone volume.

TIP Adjusting the Ringtone Volume slider is the same as using the volume up and volume down buttons on the side of the phone.

System Sounds: Set whether to turn on systemwide sounds for general actions such as transitions and alarms set in Clock. Tap, hold, and drag the Volume slider to set the system sounds volume.

TIP By default, when the ringer switch is off, you can still hear the Clock alarm. If you want to change this setting, go to Clock > Preferences. Under Ringer Switch Off, change Play alarm anyway to Off or On.

Select the ringtone for incoming calls

The ringtone you select here applies globally to all incoming calls. You can also set a unique ringtone for a contact (see Add a ringtone to a contact).

1 Open Sounds & Ringtones
2 Tap the displayed ringtone to open the full list of tones.
3 Tap the name of the ringtone to select it.
4 Tap to listen to the ringtone.
5 Use the back gesture to get to the Ringtone Volume slider, and then tap, hold, and drag the slider to change volume.

Select a song as a ringtone

You can add the first few seconds of a song as the ringtone for your phone.

The ringtone you select here applies globally to all incoming calls. You can also set a unique ringtone for a contact (see Add a ringtone to a contact).

1 Open Sounds & Ringtones
2 Tap the displayed ringtone.
3 Tap
4 Tap to the right of a song title to preview it.
5 Tap the song title to add it as your ringtone.
6 Use the back gesture to get to the Ringtone Volume slider, and then tap, hold, and drag the slider to change volume.

Download a ringtone

You can copy or download music, a sound, or a ringtone to use as a ringtone on your phone. Supported file types are MP3, AAC, AAC+, AMR, QCELP, and WAV.

1 Identify a file on your computer to use as a ringtone on your phone.
2 Connect your phone to your computer using the USB cable.
3 On your phone, tap USB Drive. On your computer, your phone appears as a removable drive.
4 Open My Computer (Windows XP), Computer (Windows Vista/Windows 7), or the Finder (Mac), double-click the drive representing your phone, and drag and drop files to the ringtones folder on your phone.
5 On a Windows computer, to end the connection safely, right-click the drive representing your phone and click Eject. On a Mac computer, from your desktop, drag the drive representing your phone to the Trash. Trash changes to Eject.
6 Disconnect the USB cable from the computer when the USB Drive screen is no longer displayed on your phone.

The new file appears in the list of ringtones on your phone. You can select the new ringtone to apply to all incoming calls (see Select the ringtone for incoming calls) or set it as a unique ringtone for a contact (see Add a ringtone to a contact).

Troubleshooting

Although we can't anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit palm.com/support.

In this chapter

156 For users of other Palm® devices
156 Battery
161 Screen and performance
162 Phone
163 Hands-free devices
164 Synchronization
166 Sending and receiving data in Email, Messaging, and Web
167 Email
167 Messaging
168 Web
169 Calendar and Contacts
169 Camera
170 Amazon MP3
170 Transferring information from your computer
170 Backing up and restoring data
171 Updates
172 Third-party applications
172 Making room on your phone

For users of other Palm® devices

I want to transfer my data from my computer

If you previously synchronized data from a Palm® smartphone—such as contacts or calendar events—with a desktop organizer such as Palm® Desktop by ACCESSOR Microsoft Outlook®, you can do a one-time, one-way export of that data from the desktop organizer to your Palm® Pixi™ Plus phone.

IMPORTANT If your desktop Outlook synchronizes with an Exchange server using Microsoft Exchange ActiveSync, you cannot do a one-way export of that Outlook data to your phone. Instead, set up your Exchange account to synchronize with your phone (see How do I send and receive email on my phone?).

Windows: You can transfer contacts, calendar events, tasks, and memos/ notes from Palm Desktop software by ACCESS version 6.2 and Microsoft Outlook 2003 or later. If you don't have Palm Desktop version 6.2, download it for free from palm.com/support.

Mac: You can transfer contacts, calendar events, and tasks from Address Book, iCal, or Palm Desktop software by ACCESS version 6.2. If you don't have Palm Desktop version 6.2, download it for free from palm.com/support.

NOTE You can transfer data from Palm Desktop, Outlook on your Windows computer, and Address Book and iCal on your Mac computer, even if you never synchronized with a Palm smartphone.

For instructions on doing a one-time, one-way transfer of your data, see Transferring data. For more detailed information, go to palm.com/migrate-pixel.

Battery

WARNING Use only batteries and chargers that are approved by Palm with your phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Use of unapproved third-party power supply accessories may damage the device and void the Limited Warranty for the product.

I can't charge the battery

• If you're using a new battery or a new charger, make sure the battery and charger are approved by Palm for use with your phone. Failure to use an approved battery or charger may prevent your phone from turning on or being charged.
• If you're using an existing, approved battery, the battery may have reached the end of its useful life and may need to be replaced. See I need to replace the battery for details.

I need to replace the battery

Your Pixi Plus phone comes with a replaceable battery. Be sure to use a battery that is approved by Palm and that is compatible with your phone. Failure to use the proper battery may result in personal injury or product damage, and it voids your phone warranty.

NOTE Please dispose of the old battery properly.

1 If the USB cable is attached to the phone, disconnect the USB cable.
2 If a wired headset is attached to the phone, disconnect the headset.

3 Turn the phone completely off (see Turn everything (the screen and wireless services) on/off).
4 To begin separating the back cover from the body of the phone, use your thumbnail to release the clasp at the midpoint of the left side of the phone (see a in step 5).

5 Run your thumbnail around the hairline opening to release the upper-left and top clasps. You may hear a sound when the clasp releases.

6 Run your thumbnail around the hairline opening to release the bottom-left and bottom clasps. End at (b).

7 Swing the body of the phone out of the back cover as if the right side were a hinge.

8 Remove the battery by sliding your finger under the groove at the side of the battery.

9 Insert the new battery.

10 To replace the back cover: Insert the ringer switch into the hole provided for it on the right side of the back cover.

11 Press the back cover and the body of the phone together at each pair of clasps. You can feel the clasps engage.

12 Press and hold power G on the upper-left corner of your phone until you see the Palm logo on the screen (approximately five seconds). Please be patient while your phone starts up.

TIP If your phone does not turn on after you insert the battery and press and hold power, you may need to charge the battery (see Charge the battery).

I can't get my screen to turn on after removing and replacing the battery

Removing the battery turns off your phone completely, so you can't just press power G to turn on the screen. Instead, press and hold power G until you see the Palm logo on the screen (approximately five seconds). Please be patient while your phone starts up.

TIP If your phone does not turn on after you press and hold power, you need to charge the battery (see Charge the battery).

I can't get the back cover off

1 If the USB cable is attached to the phone, disconnect the USB cable.
2 If a wired headset is attached to the phone, disconnect the headset.
3 If you are removing the cover to replace the battery, turn the phone completely off (see Turn everything (the screen and wireless services) on/off).

4 To begin separating the back cover from the body of the phone, use your thumbnail to release the clasp at the midpoint of the left side of the phone (see a in step 5).

5 Run your thumbnail around the hairline opening to release the upper-left and top clasps. You may hear a sound when the clasp releases.

6 Run your thumbnail around the hairline opening to release the bottom-left and bottom clasps. End at (b).

7 Swing the body of the phone out of the back cover as if the right side were a hinge.

I can't get the back cover back on

1 Insert the ringer switch into the hole provided for it on the right side of the back cover.

2 Press the back cover and the body of the phone together at each pair of clasps. You can feel the clasps engage.

3 Press and hold power G on the upper-left corner of your phone until you see the Palm logo on the screen (approximately five seconds). Please be patient while your phone starts up.

TIP If your phone does not turn on after you insert the battery and press and hold power, you need to charge the battery (see Charge the battery).

Screen and performance

The screen appears blank

To save power, the screen dims automatically after a period of inactivity, and then turns off.

If you just inserted or replaced the battery, you need to press and hold power G until you see the Palm logo on the screen. Otherwise, follow these steps in sequence if you see a blank screen:

1 To brighten the screen if it has dimmed, tap the screen.
2 To turn on the screen, press power G. Drag up to unlock the screen.
3 Look closely at the screen. If you can see a dim image, try adjusting the screen brightness (see Change screen brightness).
4 If the problem persists, connect your phone to the AC charger (see Charge the battery). If you see a dim image, try to restart your phone (see Restart your phone).
5 If that doesn't work, press and hold power G and slide the ringer switch three times to restart your phone. Please be patient while your phone starts up.

An application is not responding to taps

Try the following steps in sequence:

1 Open Device Info and restart your phone (see Restart your phone).
2 If the screen does not respond to taps at all, press and hold power G and slide the ringer switch three times to restart your phone. Please be patient while your phone starts up.

Applications are running slower than usual

TIP Be sure that any third-party applications you install are compatible with the Palm® webOS™ platform. Applications written for Palm smartphones using the Palm OS operating system or Windows Mobile are not compatible with your Pixi Plus phone. If you can try a free version of the software before purchasing it, you can test it first to make sure it works properly. In App Catalog, you can purchase the Classic application from MotionApps to run Palm OS applications on your Pixi Plus phone.

1 Tap the center of the gesture area to display Card view.
2 Scroll through the cards and note how many applications you have running.
3 Close any application you are not using by throwing its card off the top of the screen.

If the problem persists, try restarting your phone (see Restart your phone).

My gestures in the gesture area aren't working

• Some gestures begin in the gesture area and end in the touchscreen, and vice versa. Crossing the border between the two areas with your finger is crucial to making the gesture successfully. Likewise, the drag gesture for

opening a menu begins at the top of the phone, above the screen, and crosses down onto the screen.

• If you cannot make the back gesture, check to see if you have the next/ previous app gestures turned on (see Turn advanced gestures on/off). If so, you need to make a short swipe left for the back gesture, and a full swipe right or left for the next or previous open app.
• Likewise, you can't use the next/previous app gestures unless you turn them on (see Turn advanced gestures on/off).
• You can see animations of many gestures: Open Help and tap Clips. Or go to palm.com/support to watch the animations on your desktop computer. Also, see Use gestures: tap, swipe, drag, flick, pinch.

There are small icons in the lower-right corner of the screen

Those icons represent notifications that you have not opened or dismissed. For most types of notifications, if you do not tap a notification after a few seconds, it becomes an icon in the lower-right portion of the screen. If you see one or more icons, tap anywhere on the bottom of the screen to display your notifications.

Phone

Signal strength is weak

Become familiar with low coverage areas where you live, commute, work, and play. Then you know when to expect signal-strength issues.

• If you're standing, move about 10 feet (3 meters) in any direction.
• In a building, move near a window. Open any metal blinds.
• In a building, move outdoors or to a more open area.
• Outdoors, move away from large buildings, trees, or electrical wires.
• In a vehicle, move your phone so that it's level with a window.

My phone won't connect to the mobile network

• Try the suggestions in the preceding section for weak signals.
• Turn off your phone and turn it on again (see Turn the phone on/off).
• Restart your phone (see Restart your phone).

I see five bars in the signal-strength icon, but I still can't connect to the network

The signal-strength icon always displays five bars. Your signal strength is indicated by the number of bars that are shaded white. If most or all of the bars are gray, you are in an area of weak or no coverage.

The other person hears an echo

• Try decreasing the volume on your phone—whether you are using the speakerphone or the earpiece—to avoid coupling or feedback on the other person's end.
• Position the earpiece closer to your ear to prevent sound leaking back into the microphone.
• If you're using the speakerphone feature with your phone lying on a flat surface, try turning the phone face down (screen facing the surface).

I hear my own voice echo

Ask the person on the other end of the call to turn down the volume on his or her phone or to hold the phone closer to his or her ear.

My voice is too quiet on the other end

• Be sure to position the microphone, which is on the lower-left side of the keyboard next to the Option key, close to your mouth. Make sure you are not covering the microphone with your cheek or chin.

• Check the signal-strength icon. If the signal is weak, try to find an area with better coverage (see Signal strength is weak).

I hear static or interference

Check the signal-strength icon. If the signal is weak, try to find an area with better coverage (see Signal strength is weak).

If you're using a hands-free device enabled with Bluetooth® wireless technology, try the following:

• Move your phone closer to the hands-free device. Audio quality degrades as the distance between your phone and the hands-free device increases. The effective range for a hands-free device varies among manufacturers.
• Confirm that no obstructions, including your body, are between the phone and your hands-free device. For example, move your phone to the same side of your body as your hands-free device.

My phone seems to turn off by itself

Your phone has a power-saving feature that's set to turn off the screen if it has been idle for one minute. You can change the auto-shut off interval (see Set the interval for turning the screen off automatically).

If you restart your phone, wireless services, such as Wi-Fi and Bluetooth, are automatically turned on if they were on before the restart. However, if the phone can't determine if a wireless service was on before the restart, that service does not automatically turn on (see Turn the phone on/off).

If the problem persists and you're using third-party applications, see Third-party applications for additional suggestions.

Hands-free devices

I can't make or receive calls using a Bluetooth® hands-free device

Verify all of the following:

• The Bluetooth feature is turned on (see Turn the Bluetooth feature on/off).
• Your Bluetooth hands-free device is charged and turned on.
• You have already formed a partnership between your phone and your hands-free device, and the hands-free device appears in the Devices list (see Connect with a paired device).
• Your phone is within range of the hands-free device. Bluetooth range is up to 30 feet (10 meters) in optimum environmental conditions, which include the absence of obstacles, radio interference from nearby electronic equipment, and other factors.
• You are away from other devices using the 2.4GHz radio frequency, such as cordless phones and microwaves. If this is impossible, move the phone closer to the hands-free device.
• The hands-free device is compatible with your phone. Go to palm.com/support to see a list of supported devices.

I lost the connection between my phone and my Bluetooth headset

If your headset isn't working, delete the existing partnership (see Delete a device) and create a new one (see Set up and use a Bluetooth® hands-free device).

I hear static or interference when using my hands-free device

• Try moving your phone closer to the hands-free device. Audio quality degrades as the distance between your phone and the hands-free device increases. The effective range for a hands-free device varies among manufacturers.

• Confirm that no obstructions, including your body, are between the phone and your hands-free device.

• Move to a quieter location to reduce environmental noise.

Some features of my hands-free device don't work with my phone

• Check the compatibility list at palm.com/support to ensure that your device is compatible with your Pixi Plus phone.
• Not all hands-free features work with every hands-free device. Check the documentation that came with your hands-free device or the manufacturer's website for feature-compatibility information specific to your device.

Synchronization

What is synchronization?

Anytime you are in Email, Calendar, or Contacts, you can set up a relationship to wirelessly sync data with selected service providers—for example, Google or Microsoft Exchange ActiveSync® (EAS—check to see if your company supports this). Sync means that if you enter, change, or delete information in one location, the change automatically shows up in the other location. So if you enter a Google contact in the Contacts application on your phone, the contact appears in your online Google contacts—no need to enter it twice.

You must already have an account with a service provider before you can set it up on your phone.

How do I set up synchronization with an online account?

The first time you open Email, Contacts, or Calendar, you are given the option to enter settings for one or more online accounts (see Set up email, Use Contacts for the first time, or Use Calendar for the first time). For any account, you need to enter the settings in only one of these applications to synchronize data for all three.

You can add additional accounts at any time using the preferences in any of these applications (see Set email preferences, Customize Contacts, or Customize Calendar).

You can also set up the Messaging application to work with an online instant messaging (IM) account (see Set up an instant messaging (IM) account), and the Photos application to work with an online pictures account such as Facebook or Photobucket (see Set up an online pictures account on your phone).

NOTE See Online accounts available for webOS phones for the current list of online accounts that synchronize your info and those that do a one-way transfer of info either from the web to your phone, or from your phone to the web.

I don’t want to sync calendar or contact information with my online account—just email

For most online account providers that sync with more than one app—for example, Google—if you do not want to sync an application with that provider's online account, you can remove that account from within the application. The online account continues to sync with any other related applications.

IMPORTANT You cannot remove individual Exchange account applications. If you remove your Exchange account from one application, sync stops with all your Exchange apps.

1 Open the application.
2 Open the application menu and tap Preferences & Accounts.
3 Tap the account name.
4 Tap Remove Account, and then tap Remove [app name] Account.

I want to sync with Outlook or Palm Desktop software on my computer

By default, your Pixi Plus phone does not support synchronization with Palm Desktop software or Outlook on your desktop computer. Your Pixi Plus phone, however, gives you options for synchronization without a cable. You can sync with online services that Palm has partnered with so that you can store and sync your info in online accounts. You can access your data even when you are not able to make a connection to the web because your data is stored on your phone.

If you have data from a Palm smartphone in Outlook or Palm Desktop software, you can do a one-time, one-way export of the data from the desktop application to your phone (see How do I get data off my computer?). You can assign this data to sync with an online account. You can also assign it to the Palm profile account. Data in this account is backed up to your Palm profile daily, so you can retrieve it if you need to reset your phone. But it is not a true sync because you cannot change your Palm profile data anywhere except on your phone.

If your desktop Outlook synchronizes with an Exchange server using Microsoft Exchange ActiveSync, you cannot do a one-way export of that Outlook data to your phone. However, you can synchronize the Outlook data wirelessly with your phone through your Exchange account.

TIP A number of third-party applications (sold separately) are available that let you synchronize data on your Pixi Plus phone with a desktop application. Visit palm.com/sync-solutions to learn more

I have an Exchange ActiveSync account at work, but my data is not being downloaded to my phone

Check with your system administrator to obtain or verify the name of the mail server that offers you wireless access to the corporate mail system. If you cannot obtain the name of this server (some companies do not give it out, because they do not want wireless access to their servers), you cannot synchronize with your Exchange ActiveSync account.

If your company requires you to change your password for accessing your Exchange ActiveSync account, you must change the password on your phone (see Change account login settings).

I entered the settings to sync with Exchange ActiveSync, but I can't synchronize with my company's Exchange server

Check with your system administrator to find out if a systemwide locking policy is in place.

A notification tells me that ActiveSync encountered a problem on the server

There is a temporary problem with the server, or the server may be temporarily overloaded. Try again later, and if the problem persists, contact your system administrator.

A notification tells me that there is not enough free memory to synchronize

1 Tap the center of the gesture area to display Card view.
2 Scroll through the cards and note how many applications you have running.

3 Close any application you are not using by throwing its card off the top of the screen.

If the previous steps don't fix the problem, see Making room on your phone for other suggestions.

A notification tells me that the server could not be reached

Make sure your phone is connected to the Verizon Wireless network or a Wi-Fi network (see Icons in the title bar).

If you have a network connection and receive this notification, it means your phone had to wait too long to connect to the Exchange server. The connection may have been lost, the server may be temporarily overloaded, or the server may have encountered an internal error. Check your Exchange server name and proxy server settings (see Set up email: Microsoft Exchange ActiveSync (EAS)), and try again later.

A notification tells me that ActiveSync encountered a problem with [item type] [item name]

There was an error while synchronizing a single item. This error can usually be corrected only by deleting the item that caused the error. If you sync again to see if the error persists, be aware that items causing this type of error are skipped and do not show up again.

Sending and receiving data in Email, Messaging, and Web

I can't tell if data services are available

The following icons appear in the title bar to indicate whether data services are available. If you don't see one of these icons, you cannot open a data connection:

KEY TERM 1xRTT (single-carrier [1x] radio transmission technology): A wireless technology that can provide fast data transfer and Internet access, with average speeds of 60-to-80Kbps and bursts of up to 144Kbps.

KEY TERM EvDO (Evolution Data Optimized): A wireless broadband technology that is designed for very high-speed data transfer, with average download speeds of 400-to-600Kbps, and capable of reaching speeds up to 3.2Mbps and upload speeds up to 1.8Mbps.

Table 1. Data connection icons

Icon	Description
1x	Your phone is connected to a 1x data network. Data is not currently being transmitted over the network.
1x	Your phone is connected to a 1x data network and data is being transmitted over the network.
Ev	Your phone is connected to an EvDO data network. Data is not currently being transmitted over the network.
Ev	Your phone is connected to an EvDO data network and data is being transmitted over the network.
	Your phone is connected to a Wi-Fi network. You can open a data connection.

Email

I have problems using my account

Occasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure (see Set up email) and are experiencing problems using the account, verify that the account complies with your email provider's requirements:

• Verify both your password and your username for your email account.
• If you changed your password in an online email account, you must change the password on your phone (see Change account login settings).
• Some wireless service providers have requirements specific to their service. Check with Verizon Wireless to find out whether any provider-specific requirements exist.
• Make sure your ISP or email provider allows you to access email on a phone. (Some providers do not offer this option at all; other providers require an account upgrade for you to access email on a phone.)
• Email provider settings may change. If your email account was working but you are currently experiencing problems, check with your email provider to find out whether any of the account settings have changed.

I have problems sending and receiving email

• Make sure your phone is on and that your data connection to your mail server or email service provider has not been interrupted (see Turn the phone on/off).
• Short periods of time when email is unavailable are common, due to server problems or poor wireless coverage. If you have problems sending or receiving mail for an extended period of time, check with your ISP or email service provider to verify that the service is working properly, and check with Verizon Wireless for outage information in your area.

I have problems sending email (IMAP and POP accounts)

If you are able to receive email messages but cannot send them, try the following:

• Turn on authentication (see Set up email when automatic setup fails). Many service providers require authenticated access, or ESMTP, to use their SMTP servers for outgoing mail.
• Enter the name of a different outgoing mail server for sending mail (see Set up email when automatic setup fails). Many ISPs, such as cable companies, require that you have an Internet connection to their network to send email through their servers. In this case, you can almost always receive email from these accounts, but if you want to send email, you must send it through another server. Check with your email service provider for the correct outgoing mail server name.

After I receive messages, older messages disappear from my Inbox

When email sync takes place, by default, the last three days' worth of email messages is downloaded from your mail server to your Inbox. All messages older than three days are removed from your Inbox; they are not deleted on the server, however.

You can change the setting to download only one or two days' worth of messages. If you select one of these options, any messages older than one or two days are deleted from your Inbox. You can also change the setting to download all messages regardless of the date, in which case all messages continue to appear in your Inbox (see Enter advanced account settings).

Messaging

I can't send or receive text or multimedia messages

• Make sure that your phone is on (see Turn the phone on/off).

• For multimedia messages, do the following:

• Contact Verizon Wireless to verify that messaging services have been correctly activated on your phone, and that they are available at your location. (Verizon Wireless should be able to tell you if messaging services have been experiencing transmission delays.)
• Check to see if you have data services enabled. Open Phone, open the application menu, and tap Preferences. Under Network, make sure Data Usage is set to On.

• If you are in roaming coverage, check to see if you have data roaming enabled. Open Phone , open the application menu, and tap Preferences. Under Network, tap Data Roaming and tap Enabled.

• If possible, contact the recipient of the message, and make sure the receiving device can handle the type of message you're sending.

• If a message arrives but does not display a notification, restart your phone (see Restart your phone).

I want to send a video in a multimedia message, but do not see it on the list of items I can attach

You can attach only pictures in JPG format to outgoing multimedia messages. To send files of other types, attach them to an email message (see Add attachments to a message).

Web

My phone won't connect to the Internet

Your phone supports EVDO, 1xRTT, and Wi-Fi wireless data networks.

• Check to see if you have data services enabled. Open Phone , open the application menu, and tap Preferences. Under Network, make sure Data Usage is set to On.

• If you are in roaming coverage, check to see if you have data roaming enabled. Open Phone , open the application menu, and tap Preferences. Under Network, tap Data Roaming and tap Enabled.

• Turn off your phone and turn it on again (see Turn the phone on/off).
• Restart your phone (see Restart your phone).
• Contact Verizon Wireless to verify that your data plan has been correctly activated. Verizon Wireless should also be able to tell you if there are any outages in your location.

I can't access a page

1 Make sure you have Internet access:

• Open Web and try to view a web page you've loaded before.
• To ensure that you're viewing the page directly from the Internet, tap .
• After confirming your Internet connection, try to view the page again. If it comes up blank, tap .
• If you're still having trouble, the page may contain elements that are not supported by the browser, such as Flash, Shockwave, VBScript, WML script, and other plug-ins.

2 Some websites redirect simple web addresses given to the public to actual web addresses that are more complex (for example, if you enter the address www.palm.com/support, it may actually go to the web address http://www.palm.com/us/support). If your phone's browser can't follow the redirect, enter the web address in a desktop browser and read the actual web address in the address bar. Then enter the actual address in your phone's browser.

An image or map is too small on my screen

Do either of the following:

• To switch to landscape mode to see more of the image, turn the phone on its side.
• To zoom in on the image, pinch out or double-tap the screen.

A secure site refuses to permit a transaction

Some websites don't support certain browsers for transactions. Contact the site's webmaster to make sure the site allows transactions using your phone's web browser.

Calendar and Contacts

I haven't entered any contacts or calendar events on my phone, but when I open those apps, I see entries

The entries you see displayed in Calendar or Contacts have been downloaded to your phone from one of your online accounts such as Google or Microsoft Exchange ActiveSync. Anytime you are in Email, Calendar, or Contacts, you can set up a relationship to wirelessly sync data with one of these accounts. And after you enter the account settings in just one of these apps, any information you have online is automatically downloaded to all three—so if you set up a Gmail account in Email but also have a Google calendar, your phone's calendar automatically displays events entered in your Google calendar.

You can remove an online account from an application so that that app no longer syncs with that account (see Stop synchronization of Contacts with an online account, Stop synchronization of Calendar with an online account, or Delete an email account).

My personal and work contact and calendar information is getting merged into a single view—I'd rather keep them separate

The Palm® Synergy™ feature on your phone displays information from several sources in a single view, so you can access your info quickly, without having to remember where you stored it. Even though the information is visible in one view, the sources of that information are kept separate.

In Calendar, to see events from just one calendar, tap the word All in the upper-right corner of the screen and pick the account you want to see. See Change the Calendar display.

In Contacts, the list view shows all contacts from all accounts. You can, however, see what data comes from which account by opening the contact and tapping Edit. If you want to unlink contacts, see Unlink a contact.

In Email, you can turn off the smart folder for All Inboxes (see Set email preferences). Then make the inboxes of your individual accounts favorites so that they're always easy to see in Account List view (see Add a folder as a favorite).

I started entering a contact's name in universal search, but I'm not seeing the person in the results

• You need to enter at least two letters in universal search before contact matches are returned.
• If the contact is a linked contact, universal search searches on the primary profile only. Scroll through the contact match results to make sure that universal search did not return a different match for your contact from the one you were expecting.

For example, suppose you're searching for your friend Ed Smith's contact info. You have three contact entries for Ed that are linked, and the primary entry happens to be the one listed by Ed's screen name, ScubaEd. Typing es is not going to find Ed's contact; you have to type scu. To correct this, make the contact listing Ed's real name the primary contact (see Link a contact).

Camera

Here are some tips for taking good pictures with the camera:

• Clean the camera's lens with a soft, lint-free cloth.

• Take pictures in bright lighting conditions. Low-light images may be grainy, due to the sensitivity of the camera.

• Hold the phone as still as possible. Try supporting your picture-taking arm up against your body or a stationary object (such as a wall).

• Keep the subject of the pictures still. Exposure time is longer with lower light levels, so you may see a blur.
• For best results, verify that you have the brightest light source coming from behind you, lighting the subject's face. Avoid taking indoor pictures with the subject in front of a window or light. If the light is behind the subject, try moving closer to the subject and enabling the flash.
• Make sure the subject is at least 18 inches (0.5 meter) away from the camera to ensure good focus.

Amazon MP3

I bought a song from Amazon MP3, but it isn't showing up on my phone

Occasionally, the download process may be interrupted, so a song you purchased may not be successfully downloaded to your phone. To confirm the purchase and download of a song, log in to your Amazon account from your computer. If the song shows up there as purchased and downloaded, contact Amazon support and let them know you never received your song.

Transferring information from your computer

I bought a song through Amazon MP3 and want to transfer it to my computer

You can copy music files on your phone to your computer for use with a desktop music player. For instructions, see Copy files between your phone and your computer.

I copied files from my computer, but I can't see or play them on my phone

When you connect your phone to your computer in USB Drive mode, you can copy any file onto your phone. However, each media application on your phone—Photos, Music, and Videos—can display or play files in certain file formats only. If your media file is in an unsupported format, you can't use it on your phone.

For a list of supported photo types, see Photos. For a list of supported music file types, see Music. For a list of supported video file types, see Videos.

When I open the drive folder representing my phone from my computer, I see sub folders. Do I need to move my files into these folders?

The default folders are there to help you organize files you copy to and from your computer. But you can copy files from your computer into any folder you want—you can create your own folders, or just drag your files to the top level of the drive. As long as the file is in a supported format, your phone can detect and open it.

NOTE If you move a music file into the ringtones folder, the Music application cannot find it.

Backing up and restoring data

I need to reset my phone but don’t understand the difference between a partial erase and a full erase

Both a partial erase and a full erase delete all personal information, such as events, contacts, and tasks, as well as applications you have added, such as third-party software, on your phone. In addition, a full erase deletes all files

stored in the USB drive of your phone, which includes all pictures, videos, music files, documents, PDF files, and ringtones.

For more information, see Erase data and reset your phone.

How do I get my data back after a full or partial erase?

After a full or a partial erase, on your phone, enter your existing Palm profile email address, and password—don't create a new one! When you do this, all data that has been backed up to your profile—contacts, calendar events, and tasks, as well as apps you bought through App Catalog—is restored to your phone. To restore information about your online accounts to your phone, simply enter the password for each account when prompted after the erase—synchronization begins again.

A full erase deletes everything deleted by a partial erase, plus everything you stored in your phone's USB drive (pictures, videos, music, documents, PDF files, ringtones, and so on). You need to have copies of those files available elsewhere if you want to restore them to your phone. For example, you can save copies on your computer and then transfer them back to your phone (see Copy files between your phone and your computer).

I want to do a full erase, but the screen is cracked or doesn't respond to taps

If you can't do a full erase using the screen, you can use a keyboard shortcut. Press and hold Option + Sym + power G.

My bookmarks were restored, but the thumbnail icon is not displaying

Web bookmarks are part of the data backed up to your Palm profile. After a partial or full erase, a bookmark is restored with a generic thumbnail icon. After you revisit the page for which you created the bookmark, a thumbnail icon is restored.

Updates

I dismissed a system update notification, and now I don't know how to get the update on my phone

If you have a phone network connection or a Wi-Fi connection and the battery has at least a 30% charge, you can start the update yourself: Open Updates. Your phone checks for the availability of the update, and if one is available, tap Download Now. The download happens in the background, so you can continue to use your phone until the actual installation takes over.

After the update has finished being downloaded, tap Install Now to install the update on your phone.

My phone froze while I was downloading or installing a system update

If this happens, you can use webOS Doctor™ to restore your phone and install the system update from your computer using the USB cable. On your computer, go to palm.com/support to download webOS Doctor.

Transferring information from another Palm® webOS™ platform phone

I want to get files off my old webOS phone, but the screen is cracked or doesn't respond to taps, so I can't access USB Drive mode

If you can't put your phone in USB Drive mode using the screen, you can use a keyboard shortcut. Press and hold Option + Sym + U.

Third-party applications

Some third-party applications may cause conflicts with your phone. Third-party applications that modify the wireless features of your phone may require extra troubleshooting. Use caution when installing the following:

• Ringtone managers
• Caller ID applications
• Instant messaging
• Applications that modify when your phone or data connections turn on or off and how your phone behaves

If you recently installed an application and your phone seems to be stuck, try the following in sequence until the problem is resolved:

1 Restart your phone (see Restart your phone).
2 Make sure your third-party applications are up-to-date (see Manually check for system updates).
3 See if a system update is available (see Manually check for system updates).
4 Delete the most recently installed application, or the application you think could be causing the problem, from your phone (see Delete an application). Perform a backup (see Back up your information).
5 Perform a partial erase (see Erase data and reset your phone).
6 Enter your Palm profile email address and password to restore your backed-up information.
7 If the problem is resolved, begin reinstalling your third-party applications one at a time.
8 If the problem recurs, delete the last application you installed and report the problem to its developer.

Getting more help

Contact the author or vendor of any third-party software if you require further assistance. Neither Palm nor Verizon Wireless provides technical support for applications that are not built into your phone.

Making room on your phone

If you store a large number of files, or install many third-party applications, the USB drive on your phone may fill up. Here are some ways to clear space on your phone:

• Photos, Videos, Music, Amazon MP3, Doc View, PDF View: Large files take up a lot of memory. Move files to your computer (see Copy files between your phone and your computer), or delete them from your phone.
• Email: Email attachments can be large and consume lots of memory. Copy attachments to your computer (see Copy files between your phone and your computer), or delete large files from your phone (see Delete a message). You may also want to empty the deleted items folder.
• Web: Delete stored web browsing information by clearing your history, cookies, and cache (see Customize web browser settings).
• Third-party applications: You can delete infrequently used applications (see Delete an application).

Terms

airplane mode

A mode in which all the wireless services on your phone are turned off. Wireless services include the phone used for making and receiving calls, and Bluetooth® wireless technology. See Turn wireless services off (airplane mode).

application menu

A menu that contains application commands such as cut, copy, and paste (where available); preferences; and application help. To open the application menu, tap the application name in the upper-left corner of the screen. See also connection menu.

application search

The feature that lets you search for entries within an application by typing a search term when the list view is displayed—for example, a contact name or phone number, the subject text of an email message, or a few words from a memo. See also universal search.

application update

An update from the developer of an application you bought through App Catalog on your phone. When an application update is available, a notification appears on your phone. You can also check for application updates manually. Additional fees may apply. See Update the software on your phone.

back

The gesture you use to move up one level from a detailed view to a more general view of the application you're working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the

display of all your memos. See Go up one level in an app (back gesture).
Making the back gesture is also the way you save your work in many apps. If you don't see a Done button, make the back gesture to save your work.

card

A minimized view of an open application. You can easily move among and reorder cards in Card view. Tap a card to restore the full-screen view of the application and continue working in it. See also Card view.

Card view

The view on your phone that displays applications as minimized cards, allowing you to easily move among and reorder them. Don't confuse Card view with the Launcher, which along with Quick Launch, shows you all the apps you have on your phone, not just the open ones. To display Card view Card view from any open application window, flick up from the gesture area to the screen, or tap the center of the gesture area. Card view displays your wallpaper.

connection menu

A menu that lets you turn on or off connection features including Bluetooth® wireless technology, and all wireless services (airplane mode). To open the connection menu, tap the upper-right corner of the screen. See also application menu.

dashboard

A list of all your notifications. When one or more notification icons appear at the bottom of the screen, tap the icons to open the dashboard. Tap a dashboard item to act on it. See also notification.

Data Transfer Assistant

A tool that allows you to do a one-way transfer of information such as contacts and calendar events from a desktop organizer to your phone. See Transferring data.

drag

A slow movement of the finger up or down on the touchscreen.

flick

A very fast skimming of the finger horizontally or vertically on the touchscreen.

gesture area

The strip beneath the touchscreen that you use to perform the back gesture, among others. Some gestures you begin in the gesture area and complete on the touchscreen, for example, the slow drag that displays Quick Launch when you have an application filling the screen.

Launcher

A group of screens displaying all your applications. To open the Launcher, tap in Quick Launch, or flick up twice from the gesture area to the screen. If you are in Card view, flick up once from the gesture area to the screen to open the Launcher. In the Launcher, swipe up, down, left, and right to see all your apps. Tap an app icon to open it.

linked contact

A contact containing information from more than one source. For example, if you have you have a work contact in Exchange ActiveSync and a personal contact for the same person in Google, the Contacts application automatically recognizes the connection and links the two contacts so that you can see all the information in one place—but the information is kept separate in the different accounts where it originated. You can also manually link and unlink contacts.

merged view

A feature on your phone that displays data from several sources in a single view, but keeps the sources of your data separate.

Let's say you use Google calendar for your personal events and your company's Outlook calendar for business events. Your phone's Calendar application displays events from both calendars in a single view, called All.

Likewise, if you set up multiple email accounts, the Email application displays the messages from all your account inboxes in a single view, called All inboxes. And in Messaging, all your messages with a person show up in a single conversation view, whether they are text, multimedia, or instant messages. See also linked contact.

notification

A message that appears at the bottom of the screen alerting you of an incoming or missed call; voicemail, email, or text messages; an upcoming event; and more. In most cases, you can tap a notification to act on it. See also dashboard.

online account

An account that you have with an online service such as Google or Microsoft Exchange ActiveSync. You can synchronize contacts, calendar events, and email between your phone and many of your online accounts.

Option key

The key you use to enter characters that appear above the letters on the keyboard keys. Press once to enter a single character. Press twice to lock the alternate character feature, so you can enter a series of characters. Also, press and hold Option and then drag your finger onscreen to move the cursor in text.

Palm profile

A Palm profile gives you access to services like automatic updates, backup of your data, and more. You create a Palm profile by entering a working email address during initial setup of your Palm® Pixi™ Plus phone. See Set up your phone. Your Palm profile also identifies the location on the web where the data you store in your Palm Profile account is backed up. (You cannot see or change this data on the web, however.) See also Palm profile account.

Palm profile account

An account that is automatically set up for you when you create your Palm profile. You can assign contacts and calendar events to it. Palm profile items are included in the daily backup of information to your Palm profile but do not synchronize with any of your online accounts. See also Palm profile.

pinch

A gesture used to go in for a magnified view (zoom in) or move out to see a larger area (zoom out). To zoom in, you pinch out: Place the thumb and

index fingertips close together on the touchscreen; then slowly spread them apart. To zoom out, you pinch in: Place the thumb and index fingertips apart on the touchscreen, and slowly bring them together.

Quick Launch

A bar of up to five icons that give you quick access to applications. Quick Launch always appears at the bottom of Card view and the Launcher. By default, Quick Launch displays icons for the following apps: Phone, Email, Contacts, and Calendar. The fifth icon is the Launcher. Tap a Quick Launch icon to open the app.

You can also open Quick Launch from any maximized application window by dragging up from the gesture area to the screen. Move your finger to the app you want, and then lift your finger. The application opens.

smart folder

One of two folders—All Inboxes and All Flagged—that can be set to appear at the top of the Account List view in the Email application See Set email preferences.

swifte

A light, fast horizontal movement with the finger from right to left or left to right on the touchscreen or the gesture area.

Sym key

The key you use to enter symbols and accented characters. Press Sym to open the full table of symbols. Press Sym + a letter key to narrow the table to symbols associated with that letter—for example, press + e to enter é.

SynergyTM feature

The feature from Palm that lets you take advantage of merged views and linked contacts on your phone. See Your Palm® Pixi™ Plus phone.

system update

Updates provided by Palm to the Palm® webOS™ platform and core applications such as Contacts and Calendar. When a system update is available, a notification appears on your phone. You can also check for system updates manually. See Update the software on your phone.

tap

A light quick touch on the touchscreen. Use the fleshy part of your fingertip to tap. Don't tap with a fingernail, and don't use a pen or pencil—the screen does not respond to touches like that. Also, don't bear down. Make the tap firmly, but lightly.

universal search

The feature that lets you make calls, search for applications and contacts on your phone, and search the web simply by typing the number or search term in either Card view or the Launcher. See Search to find info and make calls.

webOSTM platform

The operating system of your Palm® Pixi™ Plus phone. Key features of the webOS platform include gestures, cards, merged views, and linked contacts.

Regulatory and Safety Information

FCC Statements

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This phone meets the FCC Radiofrequency Emission Guidelines and is certified with the FCC as:

FCC ID: O8F-PIXEW

The FCC ID on your Palm phone is located on a label inside the battery compartment. The battery must be removed as shown below to view the label.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Antenna Care/Unauthorized Modifications

Use only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the unit and may violate FCC regulations.

Industry Canada

Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The term "IC" before the equipment certification number only signifies that the Industry Canada technical specifications were met.

IC:3905A-PIXEW

This Class B digital apparatus complies with Canadian ICES-003.

Radio Frequency (RF) Safety Exposure

General statement on Radio Frequency (RF) energy: Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your phone, the system handling your call controls the power level at which your phone transmits.

Specific Absorption Rate (SAR): Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health.

In order to certify this unit for sale to the public, this unit has been tested for RF exposure compliance at a qualified test laboratory and found to comply with the regulations regarding exposure to RF Energy under the recommendations of the International Commission on Non-Ionizing Radiation Protection (ICNIRP). The tests are preformed in positions and locations as required by the FCC and IC for each model.

As SAR is measured utilizing the device's highest transmitting power, the actual SAR of this device while operating is typically below that indicated below. This is due to automatic changes to the power level of the device to ensure it only uses the minimum power required to communicate with the network.

The SAR limit for mobile devices set by FCC/IC is 1.6 W/kg averaged over 1 gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities—hands, wrists, ankles, and feet).

The highest reported SAR values of the Palm® Pixi™ Plus phone are:

Table 1.

Maximum scaled SAR values (W/kg) FCC
Head	1.47
Body	0.730

In order to comply with FCC and IC RF exposure safety guidelines, users MUST use one of the following types of body-worn accessories:

1 A Palm® brand body-worn accessory that has been tested for (specific absorption rate) SAR compliance and is intended for use with this product.
2 An accessory that contains NO metal (snaps, clips, etc.) and provides AT LEAST 1.5 cm (0.6 in.) of separation between the user's body and the unit.

Do NOT use the device in a manner such that it is in direct contact with the body (i.e., on the lap or in a breast pocket). Such use will likely exceed the FCC RF safety exposure limits. See fcc.gov/oet/rfsafety for more information on RF exposure safety.

To view the most recent SAR values of the Palm® Pixi™ Plus phone, visit palm.com/ sarverizon-pixiplus.

Body worn operation: Important safety information regarding radio frequency (RF) radiation exposure: To ensure compliance with RF exposure guidelines the phone must be used with a minimum of 1.5cm (0.6 in.) separation from the body. Failure to observe these instructions could result in your RF exposure exceeding the relevant guideline limits.

Limiting exposure to radio frequency (RF) fields: For individuals concerned about limiting their exposure to RF fields, the World Health Organization (WHO) provides the following advice:

Precautionary measures: Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If individuals are concerned, they might choose to limit their own or their children's RF exposure by limiting the length of calls, or using "hands-free" devices to keep mobile phones away from the head and body.

Further information on this subject can be obtained from the WHO home page who.int/mediacentre/factsheets/fs193/en/index.html WHO Fact sheet 193: June 2000.

Hearing Aid Compatibility (HAC)

Using Your Phone With a Hearing Device

Your device has been tested for hearing aid compatibility. Your Palm® Pixi™ Plus phone has an M4/T4 rating. For additional HAC information, including the HAC rating of this product, please refer to palm.com/hacverizon-pixiplus.

When some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The wireless telephone industry has developed ratings for some of their mobiles, to assist hearing-device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that have been rated have a label on the box.

These ratings are not guarantees. Results will vary, depending on the level of immunity of your hearing device and the degree of your hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.

M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference with hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.

T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil ("T switch" or "Telephone Switch") than unrated phones. T4 is the better/higher of the two ratings.

The more immune your hearing aid device is, the less likely you are to experience interference noise from your wireless phone. Hearing aid devices should have ratings similar to those of

phones. Ask your hearing health care professional for the rating of your hearing aid. Add the rating of your hearing aid and your phone to determine probable usability:

• Any combined rating equal to or greater than six offers the best use.
• Any combined rating equal to five is considered normal use.
• Any combined rating equal to four is considered usable.

Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for "best use." This is synonymous for T ratings.

Palm further suggest that you experiment with multiple phones (even those not labeled M3/T3 or M4/T4) while in the store to find the one that works best with your hearing aid device. If you experience interference or find the quality of service unsatisfactory after purchasing your device, promptly return it to the store within 30 days of purchase. With the Palm 30-day Risk-Free Guarantee, you may return the device within 30 days of purchase for a full refund, and you will only be responsible for charges based on your actual usage.

Getting the Best Hearing Device Experience With Your Device

To further minimize interference:

• Set the phone's screen and keyboard backlight settings to ensure the minimum time interval.
• Move the phone around to find the point with the least interference.

For more information, please go to the FCC's Consumer Alert on accessibility of digital wireless phones at fcc.gov/cgb/consumerfacts/hac_wireless.html.

Battery Handling

• Do not disassemble or open; crush, bend, or deform; puncture or shred the battery.
• Do not modify or remanufacture; attempt to insert foreign objects into the battery; immerse or expose to water or other liquids; expose to fire, explosion, or other hazard.
• Only use the battery for the system for which it is specified.
• Only use the battery with a charging system that has been qualified with the system per the IEEE/CTIA-1725 standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard.
• Do not short-circuit a battery or allow metallic conductive objects to contact battery terminals.
• Replace the battery only with another battery that has been qualified with the system per IEEE/CTIA-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage, or other hazard.

• Promptly dispose of used batteries in accordance with local regulations.

• Battery usage by children should be supervised.

• Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.
• Do not handle a damaged or leaking Lithium-Ion (LI-ion) battery as you can be burned.
• Improper battery use may result in a fire, explosion, or other hazard.

Based on DOT rules, spare batteries must not be transported in checked luggage on commercial flights. Spare batteries can only be transported in carry-on luggage. For more information: http://safetravel.dot.gov/whats_new_batteries.html.

Protecting Your Battery

The guidelines listed below help you get the most out of your battery's performance.

Recently there have been some public reports of wireless phone batteries overheating, catching fire, or exploding. It appears that many, if not all, of these reports involve counterfeit or inexpensive, aftermarket-brand batteries with unknown or questionable manufacturing standards. Use only manufacturer-approved batteries and accessories found at Carrier Stores or through your device's manufacturer. Buying the right batteries and accessories is the best way to ensure they are genuine and safe.

• In order to avoid damage, charge the battery only in temperatures that range from 32^ F to 113^ F (0°C to 45°C).
• Don't use the battery charger in direct sunlight or in high humidity areas, such as the bathroom.
• Never dispose of the battery by incineration.
• Keep the metal contacts on top of the battery clean.
• Don't attempt to disassemble or short-circuit the battery.
• The battery may need recharging if it has not been used for a long period of time.
• It's best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing.
• Don't store the battery in high temperature areas for long periods of time. It's best to follow these storage rules:

Less than one month: -4^ F to 140^ F (-20^ C to 60^ C)

More than one month: -4^ F to 113^ F (-20^ to 45^)

Power Specifications

Use only Palm-approved power accessories such as AC-power adapters and batteries.

Unauthorized and non-approved batteries will NOT operate with the Pixi Plus phone.

ENERGY STAR

Powered by an ENERGY STAR® qualified adapter for a better environment

AC Power Adapter source: Palm

Part Number: 157-10130-00

Input Rating: 100-240Vac, 50/60Hz, 0.2A

Output Rating: 5Vdc, 1000mA

AC Power Adapter source: Palm

Part Number: 157-10124-00

Input Rating: 100-240 Vac, 50/60Hz, 0.2A

Output Rating: 5Vdc, 1000mA

Battery Source: Palm

Type: Rechargeable Li-ion Polymer

Model: 157-10119-00

Rating: 3.7Vdc, 1150mAh (minimum)

Recycling and Disposal

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Please return Palm products to the electrical and electronic equipment collection points in your municipality or county or to a facility that properly recycles electrical and electronic equipment. These collection points are available free of charge. For detailed information please contact your municipality or county. For information on Palm's environmental programs, visit palm.com/environment.

Hazardous substances that may be included in electronic products can potentially affect human health and the environment. Recycling benefits the environment by diverting waste from landfills and by recovering materials that may be recycled into other products. Responsible recycling ensures materials are properly collected and disposed.

Palm is committed to supporting the collection and recycling of its products. Palm is committed to participate and support the European Union WEEE Directive (2002/96/EC) and the protection of the environment for future generations. For more information on the WEEE Directive implementation in the various EU member states please see weeee-forum.org.

It is everyone's responsibility to ensure that electrical and electronic products are properly reused, recycled, or recovered.

As part of Palm's corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and collaborate with our channel partners to raise awareness and help keep Palm handheld devices, s, and mobile companions out of landfills through evaluation and disposition for reuse and recycling. Visit palm.com/recycle for additional details and information about how you can help reduce electronic waste.

User Safety

OperationalWarnings

IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. Read this information before using your phone. For the safe and efficient operation of your phone, observe these guidelines:

Potentially Explosive Atmospheres: Turn off your phone when you are in any areas with a potentially explosive atmosphere, such as fueling areas (gas or petrol stations, below deck on boats), storage facilities for fuel or chemicals, blasting areas and areas near electrical blasting caps, and areas where there are chemicals or particles (such as metal powders, grains, and dust) in the air.

Interference to Medical and Personal Electronic Devices: Most but not all electronic equipment is shielded from RF signals and certain electronic equipment may not be shielded against the RF signals from your phone.

Pacemakers: The Health Industry Manufacturers Association recommends that a minimum separation of 15 centimeters (6 inches) be maintained between a phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by the recommendations of Wireless Technology Research.

Persons with pacemakers should do the following:

• ALWAYS keep the phone more than six inches (15 centimeters) from their pacemaker when the phone is turned ON.
• Do not carry the phone in a breast pocket.
• Use the ear opposite the pacemaker to minimize the potential for interference.
• Turn the phone OFF immediately if you have any reason to suspect that interference is taking place.

Other Medical Devices, Hospitals: If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Repetitive Motion Injuries: When using the keyboard or playing games on your phone, you may experience discomfort in your neck, shoulders, hands, arms, or other parts of the body. To avoid any injury, such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorder, make sure to take necessary breaks from use, take longer rests (such as several hours) if

discomfort or tiring begins, and see a doctor if discomfort persists. To minimize the risk of Repetitive Motion Injuries, when texting or playing games with your phone:

• Do not grip the phone too tightly.
• Press the buttons lightly.
• Make use of the special features in the handset which minimize the number of buttons which have to be pressed, such as message templates and predictive text.
  Take lots of breaks to stretch and relax.

Blackouts and Seizures: Blinking lights, such as those experienced with television or playing video games, may cause some people to experience blackout or seizure, even if never experienced before. In the event a phone user should experience any disorientation, loss of awareness, convulsion, eye or muscle twitching, or other involuntary movements, stop use immediately and consult a doctor. Individuals with personal or family history of such events should consult a doctor before using the device. To limit the possibility of such symptoms, wherever possible every hour take a minimum break of 15 minutes, use in a well lighted area, view the screen from the farthest distance, and avoid exposure to blinking lights if you are tired.

Operating Machinery: Do not use your phone while operating machinery. Full attention must be given to operating the machinery in order to reduce the risk of an accident.

Aircraft: While in aircraft, follow all instructions regarding the operation of your phone. Use of your phone while on board an aircraft must be done in accordance and in compliance with airline instructions and regulations.

Vehicles with Air Bags: Your phone should not be placed in a position that would affect the operation of air bag deployment or in a position that, should the air bag inflate, could propel the phone. Air bags will inflate with great force and care should be taken to protect within a vehicle that has air bags. Do not place a phone in the area over an air bag or in the air bag deployment area. Store the phone safely before driving the vehicle.

Hearing Aids: People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source. Increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives.

Small Children: Do not leave your phone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the phone. Your phone contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard.

Keep the device away from the abdomens of pregnant women and adolescents, particularly when using the device hands-free.

To reduce exposure to radiation, use your device in good reception areas, as indicated by the bars on your phone, at least 3 to 4 bars.

Caution: Avoid Potential Hearing Loss

Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noise-induced hearing loss. This includes the use of headphones (including headsets, ear buds, and Bluetooth® or other wireless devices). Exposure to very loud sound has also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound, and distorted hearing. Individual susceptibility to noise-induced hearing loss and other potential hearing problems varies. The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device, the device settings, and the headphones. You should follow some common sense recommendations when using any portable audio device:

• Set the volume in a quiet environment and select the lowest volume at which you can hear adequately.
• When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to.
• Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable device in a noisy environment, use noise-cancelling headphones to block out background environmental noise.
• Limit the amount of time you listen. As the volume increases, less time is required before your hearing could be affected.
• Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal.
• Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech, or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and consult your doctor.
• You can obtain additional information on this subject from the following sources:

American Academy of Audiology

11730 Plaza America Drive, Suite 300

Reston, VA 20190

Voice: [phone]

Email: [e-mail]

Internet: audiology.org

National Institute on Deafness and Other Communication Disorders

National Institutes of Health

31 Center Drive, MSC 2320

Bethesda, MD USA 20892-2320

Voice: [phone]

Email: [e-mail]

Internet: nidcd.nih.gov/health/hearing

National Institute for Occupational Safety and Health

395 E Street, S.W., Suite 9200

Patriots Plaza Building

Washington, DC 20201

Voice: 1-800-CDCINFO (1-800-232-4636)

Internet: http://www.cdc.gov/niosh/topics/noise/

Product Handling & Safety

General statement on handling and use: You alone are responsible for how you use your phone and any consequences of its use.

You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment.

• Always treat your phone and its accessories with care and keep it in a clean and dust-free place.
• Do not expose your phone or its accessories to open flames or lit tobacco products.
• Do not expose your phone or its accessories to liquid, moisture, or high humidity.
• Do not drop, throw, or try to bend your phone or its accessories.
• Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories.
• Do not paint your phone or its accessories.
• Do not attempt to disassemble your phone or its accessories; only authorized personnel must do so.
• Do not expose your phone or its accessories to extreme temperatures, minimum 14^ F and maximum 140^ F (-10°C to 60°C).
• Please check local regulations for disposal of electronic products.
• Do not carry your phone in your back pocket as it could break when you sit down.

Battery: Your phone includes an internal lithium-ion or lithium-ion polymer battery. Please note that use of certain data applications can result in heavy battery use and may require frequent battery charging. Any disposal of the phone or battery must comply with laws and regulations pertaining to lithium-ion or lithium-ion polymer batteries.

Demagnetization: To avoid the risk of demagnetization, do not allow electronic devices or magnetic media close to your phone for a long time.

Normal use position: When making or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth or as you would a fixed line phone.

Emergency calls: This phone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications.

Phone heating: Your phone may become warm during charging and during normal use.

Accessories: Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit the battery terminals.

Connection to a car: Seek professional advice when connecting a phone interface to the vehicle electrical system.

Faulty and damaged products: Do not attempt to disassemble the phone or its accessory. Only qualified personnel must service or repair the phone or its accessory. If your phone or its accessory has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorized service center.

Interference in cars and to other Electronic Devices: Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation. RF energy may affect improperly installed or inadequately shielded electronic operating and entertainment systems in motor vehicles. Check with the manufacturer or representative to determine if these systems are adequately shielded from external RF energy. Also check with the manufacturer of any equipment that has been added to the vehicle.

Driving Safety

Driving Safety Tips Overview

Always obey all laws and regulations on the use of the phone in your driving area.

Safety-Your most important call. The Wireless Industry reminds you to use your phone safely when driving.

1 Get to know your phone and its features, such as speed-dial and redial.
2 Use a hands-free device where it is allowed. In some areas, you may not use your phone while driving even with a hands-free accessory.
3 Position your phone within easy reach.
4 Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions.
5 Do not take notes, look up phone numbers, read/write e-mail, or surf the Internet while driving.
6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic.
7 Do not engage in stressful or emotional conversations that may divert your attention from the road.
8 Dial your national emergency number to report serious emergencies. This is a free call from your phone.
9 Use your phone to help others in emergencies.
10 Call roadside assistance or a special non-emergency wireless number when necessary.

Driving Safety Tip Details

1 Get to know your phone and its features such as speed-dial and radial. Carefully read your instruction manual and learn to take advantage of valuable features most phone models offer, including automatic radial and memory dial. Also, work to memorize the phone keyboard so you can use the speed-dial function without taking your attention off the road.
2 Use a hands-free device. A number of hands-free phone accessories are readily available today. Whether you choose an installed mounted device for your phone or a speaker accessory, take advantage of these devices. If driving while using a phone is permitted in your area, we recommend using a phone headset or a hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and/or others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and do so only if it is legal and you can do so safely.
3 Make sure you place your phone within easy reach and where you can grab it without removing your eyes from the road. If you get an incoming call at an inconvenient time, let your voicemail answer it for you.
4 Suspend conversations during hazardous driving conditions or situations. Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, and ice can be hazardous, but so is heavy traffic. As a driver, your first responsibility is to pay attention to the road.
5 Do not take notes, look up phone numbers, read/write e-mail, or surf the internet while driving. If you are reading an address book or business card while driving a car, or writing a to-do list, then you are not watching where you are going. It's common sense. Do not get caught in a dangerous situation because you are reading or writing and not paying attention to the road or nearby vehicles.
6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip, or attempt to schedule your calls with times you may be temporarily stopped or otherwise stationary. But if you need to dial while driving, follow this simple tip: dial only a few numbers, check the road and your mirrors, then continue.
7 Do not engage in stressful or emotional conversations that may be distracting. Stressful or emotional conversations and driving do not mix—they are distracting and even dangerous when you are behind the wheel. Make people you are talking with aware you are driving and if necessary, suspend phone conversations which have the potential to divert your attention from the road.
8 Use your phone to call for help. Your phone is one of the greatest tools you can own to protect yourself and your family in dangerous situations—with your phone at your side, help is only three numbers away. Dial your national emergency number in the case of fire, traffic accident, road hazard, or medical emergencies. Remember, your national emergency number is a free call on your phone.
9 Use your phone to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call your national emergency number, as you would want others to do for you.
10 Call roadside assistance or a special wireless non-emergency assistance number when necessary. Certain situations you encounter while driving may require attention, but are not urgent enough to merit a call to your national emergency number. But you can still use your phone to lend a hand. If you see a broken-down vehicle posing no serious hazard, a broken

traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number.

General Operation

Prolonged Views of Screen: If you are driving, do not access any function requiring a prolonged view of the screen. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time.

Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.

Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. The Device Software is not a substitute for your personal judgment.

Hands-Free Capability

All CTIA Certified portable products provide the consumer with a toll-free number for the purchase of a compatible hands-free device, 1-800-881-7256.

ESD Safety

Electrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence.

Description of ESD

Static electricity is an electrical charge caused by the buildup of excess electrons on the surface of a material. To most people, static electricity and ESD are nothing more than annoyances. For example, after walking over a carpet while scuffing your feet, building up electrons on your body, you may get a shock—the discharge event—when you touch a metal doorknob. This little shock discharges the built-up static electricity.

ESD-susceptible equipment

Even a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your Palm phone, from ESD harm. While Palm has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment. Any electronic device that contains an external entry point for plugging in anything from cables to docking stations is susceptible to entry of ESD. Devices that you carry with you, such as your phone, build up ESD in a unique way because the static electricity that may have built up on your body is automatically passed to the device. Then, when the device is connected to another device such as a docking station, a discharge event can occur.

Precautions against ESD

Make sure to discharge any built-up static electricity from yourself and your electronic devices before touching an electronic device or connecting one device to another. The recommendation from Palm is that you take this precaution before connecting your phone to your computer, placing the phone in a docking station, or connecting it to any other device. You can do this in many ways, including the following:

• Ground yourself when you're holding your mobile device by simultaneously touching a metal surface that is at earth ground. For example, if your computer has a metal case and is plugged into a standard three-prong grounded outlet, touching the case should discharge the ESD on your body.
• Increase the relative humidity of your environment.
• Install ESD-specific prevention items, such as grounding mats.

Conditions that enhance ESD occurrences

Conditions that can contribute to the buildup of static electricity in the environment include the following:

Low relative humidity.
- Material type. (The type of material gathering the charge. For example, synthetics are more prone to static buildup than natural fibers like cotton.)
- The rapidity with which you touch, connect, or disconnect electronic devices.

While you should always take appropriate precautions to discharge static electricity, if you are in an environment where you notice ESD events, you may want to take extra precautions to protect your electronic equipment against ESD.

Owner's Record

The model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future.

Product: Palm® Pixi™ Plus phone

Model:

Serial No.:

Specifications

Specifications

Table 1. Specifications

Category	Description
Radio	• Dual-band CDMA2000 EvDO Rev A and 1xRTT
Features	• Speaker • Hands-free headset jack (3.5 mm stereo, 3-barrel connector) • HAC M4/T4 • Microphone mute option • TTY-compatible • Ringer switch
Processor technologies	• Qualcomm® MSM7627™ integrated application processor and modem chipset
Battery	• Rechargeable lithium-ion • 1150mA/hr power capacity • Removable
Operating system	• Palm® webOS™ platform
Camera	• 2 megapixel • LED flash • Auto-exposure • Auto-white balance • Geotagging
Size	• 4.37 in. x 2.17 in. x 0.43 in. (111.0 mm x 55. mm x 10.85 mm)
Weight	• 3.26 ounces (92.5 grams)

Table 1. Specifications

Category	Description
Connectivity	·Wi-Fi 802.11 b/g with WPA, WPA2, WEP, 802.1x authentication
Display	·2.63-inch touchscreen ·18-bit TFT color ·Resolution: 320 x 400 sub-HVGA ·User-adjustable brightness
Keyboard	·Physical QWERTY keyboard
Sensors	·Ambient light ·Accelerometer ·Proximity
Memory	·8GB (~7GB user available) ·USB mass storage support
Connector	·microUSB connector with USB 2.0 Hi-Speed
Included Palm webOS applications (at time of purchase)	·Amazon MP3 ·App Catalog ·Calculator ·Calendar ·Camera ·Contacts ·Doc View ·Email ·Memos ·Messaging (integrated SMS, MMS, and IM) ·Music ·PDF View ·Phone ·Photos ·Tasks ·Videos ·Web

Table 1. Specifications

Category	Description
Included third-party applications (at time of purchase)	·Google Maps ·YouTube ·VZ NavigatorSM
Operating temperature range	·32°F to 113°F (0°C to 45°C) ·5% to 90% RH

Online accounts available for webOS phones

Table 2. Online accounts available for webOS phones

Account/Behavior	Applications that display data from this account	Relationship between phone and online account*	Can I edit and add info to this account on my phone?	Can I edit and add data to this account on the web?	What happens when I delete this account from one app**
Exchange Active Sync	Contacts, Calendar, Tasks, Email	Sync	Yes	Yes	All data from all affected apps is simultaneously deleted
Facebook	Contacts, Calendar	Contacts, Calendar: Transfer (from web to phone)	Photos only	Contacts and Calendar only	Only info in that app is deleted; info remains in other apps
		Photos: Transfer/upload (from phone to web)
Google	My Contacts, Calendar, Messaging, Email	Sync	Yes	Yes	Only info in that app is deleted; info remains in other apps
LinkedIn	Contacts	Transfer (from web to phone)	No	Yes	Only one app is affected: Contacts
Palm profile	Contacts, Calendar, Tasks, Memos; see “Backup” for full list of affected info	Transfer (from phone to web)	Yes	No	All data is deleted from all affected apps; see “Backup” for details
Photobucket	Photos	Transfer/upload (from phone to web)	Yes	No	Only info in that app is deleted
Yahoo!	Contacts, Calendar, Messaging, Email	Contacts: Transfer (from web to phone)	Contacts: No	Yes	Only info in that app is deleted; info remains in other apps
		Calendar: Yes

Sync - A two-way exchange and update of your data. What you add or change in one location is automatically added or changed in the other. Transfer - A one-way update of your data. You can add or change data only in one location; the data is then copied to the other location.
*Only the data on your phone is deleted. The data source is not affected.

Index

NUMERICS

112 phone numbers 52

1xRTT data networks 166

3G2 files 114

3GP files 114

3GP2 files 114

3GPP files 114

911 phone numbers 52

999 phone numbers 52

A

AAC files 117

AAC+ files 117

AC charger 7

accented characters 28

Accept Cookies option 131

accessories

See also battery; hands-free devices

handling of 182

hands-free 178, 183

power 14, 156, 179, 180

AccountListview64,73,175

accounts

See also specific types

contacts and 86

erasing data from 148

linked contacts from 84

music and 119, 170

online 164

Palm profile 47, 144

pictures and 114

setting up 13

Acrobat Reader files. See PDF files

active calls. See phone calls

ActiveSync accounts. See

Exchange ActiveSync accounts

Add An Account option

Calendar 94, 99

Contacts 85, 92

Email 65

AddBookmark option 129

Add Contact Reminder 89

Add device option 59, 135

Add Picture 76

Add To Launcher 90, 128

address

outgoing email 67

Address Book on Mac 45

address books 52, 84

addresses. See contacts; email

addresses

advanced account settings 67

advanced gestures 151

air bags 181

aircrafts 181

airplane mode 11, 15-16, 173

alarms 34, 96, 99, 105-106

See also Clock application

Album Art view 118

album headers 113

albums. See specific types

errors. See alarms; notifications

All Calendars view 95

All Flagged view 73, 175

All Inboxes view 64, 175

all-day events 96

See also calendars; events

alternate characters 28

Amazon accounts 119, 170

Amazon MP3 service 119-121, 170

AMR files 117

animations 6,8

answering phone 53, 56

antenna 177

AOL accounts 64

App Catalog 36-40

application menu 31, 173

application search 34, 173

applicationupdate39,173

applications

See also third-party

applications; specific types

adding 36-38

beta apps 37

buying 36

changing default applications 149

closing 26

deleting 27, 172

dialing from 52

displaying 25

emailing from 74

in Quick Launch 23, 26

included with phone 186

keywords for 33

losing 170, 171

moving between 25

music and 117

opening 23-24

Palm OS 36

reinstalling 39

running 6

searching in 34, 173

troubleshooting 147, 161, 165

updating 39, 173

using on calls 55

appointments. See events

artists 117, 120

attachments

files as 139, 142

internal memory and 172

messages and 69, 74

music as 117

opening 70, 78

pictures as 113

saving 70

audio files. See music

audio quality 163

authentication 125, 167

AutoLocateoption126

auto-correct feature 29

Auto-Download MMS option 79

automatic backup 144

Automatic IP settings options 126

auto-shut off interval 150, 163

B

back cover 157-158, 159-161

back gesture 18, 151, 173

Back View 12

Background data collection option 127

Backup application 144

See also Palm profile

basic gestures 18-19

battery

caring for 14, 179

charger for 7

charging 14, 156

icons 11, 13

life 14-15

purchasing 15

replacing 156

specifications 185

troubleshooting 156-159

billing accounts 39-40

blackouts 181

blank screens 161

Block Popup option 131

blocking caller IDs 58

Bluetooth devices 134-136

adding 59, 135

airplane mode and 15, 16

backup summary 144

connecting to 134, 135

deleting 136

disconnecting from 136

discovering 135

pairing 134-135

passkeys for 135

phone calls and 58

renaming 136

troubleshooting 163

turning on and off 134

Bluetooth wireless technology 59, 134, 134-136

See also wireless services

BMP files 70, 110, 111, 112

bookmarks 129-130, 142

Brightness slider 150

browser. See Web browser

Buddies view 75

built-in applications 186

buying

See also downloading

applications 36

music 120-121

VZ Navigator 132

C

cable service providers 167

cache (web pages) 131

Calculator application 107

calendar accounts 95, 97, 99

Calendar application 93-100

calendar events. See events

Calendar View Options 97, 99

calendars 93-100

See also events

alarms and 96, 99

backup summary 145

dates on 97

default 99

display of 97

events 93, 95, 96, 97

getting started with 94

Google 64,93,169

online 99

preferences for 99-100

saving 95

synchronizing 94, 100, 164

troubleshooting 169

call history 54, 57

See also phone calls

call waiting 56

caller IDs 58, 87, 112

calls. See phone calls

camera 110, 169, 185

capitalization 28

Caps Lock 28

car kits 58, 59

Cardview6,22,25,26,173

See also wallpaper

Certificate Manager 149

Change Login Settings option 67

Change Wallpaper option 150

character searches 51

characters 28-29

charger 7

charging dock 14

charging the battery 7, 14, 156

chat rooms. See conversations

children, safety of 181

Classic application 37, 161

Clear Cache option 131

Clear Call History command 57

Clear Cookies option 131

Clear flag command 71

Clear History option 131

Clips (annimations in Help) 8

Clock application 105-106

colors

for calendar entries 94

for email message text 68, 72

for memos 104

columns, resizing 139

Comcast accounts 64

comments

Facebook 107

in documents 139

in spreadsheets 140

compatibility information 58, 156, 161, 164

conference calls 56

connection menu 32, 173

connections

Bluetooth devices and 59, 134

corporate servers and 165

Internet 123

network settings for 124

online address books and 84

Palm profile and 144

phone calls and 55

roaming and 60

timing out 166

transferring files and 112, 115, 119

troubleshooting 162, 168

TTY/TDD devices and 61

Wi-Fi 124, 124-125

connectivity specifications 186

connectors 186

contact header 87

contact lists 70, 92

contact matches 51, 52, 59, 169

contacts 84-92

adding 84, 86

backup summary 145

car kits and 59

copying 87

default account 92

deleting 91

dialing by name 52

displaying 57, 87, 88, 89

editing 87, 88, 89

Facebook 85

getting in touch with 91

getting started with 85

Launcher icons for 90

linked 84

LinkedIn 85

linking 89

photos for 87, 112

preferences for 91-92

reminders for 33, 54, 86, 89

ringtones for 88, 153

saving information for 58, 70, 78, 79, 86

searching 59, 86

selecting 53

speed dials for 88

synchronizing 84, 85, 92, 164

troubleshooting 169

unlinking 89

vCards and 93

Contacts application 84-92

conversations 74-76, 79

See also instant messages

Conversations view 75

cookies 131, 146, 172

Copy All option 30

copying

contacts 44, 87

files from computer 40, 41

messages 71, 78

text 30

corporate accounts 65-66, 165

coupling 162

coverage areas 16, 124, 162

creating

bookmarks 129

contacts 86

emails 68

events 95

files 140

instant messages 80

memos 104

multimedia messages 76-77

Palm profile 13

task lists 100

tasks 100-101

credit cards 39, 120, 121

cursor 21

custom messages 80

customer support 8

customizing

Calendar application 99-100

Contacts application 91-92

email accounts 67

Email application 73

instant messaging accounts 79, 81

Location Services 126

phone settings 59, 61

roaming preferences 60

signatures 72

VZ Navigator 133

Web browser 130

Wi-Fi connections 125-126

cutting text 30

D

dashboard 173

data connection icons 166

data roaming 61, 168

data service icons 166

data service providers 167

data transfer 41, 44-47, 84, 94, 170, 171

Data Transfer Assistant 45, 84, 94, 174

Data Usage 61, 168

DataViz 140

Date & Time application 145

dates 101, 146

See also calendars

Day view 97

default accounts

calendar 99

contacts 92

email 73

Default Calendar option 99

Default Event Duration option 99

Default Event Reminder option 99

Default Folder option 67

default settings 171

delete gesture 23

deleting

See also erasing

alarms 106

albums 112

applications 27, 172

billing accounts 40

Bluetooth devices 136

bookmarks 130

browsing history 131

call history 57

certificates 149

contacts 91

conversations 79

cookies 131

email 67, 72

email accounts 68

events 97

information 147

instant messaging accounts 81

memos 105

messages 79

music 119

numbers on dial pad 51

online accounts 164

photo albums 112

pictures 114

ringtones 88

tasks 103

videos 115

web page content 131

demagnetization 182

desktop organizers 156

desktop software 45, 84, 94, 156, 165

device. See Palm Pixi Plus phone; Bluetooth devices

Device Info application 147-148

device names 147

Devices list 134

diagnostic information 148

dial pad 50

dialing 50-53, 88, 130

dialing prefixes 60

dialing shortcuts 60

dialing tones 60

Digital Rights Management (DRM) 114

directions 95, 126, 131, 132

display. See touchscreen

display size 138, 141

displaying

album headers 113

applications 25

calendar events 97

certificates 149

contacts 57, 84, 87, 88, 89

email folders 72

file properties 139

images 168

maps 85, 91

meeting participants 98

multimedia messages 78

notifications 152

phone calls 54, 57

pictures 110

tasks 102

text messages 78

videos 114, 116

web pages 128

DNS Server option 126

DOC files 138

Doc View 138-140, 145

Document Editing 140

documentation 8

documents 138-141

See also Word files; Excel files; PowerPoint files; PDF files

Documents To Go 140

DOCX files 138

downloading

See also App Catalog; buying

applications 36, 38

email 67, 69, 167

multimedia messages 79

music 120-121

pictures 110

downloads albums 111

drafts 69

drag and drop gesture 22

drag gesture 19, 174

driving directions 95, 126, 131, 132

driving safety tips 58, 182

DRM-free files 111, 114

DTA. See Data Transfer Assistant

DTMF tones 60

due dates (tasks) 101, 103

E

earpiece 162

EarthLink accounts 64

EAS. See Exchange ActiveSync

echoes 162

editing

bookmarks 129, 130

contacts 87, 88, 89

email accounts 67

files 140

instant messages accounts 81

memos 104

Palm profile 144

tasks 102

text 21,30

web page bookmarks 130

electrostatic discharge (ESD) 183

email 64-74

See also email addresses; Email

application

advanced settings 67

errors for 67

attachments 70, 74

backup summary 145

contacts and 70

creating 68

deleting 67, 72

dialing from 52

download options for 167

drafts 69

files and 69, 139, 142

flagging 71

folders 72, 73

forwarding 71

links in 116

managing 71

memos 105

merging 64

message headers 72

music and 117

pictures and 113

preferences for 73

receiving 64, 67, 69

replying to 71

retrieving 124

roaming and 61

sending 64, 68, 74

signatures 67, 72

synchronizing 64, 67, 69, 164

troubleshooting 167

email accounts 64-68

accessing 64

changing 67

default 73

deleting 68

login settings 67

multiple 65

preferences for 67

reordering 73

setting up 64-66

troubleshooting 165, 167

email addresses

changing 146

entering 67, 68

saving 70

Email application 64-74

email service providers 64, 167

emergency calls 52, 182

emergency phone numbers 52

emoticons 77-78

endnotes, in documents 139

erasing 13, 144, 146, 147, 148, 170-171

See also deleting

ESD safety 183

ESMTP authentication 167

EvDO data networks 11, 166

Event Location option 95

Event Notes option 96

Event Reminder option 99

events 93-96

alarms and 96, 99

calendar 93, 95

creating 95

deleting 97

displaying 97

locations for 95

reminders for 96, 98

repeating 95

saving 95

synchronizing 93, 94, 100

untimed 96

Excel files 138, 139-140

Exchange ActiveSync accounts

availability 188

phone synchronization 44, 46

setting up 65-66

Synergy feature and 6

troubleshooting 165

Exchange servers

searching over 52

synchronizing with 165, 166

troubleshooting 166

explosive atmospheres 180

exporting data 44-47

See also data transfer extensions (phone calls) 60

F

Facebook accounts

availability 188

backup 145

calendar synchronization 94

contacts synchronization 85

deleting from 91

phone synchronization 46

pictures and 113-114

Facebook application 107

factory-installed applications 186

favourites

email folders 73

web bookmarks 129

FCC statements 177

feedback 162

file types

document 138

music 117

picture 110

video 114

files

See also specific types

changing contents 140

copying to phone 40, 114, 138, 141

creating 140

display size 138

finding text in 138, 141, 142

freeing memory and 172

losing 170, 171

opening 138, 141

properties for 139

saving 139, 142

searching for 138

sending 69, 139, 142

storing 170

filtering tasks 102

Find command 138, 141, 142

finding. See searching

flagging emails 71

flick gesture 19, 174

folders

copying files to 170

email 72, 73

footnotes, in documents 139

Forget Network option 125

formatting

email message text 68, 72

phone 150

forward gesture 18, 151

forwarding

meeting invitations 74

messages 71, 78

free applications 38

front gesture 151

Front view 10

frozen phone 147, 161

full erase 148, 170

G

GALs. See Global Address Lists

genres 117, 118, 120

Geotag Photos option 126

gesture area 17, 174

gestures 6,17-23

advanced 151

basic 18-19

scroll 19-20

text selection 21-22

zoom 20

Get email option 67

Get My Music option 117

GIF files 110

Global Address Lists 52, 84

Global Address Lookup option 87

Gmail 64,84,93,164,169

Google accounts

availability 188

phone synchronization 44, 46

setting up account on phone

64,84,93

setting up account on website

44, 45, 46

Synergy feature and 6

Google calendar 64, 93, 169

Google Earth 127

Google Maps 131

Google Services 126, 127

Google Weather 93

GPS applications 127

H

H.263 files 114

H.264 files 114

HAC 12, 61, 178-179

hands-free devices

setting up 58

troubleshooting 163-164

hanging up 53, 58

hard resets. See full erase

hardware 7

headsets 58-59, 163

hearing aid compatibility. See HAC

hearing aids 61, 178-179, 181

hearing loss 181

help8,172

See also troubleshooting

Help application 8

history 54, 57, 74, 130, 131, 172

hospitals 180

1

iCal on Mac 45

icons

battery 11, 13

bookmarks 129

data services 166

Google maps 131

Launcher 27

notifications and 162

phone status 11

Quick Launch 26

signal-strength 162

title bar 11-12

web page 128, 129

Wi-Fi 11

ignored calls 53, 57

IM. See instant messages

images 168

See also pictures

IMAP email accounts 167

importing information 165

See also data transfer

inbox (email) 64, 73, 167

Industry Canada 177

information

See also text

accessing 6, 165

backing up 144

cutting, copying 30

deleting 147

entering 128

importing 165

linked contacts 89

losing 170

pasting 30

protecting 144

restoring 171

retrieving 6

saving 86

transferring 43, 156

inline images 69

See also pictures

installing

third-party applications 36, 172

updates 35-36

instant messages 80-81

accounts 79, 81

creating 80

notifications for 81

online status 80

sending 75, 80

Interactive Tests 148

interference 163

internal memory. See memory

international dialing 60

international language settings 150

Internet. See websites

Internet service providers 167

IP addresses 126

ISPs. See Internet service providers

J

JavaScript option 131

Join network option 125

JPG files 70, 76, 78, 110, 111, 112, 168

K

keyboard 51, 186

keyboard shortcuts 30

keywords 33

known networks 125

L

labels 86

landscape view 110, 114, 116, 128, 168

language 150

Launcher

backup summary 145

contacts in 90

defined 174

gesture 24

icons 27

pages 11, 24

web pages in 128

layered calendars 94

light in gesture area 17, 30

lighted dial pad 50

linked contacts 84, 174

LinkedIn accounts 188

contacts synchronization 85

deleting from 91

linking to contacts 89

List Order option 92

lists

scrolling in 19

selecting items in 29

sorting items in 102

location information 95, 126

See also maps

Location Services 126-127, 145

lock icon 127

login settings 67, 99

lost devices 144

lowercase letters 28

M

M4V files 114

Mac computers

copying files 112, 115, 119

data transfer from 45

Mac computers and devices

transferring files and 170

machinery, operating 181

maps 85, 91, 131, 132, 168

Mark All Completed/Incomplete

command 103

Mark as read/unread command 71

media files 170, 172

medical devices 180

meeting invitations. See meeting

requests

meeting participants 98

meeting requests 74, 98

memory 172, 186

Memos application 104-105, 145

menus 173

merged views 64, 72, 174

message headers 72

messages. See email; multimedia

messages; text messages;

voicemail; instant messages

messaging albums 111

Messaging application 74-81

backup summary 145

troubleshooting 167

microphone 162

Microsoft Excel files. See Excel files

Microsoft Exchange ActiveSync.

See Exchange ActiveSync

Microsoft PowerPoint files. See

PowerPoint files

Microsoft Word files. See Word files

miscellaneous albums 111

missed calls 11, 57

misspelled words 29

mobile network connections. See connections

Month view 97

Move to folder command 71

movie listings 133

MP3 files 117

MP3 music service 119-121, 170

MP4 files 114

MPEG4 files 114

multimedia messages 76-79

addressing 76

attachments 78

contact information and 79

copying 78

creating 76-77

deleting 79

dialing from 52

displaying 78

downloading 79

forwarding 78

notifications for 81

pictures and 113

roaming and 61

sending 55, 75, 77

troubleshooting 167

multitasking 6, 23

music 117-121

answering phone and 53

backing up 119

deleting 119

downloading 120-121

information about 120

listening to 59, 117

playback controls 118

as ringtones 153, 170

searching for 118, 119

troubleshooting 170

Music application 117-119

mate 54,81,152

N

names

See also user names

Bluetooth device 136

device 147

dialing by 52

sending or receiving messages

and 67

national emergency phone

numbers 52

navigation 133, 134

network connections. See

connections

network settings 124

network times 147

networks 124, 125

New card command 128

next gestures 151

normal use position 182

notes 96, 101

notifications

contacts and 53

defined 174

displaying 34, 152

icons 11, 162

messages and 67, 81

responding to 34, 162

sounds for 53

troubleshooting 168

voicemail and 61

Now Playing list 118, 119

numbers 28, 51, 107

0

online accounts

See also accounts; email

accounts

availability of 188

defined 174

synchronization of 64, 164

online address books 52, 84

online calendars 93, 94, 99

See also calendars

online status 80

online support 8

open Wi-Fi networks 124

opening

application menu 31

applications 23-24

attachments 70, 78

connection menu 32

files 138, 141

maps 85, 91

web pages 127, 130

operatingsystem175,185

Optionkey10,27,174

organizer features 83

outage information 167

outgoing email address 67

Outlook 45, 165

overdue tasks 102

P

pacemakers 180

page indicators 11, 24

pairing devices 134-135

PalmDesktop software 45,156 165

Palm online support 8

Palm OS 36

Palm Pixi Plus phone 6

See also phone

Palm profile

about 6, 13

Amazon MP3 music and 119

backups 144-146

creating 13

defined 174

events and 94

passwords 38

restoring data 171

reusing 13

settings 146

Palm profile account 47, 174

Palm Synergy feature. See Synergy feature

Palm webOS. See webOS

platform

partial erase 148, 170

partnerships. See pairing

passkeys 135

Password is Required 40

passwords

changing 146

entering 28

instant messages and 81

Palm profile 38

PDF files and 141

screens and 152

Wi-Fi 124

pasting text 30

pauses in phone numbers 86

PDF files 141, 142, 145

PDF View 141-142, 145

performance 161

Personal Identification Numbers.

See PINs

personal information 41, 44, 170

phone

See also phone calls

answering 53, 56

backup summary 145

caring for 182

compatible devices for 164

conference calls 56

data services and 166

data transfer to 156

dialing 50-53, 88, 130

disposing of 180

emergency calls and 52

getting started with 10

hanging up 53, 58

installing third-party

applications and 172

lost 144, 146

number for 57

pairing 134-135

preferences for 59-61

redialing 52

regional settings for 150

renaming 147

replying to conversations and 75

restarting 147, 161, 163

safety information 58

setting up 13

silencing ringer for 53

specifications 185

status 11

stolen 144, 146

system information about 147

troubleshooting 148, 162-163

TTY/TDD devices and 61

turning on and off 15, 17

volume 54

phone calls 50-56

contact information for 58

driving and 58, 182

ending 55

hands-free devices and 59

hold 54, 56

information about 54, 57

making 50-53, 54, 130

messages during 76

receiving 53

replying to 53

ringtones for 88, 153

searching and 6

searching for contacts and 59

second 55

sending to voicemail 53

shortcuts for 60

swapping 56

phoneheadsets58-59,163

phone icons 11

Phone Reset Options settings 148

phone settings 59-61

photo albums 111, 112

Photo roll albums 110, 111

Photobucket accounts 113-114,

145, 188

Photobucket application 127

photos. See pictures

Photos application 111-114

pictures 110-114

albums and 111

backup summary 145

caller IDs and 87, 112

contact 87, 112

deleting 114

displaying 110

downloading 110

Facebook 113-114

Launcher icons for 90

Photobucket 113-114

sending 76, 113, 168

taking 110, 169

uploading 113-114

as wallpaper 113, 150

pinch in gesture 20, 174

pinch out gesture 20, 174

PINs 152

Pixi Plus phone. See Palm Pixi Plus

phone; phone

play lists 118, 119

Play sound option 67

playback controls

for music 118

for video 115, 116

playing

music 118

videos 115, 116

voicemail messages 54

Playlist view 118

PNG files 70, 110, 111, 112

POP email accounts 167

popups 131

power accessories 14, 156, 179, 180

power button 12

PowerPoint files 138

power-saving feature 15, 163

PPT files 138

PPTX files 138

preferences. See customizing

prefixes 60

presentations. See PowerPoint files

previous gestures 151

priority settings 68, 101

processor specifications 185

profile 6, 144, 174

protecting information 144

punctuation 28

Purge completed command 104

Q

Quick Launch

applications in 26

defined 175

gesture 19

icons 26

Quick Tests 148

R

radio frequency 178

radio specifications 185

reading email 69

recharging the battery 14

recurring events. See repeating

events

recycling 180

redialing 52

redirectors (web pages) 168

regional settings 134

Regional Settings application 145, 150

reinstalling applications 39

reminders

See also alarms

contacts 33, 54, 86, 89

events 96, 98, 99

remote diagnostics 148

remote erase 13

Remove Contacts Account option 92

Remove Email Account option 68

Remove Flag 71

renaming device 147

reordering

bookmarks 130

cards 25

email accounts 73

icons 26, 27

notifications 35

tasks 103

repeating events 95

repetitive motion injuries 180

Reply-to address option 67

Reset Voicemail Count option 61

resetting phone 147, 170-171

restarting phone 147, 161

reviews 37, 39

ringer 53

ringer switch 10, 53, 152

ringtone volume 105, 106, 152, 153

ringtones 88, 153

download 153

roaming 36, 60, 168

rows, resizing 139

S

safety information 177

SAR 178

satellite photos 131

saving

attachments 70

calendar events 95

contacts 86

email addresses 70

files 139, 142

images 113

information 86

phone numbers 58

pictures 113

web page bookmarks 130

schedules. See calendars

screen

brightness 15, 150

caring for 10

troubleshooting 159, 161

turning on or off 15, 17, 150

unlocking 151

Screen & Lock application 145, 150-152

screen captures albums 110, 111

scroll fast gesture 20

scroll gesture 11

scroll gestures 19-20

scroll slow gesture 19

searching 6, 104

for applications 24

for contacts 59, 86

for files 138

for locations 133

for memos 104

for music 117, 118, 119

for text 138, 141

for videos 116

for websites 127

second phone calls 55

secure networks 125

Secure Unlock option 151

secure websites 127, 169

secure Wi-Fi networks 124

security 125

See also Certificate Manager;

erasing data

locking the screen 150, 151

Palm profile 146

seizures 181

Select All option 30

sending

conversation messages 75

document files 139

email 64, 68, 74

instant messages 80

multimedia messages 55, 77

music 117

PDF files 142

pictures 76, 113, 168

text messages 76, 77

videos 168

sensors 186

Set a ringtone option 88

Set due date for all command 103

Set flag command 71

Set speed dial command 89

setting up

alarms 105-106

billing accounts 39-40

email accounts 64-66

Exchange ActiveSync accounts 65-66

Google accounts 44, 45, 46, 64, 84, 93

hands-free devices 58

instant messaging accounts 79

online pictures accounts 114

phone 13

voicemail 54

web service 113

settings 171

share option 74

sharing

files 139, 142

images 69, 113

locations 133

videos 116

web pages 128, 130, 172

Shift 28

shortcuts 30, 60

Show Contact Matches option 59

Show email option 67

Show Icon option 67

signal 16, 162, 163

signatures 67, 72

Simple PIN option 152

size specifications 185

slides. See PowerPoint files

smart folders 73, 175

SMTP servers 167

snooze 98, 106

soft resets. See partial erase

software 165

software updates 35-36

songs. See music

sorting

contacts 92

data in spreadsheets 140

task lists 102

Sounds & Ringtones application 145, 152-153

sounds. See specific types

speakerphone 162

specific absorption rate. See SAR

specifications 185-187

speed dialing 51, 88

spelling errors 29

spreadsheets. See Excel files

static 163

stereoheadsets58,59

stop scrolling gesture 20

storage space 172

streaming

music 117

videos 116

supported file types. See file types;

specific file types

swapping phone calls 56

swipe gesture 18, 175

Sym key 10, 175

symbols 28

Sync deleted emails option 67

Sync Now option 92

synchronization

calendars 94

defined 164

desktop software and phone 46

email 64, 67, 69

Exchange accounts 46

Exchange servers 165, 166

Facebook accounts 46

Google accounts 46

online calendars 93, 94, 100, 164

online contacts 84, 85, 92

retrieving information and 6, 165

setting up online accounts for 164

third-party 165

troubleshooting 165-166

Synergy feature 44

about 6

Calendar 93

Contacts 84

defined 175

Email 64

Google accounts 6, 46

Messaging 74

system information 147

system updates 35-36, 175

See also updating phone

T

tap gesture 18, 161, 175

task lists

assigning tasks to 101

creating 100

deleting 104

filtering 102

reordering items in 103

tasks

backup summary 146

completing 101, 103

creating 100-101

deleting 103

displaying 102

due dates for 103

editing 102

priorities for 103

Tasks application 100-104

TDD devices 61

technical support 8

temperature ranges 187

tests. See Quick Tests; Interactive

Tests

text 142

See also information

copying, cutting 30

finding 138, 141

formatting 68, 72

pasting 30

selecting 21

text messages 76-79

addressing 76

contact information and 78, 79

copying 78

creating 76-77

deleting 79

displaying 78

forwarding 78

links in 116

notifications for 81

phone calls and 52, 55

roaming and 61

sending 75, 76, 77

troubleshooting 167

text selection gestures 21-22

text telephones. See TTY/TDD

devices

third-party applications

adding 36

backup summary 146

internal memory and 172

losing 170, 171

synchronizing using 165

troubleshooting 172

third-party software 41

throwing gesture 19

thumbnail images 110

times 146, 147

Tips (Help application) 8

title bar icons 11-12

Top view 12

touchscreen 17

See also screen

Touchstone charging dock 14

traffic information 131

transferring data 44-47

computer to phone 44

contacts 84

events 94

Exchange to phone 46

Facebook to phone 46

Google to phone 46

old phone to new 44

planning for 44

troubleshooting 156-172

battery 156-159

calendars 169

cameras 169

contacts 169

email 167

email accounts 167

hands-free devices 163-164

memory 172

messaging 167

music 170

notifications 168

performance 161

phones 148, 162-163

screens 159, 161

synchronization 165-166

third-party applications 172

transferring data 170, 171

updates 171

trusted partnerships. See pairing

TTY/TDD devices 61

Turn Off and Erase Data option 144

Turn On/Off Airplane Mode option 16

turning on and off

advanced gestures 151

airplane mode 16

Bluetooth 134

JavaScript 131

phone 15

screen 15, 150

Wi-Fi 124

wireless services 15, 16

TXT files 138

U

universal search 6,32-34,51,169, 175

See also searching

unlinking contacts 90

unlocking the screen 151

unread emails 64

untimed events 96

See also calendars; events

up gesture 19

updating

applications 39, 173

billing accounts 40

phone 35-36

troubleshooting 171

uploading pictures 113-114

uppercase letters 28

URLs 127, 128, 129

USB cable 7

USB Drive mode 40, 170

user names 81

user profile 6, 144, 174

user safety information 180

V

vCards 84,93

Verizon Wireless

bills 132

customer service 8, 44

location services and 133

Verizon Wireless network

connecting to 15

icons for 11

roaming and 61

usage of 55

vibrate 67, 152

video playback controls 116

videos 114-116

answering phone and 53

deleting 115

playback controls 115, 116

searching for 116

sending 168

sharing 116

watching 114, 116

Videos application 114-116

views 6

See also cards

Voice Network 61

voicemail

listening to 54

resetting 61

sending calls to 53

setting up 54

Voicemail Count Reset option 61

volume

alarms 105, 106

phone call 54

ringtone 105, 152, 153

system sounds 152

troubleshooting 162

VZ Navigator 132-134

W

waking up screen 12

wallpaper 113, 146, 150

See also Card view

WAV files 117

weak signals 162, 163

weather 93, 132

web addresses 127, 128, 129

Web application 127-131, 146, 168

Web browser 127-131

web pages

bookmarking 129-130

browsing history for 131

cache for 131

dialing from 52

display options for 128

images on 168

information on 6, 128, 169

navigating through 128

opening 127, 130

recently viewed 130

refreshing 128

sharing 128, 130, 172

troubleshooting access to 168

web search 33

web service

setting up 113

web-based email 64, 64-66

webOS platform 6, 175

websites

additional browsers 128

browsing 61, 124

connecting to 124, 127

customer support 8

internal memory and 172

JavaScript for 131

music from 117

pictures and 113-114

popups from 131

searching for 127

secure 127, 169

troubleshooting connections to 168

videos from 116

Week view 97

weight specifications 185

Wide View 138

Wi-Fi

See also wireless services

connecting to 124, 124-125

disconnecting from 125

icons 11

network lists 125

network types 124

preferences for 125-126

turning on and off 124

Windows 7 computers

copying files from 112, 115, 119

Outlook support 45

Windows Vista computers

copying files from 112, 115, 119

data transfer from 45

Outlook support 45

Windows XP computers

copying files from 112, 115, 119

data transfer from 45

wiredheadsets58

wireless networks 124

wireless services

restated phone and 163

turning on and off 15, 16, 17

WLANs. See wireless networks

Word files 138, 139

worksheets. See Excel files

X

XLS files 138

XLSX files 138

Y

Yahoo! accounts 45, 64, 188

YouTube application 114, 116

Z

zoom in gesture 20

zoom out gesture 20