UL8 - Motherboard ABIT - Free user manual and instructions

USER MANUAL UL8 ABIT

Copyright and Warranty Notice The information in this document is subject to change without notice and does not represent a commitment on part of the vendor, who assumes no liability or responsibility for any errors that may appear in this manual. No warranty or representation, either expressed or implied, is made with respect to the quality, accuracy or fitness for any particular part of this document. In no event shall the manufacturer be liable for direct, indirect, special, incidental or consequential damages arising from any defect or error in this manual or product. Product names appearing in this manual are for identification purpose only and trademarks and product names or brand names appearing in this document are the property of their respective owners. This document contains materials protected under Intemational Copyright Laws. AIL rights reserved. No part of this manual may be reproduced, transmitted or transcribed without the expressed written permission of the manufacturer and authors of this manual. If you do not properly set the motherboard settings, causing the motherboard to malfunction or fail, we cannot guarantee any responsibility. ULS

Chapter 3. BIOS Setup.

+ Designed for AMD Socket 939 Athlon64/ Athlon64 FX processors with 2000MT/s system bus using Hyper Transport" Technology + Support AMD next generation Dual Core CPU + Supports AMD CPU Cool ‘n° Quiet Technology

+ ULI MI689 single chip

+ Four 184-pin DIMM sockets + Supports Dual DDR400 Un-buffered Non-ECC memory + Supports maximum memory capacity up to 8GB

+ Serial ATA 1.5Gb/s data transfer rate + Supports SATA AHCI, providing native command queuing and native hot plug

+ ATX form factor: 305 x 225 mm % Specifications and information contained herein are subject to change without notice. ULS

Before the Installation: Turn off the power supply switch (fully turn off the +5V standby power), or disconnect the power cord before installing or unplugging any connectors or add-on cards. Failing to do so may cause the motherboard components or add-on cards to malfunction or damaged. 2-1. Install The Motherboard Most computer chassis have a base with many mounting holes to allow motherboard to be securely attached on and at the same time, prevented from short circuits. There are two ways to attach the motherboard to the chassis base:

2. or use with spacers Î Û

In principle, the best way to attach the board is to I] use with studs. Only if you are unable to do this sue spacer should you attach the board with spacers. Line up the holes on the board with the mounting holes on

the chassis. If the holes line up and there are D ee PT ngens screw holes, you can attach the board with studs. If the holes line up and there are only slots, you Hs sno can only attach with spacers. Take the tip of the spacers and insert them into the slots. After doing cd À, come cata this to all the slots, you can slide the board into position aligned with slots. After the board has been positioned, check to make sure everything is OK before putting the chassis back on. Son ATTENTION: To prevent shorting the PCB circuit, please REMOVE the metal studs or spacers if they. are already fastened on the chassis base and are without mounting-holes on the motherboard to align with. User’s Manual

22 Chapter 2 2-2. Install CPU, Heatsink and Fan Assembly Please pay attention to the following notices before installing the CPU and heatsink/fan assembly.

1. Always use the processor with the

Heatsink and Fan Assembly installed.

2. Do not touch the pins on the processor.

3. If you ever need to reinstall the Heatsink

and fan Assembly, please clean the heatsink surface and apply new thermal interface material first.

1. Pull out the socket locking lever slightly,

then li it up. Align the corner with triangle mark of the processor with the marking on the motherboard, and then place the processor vertical down into

5. Place the heatsink and fan assembly onto

the socket. the retention frame. Match the heatsink clip with the socket mounting lug. Hook the spring clip to the mounting lug. ULS

6. On the other side, push the retention clip

Straight down to lock into the plastic lug on the retention frame.

7. Turn the cam lever to lock into the retention

8. Attach the four-pin power plug from the

heatsink and fan assembly to the CPU FAN connector. For detailed information on how to install your heatsink and fan assembly, please refer to the instruction manual that came packed with the heatsink and fan assembly you bought. User’s Manual

Hardware Setup 2-5 To reach the performance of Dual Channel DDR, the following rules must be obeyed: + When installing TWO DIMM modules: Install DIMM modules of the same type and size for slots [DIMM1]+{DIMM2] or slots [DIMM3]+{DIMM4]. + When installing FOUR DIMM modules: Install DIMM modules of the same type and size for slots [DIMM1]+{DIMM2), and slots [DIMM3]+{DIMM4]. DImm1-4 NOTE: Usually there is no hardware or BIOS setup requires after adding or removing memory modules, but you will have to clear the CMOS memory first if any memory module related problem oceurs. Power off the computer and unplug the AC power cord before installing or removing memory modules.

1. Locate the DIMM slot on the board.

carefully, Keep away of touching its connectors.

4. Firmly press the module into the slots until

the ejector tabs at both sides of the slot automatically snaps into the mounting notch. Do not force the DIMM module in with extra force as the DIMM module only fit in one direction. Elector Tab 184-pin DDR DIMM

5. To remove the DIMM modules, push the two cjector tabs on the slot outward simultaneously, and

then pull out the DIMM module. ATTENTION: Static electricity can damage the electronic components of the computer or optional boards. Before starting these procedures, ensure that you are discharged of static electricity by touching a grounded metal object briefly. User’s Manual

2-6 Chapter 2 2-4. Connectors, Headers and Switches Here we will show you all of the connectors, headers and switches, and how to connect them. Please read the entire section for necessary information before attempting to finish all the hardware installation inside the computer chassis. A complete enlarged layout diagram is shown in Chapter 1 for all the position of connectors and headers on the board that you may refer to.

WARNING: Always power of the computer and unplug the AC power cord before adding or removing

any peripheral or component. Failing to so may cause severe damage to your motherboard and/or peripherals. Plug in the AC power cord only after you have carefully checked everything. (1). ATX Power Input Connectors This motherboard provides two power connectors to connect ATX12V power supplier. NOTE: This 24-pin power connector “ATXPWRI” is compliant to the former 20-pin type. Pay attention to the orientation when doing so (Pin-11, 12, 23, and 24 should be left un-connected).

Hardware Setup 2-7 @). FAN Power Connectors These connectors each provide power to the cooling fans installed in your system. + CPUFANI: CPU Fan Power Connector + SYSFANI: System Fan Power Connector + AUXFANI, AUXFANZ, AUXFAN3: Auxiliary Fan Power Connector

WARNING: These fan connectors are not jumpers. DO NOT place jumper caps on these connectors.

GND | H2V SENSOR FAN User’s Manual

2-8 Chapter 2 (@)._ CMOS Memory Clearing Header This header uses a jumper cap to clear the CMOS memory. + Pin 1-2 shorted (default): Normal operation. + Pin 2-3 shorted: Clear CMOS memory.

WARNING: Turn the power off first (including the +5V standby power) before clearing the CMOS

memory. Failing to do so may cause your system to work abnormally or malfunction. Normal (Default) Con Clear CMOS

Hardware Setup 2-9 (4). Front Panel Switches & Indicators Headers This header is used for connecting switches and LED indicators on the chassis front panel. Watch the power LED pin position and orientation. The mark “+” align to the pin in the figure below Stands for positive polarity for the LED connection. Please pay attention to connect these headers. À wrong orientation will only cause the LED not lighting, but a wrong connection of the switches could cause system malfunction.

FPIO1 + HLED (Pin 1,3): Connects to the HDD LED cable of chassis front panel. + RST (Pin 5, 7): Connects to the Reset Switch cable of chassis front panel. + SPKR (Pin 13,15, 17, 19): Connects to the System Speaker cable of chassis. + SLED (Pin 2, 4): Connects to the Suspend LED cable (if there is one) of chassis front panel. + PWR (Pin 6,8): Connects to the Power Switch cable of chassis front panel. + PLED (Pin 16, 18, 20): Connects to the Power LED cable of chassis front panel. User’s Manual

2-10 Chapter 2 (5). Additional USB Port Headers These headers each provide 2 additional USB 2.0 ports connection through an USB cable designed for USB 2.0 specifications.

2-12 Chapter 2 (7). Front Panel Audio Connection Header This header provides the connection to audio connector at front panel. + To use the audio connector at front panel, remove all the jumpers on this header, and then connect to front panel by the extension cable provided with the chassis. + To use the audio connector at rear panel, disconnect the extension cable, attach the jumpers back at pin 5-6, and pin 9-10 (default setting). Pin Pin Assignment Pin Pin Assignment 1 fAudio Mic 2 [Ground 2 4 6 8 10 3 [Audio Mic. Bias 4 [vec : 5 [SrcukerOutRight à [Speaker OutRight 13578 Channel Channel Return FP-AUDIO1 7 8 [nc D) [peakerOutLe 10 [Speaker Out Left Channel Channel Return ULS

Hardware Setup 2-13 (8). Intern: udio Connectors This connector connects to the audio output of internal CD-ROM drive or add-on card. ().. Accelerated Graphies Port Slot This slot supports an optional AGP graphics card up to AGP 8X mode. ATTENTION: This motherboard does not support 3.3V AGP cards. Use only 1.5V or 0.8V AGP cards. User’s Manual

(0). Floppy and IDE Disk Drive Connectors L | FDC+ EEE : Dee [ui The FDCI connector connects up to two floppy drives with a 34-wire, 2-connector floppy cable. Connect the single end at the longer length of ribbon cable to the FDC1 on the board, the two connectors on the other end to the floppy disk drives connector. Generally you need only one floppy disk drive in your system. NOTE: The red line on the ribbon cable must be aligned with pin-1 on both the FDCI port and the floppy connector. Each of the IDE port connects up to two IDE drives at Ultra ATA/100 mode by one 40-pin, 80-conductor, and 3-connector Ultra ATA/66 ribbon cables. Connect the single end (blue connector) at the longer length of ribbon cable to the IDE port of this board, the other two ends (gray and black connector) at the shorter length of the ribbon cable to the connectors of your hard drives. Master Drive Black Connector 40-pin IDE plug on the molherboard Blue Connector Slave Drve Gray Connector NOTE: Make sure to configure the “Master” and “Slave” relation before connecting two drives by one single ribbon cable. The red line on the ribbon cable must be aligned with pin-1 on both the IDE port and the hard-drive connector. ULS

Hardware Setup 2-15 (11). Serial ATA Connectors These connectors are provided to attach one Serial ATA device at each channel via Serial ATA cable. SATA2

Sera ATA Cabie (12). Status Indicators + LEDI (SV: Lvss) LED1 : This LED lighis up when the power supply is connected with power source. User’s Manual

2-16 Chapter 2 (13). Back Panel Connectors LPTI LAN Mouse Micin Line In ELER Keyboard com1 OPT-OUT1 AUDIO‘ USB1 USB2 Mouse: Connects to PS/2 mouse. Keyboard: Connects to PS/2 keyboard. LPTI: onnects to printer or other devices that support this communication protocol. COMI: Connects to external modem, mouse or other devices that support this communication protocol. Connects to the plug from external microphone. onnects to the line out from external audio sources. FL/F.R. (Front Left / Front Right): Connects to the front left and front right channel in the 5.1-channel or regular 2-channel audio system. LAN: Connects to Local Area Network. USB1/USB2: Connects to USB devices such as scanner, di, Keyboard, hub, digital camera, joystick etc. tal speakers, monitor, mouse, ULS

This motherboard provides a programmable EEPROM that you can update the BIOS utility. The BIOS (Basic Input/Output System) is a program that deals with the basic level of communication between processor and peripherals. Use the BIOS Setup program only when installing motherboard, reconfiguring system, or prompted to “Run Setup”. This chapter explains the Setup Utility of BIOS utility. After powering up the system, the BIOS message appears on the screen, the memory count begins, and then the following message appears on the screen:

PRESS DEL TO ENTER SETUP

If this message disappears before you respond, restart the system by pressing <Ctrl> + <AÏ&> + <Del> keys, or by pressing the Reset button on computer chassis. Only when it failed by these two methods can you restart the system by powering it off and then back on. After pressing <Del> key, the main menu screen appears Phoenix - AwardBIOS CMOS Setup Utility > SoftMenu Setup > PC Health Status > Standard CMOS Features Load Fail-Safe Defaults > Advanced BIOS Features Load Optimized Defaults > Advanced Chipset Features Set Password > Integrated Peripherals Save & Exit Setup > Power Management Setup Exit Without Saving > PnP/PCI Configurations Esc : Quit T | — — : Select Item F10 : Save & Exit Setup (M1689-W03627-6A7K4A1AC-00) Change CPU’s Clock & Voltage NOTE: In order to increase system stability and performance, our engineering staffs are constantly improving the BIOS menu. The BIOS setup screens and descriptions illustrated in this manual are for your reference only, may not completely match what you see on your screen. In the BIOS Setup main menu, you can see several options. We will explain these options step by step in the following pages of this chapter, but let us first see a short description of the function keys you may use here Esc: Press this button to quit the BIOS Setup ie: Press these buttons to choose, in the main menu, the option you want to confirm or to modify. F10: When you have completed the setup of BIOS parameters, press this button to save these parameters and to exit the BIOS Setup menu. User’s Manual

3-2 Chapter 3 3-1. SoftMenu Setup The SofiMenu utility is ABIT's exclusive and ultimate solution in programming the CPU operating speed. All the parameters regarding CPU FSB speed, multiplier factor, the AGP & PCI clock, and even the CPU core voltage are all available at your fingertips. Phoenix - AwardBIOS CMOS Setup Utility SoftMenu Setup Brand Name : AMD Athlon(tm) 64 Processor 3700+ Item Help Frequency : 2211MHz CPU Operating Speed Default X - Multiplier Factor Starup X - CPU FSB Clock (MHz) 204 X - AGP Clock AUTO Voltages Control Default X - CPU Core Voltage +Omv X - DDR Voltage 2.60 v - DDR Ref Voltage -2.5% - AGP Voltage 1.50 v X - Chipset Voltage Default Spread Spectrum Spread 2% T J :Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit Fl:General Help F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults Brand Name: This item displays the CPU model name. Frequency: This item displays the CPU internal clock speed. CPU Operating Speed: This item displays the CPU operating speed according to the type and speed of your CPU. You can also select the [User Define] option to enter the manual option. User Define:

WARNING: The wrong settings of the multiplier and external clock in certain circumstances may cause

CPU damage. Setting the working frequency higher than the PCI chipset or processor specs, may cause abnormal memory module functioning, system hangs, hard disk drive data lose, abnormal functioning of the VGA card, or abnormal functioning with other add-on cards. Using non-specification settings for your CPU is not the intention of this explanation. These should be used for engineering testing, not for normal applications. There will be no guaranty for the settings beyond specification, any damage of any component on this motherboard or peripherals result therein is not our responsibility. ULS

BIOS Setup 3-3 # Muitiplier Factor: This item displays the multiplier factor for the CPU you installed. % CPU FSB Clock(MHz): This item selects the external clock frequency. Due to the specification limit of the CPU you installed, the speed you set over its standard bus speed is supported, but not guaranteed. % AGP Clock(MHz): This item allows you to set the AGP clock speed from 66MHZ to 75MHz. Due to the AGP specification limit, the speed you set over its standard clock speed is supported, but not guaranteed. Voltage Control: This option allows you to switch benveen the default and user-defined voltages. Leave this setting to default unless the current voltage setting cannot be detected or is not correct. The option “User Define” enables you to select the following voltages manually. # CPU Core Voltage: This item selects the CPU core voltage. # DDR Voltage: This item selects the voltage for DRAM slot. # DDR Ref Voltage: This item selects the reference voltage needed for DRAM slot to increase its conformity. # AGP Voltage: This item selects the voltage for AGP slot # Chipset Voltage: This item selects the Chipset voltage. ATTENTION: A wrong voltage setting may cause the system unstable or even damage the CPU. Please leave it to default settings unless you are fully aware of its consequences. Spread Spectru For EMC (Electro-Magnetic Compatibility) testing, you may need to adjust these options for optimal results. We do not recommend you change the default, except for special reasons. Some values you select may cause system instability under some situations. Please be careful. User’s Manual

3-4 Chapter 3 3-2. Standard CMOS Features This section contains the basic configuration parameters of the BIOS. These parameters include date, hour, VGA card, FDD and HDD settings. Phoenix - AwardBIOS CMOS Setup Utility Standard CMOS Features Date (mn:dd:yy) Fri. May 27 2005 Item Help Time (hh:mm:55) 0 : 6: 56 > IDE Channel 0 Master None > IDE Channel 0 Slave None > IDE Channel 1 Master None > IDE Channel 1 Slave None > IDE Channel 2 Master None > IDE Channel 3 Master None Drive À 1.44M, 3.5 in. Floppy 3 Mode Support Disabled Halt On All, But keyboard Base Memory 640K Extended Memory 523264K Total Memory 524288K T J :Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit Fl:General Help F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults This item sets the date you specifÿ (usually the current date) in the format of [Month], [Date], and [Year] Time (hh:mm:ss): This item [Second] the time you specify (usually the current time) in the format of [Hour], [Minute], and ULS

BIOS Setup 3-5 $ IDE Channel 0 Master/Slave, IDE Channel 1 Master/Slavi Click <Enter> key to enter its submenu: Phoenix - AwardBIOS CMOS Setup Utility IDE Primary Master IDE HDD Auto-Detection Press Enter Item Help IDE Channel 0 Master Auto Access Mode Auto Capacity 0 M Cylinder 0 Head 0 Precomp 0 Landing Zone 0 Sector 0 T J :Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit Fl:General Help F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults IDE HDD Auto-Detection: This item allows you to detect the parameters of IDE drives by pressing <Enter> key. The parameters will be shown on the screen automatically IDE Channel 0 Master/Slave, IDE Channel 1 Master/Slave, IDE Channel 2 Master, IDE Channel 3 Master: When set to [Auto], the BIOS will automatically check what kind of IDE drive you are using. If you want 0 define your own drive by yourself, set it to [Manual] and make sure you fully understand the meaning of the parameters. Please refer to the instruction manual provided by the device’s manufacturer to get the setting right Access Mode: This item selects the mode to access your IDE devices. Leave this item to its default [Auto] setting to detect the access mode of your HDD automatically Capacity: This item displays the approximate capacity of the disk drive. Usually the size is slightly greater than the size of a formatted disk given by a disk-checking program Cylinder: This item configures the numbers of cylinders. User’s Manual

3-6 Chapter 3 Head: This item configures the numbers of readhwrite heads. Precomp: This item displays the number of cylinders at which to change the write timing. Landing Zone: This item displays the number of cylinders specified as the landing zone for the read/write heads. Sector: This item configures the numbers of sectors per track. & Back to Standard CMOS Features Setup Menu: Drive A: This item sets the type of floppy drives (usually only Drive A) installed. Floppy 3 Mode Support: This item allows you to use “3 Mode Floppy Drive” in Japanese computer system by selecting drive À, B, or both. Leave this item to its default [Disabled] setting if you are not using this Japanese standard floppy drive Halt On: This item determines whether the system stops if an error is detected during system boot-up. AI Errors]: The system-boot will stop whenever the BIOS detect a non-fatal error. INo Errors: The system-boot will not stop for any error detected. IAIL, But Keyboard]: The system-boot will stop for all errors except a keyboard error. IAIL, But Diskette]: The system-boot will stop for all errors except a diskette error. IAIL, But Disk/Key]: The system-boot will stop for all errors except a diskette or keyboard error. Base Memory: This item displays the amount of base memory installed in the system. The value of the base memory is typically 640K for system with 640K or more memory size installed on the motherboard Extended Memory: This item displays the amount of extended memory detected during system boot-up. Total Memory This item displays the total memory available in the system. ULS

BIOS Setup 3-7 3-3. Advanced BIOS Features Phoenix - AwardBIOS CMOS Setup Utility Advanced BIOS Features Quick Power on Self Test Enabled Item Help > Hard Disk Boot Priority Press Enter First Boot Device FLoppy Second Boot Device Hard Disk Third Boot Device CDROM Boot Other Device Enabled Boot Up Floppy Seek Disabled Boot Up NumLock Status on Security Option Setup MPS Version Ctrl For OS 1.4 Report No FDD for OS No Delay IDE Initial(Seconds) 0 Full Screen LOGO Show Enabled f J :Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit Fl:General Help F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults Quick Power On Self Test: When set to [Enabled], this item speeds up the Power On Self Test (POST) after powering on the system. The BIOS shorten or skip some check during the POST. booting priority. By pressing <Enter> key, you can enter its submenu where the hard disks detected can be selected for the booting sequence to boot up system This item functions only when there is the option of [Hard Disk] in any one of the First/Second/Third Boot Device items. First Boot Device / Second Boot Device / Third Boot Device / Boot Other Device: Select the drive to boot first, second and third in the [First Boot Device], [Second Boot Device], and [Third Boot Device] items respectively. The BIOS will boot the operating system according to the sequence of the drive selected. Set [Boot Other Device] to [Enabled] if you wish to boot from another device other than these three items. Boot Up Floppy Seck: When the computer boots up, the BIOS detects if the system has a FDD or not. When this item is set to Enabled, if the BIOS detects no floppy drive, it will display a floppy disk drive error message. If this item is disabled, the BIOS will skip this test. The default setting is Disabled. User’s Manual

3-8 Chapter 3 Boot Up NumLock Status: This item determines the default state of the numeric keypad at system booting up. IOn]: The numeric keypad functions as number keys 10ff1: The numeric keypad functions as arrow keys. Security Option: This item determines when the system will prompt for password - every time the system boots or only when enters the BIOS setup. ISetupl: The password is required only when accessing the BIOS Setup. ISystem]: The password is required each time the computer boots up. To disable security, select Ser Password at main menu and then you will be asked to enter the password. Do not type anything and just press the <Enter> key and it will disable security. Once security is disabled, the system will boot and you can enter the BIOS setup menu freely. NOTE: Don't forget your password. If you forget the password, you will have to open the computer case and clear all information in the CMOS before you can start up the system. But by doing this, you will have to reset all previously set options. MPS Version Ctrl For OS: This item specifies which version of MPS (Multi-Processor Specification) this motherboard will use. Leave this item to its default s Report No FDD For OS: When set to [Enabled], this item allows you to run some older operating system without floppy disk drive. Leave this item to its default setting. Delay IDE Initial(Seconds): This item allows the BIOS to support some old or special IDE devices by prolonging this delay time. A larger value will give more delay time to the device for which to initialize and to prepare for activation. Full Screen LOGO Show: This item determines to show the full screen logo when booting. ULS

BIOS Setup 3-9 3-4. Advanced Chipset Features Phoenix - Award WorkstationBlOS CMOS Setup Utility Advanced Chipset Features > DRAM Configuration Press Enter Item Help > M1689 Configuration Press Enter > AGP Configuration Press Enter > HyperTransport Config Press Enter Init Display First PCI Slot T J :Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit Fl:General Help F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults & DRAM Configuration: Click <Enter> key to enter its submenu: Phoenix - Award WorkstationBlOS CMOS Setup Utility DRAM Configuration DRAM Timing Selectable Auto Item Help X - DRAM Clock Auto X - CAS latency Time Auto X - Row Cycle Time Auto X - Row Refresh Cycle Time Auto X - RAS# to CAS# delay Auto X - RAS# to RAS# delay Auto X - Min RAS# Active time Auto X - RAS# Precharge Time Auto X - Write Recovery Time Auto X - Write to Read Delay Auto X - Read to Write Delay Auto X - DRAM Command rate Auto X - Burst Length 4 beats X - Bank Interleaving Enabled 32 bit Dram Memory Hole Auto MTRR mapping mode continuous T J :Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit Fl:General Help F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults DRAM Timing Selectable: This item selects the DRAM timing mode. When set to “By SPD”, the BIOS will read the DRAM module SPD data and automatically set to the values stored in it. Leave this item to its default “Auto” setting. % DRAM Clock: This item sets the DRAM clock of your DRAM module. The system may be unstable or unable to boot up if your DRAM module does not support the clock you set. User’s Manual

3-10 Chapter 3 ‘When set to [By SPD], the BIOS will read the DRAM module SPD data and automatically set the DRAM clock by the value stored in it. # CAS Latency Time: Three options are available: 2 2.5 > 3. The default setting is 2.5. You can select SDRAM CAS (Column Address Strobe) latency time according your SDRAM specification. # Row Cycle Time: This item specifies the RAS# active to RAS# active time or auto refresh time of the same bank. # Row Refresh Cycle Time: This item specifies the auto refresh active to RAS# active time or RAS# auto refresh time. # RAS# to CAS# Delay: This item specifies the RAS# active to CAS# read write delay time to the same bank. # RAS# to RAS# Delay: This item specifies the RAS# active to RAS# active delay time of different bank. # Min. RAS# Active Time: This item specifies the minimum RAS# active time. # RAS# Precharge Time: This item specifies the RAS# precharge time. # Write Recovery Time: This item specifies the time measured from the last write datum is safely registered by the DRAM. % Write to Read Delay: This item specifies the time measured from the rising edge following the last non-masked data strobe to the rising edge of the next read command. # Read to Write Delay This item specifies the read to write delay.

• DRAM Command Rate: Two options are available: 2T Command or 1T Command. The default setting is 27 Command. When the host (northbridge) locates the desired memory address, it then processes the wait state of commands # Burst Length DDR SDRAM modules provide a Burst mode that means an auto precharge function for programmable READ or WRITE burst lengths of 4 or 8 locations. This means that if we set burst length to 8, the address bus will access 8 bytes each cycle to precharge, etc. # Bank Interleaving: Three options are available: Disabled > 2 Way > 4 Way. The default setting is Disabled. Depending on your SDRAM module structure, the 4-Way setting can offer the best performance. If you choose the wrong setting, the computer system will not run in a stable manner. For detailed information on your SDRAM module, please ask your SDRAM module manufacturer. ULS

BIOS Setup 3-11 32 bit Dram Memory Hole: This item selects the method to remap the 32 bit Dram memory hole. Leave this item to its default “Auto” ng. MTRR mapping mode The item selects the MTRR mapping mode. The MTRR (Memory-Type and Range Registers) controls the access and cacheability of memory regions in the processor. User’s Manual

3-12 Chapter 3 & M1689 Configuration: Click <Enter> key to enter its submenu: Phoenix - Award WorkstationBIOS CMOS Setup Utility M1689 Configuration M1689 Gated Clock Disabled Item Help PCI/14M/USB CLK PowerDown Disabled T J :Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults M1689 Gated Clock: This item enables or disables the M1689 Gated Clock. PCI/14H/USB CLK Powerdown: This item enables or disables the PCI/14H/USB Clock Powerdown. ULS

BIOS Setup 3-13 & AGP Configuration: Click <Enter> key to enter its submenu: Phoenix - Award WorkstationBlOS CMOS Setup Utility AGP Configuration AGP 3.0 Transfer Mode 1x/2x/4x/8x Item Help Fast Write Enabled AGP Aperture Size (MB) 256 AGP Secondary Lat Timer 20h T J :Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults AGP 3.0 Transfer Mode: This item selects the data transfer rate of AGP device. À higher rate delivers faster and better graphics to your system. Make sure your graphics card supports the mode you select. Fast Write: Two options are available: Disabled > Enabled. The default setting is Disabled. If your AGP adapter can support this function, then you can choose Enabled. Otherwise, choose Disabled. AGP Aperture Size (MB): This option specifies the amount of system memory that can be used by the AGP device. The aperture is a portion of the PCI memory address range dedicated for graphics memory address space AGP Secondary Lat Timer: This item selects the value for AGP Secondary Latency Timer. User’s Manual

3-16 Chapter 3 Onboard IDE-1 Controller/Onboard IDE-2 Control This item allows you to enable or disable the primary and secondary IDE controller. Select [Disabled] if you want to add a different hard drive controller. OnCip SATA: This item enables or disables the on-chip SATA controller. % OnChip SATA Mode: This item determines the mode for on-chip Serial ATA. HIDE]: The on-chip Serial ATA served as IDE mode. IRAID}: The on-chip Serial ATA served as RAID mode. $ OnChip PCI Device: Click <Enter> key to enter its submenu: Phoenix - AwardBIOS CMOS Setup Utility OnChip PCI Device OnChip USB Controller Enabled Item Help - USB 2.0 Controller Enabled X - USB Keyboard Support Via OS X - USB Mouse Support Via os OnChip Audio Controller Enabled f J :Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit Fl:General Help F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults OnChip USB Controller: This option enables or disables the USB controller. If you choose to disable this item, the “USB Keyboard Support Via” and “USB Mouse Support Via” items will not be able to select in /ntegrated Peripherals menu # USB 2.0 Controller: This option enables or disables the USB 2.0 controller. # USB Keyboard Support Via: This item allows you to select [BIOS] for using USB keyboard in DOS environment, or [OS] in OS environment. ULS

BIOS Setup 3-19 3-6. Power Management Setup Phoenix - Award WorkstationBlOS CMOS Setup Utility Power Management Setup ACPI Suspend Type 83 (Suspend-to-RAM) Item Help - Resume by USB from 53 Enabled Power Button Function Instant-Of£ Wake-Up by PME# of PCI Enabled Resume by Ring Disabled Wakeup by Alarm Disabled X- Date(of Month) Alarm 0 X- Time (hh:mm:ss) Alarm 0:0:0 Cool’n'Quiet Technology Enabled POWER ON Function BUTTON ONLY X - KB Power ON Password Enter X - Hot Key Power ON Ctrl-Fl Restore on AC Power Loss off f J :Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults ACPI Suspend Type: This item selects the type of Suspend mode. IS1(PowerOn-Suspend)]: Enables the Power On Suspend function IS3(Suspend-To-RAM)]: Enables the Suspend to RAM function. # Resume by USB from S3: Two options are available: Disabled or Enabled. The default setting is Enabled. When set to Enabled, any event affecting from onchip USB will awaken a system that has powered down. This item can be configured only if the item *ACPI Suspend Type” is set to [S3(STR)]. Power Button Function: Two options are available: Delay 4 Sec or Instant-Off. The default setting is nstant-Off. It is activated when the user presses the power button for more than four seconds while the system is in the working State, then the system will transition to the sof-off (Power off by software). This is called the power button over-ride. Wake-up by PME# of PCI: Two options are available: Disabled or Enabled. The default setting is Enabled. When set to Enabled, any event affecting from PCI card (PME) will awaken a system that has powered down. Resume by Ring: Two options are available: Disabled or Enabled. The default setting is Disabled. When set to Enabled, any event affecting from Modem Ring will awaken a system that has powered down: User’s Manual

3-20 Chapter 3 Wakeup by Alarm: Two options are available: Disabled or Enabled. The default setting is Disabled. When set to Enabled, you can set the date and time at which the RTC (real-time clock) alarm awakens the system from Suspend mode. %# Day (of Month) Alarm/ Time (hh:mm:ss) Alarm: You can set the Date (month) Alarm and Time Alarm (hh:mm:ss). Any event occurring will awaken a system that has powered down. Cool ’n° Quiet Technology: This option enables or disables the AMD K$ cool and quiet function. Power On Function: This item selects the way you want your system to power on. [Password]: Use a password to power on the system, select this option then press <Enter>. Enter your password. You can enter up to 5 characters. Type in exactly the same password to confirm, and then pres <Enter> IHot KEY]: Use any of the function keys between <F1> to <F12> to power on the system: IMouse Left]: Double click the mouse left button to power on the system. IMouse Right]: Double click the mouse right button to power on the system. IAny KEY[: Use any keyboard keys to power on the system. IBUTTON ONLY]: Use only the power button to power on the system. IKeyboard 98]: Use the power-on button on the “Keyboard 98” compatible keyboard to power on the system. # KB Power On Password: When you perss the <Enter> key, then you can enter the password you want. When set be done, you need 10 saving and leave the BIOS setting menu to reboot your computer system. Next time when you shutdown your computer, you can’t use the power button to turn on the computer power anymore. You need to press the password to turn on your computer power. %# Hot Key Power On: Fificen options are available: Ctr+F1 - Ctrl+F12, Power, Wake and Any Key. The default setting is Cirl+F1. You can choose the hot key that you want it to turn on your computer power. Restore on AC Power Loss: This item selects the system action after an AC power failure. 10fff: When power returns after an AC power failure, the system’s power remains off. You must press the Power button to power-on the system. IOn]: When power retumns after an AC power failure, the system’s power will be powered on automatically. IFormer-Sts]: When power returns after an AC power failure, the system will return to the state where you left off before power failure occurs. If the system’s power is off when AC power failure occurs, it will remain off when power returns. If the system’s power is on when AC power failure occurs, the system will power-on when power returns. ULS

BIOS Setup 3-23 3-8. PC Health Status You can set the warning temperature for your computer system, and you can check the fan speeds and power supply voltages of your computer system. The features are useful for monitoring all the important parameters within your computer system. We call it the PC Health Status Phoenix - AwardBIOS CMOS Setup Utility PC Health Status Shutdown Temperature 95°c/203°F Item Help CPU Warning Temperature 80°c/176°F FAN Fail Alarm Selectable Disabled CPU FANEQ Control Enabled - FanEQ Target Temperature 55°c/131°F - FanEQ Temp. Tolerance 5°c/41°F - FanEQ Start Control 70% - FanEQ Stop Control 30% CPU Temperature 42°c/107°F System Temperature 30°c/100°F WM Temperature 42°c/107°F ES FAN Speed © RPM CPU FAN Speed 2000 RPM AUX FAN Speed © RPM CPU Core Voltage 1.42 V DDR Voltage 2.68 v DDR VTT Voltage 1.33 V AGP VDDQ Voltage 1.52 v ATX +12V 11.96 v

ATX +3.3V 3.85 v f J :Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit Fl:General Help F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults Shutdown Temperature: You can set the processor shutdown temperature here. If the processor temperature exceeds the settings value, system will force to shutdown to protect the processor not overheat CPU Warning Temperature: This item lets you select the temperature at which you want the system to send out à warning message to the PC speakers of when the temperature goes beyond either limit. You can select the temperatures you want. FAN Fail Alarm Selectable: This item selects the fan that will be monitored for malfunction. CPU FANEQ Control: This item allows you to control the CPU fan speed. When set to [enabled], the following items become selectable. # FanEQ Target Temperature: This item allows you to set a wanted temperature for the CPU. User’s Manual

3-24 Chapter 3 % FanEQ Temp. Tolerance: This item sets the high/low limits of the target temperature. %# FanEQ Start Control: This item sets a specific speed for the fan when it is turned on. The fan will be turned on once the CPU temperature exceeds the high limit temperature set by the above 2 items. # FanEQ Stop Control: This item sets a minimum speed for the fan. The fan will be running at this speed when the CPU temperature is below the low limit temperature. Al Voltages, Fans Speed and Thermal Monitoring: These unchangeable items list the current status of the CPU and environment temperatures, fan speeds, and system power voltage. NOTE: The hardware monitoring features for temperatures, fans and voltages will occupy the 1/0 address from 294H to 297H. If you have a network adapter, sound card or other add-on cards that might use those 1/0 addresses, please adjust your add-on card 1/0 address to avoid using these addresses. ULS

BIOS Setup 3-25 3-9. Load Fail-Safe Defaults This option loads the BIOS default values for the most stable, minimal-performance system operations 3-10. Load Optimized Defaults This option loads the BIOS default values that are factory settings for optimal-performance system operations. 3-11. Set Password This option protects the BIOS configuration or restricts access to the computer itself. 3-12. Save & Exit Setup This option saves your selections and exits the BIOS setup menu 3-13. Exit Without Saving This option exits the BIOS setup menu without saving any change. User’s Manual

Install ULi M1689 single chipset A-I Appendix A. Install ULi M1689 single chipset NOTE: Please install this ULi M1689 single chipset driver first after having installed the Windows operating system. The installation procedures and screen shots in this section are based on the Windows XP operating system. For other operating systems, please follow the on-screen instructions. Insert the Driver & Utility CD into the CD-ROM drive. It should execute the installation program automatically. If not, double-click the executable file at the main directory of this CD to enter the installation menu. After entering the installation menu, move your curser to [Drivers] tab. Click [ULi MI689 single chipset]. The following screen appears. D pa Re yon Hsang ren Game nd se mn aa an era ad He poade one aan at pose

4. Choose [Yes, L want to restart my computer

now.], and click [Finish] to complete setup. User’s Manual

Install Audio Driver Appendix B. Install Audio Driver The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu. After entering the installation menu, move your curser to [Drivers] tab. Click [Audio Driver]. The following screen appears. Beat AC'97 ue Sstup (5,06) x

Sep (506) So in radeg rt aonon

2. Choose [Yes, Lwant to restart my computer

now.], and click [Finish] to complete setup. User’s Manual

Install LAN Driver Appendix C. Install LAN Driver The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu. After entering the installation menu, move your curser to [Drivers] tab. Click [LAN Driver]. The following screen appears. ) … Found Adapter andinstaljupdete successful!

Install ULi M5289 SATA Driver Appendix D. Install ULi M5289 SATA Driver The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu. After entering the installation menu, move your curser to [Drivers] tab. Click [ULi MS289 SATA Driver]. The following screen appears. LL RAD Dre Sstup a

2. Choose [Yes, I want to restart my computer

now], and click [Finish] to complete setup. User’s Manual

Install Cool 'n' Quiet Driver Appendix E. Install Cool 'n' Quiet Driver The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu. After entering the installation menu, move your curser to [Drivers] tab. Click [Cool "n' Quiet Driver]. The following screen appears.

5. Choose [Yes, 1 want to restart my computer

now.], and click [Finish] to complete setup. User's Manual

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6. After the system restarted, open the “Power

Options” from the control panel and choose the power scheme “Minimal Power Management” 0 enable Cool ‘n° Quiet. NOTE: For Windows 2000 or ME system, an AMD Cool ‘n° Quiet tab will appear under “Power Options” when the Cool ‘n’ Quiet software for Windows 2000 and ME is installed. This must be set to “Automatic Mode” for Cool “n° Quiet to be enabled. ULS

ABIT EQ (The Hardware Doctor Utility) Appendix F. ABIT EQ (The Hardware Doctor Utility) ABIT EQ is a self-diagnostic system for PC based on motherboards designed and manufactured by ABIT Computer Corporation. It will protect PC Hardware by monitoring critical items of Power Supply Voltage, CPU & System Fans Speed, and CPU & System Temperature. The installation procedures and screen shots in this section are based on the Windows XP operating system. For other operating systems, please follow the on-screen instructions. Insert the Driver & Utility CD into the CD-ROM drive. It should execute the installation program automatically. If. not, double-click the executable file at the main directory of this CD to enter the installation menu. After entering the installation menu, move your curser to [ABIT Utility] tab. Click [ABIT EQ]. The following screen appears.

3. Choose [Yes, L want to restart my computer

now.] and click [Finish] to complete setup. User’s Manual

4. Execute the ABIT EQ by entering the

Windows Menu [Start] > [AIÏ Programs] > [ABIT] > [ABIT EQ].

5. This screen appears. ABIT EQ shows you

the status of Voltage, Fan Speed, and Temperature readings as well. ULS

FlashMenu (BIOS Update Utility) Appendix G. FlashMenu (BIOS Update Utility) ABIT FlashMenu is the most stable Windows-based BIOS flash available. No more worries from crashing. With one click of BIOS updating, ABIT users can flash their BIOS more easily and in less time. The installation procedures and screen shots in this section are based on the Windows XP operating system. For other operating systems, please follow the on-screen instructions. Insert the Driver & Utility CD into the CD-ROM drive. It should execute the installation program automatically. If. not, double-click the executable file at the main directory of this CD to enter the installation menu. After entering the installation menu, move your curser to [ABIT Utility] tab. Click [FlashMenu]. The following screen appears. tal Wizard x a tn filet

4. Click [Finish] to complete setup.

5. Execute the FlashMenu by entering the

Windows Menu [Start] > [AIÏ Programs] > [ABIT] > [FlashMenu]. (au) (ÉZ

6. This FlashMenu screen appears. You can

easily update the BIOS from clicking [Update From File], [One Click LiveUpdate], or [LiveUpdate Step by Step] button. ULS

Troubleshooting (Need Assistanc Appendix H. Troubleshooting (Need Assistance?) Q&A: Q: Do I need to clear the CMOS before I use a new motherboard to assemble my new computer system? A: Yes, we highly recommend that you clear the CMOS before installing a new motherboard. Please move the CMOS jumper from its default 1-2 position to 2-3 for a few seconds, and then back. When you boot up your system for the first time, follow the instructions in the users manual to load the optimized defaults. Q:_ If my system hangs when I update the BIOS or set the wrong CPU parameters, what should I do? A: Whenever you update the BIOS or ifthe system hangs due to wrong CPU parameters setting, always clear CMOS jumper before booting up again. Q: Why does the system fail to boot up again right after a mechanical power-off? A: Please keep a 30-second interval between each mechanical power On/Off. : Why does the system fail to boot up and nothing displays on the screen after 1 did some overclocking or non-standard settings inside the BIOS? Is the motherboard dead? Do 1 need to return it to where 1 bought from or go through an RMA process? It should not cause hardware or permanent damage to motherboard when BIOS settings were changed from default to over-clocking or non-standard status. We suggest the following three troubleshooting methods to discharge CMOS data, recover the hardware default status, and then making the motherboard work again. There is no need to bother retuming the motherboard to where you bought it from or go through an RMA process. Step 1. Switch off the power supply unit and then switch it on again after one minute. If there is no power switch on the power supply unit, disconnect its power cord for one minute and then reconnect. Press and hold the <Insert> key on the keyboard, and press the power-on button to boot up system. If it works, release the <Insert> key and hit <Del> key to enter the BIOS setup page to apply the correct settings. Ifthe situation remains the same, repeat the procedures in Step 1 for three times, or try Step

Step 2. Switch off the power supply unit or disconnect the power cord. Open the chassis cover. Locate the CCMOS jumper near the button battery. Change the jumper position from default 1-2 to 2-3 for one minute to discharge the CMOS data, and then put it back to default 1-2 position. Close the chassis and switch on the power supply unit or plug in the power cord. Press the power-on button to boot up system. If it works, hit <Del> key to enter the BIOS setup page to do the correct settings. If the situation remains the same, try Step 3. Step 3. The same procedure as Step 2, but while discharging the CMOS data, pull out the ATX power connectors from motherboard and remove the button battery during CMOS discharge. User’s Manual

H-2 Appendix G Q: How can I get a quick response to my request for technical support? A: Be sure to follow the guidelines as stated in the “Technical Support Form” section of this manual. If you have a problem during operation, in order to help our technical support personnel quickly determine the problem with your motherboard and give you the answers you need, eliminate any peripheral that is not related to the problem, and indicate it on the form. Fax this form to your dealer or to the company where you bought the hardware in order to receive prompt technical support. (You can refer to the examples given below) Example 1: With a system including: motherboard (with CPU, DRAM.) HDD, CD-ROM, FDD, VGA CARD, MPEG CARD, SCSI CARD, SOUND CARD, etc. If you cannot boot up afer the system is assembled, check the key components of the system using the procedure described below. First remove all interface cards except the VGA card and try to reboot. If you still cannot boot up: Try installing another brand/model VGA card and see if the system will Start. If it still does not start, note the VGA card model, motherboard model, Bios identification number, and CPU on the technical support form (refer to main instructions), and describe the problem in the space provided. If you can boot up: Insert the interface cards you have removed back into the system one by one, and try to start the system each time you insert a card until the system will not start. Keep the VGA card and the interface card that caused the problem inserted on the motherboard, remove any other cards or peripheral, and start again. If you still cannot start, note the information related to both cards in the add-on Card space provided, and don't forget to indicate the motherboard model, version, BIOS identification number, CPU (refer to main instructions), and give a description of the problem. Example 2: With a system including the motherboard (with CPU, DRAM..) HDD, CD-ROM, FDD, VGA CARD, LAN CARD, MPEG CARD, SCSI CARD, SOUND CARD, afier assembly and afier having installed the sound card driver, when you restart the system, it resets automatically when it runs the sound card Driver. This problem may be due to the sound card driver. During the Starting DOS... procedure, press SHIFT (BY-PASS) key, to skip CONFIG.SYS and AUTOEXEC.BAT; edit CONFIG.SYS with a text editor, and in line that loads the sound card driver, add a remark REM, in order to disable the sound card driver, See the example below. CONFIG.SYS:

LASTDRIVE=Z Restart the system. If the system starts and does not reset, you can be sure that the problem is due to the sound card driver. Write down the sound card model, motherboard model, BIOS identification number on the technical support file (refer to main instructions), and describe the problem in the space provided. We will show you how to fill the “Technical Support Form”. ULS

Troubleshooting (Need Assistanc Main instructions: To fill in this “Technical Support Form”, refer to the step-by-step instructions given below: 1°. MODEL: Note the model number given in your user”s manual. Example: UL8 Motherboard model number (REV): Note the motherboard model number labeled on the motherboard as “REV:*.#*", Example: REV: 1.00 + BIOS ID and Part Number: See the on screen message.

4. DRIVER REV: Note the driver CD-Tite Re.

version number indicated on the DEVICE DRIVER disk (if any) as “Release *.**”, For example: DE ee Mes Drivers ske Beuase O2

XIE Flappy Disk Driver Rev. No. + OS/APPLICATION: Indicate the operating system and applications you are running on the system. Example: MS-DOS" 6.22, Windows” 98 SE, Windows” 2000, etc. + CPU: Indicate the brand and the speed (MHz) of your CPU. Example:(A) In the “Brand” space, write “Intel” L.9GHZ”. : in the “Specifications” space, write “Pentium" 4

7. HDD: Indicate the brand and specifications of your HDD(s): specifÿ if the HDD is using DIIDEI or

DIDE2. If you know the disk capacity, indicate it and check (“7”) “[]”; in case you give no indication, we will consider that your HDD is “IDE1” Master. Example: In the “HDD” space, check the box; in the Brand space, write “Seagate”; in the Specifications space, write “ST31621A (1.6GB)".

8. CD-ROM Drive: Indicate the brand and specifications of your CD-ROM drive. Specify if it uses CI

IDE or DIDE2 + and check (“””) “CT”; in case you give no indication, we will consider that your CD-ROM is “BIDE2” Master. Example: In the “CD-ROM drive” space, check the box, in the Brand space, write “Mitsumi”, in the Specifications space, write “FX-400D".

9. System Memory (DDR SDRAM): Indicate the brand and specifications (DDR DIMM) of your

system memory. Such as Density, Description, Module Components, Module Part Number, CAS Latency, and Speed (MHz). For example: In the Brand space, write “Micron”, in the Specifications space, write: Den: 128MB, Description: SS 16 Megx72 2.5V ECC Gold, Module Components: (9) 16 Megx 8, Module Part Number: MTIVDDT1672AG, CAS Latency: 2, Speed (MHz): 200 MHz. Please give us the detailed information of your DDR SDRAM module; it will help us to simulate the problems you met

10. ADD-ON CARD: Indicate which add-on cards you are absolutely sure are related to the problem.

If you cannot identify the problem”s origin, indicate all the add-on cards inserted into your system. NOTE: Items between the “*” are absolutely necessary. User’s Manual

H4 Appendix G Æ Technical Support Form dé Company Name: & Phone Number: $: Contact Person: Fax Number: EÔ E-mail Address: Model + BIOS ID # + Motherboard Model No. DRIVER REV OS/Application + Hardware Name Brand | Specifications CPU + DNDEI HDD OiDE2 - DNDE CD-ROM-Dre F2 System Memory ADD-ON CARD Problem Description: ULS

How to Get Technical Support 11 Appendix I. How to Get Technical Support (From our website) htip://www.abit.com.tw (in North America) htip:/Awww.abit-usa.com (in Europe) http:/\www.abitanl Thank you for choosing ABIT products. ABIT sells all our products through distributors, resellers and system integrators; we have no direct sales to end-users. Before sending email for tech support please check with your resellers or integrators if you need any services, they are the ones who sold you your system and they should know best as to what can be done, how they serve you is a good reference for future purchases. We appreciate every customer and would like to provide the best service to you. Providing fast service to our customers is our top priority. However we receive many phone calls and a huge amount of email from all over the world. At the present time it is impossible for us to respond to every single inquiry. Therefore it is quite possible that if you send an email to us that you may not receive a response. We have done many compatibility tests and reliability tests to make sure our products have the best quality and compatibility. In case you need service or technical support, please understand the constraint we have and always check with the reseller who sold the product to you first. To expedite service, we recommend that you follow the procedures outlined below before contacting us. With your help, we can meet our commitment to provide the best service to the greatest number of ABIT customers:

1. Check the Manual. It sounds simple but we have taken a lot of care in making a

well-written and thorough manual. It is full of information that doesn't only pertain to motherboards. The CD-ROM included with your board will have the manual as well as drivers. If you don't have cither one, go to our Program Download Area of the Website or FTP server.

2. Download latest BIOS, software or drivers. Please go to our Program Download area

on our Website to check to see if you have the latest BIOS. They are developed over periods of time to fixes bugs or incompatibilities. Also please make sure you have the latest drivers from your peripheral cards makers!

3. Check the ABIT Technical Terms Guide and FAQ on our Website. We are trying to

expand and make the FAQs more helpfül and information rich. Let us know if you have any suggestions. For hot topics, check out our HOT FAQ! User’s Manual

4. Internet Newsgroups. They are a great source of information and many people there can

offer help. ABIT'S Intemet News group, alt.comp.periphs.mainboard.abit, is an ideal forum for the public to exchange information and discuss experiences they have had with ABIT products. Many times you will see that your question has already been asked before. This is a public Internet news group and it is reserved for free discussions. Here is a list of some of the more popular ones: alt.comp.periphs.mainboard.abit comp.sys.ibm.pc.hardware.chips alt.comp.hardware.overclocking alt.comp.hardware.homebuilt alt.comp.hardware.pc-homebuilt

5. Ask your reseller. Your ABIT authorized distributor should be able to provide the fastest

solution to your technical problem. We sell our products through distributors who sell to resellers and stores. Your reseller should be very familiar with your system configuration and should be able to solve your problem much more efficiently than we could. After all, your reseller regards you as an important customer who may purchase more products and Who can urge your friends to buy from him or her as well. They integrated and sold the system to you. They should know best what your system configuration is and your problem, They should have reasonable return or refund policies. How they serve you is also a good reference for your next purchase.

6. Contacting ABIT. If you feel that you need to contact ABIT directly you can send email

to the ABIT technical support department. First, please contact the support team for the branch office closest to you. They will be more familiar with local conditions and problems and will have better insight as to which resellers offer what products and services. Due to the huge number of emails coming in every day and other reasons, such as the time required for problem reproduction, we will not be able to reply to every email. Please understand that we are selling through distribution channels and don't have the resources to serve every end-user. However, we will try to do our best to help every customer. Please also remember that for many of our technical support team English is a second language, you will have a better chance of getting a helpful answer if your question can be understood in the first place. Be sure to use very, simple, concise language that clearly states the problem, avoid rambling or flowery language and always list your system components. Here is the contact information for our branch offices: ULS

7. RMA Service. If your system has been working but it just stopped, but you have not

installed any new software or hardware recently, it is likely that you have a defective component. Please contact the reseller from whom you bought the product. You should be able to get RMA service there.

8. Reporting Compatibility Problems to ABIT. Because of tremendous number of email

messages we receive every day, we are forced to give greater weight to certain types of messages than to others, For this reason, any compatibility problem that is reported to us, giving detailed system configuration information and error symptoms will receive the highest priority. For the other questions, we regret that we may not be able to reply directly. But your questions may be posted to the Internet news group in order that a larger number of users can have the benefit of the information. Please check the news group from time to time. Thank You ABIT Computer Corporation http://www.abit.com.tw ULS