MW340/PUMP/B - Machine de nettoyage de sol Truvox - Free user manual and instructions

Product type	Floor cleaning machine
Brand	Truvox
Model	Multiwash II 340 PUMP
Product code	MW340/PUMP/B
Use	Indoor, smooth and homogeneous floors, including carpets
Usage	Commercial (hotels, schools, hospitals, factories, shops, offices, etc.)
Power supply	24 V DC battery, 100-240 V AC charger
Battery	1 x 24 V 10 Ah
Motor power (+ pump)	300 W + 26 W
Runtime	50 minutes
Charging time	5.5 hours
Solution tank capacity	4 litres
Productivity rate	930 m²/h
Brush width	34 cm
Brush speed	400 rpm
Brush pressure	250 g/cm²
Noise level	66 dB(A)
Dimensions (L x W x H)	37.8 x 44 x 111.4 cm
Weight	22 kg
Warranty	1 year
Maintenance	Regular cleaning of the brush and tank
Safety	Read all instructions before use; indoor use only
Spare parts	Contact the supplier for spare parts

Frequently Asked Questions - MW340/PUMP/B Truvox

On what types of floors can I use the Multiwash II 340 PUMP?

The machine is designed for use on smooth and homogeneous floors, including carpets. It is intended for indoor and commercial use.

What is the battery runtime?

The continuous use runtime is approximately 50 minutes. Charging time is 5.5 hours.

How do I recharge the battery?

Use the supplied charger and plug it into a 100-240 V outlet. The battery is a 24 V 10 Ah.

What is the capacity of the solution tank?

The solution tank has a capacity of 4 litres. This allows a productivity of 930 m²/h.

What is the noise level of the machine?

The sound pressure level is 66 dB(A) measured at 1 metre distance and 1.6 metres from the floor.

What are the dimensions and weight?

The dimensions are 37.8 x 44 x 111.4 cm (L x W x H) and the weight is 22 kg.

Can I use this machine on carpets?

Yes, the machine can be used on most floor coverings, including carpets.

What to do in case of a problem or doubt about use?

Consult the supplied manual. If in doubt, contact your supplier for advice.

What is the warranty?

The machine is warranted for 1 year subject to the warranty conditions.

What safety precautions should be followed?

Read all instructions carefully before use. Use the machine only indoors and on suitable floors.

USER MANUAL MW340/PUMP/B Truvox

ORIGINAL INSTRUCTIONS

CAUTION – READ THESE INSTRUCTIONS BEFORE USING THE MACHINE

Multiwash II 340/PUMP Battery

Commercial Floor Cleaning Machine

USER MANUAL EN

The following instructions contain important information about the machine and safety advice for the operator. Equipment must be operated, serviced and maintained in accordance with the manufacturer's instructions. If in doubt contact the supplier of your machine.

READ ALL INSTRUCTIONS BEFORE USING THE MACHINE

PRODUCT INFORMATION

The Multiwash floor cleaning machines are designed for use on smooth, even floors in indoor areas. They can be used on most floor surfaces including short-pile carpet, wood, PVC, rubber and stone. This machine is for indoor use only. The machine is intended for commercial use, for example in hotels, schools, hospitals, factories, shops, offices, rental businesses and other than normal housekeeping purposes.

TECHNICAL SPECIFICATIONS

Model		Multiwash II340/PumpBattery
Product Code		MW340/PUMP/B
Charging Voltage AC (~)/Frequency	V/Hz	100-240 / 50-60
Battery voltage DC	V	24
Battery Details		I x 24 V 10 Ah
Motor Power (+ pump)	W	300 + 26
Run time	mins	50
Charge Time	hrs	5.5
Solution tank capacity	litres	4
Productivity Rate	m2/h	930
Brush width	cm	34
Brush speed	rpm	400
Brush pressure	g/cm2	250
Sound pressure level	dB(A)	66
Dimensions (L x W x H)	cm	37.8 x 44 x 111.4
Weight	kg	22
Warranty	I year subject to conditions

• Handle vibration does not exceed 2.5 m/s² when operating on a smooth hard surface.
• Noise levels measured at a distance of 1 metre from machine and 1.6 metres above floor, when washing a hard floor. Measurements recorded using a hand held meter.
• Above dimensions are approx. Since the company's policy is to continuously improve the product, there could be changes without prior notice.

WASTE ELECTRICAL & ELECTRONIC EQUIPMENT (WEEE)

Do not dispose of this device with unsorted waste. Improper disposal may be harmful to the environment and human health. Please refer to your local waste authority for information on return and collection systems in your area.

EC Declaration of Conformity

Machine Type: Floor cleaning machine Model: MW340/PUMP/B...,

This machine is in conformity with the following EU directives:

• Machinery Directive 2006/42/EC
• The EMC Directive 2014/30/EU

Applied harmonised standards:

BS/EN60335-1, BS/EN60335-2-72, BS/EN55014-1, BS/EN55014-2, , BS/EN61000-3-2, BS/EN61000-3-3 BS/EN62233

Truvox International Limited Unit C (East), Hamilton Business Park, Manaton Way, Botley Road, Hedge End, Southampton, SO30 2JR, UK

Park, Malcolm Eneas Operations Director Southampton, 14/02/2023

IMPORTANT SAFETY ADVICE

The safety information described in this manual provides basic precautions and supplements standards in force in the country where the machine is used.

This symbol warns the operator of hazards and unsafe practices which could result in severe personal injury or death.

WARNING – to reduce the risk of injury, electric shock or fire.

I. This machine must only be used for the manufacturer's approved application as described in this manual.
2. The machine must be unpacked and assembled in accordance with these instructions before connecting to the electrical supply.
3. Only genuine accessories and spare parts provided with the machine or those approved by the manufacturer should be used. The use of other accessories may impair the safety of the machine. All repairs must be performed by a qualified service agent.
4. DO NOT modify the machine from its original design.
5. Operators must be fully trained in the use of the machine in accordance with these instructions, able to perform regular user maintenance and the correct selection of accessories.
6. Operators should be physically capable to manoeuvre, transport and operate the machines.
7. Operators should be able to recognise unusual operation of the machine and report any problems.
8. This machine is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the machine by a person responsible for their safety.
9. Keep children and unauthorised persons away from the machine when in use. DO NOT use as a toy.

1. DO NOT use if it has been damaged, left outdoors or dropped in water.

II. DO NOT use where hazardous dust is present.

1. DO NOT use in an explosive atmosphere.

2. DO NOT pick up or use near flammable or combustible fluids, hazardous dusts or vapours.

3. CAUTION - If it is suspected that there is hazardous dust or flammable/corrosive material, stop cleaning the area immediately and consult your superior.

4. DO NOT use to clean up any burning or lighted materials such as cigarettes, matches, ashes or other combustible objects.

5. Only use the machine on firm level surfaces. DO NOT use on a gradient or slope of more than 2%.

6. DO NOT use on rough uneven surfaces e.g. industrial or coarse concrete surfaces.

7. DO NOT use outdoors e.g. on patios, decks or rough surfaces.

8. CAUTION - This machine is for dry indoor use only and should not be used or stored outdoors in wet conditions.

9. Take care when using a machine near the top of stairs to avoid overbalancing.

10. DO NOT cover the machine when in use.

11. DO NOT run the machine dry, as this could damage the floor surface or the machine itself.

12. DO NOT leave machine running unattended.

13. Keep hair, loose clothing, hands, feet and all other parts of the body away from openings and moving parts.

14. DO NOT put any object into openings. DO NOT use with any opening blocked; keep free of dust, debris and anything that may reduce airflow.

15. DO NOT use volatile or combustible solvents (e.g. diesel/petrol/IPA/trichloromethane) nor any corrosive, toxic or highly irritant substances to wash floors, even if diluted. In the event of accidental contact with any such substances(e.g. due to spills) follow the decontamination procedures in force at the user site.If in any doubt about the condition of the machine, contact Truvox or the dealer/agent who supplied the machine.

16. DO NOT operate the machine if it malfunctions or is damaged in any way. Contact an authorised service agent for repair or adjustments.

17. WARNING DO NOT fill the machine with water hotter than 40° C.

USE ON ESCALATORS

1. Ensure the machine is positioned at the bottom of the escalator with the escalator moving towards the operator.

CAUTION - Risk of electric shock

1. DO NOT operate the machine with a damaged charger power cord or plug, or after the machine malfunctions or is damaged in any way. Contact an authorised Service Agent for repair or adjustment.

2. The machine must be kept clean and in good condition with regular inspections of the charger power cord and plug for signs of any damage. If any parts are damaged they shall only be replaced by an approved part by the manufacturer, its service agent or a similar qualified person in order to avoid a hazard.

3. Only replace the charger power cord with the type specified in the instruction manual.

4. When unplugging, pull the plug, not the charger power cord.

5. WARNING: Keep the charger power cord clear of moving parts.

6. DO NOT kink or twist the charger power cord and keep cord away from heated surfaces.

7. DO NOT operate switches or touch the mains plug with wet hands as this may cause electric shock.

8. DO NOT pull or carry by the charger power cord. DO NOT use cord as a handle, close door on cord or pull cord around sharp edges or corners.

9. Unless charging, the plug of the charger power cord must be removed from the socket-outlet when not in use and before commencing cleaning of the machine or undertaking maintenance operations.

FOR UK MARKET

Charger

Plug: Molded plug, UK standard, 3 pin, 250V, 13A rated with BS approval and in-built BS approved fuse.

Cable: 3 x 0.75 SQ mm PVC insulated Cable, type H03VV-F with VDE/KEMA-KEUR approval.

Connector: Molded connector, 250V,2.5A rated, IEC C5

Connector with BS approval.

SAFE DISPOSAL OF BATTERIES

- The batteries must be neutralised through an approved secondary treatment facility prior to disposal as waste.

- The battery can be recycled at an authorised facility, through a licensed waste carrier.

CLEANING AGENTS

1. When using cleaning and care agents, the manufacturer's danger warnings must be followed and protective goggles and clothing must be worn.

2. Only use low-foaming, non-combustible cleaning agents which DO NOT contain generally health-hazardous substances.

3. Please ensure that after each use any chemical residue is rinsed out with clean water.

BRUSH IDENTIFICATION

Red, Blue, White and Yellow brush buttons are packed with the machine. Simply plug the buttons into the hole in the brush as shown. Clear identification, by colour coding, helps prevent cross contamination.

TRANSPORTING THE MACHINE

- Take extreme care when moving the machine up or down steps or stairs.

- Incorrect lifting techniques may result in personal injury. We advise that the manual handling regulations are followed.

- Carefully wrap the charger power cord and store in dry indoor location.

• DO NOT expose the machine to rain or moisture.

- When transporting the machine ensure that all components, tanks and removable parts are securely fastened, and that the power cord and plug are not trailing.

• Do not lift or transport the machine whilst containing liquid as this will add considerably to the weight.
• When transporting the machine the handle should be locked in the upright position.

STORAGE

• Always switch off the machine after use.
• Always empty, wipe down and dry the machine after use.
- Both the solution and recovery tanks should be emptied and flushed out with clean water to ensure the seals and pumps are free from any cleaning detergents.
- Store the machine in a dry indoor area only.

MAINTENANCE

WARNING - Before undertaking maintenance operations or adjustments switch off machine and unplug from the electricity supply.

IMPORTANT – All other servicing and repairs should only be performed by a Truvox engineer or Authorised Service Agent.

IMPORTANT – Should the machine fail to operate please refer to the fault diagnosis section in the back of this instruction manual. If the problem / remedy is not listed please contact Truvox Customer Service Department for rapid attention. The machine requires minimum maintenance apart from the following checks by the operator prior to use:

• Body of the machine - Clean with a damp cloth.
- Charger power cord - Regularly inspect sheath, plug and cord anchorage for damage or loose connection. Only replace the charger power cord with the type specified in these instructions.
- Brushes - For maximum life, wash the brushes regularly. Ensure machine is in Transport mode when not in use. Store additional brushes in a vertical position to avoid bending of bristles. Check for permanent bending of bristles in a particular direction. This may occur if the machine is operated for several days without removing the brushes, which is not recommended. If this occurs, reverse the brush so that the bent bristles are automatically straightened.
- Wiper Blade - After years of use the wiper blade may wear. If this occurs the water collection performance will decrease. It should be replaced by an authorised service agent.
- Solution feed filter (Pump) - The filter prevents clogging of the spray nozzle and should be periodically cleaned.
- Nozzle maintenance (Pump) - If the spray of the nozzle becomes blocked, slide the nozzle cover off and remove the nozzle. Wash the nozzle in clean water, ensuring that the nozzle is clear before refitting.

AFTER SALES SERVICE

Truvox machines are high quality machines that have been tested for safety by authorised technicians. It is always apparent that after longer working periods, electrical and mechanical components will show signs of wear and tear or ageing. To maintain operational safety and reliability the following service interval has been defined: Every year or after 250 hours. Under extreme or specialised conditions and/or insufficient maintenance, shorter maintenance intervals are necessary. Use only original Truvox spare parts. Use of other spare parts will invalidate all warranty and liability claims. Should you require after sales service please contact the supplier from whom you purchased the machine, who will arrange service. Repairs and servicing of Truvox products should only be performed by trained staff. Improper repairs can cause considerable danger to the user.

GUARANTEE

Your product is guaranteed for one year from the date of original purchase, or hire purchase, against defects in materials or workmanship during manufacture. Within the guarantee period we undertake at our discretion, to repair or replace free of charge to the purchaser, any part found to be defective, subject to the following conditions:

CONDITIONS

I. Claims made under the terms of the guarantee must be supported by the original invoice/bill of sale issued at the time of sale, or the machine Serial No.
2. For claims under this guarantee contact the supplier from whom you purchased the product who will arrange the appropriate action. Do not initially return the product as this could result in transit damage.
3. Neither Truvox nor its distributor shall be liable for any incidental or consequential loss.
4. This guarantee is governed by the laws of England.

1. This guarantee does not cover any of the following:

2. Periodic maintenance, and repair or replacement of parts due to normal wear and tear.

3. Damage caused by accident, misuse or neglect, or the fitting of other than genuine Truvox parts.
4. Defects in other than genuine Truvox parts, or repairs, modifications or adjustments performed by other than a Truvox service engineer or authorised service agent.
5. Costs and risks of transport relating directly or indirectly to the guarantee of this product.
6. Consumable items such as, brushes, drive discs, filters, belts and vacuum skirts.

This guarantee does not affect your statutory rights, or your rights against the supplier arising from their sales or purchase contract. Truvox International Limited policy is one of continual product development and we reserve the right to alter specifications without prior notice.

LED BATTERY STATUS

Machine Operation
LED Status	Discharging
GREEN	Fully charged
AMBER	Battery approaching low charge
AMBER FLASHING	Battery approaching cut off limit
RED	Low charge / cut off
	Motor temperature exceeds limits
RED FLASHING	Battery cut off limit reached

RECOMMENDED SPARES & ACCESSORIES

Item	Part No.
Standard brushes – black (2 required)	90-0130-0000
Standard brushes – yellow (PK of 2)	05-4755-0000
Standard brushes – blue (PK of 2)	05-4756-0000
Standard brushes – green (PK of 2)	05-4757-0000
Standard brushes – red (PK of 2)	05-4760-0500
Soft brush – grey (2 required)	90-0131-0000
Side brush – black (1 required)	90-0132-0000
Hard brush – blue (2 required)	90-0089-0000
Escalator brush – blue (2 required)	90-0090-0000
Trolley	05-3395-0500
Battery Pack	90-0556-0000
Charger only	90-0588-0000
Charger cable EU	90-0585-0000
Charger cable UK	90-0586-0000

FAULT DIAGNOSIS

The following simple checks may be performed by the operator. If the machine is still not working, please contact your local Service Agent:

Trouble	Display	Reason	Remedy
Machine fails to start - no power	No LED Display	Battery terminal is not connected	Connect battery terminal
		Mains switch on battery is in the off position	Switch to on position
		Motor overload protector has tripped	Wait for 20 minutes to allow the motor temperature to reach room temperature. Then try again.
	N/A	Transport wheels not raising off the ground when handle lowered	Check for debris and clean machine.
		Transport working lever is in bottom position	Change to operating position (see pictorial guide)
Machine fails to pick up water from the floor	N/A	Incorrectly fitted / damaged recovery tank	Refit or replace recovery tank
		Worn brushes	Check brush pressure, if needed replace brushes
		Drum not rotating	See below
Drum not rotating	N/A	Debris around drum or base of machine	Clean drum and base of the machine
Drum is rotating, but brushes are not	N/A	Debris around brushes	Clean or replace brushes
Brushes not rotating	LED flashes in RED	Battery low voltage	Charge the battery for 5 1/2 hours and then try again.
		Motor overheated	Wait 20 minutes and restart
Machine fails to spray solution onto the floor	N/A	Faulty pump	If there is no noise present from the pump, check that the pull cable is fitted correctly.
		Incorrectly fitted / damaged electrical cable	Refit / replace electrical cable - this should be on the right hand side of the machine from the operator's position.
		Solution tank is empty	Fill solution tank
		Blocked jet	Clean jet
		Blocked inline filter	Clean inline filter
		Blocked filter or faulty valve in solution tank	Clean / replace filter or valve

* If the fuse blows several times, the machine should be checked by an authorised Service Agent.

PCB LED BATTERY INDICATION STATUS

S.NO	LED Indication	Voltage Level	Possible reasons for this Indication	Machine Status	Remedy
1	Glows Green	>24V	-	Machine operates normally	-
2	Glows Amber	Between 23 and 24V	-	Machine operates normally	-
3	Blinks Amber	Between 21.6 and 23V	-	Machine operates normally, however approaching cutoff.	-
4	'Red ' Blinks 5 times and Continuously glow	<21.6V	Occurance of Low Voltage Cut-OFF	Machine is not running	Step 1.) Charge the battery for about 5 hours with 2A charger.Step 2.) Check if the same RED indicator appears. If so, measure whether the battery voltage is >26V . If battery voltage is >26V then there might be a fault in the PCB. Change the PCB and check again.Step 3.) If the battery voltage is <26V after charging , then repeat Step 1. If the battery voltage is still <26V, then change the Battery.
5	'Red' Blinks for 5 times once & then 2 Blinks for every 4 Sec delay	-	1.) Voltage Below 24V	Machine is not running	Step 1.) Charge the battery for about 5 hours with 2A charger. Then try again.
			2.) Motor TOP (Thermal Overload Protector) is activated.	Machine is not running	Step 2.) Wait for 1 hour, to allow the motor temperature to reach room temperature. ThentTry again.
			3.) Motor Fault (Short & Open)	Machine is not running	Step 3.) Ensure the connections of the Motor are okay. Then try again. If the issue still remains, take a new motor and connect it to the PCB and check whether it runs.(Be careful during the motor test because there are rotating parts.)
			4.) PCB faulty	Machine is not running	Step 4.) If the problem persists after the above 3 steps, then change the PCB and check again.

PLEASE REFER TO THE BACK OF THE MANUAL FOR PICTORIAL INSTRUCTIONS

EINLEITUNG

PRODUKTINFORMATIONEN

Truvox International Limited

Unit C (East), Hamilton Business

Park, Manaton Way, Botley Road,

Hedge End, Southampton,

SO30 2JR, UK

Malcolm Eneas

Operations Director

Southampton, 14/02-2023

INFORMATIONS SUR LE PRODUIT

Truvox International Limited Unit C (East), Hamilton Business Park, Manaton Way, Botley Road, Hedge End, Southampton, SO30 2JR, UK

Malcolm Eneas Operations Director Southampton, 14/02-2023

IMPORTANTES CONSIGNES DE SECURITE

Truvox International Limited Unit C (East), Hamilton Business Park, Manaton Way, Botley Road, Hedge End, Southampton, SO30 2JR, UK

Malcolm Eneas Director de Operaciones Southampton, 18/11/2022

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