TS0GSJ35-S - Memory Card TRANSCEND - Free user manual and instructions

Product type	3.5-inch external hard drive enclosure
Brand	Transcend
Model	TS0GSJ35-S (SATA)
Dimensions (L x W x H)	198.5 mm x 123.4 mm x 35 mm
Weight (without hard drive)	450 g max
Interface	USB 2.0 Hi-Speed (backward compatible with USB 1.1)
Maximum transfer rate	480 Mbit/s (60 MB/s)
Power supply	AC power adapter 100-240 V, DC output 12 V/5 V
Supported hard drive formats	3.5-inch SATA hard drive (IDE not compatible with this model)
Case material	Aluminum
LED indicator	Yes, for power on and transfer activity
Included software	StoreJet Elite (data management for Windows)
Supported operating systems	Windows 2000/XP/Vista, Mac OS 9.0+, Linux Kernel 2.4+
Operating temperature	5°C to 60°C
Storage temperature	-40°C to 70°C
Humidity	8% to 90% RH
Certifications	CE, FCC, BSMI
Warranty	2 years
Box contents	Enclosure, USB B to A cable, power adapter, power cable, vertical stand, quick guide, screws x4
Safety	Do not expose to moisture, shocks, extreme temperatures; disconnect properly before removal
Maintenance	Clean with a dry cloth; do not use liquid cleaner

Frequently Asked Questions - TS0GSJ35-S TRANSCEND

How to install a hard drive in the StoreJet 3.5 enclosure (TS0GSJ35-S)?

Remove the two screws from the top cover, then remove the cover. Slide out the SATA adapter card. Carefully connect the card's SATA connector to the hard drive, aligning the pins correctly. Secure the hard drive to the card's plate using the provided screws. Reinsert the assembly into the enclosure and screw the cover back on.

Is the StoreJet 3.5 compatible with IDE hard drives?

No, the TS0GSJ35-S model is designed only for SATA hard drives. The TS0GSJ35 model (without -S) supports IDE drives.

Do I need to install drivers to use the StoreJet 3.5 in Windows?

No, under Windows 2000, XP, and Vista, drivers are built-in. Connect the enclosure via USB, plug in the power adapter, turn on the switch: the disk will automatically appear in My Computer.

How to format the hard drive of the StoreJet 3.5?

Ensure the enclosure is connected and powered on. In Windows, open My Computer, right-click on the corresponding drive, select Format. Choose the file system (NTFS by default) and click OK. Warning: this operation erases all data.

How to safely remove the StoreJet 3.5 from a Windows computer?

Click on the Safely Remove Hardware icon in the taskbar (near the clock). Select the USB storage device. Wait for the message indicating it can be safely removed, then disconnect the USB cable and turn off the power switch.

The StoreJet 3.5 is not detected by the computer, what to do?

First check the USB connection and try another port. Use the provided USB cable. Ensure the power adapter is plugged in and the switch is on. On Mac, do not connect to the keyboard. Verify that the USB port is enabled in the BIOS.

Can the StoreJet 3.5 be used with a Mac?

Yes, the StoreJet 3.5 is compatible with Mac OS 9.0 and later. No drivers are needed. Note that the drive is formatted as NTFS from the factory; for Mac backup, format it as HFS+ using Disk Utility.

The StoreJet 3.5 does not turn on, what to do?

Ensure the power adapter is properly connected to the enclosure and to a working electrical outlet. Check that the power switch is in the on position. If the issue persists, try a different electrical outlet.

How to back up data from a Mac to the StoreJet 3.5?

Since the drive is formatted as NTFS, it is read-only on Mac. To write, format the drive as HFS+ (Mac OS Extended) using Disk Utility. Warning: formatting erases all data.

What is the warranty period of the StoreJet 3.5?

Transcend offers a limited warranty of 2 years from the date of purchase. The warranty covers manufacturing defects under normal use conditions. It does not cover accidental damage, normal wear and tear, or data loss.

USER MANUAL TS0GSJ35-S TRANSCEND

Package Contents. 3
Features 4
System Requirements 4

Safety Precautions 5

General Use 5
Backing Up Data 5
Transporting 5
Power. 5
Reminders. 5

Product Overview 6

Installing a Hard Drive. 7

Driver Installation 10

Driver Installation for Windows® 2000, XP and VISTA 10
Driver Installation for MacTM OS 9.0, or Later 10
Driver Installation for LinuxTM Kernel 2.4, or Later 10

Connecting to a Computer 11

Disconnecting from a Computer 13

Removing the StoreJet ^TM 3.5 in Windows® 2000, XP and VISTA. 13
Removing the StoreJet ^TM 3.5 in Mac OS 9.0, or Later. 13
Removing the StoreJet ^TM 3.5 in Linux Kernel 2.4, or Later. 13

Formattig the Hard Drive 14

Troubleshooting 16

StoreJetTM 3.5 series 17

Transcend Limited Warranty 18

Introduction

Congratulations on purchasing Transcend's StoreJet™ 3.5. This portable, Hi-Speed USB storage device is the perfect data management system for uploading, downloading, storing, transferring and backing up your vital data and information. With a huge storage capacity and Hi-Speed USB 2.0 data transfer rates, the StoreJet™ 3.5 is ideal for storing and transferring your files, folders, documents, photos, music and e-work between it and any desktop, or notebook computer. In addition, the StoreJet™ 3.5 comes with a very useful software (please see the Software User's Manual for detailed instructions) pack that can (used in Windows®) increase your productivity. The User's Manual and accompanying Software User's Guide are written to help you get the most from your new device, please read both in detail before using the StoreJet™ 3.5.

Package Contents

The StoreJet™ 3.5 package includes the following items:

• StoreJet™ 3.5

CD

• USB B-Type to USB A-Type cable
• Power Adapter

Power Cable

Vertical stand

• Quick Instruction Guide

• Screws x 4

Features

Hi-Speed USB 2.0 compliant and USB 1.1 backwards compatible
- Easy Plug and Play installation
Hi-Speed data transfer rates up to 480Mbits (60MB) per second
- Aluminum case
- LED indicates Power On and data transfer activity
Additional StoreJet Software pack: StoreJet™ elite (helps you manage your data)

System Requirements

Desktop or notebook computer with a working USB port.

One of following Operating Systems (OS):

• Windows® 2000
• Windows® XP
• Windows® VISTA
  Mac™ OS 9.0, or later
• Linux™ Kernel 2.4, or later

Safety Precautions

These usage and safety guidelines are IMPORTANT! Please follow them carefully.

Your StoreJet™ 3.5 is connected to a computer using a USB B-Type (on the StoreJet™) to USB A-Type (on a Desktop/Notebook) cable. Please ensure that you connect the cable ends to the ports correctly.

General Use

• Carefully unpack the contents of the StoreJet™ package.
• During operation avoid exposing your StoreJet™ to temperature extremes above 60^ , or below 5^ .
• Do not drop your StoreJet™.
• Do not allow your StoreJet™ to become damp or wet from water or any other liquids.
• Do not use a damp/wet cloth to wipe or clean the exterior case.
• Do not use or store your StoreJet™ in any of the listed environments:

Direct sunlight
o Next to an air conditioner, electric heater or other heat sources
In a closed car that is in direct sunlight

Backing Up Data

• Transcend does NOT take any responsibility for data loss, or damage during operation. If you decide to store data on your StoreJet™ we strongly advise that you regularly backup the data to a computer, or other storage medium.
• To ensure High-Speed USB 2.0 data transfer rates when using your StoreJet™ 3.5 with a computer, please check the computer has the relevant USB drivers. If you are unsure on how to check this, please consult the computer or motherboard User's Manual for USB driver information.
• The StoreJet™ 3.5's internal hard drive comes formatted for NTFS. If you want to backup a Mac computer you will need to format the drive for HFS+ using the Mac Disk Utility.

Transporting

• Do not pack your StoreJet™ 3.5 into luggage without the proper padded support. Other items in the luggage may damage your StoreJet™ 3.5 without the proper protection.
• Avoid squeezing your StoreJet™ 3.5 to prevent damage to the internal HDD.
• Avoid placing objects onto your StoreJet™ 3.5 to prevent damaging it.

Power

• The StoreJet™ 3.5 is powered from the mains using the Power Adapter.
• Ensure nothing is resting on the Power cables and that the cables are not located where they can be tripped over or stepped on.

Reminders

Always follow the procedures in the "Disconnecting from a Computer" section to remove your StoreJet™ from a computer.

Product Overview

Figure 1. StoreJet 3.5

Installing a Hard Drive

Your StoreJet™ 3.5 HDD Enclosure is capable of supporting an IDE, or a SATA Hard Disk Drive. It is IMPORTANT! that you match and install the correct Hard Drive to the correct enclosure.

Installing a Hard Drive

If you purchased a Transcend StoreJet™ 3.5 HDD Enclosure that does not have a Hard Disk Drive already installed, please read this section, otherwise you can skip to the "Driver Installation" section. Your Transcend StoreJet™ 3.5 HDD Enclosure is capable of supporting an IDE, or a SATA Hard Drive, it is important that you match and install the correct hard drive to the correct enclosure. You can identify the type of enclosure by its part number. Enclosures with the Transcend part number TS0GSJ35-S support SATA Drives, while enclosures with the part number TS0GSJ35 support IDE Drives.

1. Open the StoreJet™ 3.5 by removing the two screws from either side of the top cover, as indicated in the diagram.

Figure 2. Remove the screws from the top cover

1. Remove the cover revealing a control board adapter; this converts the IDE, or SATA interface connector of the hard drive to a USB 2.0 B-Type interface. Slide out the control board.

Figure 3. Remove the top cover revealing the IDE/SATA adapter

1. IDE Connection: Carefully line up and plug in the IDE connector on the control board to the hard drive. Do NOT force the IDE connector into the hard drive and do NOT insert the connector at an angle, otherwise you may damage it. After you have connected the control board, attach the power cable to the IDE hard drive.

Figure 4. Connect the IDE control board and power cable to the IDE hard drive

1. SATA Connection: Carefully line up and plug in the SATA connector on the control board to the hard drive. Do NOT force the SATA connector into the hard drive and do NOT insert the connector at an angle, otherwise you may damage it.

Figure 5. Connect the SATA hard drive to the SATA adapter

1. Using the screws that are provided, secure the hard drive to the control board's plastic panel; this will allow you to slide the hard drive into the StoreJet™ 3.5 more easily.

Figure 6. Secure the hard drive to the panel using the provided screws

1. Carefully reinsert the IDE/SATA adapter and its connected 3.5" hard drive into the StoreJet™ 3.5 and reattach the screws to the top cover.

Figure 7. Reinsert the IDE/SATA adapter plus drive and reattach the screws

Driver Installation

Driver Installation for Windows® 2000, XP and VISTA

No drivers are required. These Windows® Operating Systems have built-in drivers to support the StoreJet™ 3.5. Plug your StoreJet™ into an available USB port. Connect the Power Adapter to the StoreJet™ 3.5 enclosure's power jack and connect the power cable to the adapter, then turn on the unit's power switch. Windows will install the necessary files and a new Local Disk drive with a newly assigned drive letter representing the StoreJet™ 3.5 will appear in the My Computer window.

Driver Installation for Mac™ OS 9.0, or Later

No drivers are required. Plug your StoreJet™ 3.5 into an available USB port. Connect the Power Adapter to the StoreJet™ 3.5 enclosure's power jack and connect the power cable to the adapter, then turn on the unit's power switch and your computer will automatically detect it.

Figure 8. Mac Driver Installation

Driver Installation for Linux™ Kernel 2.4, or Later

No drivers are required. Plug your StoreJet™ 3.5 into a USB port. Connect the Power Adapter to the StoreJet™ 3.5 enclosure's power jack and connect the power cable to the adapter, then turn on the unit's power switch and mount it.

1. First create a directory for the StoreJet™ 3.5.

Example: mkdir /mnt/Storejet

1. Then, mount the StoreJet™ 3.5.

Example: mount -a -t msdos /dev/sda1 /mnt/Storejet

Connecting to a Computer

If you want to use the StoreJet™ 3.5 as an External Hard Disk Drive to upload/download data to, or from your computer you need to connect it to a USB port on the computer using the provided USB B-Type to USB A-Type cable.

1. Plug the small end of the USB B-Type to USB A-Type cable into the USB B-Type port on the StoreJet™ 3.5.

Figure 9. USB B-Type to USB A-Type Cable

1. Plug the large end of the cable into an available USB port on your desktop, or notebook computer.

WARNING! Keep in mind that the StoreJet™ must be powered from the mains using the Power Adapter.

Figure 10. Connecting to a Computer

1. Connect the Power Adapter to the StoreJet™ 3.5 enclosure's power jack and connect the power cable to the adapter, then turn on the unit's power switch.

2. When the StoreJet™ 3.5 is successfully connected to a computer and powered on, the StoreJet™'s Power LED will light up, a new Local Disk drive with a newly assigned drive letter representing the StoreJet™ 3.5 will appear in the My Computer window and a Hardware icon will appear on the Windows System Tray. The StoreJet™ 3.5's internal hard drive comes formatted for NTFS.

Figure 11. *F: is an example drive letter, the letter in your "My Computer" window may differ

1. At this stage the StoreJet™ 3.5 is a Peripheral device and can be used as an external hard drive to upload/download data. You can download data to the StoreJet™ 3.5 simply by dragging and dropping files, or folders onto the Local Disk drive letter that represents the StoreJet™ 3.5.

NEVER disconnect the StoreJet™ from a Computer, or turn off the power switch when its LED is flashing.

Removing the StoreJet™ 3.5 in Windows® 2000, XP and VISTA

1. Select the Hardware icon on the system tray.
2. The Safely Remove Hardware pop-up window will appear. Select it to continue.

Figure 12. Safely Remove Hardware

1. A message window will appear stating, The 'USB Mass Storage Device' device can now be safely removed from the system. Unplug the StoreJet™ 3.5 and turn off its power switch.

Figure 13. Safe to Remove Hardware

WARNING! To prevent data loss, always use this procedure to remove the StoreJet™ from Windows® 2000, XP and VISTA.

Removing the StoreJet™ 3.5 in Mac™ OS 9.0, or Later

Drag and drop the Disk icon that represents your StoreJet™ 3.5 into the trashcan. Then unplug your StoreJet™ 3.5 from the USB port and turn off its power switch.

Removing the StoreJet™ 3.5 in Linux™ Kernel 2.4, or Later

Execute umount /mnt/Storejet to un-mount the device. Then unplug your StoreJet™ 3.5 from the USB port and turn off its power switch.

Formatting the Hard Drive

The StoreJet™ 3.5 contains a Hard Disk Drive and can therefore be formatted. The StoreJet™ 3.5's internal hard drive comes formatted for NTFS.

WARNING! Formatting the Disk will erase all of the data on your StoreJet™ 3.5.

1. Plug the StoreJet™ 3.5 into an available USB port. Connect the Power Adapter to the StoreJet™ 3.5 enclosure's power jack and connect the power cable to the adapter, then turn on the unit's power switch.
2. In the Windows® OS, open My Computer and right-click on the new Local Disk that represents the StoreJet™ 3.5.
3. Select "Format" in the drop down menu to format the StoreJet™ 3.5.

Figure 14. Formatting the drive

Figure 15. Format options

1. Click on the "OK" button to complete it.

Troubleshooting

If a problem occurs with your StoreJet™ 3.5, please first check the information listed below before taking your StoreJet™ 3.5 for repair. If you are unable to remedy a problem from the following hints, please consult your dealer, service center, or local Transcend branch office. We also have FAQ and Support services on our websites.

Software CD cannot auto-run in Windows®

Go to the Device Manager in the Control Panel and enable the Auto-Insert function of the CD-ROM drive. Alternatively, you can manually run the "StoreJet.EXE" file on the Software CD.

Operating system cannot detect the StoreJet™ 3.5

Check the following:

1. Is your StoreJet™ 3.5 properly connected to the USB port? If not, unplug it and plug it in again. If it is properly connected, try using another available USB port.
2. Are you using the USB cable that came in the StoreJet™ 3.5 pack? If not, try using the Transcend USB cable to connect the StoreJet™ to the computer.
3. Is the Power Adapter connected to the StoreJet™ power jack and the power cable connected to the power outlet, and the power switch turned on? If not, plug the Power Adapter into the StoreJet™, connect the power cable to the power outlet and turn on the power switch.
4. Is your StoreJet™ 3.5 connected to the Mac™ keyboard? If yes, unplug it and plug it into an available USB port on your Mac™ Desktop.
5. Is the USB port enabled? If not, refer to the user's manual of your computer (or motherboard) to enable it.

Cannot Power ON

The StoreJet™ 3.5 must be powered from the mains using the power adapter and the power switch turned on. If you cannot power on the StoreJet™ and you have ensured that all the cables are connected properly and the power switch is on, try plugging the power cable into another power outlet.

Cannot back up my Mac™

The StoreJet™ 3.5's internal hard drive comes formatted for NTFS. If you want to backup a Mac computer, you will need to format the drive for HFS+ using the Mac Disk Utility.

Cannot detect the StoreJet™ 3.5 in Linux

The StoreJet™ 3.5's internal hard drive comes formatted for NTFS. Linux CANNOT support the NTFS file system, please reformat the hard drive to the FAT file system.

StoreJet™ 3.5 series Specifications

• Size (L x W x H):	198.5mm × 123.4mm × 35mm
• Weight:	Max. 450g (without hard drive)
• Storage Media:	3.5 inch IDE, or SATA Hard Disk Drive
• Power Supply:	AC input: 100V-240V DC output: 12V/5V Switching Power Adapter
• Max. Transfer Speeds:	480Mbits (60MB) per second
• Operating Temperature:	5°C (41°F) to 60°C (140°F)
• Storage Temperature:	-40°C (-40°F) to 70°C (158°F)
• Humidity:	8% to 90% RH
• Certificates:	CE, FCC, BSMI
• Warranty:	2-years

Ordering Information

Device Description	Memory Size	Transcend P/N
StoreJet™ 3.5 IDE	0GB	TS0GSJ35
StoreJet™ 3.5 IDE	0GB	TS0GSJ35-EU
StoreJet™ 3.5 SATA	0GB	TS0GSJ35-S
StoreJet™ 3.5 SATA	0GB	TS0GSJ35-SEU

Transcend Limited Warranty

"Above and Beyond" is the standard we set ourselves for customer service at Transcend. We consistently position ourselves to be significantly above the industry norm, which is all part of our commitment to Customer Satisfaction.

All Transcend information, Inc. (Transcend) products are warranted and tested to be free from defects in material and workmanship and to conform to the published specifications. During the warranty period should your Transcend StoreJet™ 3.5 fail under normal use in the recommended environment due to improper workmanship or materials, Transcend will repair the product or replace it with a comparable one. This warranty is subject to the conditions and limitations set forth herein.

Duration of Warranty: The Transcend StoreJet™ 3.5 is covered by this warranty for a period of two (2) years from the date of purchase. Proof of purchase including the date of purchase is required to collect on the warranty. Transcend will inspect the product and decide whether to repair or replace it. Transcend reserves the right to provide a functional equivalent product, or a refurbished replacement product.

Limitations: This warranty does not apply to product failure caused by accidents, abuse, mishandling, improper installation, alteration, acts of nature, improper usage, or problems with electrical power. In addition, opening or tampering with the product casing, or any physical damage, abuse or alteration to the product's surface, including all warranty or quality stickers, product serial or electronic numbers will also void the product warranty. Transcend is not responsible for recovering any data lost due to the failure of a hard drive device. Transcend's StoreJet™ 3.5 must be used with devices that conform to the recommended industry standards. Transcend will not be liable for damages resulting from a third party device that causes the Transcend StoreJet™ 3.5 to fail. Transcend shall in no event be liable for any consequential, indirect, or incidental damages, lost profits, lost business investments, lost goodwill, or interference with business relationships as a result of lost data. Transcend is also not responsible for damage or failure of any third party equipment, even if Transcend has been advised of the possibility. This limitation does not apply to the extent that it is illegal or unenforceable under applicable law.

Disclaimer: The foregoing limited warranty is exclusive. There are no other warranties, including any implied warranty of merchantability or fitness for a particular purpose. This warranty is not affected in any part by Transcend providing technical support or advice.

Online Registration: To expedite the warranty service, please register your Transcend Product within 30 days of purchase.

Register online at http://www.transcendusa.com/registration

The specifications mentioned above are subject to change without notice.

Transcend

Exceeding Your Expectations

Transcend Information, Inc.

www.transcendusa.com

*The Transcend logo is a registered trademark of Transcend Information, Inc.

*All logos and marks are trademarks of their respective companies.