Streaming Box Plus 270 - Media player THOMSON - Free user manual and instructions
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| Product Type | Streaming media player |
| Brand | Thomson |
| Model | Streaming Box Plus 270 |
| Dimensions (W x H x D) | 98 x 98 x 18 mm |
| Weight | 120 g |
| Power Supply | DC 5V / 2A adapter |
| Operating System | Android TV 11 |
| Processor | Quad-core ARM Cortex-A53 |
| Graphics Card | Mali-G31 MP2 |
| RAM | 2 GB DDR3 |
| Storage Capacity | 8 GB eMMC flash |
| Video Output | HDMI 2.0a with 4K@60fps, HDR10, HLG |
| Audio Support | Dolby Digital Plus, PCM, pass-through |
| Connectivity | Wi-Fi 802.11ac dual-band, Bluetooth 4.2 |
| Ports | 1x HDMI, 1x USB 2.0, 1x microSD slot |
| Remote Control | IR with voice search, includes 2 AAA batteries |
| Video Formats | MP4, MKV, AVI, MOV, TS, M2TS, HEVC, VP9 |
| Audio Formats | MP3, WAV, FLAC, AAC, OGG, AC3, DTS |
| Image Formats | JPEG, PNG, BMP, GIF |
| Streaming Services | Netflix, YouTube, Prime Video, Disney+ (pre-installed) |
| Safety Certifications | CE, RoHS, FCC, Energy Star |
| Maintenance | Keep well-ventilated; clean with dry soft cloth only |
| Spare Parts & Repairability | Remote control available as spare part; device designed for professional repair |
| Warranty | 2 years depending on region |
Frequently Asked Questions - Streaming Box Plus 270 THOMSON
How do I set up the Thomson Streaming Box Plus 270 for the first time?
Connect the device to your TV via an HDMI cable, then plug in the power adapter. Press the power button on the remote and follow the on-screen instructions to select your language, connect to Wi-Fi, and sign in to your Google account.
Can I install apps from the Google Play Store?
Yes, the box runs on Android TV, so you can access the Google Play Store directly on the device and install apps like Netflix, YouTube, and many others.
Does the device support 4K HDR streaming?
Yes, it supports 4K Ultra HD at 60 fps with HDR10 and HLG, delivering crisp details and vivid colors when paired with a compatible TV.
How can I mirror my smartphone screen to the TV using this box?
The device supports Google Cast built-in. Simply tap the cast icon in compatible apps on your Android or iOS device and select the Thomson Streaming Box from the list.
What should I do if the remote control stops working?
First, replace the AAA batteries (or check the included ones). Ensure there are no obstructions between the remote and the box. If the issue persists, you can also use the mobile app as a remote control via the Google TV app.
Can I connect a USB storage device to play local media?
Yes, the box has a USB port and a microSD card slot. Insert a USB drive or microSD card containing videos, music, or photos, and use a file manager app like VLC to play them.
How do I update the firmware / system software?
The device will automatically notify you when an update is available. You can also check manually by going to Settings > About > System Update. Ensure a stable internet connection and do not power off during the update.
Why is there no sound coming from my TV?
Check that the HDMI cable is firmly connected and the TV is set to the correct input. In the device settings, navigate to Audio output and select 'PCM' or 'Bitstream' depending on your TV’s capabilities. Also verify that the volume is not muted on both the TV and the box.
Is it possible to connect Bluetooth headphones?
Yes, the box has Bluetooth 4.2. Go to Settings > Remotes & Accessories > Add accessory and pair your Bluetooth headphones or speakers for private listening.
How do I perform a factory reset?
Go to Settings > Device Preferences > About > Factory Reset. This will erase all data and restore the device to its original state. Alternatively, press and hold the power button on the remote for 10 seconds while the box is unplugged, then plug it in and keep holding until the recovery menu appears.
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USER MANUAL Streaming Box Plus 270 THOMSON
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Product information
Brand : THOMSON
Model : Streaming Box Plus 270
Category : Media player