FD9387-HV - Security Camera Vivotek - Free user manual and instructions
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| Type of product | IP security camera |
| Brand | Vivotek |
| Model | FD9387-HV |
| Resolution | 5 megapixels (2592 x 1944) |
| Lens | Fixed focal, 3.1 mm |
| Night vision | IR LEDs up to 30 meters |
| Video compression | H.265, H.264, MJPEG |
| Environmental rating | IP66, IK10 |
| Dimensions | Ø 134 mm x 112 mm |
| Weight | 500 g |
| Power supply | IEEE 802.3af Power over Ethernet (PoE) |
| Operating temperature | -20°C to 50°C |
| Storage | microSD/SDHC/SDXC slot |
| Connectivity | 10/100 Mbps Ethernet |
| Primary functions | Video analytics, motion detection, tamper detection |
| Maintenance and cleaning | Clean the dome with a soft, dry cloth |
| Security | WEP/WPA/WPA2 encryption, secure boot |
| Spare parts | Mounting kit, waterproof cable connector |
| Repairability | Modular design for easy component replacement |
| General information | WDR Enhanced, Smart Stream III technology |
Frequently Asked Questions - FD9387-HV Vivotek
How to reset the Vivotek FD9387-HV to factory defaults?
Press and hold the reset button on the camera for 10 seconds. The camera will reboot with default settings. You can also use the web interface or VIVOTEK's batch configuration tool.
How to access the camera remotely?
Configure port forwarding on your router and use the camera's IP address or a DDNS hostname in a web browser. Alternatively, set up a VPN for secure remote access.
What are the installation steps for the FD9387-HV?
Mount the camera using the included mounting bracket, connect Ethernet cable with PoE (Power over Ethernet), and adjust the pan and tilt angles. Then use the IP finding tool to locate the camera on the network.
What network requirements are needed for this camera?
A router with available Ethernet ports or a PoE switch is required. The camera supports IPv4/IPv6, DHCP by default, and works on standard 10/100 Mbps LANs.
How to configure motion detection?
Access the camera's web interface, go to Configuration > Motion Detection, and draw active zones. Adjust sensitivity and threshold values. You can schedule actions like email alerts or recording.
How to update the firmware on the FD9387-HV?
Download the latest firmware from the VIVOTEK website. Log in to the web interface, go to Maintenance > Firmware Upgrade, upload the file, and follow the on-screen instructions. Ensure a stable power supply during the update.
What is the maximum resolution and frame rate?
The camera supports 5 megapixels at 30 frames per second (fps) with H.265 compression. Lower resolutions allow higher frame rates. Check the datasheet for detailed modes.
Does the camera support Power over Ethernet (PoE)?
Yes, the FD9387-HV supports IEEE 802.3af Power over Ethernet. This allows you to power the camera using a single Ethernet cable connected to a PoE switch or injector.
How to set up local recording on an SD card?
Insert a microSD card into the slot. In the web interface, go to Storage > MicroSD to format it and configure event-based recording or continuous recording. Ensure the card is Class 10 or higher.
What is the operating temperature range of this camera?
The camera operates from -20°C to 50°C (-4°F to 122°F). It is rated IP66 for outdoor use and can withstand rain, dust, and extreme temperatures with appropriate housing.
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