FD9371-EHTV - Security Camera Vivotek - Free user manual and instructions
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| Product Type | Security Camera |
| Brand | Vivotek |
| Model | FD9371-EHTV |
| Camera Type | Fixed Dome Network Camera |
| Image Sensor | 1/2.7-inch CMOS |
| Resolution | 5 Megapixels (2595 × 1944) |
| Lens | 2.8mm fixed lens, F1.6 |
| Field of View | 89° horizontal |
| Video Compression | H.265, H.264, MJPEG |
| Audio | Built-in microphone and speaker |
| Network Interface | 10/100 Ethernet RJ45 |
| Power over Ethernet | PoE IEEE 802.3af |
| IR Range | Up to 30 meters |
| Ingress Protection | IP67 rated |
| Operating Temperature | -20°C to 50°C |
| Power Consumption | Max 7 Watts |
| Weight | 420 g |
| Dimensions | Ø100 × 84 mm |
| Storage | MicroSD slot up to 128GB |
| Video Analytics | Motion detection, tamper detection, line crossing |
| Security | HTTPS encryption, IP filtering, password protection |
| Maintenance | Clean the dome cover with a soft, dry cloth |
| Spare Parts | Dome cover, lens module, main board (via authorized service center) |
| Repairability | Repairs should be performed by certified technicians |
| General Information | Indoor and outdoor protection, supports ONVIF protocol |
Frequently Asked Questions - FD9371-EHTV Vivotek
How do I reset the Vivotek FD9371-EHTV to factory defaults?
Locate the reset button on the bottom of the camera. Press and hold it for 10 seconds while the camera is powered on. The camera will reboot and restore all settings to factory defaults.
How do I connect the camera to my network?
Connect the camera to your router via an Ethernet cable. Use the Vivotek IPFinder or the default IP address 192.168.0.100 to access the camera. Ensure your PC is on the same subnet.
How do I install the FD9371-EHTV camera?
Use the supplied mounting template to mark screw holes on the wall or ceiling. Drill holes and fix the mounting base with anchors. Attach the camera base and adjust the pan/tilt for the desired view.
How can I view the camera remotely?
Set up port forwarding on your router and map an external port to the camera's IP address. Alternatively, use Vivotek's Cloud service or VAAS for convenient remote access without complex settings.
What is the default IP address and login credentials?
The default IP is 192.168.0.100. For first-time access, the default username is admin and password is blank. Change the password immediately for security.
Why is the motion detection not working?
Check that motion detection is enabled in the camera's web interface. Adjust the sensitivity and set the detection region. Also ensure the camera is not pointing at a constantly moving area like trees in the wind.
How do I update the firmware?
Download the latest firmware from the Vivotek website. In the camera's maintenance page, click Firmware Upgrade, browse to the downloaded file, and upload. Do not power off during the upgrade.
Can I use the camera outdoors?
Yes, the FD9371-EHTV has an IP67 rating, making it dust-tight and protected against temporary immersion in water. The operating temperature is -20°C to 50°C, suitable for most climates.
How should I clean the camera lens?
Use a soft, dry microfiber cloth to gently wipe the dome cover. Avoid using liquids or abrasive materials, as they may scratch the surface. Ensure the camera is off before cleaning.
What should I do if the camera is not powering on?
Check the Ethernet cable connection and verify that your switch/router provides PoE. If using a separate power adapter, ensure it matches the required 12V DC. Reset the power and check the LED indicator.
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USER MANUAL FD9371-EHTV Vivotek
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Product information
Brand : Vivotek
Model : FD9371-EHTV
Category : Security Camera