SCP-3370TH - Security Camera Hanwha - Free user manual and instructions
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| Product Type | Security Camera |
| Brand | Hanwha |
| Model | SCP-3370TH |
| Camera Type | PTZ Dome Camera |
| Image Sensor | 1/4-inch Ex-view HAD CCD |
| Effective Pixels | 752 (H) x 582 (V) PAL / 768 (H) x 494 (V) NTSC |
| Optical Zoom | 37x |
| Digital Zoom | 12x |
| Minimum Illumination | 0.7 Lux (Color), 0.01 Lux (B/W) |
| Resolution | 700 TV lines |
| Pan Range | 360° Endless |
| Tilt Range | -5° to 185° |
| Video Output | 1 Vp-p Composite, 75 Ω |
| Power Supply | 24 VAC ±10% |
| Power Consumption | Max 13 W |
| Dimensions | 180 mm (Ø) x 192 mm (H) |
| Weight | Approx. 2.5 kg |
| Operating Temperature | -10°C to +50°C (14°F to 122°F) |
| Ingress Protection | IP66 |
| Main Functions | Day/Night, Motion Detection, Privacy Masking |
| Maintenance and Cleaning | Use a soft dry cloth for the dome; avoid chemical cleaners |
| Safety | Installation by qualified personnel; disconnect power before maintenance |
| Spare Parts and Repairability | Available via Hanwha authorized service centers; professional repair only |
Frequently Asked Questions - SCP-3370TH Hanwha
How do I connect the SCP-3370TH camera to a monitor or DVR?
Connect the video output (BNC connector) to the composite video input of your monitor or DVR using a coaxial cable. Connect the power supply (24 VAC) to the camera's power terminal. For PTZ control, use a RS-485 connection to a PTZ controller or DVR's PTZ port.
What power supply should I use for the Hanwha SCP-3370TH?
The camera operates on 24 VAC power. Use a regulated power adapter that delivers at least 1.25 A (13 W). Make sure to check polarity and use a safety-approved power supply.
How do I set up PTZ presets and tour functions?
Use the PTZ control via the RS-485 protocol (supported protocols include Pelco-D, Pelco-P). In your DVR or controller, set the protocol to Pelco-D, baud rate 2400 or 9600. Then use the on-screen menu (OSD) to configure presets, groups, and tours.
How can I clean the camera lens and dome?
Turn off the camera and wait for it to cool. Use a soft, dry microfibre cloth to gently wipe the dome and lens. For stubborn dirt, use a mild lens cleaning solution applied to the cloth, not directly on the lens. Avoid harsh chemicals or abrasive materials.
Why is there no image on the monitor?
Check all cable connections: video cable, BNC connector, and power supply. Ensure the camera is receiving 24 VAC power and the power LED is on. Also check the monitor's input channel or DVR's camera port. If using a PTZ cable, verify the safe power is not interrupted.
Is the SCP-3370TH suitable for outdoor use?
Yes, the camera has an IP66 ingress protection rating, making it weatherproof against rain and dust. However, you must ensure proper installation with a weatherproof housing and sealed cable glands.
How do I reset the camera to factory settings?
Access the OSD menu via the PTZ controller. Navigate to System > Default or Factory Reset. Confirm the reset. The camera will reboot with default PTZ and image settings.
Can I use the camera at night?
Yes, the camera supports day/night operation with an IR cut filter. It switches to black-and-white mode in low light conditions, offering 0.01 Lux minimum illumination. For complete darkness, you can add an external IR illuminator.
What is the maximum zoom of this camera?
The SCP-3370TH features a 37x optical zoom with a 12x digital zoom, giving a combined zoom of up to 444x. The optical zoom is ideal for long-range monitoring.
How do I update the firmware of the camera?
The SCP-3370TH uses RS-485 for PTZ control; firmware updates are typically performed via a serial connection using a PC and the manufacturer's upgrade utility. Visit the Hanwha Techwin support website to download the latest firmware and follow the provided instructions. Ensure the power is stable during the update.
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USER MANUAL SCP-3370TH Hanwha
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Product information
Brand : Hanwha
Model : SCP-3370TH
Category : Security Camera