MA-TWSH100 - Earphones Moonki - Free user manual and instructions
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| Product Type | True Wireless Earbuds |
| Brand | Moonki |
| Model | MA-TWSH100 |
| Connectivity | Bluetooth 5.0 |
| Battery Life (Earbuds) | Up to 4 hours per charge |
| Battery Life (with Charging Case) | Up to 20 hours total |
| Charging Case Battery Capacity | 400 mAh (typical) |
| Charging Interface | USB-C |
| Driver Size | 10 mm |
| Frequency Range | 20 Hz – 20 kHz |
| Impedance | 32 Ω |
| Water Resistance | IPX4 (sweat and splash resistant) |
| Controls | Touch controls for music, calls, and voice assistant |
| Microphone | Built-in with ENC for clear calls |
| Compatibility | iOS and Android devices |
| Earbud Weight | Approx. 4 g each |
| Charging Case Weight | Approx. 35 g |
| Earbud Dimensions | 30 x 20 x 25 mm |
| Case Dimensions | 60 x 40 x 25 mm |
| What's in the Box | Earbuds, charging case, USB cable, user manual |
| Maintenance | Clean with a soft, dry cloth; avoid moisture |
| Safety | Do not expose to extreme temperatures or liquids; keep away from children |
| Spare Parts and Repairability | Contact Moonki support for replacement parts; designed for professional repair |
Frequently Asked Questions - MA-TWSH100 Moonki
How do I pair the Moonki MA-TWSH100 earbuds with my phone?
To pair, remove the earbuds from the charging case and they will enter pairing mode automatically. Then, on your phone, enable Bluetooth and select MA-TWSH100 from the list of available devices.
Why is one earbud not working?
First, make sure both earbuds are fully charged. If the issue persists, reset the earbuds by placing them back in the case, closing the lid for 10 seconds, then taking them out again. This will re-sync the left and right earbuds.
How long does it take to fully charge the earbuds and case?
The earbuds typically take about 1.5 hours to charge fully, while the case takes approximately 2 hours when connected via a USB-C power source.
Can I use the earbuds for swimming?
No, the MA-TWSH100 has an IPX4 water resistance, which means it can withstand sweat and light splashes, but it is not suitable for swimming or full submersion in water.
How do I control the volume and calls?
Use the touch controls on either earbud. Tap once to play/pause, tap twice to skip or answer a call, and tap and hold to adjust volume or activate the voice assistant. Refer to the manual for detailed gestures.
What is the wireless range of these earbuds?
The earbuds support Bluetooth 5.0 and have a range of up to 10 meters (33 feet) in open space. Walls and obstacles can reduce this distance.
Can I use the earbuds with a laptop or TV?
Yes, as long as the device supports Bluetooth audio. Simply put the earbuds in pairing mode and select them from your laptop's or TV's Bluetooth settings.
How do I clean the earbuds?
Use a soft, dry lint-free cloth to wipe the exterior. For the ear tips, remove them and rinse with water (only if they are detachable), then let them dry completely before reattaching. Do not use moisture directly on the earbuds themselves.
What should I do if the charging case is not charging?
Check the USB cable and power adapter for damage. Try a different USB-C cable and ensure the charging contacts on the case and earbuds are clean. If the issue continues, contact Moonki support for assistance.
Are the ear tips replaceable?
Yes, the ear tips are detachable and replaceable. You can find compatible replacement ear tips online or contact Moonki support to purchase official ones. Ensure you choose the correct size for a secure fit.
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