VTrak E5300f - Disk array Promise Technology - Free user manual and instructions
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| Product Type | Disk Array / RAID Storage |
| Brand | Promise Technology |
| Model | VTrak E5300f |
| Form Factor | 2U Rackmount |
| Dimensions (H x W x D) | 3.5 in (8.9 cm) x 17.5 in (44.5 cm) x 22 in (55.9 cm) |
| Weight (without drives) | Approximately 35 lbs (15.9 kg) |
| Power Supply | Dual redundant 800W, 120/240V AC |
| RAID Levels | 0, 1, 5, 6, 10, JBOD |
| Drive Interface | SAS / SATA III |
| Number of Drive Bays | 16 (2.5" or 3.5") |
| Controller | Dual active-active RAID controllers |
| Cache Memory | 4GB DDR3 per controller, battery-backed |
| Host Interface | 4 x 8Gb Fibre Channel |
| Management | Web-based, CLI, SNMP, Email alerts |
| Cooling | Redundant hot-swappable fans |
| Operating Temperature | 5°C to 40°C (41°F to 104°F) |
| Safety Certifications | UL, CE, FCC Class A, RoHS |
| Maintenance | Clean with dry cloth; avoid liquids |
| Spare Parts | Power supplies, fans, drive carriers, batteries |
| Repairability | Modular design; hot-swap components |
Frequently Asked Questions - VTrak E5300f Promise Technology
What is the default IP address to access the web interface?
The default IP address is typically 192.168.1.100. Refer to the quick start guide for confirmation.
How do I reset the administrator password?
Press and hold the reset button on the controller for 10 seconds using a paperclip. This restores factory defaults including the password.
Can I mix SAS and SATA drives in the same enclosure?
Yes, the VTrak E5300f supports mixed drive types, but each RAID array should consist of drives of the same type and speed for best performance.
What is the maximum capacity supported?
The maximum raw capacity is 256 TB using 16 x 16 TB drives. Future firmware may support larger drives.
How do I replace a failed power supply?
The power supplies are hot-swappable. Simply pull the handle to release the failed unit, slide it out, and insert a new one. Ensure the new unit matches the model.
Is the VTrak E5300f compatible with VMware vSphere?
Yes, the array is VMware certified and works with vSphere for shared storage. Refer to the compatibility matrix for supported versions.
How can I update the firmware?
Download the latest firmware from the Promise Technology support site. Upload the file via the web interface under 'System' > 'Firmware Update'. Do not power off during the update.
What RAID level should I choose for maximum performance?
For maximum performance, use RAID 0 (striping) but without redundancy. For balanced performance and protection, RAID 10 or RAID 5 are recommended.
How do I set up email notifications?
Go to 'Management' > 'Event Notification' in the web interface. Enter your SMTP server details, recipient email, and enable alerts for critical events.
What do the LED indicators on the front panel mean?
Green indicates normal operation; amber signals a warning (e.g., drive failure); red indicates critical error. Refer to the manual for detailed LED behavior.
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USER MANUAL VTrak E5300f Promise Technology
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Product information
Brand : Promise Technology
Model : VTrak E5300f
Category : Disk array