C17KS61N0 - Automatic coffee machine NEFF - Free user manual and instructions

Product type	Automatic espresso machine
Brand	NEFF
Model	C17KS61N0
Dimensions (H x W x D)	455 x 495 x 375 mm
Net weight	19 - 20 kg
Voltage / Frequency	220-240 V ~ 50/60 Hz
Heating power	1600 W
Maximum pump pressure	19 bars
Water tank capacity	2.4 L (without filter)
Bean hopper capacity	500 g
Grinder type	Ceramic
Power cord length	1.7 m
Preparable drinks	Ristretto, Espresso, Coffee, Cappuccino, Latte Macchiato, Café au lait, Milk froth, Hot milk, Hot water
Milk system	Integrated with steam nozzle and FreshLock milk container
Water filter	Yes, replaceable (ref. 00575491)
Maintenance programs	Descaling, Cleaning, Calc'nClean, Transport safety
Child safety lock	Yes, touch lock 4 seconds
Custom settings	Up to 8 MyCoffee profiles with name
Display	Text screen with menu guidance
Nozzle lighting	Adjustable (on, in use, off)
Automatic shut-off	From 15 min to 8 h
Included accessories	Measuring spoon, water hardness test strip, water filter, milk tube, milk container, suction tube
Warranty	According to conditions of country of purchase
Spare parts available	Cleaning/descaling tablets, water filter, maintenance kit, milk container

Frequently Asked Questions - C17KS61N0 NEFF

How to descale the NEFF C17KS61N0 machine?

Use the Descale program from the menu. Pour 0.5 L of warm water into the tank and dissolve 1 NEFF descaling tablet (00576693) or 2 tablets (00310967). Follow the on-screen instructions (duration approx. 21 minutes). Never use vinegar.

What to do if the coffee has no crema?

Check the freshness of the beans (prefer recently roasted beans) and adjust the grind finer using the slider. Use an espresso or percolator blend.

How to clean the milk system?

After each milk-based drink, an automatic steam rinse occurs. For manual cleaning, disassemble the outlet nozzle, hoses, and connecting piece, wash them by hand or in the dishwasher. The stainless steel milk container should be washed by hand with mild detergent.

Why does the display show 'Empty drip tray' when it is empty?

The sensors may detect moisture or residues. Clean and dry the drip tray and its compartment inside the machine thoroughly.

Can I use ground coffee instead of beans?

Yes, remove the coffee drawer, add a maximum of 2 level measuring spoons of ground coffee (non-soluble), and close. Select a drink, the screen shows 'Ground coffee'. The double cup function and intensity adjustment are not available.

How to set the water hardness?

Use the supplied test strip to measure hardness. In the menu, go to 'Water hardness' and select the corresponding level (1 to 4). Correct setting ensures timely descaling.

Does the machine only brew two cups at a time?

Yes, press the [ ] button after selecting the drink to brew two cups simultaneously. This is not possible with ground coffee or the Aroma Double Shot setting.

What does the message 'Fill bean hopper' mean when it is full?

The beans are not falling into the grinder (too oily or stuck). Tap the hopper lightly. If the problem persists, change the coffee variety or wipe the hopper with a dry cloth.

How to activate the child safety lock?

Press the [ ① ] button for at least 4 seconds. The display shows 'Child safety lock activated'. To deactivate, press the same button again for 4 seconds.

Where to find spare parts like the water filter or cleaning tablets?

The accessories are available from NEFF after-sales service. References: water filter (00575491), cleaning tablets (00310575), descaling tablets (00576693), maintenance kit (00576330).

USER MANUAL C17KS61N0 NEFF

Close-up of a woman with short brown hair and bangs, wearing a light purple blouse and checkered skirt (no visible text or symbols)

Kaffeevollautomat

Fully automatic coffee machine

[en] Instruction manual

Included in delivery (see page 32)

graph TD
    A["Container with liquid"] --> B["Component b"]
    A --> C["Component c"]
    A --> D["Component d"]

graph LR
    A["Water Level"] --> B["Pressure Monitor"]
    B --> C["Lab Clip"]
    C --> D["Switch"]
    D --> E["Control Panel"]
    E --> F["Check Valve"]
    style A fill:#f9f,stroke:#333
    style F fill:#ccf,stroke:#333

9 4 mm 4 mm 3 mm 3 mm 2 mm 2 mm 1 mm 1 mm

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B

2 Latte Macchiato Normal | 150mm (minutes) ① 3

C

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4 4a

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E 14

15 15b 2. 1. 16 15a

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click!

Diagram showing a hand inserting a lock into a device component with numbered arrows indicating steps 1 and 2.

Illustration of a hand inserting a 3D object into a device (no text or symbols visible)

Inhaltsverzeichnis

Mechanical assembly diagram showing pipe connections and directional arrows (no text or symbols)

Two diagrams showing a mechanical component being inserted into a housing, with arrows indicating direction of movement (no text or symbols present)

MyCoffee 1 Anlegen

Diagram of a mechanical or electrical component with bidirectional arrows indicating movement or force (no text or symbols)

Illustration of a hand pouring liquid into a container with an arrow indicating process (no text or symbols)

Diagram illustrating three types of mechanical components with checkmark and cross symbols indicating selection or failure states.

Diagram showing a hand inserting a device into a rack with a water drop, alongside a close-up of the rack's interior (no text or symbols)

Diagram of a cable or connector with a directional arrow indicating movement, no text or symbols present

Two-panel illustration showing hands installing or adjusting a mechanical component with arrows indicating direction (no text or symbols)

Illustration of a hand holding a camera module and its 3D view showing the camera assembly (no text or symbols)

Diagram showing a mechanical or electrical component with curved ends and directional arrows indicating motion (no text or symbols)

Diagram showing a cylindrical container with a cross symbol and its side view of a lid with an arrow indicating rotation (no text or labels present)

Two-panel illustration showing a mechanical device being processed with a tool, and a close-up of a mechanical component with liquid flow (no text or symbols)

Mechanical assembly diagram showing internal components and a close-up of a mechanical component (no text or symbols visible)

Safety instructions ....34

Overview....36

Controls 37

Initial use 38

Display....39

Preparing drinks 40

Preparation using coffee beans....42

Preparation using milk 42

Preparation using ground coffee .....44

Dispensing hot water 44

Personalised drinks 45

Two cups at once....45

Adjusting the grind setting 46

Childproof lock....46

Menu....47

Care and daily cleaning 49

Service programmes 52

Tips on energy saving 55

Frost protection....55

Storing accessories 55

Accessories 55

Disposal....56

Guarantee....56

Technical specifications....56

Simple troubleshooting....57

Included in delivery

(Figure A on the fold-out pages)

a Fully automatic coffee machine

b Instruction manual

c Filter instructions

d Installation instructions

e Connecting cable

f Assembly bracket

g Spacer

h 5 fastening screws (silver)

i 2 fastening screws (long/black)

j 2 fastening screws (short/black)

k 1 sleeve (black)

① 2 sleeves (white)

m Quick reference guide

n Measuring spoon

- Water hardness testing strip

p Water filter

9 Milk tube (set)

r Milk container

s Suction pipe

Congratulations ...

... on purchasing this fully automatic coffee machine! You have now acquired a high-quality and modern kitchen appliance. It combines innovative technology with a range of functions and is easy to use. It will enable you to prepare a variety of delicious hot drinks quickly and simply – whether you're in the mood for an invigorating espresso, a creamy cappuccino, a smooth latte macchiato or white coffee, or a traditional cup of coffee. At the same time the appliance offers you a wide range of options for adapting it to your individual taste. To ensure that you can use this fully automatic coffee machine with all its functions and features reliably and safely, we would like you to familiarize yourself with its components, functions, displays and controls. These instructions are designed to help you. So please take the time to read them before you switch on the appliance.

How to use these instructions

You can open up the front cover of this instruction manual. There you will find illustrations of the appliance with each part numbered. These numbers will be referred to throughout the text.

Example: brewing unit (15)

These instructions also show display texts and symbols in a special way. These enable you to clearly see where we refer to texts or symbols that are marked or displayed on the appliance.

Display indicators: "Espresso"

Buttons and controls on the display: [ ▷□ ]

The appliance comes with a quick reference guide where you can find the most important functions at a glance. It can be stored in the accessory drawer of the appliance.

Safety instructions

Please read and follow the operating instructions carefully and keep them for later reference. Enclose these instructions when you give this appliance to someone else.

This appliance is designed for the preparation of normal household quantities in the home, or in household-like, non-commercial environments. Household-like environments include staff kitchens in shops, offices, agricultural and other small businesses or for use by guests at bed-and-breakfast establishments, small hotels and similar residential facilities.

⚠️ Danger of electric shock!

Connect and operate the appliance only according to the type plate specifications. To avoid potential hazards, repairs must only be carried out by our customer service personnel. If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.

This appliance can be used by children aged from 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Keep children under 8 years of age away from the appliance and connecting cable and do not allow them to use the appliance. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 years and supervised.

Never immerse the appliance or mains cable in water. Use only if power cord and appliance show no signs of damage. Should a fault occur, pull the plug or disconnect from the mains immediately.

The appliance contains permanent magnets that may influence electronic implants such as pacemakers or insulin pumps. Persons with electronic implants should keep a minimum of 10 cm away from the front of the appliance.

⚠️ Risk of suffocation!

Do not allow children to play with packaging material. Store small parts safely as they can be easily swallowed.

⚠️ Risk of injury!

Do not reach into the grinding unit.

Be careful not to jam your fingers when closing the door.

⚠️ Risk of burns!

The beverage outlet gets very hot.

After use, allow to cool down first before touching.

Overview

(Figures B to E on the fold-out pages)

1 Appliance door

a) Recessed grip (for opening the door)
b) Drip tray

2 Display

3 Control panel

4 Outlet system (coffee, milk, hot water), height-adjustable

a) Cover

5 Milk system

a) Snap lever
b) Beverage outlet (upper part, lower part)
c) Milk tube (2 pieces)
d) Connecting element, metal (for magnet holder)

6 Mains switch [O/I] (power supply)

7 Accessory drawer (for quick reference guide and accessories)

a) Quick reference guide
b) Measuring spoon
c) Water hardness strip
d) Water filter

8 Removable water tank

a) Lid for water tank

9 Removable bean container a) Lid for bean container

10 Slide regulator for grinding degree setting

11 Magnet holder for (connecting element)

12 Removable drawer (for ground coffee/cleaning tablet)

13 Holder (for milk tube)

14 Protective cover (for brewing unit)

15 Brewing unit
a) Locking mechanism
b) Cover

16 Eject lever

17 Drip tray a) Coffee grounds container

18 Collecting tray

19 Holder (for suction pipe) a) Suction pipe

20 Rating plate (E number, FD)

21 Shelf with sensor (for milk container)

22 Milk container
a) Stainless steel container
b) Lower part of the lid
c) Upper part of the lid

Controls

The appliance features user-friendly menu navigation to ensure that operation is as easy as possible while at the same time offering a wide range of functions. That means a range of options can be selected with just a few operating steps.

Mains switch [O/I]

The mains switch [O/I] (with the door open) is used to switch on the appliance or switch it off completely (power supply is interrupted).

Important: Do not press the mains switch while the appliance is in use. Switch off the appliance only when it is in energy saving mode, so that it can rinse automatically.

Control panel (touch field)

Navigate on the control panel by touching the symbols and characters.

You will hear an audible signal. The audible signal can be switched on and off (see the section "Menu – Key tones").

[①]

Touch [①] to switch on the appliance or put it into energy saving mode. The appliance is rinsed automatically.

The appliance does not rinse if:

• if it is still warm when switched on, or
• if no coffee was dispensed before it was switched off.

The appliance is ready for use as soon as the symbols for the drinks selection appear on the display.

[ ]

Touch [💡] to call up the menu. Settings can be made and information called up (see the section "Menu").

[ ]

Touch [✗] to open the selection of service programmes. Run the desired programme as described in the section “Service programmes”.

Double [ ]

Touch [ ] after selecting a drink to prepare two cups simultaneously (see the section "Two cups at once").

My Coffee [♡]

Touch [♡] to open the selection of "Personalised beverage preparation".

Personal settings for coffee drinks can be saved and called up (see the section "Personalised drinks").

[ ▷□ ]

Touch [ ▷□ ] for either beverage preparation or to launch a service programme. If you touch [ ▷□ ] again while the drink is being prepared, dispensing will be prematurely halted.

Arrow navigation button

Press the arrow on the arrow button to navigate in the display or to change parameters.

Display

The display shows drinks, settings and information (see the section "Display").

Initial use

General

Fill the appropriate container using only pure, cold, uncarbonated water and solely roasted beans (preferably espresso or coffee bean blends for fully automatic coffee machines). Do not use coffee beans that have been glazed, caramelised or treated with other additives containing sugar, since they will block the brewing unit.

Before the appliance can be switched on and used, it must be assembled and connected according to the enclosed assembly instructions.

Setting up the appliance

- Remove any protective plastic film.

Important: Only use the appliance in a frost-free room. If it has been transported or stored at temperatures below 0^ C, wait at least 3 hours before initial use.

• Take hold of the appliance door by the recessed grip and open.
• Remove the water tank, rinse it and fill it with fresh water up to the “max.” mark.
• Replace the water tank and click into place.
• Remove the bean container, fill with coffee beans and replace.
• Set the mains switch to [①] and close the appliance door.

The appliance heats up and is rinsed. The display is activated.

"Please set your preferred language." appears.

• Press the [▽] arrow button. The field "Deutsch" has a light background. The language can be changed.
• With the [ > ] arrow button select the desired language.
• Press the [^] arrow button. The field "Language" has a light background.

- Select the "Water hardness" with the [ ] arrow button.

It is important to set the water hardness correctly to enable the appliance to accurately indicate when the descaling programme should be run. The preset water hardness is level 4. If a water softener is installed in the house, please set the water hardness to level 3. You can also check the water hardness by asking your local water supplier.

- Use the enclosed test strip to determine the water hardness. Briefly dip the test strip in water and check the result after one minute.

Level	Water hardness
	German (°dH)	French (°fH)
1	1-7	1-13
2	8-14	14-25
3	15-21	26-38
4	22-30	39-54

• Press the [▽] arrow button. The field "4 (very hard)" has a light background. The water hardness can be changed.
• Set the water hardness determined with the [ < ] arrow button.
• Press the [▽] arrow button. "Complete set-up?" appears.
• Press the [▽] arrow button. The settings are saved.

The appliance is ready to use when the drink symbols are shown on the display.

The integrated fan switches on each time a drink is dispensed and switches off again after a few minutes.

When the appliance is used for the first time after running a service program, or if it has not been operated for a long period, the first beverage will not have the full aroma and should not be consumed.

When the fully automatic coffee machine is first used, a suitably thick and stable “crema” is only achieved after the first few cups have been dispensed.

Switch off appliance

- Press the [①] button.

The appliance rinses and switches to energy saving mode.

Exception: If only hot water is dispensed, the appliance switches off without rinsing.

- To switch the appliance off completely, open the appliance door and set the mains switch to [O].

Important: Do not press the mains switch while the appliance is in use. Switch off the appliance only when it is in energy saving mode, so it can rinse automatically.

The factory settings of the fully automatic coffee machine are programmed for optimal performance. The appliances switches automatically to the energy saving mode after a configured time and rinses (duration can be set, see "Switch off after" in the section "Menu").

The appliance is equipped with a sensor. If there is a milk container, this will be correspondingly shown on the display when switching to the energy saving mode. If there is milk in the container, please keep in the fridge.

Display

Display

The display shows the drinks, settings and setting options, as well as messages about the appliance's operating status.

Examples:

Drink selection

Ristretto < < < < < > normal | 30 ml (medium)

Information

Information disappears after pressing the button or after a short time.

Water tank almost empty

The information remains however at the top of the display in the form of a small symbol.

Bean container almost empty Water tank almost empty Replace water filter Cleaning programme necessary Descaling programme necessary calc'nClean programme necessary

Prompts to take action

Fill water tank

If the action required was carried out, e.g. filling the water tank, the corresponding message and symbol will disappear.

Preparing drinks

This fully automatic coffee machine can be operated using coffee beans or ground coffee (but not instant coffee). If using coffee beans, they will be freshly ground for each brewing. Preferably use espresso or coffee beans for fully automatic machines. For optimum quality, deep-freeze the beans or store in a cool place in sealed containers. Deep-frozen coffee beans can also be ground.

Important: Fill the water tank with fresh, uncarbonated, cold water every day. The tank should always contain sufficient water for operating the appliance.

Tip: Cups should be prewarmed, e.g. with hot water. This applies particularly to small thick-walled espresso cups.

For some settings, coffee is prepared in two stages (see the section “Aroma Double Shot” and “Two cups at once”). Please wait until the process is completely finished.

Beverage selection

Press the [ < ] or [ > ] arrow button to select different drinks:

The symbol for the selected drink will appear in the middle. The name of the drink and the values currently set, e.g. for the coffee strength and volume are shown in lower row.

Ristretto < > normal | 30 ml (medium)

The following drinks can be selected:

Ristretto

Espresso

Espresso Macchiato

Coffee

Cappuccino

Latte Macchiato

Caffe Latte

Milk froth

Warm milk

Hot water

The drink selected can be directly prepared with the pre-set values or first adjusted to individual taste.

Drink adjustment

By pressing the [▽] arrow button, different fields will appear for adjustment depending on the drink.

The field where the value can be changed has a light background.

An example:

The values for a cup of coffee can be changed as follows:

- Select "Coffee" with the [ < ] or [ > ] arrow button.

Coffee < < < < > normal | 120 ml (medium)

- Press the [▽] arrow button.

The fields containing the preset values appear. The active field, e.g. “mild” for the coffee strength has a light background.

Coffee

< normal >

120 ml (medium)

Temperature normal

• Set the desired coffee strength, e.g. "strong" with the [ < ] or [ > ] arrow button.
• Press the [▽] arrow button.

Coffee

strong

< 120 ml (medium) >

Temperature normal

• Set the desired amount of coffee, e.g. "160 ml (large)" with the [ < ] or [ > ] arrow button.
• Press the [▽] arrow button.

Coffee

strong

160 ml (large)

< Temperature normal >

- Set the desired temperature, e.g. "Temperature high" with the [ < ] or [ > ] arrow button.

Coffee

strong

160 ml (large)

< Temperature high >

- To go back to the drinks menu either press the [^] arrow button or dispense a drink with [ ▷□ ]. The settings are saved.

There are different setting options depending on the type of drink. For coffee drinks, for example, the strength, temperature and quantity can be set, for milk only the volume.

The following settings are possible:

Coffee strength

very mild mild normal strong very strong DoubleShot DoubleShot + DoubleShot ++

Aroma Double Shot

The longer the coffee is brewed, the more bitter substances and undesired aromas are released. This has a negative effect on the taste and makes the coffee less easily digestible. For extra strong coffee, the appliance has therefore a special Aroma Double Shot function. When half the quantity has been prepared, it grinds and brews fresh coffee beans so that only the pleasant, aromatic scents are released.

The Aroma Double Shot function is not available for ristretto, espresso macchiato, and when ground coffee is used.

Volume

The volume differs depending on the type of drink and can be set in ml steps.

The volume dispensed can fluctuate depending on the quality of the milk.

If no controls are activated for approx. 30 seconds, the appliance will automatically exit the settings mode. The settings made will be automatically stored.

Drinks temperature

Values for coffee drinks:

Temperature normal

Temperature high

Temperature very high

Values for hot water:

70^ C (White tea)

80°C (Green tea)

90°C (Black tea)

Max (Fruit tea)

Preparation using coffee beans

The appliance must be ready for use.

• Place a cup underneath the beverage outlet.
• Select "Ristretto", "Espresso" or "Coffee" with the [ < ] or [ > ] arrow button.

The display shows the selected drink along with the preset values for the strength of the coffee and the amount for this drink.

Coffee < < < < > very strong | 160 ml (large)

The settings can be changed as described in the section “Drink adjustment”.

- Touch [ ▷□ ] to start dispensing.

The coffee is brewed and then dispensed into the cup.

Touch [ ▷□ ] again to prematurely halt dispensing.

Preparation using milk

This fully automatic coffee machine has an integrated beverage outlet. This can be used to prepare coffee drinks with milk or also milk froth and warm milk.

Risk of burns!

The beverage outlet gets very hot. After use, always let it cool down before you touch it.

Milk container

The milk container has been designed especially for use together with this fully automatic coffee machine. It is intended solely for use in the household and for storing milk in the refrigerator. The insulated container keeps milk cool for a number of hours.

Important: Remove cups or glasses before opening the door in case they fall.

Connecting the milk container or a milk carton:

• Open the appliance door.
• Remove the cover of the beverage outlet towards the front.
• Connect and fix the milk tubes and connecting elements as illustrated.

Mechanical assembly diagram showing pipe connections and directional arrows (no text or symbols)

• Attach the cover firmly from the front on to the beverage outlet.
• Attach the suction pipe and insert into the milk container or a milk carton.

Two diagrams showing a mechanical device with downward arrows indicating force or movement (no text or symbols present)

- Close the appliance door.

For optimal milk froth quality, use cold milk with a fat content of at least 1.5 % if possible.

Dried milk residues are difficult to remove, therefore always clean (see the section “Cleaning the milk system”).

Coffee drinks with milk

• Place a cup or glass underneath the beverage outlet.
• Select "Espresso Macchiato", "Cappuccino", "Latte Macchiato" or "Caffe Latte" with the [<] or [> ] arrow button.

The display shows the selected drink along with the preset values for the strength of the coffee and the amount for this drink.

The settings can be changed as described in the section "Drink adjustment".

- Touch [ ▷□ ] to start dispensing. The milk is dispensed into the cup or glass first. Then the coffee is brewed and runs into the cup or glass.

Press button [ ▷□ ] again to stop the current step of the process prematurely.

Milk froth or warm milk

• Place a cup or glass underneath the beverage outlet.
• Select "Milk froth" or "Warm milk" with the [〈] or [〉] arrow button.

The settings can be changed as described in the section "Drink adjustment".

- Touch [ ▷□ ] to start dispensing. Milk froth or warm milk is dispensed from the beverage outlet.

Press button [ ▷□ ] again to stop the current step of the process prematurely.

Preparation using ground coffee

When using ground coffee, the setting for the strength of the coffee and dispensing two cups at once is not available.

i Important: Remove cups or glasses before opening the door in case they fall.

The appliance must be ready for use.

• Open the appliance door.
• Remove the ground coffee drawer. The removable drawer must be dry.
• Put in coffee powder (maximum 2 level measuring spoons); do not press firmly.

Caution!

Do not use whole beans or instant coffee.

• Replace the ground coffee drawer.
• Close the appliance door. The display shows "Ground coffee" instead of coffee strength.

If coffee is not dispensed within 90 seconds, the brewing chamber empties automatically to avoid an overflow. The appliance is then rinsed.

• Place a cup underneath the beverage outlet.
• Select a coffee drink or a coffee drink with milk with the [〈] or [〉] arrow button.
  The display shows the selected drink along with the preset values for this drink.

The settings can be changed as described in the section "Drink adjustment".

For coffee drinks with milk, please observe the instructions in the section "Preparation using milk".

- Touch [ ▷□ ] to start dispensing. The coffee is brewed and then dispensed into the cup. When selecting coffee drinks with milk, the milk is first dispensed and then the coffee brewed.

For another drink with ground coffee, repeat the procedure.

Dispensing hot water

Risk of burns!

The beverage outlet gets very hot. After use, always let it cool down before you touch it.

The appliance must be ready for use.

• Remove the milk tube from the milk container.
• Remove any milk or coffee residue from the outlet.
• Place a cup or glass underneath the beverage outlet.
• Select "Hot water" with the [ < ] or [ > ] arrow button.

The settings can be changed as described in the section "Drink adjustment".

• Touch [ ▷□ ] to start dispensing.
• The message appears "Milk tube removed from milk container?".
• If still connected, remove the milk tube and press the [▽] arrow button. Hot water flows out of the beverage outlet.

Touch [ ▷□ ] again to prematurely halt the dispensing process.

Personalised drinks

Press [♡] to open the selection for personalised drinks.

Up to 8 storage spaces can be used. Save your favourite drinks that are frequently dispensed here with all their settings.

Press [hearts] to exit the menu without saving at any time.

Entering or changing drinks

- Touch [♡].

The selection of memory locations appears.

MyCoffee 1 < + + + + + Create

• Use the [ < ] or [ > ] arrow button to select an empty memory location ⏻ for a new entry, change an occupied memory location, or to delete a favourite drink.
• Select "Create" at an empty memory location or "Change" at an occupied memory location.
• Press the [▽] arrow button.

If "Delete" is selected, the settings for the memory location are deleted and it is again empty.

The menu for adjusting the drinks opens. The last drink dispensed is shown with the last settings selected.

• If you do not wish to save last drink dispensed, select another drink with the [ < ] or [ > ] arrow button.
• Select each setting to be changed with the [▽] or [^] arrow button. Adjust the values to your own wishes with the [ < ] or [ > ] arrow button.

Different setting options appear depending on the drink selected.

For milk drinks, the mixing ratio of coffee and milk can be set.

- The settings can be stored under an individual name. Select "Save name". The mask for entering the name opens.

Delete ^

< S T U V W X Y Z | A | B C D E F G H I J >

| A | | | | | | | | | | | | | | |

Select letter √

• With [^] exit the entry without any change. The drink selection menu appears.
• Select a letter or a symbol in the upper row with the [ < ] or [ > ] arrow button.
• Press [▽] to confirm the letter selected. To delete select [< ] and press [▽].
• Select other letters or symbols and confirm.
• Press [^] to accept the entry. The selection menu opens.
• Touch [hearts] to exit the menu.

Select a personalised drink and dispense

Touch [♡]. The selection of memory locations opens.

• Select the desired memory location with the [ < ] or [ > ] arrow button.
• Place a cup or glass underneath the beverage outlet.
• Touch [ ▷□ ] to start dispensing.

Two cups at once

Touch [ ] to prepare two cups of the selected drink simultaneously. The setting is shown by a second cup symbol and as text, e.g. "2x Espresso".

• Select the desired drink with the [ < ] or [ > ] arrow button.

• Touch [图标].

• Place two cups left and right underneath the beverage outlet.

• Touch [ ▷□ ] to start dispensing.
  The selected drink is prepared and then dispensed into both cups.

The drink is prepared in two stages (two grinding operations).

Please wait until the process is completely finished.

Two cups at once cannot be dispensed for the settings "Aroma Double Shot" or "ground coffee".

Adjusting the grind setting

This fully automatic coffee machine has an adjustable grinding unit. This enables the grinding level of the coffee to be individually changed.

• Open the appliance door.
• Slide the regulator to select the grinding degree setting between finely ground coffee ⚡ and coarsely ground coffee ⚡.

Pure mechanical component diagram without any text, numbers, or symbols

- Close the appliance door again.

For dark roast coffee beans, choose a finer grind, for lighter beans a coarser grind.

Tip: Only make small changes to the grinding degree setting.

The new setting will not become apparent until after the second cup of coffee.

If the display shows the message "Select a coarser degree of grinding", this means that the beans are being ground too finely. Adjust the grinding level to a coarser setting.

Childproof lock

The appliance can be locked to protect children against scalding and burns.

• Press and hold [♀] for at least 4 seconds. "Childproof lock activated" briefly appears on the display.
  No further operation is now possible; only [①] can be pressed.

- To deactivate the child lock, press and hold [ ] for at least 4 seconds. "Childproof lock deactivated" briefly appears on the display.

Menu

The menu is used for changing individual settings, accessing information and launching processes.

- Touch [ 🔊 ] to open the menu.

The different setting options will appear.

Navigating through the menu:

The various menu points, e.g. "Language" can be selected with the [<] or [>] button. The respective setting, e.g. "Deutsch" are displayed with [\~] and changed with [<] or [>]. Press [^] to exit the respective setting again.

Language

Set the language you require

< English >

For example:

Set the appliance at 15 minutes to switch off automatically:

• Touch [ 🔗 ]. The menu opens.
• Select "Switch off after" with the [ < ] or [ > ] arrow button.
• Press the [▽] arrow button.
• Select "0h 15min" with the [ < ] or [ > ] arrow button.
• Touch [ 🔊 ]. "Save changes?" appears.
• Press the [▽] arrow button. The setting is saved.

The drink selection appears on the display.

Press [💡] to exit the menu at any time. If no entry is made within approx. 30 seconds, the menu closes automatically and the settings are not saved.

The following settings can be made:

Language

Set the desired language to show the display texts.

Water hardness

Set this to the local water hardness.

Level “1 (soft)” to “4 (very hard)” can be selected. The preset water hardness is “4 (very hard)”. The water hardness can, for example, be requested from your local water supplier.

It is important to set the water hardness correctly to enable the appliance to accurately indicate when the descaling programme should be run.

Water filter

If a water filter is inserted, renewed or removed, the setting "Activate", "Replace" or "Remove" must be made in the menu.

A water filter lessens limescale deposits, reduces impurities in water and improves the coffee taste. Water filters are available from retail outlets or from customer services (see the section “Accessories”).

Inserting or renewing a water filter:

A new water filter must be rinsed before it can be used.

• Select either "Activate" or "Replace" with the [ < ] or [ > ] arrow button.
• Press the water filter firmly into the opening of the water tank.

Illustration of a hand pouring liquid into a container with an arrow indicating process (no text or symbols)

• Fill the water tank with water up to the "max" mark.
• Remove the milk tube from the milk container and close the door.

Caution: Do not jam the tube when closing the door.

• Place a container with a capacity of 0.5 litre under the outlet.
• Touch [ ▷□ ].
  Water will now flow through the filter to rinse it.
• Then empty the container.
  The appliance is ready for use again.

Rinsing the filter simultaneously activates the setting for the change filter display.

The filter is no longer effective when the "Replace water filter – Press [ ]" display appears, or at the latest after two months. It needs to be replaced for reasons of hygiene and to prevent a build-up of limescale (which could damage the appliance).

• If a new filter is not inserted, select the setting "Remove" and press button [ ▷□ ].
  The message “Remove filter, reinsert water tank, close door” appears.

If the appliance has not been used for a prolonged period (for example, while you are on holiday), the existing filter should be rinsed before the first time the appliance is used again. To do this, simply dispense a cup of hot water.

Detailed information about the water filter can be found in the manual supplied with the filter.

Switch off after

To set how long the appliance should wait after the last drink was prepared before it automatically rinses and switches itself off. You can specify values from 15 minutes to 8 hours. The factory setting is 30 minutes.

Illumination

Setting the illumination of the beverage outlet. "On", "When in use" or "Off" can be selected.

Brightness illumination

Setting the illumination lightness of the beverage outlet. "Level 1" to "Level 10" can be selected.

Brightness display

Setting the illumination lightness of display.

Key tones

Switch the signal tones on or off.

Clock display

Display option for time and date "Off" or "Digital" (on). The settings for this can be changed in the next menu options.

Time of day

Setting for the current time.

Date

Setting for the current date.

Transport protection

Service programme to prevent frost damage during transportation and storage.

This programme completely empties the appliance.

• Select "Start" to begin running the programme.
• Empty the water tank and reinsert.
• If available remove the milk container and close the door.
  The appliance automatically empties all its pipes.
• Empty the drip tray and re-insert.

Beverage info

Display shows how many drinks have been prepared since its initial use.

- Select "next" to show the information.

Factory settings

Resets your own settings to the condition when delivered.

• Select "reset" with the [ < ] or [ > ] arrow button. The message "Are you sure?" appears.
• Select either "reset" to confirm or "cancel" to interrupt.

Care and daily cleaning

Risk of electric shock!

Never immerse the appliance in water. Do not steam-clean the appliance.

• Wipe the outside of the appliance with a soft, damp cloth.
• Clean the control panel and display using a micro-fibre cloth.
• Do not use any cleaning agents containing alcohol or spirits.
• Do not use abrasive cloths or cleaning agents.

Diagram illustrating three types of mechanical or structural components with checkmark and cross symbols indicating selection or failure.

- Always remove any limescale, residues of coffee or milk, cleaning or descaling solution immediately. It is possible for corrosion to form underneath such deposits.

New sponge cloths may contain salts. Salts can cause rust film on stainless steel and must therefore be washed out thoroughly before use.

• Open the door, pull the drip tray forward and remove the coffee grounds container.
• Empty, clean and dry them both.

Important: The drip tray and the coffee grounds container should be emptied and cleaned every day to prevent the formation of mould.

- Remove the ground coffee drawer, clean under running water and dry well.

Diagram showing a hand inserting a device into a rack with a water drop, alongside a close-up of the rack's interior (no text or symbols)

• Wipe and dry the inside of the appliance (support, drip tray and the ground coffee drawer) and collecting tray.
• Replace the dried parts, e.g. the ground coffee drawer.

Do not put the following parts in the dishwasher:

Accessory drawer, water tank, lid of the water tank, beverage outlet cover, bean container, lid of the bean container, metal connecting element, ground coffee drawer, protective cover of the brewing unit and the milk container.

The following parts may be cleaned in the dishwasher:

Drip tray, collecting tray, drip shelf, coffee grounds container, milk tubes, individual parts of the beverage outlet, measuring spoon and individual parts of the milk container lid.

If the appliance is cold when switched on, or if it is switched off after dispensing coffee, it rinses automatically. The system is therefore self-cleaning.

Important: If the appliance is not used for a lengthy period (e.g. while you are on holiday), clean the entire appliance thoroughly, including the milk system, the ground coffee drawer and the brewing unit before use.

Cleaning the milk system

The milk system is automatically cleaned with a short jet of steam directly after preparing a milk drink.

Tip: For particularly thorough cleaning, the milk system can be additionally rinsed with water (see the section “Rinsing the milk system”).

Important: Clean the milk system manually every week and, if required, also more often (see the section “Cleaning the milk system manually”).

Risk of burns!

The beverage outlet gets very hot. After use, always let it cool down before you touch it.

Rinsing the milk system

• Touch [ ] and select [ < ] or [ > ] "Rinse milk system" with the arrow button.
• Press the [▽] arrow button. The programme starts.
• Open the door and remove the milk tube from the milk container.
• Fix the connecting element on the right of the beverage outlet with the magnet.

Diagram of a device with curved wires and an arrow indicating direction (no text or symbols)

• Close the door. Be careful not to jam the milk tube.
• Place an empty glass under the beverage outlet and put the end of the milk tube into it.
• Touch [ ▷□ ].
  The milk system is rinsed with water.
• Then empty the glass and wipe the milk tube.
• Touch [ ✉ ] to exit the programme.

The milk system has finished rinsing. The appliance is ready for use again.

Cleaning the milk system manually

Take the milk system apart to clean it:

• Push the beverage outlet down completely and pull the cover forward to remove.
• Press the snap lever to the left of the beverage outlet downwards and pull the beverage outlet forward.

Two-panel illustration showing hands installing or adjusting a mechanical component with arrows indicating direction (no text or symbols)

- Remove the milk tube. Dismantle the top and bottom sections of the beverage outlet.

Illustration of a hand holding a camera module and its 3D view showing the camera assembly (no text or symbols)

- Separate the milk tubes, connecting element and suction pipe.

Diagram of a mechanical component with curved ends and directional arrows indicating motion (no text or symbols)

• Clean the individual parts with a detergent solution and a soft cloth.
• Rinse all parts with clean water and dry them.

All parts of the milk system can also be put in the dishwasher.

- Put the individual parts back together again.

click!

• Attach the beverage outlet directly from the front firmly to the three connections.
• Replace the cover.

Cleaning the milk container

For reasons of hygiene, the milk container should be cleaned regularly. Only the individual parts of the lid are suitable for being cleaned in the dishwasher. Clean the stainless steel milk container by hand with a mild detergent.

Diagram showing a cylindrical container with a cross symbol and its side view of a lid with an arrow indicating rotation (no text or labels present)

Cleaning the brewing unit

(see also the Quick reference guide) In addition to the automatic cleaning programme, the brewing unit should be removed regularly for cleaning.

• Open the appliance door.
• Use the mains switch [O/I] to switch off the appliance completely.
• Remove the protective cover of the brewing unit.
• Remove the coffee grounds container.
• Slide the red latch on the brewing unit all the way to the left ☐.
• Press the eject lever right down. The brewing unit will be released.
• Take hold of the brewing unit by the recessed grips and carefully remove it.

- Remove the cover of the brewing unit and clean thoroughly under running water.

Two-panel illustration showing a mechanical component being cut with arrows, and a close-up of a mechanical component pouring liquid into a drain (no text or symbols)

- Clean the strainer of the brewing unit thoroughly under the water jet.

Mechanical assembly diagram showing internal components and a close-up of a mechanical component (no text or symbols visible)

Important: Clean it without using washing-up liquid and do not put it in the dishwasher.

• Clean the inside of the appliance thoroughly with a moist cloth, removing any coffee residues.
• Leave the brewing unit and the inside of the appliance to dry.
• Replace the cover on the brewing unit and then push the brewing unit back into the appliance until it clicks into place.

Important: The red latch must be right over at the left at ☐ before replacing (see diagram E).

- Press the eject lever right up and push the red latch right over to the right to ☐.

• Insert the coffee grounds container.
• Replace the protective cover.
• Close the appliance door.

Service programmes

(see also the Quick reference guide)

The following messages will appear on the display at certain intervals, either

"Descaling programme required!" or

"Cleaning programme required!"

or

"Calc'nClean programme required!".

The unit should immediately be cleaned or descaled using the appropriate programme. Alternatively, the two processes Descale and Clean can be carried out together using the calc'nClean function (see the section "calc'nClean"). Failure to carry out the service programme according to the instructions may damage the appliance.

To display how many beverages can still be prepared before one of the service programmes needs to be run, proceed as follows:

• Touch [ ]
• Select "Service info" with the [ < ] or [ > ] arrow button.
• Press [√] to call up the information.

Caution!

For each of the service programmes, use descaling and cleaning agents as described in the instructions.

Never interrupt a service programme.

Do not drink liquids!

Never use vinegar, citric acid or any vinegar-based or citric acid-based agents.

Never place descaling tablets or other descaling materials in the coffee drawer!

Important: Before starting each service program (Descale, Clean or calc'nClean) remove the brewing unit, clean as instructed and replace it. Be careful not to jam the milk tube when closing the door.

After completion of each service programme, wipe the appliance immediately with a soft, damp cloth to remove any residues from the descaling and cleaning solution. It is possible for corrosion to form underneath such deposits.

New sponge cloths may contain salts. Salts can cause rust film on stainless steel and must therefore be washed out thoroughly before use. Clean the beverage outlet, milk tubes and connecting piece thoroughly.

Specially developed, suitable descaling and cleaning tablets are available from retail outlets or from customer services (see the section "Accessories").

Descaling

Takes about 21 minutes.

• Touch [ √ ] .
• Select "Descale" with the [ < ] or [ > ] arrow button.
• Touch [ ▷□ ]. The display indicates the progress of the programme.
• Empty the drip trays and replace.
• Remove the water filter (if there is one) and press [ ▷□ ].
• Pour lukewarm water into the empty water tank up to the “0.5 l” mark and then dissolve one Neff descaling tablet 00576693 in it. For the 00310967 you should always dissolve two tablets.

If there is not enough descaling solution in the water tank, you will be asked to do the following. Refill using uncarbonated water and press [ ▷□ ] again.

• Remove the milk tube from the milk container and fix the connecting part to the right side of the beverage outlet with the magnet.
• Close the appliance door.
• Place a container with a capacity of 0.5 litre under the beverage outlet.
• Put the end of the milk tube into the container.
• Touch [ ▷□ ]. The descaling programme will now run for about 19 minutes.
• Remove the container and touch [ ▷□ ].
• Rinse the water tank and (if removed) replace the water filter.
• Fill the tank with fresh water up to the "max" indicator.
• Replace the water tank and close the door.
• Place the container underneath the beverage outlet again.
• Put the end of the milk tube into the container.
• Touch [ ▷□ ]. The descaling programme will now run for about 2 minutes and rinse the appliance.
• Remove the container, empty the drip trays, replace and close the appliance door.
• Touch [ ▷□ ]. The appliance has finished descaling and is ready for use again.
• Touch [ ✉ ] to exit the programme.

Cleaning

Takes about 5 minutes.

• Touch [ ]
• Select "Clean" with the [ < ] or [ > ] arrow button.
• Touch [ ▷□ ]. The display indicates the progress of the programme.
• Clean the beverage outlet and replace, empty the drip trays and replace.
• Open the ground coffee drawer, drop in a cleaning tablet and close the coffee drawer again.
• Close the appliance door.
• Place a container with a capacity of 0.5 litre under the beverage outlet.
• Touch [ ▷□ ]. The cleaning programme will now run for about 5 minutes.
• Remove the container, empty the drip trays, replace and close the appliance door.
• Touch [ ▷□ ]. The appliance has finished cleaning and is ready for use again.
• Touch [ ✉ ] to exit the programme.

calc'nClean

Takes about 26 minutes.

calc'nClean combines the functions Descale and Clean. If both programmes are due to be carried out close together, the fully automatic coffee machine will automatically suggest this service programme.

• Touch [ ]
• Select "Calc'nClean" with the [ < ] or [ > ] arrow button.
• Touch [ ▷□ ]. The display indicates the progress of the programme.
• Clean the beverage outlet and replace, empty the drip trays and replace.
• Open the ground coffee drawer, drop in a cleaning tablet and close the coffee drawer again.
• Remove the water filter (if there is one) and touch [ ▷□ ].

- Pour lukewarm water into the empty water tank up to the "0.5 l" mark and then dissolve one Neff descaling tablet 00576693 in it. For the 00310967 you should always dissolve two tablets.

If there is not enough descaling solution in the water tank, you will be asked to do the following. Refill using uncarbonated water and press [ ▷□ ] again.

• Remove the milk tube from the milk container and fix the connecting part to the right side of the beverage outlet with the magnet.
• Close the appliance door.
• Place a container with a capacity of 0.5 litre under the beverage outlet.
• Put the end of the milk tube into the container.
• Touch [ ▷□ ].

The programme will now run for about 19 minutes.

• Remove the container and touch [ ▷□ ].
• Rinse the water tank and (if removed) replace the water filter.
• Fill the tank with fresh water up to the "max" indicator.
• Replace the water tank and close the door.
• Place the container underneath the beverage outlet again.
• Put the end of the milk tube into the container.
• Touch [ ▷□ ].

The programme will now run for about 7 minutes and rinse the appliance.

• Remove the container, empty the drip trays, replace and close the appliance door.
• Touch [ ▷□ ]. The appliance is descaled, cleaned and ready for use again.
• Touch [ ✉ ] to exit the programme.

Special rinsing

Important: If any of the service programmes is ever interrupted, for instance by a power failure, please proceed according to the information on the display:

• Rinse the water tank and refill it with fresh water up to the “max” mark.
• Touch [ ▷□ ]. The programme will now run for about 2 minutes and rinse the appliance.
• Empty the drip trays, replace and close the appliance door. The appliance is ready for use again.
• Touch [ ✉ ] to exit the programme.

Tips on energy saving

• Touch [①] to switch the appliance to “energy saving mode”. The appliances uses very little power when in “energy saving mode”, but monitors all safety-relevant functions so as to avoid damage.
• In the menu under "Switch off after", set the automatic switch off period to 15 minutes.
• Reduce the brightness of the display and the illumination in the menu to save energy.
• If possible, do not interrupt the dispensing of coffee or milk froth. Stopping a process prematurely results in higher energy consumption and the drip tray fills up more quickly.
• Descale the appliance regularly to avoid a build-up of limescale. Limescale residues cause higher energy consumption.

Frost protection

To prevent frost damage during transport and storage, completely empty the appliance beforehand (see the section “Menu – Transport protection”).

Storing accessories

The fully automatic coffee machine has a special accessory drawer for storing the Quick reference guide and the accessories in the appliance.

• Put the measuring spoon and the water filter into the accessory drawer.
• Put the Quick Reference Guide into the special support at the front of the accessory drawer.
• The long suction pipe can be stored in the holder on the inside of the door.
• The connecting element can be fixed to the magnetic holder above the ground coffee drawer.

Accessories

The following accessories are available from customer service:

Accessories	Order numberCustomer service
Cleaning tablets	00310575
Descaling tablets	00576693
Water filter	00575491
Care set	00576330
Milk container with “FreshLock” lid	00576166

Disposal

Dispose of packaging in an environmentally-friendly manner. This appliance is labelled in accordance with European Directive 2012/19/EG concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU. Please ask your specialist retailer about current disposal facilities.

Guarantee

The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee.

Changes reserved.

Technical specifications

Power connection (voltage – frequency)	220-240 V – 50/60 Hz
Heater wattage	1600 W
Maximum static pump pressure	19 bar
Maximum water tank capacity (without filter)	2.4 l
Maximum capacity of the coffee bean container	500 g
Length of power cable	1.7 m
Dimensions (H x B x D)	455 x 495 x 375 mm
Weight, empty	19-20 kg
Type of grinding unit	Ceramic

Simple troubleshooting

Problem	Cause	Solution
Strongly fluctuating coffee or milk froth quality (e.g. fluctuation in quantity or milk froth spraying).	Build-up of limescale in the appliance.	Descale the appliance according to the instructions, see the section “Service programmes”.
	The suction pipe is blocked.	Clean the suction pipe.
Drinks cannot be dispensed.	Beverage outlet or one of the 3 connections are blocked.	Clean the beverage outlet and the connections.
The drink runs out at the entire outlet during dispensing.	Lower part of the beverage outlet is missing.	Attach the lower part, see the section “Cleaning the milk system”.
Too little milk froth, none at all, or the milk system is not taking in any milk.	Build-up of limescale in the appliance.	Descale the appliance according to the instructions, see the section “Service programmes”.
	Beverage outlet or one of the 3 connections are blocked.	Clean the beverage outlet and the connections.
	Milk not suitable for foaming.	Do not use milk that has already been boiled. Use cold milk with a fat content of at least 1.5%.
	Beverage outlet or the milk tubes are not correctly assembled.	Moisten the individual parts and put them together again.
	The suction pipe is blocked.	Clean the suction pipe.
The personally selected volume is not reached.Coffee dispensing slows to a trickle or stops completely.	Coffee is ground too finely.Preground coffee is too fine.	Adjust the grinding level to a coarser setting. Use a coarser ground coffee.
	Heavy build-up of limescale in the appliance.	Descale the appliance according to the instructions, see the section “Service programmes”.
Hot water milky or tastes of coffee.	Milk tube has not been removed.	Remove the milk tube from the milk container.
	Milk or coffee residue in the beverage outlet.	Clean the beverage outlet.
Coffee has no “crema”.	Unsuitable type of coffee.	Use a type of coffee with a higher proportion of robusta beans.
	The beans are no longer fresh.	Use fresh beans.
	The grinding level is not suitable for the beans.	Adjust the grinding unit to a finer setting.
Coffee is too “acidic”.	The grinding level is too coarse. Preground coffee is too coarse.	Adjust the grinding unit to a finer setting. Use a finer ground coffee.
	Unsuitable type of coffee.	Change the type of coffee.
Coffee is too “bitter”.	Coffee is ground too finely. Preground coffee is too fine.	Adjust the grinding level to a coarser setting. Use a coarser ground coffee.
	Unsuitable type of coffee.	Change the type of coffee.
Coffee tastes burnt.	The brewing temperature is too high.	Reduce the temperature, see the section “Drink adjustment”.
	Coffee is ground too finely. Preground coffee is too fine.	Adjust the grinding level to a coarser setting. Use a coarser ground coffee.
	Unsuitable type of coffee.	Change the type of coffee.
Coffee is too “weak”.	Coffee strength selected is too weak.	Raise the strength of the coffee, see the section “Drink adjustment”.
	Ground coffee jammed in the coffee drawer.	Remove the ground coffee drawer, clean and dry thoroughly.
Ground coffee sticks in the coffee drawer.	Ground coffee sticks together.	Do not press the ground coffee firmly into the coffee drawer.
	Coffee drawer is damp.	Remove the ground coffee drawer, clean and dry thoroughly.
The water filter does not stay in position in the water tank.	The water filter is not mounted correctly.	Firmly press the water filter straight down into the tank connection.
Bean container sticks when inserting.	There are beans in the housing.	Remove the beans.
The coffee grounds are not compact and are too wet.	The grinding setting is too fine or too coarse, or not enough ground coffee has been used.	Adjust the grinding unit to a coarser or finer setting, or use 2 level measuring spoons of ground coffee.
Grinding level adjustment is stiff.	Too many beans in the grinding unit.	Dispensing a drink from coffee beans. Only make any subsequent changes to the grinding level in small steps.
Brewing unit cannot be inserted.	Brewing unit is in the wrong position.	Insert the brewing unit according to the instructions, see the section “Cleaning the brewing unit”.
	Brewing unit is locked.	Unlock the brewing unit, see the section “Cleaning the brewing unit”.
Protective cover of the brewing unit cannot be properly attached.	Brewing unit is not locked.	Lock the brewing unit, see the section “Cleaning the brewing unit”.
Display shows “12:00”	Power failure or appliance switched off at mains.	Re-enter values; do not switch the appliance off at the mains or select the "Off" option in the Clock display menu.
Display shows “Milk container connected?” despite connected milk container.	Container is outside the range of the sensor.	Position the container at the right edge.
	Material e.g. milk carton is not recognised.	Confirm the display request with “yes” or use the enclosed milk container.
Display shows, for example: “Fault: E0510”	The appliance has a fault.	Proceed according to the display screen.
Display shows “Fill bean container” although the container is already full, or the grinder is not grinding any beans.	Beans are not falling into the grinding unit (beans too oily).	Gently tap the bean container. Possibly change the type of coffee. When the bean container is empty, wipe it with a dry cloth.
Display shows “Clean brewing unit”	Brewing unit is soiled.	Clean the brewing unit.
	Too much ground coffee in the brewing unit.	Clean the brewing unit. Do not place more than two level measuring spoons of ground coffee in the drawer.
	The mechanism of the brewing unit is stiff.	Clean the brewing unit, see the section “Care and daily cleaning”.
Display shows“Refill with still water or remove filter”	Water tank wrongly inserted	Insert water tank correctly
	Carbonated water in the water tank.	Fill the water tank with fresh tap water.
	Float is stuck in the water tank.	Remove the tank and clean thoroughly.
	New water filter not rinsed according to instructions, or water filter used or defective.	Rinse the water filter according to the instructions and then switch on, or use a new water filter.
	Air in the water filter.	Dip the water filter into water until no more air bubbles escape, replace the filter.
Display shows“Empty drip trays”despite them being empty.	Drip tray is soiled and wet.	Clean and dry the drip tray thoroughly.
Display shows“Insert drip trays”even though drip tray in use.	Inside of appliance (tray holder) dirty.	Clean the inside.
Water dripped onto the inner floor of the appliance when the drip tray was removed.	Drip tray was removed too soon.	Wait a few seconds after the last drink was dispensed before removing the drip tray.
Display shows“Please press on/off”	Appliance is too warm.	Leave the appliance to cool down.
	Dirty brewing unit.	Clean the brewing unit.

If you are unable to solve the problem, always call the hotline!

You will find the telephone numbers at the back of these instructions.

Sommaire

Mechanical assembly diagram showing pipe connections and directional arrows (no text or symbols)

Two diagrams showing a mechanical component being inserted into a housing, with arrows indicating direction of movement (no text or symbols present)

Diagram of a mechanical or electrical component with directional arrows indicating movement or flow (no text or symbols)

Illustration of a hand pouring liquid into a container with an arrow indicating flow (no text or symbols present)

Diagram illustrating three types of mechanical components: a tooth-shaped part, a block with checkmark indicators, and a cross-shaped part.

Diagram showing a hand inserting a device into a rack with a showerhead, illustrating the process (no text or symbols present)

Diagram of a device with curved wires and an arrow indicating direction (no text or symbols)

Two-panel illustration showing hands installing or adjusting a mechanical component with arrows indicating direction (no text or symbols)

Illustration of a hand holding a device with directional arrows indicating rotation (no text or symbols)

Diagram of a mechanical component with curved ends and directional arrows indicating movement (no text or symbols)

Diagram showing a cylindrical container with a cross symbol and its side view of a lid with an arrow indicating rotation (no text or labels present)

Mechanical assembly diagram showing a hand turning a component into a wash bottle with liquid (no text or symbols)

Mechanical assembly diagram showing internal components and a close-up of a mechanical component (no text or symbols visible)

Mechanical assembly diagram showing pipe connections and directional arrows (no text or symbols)

Two diagrams showing a mechanical device with downward arrows indicating force or movement, no text or symbols present.

MyCoffee 1 Aanmaken

Wissen ^ < S T U V W X Y Z | A | B C D E F G H I J ) | A | | | | | | | | | | | | | Teken selecteren √

Diagram of a mechanical or electrical component with directional arrows indicating movement or flow (no text or symbols present)

Illustration of a hand placing a small object into a container with an arrow indicating process (no text or symbols)

Diagram illustrating three types of biological structures: a cross-section, a 3D block with checkmark indicators, and a cross-section with X marks.

Illustration showing a hand inserting a component into a washing machine with a drain drain (no text or symbols)

Diagram of a device with curved wires and an arrow indicating direction (no text or symbols)

Two-panel illustration showing hands installing or adjusting a wall-mounted device, with arrows indicating the process (no text or symbols present)

Illustration of a hand holding a camera module and its 3D view showing the right-hand assembly with arrows indicating motion (no text or symbols)

Diagram showing a mechanical or electrical component with curved ends and directional arrows indicating motion (no text or symbols)

Diagram showing a cylindrical container with a cross symbol and its side view of a lid with an arrow indicating rotation (no text or labels present)

Zetgroep reinigen

Mechanical assembly diagram showing a hand pouring liquid into a component, with no visible text or symbols.

Mechanical assembly diagram showing internal components and a close-up of a mechanical component (no text or symbols visible)

HEATHERTON, Victoria 3202

Tel.: [phone]

mailto:[e-mail]

European Trade Center

Building, 5th floor

1784 Sofia

Tel.: [phone]

Fax: [phone]

mailto:informacia.servis-bg@

bshg.com

+ 7 snt/min (alv 23%)

+ 17 snt/min (alv 23%)

FR France

BSH Electroménager S.A.S.

50 rue Ardoin – BP 47

93401 SAINT-OUEN cedex

www.neff-electromenager.com

GB Great Britain

BSH Home Appliances Ltd.

Grand Union House

Old Wolverton Road

Wolverton

Milton Keynes MK12 5PT

To arrange an engineer visit, to order spare parts and accessories or for product advice please visit

www.neff.co.uk or call

Tel.: [phone]*

*Calls from a BT landline will be charged at up to 3 pence per minute. A call set-up fee of up to 6 pence may apply

GR Greece, Ελλάς

BSH Ikiakes Siskeves A.B.E.

Central Branch Service

17 km E.O. Athinon-Lamias &

Potamou 20

14564 Kifisia

Unit 1 & 2, 3rd Floor

North Block, Skyway House

3 Sham Mong Road

Tai Kok Tsui, Kowloon,

Hong Kong

Tel.: [phone]

Fax: [phone]

IE Republic of Ireland

BSH Home Appliances Ltd.

Unit F4, Ballymount Drive

Ballymount Industrial Estate

Walkinstown

Dublin 12

Service Requests, Spares

and Accessories

Tel.: [phone]

Fax: [phone]

www.neff.co.uk

IL Israel, בַרְבָה

C/S/B Home Appliance Ltd.

Uliel Building

2, Hamelacha St.

Industrial Park North

71293 Lod

Tel.: [phone]

Fax: [phone]

mailto:[e-mail]

IR Iran, إيران

Davood Haji AbdollahTehrani

No. 223 North Africa Avenue

Tehran

Tel.: [phone] / 4525

Fax: [phone]

mailto:[e-mail]

IT Italia, Italy

IP Turebekov Yerzhan

Nurmanovich

Jangeldina str. 15

Shimkent 160018

Tel.: [phone]

mailto:[e-mail]

LT Lietuva, Lithuania

Senuku prekybos centras UAB

Jonavos g. 62

44192 Kaunas

Tel.: [phone]

Fax: [phone]

www.senukai.lt

LU Luxembourg

General Serviss Limited

Bullu street 70c

1067 Riga

Tel.: [phone]

mailto:[e-mail]

MD Moldova

S.R.L. "Rialto-Studio"

ул. Щусева, 98

2012 Кишинев

тел./факс: [phone]

NL Nederlande, Netherlands

Union Industrial Building

Block A, #01-03

577177 Singapore

Tel.:[phone]

Fax: [phone]

mailto:bshsgp.service@

bshg.com

SI Slovenija, Slovenia

BSH Hišni aparati d.o.o.

Litostrojska 48

1000 Ljubljana

Tel.: [phone]

Fax: [phone]

15th Road Randjespark

Private Bag X36, Randjespark

1685 Midrand – Johannesburg

Tel.: [phone]

Fax: [phone]

mailto:applianceserviceza@

bshg.com

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www.neff-international.com

9000866863