SENNHEISER CC 550 - Communication headset

CC 550 - Communication headset SENNHEISER - Free user manual and instructions

Find the device manual for free CC 550 SENNHEISER in PDF.

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Product Type Active dual-earpiece communication headset
Brand SENNHEISER
Model CC 550
Frequency response (earpiece) 200 Hz – 4.5 kHz
Impedance (earpiece) 250 Ω
Sound pressure level (1 kHz, 1 Veff) 112 dB
Cable length 1.0 m
Frequency response (microphone) 100 Hz – 4.5 kHz
Microphone directionality Ultra Noise Cancellation (UNC)
Microphone sensitivity (1 V/Pa, 1 kHz) -38 dB
Microphone impedance ~2 kΩ
Main features Active Anti-Shock, Ultra Noise Cancellation, adjustable headband, ear clip, adjustable microphone holder
Care and cleaning Slightly damp soft cloth, ear pad washable with soapy water
Safety Protection against excessive sound levels (Active Anti-Shock), do not use in humid or dusty environments
Spare parts and accessories Leather ear pads (ref. 91532), foam ear pads (ref. 91529), attachment clip (91552), color clips (91543, 91544), universal interfaces UI 710-750
Repairability Do not repair yourself, contact a Sennheiser Communications partner
General information Telephone headset compatible with telephones and Call Center systems via a specific connection cable

Frequently Asked Questions - CC 550 SENNHEISER

How to connect the CC 550 headset to my phone?
Use a specific connection cable (accessory). Plug the Western plug of the cable into the telephone's handset jack. A click should be audible.
Can I use the headset without removing the handset?
Yes, some phones have an additional jack. Plug the connection cable directly into this jack.
How to adjust the headset with the headband?
Place the headset on your head, turn the microphone toward your mouth, adjust the headband length for a comfortable fit. The ear pad should exert slight pressure on the ear.
How to use the ear clip?
Fit the ear clip, engage the earpiece in the holder, place the clip on the ear and tilt the earpiece against the ear. Adjust the microphone position to 1 cm from the mouth.
How to separate the quick disconnect plug?
Press one of the two release buttons. The halves separate automatically, communication remains maintained.
What to do if the caller cannot hear me?
Check the cable connections. Make sure the microphone is properly oriented toward your mouth.
How to clean the headset?
Use a slightly damp soft cloth. The ear pad can be washed with soapy water. Do not use solvents.
Where can I buy replacement ear pads?
Replacement ear pads are available from your dealer. References: leather 91532 (CC 550), foam 91529 (CC 550).
Does the headset work with a Universal Interface?
Yes, plug the connection cable into a Universal Interface (accessory). Consult the interface manual for details.
How to store the headset?
Fold down the earpiece and turn the microphone to the rest position. Use the provided case for transport or storage to protect from damage.

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Download the instructions for your Communication headset in PDF format for free! Find your manual CC 550 - SENNHEISER and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. CC 550 by SENNHEISER.

USER MANUAL CC 550 SENNHEISER

The CC 520/540/550 headset

The CC 520/540/550 is a binaural headset with two active earcups.

Via a telephone-specific adapter cable, you can connect the headset to all standard telephones or Call Center systems.

The headset is extremely comfortable to wear due to:

  • ultra-lightweight design
    soft ear pad
    adjustable headband
    single-sided cable
  • microphone that can be adjusted for left or right-hand use

The specially developed "Active Anti-Shock" system protects your ears from excessive volume. The microphone's "Ultra Noise Cancelling" technology effectively filters out ambient noise.

If the headset is connected to a Sennheiser Communications Universal Interface (accessory), you can switch between the handset and the headset and make use of the many additional options offered.

Contents of the packing unit

A - Headset with two earcups ①, microphone boom ②, headband ③, headset cable with one half of the "Easy Disconnect" facility ④

Cable clip
- Storage bag
- 2 replacement ear pads
3 colored identification clips

You additionally require a telephone-specific adapter cable (accessory) that is available from your specialist dealer.

Safety instructions

Do not use the headset in a damp or dusty environment.

Putting the headset into operation

Connection options

The headset is not directly connected to the telephone but via a telephone-specific adapter cable (accessory). Connection of the headset to the adapter cable is via the "Easy Disconnect" facility.

There are three connection options:

  • The adapter cable is connected to the telephone instead of the handset.
  • The adapter cable is connected to the telephone in addition to the handset.
  • The adapter cable is connected to a Universal Interface (accessory).

Connecting the adapter cable to the telephone's handset socket

Pull the Western plug of the handset cable out of the telephone.

Connect the Western plug of the adapter cable to the handset socket on the telephone until it locks into place. An audible "click" should be heard.

Directly connecting the adapter cable to the telephone

Some telephones feature an additional socket to which you can connect a second handset or a headset.

Connect the Western plug of the adapter cable to this socket until it locks into place. An audible "click" should be heard.

Connecting the headset to a Universal Interface

For connecting the headset to a Universal Interface, please refer to the operating instructions of the Universal Interface.

The "Easy disconnect" facility

The headset is connected to the adapter cable via an "Easy Disconnect" facility. During a conversation, you can leave your telephone while holding the call by simply disconnecting the headset from the "Easy Disconnect" facility. This allows you to move around freely without having to put off the headset. As soon as you re-connect the two halves of the "Easy Disconnect" facility, you can continue your call.

B To connect the headset to the "Easy Disconnect" facility, plug in one half of the "Easy Disconnect" facility into the other half until it locks into place. An audible "click" should be heard.
C To disconnect the headset from the "Easy Disconnect" facility, press one of the two release buttons 5. The two halves of the "Easy Disconnect" facility automatically disconnect.

Wearing the headset

D Put the headset on.
E Turn the microphone boom towards your mouth.
F Adjust the length of the headband so that the ear pad exerts even, gentle pressure on your ear.
G Adjust the headband so that a snug fit is ensured. If the headband does not properly fit your head, grasp the middle part of the headband and carefully bend it.
H The headset features a flexible microphone boom ②. Bend the microphone boom so that the microphone ⑥ is placed at the corner of the mouth. Maintain a distance of approx. 1 cm between microphone and mouth.

The cable clip

1 Affix the headset cable to the clothing by means of the supplied cable clip. Attach the cable clip so that you can freely move your head.

The colored identification clips

J The colored identification clips (supplied) help to differentiate between individual headsets.

Slide the identification clip onto the headband from the top until it locks into place. An audible "click" should be heard.

When is the headset ready for operation?

The headset is ready for operation as soon as it is connected - via an adapter cable - to your telephone or a Universal Interface. If you disconnect the headset from the telephone or Universal Interface, it is out of operation.

Replacing the ear pad

K Grasp behind the ear pad and pull it up and away from the earcup. Slide the new ear pad onto the earcup.

Cleaning the headset

For cleaning the headset, only use a dry or slightly damp soft cloth. Do not use any solvents or cleansing agents as these can damage the varnish of the headset. If necessary, the ear pad can be cleaned with soapy water (use a mild cleanser such as washing-up liquid).

Transportation and storage

For space-saving transportation or storage, the earcup can be folded up and the microphone can be turned into the "rest" position.

L Turn the microphone into the "rest" position as shown. Rotate the earcup by 90^ .

To prevent the headset from being damaged, always use the supplied storage bag for transportation and storage.

If problems occur...

ProblemWhat to do
The other party cannot hear you.Make sure that the cables are connected correctly.
You cannot hear the other party.
The headset does not properly fit your head.Adjust the headband.

If the problem persists, please contact your local Sennheiser Communications agent for assistance. Never repair or attempt to repair the units as this will invalidate the warranty.

Accessories and replacement parts

The following accessories and replacement parts are available from your specialist dealer:

Accessory / Replacement partCat. No.
Adapter cableavailable from your specialist dealer
Leatherette ear pad91530 (CC 520)
91531 (CC 540)
91532 (CC 550)
Foam ear pad91527 (CC 520)
91528 (CC 540)
91529 (CC 550)
Cable clip91552
3 colored identification clips91543
10 colored identification clips91544
UI 710 Universal Interface09882
UI 720 Universal Interface09883
UI 730 Universal Interface09884
UI 740 Universal Interface09885
UI 750 Universal Interface09886

Specifications

Headphones

Frequency response: 200 ~Hz - 4.5 kHz

Impedance: 250 Ω

Sound pressure level (at 1 kHz, 1V_rms ): 112 dB

Cable length: 1.0 m

Microphone

Frequency response: 100 ~Hz - 4.5 kHz

Pick-up pattern: Ultra Noise Cancelling (UNC)

Sensitivity (at 1 V/Pa, 1 kHz): -38 dB

Impedance: 2k

Das Headset CC 520/540/550

Ultra Noise Cancelling (UNC)

Empfindlichkeit

(bei 1 V/Pa, 1 kHz):

-38 dB

Impedanz:

2 k

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Product information

Brand : SENNHEISER

Model : CC 550

Category : Communication headset