Advantech TPC-307W - Touchscreen Computer

TPC-307W - Touchscreen Computer Advantech - Free user manual and instructions

Find the device manual for free TPC-307W Advantech in PDF.

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Product Type Industrial Touch Panel PC
Model TPC-307W
Display Size 7 inches
Touch Type Projected Capacitive Touchscreen
Processor Intel Atom E3900 Series or Celeron N3350
Memory 4GB DDR3L (up to 8GB)
Storage 64GB M.2 SSD (expandable)
Operating System Windows 10 IoT Enterprise or Linux
Dimensions (W x H x D) 200 x 140 x 45 mm (approx.)
Weight 1.2 kg (approx.)
Power Supply 12~24V DC, 30W typical
Power Consumption 15W (max 25W)
Operating Temperature 0°C to 50°C
Ingress Protection IP65 (front panel)
Connectivity 2x Gigabit Ethernet, 2x USB 2.0, 2x USB 3.0, 1x RS-232, 1x RS-485, HDMI, Audio
Expansion Slots 1x Mini PCIe, 1x SIM card slot
Mounting Panel mount, VESA 75x75
Main Functions Human-Machine Interface (HMI), data acquisition, industrial control, visualization
Care & Cleaning Wipe with soft dry cloth; avoid solvents; clean vent holes regularly
Safety CE, FCC Class A; use only provided power adapter
Spare Parts & Repairability Battery, SSD, fan (if any) replaceable; contact Advantech support
General Information Fanless design, wide voltage input, industrial grade

Frequently Asked Questions - TPC-307W Advantech

How to reset the TPC-307W to factory defaults?
Power off the device, press and hold the reset button (located near the I/O ports) while powering on, and release after 10 seconds. The device will boot into recovery mode. Follow the on-screen instructions to restore defaults.
Can I replace the SSD?
Yes, the TPC-307W has a removable M.2 SSD. Open the bottom cover, unscrew the SSD, and replace it with a compatible M.2 2242 SATA SSD. Ensure the system is powered off.
Why is the touchscreen not responding?
First, check if the screen is clean and dry. Restart the device. If still unresponsive, calibrate the touchscreen via the operating system's settings or reinstall the touch driver.
What power supply do I need?
The device accepts 12~24V DC input. Use the provided power adapter or a regulated DC supply with at least 30W capacity. Connect positive to V+ and negative to V- on the terminal block.
How to connect to Wi-Fi?
The TPC-307W does not have built-in Wi-Fi. You can add a Wi-Fi module via the Mini PCIe slot or use a USB Wi-Fi adapter.
The device overheats, what should I do?
Check that the cooling vents are clear of dust. Ensure the operating temperature is below 50°C. If overheating persists, reduce the processing load or add external cooling.
Can I mount the TPC-307W on a wall?
Yes, it supports VESA 75x75 mm mount. Use appropriate screws (M4) and ensure the wall can support the device weight.
How to install Windows 10 IoT?
Download the Windows 10 IoT image from Advantech's support site. Boot from a USB drive, follow the installation wizard, and install the required drivers from the device driver CD.
The display is showing artifacts, how to fix?
Check the display cable connection inside. Try an external monitor to isolate the issue. If artifacts persist, the LCD panel or graphics chip may be faulty; contact support.
How to update the BIOS?
Download the latest BIOS from Advantech's website. Copy the .bin file to a FAT32 USB drive. Boot the device and press F7 for boot menu, select the USB drive, then run the BIOS update utility.

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USER MANUAL TPC-307W Advantech

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Product information

Brand : Advantech

Model : TPC-307W

Category : Touchscreen Computer