POC-821 - Computer terminal Advantech - Free user manual and instructions
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| Product type | Medical all-in-one computer |
| Brand | Advantech |
| Model | POC-821 |
| Dimensions | Approximately 320 x 240 x 50 mm |
| Weight | Approximately 3.5 kg |
| Power supply | AC adapter 100-240 V AC, 50/60 Hz |
| Power consumption | 60 W max |
| Screen | 15.6-inch touch screen, resolution 1366x768 |
| Processor | Intel Celeron N2930 quad-core |
| RAM | 4 GB DDR3L |
| Storage | 128 GB SSD |
| Operating system | Windows 10 IoT Enterprise |
| Connectivity | Ethernet, Wi-Fi, Bluetooth, USB 2.0/3.0 ports, HDMI |
| Main functions | Display patient records, data entry, access to medical applications |
| Maintenance and cleaning | Clean with a soft cloth and a non-abrasive disinfectant |
| Safety | CE certification, overvoltage protection, emergency stop |
| Spare parts and repairability | Battery, adapter, touch screen available on request |
| General information | Device designed for medical use in healthcare facilities |
Frequently Asked Questions - POC-821 Advantech
How to turn on the Advantech POC-821?
Press the power button located on the side or front of the device. Wait for the operating system to start.
How to connect the device to a Wi-Fi network?
Access the network settings via the Wi-Fi icon in the taskbar. Select your network and enter the password.
What to do if the touch screen stops responding?
Restart the device. If the problem persists, check the touch screen drivers in Device Manager or contact technical support.
What cleaning product to use?
Use a soft cloth slightly moistened with an alcohol-based disinfectant (70%). Avoid abrasive cleaners.
How to perform a system update?
Go to Settings > Update & Security > Windows Update. Click 'Check for updates' and install available updates.
Can I use an external keyboard?
Yes, plug in a USB keyboard or connect it via Bluetooth in the Bluetooth settings.
Battery drains quickly: what to do?
Check background applications. Reduce screen brightness. If the problem persists, the battery may need to be replaced.
How to reset the device to factory settings?
Go to Settings > Update & Security > Recovery. Under 'Reset this PC', click 'Get started' and follow the instructions.
Device won't turn on, what to check?
Ensure the AC adapter is plugged in and the outlet works. Try a different power cable. If nothing happens, contact support.
Where to find the serial number?
The serial number is on a label on the back of the device or under the stand. Note it for any service request.
User questions about POC-821 Advantech
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USER MANUAL POC-821 Advantech
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Product information
Brand : Advantech
Model : POC-821
Category : Computer terminal