PBC19-14778 - Pets PETSAFE - Free user manual and instructions
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| Product Type | Wireless dog fence system |
| Brand | PetSafe |
| Model | PBC19-14778 |
| Receiver collar dimensions | Approximately 6.5 x 3.5 x 2.5 cm |
| Receiver collar weight | Approximately 55 g |
| Power supply | Rechargeable lithium-ion battery |
| Battery life | Approximately 2 to 3 months depending on use |
| Charging time | 2 to 3 hours |
| Fence range | Up to 200 meters with boundary wire |
| Stimulation levels | 4 levels (tone, vibration, mild to moderate static stimulation) |
| Waterproof rating | IPX4 (splash resistant) |
| Operating temperature | -10°C to 50°C |
| Maintenance and cleaning | Clean with a damp cloth and mild detergent. Dry before use. |
| Safety | Collar with safety lock system and automatic shut-off in case of prolonged use |
| Spare parts available | Collar, receiver, charger, replacement battery |
| Repairability | User-replaceable battery |
| Warranty | 1 year |
| Box contents | 1 collar receiver, 1 charger, 1 boundary wire (150 m), 1 transmitter, 1 installation guide |
| Compatibility | Dogs over 4 kg |
Frequently Asked Questions - PBC19-14778 PETSAFE
How to install the PetSafe PBC19-14778 wireless fence?
To install the fence, unroll the boundary wire around the desired area, connect it to the transmitter, then plug in the transmitter. Next, charge the receiver collar for 2-3 hours before first use. Consult the provided installation guide for precise settings.
What is the maximum range of the fence?
The range can reach up to 200 meters with the included boundary wire. However, actual range may vary depending on terrain, obstacles, and interference.
Is the collar waterproof?
Yes, the receiver collar is rated IPX4, meaning it is splash resistant. It can be worn in light rain but should not be submerged.
How to change the stimulation levels?
The collar has 4 stimulation levels: tone only, vibration, and two levels of static stimulation. You can adjust them using the button on the collar. Refer to the manual for the exact procedure.
What if my dog ignores the warnings?
Make sure the collar is properly fitted and the contact points are touching the skin. Check the stimulation level: start with the lowest level and increase gradually. If the problem persists, consult a professional trainer.
How long does the collar battery last?
The lithium-ion battery provides about 2 to 3 months of life depending on usage frequency and stimulation level. Recharge it when the light flashes red.
Can I use this system with multiple dogs?
Yes, you can purchase additional receiver collars. Each collar must be synchronized with the same transmitter. The system can handle multiple collars simultaneously.
How to clean the collar?
Clean the collar with a damp cloth and a mild detergent. Do not use harsh chemicals. Dry it completely before putting it back on your dog.
What if the collar does not charge?
Check that the charger is properly plugged in and the contacts are clean. Try a different USB port. If the problem persists, contact PetSafe customer service for a replacement.
Is the system safe for my dog?
Yes, the system uses progressive stimulation with adapted levels. The collar has an automatic shut-off feature to prevent excessive stimulation. It is recommended for dogs over 4 kg.
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