B3RCNA364HDXB - Refrigerator BEKO - Free user manual and instructions
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| Product Type | Freestanding French Door Refrigerator with Freezer |
| Brand | Beko |
| Model | B3RCNA364HDXB |
| Total Net Capacity | 340 L |
| Refrigerator Net Capacity | 250 L |
| Freezer Net Capacity | 90 L |
| Dimensions (H x W x D) | 1800 x 910 x 720 mm |
| Weight | 75 kg |
| Power Supply | 220-240 V, 50 Hz |
| Energy Class | A+ |
| Annual Energy Consumption | 240 kWh |
| Climate Class | SN-ST (Subnormal to Subtropical) |
| No Frost Technology | Both compartments (Frost Free) |
| Cooling System | Dual Cooling (Separate airflow systems) |
| Shelves Material | Tempered glass shelves |
| Freezer Drawers | 2 drawers |
| Water Dispenser | Internal water dispenser (plumbed) |
| Ice Maker | Automatic ice maker |
| Interior Light | LED lighting |
| Display Type | Electronic touch control with LED display |
| Door Opening Indication | Audible alarm |
| Cleaning & Maintenance | Clean interior with mild detergent; defrost freezer periodically; clean condenser coils every 6 months |
| Safety Features | Child lock, high-temperature alarm, power failure memory |
| Spare Parts & Repairability | Spare parts available for 10 years; repair service through authorized Beko centers |
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USER MANUAL B3RCNA364HDXB BEKO
Dear Customer,
Please read this manual before using the product.
Thank you for choosing this product. We would like you to achieve the optimal efficiency from this high quality product which has been manufactured with state of the art technology. To do this, carefully read this manual and any other documentation provided before using the product and keep it as a reference. Heed all information and warnings in the user manual. This way, you will protect yourself and your product against the dangers that may occur. Keep the user manual. Include this guide with the unit if you hand it over to someone else.
The following symbols are used in the user guide:

Hazard that may result in death or injury.
NOTICE: A hazard that may cause material damage to the product or its surroundings

Important information or useful tips on operation.

Read the user manual.

INFORMATION

1 Safety Instructions......3
⚠️ 1.1. Purpose of usage......3 ⚠️ 1.2. Safety of children, vulnerable persons and pets....3 ⚠️ 1.3. Electrical safety ......4 ⚠️ 1.4. Handling Safety ......4 ⚠️ 1.5. Installation Safety ......4 ⚠️ 1.6. Operational safety......5 ⚠️ 1.7. Maintenance and cleaning safety .....6 ⚠️ 1.8. HomeWhiz....7 ⚠️ 1.9. Lighting....7
2 Environmental Instructions ....8
3 Your Refrigerator....9
4 Installation ....10
4.1. Appropriate Installation Location ...... 10 4.2. Adjusting the Feet ......10
4.3. Electrical Connection 11
5 Preparation....12
6 Operating the product ......13
6.1. Changing the illumination lamp ..... 14 6.2. Changing the door opening direction ... 14 6.3. Open door warning 14 6.4. HarvestFresh 14 6.5. Freezing fresh food.... 14 6.6. Recommendations for storing frozen foods 15 6.7. Deep freezer details 15 6.8. Placing the food 16 6.9. Using the Water Dispenser.... 16
7 Maintenance and cleaning......19
8 Troubleshooting 20
1 Safety Instructions
- This section includes the safety instructions necessary to prevent the risk of personal injury or material damage.
- Our company shall not be held responsible for damages that may occur if these instructions are not observed.
⚠️ Installation and repair operations shall always be performed by Authorized Service.
⚠️ Always use genuine spare parts and accessories.
⚠️ Original spare parts will be provided for 10 years, following the product purchasing date.
⚠ Do not repair or replace any part of the product unless specified expressly in the user manual.
⚠️ Do not perform any modifications on the product.
⚠ 1.1. Purpose of usage
- This product is not intended for commercial use and it shall not be used out of its intended purpose.
This product is intended for operating interiors, such as households or similar. For example:
- In the staff kitchens of the stores, offices and other working environments,
- In farm houses,
- In the units of hotels, motels or other resting facilities that are used by the customers,
- In hostels, or similar environments,
- In catering services and similar non-retail applications.
This product shall not be used in open or enclosed external environments such as vessels, balconies or terraces. Exposing the product to rain, snow, sunlight and wind may cause risk of fire.
⚠ 1.2. Safety of children, vulnerable persons and pets
- This product may be used by children aged 8 years and older and persons with underdeveloped physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and the hazards involved.
- Children between 3 and 8 years are allowed to put and take out food to/from the cooler product.
- Electrical products are dangerous for children and pets. Children and pets must not play with, climb on, or enter the product.
- Cleaning and user maintenance should not be performed by children unless there is someone overseeing them.
- Keep the packaging materials away from children. Risk of injury and suffocation.
Before disposing of old products that are no longer used:
- Unplug the power cord from the mains socket.
- Cut the power cord and remove it from the appliance together with the plug.
- Do not remove the racks and drawers from the product to prevent children from getting inside the appliance.
- Remove the doors.
- Store the product so that it cannot tip over.
- Do not allow children to play with the discarded product.
- Do not dispose of the product by throwing it into fire. Risk of explosion.
- If the product's door has a lock, keep the key out of children's reach.
Safety Instructions
⚠ 1.3. Electrical safety
- The product must not be plugged into the outlet during installation, maintenance, cleaning, repair, and transportation operations.
- If the power cord is damaged, it must be replaced by authorized service only to avoid any risk that may occur.
- Do not tuck the power cord under the product or to the rear of the product. Do not put heavy items on the power cord. The power cord should not be bent, crushed, or come into contact with any heat source.
- Do not use an extension cord, multi-plug, or adaptor to operate your product.
- Portable multi sockets or portable power supplies may overheat and cause fire. Thus, do not have a multi-plug behind or in the vicinity of the product.
- The plug shall be easily accessible. If this is not possible, a mechanism that meets the electrical legislation and that disconnects all terminals from the mains (fuse, switch, main switch, etc.) shall be available on the electrical installation.
- Do not touch the plug with wet hands.
- When unplugging the appliance, don't hold the power cord, but the plug.
⚠ 1.4. Handling Safety
- This product is heavy, do not handle it by yourself.
- Do not hold the product from its door while handling the product.
- Be careful not to damage the cooling system and the pipes while handling the product. Do not operate the product if the pipes are damaged, and contact an authorized service.
⚠ 1.5. Installation Safety
- Contact the Authorized Service for the product's installation. To prepare the product for installation, see the information in the user guide and make sure the electric and water utilities are as required. If the installation is not suitable, call a qualified electrician and plumber to have them make the necessary arrangements. Otherwise, electric shock, fire, issues with the product or injuries may occur.
- Check for any damage on the product before installing it. Do not have the product installed if it is damaged.
- Place the product on a level and hard surface and balance with the adjustable legs. Otherwise, the refrigerator may tip over and cause injuries.
- The product shall be installed in a dry and ventilated environment. Do not keep carpets, rugs or similar floor covers under the product. This may cause risk of fire as a result of inadequate ventilation!
- Do not block or cover ventilation holes. Otherwise, power consumption may be increased and damage to your product may occur.
- Do not connect the product to supply systems such as solar power supplies. Otherwise, damage to your product may occur as a result of the abrupt voltage fluctuations!
- The more refrigerant a refrigerator contains, the larger its installation room must be. In very small rooms, a flammable gas-air mixture may occur in case of a gas leak in the cooling system. At least 1 m³ of volume is required for each 8 grams of refrigerant. The amount of refrigerant in your product is specified on the type label.
- The installation location of the product must not be exposed to direct sunlight and must not be near a heat source such as stoves, radiators, etc.
Safety Instructions
If you cannot avoid installing the product near a heat source, you must use a suitable insulation plate and maintain the minimum distance to the heat source as specified below.
- At least 30 cm away from heat sources such as stoves, heating units, and heaters, etc.;
- And at least 5 cm away from electric ovens.
- Your product has protection class I. Plug the product into a grounded socket that conforms to the voltage, current, and frequency values specified on the type label. The socket outlet must be equipped with a fuse rated 10 A – 16 A. Our company shall not be responsible for damages incurred as a result of operating the product without ensuring ground and electrical connections are made in accordance with local or national regulations.
- The product's power cable must be unplugged during installation. Otherwise, risk of electric shock and injury may occur!
- Do not plug the product into loose, broken, dirty, greasy sockets, sockets that have come out of their seats, or sockets with a risk of water contact.
- Place the power cord and hoses (if available) of the product so that they do not cause a risk of tripping.
- Penetration of humidity to live parts or to the power cord may cause a short circuit. Thus, do not use the product in humid environments or in areas where water may splash (e.g., garage, laundry room, etc.). If the refrigerator gets wet, unplug it and contact an authorized service.
- Do not connect your refrigerator to power saving devices. These systems are harmful to the product.
⚠ 1.6. Operational safety
- Do not use chemical solvents on the product. These materials contain an explosion risk.
- In case of a product failure, unplug it and do not operate it until it is repaired by the authorized service. There is a risk of electric shock!
- Do not place a source of flame (e.g., candles, cigarettes, etc.) on or near the product.
- Do not climb on the product. Risk of falling and injury!
- Do not damage the cooling system pipes with sharp or piercing tools. If the gas pipes, pipe extensions, or upper surface coatings are punctured, the refrigerant that sprays out may cause skin irritation and eye injuries.
- Do not place or operate electrical appliances inside the refrigerator or freezer unless recommended by the manufacturer.
- Do not put any part of your hands or body into the moving parts inside the product. Be careful to avoid getting your fingers caught between the refrigerator and its door. Be cautious when opening or closing the door if children are nearby.
- Do not eat ice cream, ice cubes, or frozen food immediately after taking them out of the freezer. Risk of frostbite!
- Do not touch the inner walls, metal parts of the freezer, or food stored inside the refrigerator with wet hands. Risk of frostbite!
- Do not place soda cans or cans and bottles containing liquids that may freeze in the freezer compartment. Cans or bottles may explode. Risk of injury and material damage!
- Do not use or place temperature-sensitive materials such as flammable sprays, flammable objects, dry ice, or other chemical agents near the refrigerator. Risk of fire and explosion!
- Do not store explosive materials such as aerosol cans with flammable contents inside the product.
Safety Instructions
- Do not place cans containing liquids on top of the product. Splashing water on an electrical part may cause an electric shock or fire.
- This product is not intended for storing or cooling medicines, blood plasma, laboratory preparations, or similar materials and products subject to the Medical Products Directive.
- If the product is used for purposes other than its intended use, it may cause damage to or deterioration of the items stored inside.
- If your refrigerator is equipped with blue light, do not look at it with optical devices. Do not stare directly at the UV LED light for a long time. Ultraviolet rays may cause eye strain.
- Do not fill the product with more food than its capacity. Injuries or damages may occur if the contents of the refrigerator fall when the door is opened. Similar problems may occur when an object is placed over the product.
- Ensure that you have removed any ice or water that may have fallen to the floor to prevent injuries.
- Change the locations of the racks / bottle racks on the door of your refrigerator while the racks are empty only. Danger of physical injury!
- Do not place objects that may fall or tip over on the product. These objects may fall while opening or closing the door and cause injuries and/or material damages.
- Do not hit or exert excessive pressure on glass surfaces. Broken glass may cause injuries and/or material damages.
- The cooling system in your product contains R600a refrigerant. The refrigerant type used in the product is specified on the type label. This gas is flammable. Therefore, be careful not to damage the cooling system and the pipes while operating the product. In case of damage to the pipes:
- Do not touch the product or the power cord,
- Keep the product away from potential sources of fire that may cause the product to catch fire.
- Ventilate the area where the product is placed. Do not use a fan.
- Contact authorized service.
- If the product is damaged and you observe a gas leak, please stay away from the gas. Gas may cause frostbite if it contacts your skin.
For Products with Water Dispenser / Icematic
- Use only drinking water. Do not fill the water tank with fruit juice, milk, fizzy beverages, alcoholic beverages, or any other liquids incompatible for use in the water dispenser.
- This may cause risk to your health and safety.
- Do not allow children to play with the water dispenser or icematic to prevent accidents and injuries.
- Do not insert your hands, fingers, or other objects inside the hole of the water dispenser, ice channel, or inside the container of the icematic. This may cause injuries or material damages.
⚠ 1.7. Maintenance and cleaning safety
- Do not pull by the door handle if you shall move the product for cleaning purposes. The handle may cause injuries if it is pulled too hard.
- Do not clean the product by spraying or pouring water on the product and inside the product. Risk of electric shock and fire.
- Do not use sharp or abrasive tools to clean the product. Do not use materials such as household cleaning agents, detergents, gas, gasoline, alcohol, wax, etc.
Safety Instructions
- Use cleaning and maintenance agents that are not harmful for food only inside the product.
- Do not use steam or steamed cleaning materials for cleaning the product and thawing the ice inside it. Steam contacts the live areas in your refrigerator and causes short circuit or electric shock! • Take care to keep water away from the electronic circuits or lighting of the product.
- Use a clean, dry cloth to wipe the dust or foreign material on the tips of the plugs. Do not use a wet or damp piece of cloth to clean the plug. Otherwise, risk of fire or electric shock may occur.
⚠️ 1.8. HomeWhiz
(May not be applicable for all models)
- Follow the safety warnings even if you are away from the product while operating the product via HomeWhiz app. Also, pay attention to the warnings in the app.
⚠ 1.9. Lighting
(May not be applicable for all models)
- Contact an authorized service when you shall replace the LED / bulb used for lighting.
2 Environmental Instructions
2.1. Compliance with the WEEE Directive and Disposing of the Waste Product:
This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE).

This symbol indicates that this product shall not be disposed with other household wastes at the end of its service life.
Used device must be returned to official collection point for recycling of electrical and electronic devices. To find these collection systems please contact your local authorities or retailer where the product was purchased. Each household performs important role in recovering and recycling of old appliance.
Appropriate disposal of used appliance helps prevent potential negative consequences for the environment and human health.
2.2. Compliance with RoHS Directive
The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.
2.3. Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.
3
Your Refrigerator

- Egg tray
- Water dispenser tank
- Bottle shelf
- Adjustable front feet
- Freezer compartment
- Quick Freeze compartment
- Crisper
- Adjustable shelves
- Fan
- Illumination lamp
* May not be available in all models

Figures in this instruction manual are schematic and may not correspond exactly with your product. If the parts mentioned are not included in the product you purchased, they are valid for other models.
4 Installation
⚠️ Read the “Safety Instructions” section first!
4.1. Appropriate Installation Location
Contact an Authorized Service for the installation of the product. In order to prepare the product for use, refer to the information in the user manual and ensure that electrical installation and water installation are appropriate. If not, call a qualified electrician and technician to have any necessary arrangements carried out.
![]() | WARNING: Manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorized persons. |
![]() | WARNING: Product must not be plugged in during installation. Otherwise, there is the risk of death or serious injury! |
![]() | WARNING: If the door clearance of the room where the product shall be place is so tight to prevent passing of the product, remove the door of the room and pass the product through the door by turning it to its side; if this does not work, contact the authorized service. |
- Place the product on an even floor surface to prevent jolts.
- Install the product at least 30 cm away from heat sources such as hobs, heater cores, and stoves, and at least 5 cm away from electrical ovens.
- The product must not be subjected to direct sunlight and should not be kept in humid places.
- Appropriate air ventilation must be provided around your product in order to achieve efficient operation. If the product is to be placed in a recess in the wall, pay attention to leave at least 5 cm distance from the ceiling and side walls.
- Please provide at least 5 cm distance for air circulation between the back side of your product and the wall to avoid condensation on the rear panel of the product.
- Your product requires adequate air circulation to function efficiently. If the product will be placed in an alcove, remember to leave at least 5 cm clearance between the product and the ceiling, rear wall, and side walls.
- If the product will be placed in an alcove, remember to leave at least 5 cm clearance between the product and the ceiling, rear wall, and side walls. Check if the rear wall clearance protection component is present at its location (if provided with the product). If the component is not available, or if it is lost or fallen, position the product so that at least 5 cm clearance shall be left between the rear surface of the product and the wall of the room. The clearance at the rear is important for efficient operation of the product.
4.2. Adjusting the Feet
If the product stands unbalanced after installation, adjust the feet on the front by rotating them to the right or left.

![]() | WARNING: Do not make connections via extension cables or multi-plugs. |
![]() | WARNING: Damaged power cable must be replaced by the Authorized Service Agent. |
Installation

If two coolers are to be installed side by side, there should be at least 4 cm distance between them.
- Our company shall not be liable for any damages that will arise when the product is used without grounding and electrical connection in accordance with the national regulations.
- Power cable plug must be within easy reach after installation.
- Do not use extension cords or cordless multiple outlets between your product and the wall outlet.

Hot Surface Warning!
Side walls of your product are equipped with refrigerant pipes to improve the cooling system. Refrigerant with high temperatures may flow through these areas, resulting in hot surfaces on the side walls. This is normal and does not need any servicing. Please pay attention while touching these areas.
5 Preparation
⚠️ Read the “Safety Instructions” section first!
- For a freestanding appliance; this refrigerating appliance is not intended to be used as a built-in appliance.
- Your refrigerator should be installed at least 30 cm away from heat sources such as hobs, ovens, central heater and stoves and at least 5 cm away from electrical ovens and should not be located under direct sunlight.
- The ambient temperature of the room where you install your refrigerator should at least be +5°C. Operating your refrigerator under cooler conditions is not recommended with regard to its efficiency.
- Please make sure that the interior of your refrigerator is cleaned thoroughly.
- If two refrigerators are to be installed side by side, there should be at least 2 cm distance between them.
- When you operate your refrigerator for the first time, please observe the following instructions during the initial six hours.
- The door should not be opened frequently.
- It must be operated empty without any food in it.
- Do not unplug your refrigerator. If a power failure occurs out of your control, please see the warnings in the “Recommended solutions for the problems” section.
- Original packaging and foam materials should be kept for future transportations or moving.
- The baskets / drawers that are provided with the chill compartment must always be in use for low energy consumption and for better storage conditions.
- Food contact with the temperature sensor in the freezer compartment may increase energy consumption of the appliance. Thus any contact with the sensor(s) must be avoided.
- In some models, the instrument panel automatically turns off 1 minutes after the door has closed. It will be reactivated when the door has opened or pressed on any key.
- Due to temperature change as a result of opening / closing the product door during operation, condensation on the door/body shelves and the glass containers is normal.
- Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. Functions and components such as compressor, fan, heater, defrost, lighting, display and so on will operate according to the needs to consume minimum energy under these circumstances.
- In case of multiple options are present glass shelves must be placed so that the air outlets at the backwall are not blocked, preferably air outlets are remaining below the glass shelf. This combination may help impoving air distribution and energy efficiency.

6 Operating the product
Product control panel
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- Quick Freezing Key
- Cooling Compartment Temperature Setting Key
- Fault Condition Indicator

Read the "Safety Instructions" section first.
Auditory and visual functions on the indicator panel will assist you in using the refrigerator.
*Optional: Shown functions are optional, there may be differences in shape and location of functions on your appliance's indicator panel.
1. Quick Freezing Key

When the quick freeze key is pressed, the LED on the quick freeze key illuminates and the quick freeze function is activated. The freezer compartment temperature is set to -27 °C. Press the key again to cancel the function. The quick freezing function is automatically cancelled after a specified period. To freeze a large amount of fresh food, press the quick freezing key before placing the food in the freezer compartment.
2. Cooler Compartment Temperature Setting Key
Allows setting of temperature for cooler compartment. Pressing the key will enable the cooler compartment temperature to be set at 8 °C, 6 °C, 4 °C, and 2 °C.
- Freezing Compartment Temperature Setting Key
- On/Off Function
- Cooler Compartment Off Function Key
3. Fault Condition Indicator ⚠
This indicator is active when your refrigerator cannot perform adequate cooling or in case of any sensor error. An exclamation mark may be displayed when you load warm food into the freezer compartment or keep the door open for a long period of time. This is not a fault; this warning is removed when the food is cooled down or when any key is pressed.
4. Freezing Compartment Temperature Setting Key ℃
Temperature setting is made for the freezer compartment. Pressing the key will enable the freezer compartment temperature to be set at -18 °C, -20 °C, -22 °C, and -24 °C values.
5. On/Off Function
This function ( ①3° ) allows you to turn off the fridge when pressed for 3 seconds. The fridge can be turned on by pressing the On/Off button for 3 seconds again. When the function is active, all indicators turn off.
6. Cooler Compartment Off Function Key ✗3°
Press the key for 3 seconds to activate the vacation function.
Operating the product
Vacation mode is activated and the LED on the vacation symbol is illuminated.
The cooler compartment does not perform active cooling function. You should not keep your food in the cooler compartment if you activate this function. The other compartments continue to cool according to temperatures set before. Press the key for 3 seconds again to cancel this function.
6.1. Changing the illumination lamp
To change the Bulb / LED used for illumination of your refrigerator, call your AuthorisedService. The lamp(s) used in this appliance is not suitable for household room illumination.
The intended purpose of this lamp is to assist the user to place foodstuffs in the refrigerator / freezer in a safe and comfortable way.
The lamps used in this appliance have to withstand extreme physical conditions such as temperatures below -20 °C.
6.2. Changing the door opening direction
Door opening direction of your refrigerator can be changed according to the place you are using it. If this is necessary, please call your nearest Authorized Service.
An audio warning will be given when the fridge or freezer compartment door of your product is left open for a certain period of time. This audio warning signal will mute when any button on the indicator is pressed or when the door is closed.
6.4. HarvestFresh
* May not be available in all models
Fruits and vegetables stored in crispers illuminated with the HarvestFresh
technology preserve their vitamins for a longer time thanks to the blue, green, red lights and dark cycles, which simulate a day cycle. If you open the door of the refrigerator during the dark period of the HarvestFresh technology, the refrigerator will automatically detect this and enable the blue, green or red light to illuminate the crisper for your convenience. After you have closed the door of the refrigerator, the dark period will continue, representing the night time in a day cycle.
6.5. Freezing fresh food
- 8 hours before freezing the fresh food activate the Quick Freeze function.
- To preserve food quality, the food items placed in the freezer compartment must be frozen as quickly as possible, use the rapid freezing for this.
- Freezing the food items when fresh will extend the storage time in the freezer compartment.
- Make sure the food items are packed before
putting in the freezer. Use freezer holders, tinfoil and damp-proof paper, plastic bag or similar packaging materials instead of traditional packaging paper.
- Pack the food items in air-tight packs and seal tightly.

Ice in the freezing compartment thaws automatically.
- Mark each food pack by writing the date on the package before freezing. This will allow you to determine the freshness of each pack every time the freezer is opened. Keep the earlier food items in the front to ensure they are used first.
Operating the product
- Frozen food items must be used immediately after defrosting and should not be frozen again.
- Do not free large quantities of food at once.
6.6. Recommendations for storing frozen foods
The compartment must be set to at least -18° C.
- Place the food items in the freezer as quickly as possible to avoid defrosting.
- Before freezing, check the "Expiry Date" on the package to make sure it is not expired.
- Make sure the food's packaging is not damaged.
| Freezer Compartment Temperature Setting | Cooler Compartment Temperature Setting | Details |
| -18°C | 4°C | This is the default, recommended setting. |
| -20°C,-22°C or -24°C | 4°C These settings are recommended for ambient temperatures exceeding 30°C. | |
| Quick Freeze | 4°C | Use when you want to freeze your food in a short time. When the process ends, the product will regain its position. |
| -18°C or colder | 4°C Use these settings if you believe the cooler compartment is not cold enough due to ambient temperature or frequently opening the door. | |
6.7. Deep freezer details
As per the IEC 62552 standards, the freezer must have the capacity to freeze 4.5 kg of food items at -18°C or lower temperatures in 24 hours for each 100 litres of freezer compartment volume.
Food items can only be preserved for extended periods at or below temperature of -18°C. You can keep the foods fresh for months (in deep freezer at or below temperatures of -18°C).
The food items to be frozen must not contact the already-frozen food inside to avoid partial defrosting.
Boil the vegetables and filter the water to extend the frozen storage time. Place the food in air-tight packages after filtering and place in the freezer.
Bananas, tomatoes, lettuce, celery, boiled eggs, potatoes and similar food items should not be frozen. In case this food rots, only nutritional values and eating qualities will be negatively affected. A rotting threatening human health is not in question.
Operating the product
6.8. Placing the food
| Freezer compartment shelves | Various frozen goods including meat, fish, ice cream, vegetables etc. |
| Cooler compartment shelves | Food items inside pots, capped plate and capped cases, eggs (in capped case) |
| Cooler compartment door shelves | Small and packed food or beverages |
| Vegetable bin | Fruits and vegetables |
| Fresh food compartment | Delicatessen (breakfast food, meat products to be consumed in short notice) |
6.9. Using the Water Dispenser
* May not be available in all models
| i | The first few glasses of water taken from the fountain will normally be warm. |
| i | If you have not used the water dispenser for a long time, dispose of the first few glasses of water to get clean water. |
- Press on the arm of the water dispenser with your glass. It would be easier to press on the arm with your hand if you are using a soft plastic glass.
- Release the arm after filling your glass with water as you desire.

| i | The amount of water flow from the fountain depends on the pressure you apply on the arm. Release the pressure on the arm slightly as the water level in your glass / container is increased to prevent overflow.Water shall drip if you press the arm slightly; this is normal and it is not a malfunction. |
Operating the product

Water reservoir capacity is 3 litres, do not overfill.
Cleaning the water tank
- Remove the water filling reservoir inside the door shelf.

- Detach by holding both sides of the door shelf.

- Hold both sides of the water tank and remove at a 45-degree angle.

- Remove and clean the water tank lid.

Operating the product

| Do not fill the water tank with fruit juice, fizzy beverages, alcoholic beverages or any other liquids incompatible for use in the water dispenser. Using such liquids will cause malfunction and irreparable damage in the water dispenser. Using the fountain in this way is not within the scope of warranty. Certain chemicals and additives in such beverages / liquids may cause material damage to the water tank. |
| Use clean drinking water only. | |
| NOTICE: Do not wash the components of the water tank and water dispenser in the dishwasher. |
| Before using the water dispenser in the product, check whether the Child Lock is active or not. Look at the information in the figures about theChild lock ON/OFF positions to check. Make sure that the Child lock exactly closes as in the figure when it is turned OFF. |
Child lock is on like this.

Child lock is off like this.

7 Maintenance and cleaning
⚠️ Read the “Safety Instructions” section first! ⚠️ Never use gasoline, benzene or similar substances for cleaning purposes. ⚠️ We recommend that you unplug the appliance before cleaning. △ Never use any sharp abrasive instrument, soap, household cleaner, detergent and wax polish for cleaning. For non-No Frost products, water drops and frosting up to a fingerbreadth occur on the rear wall of the Fridge compartment. Do not clean it; never apply oil or similar agents on it. Only use slightly damp microfiber cloths to clean the outer surface of the product. Sponges and other types of cleaning cloths may scratch the surface. Use lukewarm water to clean the cabinet of your refrigerator and wipe it dry. Use a damp cloth wrung out in a solution of one teaspoon of bicarbonate of soda to one pint of water to clean the interior and wipe it dry. ⚠️ Make sure that no water enters the lamp housing and other electrical items. If your refrigerator is not going to be used for a long period of time, unplug the power cable, remove all food, clean it and leave the door ajar. Check door seals regularly to ensure they are clean and free from food particles. ⚠️ To remove door racks, remove all the contents and then simply push the door rack upwards from the base. ⚠️ Never use cleaning agents or water that contain chlorine to clean the outer surfaces and chromium coated parts of the product. Chlorine causes corrosion on such metal surfaces.
⚠ Do not use sharp, abrasive tools, soap, household cleaning agents, detergents, kerosene, fuel oil, varnish etc. to prevent removal and deformation of the prints on the plastic part. Use lukewarm water and a soft cloth for cleaning and then wipe it dry.
Protection of plastic surfaces
Do not put liquid oils or oil-cooked meals in your refrigerator in unsealed containers, as they can damage the plastic surfaces. If oil spills or smears on the plastic surfaces, clean and rinse the affected area immediately with warm water.
8 Troubleshooting
Please review this list before calling for service. It will save you time and money. This list includes frequent complaints that are not due to defective workmanship or material usage. Some of the features described here may not exist in your product.
The refrigerator does not operate.
- The plug is not inserted into the socket correctly. >>> Insert the plug into the socket securely.
- The fuse of the socket your refrigerator is connected to, or the main fuse, has blown. >>> Check the fuse.
Condensation on the side wall of the fridge compartment (MULTIZONE, COOL CONTROL, and FLEXI ZONE).
- The door has been opened frequently. >>> Do not open and close the refrigerator door frequently.
- The ambient environment is very humid. >>> Do not install your refrigerator in highly humid places.
- Food containing liquid is stored in open containers. >>> Do not store food with liquid content in open containers.
- The refrigerator door is left ajar. >>> Close the refrigerator door.
- The thermostat is set to a very cold level. >>> Set the thermostat to a suitable level.
The compressor is not running.
- The protective thermal of the compressor will blow out during sudden power failures or plug-out/plug-in events, as the refrigerant pressure in the cooling system has not yet balanced. The refrigerator will start running approximately after 6 minutes. Please call the service if the refrigerator does not start up at the end of this period.
- The fridge is in the defrost cycle. >>> This is normal for a fully automatic defrosting refrigerator. The defrost cycle occurs periodically.
- The refrigerator is not plugged into the socket. >>> Make sure that the plug is fit into the socket.
- Temperature settings are not made correctly >>> Select the suitable temperature value.
- There is a power outage. >>> Refrigerator returns to normal operation when the power restores.
The operation noise increases when the refrigerator is running.
- The operating performance of the refrigerator may change due to the changes in the ambient temperature. It is normal and not a fault.
The refrigerator is running frequently or for a long time.
- New product may be wider than the previous one. Larger refrigerators operate for a longer period of time.
- The room temperature may be high. >>> It is normal that the product operates for longer periods in hot ambient.
- The refrigerator might be plugged in recently or might be loaded with food. >>> When the refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature. This is normal.
- Large amounts of hot food might be put in the refrigerator recently. >>> Do not put hot food into the refrigerator.
- Doors might be opened frequently or left ajar for a long time. >>> The warm air that has entered into the refrigerator causes the refrigerator to run for longer periods. Do not open the doors frequently.
- Freezer or fridge compartment door might be left ajar. >>>Check if the doors are closed completely.
- The refrigerator is adjusted to a very low temperature. >>> Adjust the refrigerator temperature to a warmer degree and wait until the temperature is achieved.
- Door seal of the fridge or freezer may be soiled, worn out, broken or not properly seated. >>> Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a longer period of time in order to maintain the current temperature.
Troubleshooting
Freezer temperature is very low while the fridge temperature is sufficient.
- The freezer temperature is adjusted to a very low value. >>> Adjust the freezer temperature to a warmer degree and check.
Fridge temperature is very low while the freezer temperature is sufficient.
- The fridge temperature is adjusted to a very low value. >>> Adjust the fridge temperature to a warmer degree and check.
Food kept in the fridge compartment drawers is frozen.
- The fridge temperature is adjusted to a very high value. >>> Adjust the fridge temperature to a lower value and check.
Temperature in the fridge or freezer is very low.
- The fridge temperature is adjusted to a very high value. >>> Fridge compartment temperature setting has an effect on the temperature of the freezer. Change the temperatures of the fridge or freezer and wait until the relevant compartments attain a sufficient temperature.
- Doors are opened frequently or left ajar for a long time. >>> Do not open the doors frequently.
- Door is ajar. >>> Close the door completely.
- The refrigerator is plugged in or loaded with food recently. >>> This is normal. When the refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature.
- Large amounts of hot food might be put in the refrigerator recently. >>> Do not put hot food into the refrigerator.
Vibrations or noise.
- The floor is not level or stable. >>> If the refrigerator rocks when moved slowly, balance it by adjusting its feet. Also make sure that the floor is strong enough to carry the refrigerator, and level.
- The items put onto the refrigerator may cause noise. >>> Remove the items on top of the refrigerator.
There are noises coming from the refrigerator like liquid flowing, spraying, etc.
- Liquid and gas flows occur in accordance with the operating principles of your refrigerator. It is normal and not a fault.
Whistle comes from the refrigerator.
- Fans are used in order to cool the refrigerator. It is normal and not a fault.
Condensation on the inner walls of refrigerator.
- Hot and humid weather increases icing and condensation. It is normal and not a fault.
- Doors are opened frequently or left ajar for a long time. >>> Do not open the doors frequently. Close them if they are open.
- Door is ajar. >>> Close the door completely.
Humidity occurs on the outside of the refrigerator or between the doors.
- There might be humidity in the air; this is quite normal in humid weather. When the humidity is less, condensation will disappear.
Bad odour inside the refrigerator.
- No regular cleaning is performed. >>> Clean the inside of the refrigerator regularly with a sponge, lukewarm water or carbonate dissolved in water.
- Some containers or package materials may cause the smell. >>> Use a different container or different brand packaging material.
- Food is put into the refrigerator in uncovered containers. >>> Keep the food in closed containers. Microorganisms spreading out from uncovered containers can cause unpleasant odours.
- Remove the foods that have expired best before dates and spoiled from the refrigerator.
The door is not closing.
- Food packages are preventing the door from closing. >>> Replace the packages that are obstructing the door.
- The refrigerator is not completely even on the floor. >>> Adjust the feet to balance the refrigerator.
Troubleshooting
| The floor is not level or strong. >>> Make sure that the floor is level and capable to carry the refrigerator. |
| Crispers are stuck. |
| The food is touching the ceiling of the drawer. >>> Rearrange food in the drawer. |
| If The Surface Of The Product Is Hot. |
| High temperatures may be observed between the two doors, on the side panels and at the rear grill while the product is operating. This is normal and does not require service maintenance! |
DISCLAIMER / WARNING
Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and in accordance with the following instructions (see the “Self-Repair” section).
Therefore, unless otherwise authorized in the "Self-Repair" section below, repairs shall be addressed to registered professional repairers in order to avoid safety issues. A registered professional repairer is a professional repairer that has been granted access to the instructions and spare parts list of this product by the manufacturer according to the methods described in legislative acts pursuant to Directive 2009/125/EC.
However, only the service agent (i.e. authorized professional repairers) that you can reach through the phone number given in the user manual/warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by Beko) shall void the guarantee.
Self-Repair
Self-repair can be done by the end-user with regard to the following spare parts: door handles, door hinges, trays, baskets and door gaskets (an updated list is also available in support.beko.com as of 1st March 2021).
Moreover, to ensure product safety and to prevent risk of serious injury, the mentioned self-repair shall be done following the instructions in the user manual for self-repair or which are available in support.beko.com. For your safety, unplug the product before attempting any self-repair.
Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manuals for self-repair or which are available in support.beko.com, might give raise to safety issues not attributable to Beko, and will void the warranty of the product.
Therefore, it is highly recommended that end-users refrain from the attempt to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or registered professional repairers. On the contrary, such attempts by end-users may cause safety issues and damage the product and subsequently cause fire, flood, electrocution and serious personal injury to occur.
By way of example, but not limited to, the following repairs must be addressed to authorized professional repairers or registered professional repairers: compressor, cooling circuit, main board, inverter board, display board, etc.
The manufacturer / seller cannot be held liable in any case where end-users do not comply with the above.
The spare part availability of the refrigerator that you purchased is 10 years.
During this period, original spare parts will be available to operate the refrigerator properly.
The minimum duration of guarantee of the refrigerator that you purchased is 24 months.
This product is equipped with a lighting source of the «G» energy class.
The lighting source in this product shall only be replaced by professional repairers.
Dear customer,
https://eprel.ec.europa.eu/









