NSR-S20 - Uncategorized SONY - Free user manual and instructions
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| Product Type | Network Video Recorder (NVR) |
| Brand | Sony |
| Model | NSR-S20 |
| Dimensions (W x H x D) | Approx. 440 x 88 x 330 mm |
| Weight | Approx. 6.5 kg |
| Power Supply | AC 100-240 V, 50/60 Hz |
| Power Consumption | Approx. 80 W |
| Video Compression | H.264, H.265 |
| Number of Channels | Up to 16 |
| Recording Resolution | Up to 4K (3840 x 2160) |
| Storage Capacity | Up to 4 SATA HDDs (max 10 TB each, total 40 TB) |
| Network Interface | 2 x Gigabit Ethernet |
| Video Output | HDMI, VGA |
| Audio | 1 x Audio In, 1 x Audio Out |
| Alarm I/O | 8 x Input, 4 x Output |
| Operating Temperature | 0°C to 40°C |
| Main Functions | Real-time recording, playback, motion detection, remote access, backup, event management |
| Cleaning | Wipe exterior with dry cloth; avoid liquids and abrasives |
| Safety | Do not block ventilation slots; use in dry, well-ventilated area |
| Spare Parts & Repairability | Replaceable HDDs, power supply, fans; consult service manual for repairs |
| Included Accessories | Power cord, mouse, software CD, quick start guide |
Frequently Asked Questions - NSR-S20 SONY
How do I set up the NSR-S20 for the first time?
Connect the NVR to your network via Ethernet, attach a monitor to the HDMI port, power on, and follow the on-screen setup wizard to configure IP settings, storage, and cameras.
What types of cameras are compatible with the NSR-S20?
The NSR-S20 supports ONVIF-compatible IP cameras and many Sony cameras. Check the compatibility list on Sony's website for specific models.
How can I access the recorder remotely?
Use the Sony NSR Manager software or the mobile app (Sony Security Viewer) after enabling remote access in the network settings. You may need to port forward the HTTP/HTTPS ports on your router.
How do I replace a hard drive in the NSR-S20?
Power off the unit, remove the top cover, unscrew the drive caddy, disconnect the SATA and power cables, insert a new compatible HDD (up to 10 TB), reattach cables, and secure the caddy. Power on and format the drive via the menu.
What should I do if the NVR stops recording?
Check for hard drive errors in the system menu, ensure storage is not full, verify camera connections, and review the event log for alarms. Reboot the unit if necessary.
How do I export recorded video?
Go to playback mode, select the desired time and camera, click the Export button, choose a format (e.g., MP4 or AVI), and select a destination (USB or network). The export will encode the clip.
Can I connect the NSR-S20 to a NAS?
Yes, the NVR can save recordings to a network share via iSCSI or CIFS. Configure the storage path in the Storage Management menu to add a NAS volume.
How do I update the firmware on the NSR-S20?
Download the latest firmware from Sony's support site, save it to a USB drive, insert it into the NVR, go to System > Firmware Update, select the file, and confirm. The unit will reboot during update.
What are the default login credentials?
Default username is admin, and default password is admin or blank. Change the password immediately for security.
How do I factory reset the NSR-S20?
Press and hold the reset button on the rear panel for 10 seconds while the unit is powered on. Alternatively, go to System > Maintenance > Factory Reset from the menu.
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