ALCATEL-LUCENT SPEEDTOUCH HOME - Modem/Router

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Product type ADSL Modem/Router
Brand Alcatel-Lucent
Model Speedtouch Home
Dimensions (W x D x H) 20 x 14 x 4 cm
Weight 300 g
Power supply External power adapter 12 V DC, 0.5 A
Power consumption 6 W maximum
Network interface 1 ADSL port (RJ11), 4 Ethernet 10/100 ports (RJ45)
ADSL standards ADSL, ADSL2, ADSL2+
Main functions ADSL modem, router, NAT, DHCP, firewall, VPN pass-through
Supported protocols PPPoE, PPPoA, IPoA, RFC 1483
Configuration Web interface via browser (192.168.1.1)
Security Integrated firewall, MAC filtering, SPI
Maintenance and cleaning Clean with a soft dry cloth. Do not use solvents.
Operating temperature 0 °C to 40 °C
Operating humidity 20% to 80% (non-condensing)
Spare parts and repairability Power adapter, RJ11 cable, Ethernet cable. Professional repair recommended.
General information Class B digital device compliant with Canadian radio interference regulations.

Frequently Asked Questions - SPEEDTOUCH HOME ALCATEL-LUCENT

How to connect the Speedtouch Home modem?
Connect the ADSL cable (RJ11) to the wall socket and to the modem's ADSL port. Plug in the power adapter, then connect an Ethernet cable between a LAN port of the modem and your computer. Turn on the modem.
How to access the configuration interface?
Open a web browser and type the address 192.168.1.1. The default username and password are admin / admin (or leave blank).
What to do if the DSL light blinks continuously?
This indicates that the modem cannot synchronize with the line. Check that the ADSL cable is properly connected and that you have an ADSL filter correctly installed. Contact your internet service provider if the problem persists.
How to reset the modem to factory settings?
Press the Reset button on the back of the modem for at least 10 seconds with a paperclip, then release. The lights will flash to confirm the reset.
The modem does not power on, what to check?
Make sure the power adapter is properly plugged in and the socket works. Try another power cable if possible. If the Power light remains off, the modem may be defective.
Can I use the modem without an ADSL filter?
It is strongly recommended to use an ADSL filter between the phone socket and the modem to avoid interference with telephony. Without a filter, the connection may be unstable.
How to configure WiFi?
The Speedtouch Home model does not include a WiFi module. For a wireless connection, you need to connect a WiFi access point to an Ethernet port of the modem.
What types of ADSL connection are supported?
The modem supports protocols PPPoE, PPPoA, IPoA and RFC 1483 in bridge or router mode. Check your provider's settings.
How to change the administrator password?
Log in to the web interface, go to Administration or System, then change the password. Write it down in a safe place.
The modem gets very hot, is it normal?
Some heat is normal, but if the modem becomes very hot to the touch, make sure it is well ventilated, do not cover it and avoid placing it near heat sources. If the problem persists, contact support.

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USER MANUAL SPEEDTOUCH HOME ALCATEL-LUCENT

Short Title CD-UG STHome

All rights reserved. Passing on and copying of this document, use and communication of its contents not permitted without written authorization from Alcatel.

Contents

1 Speed Touch Installation Guide 11

1.1 Get Acquainted with your Speed Touch 12
1.2 Speed Touch Installation 16

1.2.1 What you Need 17

1.2.2 STHome Wiring 18
1.2.3 STHome Power On/Off Behaviour 20

2 Speed Touch Configuration Guide 21

2.1 Check your PC Configuration 22
2.2 Check your SP's Service Offerings 23
2.3 Speed Touch Configuration 24

2.3.1 STHome Web Interface Access 25
2.3.2 STHome Packet Services 27
2.3.3 Transparent Bridging Packet Service Configuration 29
2.3.4 Bridged PPPoE Packet Service Configuration 30
2.3.5 PPPoA-to-PPTP Relaying Packet Service Configuration 31
2.3.6 Advanced STHome Configuration 33

3 Configuration - Bridging and Bridged PPPoE 37

4 Configuration - PPPoA-to-PPTP Relaying 39

4.1 MS Windows 98 Dial-Up Networking 40

4.1.1 Create a New Dial-Up Networking Icon 41
4.1.2 Opening and Closing a Dial-Up Session 44

4.2 PPPoA/PPTP Configuration 46

5 Networking - ATM 49

5.1 The ATM Packet Switching Technology 50
5.2 The Speed Touch Phonebook 52
5.3 AutoPVC 54

6 Networking Services - IP, DHCP and DNS 55

6.1 Packet Services and IP 56

6.1.1 Transparent Bridging 57
6.1.2 PPPoA-to-PPTP Relaying 58

6.2 Speed Touch Addresses 59
6.3 Speed Touch DHCP 61
6.4 Speed Touch DNS 64

7 Maintenance - Speed Touch Software 67
8 Maintenance - Speed Touch Password 71
9 Maintenance - Speed Touch To-Defaults 73

9.1 Ping-of-Life 74
9.2 Speed Touch Reset 76

9.2.1 Browse-to-Defaults 77
9.2.2 Ping-to-Defaults 78
9.2.3 Switch-to-Defaults 79

Abbreviations 83

AppendixA Speed Touch Troubleshooting 85
AppendixB Speed Touch Specifications 87
AppendixC Speed Touch Default Assignments 93
AppendixD Safety and Agency Regulatory Notices 97

Alcatel Speed Touch Home

Introduction

ALCATEL-LUCENT SPEEDTOUCH HOME - Introduction - 1

The Alcatel Speed Touch™ Home DSL modem provides high-speed access to the Internet for fastidious home users.

For optimal Local Area Network (LAN) performance the Alcatel Speed Touch™ Home includes a comprehensive set of features, as there are static IP routing, a DHCP server and DNS server.

ADSL/POTS and ADSL/ISDN

Two variants of Alcatel's Speed Touch™ Home Asymmetric Digital Subscriber Line (ADSL) modems exist:

An ADSL/POTS variant connecting to an analog POTS() line
An ADSL/ISDN variant connecting to a digital ISDN (^
*) line (compliant to ETSI standards)

() Plain Old Telephone Service (POTS)
(^
*) Integrated Services Digital Network (ISDN)

Terminology

For readability, the Alcatel Speed Touch™ Home will be referred to as STHome in this User's Guide.

Safety instructions

Prior to connecting the Alcatel Speed Touch™ Home, read the Safety Instructions in appendix D.

ALCATEL-LUCENT SPEEDTOUCH HOME - Safety instructions - 1

CAUTIONWARNING

The following words and symbols mark special messages throughout this document:

WARNING: indicates that failure to follow the directions could cause bodily harm or loss of life.

CAUTION: indicates that failure to follow the directions could result in damage to equipment or loss of information.

Trademarks

The following trademarks are used in this document:

Speed Touch™ is a trademark of the Alcatel Company
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation
WindowsTM and Internet ExplorerTM are trademarks of Microsoft Corporation
Apple® and Mac®OS are registered trademarks of Apple Computer Inc.
- UNIX® is a registered trademark of UNIX System Laboratories, Inc.
Ethernet™ is a trademark of Xerox Corporation.

Other products may be trademarks or registered trademarks of their respective manufacturers.

Service Provider

For readability, the term Service Provider (SP) will be used to designate all organizations which provide either DSL connectivity, Internet access or Corporate access, for example an Internet Service Provider (ISP).

PC, workstation, terminal, ...

For readability, PC will refer to all involved computer devices which are able to interact with the STHome, i.e. Personal Computer (PC), Macintosh computer, workstation, (remote) terminal, etc.

Disclaimer

All examples throughout this User's Guide refer to :

"Net 10" IP addresses for local network configurations
VPI 0 or VPI 8 to identify the Virtual Path (VP) on the DSL line. However, your SP might prefer other values.

User's Guide updates

Due to the continuous evolution of the Alcatel DSL technology, existing products are regularly upgraded. Alcatel documentation changes accordingly.

For more information on the newest technological changes and documents, please consult the Alcatel web site at following Uniform Resource Locator (URL):

http://www.alcatel.com

http://www.alcateldsl.com

Alcatel

Speed Touch™Home

Quick Guide

1 Speed Touch Installation Guide

Aim of this Quick Guide Use this chapter to quickly connect your STHome.

In this chapter

TopicSee
Get Acquainted with your STHome1.1
STHome Installation1.2

1.1 Get Acquainted with your Speed Touch

Delivery check

Check your STHome package for the following items:

The Alcatel Speed Touch™ Home
1 Power supply adapter with 2m (6.56ft.) connecting cable
2m Cat.5 straight-through Ethernet/ATMF cable (RJ45/RJ45)
2m DSL cable (RJ11/RJ11, RJ14/RJ14)
This User's Guide, either in hard copy format or on CD-ROM.

Damaged or missing items

In the event of damaged or missing items, contact your local product dealer for further instructions.

Other materials

Your STHome shipping carton may also include release notes, safety and conformity declarations and other materials.

The STHome

The STHome is presented in a slim line box:

ALCATEL-LUCENT SPEEDTOUCH HOME - The STHome - 1

Five front panel LEDs

The STHome is equipped with 5 LEDs on its front panel, indicating the state of the device:

IndicatorDescription
NameColorState
LANGreenFlashingData is flowing from/to the Ethernet port(s).
OffNo activity on the Ethernet port(s).
Line TXGreenFlashingATM cells are being sent over the DSL line.
OffNo transmission activity.
Line RXGreenFlashingATM cells are being received via the DSL line.
OffNo reception activity.
Line SyncGreenFlashingDuring initialization of the DSL line.
OnDSL line synchronization achieved.
PWR/AlarmGreenOnPower on, normal operation.
AmberOnPower on, start-up failed.
RedFlashingPower on, POST(*) pending.
OnPower on, POST(*) failed.

(*) Power On Self Test (POST)

STHome models

Two STHome models can be identified:

The single 10Base-T Ethernet port STHome model:

ALCATEL-LUCENT SPEEDTOUCH HOME - STHome models - 1

The dual port STHome model with both 10Base-T Ethernet port and ATM Forum - 25.6 Mbps (ATMF-25.6) port:

ALCATEL-LUCENT SPEEDTOUCH HOME - STHome models - 2

Back panel parts

The ADSL/POTS or ADSL/ISDN "Line" port
The "Defaults" push button
The "10Base-T MDI-X" Ethernet port
The optional "ATM-25.6" port
The "DC" power socket
The power switch.

See section 1.2 for more information.

ADSL/POTS and ADSL/ISDN

Two Asymmetric Digital Subscriber Line (ADSL) STHome variants exist:

An ADSL/POTS STHome connecting to an analog POTS(*) line
An ADSL/ISDN STHome connecting to a digital ISDN** line.

() Plain Old Telephone Service (POTS)
(
) Integrated Services Digital Network (ISDN)

Identify your variant

Use only the STHome variant which is appropriate for the DSL service delivered to your local premisses.

Therefore, firstly identify your STHome via the marking label on the bottom:

ALCATEL-LUCENT SPEEDTOUCH HOME - Identify your variant - 1

ALCATEL-LUCENT SPEEDTOUCH HOME - Identify your variant - 2

ALCATEL-LUCENT SPEEDTOUCH HOME - Identify your variant - 3
CPYYWWNNNNN

ALCATEL-LUCENT SPEEDTOUCH HOME - Identify your variant - 4

ALCATEL-LUCENT SPEEDTOUCH HOME - Identify your variant - 5

ALCATEL-LUCENT SPEEDTOUCH HOME - Identify your variant - 6
MODEL NUMBER:
3EC 18704BC AA01

Speed Touch Home POTS Network Terminator

In the figure above, an example is provided of the marking label for an ADSL/POTS STHome variant.

Note: For ADSL/ISDN variants, the description POTS is replaced by ISDN.

The North-American market uses exclusively ADSL/POTS variants.

The marking label is similar to the example below:

ALCATEL-LUCENT SPEEDTOUCH HOME - Speed Touch Home POTS Network Terminator - 1

ALCATEL-LUCENT SPEEDTOUCH HOME - Speed Touch Home POTS Network Terminator - 2
CP992300XXX

Speed Touch Home NT Tested to Comply with

ALCATEL-LUCENT SPEEDTOUCH HOME - Speed Touch Home POTS Network Terminator - 3

FCC rules Part 15 and Part 68

FOR HOME OR OFFICE USE CC ID:6VUBEL-35680-DL-N

REN: < 0.1

Made in: Country

ALCATEL-LUCENT SPEEDTOUCH HOME - Speed Touch Home POTS Network Terminator - 4
LISTED

I.T.E.E168438

ALCATEL-LUCENT SPEEDTOUCH HOME - Speed Touch Home POTS Network Terminator - 5

ALCATEL-LUCENT SPEEDTOUCH HOME - Speed Touch Home POTS Network Terminator - 6
MODEL NUMBER:
3EC 18204BC AA01

PART OF A SYSTEM THAT IS COVERED IN WHOLE OR IN PART BY ONE OR MORE OF THE FOLLOWING U.S. PATENTS 5,636,253,5,633,817,5,657,355,5,903,612,5,867,528 5,951,660,6,044,151,6,072,810,6,088,386,6,105,084

1.2 Speed Touch Installation

Aim of this section

Use this section to install your STHome.

In this section

TopicSee
What you Need1.2.1
STHome Wiring1.2.2
STHome Power On/Off Behaviour1.2.2

1.2.1 What you Need

DSL service

Depending on the STHome variant you purchased, the following DSL service must be available at your local premisses:

ADSL/POTS
ADSL service must be enabled on your POTS telephone line.
ADSL/ISDN
ADSL service must be enabled on your ISDN telephone line.

As both telephone and ADSL service are simultaneously available from the same copper pair, you need a central splitter or distributed filters for decoupling ADSL and telephone signals.

Contact your SP for more information.

Ethernet port

To use the Ethernet port you need at least:

One PC with an Ethernet 10Base-T PC-Network Interface Card (NIC) installed
For local networking, a 10Base-T hub and the necessary connection cables.

To use the (optional) ATMF-25.6 port you need:

A PC with an ATMF-25.6 PC-NIC installed
For ATM networking, a workgroup ATM switch.

1.2.2 STHome Wiring

Wiring procedure

Proceed as follows:

  1. Use the included LAN cable to wire your PC's Ethernet port to STHome's Ethernet interface.
  2. If you have a dual port STHome you can use the included LAN cable to wire your PC's ATMF-25.6 port to the STHome's ATMF-25.6 port.
  3. Use the included DSL cable to wire the STHome's Line port to your DSL wall outlet.
  4. Plug the adapter's coaxial jack into the STHome's receptacle marked 'DC'.

Note: Firstly check whether the included mains adapter suits the local power specifications. If you are not sure of the regional power conditions, check the adapter's specifications in section B.2 and contact your local power company.

Single PC wiring

Once all connections are made the result should look similar as below:

ALCATEL-LUCENT SPEEDTOUCH HOME - Single PC wiring - 1

Single PC wiring

Using a hub you can connect multiple PCs to your STHome:

ALCATEL-LUCENT SPEEDTOUCH HOME - Single PC wiring - 1

MDI vs. MDI-X hub ports and the STHome

In the above figure an MDI-X port on the hub connects to the STHome. Therefore, a crossover LAN cable is used.

Note: In case the hub's "uplink" port is used to wire the STHome you can use the included straight-through LAN cable.

ALCATEL-LUCENT SPEEDTOUCH HOME - MDI vs. MDI-X hub ports and the STHome - 1

Cascading Repeating Hubs

You may cascade up to four repeating hubs in your LAN (limitations of Repeating Ethernet V2.0/IEEE802.3 hubs). In case more hubs need to be cascaded, you must use switching hubs.

ALCATEL-LUCENT SPEEDTOUCH HOME - Cascading Repeating Hubs - 1

10Base-T Half Duplex Interfacing

Make sure the 10Base-T port(s) of your PC(s) are configured for either Auto Negotiation or Half Duplex.

Never configure the 10Base-T Ports for Full-Duplex!

1.2.3 STHome Power On/Off Behaviour

Turn on your STHome

Once all previous steps are completed, you can turn the STHome on (I) or off (O) with the power switch.

POST phases

As soon your STHome is turned on, you can check the "PWR/Alarm" LED to see how the Power On Self Test (POST) progresses.

Phase“PWR/Alarm” LED IndicationDescription
1Flashing redPOST pending
2Solid amberStart-up failed
Solid redPOST failed
Solid greenNormal operation

Ethernet port LED

The Ethernet port on the back panel has a LED:

ALCATEL-LUCENT SPEEDTOUCH HOME - Ethernet port LED - 1

IndicatorDescription
NameColorState
IntegrityGreenOffNo connection on this port.
OnEthernet link up.

If the STHome and other LAN device(s) are properly connected and powered on, the particular green LED lights up.

2 Speed Touch Configuration Guide

Aim of this Quick Guide

Use this chapter to quickly configure your STHome for Internet connectivity.

In this chapter

TopicSee
Check your PC configuration2.1
Check your SP’s Service Offerings2.2
STHome Configuration2.3

2.1 Check your PC Configuration

PC requirements

This User's Guide presents typical configurations based on PC(s) with following basic configuration:

The PC's Operating System (OS) supports the TCP/IP protocol suite
The PC is configured with a fixed "Net10" IP address (*)
A Web browser is installed.

(*) The STHome DHCP server is by default disabled.

Packet service requirements

Depending on the supported Packet Service(s) on the VC(s), the following additional requirements apply:

In case of Transparent Bridging:

The SP might provide static IP address(es) for your PC(s) or require you to enable DHCP

In case of Bridged PPPoE:

  • A PPPoE session client application must be readily installed on your PC

In case of PPPOA-to-PPTP Relaying: a PPTP dial-in application(*)

The PC's OS must support Point-to-Point Protocol (PPP) and Point-to-Point Tunnelling Protocol (PPTP).

Note: All Microsoft Windows OSs support PPP and PPTP.

A PPTP Dial-Up application must be installed on your PC.

Note: All Microsoft Windows OSs have a PPTP Dial-Up application installed per default.

2.2 Check your SP's Service Offerings

Service Offering

The SP provides at least the following information:

The VPI/VCI of the Virtual Channel (VC) to use on the DSL line
The Packet Service supported on this VC
The Encapsulation Method (if different from the Connection Service's default encapsulation)
User name and Password for your User Account (if needed).

Your STHome supports multiple simultaneous VCs on the DSL line. If your SP exploits this capability, he will provide this information per VC.

Example 1:

VPI/VC1 = 0/35
Packet Service = Transparent Bridging
Encapsulation Method : Bridge default, i.e. LLC/SNAP

Example 2:

VPI/VC1 = 8/48
Packet Service = PPPoA-to-PPTP Relaying (RFC2364 PPPoA)
Encapsulation Method : pptp default, i.e. VC-MUX
User name:John Doe

Password for this User name : doejohn

Packet Service configuration

As soon as you know the Packet Service supported on a VC, you can configure your STHome, if needed.

Following combinations are possible:

Connection ServicePacket Service
RFC1483 Bridgingbridge – Transparent Bridging
bridge – Bridged PPPoE (*)
RFC2364 PPPoApptp – Relayed PPPoA(**)

() A PPPoE Client application must be installed on your PC.
(^
*) A PPTP Dial-Up application must be installed on your PC.

2.3 Speed Touch Configuration

In this section

TopicSee
STHome Web Interface Access2.3.1
STHome Packet Services2.3.2
Transparent Bridging Packet Service Configuration2.3.3
Bridged PPPoE Packet Service Configuration2.3.4
PPPoA-to-PPTP Relaying Packet Service Configuration2.3.5
Advanced STHome Configuration2.3.6

2.3.1 STHome Web Interface Access

STHome access

The STHome features well chosen defaults. Therefore, in most cases no additional configuration is needed for immediate Internet connectivity.

In exceptional cases additional or advanced configurations are desired, the STHome offers a user-friendly web interface.

Note: You can also configure the STHome through its Command Line Interface (CLI), accessible via a Telnet session.

Accessing the STHome

Proceed as follows:

  1. Start the Web browser on your PC.
  2. Contact the STHome by entering one of the following:

The STHome IP address (default 10.0.0.138)
The STHome DNS hostname (default SpeedTouch.lan).

  1. In case the STHome is protected by a System Password and authentication window will pop up.

Enter the system password in the 'Password' field.

  1. As a result the 'Welcome to the World of DSL' page pops up:

ALCATEL-LUCENT SPEEDTOUCH HOME - Accessing the STHome - 1

Each button on the left side of the STHome pages represents a STHome configuration page, yielding all configurational possibilities related to the menu subject.

Following buttons are available:

Click this button ...To ...
ALCATELReturn to the 'Welcome to the World of DSL' page.
Initial SetupConfigure user defined STHome IP parameters.
System setupSet a System password Perform a Browse-to-Defaults.
PhonebookOverview the record of all possible, and existing ATM connections.
RoutingConfigure the STHome IP settings.
PPTPConfigure the PPPoA-to-PPTP Relaying packet service.
BridgeConfigure the Bridging packet service. View Bridging MAC layer data.
DHCPConfigure the STHome DHCP server/client.
DNSConfigure the STHome DNS server/client.
UpgradeUpgrade STHome software.
Save allSave all changes made to persistent memory.
HelpPop up the STHome help pages.

Note: The following buttons have no functionality on the STHome:

Dial-in PPP and CIP

2.3.2 STHome Packet Services

What is a packet service?

Packet services are the core functions of the STHome. They provide that frames or packets get forwarded from the LAN side towards the DSL line and vice versa.

Four packet services

Transparent Bridging
Bridged PPPoE
PPPoA-to-PPTP Relaying
ATM cell switching (^*)

(*) Requires the optional ATMF-25.6 port.

Multiprotocol

All examples in this User's Guide are based on the Internet Protocol (IP) suite.

However, the STHome DSL modem is a true multiprotocol device: it can easily handle most other popular protocol suites

Examples in this User's Guide

This User's Guide presents typical configurations, but as an experienced user you are free to experiment and to find an optimal configuration.

Two access methods

Direct access

Once initial configuration is done, continuous and immediate access is available via the DSL line.

For direct access use:

Transparent Bridging

Dial-in access

In this mode access must be explicitly established, e.g. by "dialing" into a Remote Access Server (RAS).

For dial-in access use either of:

Bridged PPPoE
- PPPoA-to-PPTP Relaying.

Transparent Bridging

The STHome IEEE802.1D Transparent Bridging packet service (further referred to as Bridging) offers complete protocol transparency and has inherent configuration simplicity. Yet it provides excellent forwarding performance.

PPPoE PPPoE is one of two popular mechanisms to get in touch with the SP.

Bridged PPPoE

By installing a PPPoE client application (provided by your SP.) on your PC(s) and by using the STHome's bridge, connectivity can be established.

PPPoA The other method to get in touch with the SP over the DSL line is PPPoA.

PPPoA-to-PPTP Relaying

Similar to Bridged PPPoE this requires installation of a PPTP dial-in application (*) on your PC(s).

(*) Most popular OSs have a PPTP dial-in application installed, e.g. Microsoft Dial-Up Networking, or support PPTP Tunneling software to be installed.

The STHome packet services can be summarized as follows:

PortPacket ServiceUser/VCIP AddressProtocol
10Base-T EthernetBridgingn1 per userMultiprotocol
Bridged PPPoEn1 per userMultiprotocol (*)
PPPoA/PPTP11 per userMultiprotocol (*)
ATMF-25.6 (optional)ATM Cell Switching The functionality of ATM Cell switching depends on the capabilities, offered by the drivers included with the ATMF-25.6 PC-NIC.

(*) The supported protocol(s) depend on the provisioning by the session client application, e.g. IP, IPX and NETBEUI for Microsoft's Dial-Up Networking application for PPPoA-to-PPTP Relaying.

2.3.3 Transparent Bridging Packet Service Configuration

Bridging configuration

Per default, following Bridging entry is preconfigured:

Br1 (Bridge on 8.35)

In case this Bridging entry does not meet your requirements, you can configure a new one as follows:

  1. If needed, add a Bridging phonebook entry with the correct VPI/VCI on the 'Phonebook' page.
  2. On the 'Bridge' page, select this phonebook entry from the 'Bridge Port' pop-down list.
  3. For this entry, select the correct encapsulation method.
  4. Click Add and Save all to finish the procedure.

Using Bridging

Make sure your STHome is turned on first.

Turn on your PC(s), start your Web browser and you are on the Internet.

Although the access method of the bridge is 'Always-on', the remote organization might ask for a user name and password.

ALCATEL-LUCENT SPEEDTOUCH HOME - Using Bridging - 1

CAUTION

Transparent Bridging and DHCP

If the SP requires you to use DHCP on your local PC(s), you must disable the STHome DHCP server.

This is to avoid conflicts between two DHCP servers.

Detailed packet service use description

For more information on the configuration and use of the Bridging packet service, see chapter 3.

2.3.4 Bridged PPPoE Packet Service Configuration

Bridged PPPoE configuration

As the Bridged PPPoE packet service implies nothing more than using the STHome Transparent Bridging packet service, no specific configuration for Bridged PPPoE is required on the STHome.

However, you may need to configure the Transparent Bridging packet service of the STHome in order to meet the requirements of your SP regarding VC(s) and encapsulation.

For more information on the configuration of the Bridging packet service, see chapter 3.

Using Bridged PPPoE

To use Bridged PPPoE, a PPPoE client must be installed on your PC. The SP will provide the PPPoE client software. Contact him for more information.

2.3.5 PPPoA-to-PPTP Relaying Packet Service Configuration

PPPoA-to-PPTP Relaying configuration

Per default, following PPTP phonebook entries are available for PPPoA/PPTP connections:

RELAY_PPP1 (PPTP on 8.48)

RELAY_PPP2 (PPTP on 8.49)
RELAY_PPP3 (PPTP on 8.50)
RELAY_PPP4 (PPTP on 8.51)

In case these PPTP phonebook entries do not meet your requirements, you can configure a new one as follows:

  1. If needed, add a PPTP phonebook entry with the correct VPI/VCI on the 'Phonebook' page.
  2. On the 'PPTP' page, select this phonebook entry from the 'Name' pop-down list.
  3. For this entry, select the correct encapsulation method.
  4. Optionally, select the type of HDLC Framing.

Note: Only in very exceptional cases the default HDLC framing (Never) must be altered.

  1. Click Add and Save all to finish the procedure.

Creating a PPTP connection icon

Most PPTP Tunneling applications provide a Graphical User Interface (GUI) guided procedure for the initial creation of a PPTP session icon.

The result of such creation is in most cases an icon or entry in a folder or a table called 'RAS', 'Dial-Up Networking', 'PPTP', 'Call sessions', 'Remote Access', etc.

PPTP connection parameters

During the initial configuration of your PPTP connection icon, you must provide the following parameters:

A name for the PPTP connection icon
The VPN server's IP address or DNS hostname, i.e. the STHome's IP address or DNS hostname.

Optionally, you can complete this entry with

The VC's PPTP phonebook name — configured on your STHome — to be used for this connection.

Note: Only in case multiple PPTP phonebook entries are directed towards different destinations, you must add the appropriate phonebook name to the dial-string. This allows the STHome to open the session to the correct specific destination. In case all PPTP phonebook entries are directed towards the same destination, it is better not to add a phonebook name to the dial-string.

Detailed packet service use description

For more information on the configuration and use of the PPPoA-to-PPTP Relaying packet service, see chapter 3.

2.3.6 Advanced STHome Configuration

Overview Use the following parts to explore STHome's capabilities:

Alcatel Speed Touch™ Configuration
Bridging and Bridged PPPoE3
PPPoA-to-PPTP Relaying4
Alcatel Speed Touch™ Networking
ATM5
IP, DHCP and DNS6
Alcatel Speed Touch™ Maintenance
Alcatel Speed Touch™ Software7
Alcatel Speed Touch™ Password8
Alcatel Speed Touch™ To-Defaults9
Alcatel Speed Touch™ Appendices

Learning more

The STHome is an advanced product. Describing everything in detail goes beyond the perspective of this User's Guide.

However, in case you want to explore STHome's possibilities and interfaces in deep, you can always consult other Alcatel Speed Touch™ DSL product's User's Guides available from Alcatel's Support website at:

http://www.alcatel.com

http://www.alcateldsl.com

Alcatel Speed Touch™ Home

Configuration

3 Configuration - Bridging and Bridged PPPoE

Transparent Bridging

Transparent Bridging is the packet service of your choice as it:

Is platform and OS independent
Is true multiprotocol
Has no performance limitations in the Alcatel implementation
Has almost no constraints on the number of attached users.

Bridged PPPoE

The STHome transparent bridge can be used in combination with a PPP over Ethernet (PPPoe) client installed on your PC.

The resulting Bridged PPPoE packet service provides similar dial-in experience as found on point-to-point connections.

The 'Bridge' page

Click Bridge in the left pane of the STHome pages to pop up the 'Bridging' page:

ALCATEL-LUCENT SPEEDTOUCH HOME - The 'Bridge' page - 1

Tables The 'Bridging Ports' table indicates all currently configured Bridging entries and allows to add or delete entries.

The 'Aging' box indicates the aging timer of the bridge internal database. The allowed range is from 10 seconds to 12 days.

Transparent Bridging relies completely on its filtering database for its frame forwarding through the bridge. Click Bridge data on the 'Bridge' page to overview all current MAC entries.

Adding entries

  1. Browse to the 'Bridge' page.
  2. Select the phonebook entry from the 'Bridge port' pop-down list.

Note: In case the presented phonebook entries do not suite your desired configuration, you must firstly create a correct phonebook entry. See section 5.2 for more information.

  1. Select the encapsulation method for the Bridging port from the 'Encap' pop-down list (per default set to LLC/SNAP).
  2. Click Add and Save all to finish the procedure.

Deleting entries

On the 'Bridge' page, click Delete next to the Bridging entry you want to delete. As a result your selection is deleted.

Click Save all

4 Configuration - PPPoA-to-PPTP Relaying

Introduction

PPPoA-to-PPTP Relaying(*) is the packet service of your choice as it:

Provides standard Dial-in PPP behavior
Supports security via identification, authentication and encryption
Has multiprotocol support depending on the PPTP implementation, e.g. for MS Windows: TCP/IP, IPX/SPX and NETBEUI
Offers complete TCP/IP protocol transparency; no NAPT is required
Supports concurrent access to multiple remote destinations (depending on provisioning).

(*) PPPoA-to-PPTP Relaying is also referred to as Delayed PPP over ATM (PPPoA) or PPPoA/PPTP.

Topics

TopicSee
MS Windows 98 Dial-Up Networking4.1
PPPoA/PPTP Configuration4.2

4.1 MS Windows 98 Dial-Up Networking

In this section

The following overview summarizes the necessary steps to setup a Microsoft Windows 98 PC for the use of PPPoA-to-PPTP Relaying:

StepActionSee
1Configure a Private IP address on your PC
2Create a new Dial-Up Networking icon4.1.1
5Open a Dial-Up Session4.1.2
6Surf the Internet.
7Close a Dial-Up Session in Use4.1.2

4.1.1 Create a New Dial-Up Networking Icon

Procedure Proceed as follows:

StepAction and Description
1Double-click the 'My Computer' icon on your desktop. My Computer
2Double-click the 'Dial-Up Networking' icon. Dial-Up Networking
3Double-click the 'Make New Connection' icon to activate the 'Make New Connection' wizard. Make New Connection
4If you use the Dial-Up Networking application for the first time, the 'Welcome to Dial-Up Networking' window appears. In that case, click Next > The 'Make New Connection' window pops up: Make New Connection Type a name for the computer you are dialing: Corporate Select a device: Microsoft VPN Adapter Configure...
5In the first input field of the 'Make New Connection' window, type a name, e.g. an alias for the organization you are connecting to. Note: This name will appear below the Dial-Up icon at the end of this procedure.
6In the 'Select a device' listbox of the 'Make New Connection' window you must select the 'Microsoft VPN Adapter' for PPTP tunneling.
7Click Next > to pop up the VPN server window: Make New Connection Type the name or address of the VPN server: Host name or IP Address: 100013E < Back Next > Cancel
8Enter the DNS hostname or IP address of the Virtual Private Net-work (VPN) server. Note: "VPN server" is another word for PPTP server, which is in this case your STHome. The default IP address for the STHome is 10.0.0.138. Its default hostname is "SpeedTouch". Optionally, you can add the phonebook name to specify which VC is to be used for the connection.
9A window pops up confirming that you have successfully installed a new Dial-Up connection. Click Finish to finish the procedure.

Result A new icon with the name of the connection you have just created will be added to your 'Dial-Up Networking' folder:

ALCATEL-LUCENT SPEEDTOUCH HOME - Create a New Dial-Up Networking Icon - 1

Creating multiple Dial-Up icons for multiple destinations

Per destination you can create a unique icon. To do so, repeat the steps starting with step 3 of the previous procedure.

4.1.2 Opening and Closing a Dial-Up Session

Opening a session Proceed as follows:

StepAction and Description
1Double-click the appropriate Dial-Up icon in the 'Dial-Up Networking' folder or double-click its shortcut on your desktop. Corporate The 'Connect To' window pops up:
Connect To Corporate User name: John Doe Password: xxxx Save password VPN server: 10.0.0.138 Connect Cancel
2Fill in your user name and password, according your user account at the SP. Note: If you want the current Dial-Up connection to remember your credentials for future use, check the 'Save Password' box (✓). Make sure though, that you have logged in when you boot your PC.
3Click Connect The 'Connecting To Corporate' window appears shortly before being minimized in the system tray: 2:31 PM
4Start your application now, e.g. a Web browser.

While you are connected

Once the Dial-Up connection is established, you can find the MSDUN icon showing two PCs connected to each other in the system tray:

ALCATEL-LUCENT SPEEDTOUCH HOME - While you are connected - 1

2:31 PM

The MSDUN icon symbolizes activity on the PPPoA/PPTP connection by flashing PC(s):

A flashing "Front" PC symbolizes upstream (T_X) link activity (from your local PC towards the STHome)
A flashing "Behind" PC symbolizes downstream (R_X) link activity (from the STHome towards your PC).

Closing a session

Proceed as follows:

StepAction and Description
1If the Dial-Up connection is minimized, click the MSDUN icon in the system tray: 2:31 PM The 'Connected To' window pops up.
2Click Disconnect to close the Dial-Up session.

Result The PPTP tunnel to the STHome will no longer exist. The PPPoA/PPTP entry on the STHome is made available again for other users.

4.2 PPPoA/PPTP Configuration

The 'PPTP' page

Click PPTP in the left pane of the STHome pages to pop up the 'PPTP' page:

ALCATEL-LUCENT SPEEDTOUCH HOME - The 'PPTP' page - 1

Tables The 'PPTP Connections' table indicates all currently configured PPPoA-PPTP Relaying entries and allows to add or delete entries.

Adding entries

  1. Browse to the 'PPTP' page.
  2. Select the phonebook entry from the 'Name' pop-down list.
  3. Select the encapsulation method for the PPPoA/PPTP entry from the 'Encap' pop-down list (per default set to VC-MUX).
  4. Select the HDLC framing from the 'HDLC' pop-down list (per default set to "never").
  5. Click Add and Save all to finish the procedure.

Deleting entries

On the 'PPTP' page, click Delete next to the PPPoA/PPTP entry you want to delete. Click Save all to finish the procedure.

Alcatel

Speed Touch™Home

Networking

5 Networking - ATM

Introduction

All data arriving at and departing from your STHome via the DSL line is carried in Asynchronous Transfer Mode (ATM) cells.

In this way, ATM is the fundamental communication "language" for the STHome towards the remote devices.

The dual port STHome model, equipped with the additional ATMF-25.6 port, is even capable to extend ATM connectivity up to your local PC or local network (via ATM switches).

In this chapter

TopicSee
The ATM Packet Switching Technology5.1
The STHome Phonebook5.2
AutoPVC5.3

5.1 The ATM Packet Switching Technology

ATM Switching

ATM is a connection-oriented packet switching technology using fixed-size packets, called cells.

These cells consist of a header and a payload and are switched through a public or private ATM network depending on the contents of the header.

End-to-end connections are formed by cross-connecting individual ATM segments in ATM switches.

Each ATM cell carries two labels called Virtual Path Identifier (VPI) and Virtual Channel Identifier (VCI) as part of its header.

An ATM channel, commonly referred to as Virtual Channel, is fully identified by these two labels. Therefore, multiple ATM channels can reside on your DSL line.

All STHome ATM connections are static, i.e. of type Permanent Virtual Channel (PVC).

End-to-end ATM connectivity

The following figure provides an overview of the end-to-end architecture of the ATM connectivity; from your STHome to remote access devices.

ALCATEL-LUCENT SPEEDTOUCH HOME - End-to-end ATM connectivity - 1
* This channel is not cross-connected
Hence no end-to-end connectivity!
Symbolizes a cross connection.

ATMF-25 port

This port, optional available on the single Ethernet port STHome, does not terminate ATM connections, it just switches ATM cells between the DSL and ATMF-25.6 port.

It is the ATMF-25.6 PC-NIC of the PC that actually initiates, or terminates ATM VCs.

It is important to check in advance which protocols are supported by the ATMF-25.6 PC-NIC driver. At least RFC1483 and RFC2364 should be fully implemented.

Ethernet port

This port terminates a number of ATM connections and extracts frames from arriving cells and encapsulates frames in departing cells.

Only frames recognized/supported by the STHome on a particular ATM connection are extracted, or encapsulated.

Currently the supported encapsulations are:

For Transparently Bridged connections:

RFC 1483, Ethernet V2.0/IEEE 802.3 bridged PDUs for both the LLC/SNAP method and VC-MUX method

For Bridged PPPoE connections:

RFC 1483, Ethernet V2.0/IEEE 802.3 bridged PDUs for both the LLC/SNAP method and VC-MUX method

For PPPoA-to-PPTP Relaying connections:

RFC 2364, PPP PDUs for both the LLC/NLPID method and VC-MUX method.

5.2 The Speed Touch Phonebook

Introduction

The STHome phonebook is like any ordinary phonebook:

"A repository for names and numbers".

However, in contrast to a standard phonebook, it contains additional connectivity information.

Basic to the STHome operation are ATM VCs. The STHome phonebook is the management tool for all possible ATM VC connections.

This section describes how to use the STHome phonebook, and consequently how to manage this VC pool.

The 'Phonebook' page

Click Phonebook in the left pane of the STHome pages to pop up the 'Phonebook' page:

ALCATEL-LUCENT SPEEDTOUCH HOME - The 'Phonebook' page - 1

Tables

The 'Phonebook' table indicates all currently configured phonebook entries and allows to add or delete entries.

The 'AutoPVC' table lists all PVCs communicated via AutoPVC. If AutoPVC is not supported at the remote side, i.e. the Digital Subscriber Line Access Multiplexer (DSLAM), the 'AutoPVC' table stays empty.

Restrictions for adding phonebook entries

Although you are free to give any name to a phonebook entry, a few restrictions apply:

You may not provide an entry with a name which already is supplied in the 'Phonebook' table.
Phonebook entries, which are intended to be used for the PPPoA-to-PPTP Relaying packet service may not start with a capital 'P', or a capital 'T'.

Each entry in the STHome phonebook must have a unique VC, i.e. a unique VPI/VCI combination. Adding a phonebook entry with a VPI/VCI, which is already used in the 'Phonebook' table, will result in an error message.

Adding phonebook entries

Proceed as follows:

  1. Browse to the 'Phonebook' page.
  2. Enter a name of your choice to identify the new phonebook entry in the 'Name' field.
  3. Enter the VC's VPI and VCI values in the 'VPI' and 'VPI' fields. Note: In most cases these values are provided by your SP.
  4. Select the Packet Service of your choice, or choose any from the 'Type' pop-down list.
  5. Click Add and Save all to finish the procedure.

Deleting phonebook entries

On the 'Phonebook' page, click Delete next to the phonebook entry you want to delete. As a result your selection is deleted. Click Save all

5.3 AutoPVC

AutoPVC

The default VCs, can be remotely modified via the AutoPVC feature of the STHome. AutoPVC operates only in conjunction with the Alcatel Digital Subscriber Line Access Multiplexer (DSLAM) – often referred to as ATM Subscriber Access Multiplexer (ASAM) – and offers the following functionality:

User VCs that are to be terminated on the Ethernet port, can be notified by the STHome (AutoPVC list and yellow bar)
User VCs that need to be cross-connected between the DSL port and the ATMF-25.6 port, can be remotely established.

Example

Suppose the SP configures one of the STHome's default terminated VCs, e.g. 8/35, on the DSLAM.

VPI/VCI 8/35 will end up in the 'AutoPVC' list:

ALCATEL-LUCENT SPEEDTOUCH HOME - Example - 1

As this VC matches with the Bridging entry Br1, this phonebook entry will be highlighted in the 'Phonebook' table:

Phonebook

ALCATEL-LUCENT SPEEDTOUCH HOME - Phonebook - 1

In this way the user can distinguish the activated VC from dummy phonebook entries.

6 Networking Services - IP, DHCP and DNS

Introduction

For Internet access, and home networking, IP^(*) plays a crucial role. Due to the flexibility and the multitude of IP features, numerous configurations are possible.

(*) Although not the same, IP is often referred to as Transmission Control Protocol (TCP)/IP.

In this chapter

TopicSee
Packet Services and IP6.1
STHome Addresses6.2
STHome DHCP6.3
STHome DNS6.4

6.1 Packet Services and IP

Introduction

In this section the interaction between IP addresses and packet services is described.

Apart from Bridging, all packet services require the IP suite, and even the Bridging packet service will in most cases be used in combination with IP addressing.

In this section

TopicSee
Transparent Bridging6.1.1
PPPoA-to-PPTP Relaying6.1.2

6.1.1 Transparent Bridging

IP vs. Bridging

Basically, Bridging does not require any IP address at all: neither in your PC(s), nor in your STHome.

However, in case of Internet access, private IP networking or in case the Bridging packet service is used for Bridged PPPoE, your PC(s) must be configured for TCP/IP.

Typical Bridging setup

In most cases, your SP will require you to use DHCP for your PC. In this case the DHCP server is at the remote side of the DSL connection. Therefore, your STHome's DHCP server must be disabled.

Using TCP/IP and Bridging

Your SP may:

Provide you with an IP address
Require you to use DHCP.

Local IP communication

Alternatively, a second but Private IP address can be manually configured for local IP communication. It depends on your OS whether it supports this combination.

e.g. Microsoft supports Logical Multihoming via Registry keys.

ALCATEL-LUCENT SPEEDTOUCH HOME - Local IP communication - 1

Bridging & DHCP Service

The STHome DHCP server is by default disabled.

In case you use your STHome in Bridging mode and your ISP requires you to enable DHCP in your PC(s), the DHCP server inside the STHome must be disabled to avoid conflicts between two DHCP servers being active at the same time.

Setting the DHCP modes of your STHome is described in section 6.3.

6.1.2 PPPoA-to-PPTP Relaying

IP vs. PPPoA/PPTP

Prior to using PPTP, local IP addresses must be configured. The use of these IP addresses is limited to the local network.

Private IP addresses

You are free to choose any IP address as long as it is compatible with your local network and is unique in that same network.

As the STHome has a preconfigured "Net10" address (10.0.0.138), you should configure IP addresses like 10.0.0.1, 10.0.0.2, ... on your PCs.

Note: IP addresses can be configured automatically via STHome's DHCP server. See section 6.3 for more information.

Public IP addresses

A second set of (Public) IP addresses having end-to-end scope will automatically be negotiated via the PPP protocol inside your PC(s).

Simultaneous use of public & private IP

Both Public and Private IP addresses are active simultaneously because of tunneling. In fact two "nested" IP layers exist: the Public IP layer which is carried within the Private IP layer on the local LAN.

PPP IP address negotiation

By default the PPTP tunnel application automatically negotiates the Public IP address.

In case your SP instructs you to use a static IP address for Relayed PPPoA, most dial-in applications allow a static IP address to be supplied.

6.2 Speed Touch Addresses

Introduction

Like any other member of a LAN, the STHome must be locally identified by an IP address to be able to communicate with other local LAN devices.

This section deals with the IP address configuration of the STHome for local communication only.

Assigning IP addresses to the STHome

IP addresses can be assigned to the STHome in several ways. Summarized, following IP address types exist:

The default IP address: 10.0.0.138
IP addresses assigned via the 'Initial Setup' page
IP addresses assigned via a 'Ping-of-Life™
IP addresses assigned to the STHome via DHCP.

STHome and multiple IP addresses

As the STHome IP layer supports logical multi-homing (one interface supporting multiple IP addresses), both statically and dynamically configured IP address(es) can be active at the same time.

'IP address' table

On the STHome 'Routing' page the 'IP address' table summarizes all IP addresses configured on any of the STHome interfaces.

Setting an IP address via the 'Initial Setup' page

Proceed as follows:

  1. Click Initial Setup in the left pane of the STHome pages to pop up the 'Initial Setup' page:

ALCATEL-LUCENT SPEEDTOUCH HOME - 'IP address' table - 1

  1. Enter an IP address in the 'IP Address' field.
  2. Enter a netmask for applying subnetting in your network in the 'Subnetmask' field.
  3. Click Apply . As a result the new IP settings are applied:

RESULT : the IP settings have been applied. Change the IP settings on your own machine (if needed) and point your browser at the new address (http://10.0.0.151/) to verify connectivity with the new configuration. Use 'Save all' to make it permanent.

  1. To verify connectivity, point your Web browser to the new IP address. Make sure though that your PC shares the same subnet.
  2. Click Save all to store the applied IP settings to permanent storage.

Sample configuration: single PC

In the below figure, a simple configuration is given: One PC attached to the STHome:

IP address : 10.0.0.138

(Sub)netmask:255.255.0.0

Default Gateway : none

IP address : 10.0.0.1

(Sub)netmask:255.255.0.0

Default Gateway : none

ALCATEL-LUCENT SPEEDTOUCH HOME - 'IP address' table - 2

6.3 Speed Touch DHCP

DHCP Depending on the size and complexity of your network, a few DHCP configurations can be envisaged:

LAN TypeDHCP ModeArgumentation
SimpleNoAll few members of the small LAN have static IP addresses, including the STHome.
Medium sizedServerFor small home LANs it might be worthwhile to configure all of your LAN devices as DHCP clients, and the STHome as the DHCP server. In this configuration each time a computer starts, it will obtain its IP configuration from the STHome.
AdvancedClientFor advanced networks, the role of DHCP server might be performed by an IP node other than the STHome on the local LAN.

Default STHome DHCP Per default the STHome DHCP server is disabled.

The 'DHCP' page

Click DHCP in the left pane of the STHome pages to pop up the 'DHCP' page:

ALCATEL-LUCENT SPEEDTOUCH HOME - Speed Touch DHCP - 1

'DHCP Server Start-up Mode' radiobuttons

The 'DHCP Server Start-up Mode' radiobutions allow to configure the STHome DHCP server mode.

Configuring the STHome for a LAN without DHCP

To setup the STHome without DHCP, tick No DHCP.

In this configuration, it is assumed that all members, the STHome included, have static IP addresses.

See subsection 6.2 for static IP addressing of the STHome.

Note: This configuration might be required in case you use the Transparent Bridging packet service.

Configuring the STHome as DHCP server

To setup the STHome as DHCP server, tick DHCP server.

Via the 'DHCP Server Configuration' tables, you can configure the STHome DHCP server settings.

ALCATEL-LUCENT SPEEDTOUCH HOME - Configuring the STHome as DHCP server - 1

Note: This setting might cause side effects with Bridging. See section 6.1.1 for more information.

Configuring the STHome as DHCP client

To setup the STHome as DHCP client, tick DHCP client on the 'DHCP' page.

ALCATEL-LUCENT SPEEDTOUCH HOME - Configuring the STHome as DHCP client - 1

Configuring the STHome for Auto DHCP

One of the STHome features is that it can automatically revert from DHCP client to DHCP server.

At boot time the STHome probes the LAN for a specified time limit ('Client timeout') to check whether another DHCP server is available on the network. If so, it will act as a DHCP client. If no response is received within the specified time, the STHome becomes a DHCP server.

To allow the STHome to act as Auto DHCP client/server, tick

ALCATEL-LUCENT SPEEDTOUCH HOME - Configuring the STHome for Auto DHCP - 1

Auto DHCP

Additionally, you can configure the 'Client timeout' in seconds:

Client timeout (seconds): [20

Via the 'DHCP server configuration' tables, you can configure the STHome DHCP server settings.

DHCP server configuration

Click Advanced on the 'DHCP' page to pop up the 'DHCP server configuration' page.

You can configure following DHCP server parameters:

FieldThis configures ...Default
Addresses through ...The range of addresses the DHCP server can choose an IP address from for lease."Net10"
Subnet MaskThe subnetting applied to the local network, scoped by the DHCP server.no subnetting
Lease TimeThe time (Lease Time) IP addresses can be assigned to a device by DHCP.7200 seconds
Default GatewayThe IP address of the default gateway.'auto' (*)
DNS ServerThe IP address of the DNS server.'auto'(**)

() Setting 'auto' in the 'Def. Gateway' field means, that there will be referred to the 'Routing' page.
(
*) Setting 'auto' in the 'DNS server' field means, that there will be referred to the 'DNS' page.

6.4 Speed Touch DNS

Introduction

IP addresses are fundamental to the operation of the Internet. IP addresses, being 32-bit numbers, are ideally suited for computers but are far from usable to humans.

Therefore, the Domain Name System (DNS) was designed: a distributed database, held by a hierarchical system of servers, that is used by TCP/IP applications to map between hostnames and IP addresses.

This chapter describes STHome's DNS abilities.

The 'DNS' page

Click DNS in the left pane of the STHome pages to pop up the 'DNS' page:

ALCATEL-LUCENT SPEEDTOUCH HOME - The 'DNS' page - 1

Configuring the DNS server

Check the 'Server active' checkbox to enable the STHome DNS server (per default enabled).

In the 'Domain name' field you can enter the domain name of your LAN (default domain name is 'lan'). You may use a DNS subdomain name, e.g. dsl.office.lan. Click Apply and Save all to finish.

Alcatel

Speed Touch™Home

Maintenance

7 Maintenance - Speed Touch Software

Software Upgrade

The STHome supports two software upgrade possibilities:

You can upload new STHome software yourself from a PC on your local LAN
A new version of the software can be downloaded via the DSL line to your STHome.

Both features are simultaneously supported. However the final result depends on the SP's policy.

The 'Upgrade' page

Click Upgrade in the left pane of the STHome pages to pop up the 'Upgrade' page:

ALCATEL-LUCENT SPEEDTOUCH HOME - The 'Upgrade' page - 1

'Upgrade' page components

The following fields are shown:

'Active software version'

Indicates the software version the STHome is currently using.

'Passive software version'

Indicates the software version resident in the STHome, but not used. This could be a newer version which is yet to be switched to active, but also a dormant older version.

Software path field

Allows you to specify the path to the STHome upgrade software package to be uploaded.

Clicking Browse... allows you to browse to the location of the upgrade software.

Upgrade Preconditions

A valid STHome software package must reside either on a local drive, on a floppy disk or a CD-ROM.

For new software upgrade packages, please contact your SP or check the Alcatel web sites at:

http://www.alcatel.com

http://www.alcateldsl.com

Software upgrade via your LAN

Proceed as follows:

  1. Browse to the 'Upgrade' page.

  2. In the 'Active software version' field the software package that is running is labeled.

Check whether the 'Passive software version' field is empty. If not, click Remove passive

  1. Click Browse... next to the 'Software path' input field to locate the upgrade software package

Note: If the path is known you can immediately enter it in the Software path' input field and skip step in this procedure.

  1. The 'File Upload' window pops up. This window allows you to browse to the location of the upgrade software package on either your local drive, floppy, or CD-ROM.
  2. Click on the appropriate upgrade software package name to select it and click Open

As a result, the upgrade software location will be inserted in the 'Software path' input field.

  1. Click Upload to start the upload. As a result the upgrade software package name will appear in the 'Passive software version' field.
  2. Click Switch over to start the switching of the two versions.

After switching the versions, the STHome reboots and will come online with the upgrade version. On the 'Upgrade' page you will notice that the active and passive software names are switched:

ALCATEL-LUCENT SPEEDTOUCH HOME - Software upgrade via your LAN - 1

Software upgrade via the SP

The STHome supports a second software upgrade possibility: a new version of the software can be downloaded from the DSL network to your STHome via dedicated control VCs.

This feature is controlled by the SP. Software download will happen almost unnoticed, while you are connected to the DSL line. The removal of a possible dormant software version, the download itself, and the switching of both versions is performed automatically.

Note: DSL service can be interrupted for a short period due to a reboot of the STHome.

8 Maintenance - Speed Touch Password

In this chapter

Your STHome is a highly advanced product, operating according the many configurations set via the STHome Web interface or via the CLI.

In this way STHome operation is vulnerable to misconfiguration by other users.

Therefore, the STHome can be secured from such users by a system password to restrict access to the Web interface, or the CLI. This chapter describes how to set such a system password.

Note

Never use an obvious system password to protect the STHome as your name, birth date, or phone number.

Moreover, you are advised to change the system password regularly.

ALCATEL-LUCENT SPEEDTOUCH HOME - Note - 1

Forgetting the System Password

In case you forgot the system password you are no longer able to access the web interface or the CLI and you will be no longer able to (re)configure the STHome settings.

Therefore, write your system password down and keep it on a save place.

Otherwise, a Switch-to-Defaults must be performed restoring all original settings of the STHome.

Setting a system password

Proceed as follows:

  1. Click System setup on the STHome pages to pop up the 'System setup' page:

ALCATEL-LUCENT SPEEDTOUCH HOME - Proceed as follows: - 1

  1. In the 'Password' field, fill in a password.

Note: Asterisks will appear instead of the password. The number of asterisks is at random.

  1. Click Apply
  2. To make your password permanent, click Save all
    5.伪造 your password, using the system password, you just configured.

Result

Every time you want to access the STHome pages or (Telnet) CLI you must authenticate yourself, using the system password.

Clearing a system password

To clear the STHome system password you must clear the 'Password' field, i.e. delete all asterisks. Click Apply and Save all to store your changes.

No authentication is required anymore to access the STHome pages or the (Telnet) CLI.

9 Maintenance - Speed Touch To-Defaults

Introduction

Non accessibility to your STHome may occur if wrongly configured, simply by forgetting its IP address, or forgetting the system password.

Due to the flexible nature of the STHome, you may end up in a situation where restoring all of the original defaults is the only solution.

The STHome has tools to cope with these situations.

In this chapter

TopicSee
Ping-of-Life™9.1
STHome Reset9.2

9.1 Ping-of-Life

Introduction

The STHome offers a unique method to supply an IP address to the STHome's Ethernet port.

This method, the Ping-of-Life™, allows to provide the STHome with an IP address without affecting other configurational settings.

ALCATEL-LUCENT SPEEDTOUCH HOME - Introduction - 1

IP Addresses and Subnet Masks

Make sure that the intended STHome IP address and your PC share the same IP (sub)network.

If not, the ping will be submitted with the MAC address of the default router instead of the special MAC group address.

The Ping-of-LifeTM procedure

Proceed as follows:

  1. Turn off the STHome.
  2. Open a command-line (DOS) window (Windows OS), or a terminal window (UNIX, Linux) on a PC.
  3. At the command prompt execute: arp -a

This allows you to overview the current entries in the ARP cache.
4. Add a static entry to the ARP cache, according to following syntax:
arp -s 01-90-D0-80-01-01 is a placeholder for the IP address to be assigned to the STHome. It can be any address within your subnet as long as it is not used by any other member of your local network.
5. To verify whether this step was successful execute arp -a a second time.
In the entries list, your arp -s command entry should be added.
6. Initiate a continuous pinging, by executing following command:
ping -t
7. Turn on the STHome.

  1. After the STHome finished its POST, it will configure the IP address you are pinging.
  2. You must clear the entry in the ARP cache by issuing the following command:

arp -d

  1. Verify connectivity by pinging the STHome a second time:

ping

The STHome should reply.

  1. Browse to the STHome pages and click Save all to make the new IP address permanent.

Example DOS box

In the following figure all the steps are shown as an example of setting STHome's IP address to 10.0.0.145 from a PC with an MS Windows OS:

ALCATEL-LUCENT SPEEDTOUCH HOME - Example DOS box - 1

9.2 Speed Touch Reset

Overview of the To-Defaults methods

To restore STHome's original settings, three methods are provided:

Two local software methods:

Browse-to-Defaults

Which sets all parameters to original defaults, but keeps the system password and IP address.

  • Ping-to-Defaults™

Which sets all parameters to original defaults, including the system password and IP address.

One hardware method: Switch-to-Defaults.

ALCATEL-LUCENT SPEEDTOUCH HOME - Overview of the To-Defaults methods - 1

Restoring Original Settings

Be careful when using the Browse-to-Defaults, Ping-to-Defaults™, or the Switch-to-Defaults procedures as these destroy changes you previously made to the STHome internal settings.

A reset to defaults via a Ping-to-Defaults™, or via a Switch-to-Defaults, also implies the STHome's IP address is reset to 10.0.0.138.

In this section

TopicSee
Browse-to-Defaults9.2.1
Ping-to-Defaults™9.2.2
Switch-to-Defaults9.2.3

9.2.1 Browse-to-Defaults

Procedure

Proceed as follows:

  1. Click System setup on the STHome pages to pop up the 'System setup' page:

ALCATEL-LUCENT SPEEDTOUCH HOME - Procedure - 1

  1. Click Defaults if you are sure to reset the STHome to its original defaults.
  2. The STHome will ask to confirm the reset:

Confirm reset to defaults of complete configuration OK Cancel

  1. Click OK if you are sure. Otherwise click Cancel.
  2. Click Save all to make the Browse-to-Defaults permanent.
  3. Press the reload button of your Web browser.

Browse-to-Defaults result

After reset, all original configurations of the STHome are restored, except the STHome Ethernet IP address(es).

9.2.2 Ping-to-Defaults

Introduction

A second software method to reset all settings to the original defaults is the Ping-to-Defaults™.

The technique is identical to that used for the Ping-of-Life™, except that another MAC address is used, i.e. 01-90-D0-80-01-FF.

Procedure

Proceed as follows:

  1. Turn off the STHome.
  2. Open a command-line (DOS) window (Windows OS), or a terminal window (UNIX, Linux) on a PC.
  3. Add a static entry to the ARP cache, according to following syntax:

arp -s 01-90-D0-80-01-FF

can be any address within your subnet as long as it is not used by any other member of your local network.

  1. To verify whether this step was successful execute arp -a
  2. Initiate a continuous pinging, by executing following command:

ping -t

  1. Turn on the STHome.
  2. After the STHome finished its POST, it will perform a reset to default settings.
  3. You must clear the entry in the ARP cache by issuing the following command:

arp -d

  1. If needed, reconfigure the STHome IP address, e.g. via a Ping-of-Life™.

Note

The used to perform a Ping-to-Defaults™ is not assimilated by your STHome. The STHome will restart with the original defaults, including the default IP address 10.0.0.38.

9.2.3 Switch-to-Defaults

Introduction At the back of the STHome there is a small push button labeled "Defaults".

Via this button a hardware reset of the STHome, the Switch-to-Defaults, is possible.

Procedure Proceed as follows:

  1. Make sure your STHome is turned on.
  2. Use a pencil to press the push button at the back of the STHome.
  3. Release the button. Via the flashing front panel LEDs, you will notice that the STHome will reboot.

Wait to allow the POST to end. The STHome will come online with manufacturing defaults.

  1. After a reset to original defaults a reconfiguration of STHome's IP address might be necessary. This because the reset to defaults also resets your STHome's IP address to its default value 10.0.0.138.

Alcatel

Speed Touch™Home

Appendices

Abbreviations

ADSL Asymmetric Digital Subscriber Line

ASAM ATM Subscriber Access Multiplexer

ATM Asynchronous Transfer Mode

ATMF-25.6 ATM Forum - 25.6 Mbps

CLI Command Line Interface

DNS Domain Name System

DSLAM Digital Subscriber Line Access Multiplexer

DTE Data Terminal Equipment

GUI Graphical User Interface

IP Internet Protocol

ISDN Integrated Services Digital Network

ISP Internet Service Provider

ITU International Telecommunication Union

LAN Local Area Network

NIC Network Interface Card

OS Operating System

PC Personal Computer

POST Power On Self Test

POTS Plain Old Telephone Service

PPP Point-to-Point Protocol

PPP0A PPP over ATM

PPPoe PPP over Ethernet

PPTP Point-to-Point Tunnelling Protocol

PVC Permanent Virtual Channel

RAS Remote Access Server

REN Ringer Equivalence Number

ROW Rest Of the World

SELV Safety Electronic Low Voltage

SP Service Provider

TCP Transmission Control Protocol

TNV Telecommunication Network Voltage

URLUniform Resource Locator
VCVirtual Channel
VCIVirtual Channel Identifier
VPVirtual Path
VPIVirtual Path Identifier
VPNVirtual Private Network

AppendixA

Speed Touch Troubleshooting

Introduction

This appendix provides information on how to identify and correct some common problems you may encounter when using and configuring the STHome.

If the following troubleshooting tips have not resolved the problem, contact the company from which you purchased the STHome for assistance.

Configuration problems

In case you encounter DSL connectivity problems due to misconfiguration, you might consider a reset to original defaults. However, be aware that a reset to original defaults destroys all configurational changes you made to the STHome internal settings.

Trouble solving table

The following table provides possible solutions to some problems:

ProblemSolution
STHome does not work. (none off the LEDs lights up)Make sure the STHome is plugged into an electrical outlet.
Make sure the power switch on the STHome modem is turned on.
No ATMF-25.6 connectivity.Make sure the (correct) cable is securely connected to the ATMF-25.6 port.
No Ethernet connectivity. LAN LED does not light up. Ethernet port(s) link integrity LED does not light up.Make sure the cable(s) are securely connected to the 10Base-T port(s).
Make sure you are using the correct cable type for your Ethernet equipment.
Telnet session from a Windows PC is not possible.The STHome system password is longer than 8 characters. Change the STHome system password.
Poor STHome performance.Make sure the STHome is installed as instructed in this User's Guide and/or as instructed by the SP.
For ADSL service, check whether a central splitter or dedicated filters are installed properly.
No Line synchronization achieved. Line Sync LED keeps flashingMake sure ADSL service is enabled on the wall outlet your STHome is connecting to.
Make sure an ADSL STHome variant is used for your ADSL service.

AppendixB

Speed Touch Specifications

In this appendix

TopicSee
Connector Pin AssignmentsB.1
Power Supply AdapterB.2
LAN Cables LayoutB.3
Physical SpecificationsB.4
ADSL SpecificationsB.5

B.1 Connector Pin Assignments

STHome port description

NamePortPin No.Signal NameFunctionModel Reference
Line (DSL)123456 RJ 11/RJ 14 Front view2Wire ASubscriber line wire A2/5 ADSL variant
3Wire ASubscriber line wire A3/4 ADSL variant
4Wire BSubscriber line wire B
5Wire BSubscriber line wire B2/5 ADSL variant
ATMF-2512345678 RJ 45 Front view1RX+Receive data from DTE(*) (+)
2RX-Receive data from DTE(*) (-)
7TX+Transmit data to DTE(*) (+)
8TX-Transmit data to DTE(*) (-)
10Base-T MDI-X12345678 RJ 45 Front view1RX+Receive data from DTE(*) (+)
2RX-Receive data from DTE(*) (-)
3TX+Transmit data to DTE(*) (+)
6TX-Transmit data to DTE(*) (-)
DCInner+9VDCPower supply connection (+)
OuterGNDPower supply connection (ground)

(*) Data Terminal Equipment (DTE)

Free connector pins

Connector pins not mentioned are not connected.

B.2 Power Supply Adapter

Power adapter use

The STHome is equipped with one of the following pluggable power supply adapters listed in the table.

Due to the special characteristics of the output class II AC adaptor, use only the AULT, Incorporated types, or equivalents, listed in the table.

Power adapter models

Model ReferenceAC/DCPlugtypeAULT, Inc. Model (or equivalent)
US model120V/9VNorth America wall plugP48-091000-Axxxx
UK/Sing model230V/9VUK wall plugF48-091000-Axxxx
ROW(*) model230V/9VEuro wall plugD48-091000-Axxxx
Australia model240V/9VAustralia wall plugE48-091000-Axxxx
Korea Model220V/9VKorea wall plugQ48-091000-Axxxx

(*) Rest Of the World (ROW)

Output specifications

The supplied adapter has the following output specifications:

9V_DC / 1A unregulated output voltage
Maximum 860 mV_eff ripple voltage
Maximum 1A output current
Limited power source (according to IEC/EN 60950, sub-clause 2.11 and UL1950).

Note: Do not use power adapter types with other specifications (e.g. from other Alcatel Speed Touch™ products)!

B.3 LAN Cables Layout

Straight-through LAN cable

Straight-through LAN cables with the following layout are applicable for interconnecting Ethernet ports, and ATMF-25.6 ports:

ALCATEL-LUCENT SPEEDTOUCH HOME - B.3 LAN Cables Layout - 1

Crossover LAN cable

Crossover LAN cables with the following layout are applicable for interconnecting Ethernet ports, and ATMF-25.6 ports:

ALCATEL-LUCENT SPEEDTOUCH HOME - B.3 LAN Cables Layout - 2

B.4 Physical Specifications

Physical dimensions 210mm W x 185mm D x 35mm H

Operating environment Temperature: 5^ C to 40^ C (40F to 105F)

Humidity: 20% to 80%

Power requirements AC voltage: 100 to 120VAC 220 to 240VAC

DC voltage: 9V/1A

Frequency: 50/60 Hz

Power consumption: 7W_

Ports characteristics The external ports on the back panel are classified as follows:

DC input port

SELV circuit (*)

10Base-T/MDI-X

SELV circuit

ATMF-25

SELV circuit

Line DSL port

TNV-3 circuit**

() Safety Electronic Low Voltage (SELV)
(^
*) Telecommunication Network Voltage (TNV) Category 3

B.5 ADSL Specifications

ADSL modem specifications

ADSL data rates

  • Downstream user (payload) data rates: Up to 8Mbit/s, depending on provisioning
  • Upstream user (payload) data rates: Up to 1Mbit/s, depending on provisioning

ADSL/POTS standards compliancy

Full rate ANSI T1.413 Issue 2
ITU(*) G.DMT (Full rate ITU G.992.1 Annex A)
ITU G.LITE (Lite rate ITU G.992.2)
ITU G.Handshake (Automode ITU G.994.1)

ADSL/ISDN standards compliancy

ETSI TS 101 388
ITU G.Handshake (Automode ITU G.994.1)

(*) International Telecommunication Union (ITU)

AppendixC

Speed Touch Default Assignments

In this chapter

TopicSee
General DefaultsC.1
Connection Service/ATM Encapsulation DefaultsC.2

C.1 General Defaults

STHome IP address 10.0.0.138

STHome DNS name SpeedTouch

STHome Domain name lan

STHome DNS server Active

STHome DHCP server Disabled

STHome Master Enabled Firewall

STHome system Not set password

C.2 Connection Service/ATM Encapsulation Defaults

ATMF-25.6 port (optional)

VPIVCIUpper Layer ProtocolsService channel
0 ...70 ...511ADSL/ATMF-25.6 X-connectEnd-User defined

Ethernet port

VPI (*)VCIUpper Layer ProtocolsService channel
0/835Bridge AAL5/RFC1483/Bridged RFC1483 LLC/SNAP for Bridged PDUs (FCS not preserved)Transparent Bridging Bridged PPPoE
0/836
0/837
0/838
0/848PPTP AAL5/RFC2364 RFC2364 VC-MUX for PPP PDUsPPPDo-to-PPTP Relaying
0/849
0/850
0/851

(*) The default VP = 0 setting can only be applicable for the single Ethernet model.

Control channels

VPIVCIUpper Layer ProtocolsService channel
021-DSL/ATM Loopback channel
121
1516AAL5/SNMPSNMP/ASAM agent communication channel for Alcatel ASAM
1564AAL5/TFTPSoftware TFTP download channel

AppendixD

Safety and Agency Regulatory Notices

Aim of this appendix

This appendix provides basic Safety Information on Alcatel's Speed Touch™ product.

Prior to using the Speed Touch™ product, read this appendix carefully.

Reading all instructions

Follow all warnings and instructions marked on the product.

In this appendix

This chapter covers the following topics:

TopicSee
Safety InstructionsD.1
European Declaration of ConformityD.2
Radio Frequency Interference StatementD.3
Canadian Class B NoticeD.4

ALCATEL-LUCENT SPEEDTOUCH HOME - In this appendix - 1

STORE THESE INSTRUCTIONS CAREFULLY

ALCATEL-LUCENT SPEEDTOUCH HOME - In this appendix - 2

Directive

Unless expressly and unambiguously approved by Alcatel, you may not:

disassemble, de-compile, reverse engineer, trace or otherwise analyse the equipment, its content, operation, or functionality, or otherwise attempt to derive source code (or the underlying ideas, algorithms, structure or organization) from the equipment or from any other information provided by Alcatel, except to the extent that this restriction is expressly prohibited by local law;

copy, rent, loan, re-sell, sublicense, or otherwise transfer or distribute the equipment to others;
modify, adapt or create a derivative work of the equipment;
remove from any copies of the equipment any product identification, copyright or other notices;
disseminate performance information or analysis (including, without limitation, benchmarks) from any source relating to the equipment.

Such acts not expressly approved by Alcatel will result in the loss of product warranty and will invalidate the user's authority to operate this equipment.

D.1 Safety Instructions

Climatic conditions

The Speed Touch™ product equipment is intended for:

In-house stationary desktop use; the maximum ambient temperature may not exceed 40^ (104°F).
It must not be mounted in a location exposed to direct or excessive solar and/or heat radiation.
It must not be exposed to heat trap conditions and must not be subjected to water or condensation.
It must be installed in a Pollution Degree 2 environment.

Cleaning

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

Water and moisture

Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, laundry tub, in a wet basement or near a swimming pool.

Power supply adapter

The Speed Touch™ product comes with a portable power supply adapter.

Due to the special characteristics of the output of the class II AC adaptor, only use the models or equivalent listed in the power adapter table in this User's Guide.

Power sources

The powering of this product must adhere to the power specifications indicated on the marking labels. If you are unsure of the type of power supply to your home, consult your product dealer or local power company.

The mains socket outlet must be close to the equipment and easily accessible.

The Speed Touch™ product equipment is not intended to be connected to an IT-type power system.

Power cord protection

Do not allow anything to rest on the power cord. Do not locate this product where the cord will be subject to persons walking on it.

Overloading

Do not overload wall (mains) outlets and extension cords as this increases the risk of fire or electric shock.

Servicing

To reduce the risk of electric shock, do not disassemble this product. None of its internal parts are user-replaceable; therefore, there is no reason to access the interior. Opening or removing covers may expose you to dangerous voltages. Incorrect reassembly could cause electric shock if the appliance is subsequently used.

If service or repair work is required, take it to a qualified service dealer.

Damage requiring service

Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

When the power supply cord or plug is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally.
If the product has been dropped or damaged in any way.
If the product exhibits a distinct change in performance.

Modem/Telephone use

Avoid using a modem/telephone (other than a cordless type) during an electric storm. There is a slight risk of electric shock caused by lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak.

If telephone service is required on the same line, a central splitter, or distributed filter(s) must be installed for optimal DSL performance.

Depending on your DSL configuration and type of splitter/filters, installation must be carried out by qualified service personnel.

Consult your telephone service company or DSL service provider for instructions.

Modifications

Changes or modifications not expressly approved by Alcatel could invalidate the users authority to operate this equipment.

ALCATEL-LUCENT SPEEDTOUCH HOME - Modifications - 1

STORE THESE INSTRUCTIONS CAREFULLY

ALCATEL-LUCENT SPEEDTOUCH HOME - Modifications - 2

D.2 European Community Declaration of Conformity

ALCATEL-LUCENT SPEEDTOUCH HOME - D.2 European Community Declaration of Conformity - 1

Products with the C€ marking comply with both EMC and Low Voltage Directives issued by the Commission of the European Community.

EC Declaration of Conformity

A copy of the European Community Declaration of Conformity is provided in your Speed Touch™ product shipping box.

D.3 Radio Frequency Interference Statement

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment ON and OFF, the user is encouraged to try correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/television technician for help.

This equipment complies with Part 68 of the FCC Rules. On the back of this equipment is a label that contains, among other information, the FCC certification number (FCC ID) and Ringer Equivalence Number (REN) for this equipment. If requested, this information must be provided to the telephone company.

An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant.

The Ringer Equivalence Number (REN) is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. Typically, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line (as determined by the total RENs) contact the local telephone company.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also you will be advised of your right to file a compliant with the FCC if you believe it is necessary.

The telephone company may make changes to its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice so you can make the necessary modifications to maintain uninterrupted service. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party lines is subject to state tariffs (contact the state public utility commission, public service commission or corporation commission for information).

No repairs can be performed by the customer, if you experience trouble with this equipment for repair or warranty information, please contact: (919) 850-1231 for locations in North America.

D.4 Canadian DOC Class B Notice

Notification of Canadian RF Interference Statements

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communication.

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Brand : ALCATEL-LUCENT

Model : SPEEDTOUCH HOME

Category : Modem/Router