Pulsar Plus Socket - Car charger Wallbox - Free user manual and instructions

Product Type	Electric Vehicle (EV) Car Charger - Socket Version
Brand	Wallbox
Model	Pulsar Plus Socket
Dimensions (mm)	167 x 80 x 80 (approximate width x height x depth)
Weight	1.2 kg (including cable)
Power Supply	100-240 V AC, 50/60 Hz
Maximum Charging Power	7.4 kW (32 A, single-phase) or 11 kW (16 A, three-phase)
Connector Type	Socket: Type 2 (Mennekes) / Cable: Type 2 plug (included)
Cable Length	Approximately 5 m (optional lengths available)
Protection Rating	IP54 (dust and splash water resistant)
Impact Resistance	IK10 (impact protection)
Operating Temperature	-30°C to +50°C
Main Functions	Smart EV charging with scheduling, power sharing, and remote monitoring via myWallbox app
Display	LED indicators for status and power
Connectivity	Wi-Fi and Bluetooth for app control
Certifications	CE, FCC, RCM, UL (varies by region)
Maintenance & Cleaning	Wipe with a soft, dry cloth; avoid water jets or solvents
Safety Features	Overcurrent protection, ground fault detection, overvoltage protection, emergency stop
Spare Parts & Repairability	Cable assembly replaceable; other repairs require authorized service
General Information	For indoor/outdoor use; must be installed by a qualified electrician

Frequently Asked Questions - Pulsar Plus Socket Wallbox

What is the Wallbox Pulsar Plus Socket?

The Pulsar Plus Socket is a smart electric vehicle charger with a built-in Type 2 socket, designed for home and commercial use.

Does it come with a charging cable?

Yes, it includes a 5-meter Type 2 charging cable with a plug that connects to the vehicle.

What is the maximum charging power?

It supports up to 7.4 kW (32A) on single-phase or 11 kW (16A) on three-phase systems.

Can I use the charger outdoors?

Yes, the Pulsar Plus Socket has an IP54 rating, making it suitable for outdoor installation as long as it is protected from direct water jets.

How do I control the charger?

Download the myWallbox app on your smartphone. Connect via Wi-Fi or Bluetooth to schedule charging, monitor energy usage, and adjust settings.

Is the charger compatible with all electric cars?

It is compatible with all EVs that use a Type 2 (Mennekes) connector, which is the standard in Europe and many other regions.

Does the charger have safety protections?

Yes, it includes overcurrent, overvoltage, ground fault detection, and emergency stop features to ensure safe operation.

How do I clean and maintain the charger?

Clean the exterior with a soft, dry cloth. Do not use water or solvents. Regularly check the cable for damage.

Can I install it myself?

Installation must be performed by a qualified electrician to ensure proper electrical connection and compliance with local regulations.

What is the warranty period?

Wallbox offers a standard 3-year warranty for the Pulsar Plus Socket, covering manufacturing defects.

USER MANUAL Pulsar Plus Socket Wallbox

Pulsar Plus Socket – Online Installation Guide

support.wallbox.com/en/knowledge-base/pulsar-plus-socket-online-installation-guide

28 November 2023

1. Technical Specifications

You can consult the complete Datasheet here.

1.1 General Specifications

Charging Mode (IEC 61851-1)	Mode 3
Connector Type Type 2 socket outlet (shutter) [1]
Dimensions 204.3 x 131 x 142.5 mm
Weight 2.5 kg
Operating Temperature	-30 °C to 40 °C
Storage Temperature	-40 °C to 70 °C
Protecting Ratings IP55, IK10 (High resistance)
Installation location Indoor and outdoor use
Mounting Method Stationary equipment is mounted on the wall. Floor mounting with appropriate Wallbox accessories.
Intended for use Equipment intended for use by ordinary persons.
Location accesses Equipment for locations with non-restricted access and restricted access.
Standards RED Directive 2014/53/EU and RoHS Directive 2011/65/EU

[1]Compliant with IEC 62196-2 and NFC 15-100 for France.

1.2 Electrical Specifications

Charging Power 7,4 kW (1P) 1 11 kW (3P) 2 22 kW (3P)

Rated Voltage AC ± 10% 230 V 400 V 400 V

Rated Current 32A 32A 32A

[1]Pulsar Plus Socket can be installed in a single phase installation (see installation guide)

[2] 22kW version is limited to 11kW during installation.

Configurable Current From 6A to rated current

Rated Frequency 50 Hz / 60 Hz

Protection rating IP55 / IK10

Overvoltage Category CAT III

Residual Current Protection AC 30mA / DC 6mA

External RCD required for local regulations Type A or Type B

Protection against electric shock	CLASS I
Input Cable Section	Up to 5×10 mm2
Rated diversity factor (RDF)	1
Rated insulation voltage	1430 Vrms
Rated impulse withstand voltage	2500 V

2. Safety Warnings

A

B

C

D

E

F

• A. Flying debris, risk of eye injury
• B. Risk of electric shock. Disconnect and wait 10 mins.
C. Caution
• D. Sharp element, risk of dangerous cuts
• E. Ground earth connection required
• F. Special waste treatment

3. Safety Instructions

You can consult the Safety Instructions here.

4. Tools and Mounting Parts

Required tools

• Hammer
• Step drill bit 8mm
• Pencil
• Sprit Level
• Measuring Tape

• Cutting Pliers
• HEX tube key ∅6
  • Security Torx T20
• Utility knife
• Mobile Phone

Included Parts

x2

∅8×40mm

x2 HEX

∅6×40mm

x7 T20

∅4×10mm

x2 T20 security

∅4×10mm

5. Installing the Wallplate

Cross-sectional diagram of a device casing with internal components and directional arrows (no text or symbols)

1. Remove the tape from the wall plate to detach it from the charger.

1. Place the wall plate straight. Use a pencil, a measuring tape and a sprit level to mark the position of the screws.

Three circular icons showing a pencil, a bell icon, and a balance scale (no text or symbols)

DISCLAIMER

If your power supply wiring comes from the wall, ensure that the wall plate is positioned so that the body hole aligns with the power supply wiring.

1. Drill three holes with the appropriate sized bit. Place the wall plate in alignment with the holes. If you mount your charger on a solid wall, use the wall anchors provided.

1. Firmly mount the wall plate using the provided wall screws. Do not over-tighten the screws. If the power supply wiring comes from the wall, place the wires through the hole before fixing the wall plate.

6. Preparing the Charger

Make sure to power off all the connections before going through these steps.

Diagram of a wallbox device with directional arrows indicating flow or movement (no text or symbols beyond 'wallbox')

1. Unclip the style cover by pressing the socket lid with your fingers carefully.

3D rendering of a wallbox device with visible ports and wiring (no text or symbols)

1. Remove the two corner screws and carefully lift the cover.

Exploded view diagram of a device showing internal components and a close-up inset (no text or symbols)

1. Carefully detach the ribbon cable from the cover by pressing the lateral latches. Set the cover aside.

IMPORTANT: Make sure to power off all the connections.

7. Lower Connection

IMPORTANT

Follow these instructions only if you intend to install the product by using the lower hole. For the rear connection, go to part "7. Rear Connection".

Technical illustration of an open device with internal components and a separate view showing a mechanical part (no text or symbols present)

1. Lift your charger and hang it from the top of the wall plate.

Cross-sectional diagram of a mechanical device showing internal components and housing (no text or symbols)

1. Secure the charger to the wall plate using the security screws.

T20 4x 10mm Security Torx Screws

Cross-sectional diagram of a mechanical device showing internal components and assembly (no text or symbols)

1. Make an incision on the lower grommet and insert the power supply cable. Make sure the grommet seals entirely the power cable supply insertion.

8. Rear Connection

Diagram of a mechanical component with a green arrow indicating direction, no text or symbols present

1. Make an incision on the rear grommet and insert the power supply cable. Make sure the grommet seals entirely the power cable supply insertion.

Technical illustration of a mechanical device showing internal components and a separate view with a curved arrow indicating rotation (no text or symbols present)

1. Lift your charger and hang it from the top of the wall plate.

Cross-sectional diagram of an electronic device showing internal components and wiring (no text or labels)

1. Secure the charger to the wall plate using the security screws.

Cross-sectional diagram of a mechanical device showing internal components and housing (no text or labels)

1. Proceed to the next section to connect the power supply cable.

9. Electrical Wiring

Please refer to the wiring diagram provided below following your electrical setup.

F. Ensure that the maximum voltage is less than 264 V between L & N inputs.

10.1. Maximum Current Selection

Interior view of a mobile phone module showing internal components and a close-up of the main panel (no text or symbols visible)

1. Locate the current selector inside the charger.

POSITION	0	1	2	3	4	5	6	7	8	9
CURRENT (A)	R	6	10	13	16	20	25	32	R	R

Only for Germany: According to VDE-AR-N 4100.2019-04, if the installation is single phase, the maximum current needs to be set to a value equal or lower than 20A.

1. To set the maximum charging current of the charger, position the current selector to the appropriate setting following the tab. Make sure the selector does not point to 0, 8 and 9.

10.3. Closing the Charger

3D diagram of a device showing internal components and a green arrow indicating rotation (no text or symbols)

1. Carefully reattach the communication cable to the charger cover and close it.

3D diagram of a wallbox device with labeled components and wiring (no text or symbols beyond branding)

1. Insert seven corner screws to secure the charger cover. Do not over-tighten.

Diagram of a wallbox device showing front and side views (no text or symbols on the device itself)

1. Clip back the cover frame on the charger and fix it with the other security screw. Do not over-tighten.

T20 4x 10mm Security Torx Screws

Torque:

(1.5N·m)

10.4. Making the charger smart

1. Download the myWallbox app and create an account for the client.
2. Follow this guide to add the charger to your newly created account.
3. Make sure your charger is updated to its latest software version.
4. You can now use all the charger smart features such as scheduled charging sessions, managing the charger through the myWallbox portal and adjusting your charger settings.