PTZ-N4225I-DE - Surveillance Camera Hikvision - Free user manual and instructions
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| Product Type | PTZ IP Camera |
| Model | PTZ-N4225I-DE |
| Brand | Hikvision |
| Dimensions | Φ164 mm × 145 mm × 110 mm |
| Weight | Approx. 1.2 kg |
| Power Supply | PoE+ (IEEE 802.3at) or 12 V DC |
| Power Consumption | ≤18 W |
| Image Sensor | 1/2.8" Progressive Scan CMOS |
| Resolution | Up to 2560 × 1440 @ 30 fps |
| Lens | 4.8 mm to 120 mm, 25× optical zoom |
| Day/Night | ICR, True Day/Night |
| Minimum Illumination | 0.005 Lux @ F1.6 (Color), 0 Lux with IR |
| IR Range | Up to 150 m |
| Pan / Tilt | 360° endless, -15° to 90°, 0.1° to 300°/s |
| Compression | H.265+, H.265, H.264+, H.264 |
| Network Protocol | TCP/IP, HTTP, DHCP, IPv4/IPv6, ONVIF |
| Ingress Protection | IP66 |
| Cleaning Instructions | Wipe with a soft, dry cloth. Do not use harsh chemicals. |
| Safety | Surge protection up to 6 kV, TVS 6000 V |
| Spare Parts / Repairability | Replaceable lens, housing, and PCB; contact Hikvision for parts. |
Frequently Asked Questions - PTZ-N4225I-DE Hikvision
How do I reset the camera to factory defaults?
Press and hold the reset button inside the camera housing for 10 seconds until the LED blinks. Alternatively, use the web interface under 'Maintenance' > 'Factory Defaults'.
What is the maximum resolution supported?
The camera supports up to 2560 × 1440 (4MP) at 30 fps with H.265+ compression.
Can I use PoE to power this camera?
Yes, the camera supports PoE+ (IEEE 802.3at). Ensure your switch provides at least 18 W.
How do I set up motion detection?
Log in to the web interface, go to 'Event' > 'Basic Event' > 'Motion Detection'. Enable and draw detection area. Adjust sensitivity and triggers.
What is the maximum IR distance?
The built-in IR LEDs provide illumination up to 150 meters in total darkness.
Can I connect the camera to an NVR?
Yes, the camera is ONVIF compliant and works with most NVRs. Add via IP address, use default port 8000, and credentials.
How to clean the camera lens?
Use a soft, lint-free cloth slightly dampened with water or lens cleaner. Gently wipe the lens in a circular motion. Avoid touching the IR LEDs.
What is the pan/tilt speed?
Preset speed up to 300°/s, manual speed adjustable from 0.1° to 300°/s. Tilt range: -15° to 90°.
Is the camera weatherproof?
Yes, it has an IP66 rating, making it suitable for outdoor use. Protect the network connection with a waterproof housing.
How to update firmware?
Download the latest firmware from Hikvision's website. In the web interface, go to 'Maintenance' > 'Firmware Upgrade' and upload the .dav file.
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