DS-2TD2637-10 - Surveillance Camera Hikvision - Free user manual and instructions
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| Product Type | Thermal & Optical Network Camera |
| Model | DS-2TD2637-10 |
| Brand | Hikvision |
| Dimensions (mm) | 330 x 120 x 120 |
| Weight (kg) | 2.0 |
| Power Supply | PoE (802.3af/at) or 12 VDC |
| Power Consumption | 12 W max |
| Main Functions | Thermal imaging, optical day/night, intelligent motion detection, fire detection, line crossing |
| Thermal Sensor | Uncooled VOx microbolometer, 384x288 resolution |
| Optical Sensor | 1/2.8" Progressive Scan CMOS, 1920x1080 |
| Lens (Thermal) | 9.7 mm, F1.0 |
| Lens (Optical) | 4 mm, F1.6 |
| Protection Rating | IP66, IK10 |
| Operating Temperature | -40°C to 65°C |
| Maintenance & Cleaning | Clean lens with soft cloth; avoid solvents; check cable seals periodically |
| Safety | CE, FCC, UL listed; use only approved PoE injectors |
| Spare Parts & Repairability | Contact Hikvision or authorized service center; no user-serviceable parts |
| General Information | Supports H.265+, ONVIF, microSD up to 256 GB |
| Network Interface | 1x RJ45 10/100M Ethernet |
| Audio | 1-ch input, 1-ch output |
| Alarm I/O | 2-ch input, 2-ch output |
| Warranty | 3 years limited |
Frequently Asked Questions - DS-2TD2637-10 Hikvision
How do I reset the camera to factory defaults?
Press and hold the Reset button (located near the network port) for 10 seconds while the camera is powered on. The camera will reboot with default settings.
What is the default IP address of the DS-2TD2637-10?
The default IP is 192.168.1.64. You can change it via the Hikvision SADP tool or web interface.
How can I access the camera remotely?
Use Hikvision's iVMS-4200 software or the Hik-Connect app. Ensure port forwarding is configured on your router for ports 80 (HTTP), 554 (RTSP), and 8000 (SDK).
Does this camera support PoE?
Yes, the camera supports PoE (802.3af/at) as well as 12 VDC power input.
What memory card does it support?
It supports a microSD card up to 256 GB (Class 10 or above).
How do I clean the camera lens?
Use a soft, dry microfiber cloth. For smudges, lightly dampen with distilled water. Do not use alcohol or solvents, as they may damage the coating.
What is the difference between thermal and optical channels?
The thermal channel detects heat (temperature differences) for low-light or camouflaged objects. The optical channel provides color video in visible light. Both can be viewed simultaneously.
How do I configure motion detection?
Log in to the web interface, go to Configuration > Events > Basic Event > Motion Detection. Draw detection regions, set sensitivity, and enable arming schedule.
Can I use this camera outdoors?
Yes, it is rated IP66 (weatherproof) and IK10 (vandal-proof), suitable for outdoor use.
Where can I find the latest firmware?
Download firmware from Hikvision's official website or contact support. Ensure you use firmware specifically for the DS-2TD2637-10 model.
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USER MANUAL DS-2TD2637-10 Hikvision
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Product information
Brand : Hikvision
Model : DS-2TD2637-10
Category : Surveillance Camera