VIA Connect Plus - Video Conferencing System Kramer - Free user manual and instructions
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| Product Type | Wireless Presentation and Collaboration System |
| Dimensions (W x D x H) | 18.5 cm x 12.0 cm x 3.2 cm |
| Weight | 0.55 kg |
| Power Supply | 12V DC, 2A via included adapter or PoE+ (802.3at) |
| Power Consumption | 15W typical |
| Wireless Standards | Wi-Fi 802.11 a/b/g/n/ac (2.4 GHz & 5 GHz) |
| Supported OS | Windows, macOS, Linux, Android, iOS |
| Maximum Concurrent Users | Up to 4 simultaneous presenters |
| Video Output | HDMI 1.4 (up to 1080p @ 60 Hz) |
| Audio Output | 3.5 mm audio jack, HDMI embedded audio |
| Ethernet Port | 1 x Gigabit Ethernet (RJ-45) |
| USB Ports | 2 x USB-A 2.0 for peripherals |
| Main Functions | Wireless screen sharing, mirroring, extended desktop, whiteboarding, room control integration |
| Security | Enterprise-grade encryption (AES-128), authentication, and secure pairing |
| Maintenance & Cleaning | Use a soft, dry cloth; avoid liquids and abrasives. Keep ventilation grills clear of dust. |
| Spare Parts & Repairability | Replacement power supply and mounting kit available; device is not user-serviceable internally. |
| General Information | Kramer VIA Connect Plus enables seamless collaboration with BYOD and multi-platform support. |
Frequently Asked Questions - VIA Connect Plus Kramer
How do I connect my laptop to the VIA Connect Plus?
Ensure the VIA Connect Plus is powered on and connected to the same network as your laptop. Open a web browser and navigate to the device's IP address (shown on the display) or install the Kramer VIA app. Enter the room passcode if prompted, then select your laptop's screen to share.
Can I use the VIA Connect Plus with a Mac?
Yes, the VIA Connect Plus supports macOS. You can use the Kramer VIA app from the App Store or connect via AirPlay if supported. Follow the same steps as for Windows.
What is the maximum number of users that can simultaneously share content?
Up to four users can share their screens simultaneously. However, performance may vary based on network conditions.
Does the VIA Connect Plus support wired connections?
Yes, it has an Ethernet port for wired network connectivity, and you can also connect a source via HDMI input if available. Wireless is the primary method for screen sharing.
How do I reset the VIA Connect Plus to factory settings?
Use a paperclip to press and hold the reset button located on the device for about 10 seconds until the LED blinks rapidly. The device will reboot to factory defaults.
Can the VIA Connect Plus be mounted under a table?
Yes, the device comes with a VESA-compatible mounting bracket for under-table or wall mounting. Ensure proper ventilation.
Is the VIA Connect Plus compatible with video conferencing platforms like Zoom or Teams?
Yes, the VIA Connect Plus works as a wireless content sharing device, so you can share your screen during Zoom, Teams, or other video calls. It does not replace the camera or microphone but allows sharing the presentation.
What should I do if the VIA Connect Plus cannot connect to the network?
Check if the Ethernet cable is securely plugged in and the network DHCP is active. Try rebooting the device. If using Wi-Fi, ensure the device is within range. You can also access the web interface to manually configure network settings.
How do I update the firmware on the VIA Connect Plus?
Download the latest firmware from Kramer's website. Access the VIA Connect Plus web interface, go to Administration > Firmware Update, and upload the file. Do not power off during update.
Does the VIA Connect Plus support 4K resolution?
The VIA Connect Plus supports up to 1080p output. For 4K content, the device will downscale to 1080p. It does not support native 4K streaming.
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USER MANUAL VIA Connect Plus Kramer
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Product information
Brand : Kramer
Model : VIA Connect Plus
Category : Video Conferencing System