VIA Connect PRO - Video Conferencing System Kramer - Free user manual and instructions
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| Product Type | Video Conferencing System |
| Model | VIA Connect PRO |
| Brand | Kramer |
| Dimensions (H x W x D) | 1.7 x 8.7 x 6.3 in (4.3 x 22 x 16 cm) |
| Weight | 1.5 lbs (0.68 kg) |
| Power Supply | 12V DC, 2A |
| Power Consumption | 10W max |
| Video Output | HDMI, DisplayPort, VGA |
| Audio Output | 3.5mm jack, HDMI audio |
| Wireless Connectivity | Wi-Fi 802.11ac, Bluetooth 4.0 |
| Wired Connectivity | Ethernet 10/100/1000, USB 2.0, USB 3.0 |
| Max Wireless Connections | Up to 8 devices |
| Supported Operating Systems | Windows, macOS, iOS, Android |
| Video Resolution | Up to 4K UHD |
| Room Size | Small to medium meeting rooms |
| Mounting | Desktop, wall-mount optional |
| Cooling | Fanless design |
| Operating Temperature | 0°C to 40°C (32°F to 104°F) |
| Storage Temperature | -20°C to 60°C (-4°F to 140°F) |
| Security | WPA2, 802.1X, AES encryption |
| Cleaning | Wipe with dry cloth, no liquids |
| Spare Parts Availability | Power adapter, mounting kit |
| Repairability | User-replaceable power adapter |
| Warranty | 3 years limited |
Frequently Asked Questions - VIA Connect PRO Kramer
How do I connect my laptop to the VIA Connect PRO wirelessly?
Ensure your laptop is on the same network as the VIA Connect PRO. Install the VIA app from Kramer's website, launch it, and enter the on-screen code displayed on the conference room display.
Can I connect multiple devices simultaneously?
Yes, the VIA Connect PRO supports up to 8 wireless connections at the same time, allowing multiple participants to share content.
Does it support AirPlay or Miracast?
The VIA Connect PRO natively supports AirPlay, Miracast, and Google Cast for easy screen mirroring from Apple and Android devices.
How do I update the firmware?
Download the latest firmware from Kramer's support page. Access the device's web interface via its IP address, go to Administration > Firmware Update, and upload the file.
Can I use it with Zoom or Teams?
Yes, the VIA Connect PRO is compatible with major conferencing platforms like Zoom, Microsoft Teams, and Cisco Webex when used with the appropriate apps or external devices.
Why is there no display showing on my screen?
First, ensure the VIA Connect PRO is powered on and connected to the display via HDMI. Check that the source is selected correctly on the display. Also, verify your device is connected to the same network.
What is the default IP address of the device?
The default IP is 192.168.1.100 with subnet mask 255.255.255.0. You can also find the IP using the Kramer Discovery Tool.
How do I reset to factory settings?
Press and hold the reset button on the rear panel for about 10 seconds using a paperclip. The device will reboot with factory defaults.
Does it support 4K resolution?
Yes, it supports up to 4K UHD (3840x2160) at 30Hz via HDMI output for high-quality presentations.
How can I clean the device?
Use a soft, dry cloth to wipe the exterior. Do not use any liquids or chemicals. Ensure the device is unplugged before cleaning.
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