AW-UE4WG - Video Conferencing System PANASONIC - Free user manual and instructions
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| Product Type | PTZ Video Conferencing Camera |
| Brand | Panasonic |
| Model | AW-UE4WG |
| Dimensions (L x H x D) | 160 mm x 185 mm x 170 mm |
| Weight | 1.5 kg |
| Power Supply | 12 V DC power adapter, 24 W consumption |
| Sensor | 1/2.3-inch CMOS sensor, 8.5 megapixels |
| Video Resolution | Up to 3840 x 2160 (4K) at 30 fps |
| Horizontal Viewing Angle | Approx. 70° (wide angle) |
| Movement Functions | Pan ±170°, tilt +90° to -30°, 12x optical zoom |
| Connectivity | HDMI, USB 2.0, Ethernet (PoE), audio input/output |
| Video Output | HDMI 1.4b, USB video, IP (RTSP/RTMP) |
| Main Features | Auto tracking, position presets, background blur, silent mode |
| Maintenance and Cleaning | Wipe with a dry soft cloth; do not use solvents |
| Security | Kensington lock, firmware update via network |
| Spare Parts and Repairability | Available from Panasonic after-sales service |
| General Information | Indoor use, operating temperature 0-40°C |
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USER MANUAL AW-UE4WG PANASONIC
Operating Instructions
Basics
Installation Instructions provided
4K Integrated Camera
Model No. AW-UE4KG Model No. AW-UE4WG

HDMI™
| ENGLISHBasics | Before using this product, be sure to read “Read this first!” (pages 6, 24 to 27).This “Basics” describes the procedure for basic operation and installation.For more information, please visit the Panasonic website (https://pro-av.panasonic.net/manual/en/index.html), and refer to the Operating Instruction (Operations and Settings). |
| FRANÇAIS | Avant d’utiliser cet appareil, assurez-vous de lire la section « Lire ces informations en premier ! » (pages 6, 28 à 30).Pour de plus amples informations sur le mode d’emploi, visiter le site Web de Panasonic (https://pro-av.panasonic.net/manual/en/index.html) et consulter le mode d’emploi. |
| ESPAÑOL | Antes de usar este producto, asegúrese de leer “Lea esto primero” (páginas 7, 31 a 33).Si desea obtener más información acerca de las instrucciones de funcionamiento, visite el sitio web de Panasonic (https://pro-av.panasonic.net/manual/en/index.html) y consulte las instrucciones de funcionamiento. |
| DEUTSCH | Bitte lesen Sie sorgfältig die „Bitte lesen Sie zuerst diesen Hinweis!“ vor der Nutzung dieses Produkts. (Seiten 7, 34 bis 36).Weitere Informationen zu den Bedienungsanleitungen finden Sie auf der Panasonic-Webseite (https://pro-av.panasonic.net/manual/en/index.html) und in den Bedienungsanleitungen. |
| ITALIANO | Prima di utilizzare il prodotto, assicurarsi di leggere “Leggere prima quanto segue!” (pagine da 8, 37 a 39).Per maggiori informazioni sulle istruzioni per l’uso, per favore visitare il sito web Panasonic (https://pro-av.panasonic.net/manual/en/index.html), e fare riferimento alle istruzioni per l’uso. |
| РУССКИЙ | Перед использованием данного прибора ознакомьтесь с информацией в разделе «Прочитайте нижеследующее до начала эксплуатации!» (стр. 8, 40 до 42).Для получения дополнительной информации из инструкций по эксплуатации посетите веб-сайт Panasonic (https://pro-av.panasonic.net/manual/en/index.html) и обратитесь к инструкциям по эксплуатации. |
| Български | Посетете следния уебсайт относно последната информация за безопасността и важни уведомления за продукта. |
| Hrvatski | Za najnovije sigurnosne informacije i važne obavijesti o proizvodu posjetite sljedeću internetsku stranicu. |
| Čeština | Na následujícím webu najdete nejaktuálnější bezpečnostní informace a důležité poznámky k tomuto produktu. |
| Dansk | Besøg følgende webside for den seneste sikkerhedsinformation og vigtige bemærkninger vedrørende produktet. |
| Nederlands | Ga naar de volgende website voor de recentste veiligheidsinformatie en belangrijke meldingen over het product. |
| Eesti | Toodet puudutava värskeima ohutusteabe ja oluliste märkuste saamiseks külastage järgmist veebilehte. |
| Suomi | Käy seuraavalla verkkosivulla saadaksesi uusimmat turvallisuustiedot ja tärkeät tiedot liittyen laitteeseen. |
| Ελληνικά | Για τις πιο πρόσφατα επικαιροποιημένες πληροφορίες σχετικά με θέματα ασφάλειας και σημαντικές εἰδοποιήσεις που αφορούν το προϊόν σας, επισκεφτείτε τον ιστότοπο που ακολουθεί. |
| Magyar | A termékkel kapcsolatos legfrissebb biztonsági információkért és fontos értesítésekért látogasson el az alábbi weboldalra. |
| Latviešu | Lai iegūtu jaunāko informāciju par drošību un skatītu svarīgus paziņojumus par šo produktu, apmeklējiet tālāk norādīto tīmekļa vietni. |
| Lietuvių | Jei reikia naujausios saugos informacijos ir svarbių pranešimų apie gaminį, apsilankykite toliau nurodytoje svetainėje. |
| Polski | Najnowsze informacje o bezpieczeństwie i ważne informacje o produkcie znajdują się w poniższej witrynie internetowej. |
| Português | Consulte o seguinte website para as mais recentes informações de segurança e importantes notificações sobre o produto. |
| Română | Vizitați următoarea pagină web pentru ultimele informații de securitate și notificări importante cu privire la produs. |
| Slovensky | Pre najnovšie bezpečnostné informácie a dôležité oznámenia súvisiace s produktom navštívte túto webovú stránku. |
| Slovenščina | Za najnovejše varnostne informacije in pomembna obvestila v zvezi z izdelkom obiščite naslednje spletno mesto. |
| Svenska | Besök följande webbplats för senaste säkerhetsinformation och viktiga meddelanden om produkten. |
| العربية |
Trademarks and Registered Trademarks
- Microsoft®, Windows®, Windows® 7, Windows® 10, Microsoft Edge, Internet Explorer® are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.
- Apple, Mac, macOS, OS X and Safari are registered trademarks of Apple Inc., in the United States and other countries.
- Google Chrome™ browser is trademarks of Google LLC.
- Intel® and Intel® Core™ are trademarks or registered trademarks of Intel Corporation in the United States and other countries.
- Adobe® and Reader® are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
- The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
- Other names of companies and products contained in these Operating Instructions may be trademarks or registered trademarks of their respective owners.
About Copyright and License
Distributing, copying, disassembling, reverse compiling, reverse engineering, and also exporting in violation of export laws of the software provided with this unit are expressly prohibited.
Abbreviations
For the purposes of this manual, the model numbers of the units are given as listed in the table below.
| Model number of unit | Model number given in manual |
| AW-UE4KG, AW-UE4WG | AW-UE4 |
| AW-UE4KGN, AW-UE4WGN | |
| AW-HS50N, AW-HS50E | AW-HS50 |
Illustrations and screen displays featured in the manual
What is shown in the manual's illustrations and screen displays may differ from how it actually appears.
Contents
Read this first!......6
Installation Precautions ......9
How to Connect and Install the Unit ....13
Checking the Installation Location....13
Preparing the Power Source....14
Ceiling Mount Installation....14
When using the WV-Q105A (optional accessory)....17
Stand-alone installation....18
Connecting Cables....19
Connecting with HDMI Monitor....20
System example 1 (IP control, PoE)....21
System example 2 (IP image transmission, PoE) ......22
System example 3 (USB connection)....23
Read this First!......24
Required Personal Computer Environment....44
Accessories 47
Optional accessories....47
Operating Precautions....48
Parts and Functions....51
Camera Unit 51
Tilting the Camera Up and Down....52
Panning the Camera Right and Left 53
Wireless Remote Control....54
Wireless Remote Control (optional accessory) 56
Network Settings....57
Use the Easy IP Setup Software to Establish the Unit's Settings....57
Setting the Initial Account....59
Starting the Web Setting Screen 60
Starting the Web Setting Screen (Live Screen/Setup Screen) 60
Power on and Power off the Camera Unit 63
Power on the Camera Unit....63
Power off the Camera Unit....64
Troubleshooting....65
Specifications....67
Index 68
WARNING:
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
WARNING:
Installation should only be performed by qualified installation personnel.
Improper installation may result in the entire apparatus falling down and causing injury.
CAUTION:
When mounting this unit on a ceiling etc., be sure to use the supplied Wall Mount for correct installation. Attaching with other mounts or methods may cause a serious accident such as a fall.
indicates safety information.
Installation Precautions
Panasonic does not accept any responsibility for accident or damage during installation if procedure in this manual is not followed.
To installation personnel
Read the "Installation Instructions" thoroughly and then perform the operation correctly and safely.
Also, always read the "Read this First!" of this manual as they contain important information.
After the installation, give the "Operating Instructions " to the customer to save for future use.
■ Ensure that the installation work complies with the technical standards governing electrical equipment. ■ This unit is for indoor use only.
It cannot be used outdoors.
Avoid installation in a location where the unit will be exposed to direct sunlight for extended periods or near a cooling or heating appliance.
Otherwise, deformation, discoloration, malfunctioning and/or problems in operation may result. Operate the unit where it will not be splashed or sprayed by water.
■ Concerning the installation location
Install the unit in a stable location which will not be susceptible to shaking. If the unit is installed in a location which is susceptible to shaking, this will cause the unit's images to shake in turn.
Install the unit after conferring in detail with your dealer.
Install the unit on a ceiling that is strong enough (such as a concrete ceiling).
If the unit is to be installed on a ceiling which is not strong enough, reinforce the ceiling sufficiently first.
■ Use the unit with an installation where the unit is suspended from an overhead surface or with a stand-alone installation.
Do not use the unit on its side or tilted at an angle.
[Note]
- Be absolutely sure to use the four bracket mounting screws (M4) for mounting the mount bracket. These are supplied with the unit.
Do not use wood screws, nails, etc. In the case of a concrete ceiling, secure the unit using anchor bolts (for M4) or AY plug bolts (for M4).
Recommended clamping torque M4 : 1.47 N · m {15 kgf · cm}
- The withdrawal strength of the mounting location for each screw must be at least 461 N {47 kgf}.
- When mounting the unit on a ceiling made of plasterboard, for instance, if it is not strong enough to support its weight, either reinforce the ceiling adequately or use the WV-Q105A direct ceiling mount bracket, which is sold separately.
- When using a mount bracket which is sold separately, read the handling instructions.
■ Do not install or use the unit in the following kinds of locations.
- On walls (where the unit would be installed sideways)
- In locations (including places such as under the eaves of a building) where the unit would be directly exposed to rain or water
- In locations such as kitchens where there are high concentrations of steam and grease
- In outdoor locations or hot places where the temperature will exceed 40°C (104°F)
- In cold locations where the temperature will drop below 0°C (32°F)
- In locations where the humidity will exceed 85% RH
- In locations where chemicals are used such as near swimming pools
- At sea, in coastal areas, or in locations where corrosive gases are emitted
- In locations where radiation, X-rays, or strong radio waves or magnetic fields are generated
- In locations where the unit would be subject to a great deal of vibration such as on board a vehicle or ship (this unit is not designed to be used in vehicles)
- In locations where the temperature is subject to sudden changes such as near the air outlet of an air conditioner or near a door which allows the outside air to come in
■ Be absolutely sure to use the supplied brackets and screws to install the camera.
- Do not mount the unit by employing any methods other than those specified.
- Do not remodel the mounting bracket or mounting screws provided with the unit.
■ What to avoid to ensure that the unit will perform stably over a prolonged period
- Using the unit for a prolonged period in a location with high temperature and humidity levels will cause its parts to deteriorate and shorten its service life.
- Ensure that a cooling unit or heating unit will not blow any air directly toward the installation location.
■ Before installation, always disconnect the DC connector.
When installing, always use the supplied components. Do not disassemble or modify the wall mount adaptor.
■ Tightening up the mounting screws
● Tighten up the screws and bolts securely to the degree that is appropriate for each of the materials used in the mounting location and structures. ● After tightening up the screws and bolts, check that there is no unsteadiness and that the parts have been tightened securely. - Use the specified tools and tighten the screws firmly. ● Tighten up the screws using the specified torque driver. Do not use electrical drivers or impact drivers.
■ When the unit is no longer going to be used, do not leave it lying around, but be absolutely sure to dispose of it properly.
■ When installing, transferring or disposing of the unit, be absolutely sure to hold it by its pedestal area.
Problems may result if the camera head is held or rotated.
■ Do not attach a filter, hood, extender or other parts to the unit.
■ Install the external DC power supply near the main power outlet, and position it in such a way that its power plug can be plugged into and unplugged from the outlet easily.
When connecting the external DC power supply to a power outlet on the ceiling or on any other surface where dust may collect, wipe off the dust on the power plug at periodic intervals as an anti-tracking measure.
■ If there is a possibility of noise interference
Either wire the cables so that the power cable (ceiling light cord) of
AC 100 V (AC 220 V) or more, and the signal cable are placed at least 1 meter (3.3 ft.) apart.
Alternatively run each cable through its own metal conduit. (The metal conduits must be grounded.)
When connecting the cables, ensure that the connector areas are not subjected to any load.
Doing so may cause malfunction.
Power switch
This unit does not have a power switch. Before proceeding with maintenance, be absolutely sure to disconnect the power plug from the power outlet.
Note
Under factory default conditions, the unit will be in Standby mode when power is supplied for the first time. (Status display lamp: Lit orange)
When the power supply is cut off while the unit is in Standby mode, the unit will be in Standby mode the next time power is supplied. (Status display lamp: Lit orange)
When the power supply is cut off while the unit is in Power ON mode, the unit will be in Power ON mode the next time power is supplied. (Status display lamp: Lit green)
Radio signal interference
If the unit is positioned near a TV or radio transmitting antenna or a strong electrical field or magnetic field (such as that generated by a motor, transformer or power lines), its images may be distorted and/or the images may be affected by noise.
Allowing the generated heat to escape
This unit allows the heat generated inside to escape from its surfaces.
Do not install the unit in a location where it will be surrounded by walls or other surfaces and where heat will be trapped.
In addition, the heat is dissipated to the bottom panel which will warm up over time: This is normal and not indicative of any trouble.
PoE power supplies
Use a PoE [IEEE802.3af] compatible hub or power supply device.
■ Network settings
The network function of this unit does not work unless an initial account is set up (except when using the Easy IP Setup Software. A personal computer is required to set up an initial account. [Note] Network connection with AW-UE4 also requires setup of an initial account. When an initial account is not set up, AW-UE4 can detect but cannot control this unit.
How to Connect and Install the Unit
Be absolutely sure to read through the "Information for Your Safety" and "Installation precautions".
1) Connect and install in the following order: 2) Checking the installation location 3) Preparing the power source 4) Ceiling-suspended Installation/Standing Installation/Mount to a Tripod 5) Connecting the cables
Checking the Installation Location
Refer to the illustration, and determine where the unit is to be installed and in which direction it should be mounted with due consideration for the unit and the wiring space on the back.
- Ensure that there is at least 200 mm (7.874") of space for wiring behind the rear cover. Unit: mm (inch)



Preparing the Power Source
● Power can be provided through the USB cable connection from the connected device (e.g., laptop, PC). - Use the PoE switch/hub connected to the LAN port to provide power to the AW-UE4 unit. - Please use an AC adapter (5V, 1A or more) or PoE switch/hub to output HDMI. - Warning: This product is intended to be supplied by a UL Listed Power Adapter or DC power source marked "L.P.S." (or "Limited Power Source"), rated 5Vdc, 1.0A minimum, Tma = 40°C minimum. If further assistance is needed, please contact Panasonic for more information.
Ceiling Mount Installation
- Do not use any screws other than those supplied with the unit (do not use wood screws, nails, etc.). ● Make sure the camera is firmly mounted to the ceiling, with no tilting or wobbling.
1. Install the mount kit (included) to the bottom of the camera. Use the mount screw (included) to secure the mount kit and camera.
Screw: I-head type, 1/4 x20 UNC
Clamping torque: 1.47 N·m (15 kgf·cm)

- Use M4 10mm length screw (included) to secure the L-mount kit on the ceiling.
Screw: M4, 10mm length, bind-head Clamping torque: 1.47 N·m (15 kgf·cm)

- Slide the camera with mount kit installed into L-mount as shown in the figure.

- Use M4 5mm length screw (included) to secure the camera on the L-mount kit.
Screw: M4, 5mm length, bind-head Clamping torque: 1.47 N·m (15 kgf·cm)

5. Mount the drop-prevention wire to the ceiling.
Attach the drop-prevention wire to the drop-prevention wire-mounting portion of the unit and secure to the ceiling panel with screws.
The drop-prevention wire is designed to be used for installation where the unit is suspended from an overhead surface, so do not subject it to the weight of units other than the unit.
● Installation suggestion:
Screw: M4, bind-head
Clamping torque: 1.47 N·m (15 kgf·cm)
Ceiling: Concrete ceiling
Suggestion distance: 8cm or less
[Note] Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit.
When using the WV-Q105A (optional accessory)
It is recommended that you provide an inspection opening or other such space for access purposes in the area near where the equipment is installed in order to facilitate installation and the wiring connections work.
Before mounting the mount bracket, check that the installation location is strong enough to withstand the total mass (approx. 4.7 kg (10.34 lb)) which will be exerted once the camera is mounted.
Use the mount bracket where the space between the ceiling panel and the concrete ceiling is at least 100 mm (3-15/16 inches) high. The bracket can be mounted where the thickness of the ceiling panel ranges from 5 mm (3/16 inches) to 40 mm (1-9/16 inches).
The drop-prevention wire (supplied with the WV-Q105A) must be used when mounting the direct ceiling mount bracket.

- Refer to the Operating Instructions of the WV-Q105A direct ceiling mount bracket, and attach the WV-Q105A as well as the drop-prevention wire angle and drop-prevention wire supplied with the WV-Q105A to the anchor bolts.
Mounting the anchor bolts and direct ceiling mount bracket ( )
This job is facilitated if the direct ceiling mount bracket is loosely secured to the ceiling panel in one place, and the direct ceiling mount bracket and anchor bolts are vertically aligned before the nuts are tightened up.
- First, remove the screws which were loosely fastened in step 1, and then align the camera mount bracket of the AW-UE4 with the screw holes in the WV-Q105A direct ceiling mount bracket and mount it in place.
- Use the mounting screws (the M4-L60 Phillips head screws with adhesive) supplied with the WV-Q105A as the mounting screws.

Stand-alone installation
(when the mount bracket is not going to be used)
■ When installing the unit on a desktop
Place the unit flat on the surface.
[Note]
- Install the unit in a stable location that is not susceptible to shaking. If the unit is installed in a location that is susceptible to shaking, this will cause the unit's images to shake in turn. ● Take care not to allow the unit to fall or otherwise be damaged during installation.
- When carrying the unit, do not hold it by its head.
- Take care not to pull the connected cables. Doing so may cause the unit to fall and/or it may result in injury.
Ensure that the unit will not fall off.

Correct Incorrect
■ When mounting the unit on a tripod
Attach the tripod to the threaded holes for mounting the camera on the camera's bottom panel. Place the tripod on a completely flat and level surface.
Tighten the screws by hand to mount the tripod securely.
Use screw for mounting tripod that satisfy the following standard.

[Note]
- Do not install the unit where people will be passing back and forth.
- When using the unit mounted on a tripod, do not put the tripod high above the floor level.
- Mount the unit securely so there is no looseness. Looseness may cause the unit to fall off and/or result in injuries.
- When the unit is going to be used for a prolonged period of time, take steps to ensure that the unit will not topple or fall over and that it will not fall off or fall down. After using the unit, restore the installation location to its original state without delay.
[Note]
- After installing the unit on a ceiling, secure the drop-prevention wire in the space above the ceiling panel and connect the LAN cable, the HDMI cable or USB cable.
- Please use "High Speed HDMI Cables" that have the HDMI logo (as shown below the HDMI connector). Cables not conforming to the HDMI standard will not work. ● Always use a USB cable that is included in accessories.
- Remember to screw tight the USB cable with the additional screw on the USB cable.

Connecting with HDMI Monitor
A. HDMI cable: An HDMI video/audio signal is output. B. Wireless remote control (optional) C. USB cable (connect power adapter for external power supply)
![graph LR A["Monitor"] -->|A| B["Remote"] B -->|B| C["Speaker"] C -->|C| D["Switch"] style A fill:#f9f,stroke:#333 style B fill:#ccf,stroke:#333 style C fill:#cfc,stroke:#333 style D fill:#fcc,stroke:#333](/content/2026/06/1347520/images/54bcf24370c817d47163fb6850b32242af9044391aa3b4307363380417c97c8c.jpg)
[Note] Please use "High Speed HDMI Cables" that have the HDMI logo (as shown below the HDMI connector). Cables not conforming to the HDMI standard will not work.
System example 1 (IP control, PoE)
← : HDMI cable ←····- : LAN cable ←……: Use an appropriate cable to suit the connected devices
A. HDMI/SDI converter B. Compact Live Switcher (AW-HS50) C. Personal computer D. PoE switching hub E. Monitor 1/Monitor 2
![graph TD A["Device A"] --> B["Control Panel B"] B --> C["Device C"] C --> D["Device D"] D --> A A --> E["Device E"] E --> B B --> A style A fill:#f9f,stroke:#333 style B fill:#ccf,stroke:#333 style C fill:#cfc,stroke:#333 style D fill:#fcc,stroke:#333](/content/2026/06/1347520/images/f44df73dd9985ccb7e3283acb7f19bb01b648a0312a84ed01701e25cba8baf31.jpg)
[Note] Use a category 5e cable for the LAN cable
System example 2 (IP image transmission, PoE)
← : LAN cable
A. LAN connector B. Personal computer C. PoE compatible switching hub or PoE injector
![graph TD A["Computer"] -->|B| C["Switch"] C --> D["Cable"] D --> E["A"] E --> F["Camera 1"] E --> G["Camera 2"] E --> H["Camera 3"] E --> I["Camera 4"]](/content/2026/06/1347520/images/9fb967b65777243a6ada84086a06569fed29cfefb7f48b30dbee0d7fb06d1426.jpg)
[Note] The unit is capable of transmitting IP images to only one terminal.
System example 3 (USB connection)
← : USB cable (with power supply from connected device)
A. Personal computer

Read this First!
WARNING:
● To reduce the risk of fire or electric shock, do not expose this equipment to rain or moisture. - To reduce the risk of fire or electric shock, keep this equipment away from all liquids. Use and store only in locations which are not exposed to the risk of dripping or splashing liquids, and do not place any liquid containers on top of the equipment.
WARNING:
Always keep the main unit mounting screw, bracket mounting screws and drop-prevention wire mounting screw out of the reach of infants and small children.
WARNING:
This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference.
CAUTION:
Do not remove panel covers by unscrewing. To reduce the risk of electric shock, do not remove the covers. No user serviceable parts inside. Refer servicing to qualified service personnel.
CAUTION:
In order to maintain adequate ventilation, do not install or place this unit in a bookcase, built-in cabinet or any other confined space. To prevent risk of electric shock or fire hazard due to overheating, ensure that curtains and any other materials do not obstruct the ventilation.
CAUTION:
To reduce the risk of fire or electric shock and annoying interference, use the recommended accessories only.
CAUTION:
Check the installation at least once a year. An improper installation could cause the unit to fall off resulting in personal injury.
CAUTION:
Do not pick up and move the unit while the tripod is attached. The neck may break under the weight of the tripod, which may result in injury.

Indicates safety information.
FCC NOTICE (USA)
Supplier's Declaration of Conformity
Trade Name: Panasonic
Model Number: AW-UE4KG, AW-UE4KGN, AW-UE4WG, AW-UE4WGN
Responsible Party: Panasonic Corporation of North America Two Riverfront Plaza, Newark, NJ 07102
Support contact: 1-800-524-1448
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Warning:
To assure continued FCC emission limit compliance, follow the attached installation instructions and the user must use only shielded interface cables when connecting to host computer or peripheral devices. Also, any unauthorized changes or modifications to this equipment could void the user's authority to operate this device.
FCC CAUTION:
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
NOTIFICATION (Canada)
CAN ICES-3 (A)/NMB-3(A)
Turkey Only
AEEE Complies with Directive of Turkey.
EMC NOTICE FOR THE PURCHASER/USER OF THE APPARATUS
1. Pre-requisite conditions to achieving compliance with the above standards
<1> Peripheral equipment to be connected to the apparatus and special connecting cables
- The purchaser/user is urged to use only equipment which has been recommended by us as peripheral equipment to be connected to the apparatus.
- The purchaser/user is urged to use only the connecting cables described below.
<2> For the connecting cables, use shielded cables which suit the intended purpose of the apparatus.
● Video signal connecting cables
Use double shielded coaxial cables, which are designed for 75-ohm type high-frequency applications, for SDI (Serial Digital Interface).
Coaxial cables, which are designed for 75-ohm type high-frequency applications, are recommended for analog video signals.
● Audio signal connecting cables
If your apparatus supports AES/EBU serial digital audio signals, use cables designed for AES/EBU.
Use shielded cables, which provide quality performance for high-frequency transmission applications, for analog audio signals.
● Other connecting cables (IEEE1394, USB)
Use double shielded cables, which provide quality performance for high-frequency applications, as connecting cables.
- When connecting to the DVI signal terminal, use a cable with a ferrite core.
- If your apparatus is supplied with ferrite core(s), they must be attached on cable(s) following instructions in this manual.
2. Performance level
The performance level of the apparatus is equivalent to or better than the performance level required by these standards.
However, the apparatus may be adversely affected by interference if it is being used in an EMC environment, such as an area where strong electromagnetic fields are generated (by the presence of signal transmission towers, cellular phones, etc.). In order to minimize the adverse effects of the interference on the apparatus in cases like this, it is recommended that the following steps be taken with the apparatus being affected and with its operating environment:
- Place the apparatus at a distance from the source of the interference.
- Change the direction of the apparatus.
- Change the connection method used for the apparatus.
- Connect the apparatus to another power outlet where the power is not shared by any other appliances.

Disposal of Old Equipment
Only for European Union and countries with recycling systems
This symbol on the products, packaging, and/or accompanying documents means that used electrical and electronic products must not be mixed with general household waste.
For proper treatment, recovery and recycling of old products, please take them to applicable collection points in accordance with your national legislation.
By disposing of them correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment. For more information about collection and recycling, please contact your local authority, dealer or supplier.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
Manufactured by: Panasonic Corporation, Osaka, Japan
Importer's name and address pursuant to EU rules:
Panasonic Marketing Europe GmbH
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Germany
■ The symbols on this product (including the accessories) represent the following. (Some symbols are not displayed on this unit.)
| ON

Standby (OFF)

AC

DC

Class II equipment (The construction of the product is double-insulated.)
WARNING:
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Germany
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Spain
Panasonic Testing Centre
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Italy
This 4K camera features an ultra-wide angle 111° lens, and uses a 1/2.5" type MOS sensor and supports wider video output in various formats including 4K / 30p output.
A single cable solution with one Ethernet cable is enabled, and compatibility with remote cameras is enhanced by protocol support such as RTMP. In addition, it is equipped with a USB camera function that can be easily connected and applied to various applications.
Characteristics
Multi-format support
You can switch between the following formats via the camera menus or a web browser.
[4K format]
2160/29.97p, 2160/30p, 2160/25p
[HD format]
1080/59.94p, 1080/60p, 1080/50p,
1080/29.97p, 1080/30p, 1080/25p
720/59.94p, 720/60p, 720/50p
1/2.5" MOS sensor and ultra-wide angle 111° fixed focus lens
With the ultra-wide-angle (111° horizontal) lens, you can capture a wider space video, and you can reproduce clear images for a wide range of applications.
Storage of up to 100 positions in the preset memory.
Single cable solution
By supporting PoE power supply, we have realized a single cable solution that enables video signal / control signal / power supply with one Ethernet cable
IP image output functions
It supports 4K30p output with RTMP (Real-Time Messaging Protocol), which can upload video directly to live distribution service, and it demonstrates high operability in live production use
Affinity with remote camera
By supporting PoE power supply and RTMP/RTSP support, the affinity with the remote camera series is further enhanced.
USB camera
It is also possible to use a USB camera with easy connection via one USB cable, powered by USB from the PC.
Use of easy-to-operate wireless remote control (optional) is possible.
A wireless remote control capable of operating up to four units can be used.
It can easily be used to set the various functions or switch between them while viewing the menu screens.
Flexible camera layout enabled by simple connection and installation.
IP control, lightweight body, and simple up/down and inverse mechanism result in outstanding DIY (indoor applications only) connectivity and installation ease. Remember that this unit is designed to be used indoors only: it cannot be used outdoors.
Energy savings achieved by the compact main unit design.
The main unit is lightweight and compact at less than 0.5 kg, and low 5 W energy consumption means multiple cameras can be connected easily.
Required Personal Computer Environment
| CPU | Intel® CoreTM i5 3.2GHz or higher (Skylake 6500 or later) |
| Memory | 4 GB or more |
| Network function | 100BASE-T/TX or 1000BASE-T,RJ-45 connector |
| Image display | Resolution: 1920 x 1080 pixels or moreColor generation: True Color 24-bit or more |
| Supported operating systems and web browsers | For Windows:Microsoft® Windows® 7,10Windows® Internet Explorer® 1164-bit/32-bitMicrosoft EdgeGoogle Chrome |
| For Mac:macOS 10.14macOS 10.13macOS 10.12OS X 10.11SafariGoogle Chrome | |
| Other | Graphics card support hardware acceleration(for decode H.264/H.265/JPEG streaming)Adobe® Reader®(for viewing the operating instructions available on the website) |
IMPORTANT
Failure to provide the required personal computer environment may slow down the delineation of the images on the screen, make it impossible for the web browser to work, and cause other kinds of problems.
[Note]
- Depending on the software version of the unit, an update may be necessary.
- For the latest information on compatible operating systems and web browsers, visit the support desk at the following website: https://pro-av.panasonic.net/
Disclaimer of Warranty
IN NO EVENT SHALL Panasonic Corporation BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:
1) ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT; 2) PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE USER; 3) UNAUTHORIZED DISASSEMBLY, REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER; 4) INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT; 5) ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY; 6) ANY DEMANDS FOR COMPENSATION, CLAIMS, ETC. OCCASIONED BY THE INFRINGEMENT OF PRIVACY BY INDIVIDUALS OR ORGANIZATIONS WHOSE IMAGES WERE SHOT BY THE USER BECAUSE THESE IMAGES (INCLUDING THE RECORDINGS MADE) WERE MADE AVAILABLE BY THE USER BECAUSE IN THE PUBLIC DOMAIN FOR SOME REASON OR OTHER OR BECAUSE THE IMAGES ENDED UP BEING USED FOR PURPOSES OTHER THAN THE ONE DESCRIBED ABOVE; 7) LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE.
Network security
As you will use this unit connected to a network, your attention is called to the following security risks.
● Leakage or theft of information through this unit - Use of this unit for illegal operations by persons with malicious intent - Interference with or stoppage of this unit by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself against the above network security risks.
- Use this unit in a network secured by a firewall, etc.
- If this unit is connected to a network that includes personal computers, make sure that the system is not infected by computer viruses or other malicious entities (using a regularly updated antivirus program, anti-spyware program, etc.).
- Protect your network against unauthorized access by restricting users to those who log in with an authorized user name and password. ● After accessing the unit as an administrator, be sure to close all web browsers.
- Change the administrator password periodically.
- To avoid passwords that can be guessed easily by third parties, set a password of at least 8 characters in length, including at least 3 different types of characters, such as upper case, lower case, numbers, and symbols.
- Restrict access to the unit by authenticating the users, for example, to prevent setting information stored on the unit from leaking over the network.
- Do not install the unit in locations where the unit, cables, and other parts can be easily damaged or destroyed by persons with malicious intent.
- Avoid connections that use public lines.
[Note]
Notes on user authentication
User authentication on the unit can be performed via digest authentication or basic authentication. If basic authentication is used without the use of a dedicated authentication device, password leaks may occur.
We recommend using digest authentication or host authentication.
Usage restrictions
Use of the same segment is recommended for the network in which the unit and personal computer are connected.
If the equipment uses connections with different segments, events based on the settings inherent to the network equipment, for instance, may occur so check this thoroughly prior to operation.
Accessories
Check the accessories before using this unit. After removing the product from its container, dispose of the packing materials in an appropriate manner.
USB Cable

Drop-prevention wire
Mount kit
L-mount kit


M4 screw
10 mm length (4 screws)

M4 screw
5 mm length (4 screws)

Tripod screw
(1/4"-20UNC, 5.5 mm length)

Optional accessories
■ Wireless remote control AW-RM50G (Size "AA" dry battery x2, obtained separately) ■ Direct ceiling mount bracket WV-Q105A
[Note]
For details on optional accessories, refer to the catalog or consult your local dealer.
Operating Precautions
■ Shoot under the proper lighting conditions.
To produce pictures with eye-pleasing colors, shoot under the proper lighting conditions. The pictures may not appear with their proper colors when shooting under fluorescent lights. Select the proper lighting as required.
■ To ensure a stable performance in the long term
Using the unit for prolonged periods in locations where the temperature and humidity levels are high will cause its parts to deteriorate, resulting in a reduction of its service life. (Recommended temperature: Max. 35 °C (95 °F))
Ensure that a cooling unit or heating unit will not blow any air directly toward the installation location.
■ Do not point the camera at strong lights.
When parts of the MOS sensor are exposed to spotlights or other strong lights, blooming (a phenomenon where the edges of strong lights become blurred) may occur.
■ What happens with high-brightness subjects
Flare may occur if an extremely bright light source is pointed at the lens. In a case like this, change the angle or take some other remedial action.
■ Concerning the Image distortion.
Due to the characteristics of the lens, the edge of the image is distorted.
■ When using the automatic functions
In the [Scene] such as the camera menu, the initial settings on some items has been set to auto, making it impossible for these items to be operated manually. To operate them manually, switch from the auto settings to the manual settings as required.
When using the ATW (auto tracking white adjustment) function under fluorescent lights, the white balance may vary.
■ Operating temperature range
Avoid using the unit in cold locations where the temperature drops below 0°C (32°F) or hot locations where the temperature rises above 40°C (104°F) since these temperatures downgrade the picture quality and adversely affect the internal parts. Also, it may take a few minutes to stabilize the image when used in low temperatures. We recommend that you turn on this unit before use.
■ Concerning the HDMI interface standard
This unit has been certified as HDMI-compatible, but on rare occasions images may not be displayed depending on the HDMI device which has been connected to the unit.
■ Color bars
Color bars are used to adjust the color phase, and the widths and positions of these bars may differ from other models.
■ Concerning PoE power supply
The unit complies with the IEEE802.3af standard. Use a compatible Ethernet hub and PoE injector to use a PoE power supply.
■ Turn off the power before connecting or disconnecting the cables.
Always be sure to turn off the power before connecting or disconnecting the cables.
■ H.264/H.265 patent pool licensing
This product is licensed based on the AVC Patent Portfolio License, and the license does not extend beyond uses by users, who engage in the acts described below, for their own personal and non-profit applications.
(i) Recoding of image information in compliance with the AVC standard (hereafter, "AVC videos") (ii) Playing of AVC videos recorded by consumers engaging in personal activities or AVC videos acquired from licensed providers For details, visit MPEG LA, LLC website (http://www.mpegla.com).
■ Handle the unit carefully.
Do not drop the unit or subject it to strong impact or vibration. Doing so may cause the unit to malfunction.
- Keep the unit away from water
Avoid all direct contact with water. Otherwise, problems may occur.
■ When the unit is not in use
Turn off the unit's power when it is not in use. When the unit is no longer going to be used, do not leave it lying around, but be absolutely sure to dispose of it properly.
■ Do not touch the optical system.
Under no circumstances must they be touched. In the unlikely event that they have become dusty, remove the dust by using a camera blower or by wiping them gently with a lens cleaning paper.
Do not point the camera directly at the sun or a laser beam.
Taking images of the sun, laser beams, or other brightly lit subjects for prolonged periods of time may damage the MOS sensor.
Personal computer used
If the same image is displayed for a prolonged period on a PC monitor, the monitor may be damaged. Use of a screen saver is recommended.
Concerning the IP address setting
Do not run the Easy IP Setup Software on multiple personal computers for a single camera and set the IP address at the same time.
Otherwise, you will be unable to complete the proper procedure and set the IP address correctly.
Disposal of the unit
When the unit has reached the end of its service life and is to be disposed of, ask a qualified contractor to dispose of the unit properly in order to protect the environment.
Maintenance
Turn off the unit's power before proceeding with maintenance. Otherwise, you may injure yourself. Wipe the surfaces using a soft dry cloth. Avoid all contact with benzene, paint thinners and other volatile substances, and avoid using these substances. Otherwise, the casing may become discolored.
Use the unit in an environment with minimal moisture and dust.
Avoid using the unit in an environment with high concentration of moisture or dust since these conditions will damage the internal parts.
Information on software used with this product
This product incorporates the following software:
(1) the software developed independently by or for Panasonic Corporation, (2) the software owned by third party and licensed to Panasonic Corporation, (3) the software licensed under the GNU General Public License, Version 2.0 (GPL V2.0), (4) the software licensed under the GNU LESSER General Public License, Version 2.1 (LGPL V2.1), and/or (5) open source software other than the software licensed under the GPL V2.0 and/or LGPL V2.1. The software categorized as (3) - (5) are distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY, without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Please refer to the detailed terms and conditions that can be downloaded from the web screen.
At least three (3) years from delivery of this product, Panasonic will give to any third party who contacts us at the contact information provided below, for a charge no more than our cost of physically performing source code distribution, a complete machine-readable copy of the corresponding source code covered under GPL V2.0, LGPL V2.1 or the other licenses with the obligation to do so, as well as the respective copyright notice thereof.
https://pro-av.panasonic.net
However, do not contact Panasonic for questions regarding obtained source codes.
Parts and Functions
Camera Unit

- Lens
- Camera head
- Internal microphone
- Power status indicator
- Orange light: Standby mode
- Green light: The unit is turned on
- Flashing green light: The unit is receiving a wireless remote control signal with a matching remote control ID
- Flashing orange light: The unit is receiving a wireless remote control signal with a different remote control ID.
- Flashing red light: Firmware updating.
- Red light: Firmware update failure or other abnormal.
- Tally status indicator.
- Wireless remote control signal light-sensing area.

- LAN indicator (LINK/ACT).
Lights up when data is transmitted/received via LAN.
- LAN connector.
Use a category 5e or above LAN cable with a maximum length of 100 m (328 ft.).
- HDMI terminal.
- USB terminal [●].
Power can be supplied from any device that complies with USB battery charging standards.
Always use the USB cable included in the accessories.
- Screw hole for USB cable

- Perpendicular fixing screw
- Horizontal fixing screw
- Drop-prevention wire mounting portion

- Mount hole
[Screw: I-head type, 1/4 x 20 UNC
Clamping torque: 1.47N·m (15kgf·cm)]
Tilting the Camera Up and Down
When the perpendicular fixing screw Ⓐ is loosened, the camera can be tilted approximately 25° up or down.

After adjusting the position of the camera, firmly tighten the screw to fix the camera in position.
Panning the Camera Right and Left
When the horizontal fixing screw Ⓑ is loosened, the camera can pan 110° horizontally to the right or left.

After adjusting the position of the camera, firmly tighten the screw to fix the camera in position.
Wireless Remote Control
You can operate the unit with the optional wireless remote control (AW-RM50G).
Consult your dealer concerning the purchase of a wireless remote control.
Buttons used for operating this unit are described.

| 1 | Signal transmission window |
| 2 | ON/STANDBY buttonEach time this is pressed for 2 seconds, operation switches between turning on the unit's power and establishing the standby status. |
| 3 | CAM1 to CAM4 buttonsSelects a camera to be operated.Once a button has been selected, the unit corresponding to the selected button can be operated. |
| 4 | SET buttonIf this button is pressed when the [AWB A] memory or [AWB B] memory has been selected for the white balance adjustment, the white balance is automatically adjusted and registered in the selected memory. |
| 5 | MODE buttonEach time you press the button, the signal switches between the color bar signal output and the camera image output. |
| 6 | 1 to 12 buttonsThese are used to call the information on the unit's directions and other settings, which have been registered in the units preset memories No.1 to No.12, and reproduce those settings.Setting in preset memories No.13 and above cannot be called from the wireless remote control |
| 7 | PRESET buttonPress this button and any of the buttons from 1 to 12 simultaneously to register a preset memory. |

| 8 | Pan-tilt buttons and menu operation buttons(1)These are used to change the unit's direction. The unit is tilted in the up/down direction using the [▲] and [▼] buttons and panned in the left/right direction using the [◀] and [▶] buttons.The [○] button does not work during tilting and panning.When the [▲] or [▼] and [◀] or [▶] buttons are pressed at the same time, the unit moves diagonally.(2) The buttons are used for menu operations when the unit displays the camera menus.Use the [▲] and [▼] buttons to select the menu items. When a selected item has a sub-menu, the sub-menu will be displayed by pressing the [○] or [▶] button.When the [○] or [▶] button is pressed on the setting menu at the bottom hierarchical level, the new setting is entered. |
| 9 | SLOW buttonChanges the pan/tilt or zoom speed to low speed. |
| 10 | MENU buttonPress and hold for 2 seconds to display the camera menu of the unit. |
| 11 | HOME buttonIf you press and hold the button for 2 seconds, the zoom level of the unit is changed to x1. |
| 12 | ZOOM buttonThese are used to adjust the digital zoom.The zoom is adjusted in the wide-angle using the [W] button and in the telephoto using the [T] button |
| 13 | FAST buttonChanges the pan/tilt or zoom speed to high speed. |
Wireless Remote Control (optional accessory)
This unit can be operated by remote control using a wireless remote control (model number: AW-RM50G) purchased separately. Check out the following points before using the wireless remote control.
- Point the wireless remote control at the unit's wireless remote control signal light-sensing area (front side), and operate it within a range of 10 meters (32.8 ft.) from the area.
- Refer to on the below.
- The signal sensing distance is reduced if the angle at which the wireless remote control signals are sensed is increased.
The light-sensing sensitivity is reduced to about one-half when the wireless remote control is pointed at an angle of 40 degrees from each position in front of a wireless remote control signal light-sensing area (front panel or back panel).
If the remote control is operated from the behind the unit, it may be either difficult or impossible to perform the desired operations.
- If the unit is installed near fluorescent lights, plasma monitors or other such products or if the unit is exposed to sunlight, the effects of the light may make it impossible for the unit to be operated using the wireless remote control.
Be sure to follow the steps below for installation and use.
√ Take steps to ensure that the wireless remote control signal light- sensing area will not be exposed to the light from fluorescent lights, plasma monitors or other such products or from the sun. √ Install the unit away from fluorescent lights, plasma monitors and other such products.
- For about 10 minutes even after the batteries have been removed from the wireless remote control, the selection of the operation to be performed (the , , or button which was pressed last) will remain stored in the memory.
When a longer period of time elapses, however, the selection is reset to the status established when the button was pressed.
[Note]
The arrows in the figure below show the light-sensing directions in which the wireless remote control signals travel.
Network Settings
Use the Easy IP Setup Software to Establish the Unit's Settings
The settings related to the unit's network can be established using the Easy IP Setup Software supplied. You can obtain Easy IP Setup Software (EasyIPSetup.exe) by downloading it from the following website:
https://pro-av.panasonic.net/
- To establish the settings for a multiple number of units, the settings must be selected for each camera involved.
- If the settings cannot be established using the Easy IP Setup Software, select the settings separately for the unit and personal computer on the Network setup screen [Network] of the setting menu. (Operating Instructions (PDF) → "Web Screen configuration" → "Network Settings [Network]")
[Note]
- If, after the network settings have been established, another device in the same network has the same IP address, the network operations will not be performed properly.
- Set the IP address in such a way that it does not duplicate an existing IP address.
- Do not establish network settings from a multiple number of Easy IP Setup Software programs at the same time for a single camera. The IP address settings may no longer be recognized as a result.
- To enhance the security of the Easy IP Setup Software, it will not be possible to make network settings for the target camera once about 20 minutes or more have elapsed after turning the power of the camera on. (When the [Easy IP Setup accommodate period] setting is [20min].
- The Easy IP Setup Software cannot be used from a different subnet via a router.
- Use Easy IP Setup Software ver. 4.25R00 or newer.
1 Double-click EasyIPSetup.exe to start the Easy IP Setup Software.
2 Click the [Search] button.

3 Click the MAC address/IPv4 address of the camera to be set, and click the [Network settings] button.

- When a DHCP server is being used, the IP address allocated to the unit can be checked by clicking the [Search] button of the Easy IP Setup Software.
- If IP addresses have been duplicated, the duplicated camera No. is displayed in the [IPv4 overlap] column of the relevant camera.
- Clicking [Access Camera] displays a Live screen of the selected camera. ● The IPv4/IPv6 switching function cannot be used with this camera (only compatible with IPv4).
4 Input the network items, and click the [Save] button.

- When a DHCP server is being used, [DNS] of the Easy IP Setup Software can be set to [Auto].
- After the [Save] button is clicked, it takes about 2 minutes for the settings in the unit to be completed.
- If the USB cable or LAN cable is disconnected before the settings are completed, the settings will be canceled. In this case, repeat the steps to establish the settings.
- When a firewall (including software) has been introduced, enable access to all the UDP ports.
1 Set the initial account.
In the initial state, the initial account setting screen is displayed when the web screen is displayed. Set a user name and password.

[Note]
- The usable symbols for user name are as follows: ( # % + = , - _ ^ / @ . )
- Do not set character strings that can be easily guessed by third parties.
- Change the password at regular intervals.
- The password must use at least 3 of the following 4 character types and be 8 characters or longer. Alphabet upper cases
Alphabet lower cases
Numerals
Symbols (# % + = , - _ ^ / @ . \~ )
- When a password is set that does not adhere to the above policy, take responsibility for use of the device with due consideration for the security risks in the installation environment, etc.
- A warning is displayed if the set password goes against the recommended setting policy. When changing the password, click the [Back] button and set the password again.
- When continuing with the setting with full understanding of the security risks, click [Continue] to complete the setting.

2 Completing registration of the initial account
After completing registration of the initial account, the live screen [Live] is automatically displayed after a few seconds.
This completes the process of registering the initial account.
Starting the Web Setting Screen
If you connect the unit with a PC, you can operate the unit and configure the unit's settings from the web setting screen.
For details of the required personal computer environment → p44.
Starting the Web Setting Screen (Live Screen/Setup Screen)
Connect the unit with a PC.
Perform the settings for the PC:
- Select an IP address for the personal computer within the private address range while ensuring that it is different from the address of the unit.
- Set the subnet mask for the personal computer to the same address as the unit.
- If you need to change the IP address and subnet mask, be sure to ask your dealer to make these changes for you.
- The IP address and subnet mask of the unit (factory defaults)*
- IP address : 192.168.0.10
- Subnet mask : 255.255.255.0 * The factory default for the private address range is between 192.168.0.0 and 192.168.0.255.
1 Start the web browser and enter [http://the IP address for the unit/] into the address bar.
- If the IP address of the unit has been changed from the [192.168.0.10] set at the time of purchase, enter the new IP address.
- If the HTTP port number has been changed from the [80] set at the time of purchase, enter [http://the IP address for the unit: The port number/].
● The web setting screen (Live screen) starts up.

A. Switch between the live screen and the Setup screen. B. Switch the unit from on to standby mode or vice versa. C. Operate the camera. D. The camera image is displayed.

- Zoom operations
- Pan/tilt operation
- Preset memory registration/retrieval
For details regarding camera operations, refer to the "Operating Instructions".
2 Click [Setup] on the live screen.
The user identification screen is displayed.

3 Correctly enter the user name and password that has already been registered, and click [OK].
The Setup screen is displayed.

For details regarding the Setup screen, refer to the "Operating Instructions".
● The camera cannot be operated in standby mode. - For security protection, change the user name and password on the User mng. screen. - If the wireless remote control and web browser are being used at the same time, the content selected using the wireless remote control may not be reflected on the web setting screen. - When using both the wireless remote control and web browser, be absolutely sure to check the settings using the wireless remote control or camera menu.
Power on and Power Off the Camera Unit
Power on the Camera Unit
When performing the operations using the wireless remote control.
- Set all the power switches of the units and devices connected in the system to ON.
The unit does not have a power switch. When power is supplied to it, the status indicator LED will light up orange.
- Press one of the [CAM1] to [CAM4] buttons on the wireless remote control to select the unit.
The unit's status indicator LED blinks green when a signal matched by the remote control ID has been received, and it blinks orange when a signal that is not matched by the remote control ID has been received.
- Press the [ON/STANDBY] button on the wireless remote control for 2 seconds.
The POWER ON mode is established, images are output, and control can be exercised.
The unit's status indicator LED now lights up green.
[Note]
- It takes about 30 seconds per unit for the initial settings operation to be completed. During this period, the unit cannot be operated.
- The unit stores its STANDBY / POWER ON mode status in the memory.
- If the power supply is cut off while the operation is in POWER ON mode, the operation will transfer to the POWER ON mode the next time power is supplied.
- When transferring to the STANDBY mode
- Status indicator LED: Orange
- The pan/tilt position is stored in the memory, and the pan/tilt unit is moved so that it points backwards.
- When transferring to the POWER ON mode
- Status indicator LED: Green (after the initial setting operation is completed)
- The pan/tilt unit is moved to the position that was stored in memory when the transition to STANDBY mode was made.
- POWER ON preset
- The pan/tilt unit is moved to the setting that was established immediately prior to the transition to STANDBY mode when the power has been turned on.
- If the power is turned off without transferring to STANDBY mode, the pan/tilt unit position will not be stored in memory or reflected in the POWER ON preset. The previous POWER ON preset will be applied.
- If multiple units are going to be used, repeat steps 2 and 3 as required.
When performing the operations using the wireless remote control
- Press one of the [CAM1] to [CAM4] buttons on the wireless remote control to select the unit.
- Press the [ON/STANDBY] button on the wireless remote control for 2 seconds. The unit enters STANDBY mode.
- The unit's status display lamp now lights up orange.
- If a multiple number of units are used, repeat steps 1 and 2 as required.
- Set all the power switches of the units and devices connected in the system to OFF.
Troubleshooting
| Symptom | Cause and solution |
| No power | Is the network cable for the PoE (IEEE802.3af) compatible power supply device and the unit connected properly? |
| Power may not be supplied if the total power limit is exceeded on power supply devices that allow connections to multiple PoE terminals. | |
| Cannot operate (common to wireless remote control) | Is the power on?→ If the unit's status display lamp is off or lights up orange, it means that the unit's power is not on. |
| Has the unit you want to operate been selected properly? | |
| Cannot operate using the wireless remote control | Have the remote control's batteries run down or have the batteries been installed with their polarities reversed?→ If the status display lamp does not blink even when the wireless remote control is operated near the wireless remote control signal light-sensing area, it means that the batteries have run down. Replace the batteries. |
| Is the correct Remote Control ID selected in the menu settings? | |
| Is there a fluorescent light or plasma monitor near the unit and, if so, is the wireless remote control signal light-sensing area exposed to its light? | |
| The unit turns in the opposite direction to the one operated | Has the Install Position setting been selected correctly? |
| Cannot access from a web browser | Has a LAN cable of category 5e or above been connected to the LAN connector for IP control? |
| Is the [LINK] LED of the LAN connector for IP control lit?→ If it is not lit, it means that something is wrong with the connection to the LAN or that the network at the connection destination is not working properly.Check the LAN cable for defective contacts, and check the wiring. | |
| Is the power on?→ If the unit's status display lamp is off or lights up orange, it means that the unit's power is not on. | |
| Cannot access from a web browser | Has a valid IP address been set in the unit? |
| Has the wrong IP address been accessed?→ Check the connections by following the steps below.For Windows:Using the Windows command prompt, execute> ping [IP address which has been set in the camera]A reply returned from the unit signifies that there are no problems in operation.If a reply is not received, try following operation:Reboot the unit, and within 20 minutes change the IP address using the Easy IP Setup Software.For Mac:Using the OS X terminal, execute> ping -c 10 [IP address which has been set in the camera]A reply returned from the unit signifies that there are no problems in operation.If a reply is not received, try following operation:Reboot the unit, and within 20 minutes change the IP address using the Easy IP Setup Software. | |
| Is the same IP address setting being used by another unit?→ Check out the IP addresses of the unit, access devices (personal computer, etc.) and any other cameras. | |
| Does the subnet mask setting match the network subnet of the connection destination?→ Check out the subnet mask settings of the unit and access devices, and then consult with the network administrator. | |
| Has the “Use a proxy server” setting been selected by the web browser? (When the unit and the personal computer are connected to the same subnet)→ If a proxy server has been set using the [proxy setting] of the web browser, it is recommended that a “Don’t use proxy” address be selected as the unit’s IP address setting. | |
| Has the wrong default gateway been set for the unit? (When the unit and personal computer are connected to different subnets)→ Check out the default gateway that has been set for the unit, and then consult with the network administrator. |
Specifications
Power requirements:
DC = 5V (4.75V-5.25V)
DC — 37V to 57V (PoE power supply)
Current consumption:
1.0A (USB terminal power supply)
0.2A (PoE power supply)
The symbols on this product (including the accessories) represent the following:
--- DC

Indicates safety information.
GENERAL
- Ambient operating temperature: 0°C to 40°C (32°F to 104°F) ● Storage temperature: -20°C to +50°C (-4°F to +122°F)
- Allowable humidity ranges: 20% to 90% (no condensation) ● Dimensions (W x H x D): 123mm x 131mm x 139mm
(4-53/64 inches x 5-5/32 inches x 5-29/64 inches)
(Excluding protrusions, ceiling mount bracket)
● Mass (Weight): Approx. 0.5kg (1.1lb)
(Excluding ceiling mount bracket)
Index
A
Accessories 47
C
Connecting cables....19
Ceiling Mount 14
Connecting with HDMI Monitor ....20
Characteristics....43
Current consumption 67
D
Drop-prevention wire 47
Drop-prevention wire mounting portion .....52
Dimensions 67
E
Easy IP Setup Software....57
H
HDMI terminal....51
Horizontal fixing screw....52
Humidity ranges 67
|
Installation location....13
IP control 21
IP image transmission 22
IP image output functions 43
Internal microphone....51
Initial account ....59
L
LAN connector....51
LAN indicator....51
Lens 51
Live screen 60
M
Mount hole....52
Max Weight 67
N
Network settings.... 12, 57
0
Optional accessories 47
Operating temperature 67
P
PoE power supply 12
Power source 14
PoE....21
Power status indicator 51
Perpendicular fixing screw....52
Panning....53
Power on....63
Power off....64
Power requirement....67
R
Remote control ID 51,63,65
S
Stand-alone installation 19
Specifications 67
Storage temperature 67
T
Tripod....18
Tripod screw.... 47
Tally status indicator.... 51
Tilting 52
U
USB connection 23
USB cable 47
USB terminal....51
W
When using the WV-Q105A.... 18
Wireless remote control 47,54,56
Web setting screen.... 60