KX-HNC710 - Smart Home PANASONIC - Free user manual and instructions

Product Type	Smart Home Camera (Indoor)
Brand	Panasonic
Model	KX-HNC710
Resolution	720p HD (1280x720 pixels)
Field of View	110 degrees (horizontal)
Night Vision	Yes, up to 5 meters (IR LEDs)
Two-Way Audio	Yes, built-in microphone and speaker
Connectivity	Wi-Fi 802.11 b/g/n (2.4 GHz)
Motion Detection	Yes, with push notifications
Power Supply	AC 100-240V, 50/60Hz (adapter included)
Dimensions (W x H x D)	9.8 cm x 9.8 cm x 10.2 cm (approx.)
Weight	210 g (approx.)
Operating Temperature	0°C to 40°C
Storage	MicroSD card (up to 32 GB, not included)
Compatible Systems	iOS and Android (app required)
Maintenance	Wipe with dry cloth, avoid water near openings
Safety Certifications	CE, FCC
Spare Parts Availability	AC adapter, mounting kit (contact Panasonic support)
General Information	Designed for monitoring rooms, babies, or pets

Frequently Asked Questions - KX-HNC710 PANASONIC

How do I reset my Panasonic KX-HNC710 camera?

Press and hold the RESET button on the bottom of the camera for about 10 seconds until the status LED blinks in red. The camera will restore factory defaults.

What app is used to control the KX-HNC710?

Download the Panasonic Home Network app from the App Store or Google Play. The app requires a free account to set up and manage your camera.

Can I use the camera without Wi-Fi?

No, the KX-HNC710 requires a 2.4 GHz Wi-Fi connection to stream video and receive alerts. Ethernet is not supported.

How many cameras can I connect to one account?

You can add up to 4 cameras on a single Panasonic Home Network account (subject to network capacity).

Does the camera support night vision?

Yes, it has infrared LEDs that automatically activate in low light, providing clear black-and-white video up to 5 meters.

How do I install the camera on a wall?

Use the included mounting bracket and screws. Drill holes according to the template, attach the bracket, then slide the camera onto it until it clicks.

Why is the camera not connecting to Wi-Fi?

Check that your router is 2.4 GHz (not 5 GHz), ensure the password is correct, and try moving the camera closer to the router during setup. Also, verify that the camera is powered on.

Can I view the camera remotely?

Yes, via the mobile app, you can view live footage from anywhere with an internet connection.

What is the maximum SD card size supported?

The camera supports microSD cards up to 32 GB (Class 10 recommended). Format the card to FAT32 before use.

How to clean the camera lens?

Use a soft, dry microfiber cloth to gently wipe the lens. Avoid using liquids or abrasive cleaners.

USER MANUAL KX-HNC710 PANASONIC

Home Monitoring Camera

HomeHawk Outdoor

Model No. KX-HNC710

Thank you for purchasing a Panasonic product.

This document explains how to install the outdoor camera properly. Refer to the Installation Guide supplied with KX-HN7001/KX-HN7002/KX-HN7003 for details.

Charge the camera for about 7 hours before camera installation (page 14). Then register the camera to the access point (page 16).

Please read this document before using the unit and save it for future reference.

For assistance, please contact us at 1-800-272-7033 or visit our Web site:

http://shop.panasonic.com/support for customers in the U.S.A.

Please register your product: http://shop.panasonic.com/support

Printed in China

Table of Contents

Introduction

Accessory information ....3

Important Information

Graphical symbols for use on equipment and their descriptions ....4

About this system ....4

For your safety 4

Important safety instructions .....7

Privacy and rights of portrait .....7

Other information ....7

Installation Location

Installation location examples ....10

Do not install in these locations ....11

Setup

Part names and functions .....13

Charging the camera .....14

Charging LED indicators .....15

Turning the power on for the camera 16

Registering the camera .....16

Confirming the camera installation area ....17

Installation 17

Accessing the User's Guide ....20

Appendix

Specifications ......21

FCC and other information .....21

Customer services ......23

Limited Warranty (ONLY FOR U.S.A.) 24

2

Accessory information

Supplied accessories

No.	Accessory item/Part number Qty.
1	USB cable/PNWYAC700W00 1
2	Wall mounting adaptor/PNWYAC710W00 1
3	Wall mounting screws 25 mm (1 inch)/PNWYAC700W02	3
4	Suspension wire tool– Safety wire/PNWYAC710W01– Washer/PNWYAC710W02The washer for attaching safety wire to wall φ 16 mm5 (8 inches)– Safety wire ring/PNWYAC710W03The safety wire ring for attaching the safety wire to the camera	1

*1 The supplied screws can be used as follows. - 2 screws for the wall mounting adaptor - 1 screw for suspension wire tool

①

②

Other information

• Design and specifications are subject to change without notice.
• The illustrations in these instructions may vary slightly from the actual product.
• HomeHawk Outdoor is referred to as outdoor camera or camera in this document.

Trademarks

• Android and Google Play are registered trademarks or trademarks of Google Inc.
• Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
• All other trademarks identified herein are the property of their respective owners.

For assistance, please visit http://shop.panasonic.com/support

Graphical symbols for use on equipment and their descriptions

Symbol Explanation Symbol Explanation
	Alternating current (A.C.) Class	II equipment	(equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation)
	Direct current (D.C.) “ON” (power)
	Protective earth “OFF” (power)
	Protective bonding earth Stand-by ( )
[7-94]	Functional earth “ON”/“OFF” (power push)
	For indoor use only Caution, risk of electric shock

About this system

• This system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be held responsible in the event that property loss occurs while this system is in operation.
• The system's wireless features are subject to interference, therefore functionality in all

situations cannot be guaranteed.

Panasonic will not be held responsible for injury or damage to property that occurs in the event of wireless communication error or failure.

For your safety

To prevent severe injury and loss of life/property, read this section carefully before

For assistance, please visit http://shop.panasonic.com/support

Important Information

using the product to ensure proper and safe operation of your product.

WARNING

Power connection

• Use only the 5.0 V, 1.0 A or higher power source.
• Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
• Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact us at http://shop.panasonic.com/support
• Unplug from power outlets and never touch the inside of the product if its casing has been broken open. Danger of electric shock exists.
• Never touch the plug with wet hands. Danger of electric shock exists.
• Do not connect non-specified devices.

Installation

- Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves

emitted from this product may cause such devices to malfunction resulting in an accident.

• Do not allow the power cord to be excessively pulled, bent or placed under heavy objects.
• Do not mount the bracket in a location higher than 2.2 m (7 feet 3 inches), in an unstable location, in a location subject to frequent vibration, on a ceiling, or on a weak wall. (Do not mount on gypsum board, concrete blocks, wooden materials exposed to the outdoors, walls with very rough surfaces, or surfaces that are narrower than the width of the wall mount bracket.) There is a risk of injury if the product falls, or of fire or electric shock if water enters the product.

- Keep small parts (screws, washers, etc.) out of the reach of children. There is a risk of swallowing. In the event they are swallowed, seek medical advice immediately.

Operating safeguards

• Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.
• Do not disassemble the product.
• Never put metal objects inside the product. If metal objects enter the product, turn off the circuit breaker and contact an authorized service center.

For assistance, please visit http://shop.panasonic.com/support

Important Information

Medical

• Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. Wireless LAN features operate between 2.412 GHz and 2.462 GHz with a peak transmission power of 100 mW.
• Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

CAUTION

Installation and location

• Never install wiring during a lightning storm.
• Although this camera conforms to the IPX5* code, do not intentionally expose it to water. *IPX5 indicates that the product is protected against water jets: water projected at all angles through a 6.3 mm (1/4 inches) nozzle flow rate of 12.5 liters/minute at a pressure of 30 kN/m2 for 3 minutes from a distance of 3 meters (9 feet 10 inches).
• Although this camera conforms to the IP6X* code, do not intentionally expose it to grit and dust. *IP6X indicates that the product is protected against grit and dust: this product has shown the capabilities of preventing dust from entering inside the product after the product was in a device that contained dust with a diameter of 75 µm or less for 7 hours and was shaken and removed from that device.
• The USB cable is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
• Do not place magnetic cards or similar objects near the outdoor camera. Magnetic data on the cards, etc. may be deleted.

Preventing accidents and injuries

• The safety wire must be used when mounting the product. There is a risk of injury if the product falls.
• Do not put your ear(s) near the speaker, as loud sounds emitted from the speaker may cause hearing impairment.

Lithium Ion (Li-Ion) battery (built-in battery)

CAUTION: Risk of explosion if battery is replaced by an incorrect type.

6

For assistance, please visit http://shop.panasonic.com/support

Dispose of used battery according to local regulations.

Important safety instructions

When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Use only the power cord indicated in this document.

SAVE THESE INSTRUCTIONS

Privacy and rights of portrait

When installing or using the camera, please take into consideration the rights of others with regard to privacy.

It is generally said that “privacy” means the ability of an individual or group to stop information about themselves from becoming known to people other than those whom they choose to give the information. “Rights of portrait” means the right to be safe from having your own image taken and used indiscriminately without consent.

Other information

This product has a rechargeable lithium ion battery. Do not throw into fire, apply heat, or charge, use, or leave in a high temperature environment.

- Doing so may cause fluid leak, overheating, or explosion.

Routine care

• Wipe the outer surface of the product with a soft moist cloth.
• Do not use benzine, thinner, or any abrasive powder.

Camera image quality

• Camera images may have the following characteristics. – Colors in images may differ from the actual colors.
• When there is light behind the subject (i.e., backlighting), faces may appear dark. – Image quality may be reduced in dark locations. – Images may appear hazy when there are outdoor lights in use.

Notice for product disposal, transfer, or return

- This product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase information from the memory

For assistance, please visit http://shop.panasonic.com/support

Important Information

before you dispose of, transfer, or return the product.

Notice for built-in battery

ATTENTION:

A lithium ion battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.

WARNING for Lithium Ion (Li-Ion) Battery: Risk of fire and burns. Do not open, crush, heat above 50 °C (122 °F) or incinerate. Follow the instructions in the operating instructions.

Remove the built-in rechargeable battery before disposing of the cameras. Do not dismantle or replace the battery so that you can use the camera again. This could cause fire or an electric shock. Replace it at an authorized service center.

Battery removal procedure

- Disconnect the power cord from the camera when removing the battery.

B Battery - Perform steps ① to ⑧, lift the battery (B), and then remove it.

8 For assistance, please visit http://shop.panasonic.com/support

Important Information

Notice

• This product is designed for use in the United States of America. Sale or use of this product in other countries may violate local laws.
• This device is designed for use in the United States of America. Sale or use of this device in certain other countries may constitute a violation of local legislation.
• This product is designed for use in the United States of America. Sale or use of this product in certain countries may constitute a violation of local legislation.
• This product is designed for use in the United States. If sold or used in other countries, it may violate local laws.
• This product is designed for use outside Japan. Use in Japan may violate laws. Therefore, we generally cannot provide repair or other services for this product in Japan.

Installation Location

Installation location examples

I want to detect visitors approaching the house

Refer to the table below for detecting visitors at an entrance or gate without detecting cars in the street.

Ideal example Poor example

A Approx. 6 m (19 feet 8 inches) Visitors pass in front of the camera from side to side, cars in the street are less likely to cause false detections.

Cars in the street are more likely to cause false detections.

Note:

• The visual detection range is as follows.

• Horizontal: 150°
• Vertical: 85°

I want to detect people entering the garage

Refer to the table below for detecting people entering a garage without detecting cars in the street.

Ideal example Poor example

Visitors pass in front of the camera from side to side, cars in the street are less likely to cause false detections.

- To prevent faces from being obscured by tall vehicles, adjust the installation position and angle of the camera.

Cars in the street are more likely to cause false detections.

Note:

• The visual detection range is as follows.

- Horizontal: 150°

- Vertical: 85°

Do not install in these locations

Installing in the following areas may cause deformation, discoloration, malfunction, or operational failure

- In direct sunlight or directly under an outdoor light (even if the surroundings are

within operational temperature range, parts of the product may become hot)

- Areas subject to frequent vibration, shock, or impact

- Near fire, heating devices, or air conditioners (including outdoor equipment such as unit compressors)

- Areas exposed to grease or steam

- Near devices that emit strong radio waves, such as mobile phones

For assistance, please visit http://shop.panasonic.com/support

Installation Location

• Areas subject to extreme temperature changes (which can lead to condensation). If condensation occurs, wipe the outer surface of the product with a soft dry cloth.
• Near coasts directly subjected to sea breezes, or near sulfuric hot springs (exposure to salt can shorten the life of the product)
• Near TVs, radios, automated office equipment such as computers, air conditioners, water heater panels (with intercom), or home security equipment (these may cause noise)
• Near satellite broadcasting receivers such as tuners, TVs with built-in satellite tuners, and recorders (broadcasted images may be distorted)
• Areas where hydrogen sulfide, ammonia, dust, or toxic gases are present

Installing in the following areas may cause false detections

• Areas where people approach directly from the front of the camera, such as narrow walkways
• Areas where objects such as trees or hanging laundry move due to wind (temperature variation and motion may cause false detections)

Areas affected by breezes from fans, air conditioning unit compressors, water heaters, or car exhaust (severe temperature variations may cause false detections)

• Areas subject to severe weather, such as strong wind (camera shake can cause false detections) or rain (strong rain may be detected as an object moving in front of the camera)
• Areas with reflective objects, such as glass, that can interfere with detection of temperature variation
• Areas where brightness changes easily
• Areas where backlight occurs (faces appear dark and are difficult to identify), such as the following – Areas where most of the background is the sky
• Areas where direct sunlight reflects off a white wall or background – Bright areas such as those exposed to direct sunlight

Part names and functions

① White LED lens ⑧ Speaker ② Lens ⑨ 【SETUP】 ③ Infrared sensors ⑩ Power slide switch ④ LED indicator ⑪ Charging LED indicator ⑤ Microphone ⑫ Camera nut ⑥ Light sensor ⑬ USB cover/micro-USB connector ⑦ Interface cover ⑭ Wall mounting adaptor

LED indicators

You can use the LED indicators to confirm the camera's status.

LED indicator Status
Off • N	o power• More than 5 seconds have passed since turning on the power when the camera is not registered to the access point• LED indicator is turned off

Setup

LED indicator Status
Green or amber, blinking quickly - off for 1 second	Camera is on*1
Amber, lit	Not registered to the access point*,2, or signal level is good*3
Green, lit Registration successfully completed or signal level is strong*3
Green, blinking quickly	Camera is searching for an access point*1
Red, lit	Registration failed, signal level is weak*,3, or detecting motion*1
Red, blinking quickly	Streaming data*1
Amber, blinking slowly	Battery is running low*1
Green, blinking slowly Registration mode, updating
Red, blinking slowly Camera is out of range of the access point*1, *3

*1 You can configure the camera so that its LED indicator does not light during normal operation. For more information, refer to the User's Guide (page 20). *2 The LED indicator lights in amber for 5 seconds after the power is turned on for the camera. *3 The signal level (strong, good, weak, out of range) is shown after pressing [SETUP] for 3 seconds.

Charging the camera

• This camera has an internal rechargeable battery.
• Remove the camera from the wall before charging.

• Make sure to charge the camera indoors and in a dry location. - Charge the camera in a location with a temperature between 5 °C and 40 °C (41 °F and 104 °F). The camera cannot

Setup

charge in locations outside of these temperatures.

Charge for about 7 hours.

- Turn the camera off before charging the battery. If the camera is turned on while charging, it may take longer to charge.

1 Open the USB cover (①). 2 Insert the USB cable into the micro-USB connector (②).

A Power off B 5.0 V, 1.0 A or higher power source

We recommend using the supplied USB cable.

© Charging LED indicator

Note:

- Check the charging LED indicator continues to blink in

red for more than 10 seconds after connecting the USB cable. If the indicator stops blinking and turns off within 10 seconds, perform the following.

• If you are not using the supplied USB cable, use it.
• If the indicator still turns off within 10 seconds, try connecting the USB cable to a different power source (5.0 V, 1.0 A or higher).

Charging LED indicators

You can use the charging LED indicators to confirm the charging status of the camera.

Indicator Status
Red, lit Charging is completed
Red, blinking slowly	Charging
Red, blinking quickly	Charging failure

Setup

Turning the power on for the camera

Open the cover of the camera, and then slide the power slide switch (page 13, ⑩) to ON.

Registering the camera

Before you can use the camera, it must be registered to the access point.

You can register each camera by using the registration buttons or the [HomeHawk] app.

Note:

- Before registering the camera, make sure the camera is turned on, and that the AC adaptor of the access point is connected and the access point is powered.

Using registration buttons

1 Access point:

Press and hold [SETUP] until the LED indicator (A) blinks slowly in green.

2 camera:

Press and hold [SETUP] until the LED indicator (B) blinks slowly in green.

When registration is completed, the camera sounds one long beep.

Note:

If registration fails, the camera sounds several short beeps.

Using the app

You can change the name of the camera using the [HomeHawk] app. For more information, refer to the User's Guide (page 20).

Setup

Confirming the camera installation area

Before deciding where to install the camera, carefully read the chapter "Installation Location", beginning on page 10, to confirm the installation location and direction.

Installation

Installation precautions

• Do not use an impact driver. (This may lead to damaged screws or over-tightening.)
• Mount the camera on the stable location with a height of 2.2 m (7 feet 3 inches) where the unit can be adequately supported when installing.
• Do not mount the camera on a soft material. It may fall down, break or cause injury.

Wall material information

Siding

- Use the included screws ∅4 mm × 25 mm (5/32 inches × 1 inch). Make sure the pull-out capacity

of each screw is at least 294 N (30 kgf).

• If the weight of the camera is supported by the siding only, the siding could become damaged. Make sure you mount the camera in a location where the structure behind the siding can be used to support the weight of the camera. If this is not possible due to the thickness of the siding, use commercially-available screws ∅4 mm × longer than 25 mm (5/32 inches × longer than 1 inch).
• Drill a pilot hole using a drill bit that is appropriate for the type of siding. Remove any debris after drilling the pilot hole. Do not drill the pilot hole into the structure behind the siding.

Poor exampleNo support behind exterior surface

Ideal exampleStructure supports exterior surface

A Open space, no support

For assistance, please visit http://shop.panasonic.com/support

Setup

B Siding

© Structure behind siding

Concrete

- Do not use the included screws. Use screw anchors (screw ∅4 mm (5/32 inches)) designed for concrete walls.

- Carefully read the instructions supplied with the anchors. Follow instructions regarding drill bit diameter, hole depth, etc.

- Drill a pilot hole. Remove any debris after drilling the pilot hole.

1. Mark the hole depth on the drill bit (A) and then drill a pilot hole.

2. Remove debris.

3. Insert an anchor, tighten the screw, then remove the screw to secure the anchor.

4. Insert the screw and tighten it.

B. Wall mounting adaptor

ALC (autoclaved lightweight cellular concrete)

• Depending on the type of ALC panel, you may not be able to attach the camera. Consult the ALC panel manufacturer.
• Do not use the included screws. After consulting the manufacturer of the ALC panel, use only commercially-available metal screw anchors (screw diameter 4 mm (5/32 inches)) designed for ALC panels.
• Carefully read the instructions supplied with the anchors. Follow instructions regarding drill bit diameter, hole depth, etc.
• Drill a pilot hole. Remove any debris after drilling the pilot hole.
• Seal the pilot hole with a commercially-available waterproof sealant.

Other materials (mortar, tile, etc.)

• Do not use the included screws.
• Consult the builder or licensed professional regarding the type

Setup

of anchor appropriate for the installation location and materials.

- Do not install on gypsum board or concrete blocks.

Installing the camera

1. Open the interface cover (①), and then slide the power slide switch to ON (②). 2. Close the interface cover (③). 3. Secure the safety wire ring to the camera nut of the camera using a driver (④), and then pass the safety wire through the ring of the safety wire ring (⑤).

Important:

- Make sure to close the interface cover securely. Water resistance cannot be assured if the interface cover is open.

4. Drive the wall mounting screws into the wall.

A. Longer than 25 mm (1 inch) B. Space 2.8 mm (1/8 inches)

Note:

- Use the following template when determining the location of the screw holes.

5. Mount the wall mounting adaptor to the wall. Next, attach the safety wire to the wall, and then attach the camera to the wall mounting adaptor.

A. Wall mounting screws B. 25.4 mm (1 inch)

For assistance, please visit http://shop.panasonic.com/support

Setup

© Hole

You can prevent the camera from falling by passing a string through the hole in the wall mounting adaptor.

6 Adjust the camera angle.

Note:

• Attach the safety wire while it is bent.
• Attach the safety wire high on the wall so that the camera does not strike anyone in the event the camera detaches from the wall.
• Do not hang from the camera or wall mounting adaptor.

Accessing the User's Guide

The User's Guide is a collection of online documentation that helps you get the most out of the [HomeHawk] app.

1 Tap ≡ in the app's home screen.

2 Tap [User's Guide].

Note:

• Android 4.1 or later versions are recommended.
• You can also access the User's Guide at the web page listed below.

https://panasonic.net/cms/pcc/support/homehawk/manual/

- Microsoft Windows® Internet Explorer® 8 and earlier versions are not supported.

Specifications

• Frequency range Wireless LAN: 2.412 GHz - 2.462 GHz (channels 1 - 11) • RF transmission power Wireless LAN: 100 mW (peak transmission power)
• Power source 5.0 V, 1.0 A ^*1
• Battery performance Operating time: 7 hours Approx. 3 months (when used 5 minutes a day) ⁴
• Operating conditions -20°C - 50°C (-4°F - 122°F) up to 90 % relative air humidity (non-condensing)
• Image sensor 1.0 megapixel CMOS • Minimum illuminance required IR-LED: 0 I ^*3 White LED: 1 lx
• Focal length Fixed 0.2 m (0.7 feet) – infinity
• Angular field of view (camera angle) 172° • Motion detection method Pyroelectric infrared sensor (PIR sensor) and visual sensor
• PIR sensor detection range (when the surrounding temperature is approx. 25 °C (77 °F)) Horizontal: 170° Vertical: 19.1° Detection range: 6 m (19 feet 8 inches)

• Visual sensor detection range Horizontal: 150° Vertical: 85° IP rating IP65*4 • Dimensions (height × width × depth) Approx. 98 mm × 71 mm × 94 mm (3 7/8 inches × 2 13/16 inches × 3 11/16 inches) ^*5 - Mass (weight) Approx. 490 g (1.08 lb) ⁵ *1 Only when charging. *2 Battery performance changes depending on the surrounding temperature, frequency of use, and the actual usage environment. For more information, refer to the User's Guide (page 20). *3 The infrared LEDs that surround the camera lens will illuminate in low-light conditions. *4 Water resistance is only assured if the camera is installed correctly according to the instructions in the Installation Guide, and appropriate water protection measures are taken. *5 Including the wall mounting adaptor.

FCC and other information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including

For assistance, please visit http://shop.panasonic.com/support 21

Appendix

interference that may cause undesired operation.

Privacy of communications may not be ensured when using this device.

CAUTION:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this device.

NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

– Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Some devices operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, this device should not be placed near or on top of a TV or VCR. If interference is experienced, move this device further away from the TV or VCR. This will often reduce or eliminate interference.

FCC RF Exposure Warning:

• This product complies with FCC radiation exposure limits set forth for an uncontrolled environment.
• To comply with FCC RF exposure requirements, the device must be installed and operated 20 cm (8 inches) or more between the product and all person's body.
• This product may not be collocated or operated in conjunction with any other antenna or transmitter.

FCC Warning:

To ensure compliance with FCC emissions limits, use only the provided USB cable with ferrite core when connecting the unit to a computer.

Notice:

FCC ID can be found inside the interface cover on the bottom of the unit.

For assistance, please visit http://shop.panasonic.com/support

Customer services

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Saturday - Sunday 10 am to 7 pm, EST.

For the hearing or speech impaired TTY: 1-877-833-8855

As of June 2015

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Limited Warranty (ONLY FOR U.S.A.)

Panasonic Products Limited Warranty

Limited Warranty Coverage (For USA Only)

If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as "the warrantor") will, for the length of the period indicated on the chart below, which starts with the date of original purchase ("warranty period"), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.

Product or Part Name	Parts	Labor
Home Network System Products	One (1) Year	One (1) Year
microSD card (Included model only)	90 days N/A

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States. This warranty is extended only to the original purchaser of a new product which was not sold “as is”.

Mail-In Service--Online Repair Request

Online Repair Request

To submit a new repair request and for quick repair status visit our Web Site at http://shop.panasonic.com/support

When shipping the unit, carefully pack, include all supplied accessories listed in the Owner's Manual, and send it prepaid, adequately insured and packed well in a carton box. When shipping Lithium Ion batteries please visit our Web Site at http://shop.panasonic.com/support as Panasonic is committed to providing the most up to date information. Include a letter detailing the complaint, a return address and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

24 For assistance, please visit http://shop.panasonic.com/support

Limited Warranty Limits and Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITED WARRANTY COVERAGE".

THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.

(As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to:

Consumer Affairs Department Panasonic Corporation of North America 661 Independence Pkwy Chesapeake, VA 23320

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

As of June 2015

For assistance, please visit http://shop.panasonic.com/support 25

Notes

Notes

27

IMPORTANT!

If your product is not working properly. . .

① Turn the power slide switch of the camera ON/OFF. ② Use the HomeHawk app to access the User's Guide and refer to the Troubleshooting section.

Visit our Web site: http://shop.panasonic.com/support • FAQ and troubleshooting hints are available.

For your future reference

We recommend keeping a record of the following information to assist with any repair under warranty.

Serial No. Date of purchase

(found inside the interface cover on the bottom of the unit) Name and address of dealer

Attach your purchase receipt here.

Panasonic Corporation of North America

Two Riverfront Plaza, Newark, NJ 07102-5490

© Panasonic Corporation 2018

Panasonic®

Installation Guide

• Horizontal: 150°
• Vertical: 85°

2 Camera:

Important:

Note:

https://panasonic.net/cns/pcc/support/homehawk/manual/

- Microsoft® Windows® Internet Explorer® 8 and earlier versions are not supported.

14 For assistance, visit http://shop.panasonic.com/support

Notes