ZenBook UX362FA-EL069T - Laptop ASUS - Free user manual and instructions

Find the device manual for free ZenBook UX362FA-EL069T ASUS in PDF.

ASUS ZenBook UX362FA-EL069T - Laptop
📄 106 pages English EN Download 💬 AI Question 10 questions ⚙️ Specs
Notice ASUS ZenBook UX362FA-EL069T - page 7
View the manual : Français FR English EN
Pick your language and provide your email: we'll send you a specifically translated version.
Product type Convertible laptop (2-in-1)
Brand ASUS
Model ZenBook UX362FA-EL069T
Dimensions (W x D x H) 31.9 x 19.9 x 1.39 cm
Weight 1.1 kg
Screen size 13.3 inches (33.8 cm)
Screen resolution 1920 x 1080 pixels (Full HD)
Screen type IPS touchscreen with active stylus
Processor Intel Core i7-8565U (quad-core, 1.8 GHz / 4.6 GHz Turbo)
RAM 16 GB LPDDR3
Storage 512 GB SSD PCIe NVMe
Power supply Lithium-ion battery 50 Wh, 65 W AC adapter
Approximate battery life Up to 13 hours (normal use)
Operating system Windows 10 Home (64-bit)
Key features Tent, easel, tablet modes; 10-point touchscreen; integrated numeric keypad touchpad; Wi-Fi 6 and Bluetooth 5.0 connectivity
Care and cleaning Clean with a soft, dry cloth; do not use liquid or abrasive products; turn off the device before cleaning
Safety Do not expose to extreme temperatures or humidity; use only the supplied adapter; turn off before disconnecting
Spare parts and repairability Battery, keyboard, screen, and fan replaceable; contact ASUS or an authorized center
Warranty 2 years (according to local legislation)

Frequently Asked Questions - ZenBook UX362FA-EL069T ASUS

How to switch to tablet mode?
Simply rotate the screen 360 degrees. The system automatically switches to tablet mode thanks to Windows 10.
What is the actual battery life?
Battery life varies with usage. For light office work, expect about 10 to 13 hours. Under heavy use (gaming, video editing), it may drop to 5-6 hours.
How to clean the touchscreen?
Use a slightly damp microfiber cloth (not wet). Avoid any chemical products. Wipe gently without pressing to avoid damaging the touch layer.
Can I upgrade the RAM?
The RAM is soldered on the motherboard and is not expandable. Choose the desired configuration at purchase.
How to reset the computer to factory settings?
Go to Settings > Update & Security > Recovery. Under 'Reset this PC', click 'Get started' and choose the desired option.
Is the stylus included?
Yes, the UX362FA-EL069T model comes with an ASUS Pen (active stylus) that stores in a dedicated slot.
How to activate the numeric keypad touchpad?
Press the icon at the top right of the touchpad to display the numeric keypad. It activates via the ASUS NumberPad software.
Which version of Windows is installed?
Windows 10 Home (64-bit) is preinstalled. A free upgrade to Windows 11 is possible if your device is compatible.
How to change the battery?
The battery is built-in but replaceable. Contact an ASUS authorized service center to perform the replacement safely.
The fan makes noise, is that normal?
Yes, the fan activates under load to cool the processor. In light use, it remains quiet. If the noise is constant and loud, check that the ventilation grilles are not blocked.

User questions about ZenBook UX362FA-EL069T ASUS

0 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

Your email remains private: it is only used to notify you if someone answers your question.

No questions yet. Be the first to ask one.

Download the instructions for your Laptop in PDF format for free! Find your manual ZenBook UX362FA-EL069T - ASUS and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. ZenBook UX362FA-EL069T by ASUS.

USER MANUAL ZenBook UX362FA-EL069T ASUS

Revised Edition V2 / August 2018

IN SEARCH OF INCREDIBLE

E-Manual

No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. ("ASUS").

ASUS PROVIDES THIS MANUAL "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.

Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners' benefit, without intent to infringe.

SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.

Copyright © 2018 ASUSTeK COMPUTER INC. All Rights Reserved.

LIMITATION OF LIABILITY

Circumstances may arise where because of a default on ASUS' part or other liability, you are entitled to recover damages from ASUS. In each such instance, regardless of the basis on which you are entitled to claim damages from ASUS, ASUS is liable for no more than damages for bodily injury (including death) and damage to real property and tangible personal property; or any other actual and direct damages resulted from omission or failure of performing legal duties under this Warranty Statement, up to the listed contract price of each product.

ASUS will only be responsible for or indemnify you for loss, damages or claims based in contract, tort or infringement under this Warranty Statement.

This limit also applies to ASUS' suppliers and its reseller. It is the maximum for which ASUS, its suppliers, and your reseller are collectively responsible.

UNDER NO CIRCUMSTANCES IS ASUS LIABLE FOR ANY OF THE FOLLOWING: (1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES; (2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR (3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF ASUS, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY.

SERVICE AND SUPPORT

Visit our multi-language website at https://www.asus.com/support/

Table of Contents

About this manual....7

Conventions used in this manual 8

Icons 8

Typography....8

Safety precautions....9

Using your Notebook PC....9

Caring for your Notebook PC 10

Proper disposal....11

Chapter 1: Hardware Setup

Getting to know your Notebook PC 14

Top View....14

Bottom....18

Right Side 20

Left Side 22

ASUS Pen (on selected models)....24

Inserting the battery 24

Chapter 2: Using your Notebook PC

Getting started 26

Charge your Notebook PC....26

Lift to open the display panel 28

Press the power button....28

Gestures for the touch screen panel and touchpad 29

Using touch screen panel gestures....29

Using the touchpad....32

Using the keyboard....39

HotKeys 39

Function keys....40

Windows 10 keys ....40

Using the numeric keypad....41

Rotating the display panel 42

Chapter 3: Working with Windows® 10

Starting for the first time....46

Start menu 47

Windows® apps 49

Working with Windows® apps....50

Customizing Windows® apps 50

Task view....53

Snap feature ....54

Snap hotspots....54

Action Center 56

Other keyboard shortcuts 57

Connecting to wireless networks 59

Wi-Fi....59

Bluetooth....60

Airplane mode....61

Turning your Notebook PC off....62

Putting your Notebook PC to sleep....63

Chapter 4: Power-On Self-Test (POST)

The Power-On Self-Test (POST)......66

Using POST to access BIOS and Troubleshoot....66

BIOS 66

Accessing BIOS 66

BIOS Settings......67

Recovering your system....74

Performing a recovery option....75

Tips and FAQs

Useful tips for your Notebook PC 78

Hardware FAQs....79

Software FAQs....82

Appendices

Internal Modem Compliancy 86

Overview....86

Network Compatibility Declaration....87

Non-Voice Equipment....87

Federal Communications Commission Interference Statement 89

FCC Radio Frequency (RF) Exposure Caution Statement....90

RF Exposure Information (SAR)....91

Radiation Exposure Statement....91

Radio Frequency (RF) Exposure Information 92

Compliance Statement of Innovation, Science and

Economic Development Canada (ISED) 94

Wireless Operation Channel for Different Domains....95

Coating Notice....95

UL Safety Notices....96

Power Safety Requirement....97

TV Notices 97

REACH....97

Macrovision Corporation Product Notice....97

Prevention of Hearing Loss....97

Nordic Lithium Cautions (for lithium-ion batteries)....98

CTR 21 Approval (for Notebook PC with built-in Modem)....99

ENERGY STAR complied product 101

Global Environmental Regulation Compliance and Declaration 101

ASUS Recycling/Takeback Services....102

Rechargeable Battery Recycling Service in North America.... 102

Regional notice for California....102

Regional notice for Singapore 102

Regional notice for India....103

Notices for removable batteries....103

National Telecommunications Commission of the Philippines 103

RF Exposure information (SAR)....104

Simplified EU Declaration of Conformity 105

About this manual

This manual provides information about the hardware and software features of your Notebook PC, organized through the following chapters:

Chapter 1: Hardware Setup

This chapter details the hardware components of your Notebook PC.

Chapter 2: Using your Notebook PC

This chapter shows you how to use the different parts of your Notebook PC.

Chapter 3: Working with Windows® 10

This chapter provides an overview of using Windows® 10 in your Notebook PC.

Chapter 4: Power-On Self-Test (POST)

This chapter shows you how to use POST to change the settings of your Notebook PC.

Tips and FAQs

This section presents some recommended tips, hardware FAQs, and software FAQs you can refer to for maintaining and fixing common issues with your Notebook PC.

Appendices

This section includes notices and safety statements for your Notebook PC.

Conventions used in this manual

To highlight key information in this manual, some text are presented as follows:

IMPORTANT! This message contains vital information that must be followed to complete a task.

NOTE: This message contains additional information and tips that can help complete tasks.

WARNING! This message contains important information that must be followed to keep you safe while performing tasks and prevent damage to your Notebook PC's data and components.

Icons

The icons below indicate the devices you can use for completing a series of tasks or procedures on your Notebook PC.

ASUS ZenBook UX362FA-EL069T - Icons - 1

= Use the touch screen panel.

ASUS ZenBook UX362FA-EL069T - Icons - 2

= Use the touchpad.

ASUS ZenBook UX362FA-EL069T - Icons - 3

= Use the keyboard.

Typography

Bold = This indicates a menu or an item that must be selected.

Italic = This indicates sections that you can refer to in this manual.

Safety precautions

Using your Notebook PC

ASUS ZenBook UX362FA-EL069T - Using your Notebook PC - 1

This Notebook PC should only be used in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F).

ASUS ZenBook UX362FA-EL069T - Using your Notebook PC - 2

Refer to the rating label on the bottom of your Notebook PC and ensure that your power adapter complies with this rating.

ASUS ZenBook UX362FA-EL069T - Using your Notebook PC - 3

Do not leave your Notebook PC on your lap or near any part of your body to prevent discomfort or injury from heat exposure.

ASUS ZenBook UX362FA-EL069T - Using your Notebook PC - 4

Do not use damaged power cords, accessories, and other peripherals with your Notebook PC.

ASUS ZenBook UX362FA-EL069T - Using your Notebook PC - 5

While powered on, ensure that you do not carry or cover your Notebook PC with any materials that can reduce air circulation.

ASUS ZenBook UX362FA-EL069T - Using your Notebook PC - 6

Do not place your Notebook PC on uneven or unstable work surfaces.

ASUS ZenBook UX362FA-EL069T - Using your Notebook PC - 7

You can send your Notebook PC through x-ray machines (used on items placed on conveyor belts), but do not expose them to magnetic detectors and wands.

ASUS ZenBook UX362FA-EL069T - Using your Notebook PC - 8

Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight.

Caring for your Notebook PC

ASUS ZenBook UX362FA-EL069T - Caring for your Notebook PC - 1

Disconnect the AC power and remove the battery pack (if applicable) before cleaning your Notebook PC. Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water. Remove any extra moisture from your Notebook PC using a dry cloth.

ASUS ZenBook UX362FA-EL069T - Caring for your Notebook PC - 2

Do not use strong solvents such as thinners, benzene, or other chemicals on or near your Notebook PC.

ASUS ZenBook UX362FA-EL069T - Caring for your Notebook PC - 3

Do not place objects on top of your Notebook PC.

ASUS ZenBook UX362FA-EL069T - Caring for your Notebook PC - 4

Do not expose your Notebook PC to strong magnetic or electrical fields.

ASUS ZenBook UX362FA-EL069T - Caring for your Notebook PC - 5

Do not use or expose your Notebook PC near liquids, rain, or moisture.

ASUS ZenBook UX362FA-EL069T - Caring for your Notebook PC - 6

Do not expose your Notebook PC to dusty environments.

ASUS ZenBook UX362FA-EL069T - Caring for your Notebook PC - 7

Do not use your Notebook PC near gas leaks.

Proper disposal

ASUS ZenBook UX362FA-EL069T - Proper disposal - 1

Do not throw your Notebook PC in municipal waste. This product has been designed to enable proper reuse of parts and recycling. The symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment and mercury-containing button cell battery) should not be placed in municipal waste. Check local regulations for disposal of electronic products.

ASUS ZenBook UX362FA-EL069T - Proper disposal - 2

Do not throw the battery in municipal waste. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste.

Chapter 1: Hardware Setup

Getting to know your Notebook PC

Top View

NOTE: The keyboard's layout may vary per region or country. The Notebook view may also vary in appearance depending on the Notebook PC model.

1 2 3 4 5 ASUS 6 7 8 9 10

1 Array microphones

The array microphones feature echo canceling, noise suppression, and beam forming functions for better voice recognition and audio recording.

2 Camera indicator

The camera indicator lights up when the built-in camera is in use.

3 Camera

The built-in camera allows you to take pictures or record videos using your Notebook PC.

4 IR Camera (on selected models)

The built-in camera allows you to take pictures or record videos using your Notebook PC. The IR Camera also supports Windows Hello.

NOTE: The red IR LED blinks in the process while data is being read before you sign in with Windows Hello facial recognition.

5

360°-adjustable touch screen panel

Your Notebook PC's touch screen panel can be adjusted all the way into a 360° angle. This feature allows you to quickly turn your device from a Notebook PC into a touch-enabled tablet PC.

This high-definition touch screen panel provides excellent viewing features for photos, videos, and other multimedia files on your Notebook PC. It also allows you to operate it using touch screen gestures.

NOTE: For more details on how to turn your Notebook PC into a tablet device, refer to the Rotating the display panel section in this manual.

6

World Facing Camera (on selected models)

The built-in camera supports Microsoft MR applications.

7

Capital lock indicator

This indicator lights up when the capital lock function is activated. Using capital lock allows you to type capitalized letters (such as A, B, C) using your Notebook PC's keyboard.

8

Keyboard

The keyboard provides full-sized QWERTY keys with a comfortable travel depth for typing. It also enables you to use the function keys, allows quick access to Windows ® , and controls other multimedia functions.

NOTE: The keyboard layout differs by model or territory.

ASUS ZenBook UX362FA-EL069T - Keyboard - 1

Function key lock indicator

This indicator lights up when the function keys feature is activated.

NOTE: For more details, refer to the Using the keyboard section in this manual.

ASUS ZenBook UX362FA-EL069T - Function key lock indicator - 1

Touchpad/Touch numeric keypad (on selected models)

The touchpad/touch numeric keypad enables you to toggle between touchpad and touch numeric keypad.

The touchpad allows the use of multi-gestures to navigate onscreen, providing an intuitive user experience. It also simulates the functions of a regular mouse.

NOTE: For more details, refer to the Using the touchpad section in this manual.

The touch numeric keypad allows the use of numeric input.

NOTE: For more details, refer to the Using the numeric keypad section in this manual.

Bottom

NOTE: The bottom side may vary in appearance depending on model.

WARNING! The bottom of the Notebook PC can get warm to hot while in use or while charging the battery pack. When working on your Notebook PC, do not place it on surfaces that can block the vents.

IMPORTANT!

- Battery time varies by usage and by the specifications for this Notebook PC. The battery pack cannot be disassembled.

• Purchase components from authorized retailers to ensure maximum compatibility and reliability. Consult an ASUS service center or authorized retailers for product service or assistance on proper disassembly or assembly of the product.

Diagram of a laptop front panel with labeled components and a barcode bar, showing numbered parts 1 and 2.

ASUS ZenBook UX362FA-EL069T - IMPORTANT! - 2

Air vents

The air vents allow cool air to enter and warm air to exit the Notebook PC.

WARNING! Ensure that paper, books, clothing, cables, or other objects do not block any of the air vents or else overheating may occur.

ASUS ZenBook UX362FA-EL069T - Air vents - 1

Audio speakers

The built-in audio speakers allow you to hear audio straight from your Notebook PC. Audio features are software-controlled.

Right Side

1 2 3

USB 3.1 Gen 1 Type-C™/DisplayPort combo port

The USB 3.1 (Universal Serial Bus 3.1) Gen 1 Type-C™ port provides a transfer rate of up to 5 Gbit/s and is backward compatible to USB 2.0. Use a USB Type-C™ adapter to connect your Notebook PC to an external display.

NOTE: Transfer rate of this port may vary per model.

2 HDMI port (on selected models)

This port is for the HDMI (High-Definition Multimedia Interface) connector and is HDCP compliant for HD DVD, Blu-ray, and other protected content playback.

ASUS ZenBook UX362FA-EL069T - HDMI port (on selected models) - 1

Power (DC) input port

Insert the bundled power adapter into this port to charge the battery pack and supply power to your Notebook PC.

WARNING! The adapter may become warm to hot while in use. Do not cover the adapter and keep it away from your body while it is connected to a power source.

IMPORTANT! Use only the bundled power adapter to charge the battery pack and supply power to your Notebook PC.

Left Side

1 2 3 4

USB 2.0 port (on selected models)

The USB (Universal Serial Bus) port is compatible with USB 2.0 or USB 1.1 devices such as keyboards, pointing devices, flash disk drives, external HDDs, speakers, cameras and printers.

Headphone/Headset/Microphone jack

This port allows you to connect amplified speakers or headphones. You can also use this port to connect your headset or an external microphone.

Status indicators

The status indicators help identify the current hardware status of your Notebook PC.

ASUS ZenBook UX362FA-EL069T - Status indicators - 1

Two-color battery charge indicator

The two-color LED provides a visual indication of the battery's charge status. Refer to the following table for details:

Color Status

Solid White: The Notebook PC is plugged to a power source and the battery power is between 95% and 100%.

Solid Orange: The Notebook PC is plugged to a power source, charging its battery, and the battery power is less than 95%.

Blinking Orange: The Notebook PC is running on battery mode and the battery power is less than 10%.

Lights off: The Notebook PC is running on battery mode and the battery power is between 10% to 100%.

ASUS ZenBook UX362FA-EL069T - Color Status - 1

Power indicator

The power indicator lights up when the Notebook PC is turned on and blinks slowly when the Notebook PC is in sleep mode.

ASUS ZenBook UX362FA-EL069T - Power indicator - 1

Power button

Press the power button to turn your Notebook PC on or off. You can also use the power button to put your Notebook PC to sleep or hibernate mode and wake it up from sleep or hibernate mode.

In the event that your Notebook PC becomes unresponsive, press and hold the power button for at least four (4) seconds until your Notebook PC shuts down.

ASUS Pen (on selected models)

1 2

1. Right-click button

You can use this button to enable the right-click function.

2. Eraser button

You can use this button to enable the eraser function.

Inserting the battery

  1. Remove the top half of the stylus.

Diagram of a pencil and its tip with directional arrow indicating motion (no text or symbols)

  1. Remove the sticker and insert the battery, noting the correct polarity.

Diagram of a pencil with two oval cutouts and an arrow indicating direction (no text or symbols)

  1. Return the top half of the stylus into place.

Simple line drawing of a pencil with an arrow indicating rotation (no text or symbols)

Chapter 2:

Using your Notebook PC

Getting started

Charge your Notebook PC

A. Connect the DC power connector into your Notebook PC's power (DC) input port.

B. Plug the AC power adapter into a 100V~240V power source.

ASUS ZenBook UX362FA-EL069T - Charge your Notebook PC - 1

Charge the Notebook PC for 3 hours before using it in battery mode for the first time.

NOTE: The power adapter may vary in appearance, depending on models and your region.

Diagram showing a laptop connected to an iOS device via cable, with labeled components A and B indicating connection points.

IMPORTANT!

Power adapter information:

• Input voltage: 100-240Vac • Input frequency: 50-60Hz • Rating output current: 3.42A (65W) • Rating output voltage: 19V

IMPORTANT!

  • Locate the input/output rating label on your Notebook PC and ensure that it matches the input/output rating information on your power adapter. Some Notebook PC models may have multiple rating output currents based on the available SKU.
  • Ensure that your Notebook PC is connected to the power adapter before turning it on for the first time. We strongly recommend that you use a grounded wall socket while using your Notebook PC on power adapter mode.
  • The socket outlet must be easily accessible and near your Notebook PC.
  • To disconnect your Notebook PC from its main power supply, unplug your Notebook PC from the power socket.

WARNING!

Read the following precautions for your Notebook PC's battery:

  • Only ASUS-authorized technicians should remove the battery inside the device (for non-removable battery only).
  • The battery used in this device may present a risk of fire or chemical burn if removed or disassembled.
  • Follow the warning labels for your personal safety.
  • Risk of explosion if battery is replaced by an incorrect type. • Do not dispose of in fire.
  • Never attempt to short-circuit your Notebook PC's battery.
  • Never attempt to disassemble and reassemble the battery (for non-removable battery only). • Discontinue usage if leakage is found.
  • The battery and its components must be recycled or disposed of properly.
  • Keep the battery and other small components away from children.

Lift to open the display panel

Line drawing of two hands holding a tablet device with an upward arrow indicating motion (no text or symbols)

Press the power button

Line drawing of a laptop with a close-up inset showing the keyboard and mouse (no text or symbols)

Gestures for the touch screen panel and touchpad

Gestures allow you to launch programs and access the settings of your Notebook PC. Refer to the following illustrations when using hand gestures on your touch screen panel and touchpad.

NOTE: The following screenshots are for reference only. The touch screen panel's appearance may vary depending on model.

Using touch screen panel gestures

The gestures allow you to launch programs and access the settings of your Notebook PC. The functions can be activated by using the hand gestures on your Notebook PC's touch screen panel.

Left edge swipe Right edge swipeHand interacting with a tablet displaying a virtual meeting interface with multiple video thumbnails and text overlays

Swipe from the left edge of the screen to launch Task view.

Illustration showing a hand interacting with a touchscreen displaying a digital interface, with Chinese text and icons on the screen.

Swipe from the right edge of the screen to launch Action Center.

Tap/Double-tap Press and holdHand icon pressing a finger on a digital tablet screen with a glowing 'F' icon (no text or symbols)

  • Tap an app to select it. • Double-tap an app to launch it.

Open Edit Edit Open click View click Select any user's options Send it: Finish Cancel Remove Program

Press and hold to open the right-click menu.

Zoom in Zoom outASUS ZenBook UX305 Hot Products ASUS Chromebook C309 B.V. Chromebook is on to 100% or more Up New Event: VivoMini UN62 Performance updates, Ultra-squared, and Mini on a partner to Home console More early Success all Success for new products

Spread apart your two fingers on the touch screen panel.

Page 6mm. Beautiful ASUS ZenBook RT-AC3200 Wi-Fi Hot Products ASU C30

Bring together your two fingers on the touch screen panel.

Finger slide Drag

ASUS ZenBook UX305 Hot Products ASUS C305 4.2" new products will up to 10 hours at the bottom New Event

Slide your finger to scroll up and down and slide your finger to pan the screen left or right.

Hand pointing at a digital interface with arrows and icons on a blue screen (no text or symbols)

  • Drag to create a selection box around multiple items.
  • Drag and drop an item to move it to a new location.

Using the touchpad

Moving the pointer

You can tap anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen.

Slide horizontallyHand pressing down on a card with two arrows indicating left and right motion (no text or symbols)

Slide verticallyHand holding a card with two arrows pointing downward (no text or symbols)

Slide diagonallyHand pointing at a square with three arrows indicating movement (no text or symbols)

One-finger gestures

Tap/Double-tap

Line drawing of a hand pressing down on a card with a blue 'W' symbol (no text or numbers present)

• Tap an app to select it. • Double-tap an app to launch it.

Drag and drop

Line drawing of a hand holding a small object with a wavy line and small symbols, no text or labels present.

Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad.

Left-click Right-click

Hand holding a pen tip over a square object with a small symbol at the base (no text or labels)

- Click an app to select it.

• Double-click an app to launch it.

Hand holding a square object with a small blue arrow pointing to it, no text or symbols present

Click this button to open the right-click menu.

NOTE: The areas inside the dotted line represent the locations of the left mouse button and the right mouse button on the touchpad.

Two-finger gestures

Tap

Line drawing of a hand holding a small object with a triangular tip, no text or symbols present

Tap two fingers on the touchpad to simulate the right-click function.

Two-finger scroll (up/down) Two-finger scroll (left/right)

Hand pressing down on a flat surface with two arrows indicating movement (no text or symbols)

Slide two fingers to scroll up or down.

Illustration of a hand pressing down on a card with arrows indicating movement (no text or symbols)

Slide two fingers to scroll left or right.

Zoom out Zoom in

Line drawing of a hand holding a card with a triangular object on the surface (no text or symbols)

Bring together your two fingers on the touchpad.

Line drawing of a hand pressing down on a card (no text or symbols)

Spread apart your two fingers on the touchpad.

Drag and drop

Line drawing of a hand inserting a blue spiral into a card (no text or symbols)

Select an item then press and hold the left button. Using your other finger, slide on the touchpad to drag the item, lift your finger off the button to drop the item.

Three-finger gestures

Tap

Line drawing of a hand holding a card with three small icons below (no text or symbols)

Tap three fingers on the touchpad to invoke Cortana.

Swipe left/Swipe right

Hand holding a card with two arrows indicating movement (no text or symbols)

If you opened multiple apps, swipe three fingers left or right to switch between these apps.

Swipe up Swipe down

Two hand gestures demonstrating a fold change on a flat sheet (no text or symbols)

Swipe up to see an overview of all the apps currently opened. Swipe down to show the desktop.

Four-finger gestures

Tap

Line drawing of a hand holding a card with three small icons below (no text or symbols)

Tap four fingers on the touchpad to invoke Action Center.

Customizing your touchpad

  1. Launch All settings from the Action Center.
  2. Select Devices, then select Mouse & touchpad.
  3. Adjust the settings to your preference.

Using the keyboard

HotKeys

The HotKeys on your Notebook PC's keyboard can trigger the following commands:

ASUS ZenBook UX362FA-EL069T - HotKeys - 1

Turns the speaker on or off

ASUS ZenBook UX362FA-EL069T - HotKeys - 2

Turns the speaker volume down

ASUS ZenBook UX362FA-EL069T - HotKeys - 3

Turns the speaker volume up

ASUS ZenBook UX362FA-EL069T - HotKeys - 4

Decreases display brightness

ASUS ZenBook UX362FA-EL069T - HotKeys - 5

Increases display brightness

ASUS ZenBook UX362FA-EL069T - HotKeys - 6

Enables or disables the touchpad

ASUS ZenBook UX362FA-EL069T - HotKeys - 7

Adjusts brightness for the backlit keyboard

ASUS ZenBook UX362FA-EL069T - HotKeys - 8

Toggles the display mode

NOTE: Ensure that the second display is connected to your Notebook PC.

Function keys

Press to enable or disable the function keys feature.

When the function keys feature is enabled, you can also access HotKeys by holding down in combination with the top row keys.

Windows® 10 keys

There are two special Windows® keys on your Notebook PC's keyboard used as below:

ASUS ZenBook UX362FA-EL069T - Windows® 10 keys - 1

Launches the Start menu

ASUS ZenBook UX362FA-EL069T - Windows® 10 keys - 2

Displays the drop-down menu*

* On selected models

Using the numeric keypad

NOTE: The numeric keypad layout may differ by model or territory but the usage procedures remain the same.

ASUS ZenBook UX362FA-EL069T - Using the numeric keypad - 1

Press to toggle between number keys or touchpad.

7 | 8 | 9 | / 4 | 5 | 6 | * 1 | 2 | 3 | - | enter 0 | · | +

Rotating the display panel

Your Notebook PC's display panel is adjustable up to 360 degrees. You may adjust the display panel as shown below.

ASUS ZenBook UX362FA-EL069T - Rotating the display panel - 1

360 degrees adjustable

Notebook PC mode

ASUS ZenBook UX362FA-EL069T - Rotating the display panel - 2

NOTE: Rotating the screen to Stand, Tent and Tablet mode will disable the keyboard and touchpad.

Chapter 3:

Working with Windows® 10

Starting for the first time

When you start your Notebook PC for the first time, a series of screens appear to guide you in configuring your Windows® 10 operating system.

To start your Notebook PC for the first time:

  1. Press the power button on your Notebook PC. Wait for a few minutes until the setup screen appears.
  2. From the setup screen, pick your region and a language to use on your Notebook PC.
  3. Carefully read the License Terms. Select I accept.
  4. Follow the onscreen instructions to configure the following basic items:
  5. Personalize
  6. Get online
  7. Settings
  8. Your account
  9. After configuring the basic items, Windows® 10 proceeds to install your apps and preferred settings. Ensure that your Notebook PC is kept powered on during the setup process.
  10. Once the setup process is complete, the Desktop appears.

NOTE: The screenshots in this chapter are for reference only.

Start menu

The Start menu is the main gateway to your Notebook PC's programs, Windows® apps, folders, and settings.

Change account settings, lock, or sign out from your account Launch an app from the Start screen Text Main user Paste Get Style Maps Snipping Tool Calculator Alarms & Clock File Explorer Settings Power All apps Launch Taskview Launch Search Launch the Start menu Launch All apps Shut down, restart, o…

You can use the Start menu to do these common activities:

• Start programs or Windows® apps • Open commonly used programs or Windows® apps • Adjust Notebook PC settings • Get help with the Windows operating system • Turn off your Notebook PC • Log off from Windows or switch to a different user account

Launching the Start menu

ASUS ZenBook UX362FA-EL069T - Launching the Start menu - 1

Tap the Start button in the lower-left corner of your desktop.

ASUS ZenBook UX362FA-EL069T - Launching the Start menu - 2

Position your mouse pointer over the Start button in the lower-left corner of your desktop then click it.

ASUS ZenBook UX362FA-EL069T - Launching the Start menu - 3

ASUS ZenBook UX362FA-EL069T - Launching the Start menu - 4

Press the Windows logo key on your keyboard.

Opening programs from the Start menu

One of the most common uses of the Start menu is opening programs installed on your Notebook PC.

ASUS ZenBook UX362FA-EL069T - Opening programs from the Start menu - 1

Tap the program to launch it.

ASUS ZenBook UX362FA-EL069T - Opening programs from the Start menu - 2

Position your mouse pointer over the program then click to launch it.

ASUS ZenBook UX362FA-EL069T - Opening programs from the Start menu - 3

Use the arrow keys to browse through the programs.

Press to launch it.

NOTE: Select All apps at the bottom of the left pane to display a full list of programs and folders on your Notebook PC in alphabetical order.

Windows® apps

These are apps pinned on the right pane of the Start menu and displayed in tiled-format for easy access.

NOTE: Some Windows® apps require signing in to your Microsoft account before they are fully launched.

test Most used Paint Get Skype Maps Snipping Tool Calculator Alarms & Clock Life at a glance Play and Explore Calendar Mail Stone (Beta) Music Movies & TV Xbox Photos Search Get Started Feedback People News OneNote Money Unpin from Start Resize > Turn live tile off Pin to taskbar File Explorer Setti…

Working with Windows® apps

Use your Notebook PC's touch screen, touchpad, or keyboard to launch, customize, and close apps.

Launching Windows® apps from the Start menu

ASUS ZenBook UX362FA-EL069T - Launching Windows® apps from the Start menu - 1

Tap the app to launch it.

ASUS ZenBook UX362FA-EL069T - Launching Windows® apps from the Start menu - 2

Position your mouse pointer over the app then click to launch it.

ASUS ZenBook UX362FA-EL069T - Launching Windows® apps from the Start menu - 3

Use the arrow keys to browse through the apps. Press

ASUS ZenBook UX362FA-EL069T - Launching Windows® apps from the Start menu - 4

to launch an app.

Customizing Windows® apps

You can move, resize, unpin, or pin apps to the taskbar from the Start menu using the following steps:

Moving apps

ASUS ZenBook UX362FA-EL069T - Moving apps - 1

Press and hold the app, then drag and drop it to a new location.

ASUS ZenBook UX362FA-EL069T - Moving apps - 2

Position your mouse pointer over the app, then drag and drop the app to a new location.

Resizing apps

ASUS ZenBook UX362FA-EL069T - Resizing apps - 1

Press and hold the app, then tap and select an app tile size.

ASUS ZenBook UX362FA-EL069T - Resizing apps - 2

Position your mouse pointer over the app and right-click it, then click Resize and select an app tile size.

ASUS ZenBook UX362FA-EL069T - Resizing apps - 3

Use the arrow keys to navigate to the app.

Press or (on selected models), then select Resize and select an app tile size.

Unpinning apps

ASUS ZenBook UX362FA-EL069T - Unpinning apps - 1

Press and hold the app, then tap the icon.

ASUS ZenBook UX362FA-EL069T - Unpinning apps - 2

Position your mouse pointer over the app and right-click it, then click Unpin from Start.

ASUS ZenBook UX362FA-EL069T - Unpinning apps - 3

Use the arrow keys to navigate to the app.

Press or (on selected models), then select Unpin from Start.

Pinning apps to the taskbar

ASUS ZenBook UX362FA-EL069T - Pinning apps to the taskbar - 1

Press and hold the app, then tap Pin to taskbar.

ASUS ZenBook UX362FA-EL069T - Pinning apps to the taskbar - 2

Position your mouse pointer over the app and right-click it, then click Pin to taskbar.

ASUS ZenBook UX362FA-EL069T - Pinning apps to the taskbar - 3

Use the arrow keys to navigate to the app.

Press or (on selected models), then

select Pin to taskbar.

Pinning more apps to the Start menu

ASUS ZenBook UX362FA-EL069T - Pinning more apps to the Start menu - 1

From All apps, press and hold the app you want to add to the Start menu, then tap Pin to Start.

ASUS ZenBook UX362FA-EL069T - Pinning more apps to the Start menu - 2

From All apps, position your mouse pointer over the app you want to add to the Start menu and right-click it, then click Pin to Start.

ASUS ZenBook UX362FA-EL069T - Pinning more apps to the Start menu - 3

From All apps, press on (on selected ctrl)

models) on the app that you want to add to the Start menu, then select Pin to Start.

Task view

Quickly switch between opened apps and programs using the task view feature, you can also use task view to switch between desktops.

Get Started Save (Note) File Explorer Open Download Default Preview Options (D) Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desktop Desk…

Launching task view

ASUS ZenBook UX362FA-EL069T - Launching task view - 1

Tap the 📄 on the taskbar or swipe form the left edge of the screen.

ASUS ZenBook UX362FA-EL069T - Launching task view - 2

Position your mouse pointer over the button on the taskbar and click it.

ASUS ZenBook UX362FA-EL069T - Launching task view - 3

Press on your keyboard.

Snap feature

The Snap feature displays apps side-by-side, allowing you to work or switch between apps.

Get Started Welcome to Windows 10 Home Apps Games Search Big Business Deluxe Help Share View Quick access Desktop Downloads Documents Pictures Music Database OneDrive True PC 22 Bits Frequent folders (8) Desktop True PC Documents True PC Music True PC Downloads True PC Pictures True PC Database True…

Snap hotspots

You can drag and drop apps to these hotspots to snap them into place.

Underwater scene with a person swimming near water, no visible text or symbols

Using Snap

or I

  1. Launch the app you wish to snap.
  2. Drag the title bar of your app and drop the app to the edge of the screen to snap.
  3. Launch another app and repeat the above steps to snap another app.

ASUS ZenBook UX362FA-EL069T - Using Snap - 2

  1. Launch the app you wish to snap.
  2. Press and hold the key, then use the arrow keys to snap the app.
  3. Launch another app and repeat the above steps to snap another app.

Action Center

Action Center consolidates notifications from apps and presents a single place where you can interact with them. It also has a really useful Quick Actions section at the bottom.

Action center Settings Get Insider builds Isocket built settings need attention Wi-Fi Wi-Fi Sense requires attention Top to For it Table mode Connect Name all settings MP Buyback 100% MP-Fi Quick front Location Airplane mode 12/09/04 6/17/2015

Launching Action Center

ASUS ZenBook UX362FA-EL069T - Launching Action Center - 1

Click the 📄 icon on the taskbar or swipe from the right edge of the screen.

ASUS ZenBook UX362FA-EL069T - Launching Action Center - 2

Position your mouse pointer over the 📄 icon on the taskbar and click it.

ASUS ZenBook UX362FA-EL069T - Launching Action Center - 3

Press on your keyboard.

Other keyboard shortcuts

Using the keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows® 10.

Launches Start menu Launches Action Center Launches the desktop Launches the File Explorer Opens the Share panel Launches Settings Launches Connect panel Activates the Lock screen Minimizes all currently active windows

Launches Search Launches Project panel Opens the Run window Opens Ease of Access Center Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens Narrator Settings

Connecting to wireless networks

Wi-Fi

Access emails, surf the Internet, and share applications via social networking sites using your Notebook PC's Wi-Fi connection.

IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Wi-Fi connection of your Notebook PC.

Connecting Wi-Fi

Connect your Notebook PC to a Wi-Fi network by using the following steps:

ASUS ZenBook UX362FA-EL069T - Connecting Wi-Fi - 1

or

ASUS ZenBook UX362FA-EL069T - Connecting Wi-Fi - 2

  1. Select the icon from the taskbar.
  2. Select the icon to enable Wi-Fi.
  3. Select an access point from the list of available Wi-Fi connections.
  4. Select Connect to start the network connection.

NOTE: You may be prompted to enter a security key to activate the Wi-Fi connection.

Bluetooth

Use Bluetooth to facilitate wireless data transfers with other Bluetooth-enabled devices.

IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Bluetooth connection of your Notebook PC.

Pairing with other Bluetooth-enabled devices

You need to pair your Notebook PC with other Bluetooth-enabled devices to enable data transfers. Connect your devices by using the following steps:

orASUS ZenBook UX362FA-EL069T - Pairing with other Bluetooth-enabled devices - 1

ASUS ZenBook UX362FA-EL069T - Pairing with other Bluetooth-enabled devices - 2

  1. Launch Settings from the Start menu.
  2. Select Devices, then select Bluetooth to search for Bluetooth-enabled devices.
  3. Select a device from the list. Compare the passcode on your Notebook PC with the passcode sent to your chosen device. If they are the same, select Yes to successfully pair your Notebook PC with the device.

NOTE: For some Bluetooth-enabled devices, you may be prompted to key in the passcode of your Notebook PC.

Airplane mode

Airplane mode disables wireless communication, allowing you to use your Notebook PC safely while in-flight.

NOTE: Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight.

Turning Airplane mode on

ASUS ZenBook UX362FA-EL069T - Turning Airplane mode on - 1

or

ASUS ZenBook UX362FA-EL069T - Turning Airplane mode on - 2

  1. Launch Action Center from the taskbar.
  2. Select the icon to enable Airplane mode.

Turning Airplane mode off

ASUS ZenBook UX362FA-EL069T - Turning Airplane mode off - 1

or

ASUS ZenBook UX362FA-EL069T - Turning Airplane mode off - 2

  1. Launch Action Center from the taskbar.
  2. Select the icon to disable Airplane mode.

Turning your Notebook PC off

You can turn off your Notebook PC by doing either of the following procedures:

ASUS ZenBook UX362FA-EL069T - Turning your Notebook PC off - 1

or

- Launch the Start menu, then select

ASUS ZenBook UX362FA-EL069T - Turning your Notebook PC off - 2

Power

Shut down to do a normal shutdown.

ASUS ZenBook UX362FA-EL069T - Turning your Notebook PC off - 3

• From the log-in screen, select

ASUS ZenBook UX362FA-EL069T - Turning your Notebook PC off - 4

Shut down.

ASUS ZenBook UX362FA-EL069T - Turning your Notebook PC off - 5

- Press to launch Shutdown

Windows. Select Shut down from the drop-down list then select OK.

- If your Notebook PC is unresponsive, press and hold the power button for at least four (4) seconds until your Notebook PC turns off.

Putting your Notebook PC to sleep

To put your Notebook PC to Sleep mode:

ASUS ZenBook UX362FA-EL069T - Putting your Notebook PC to sleep - 1

or

- Launch the Start menu, then select

ASUS ZenBook UX362FA-EL069T - Putting your Notebook PC to sleep - 2

Power

Sleep to put your Notebook PC to sleep.

• From the log-in screen, select

ASUS ZenBook UX362FA-EL069T - Putting your Notebook PC to sleep - 3

Sleep.

ASUS ZenBook UX362FA-EL069T - Putting your Notebook PC to sleep - 4

ASUS ZenBook UX362FA-EL069T - Putting your Notebook PC to sleep - 5

Press to launch Shut down

Windows. Select Sleep from the drop-down list then select OK.

NOTE: You can also put your Notebook PC to Sleep mode by pressing the power button once.

Chapter 4:

Power-On Self-Test (POST)

The Power-On Self-Test (POST)

The POST (Power-On Self-Test) is a series of software-controlled diagnostic tests that run when you turn on or restart your Notebook PC. The software that controls the POST is installed as a permanent part of the Notebook PC's architecture.

Using POST to access BIOS and Troubleshoot

During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your Notebook PC. You may refer to the following information for more details.

BIOS

The BIOS (Basic Input and Output System) stores system hardware settings that are needed for system startup in the Notebook PC.

The default BIOS settings apply to most conditions of your Notebook PC. Do not change the default BIOS settings except in the following circumstances:

  • An error message appears onscreen during system bootup and requests you to run the BIOS Setup.
  • You have installed a new system component that requires further BIOS settings or updates.

WARNING! Using inappropriate BIOS settings may result in system instability or boot failure. We strongly recommend that you change the BIOS settings only with the help of a trained service personnel.

Accessing BIOS

Enter the BIOS settings by using any of the following methods:

- Restart your Notebook PC then press during POST.

- Launch the Start menu, and choose Settings > Update & security > Recovery, then select Restart now under Advanced startup. When you enter the Advanced startup screen, select Troubleshoot > Advanced options > UEFI Firmware Settings > Restart.

BIOS Settings

NOTE: The BIOS screens in this section are for reference only. The actual screens may differ by model and territory.

EZ Mode

This menu appears when you enter the BIOS setup program and provides you an overview of the basic system information. To access the Advanced Mode for the advanced BIOS settings, select Advanced

Mode (F7) or press .

ASUS ZenBook UX362FA-EL069T - EZ Mode - 1

ASUS BIOS Utility - EZ Mode | 2016/05/28 Tuesday 14:52 System BIOS Version: 200.T53 Intel(R) Core(TM) i7-6700 CPU @ 2.50GHz Total Memory: 8192 MB Intel(R) HD Graphics 630 Serial Number: N/A LCD USB Port Storage Serial ATA Port Device Type: Model Name: Serial Number: Hardware Monitor CPU FAN 2024 RPM…

Boot

This menu allows you to set your boot option priorities. You may refer to the following procedures when setting your boot priority.

  1. On the Boot screen, select Boot Option #1.
  2. Press Enter and select a device as the Boot Option #1.

ASUS BIOS Utility - Advanced Mode Main Advanced Boot Security Save & Exit Fast Boot Enabled CSM Support Disabled Boot Option Priorities Boot Option #1 F1: SanDisk SD8SBAT256G1002 F1: SanDisk SD8SBAT256G1002 Disabled *Add New Boot Option *Delete Boot Option Hot Keys ← → Select Screen ↑ ↓ Select Item…

Security

This menu allows you to set up the administrator and user password of your Notebook PC. It also allows you to control the access to your Notebook PC's hard disk drive, input/output (I/O) interface, and USB interface.

NOTE:

  • If you install a User Password, you will be prompted to input this before entering the operating system.
  • If you install an Administrator Password, you will be prompted to input this before entering BIOS.

ASUS BIOS Utility - Advanced Mode Main Advanced Boot Security Save & Exit If ONLY the Administrator's password is set, then this only blocks access to Setup and is only asked for when entering Setup. If ONLY the User's password is set, then this is a power on password and must be entered by Administ…

To set the password:

  1. On the Security screen, select Administrator Password or User Password.
  2. Type in a password then press Enter.
  3. Re-type to confirm the password then select OK.

ASUS ZenBook UX362FA-EL069T - NOTE: - 2

To clear the password:

  1. On the Security screen, select Administrator Password or User Password.
  2. Type in the current password then press .

ASUS ZenBook UX362FA-EL069T - NOTE: - 3

  1. Leave other fields blank then select OK to continue.
  2. Select OK to clear the old password.

NOTE: A keyboard is required to type in the password.

Save & Exit

To keep your configuration settings, select Save Changes and Exit before exiting the BIOS.

ASUS BIOS Utility - Advanced Mode Main Advanced Boot Security Save & Exit Save Changes and Exit Discard Changes and Exit Save Options Save Changes Discard Changes Restore Defaults Boot Override Windows Boot Manager (PO: HGST HTS721010A9E630) P1: SanDisk SD8SBAT256G1002 PO: HGST HTS721010A9E630 Launc…

To update the BIOS:

  1. Verify the Notebook PC's exact model then download the latest BIOS file for your model from the ASUS website.
  2. Save a copy of the downloaded BIOS file to a flash disk drive.
  3. Connect your flash disk drive to your Notebook PC.
  4. Restart your Notebook PC then access the BIOS settings.
  5. From the BIOS menu, select Advanced > ASUS EZ Flash 3 Utility, then press Enter.

ASUS BIOS Utility - Advanced Mode. Main, Advanced, Boot, Security, Save & Exit, Hot Keys. Internal Pointing Device: Enabled. Wake On Lid Open: Enabled. Intel Virtualization Technology: Enabled. Intel AES-NT: Enabled. VT-6: Enabled. *ASUS EZ Flash 3 Utility. *SMART Settings. *Network Stack Configurat…

  1. Locate your downloaded BIOS file in the flash disk drive then press Enter. Follow the onscreen instructions to complete the update.

ASUS BIOS Utility - Advanced Mode. ASUS EZ Flash 3 Utility v03.00. Hot keys. Flash. Model: 74-100K. DATE: 06/21/2016. InitAX. Drive. Folder. My Storage Devices(S). 86/28/2016 14:00 <016>. 86/27/2016 10:12 A295501. 86/06/2016 13:13. InitX (156 MB). InitY (55241 MB). File. Model. Version. Date. Enter…

  1. After the BIOS update process, select Save & Exit > Restore Defaults to restore the system to its default settings.

Recovering your system

Using recovery options on your Notebook PC allows you to restore the system to its original state or simply refresh its settings to help improve performance.

IMPORTANT!

  • Backup all your data files before doing any recovery option on your Notebook PC.
  • Note down important customized settings such as network settings, user names, and passwords to avoid data loss.
  • Ensure that your Notebook PC is plugged in to a power source before resetting your system.

Windows 10 allows you to do any of the following recovery options:

- Keep my files - This option allows you to refresh your Notebook PC without affecting personal files (photos, music, videos, documents).

Using this option, you can restore your Notebook PC to its default settings and delete other installed apps.

- Remove everything - This option resets your Notebook PC to its factory settings. You must backup your data before doing this option.

  • Go back to an earlier build - This option allows you to go back to an earlier build. Use this option if this build is not working for you.
  • Advanced startup - Using this option allows you to perform other advanced recovery options on your Notebook PC such as:

- Using a USB drive, network connection or Windows recovery DVD to startup your Notebook PC.

- Using Troubleshoot to enable any of these advanced recovery options: System Restore, System Image Recovery, Startup Repair, Command Prompt, UEFI Firmware Settings, and Startup Settings.

Performing a recovery option

Refer to the following steps if you want to access and use any of the available recovery options for your Notebook PC.

1. Launch Settings and select Update and security.

Settings. Find a setting. SETTINGS. System: Display, notifications, apps, power. Devices: Bluetooth, printers, webcam. Network & Internet: Wi-Fi, airplane mode, VPN. Personalization: Background, lock screen, colors. Accounts: Your account, sync settings, work, family. Time & Language: Speech, region…

  1. Under the Update and security option, select Recovery then select the recovery option you would like to perform.

Settings. UPDATE & SECURITY. Windows Update. Windows Defender. Backup. Recovery. Activation. For developers. Reset this PC: If your PC isn't running well, resetting it might help. This lets you choose to keep your files or remove them, and then restarts Windows. Get started. Go back to an earlier bu…

Tips and FAQs

Useful tips for your Notebook PC

To help you maximize the use of your Notebook PC, maintain its system performance, and ensure all your data are kept secured, here are some useful tips that you can follow:

  • Update Windows® periodically to ensure that your applications have the latest security settings.
  • Use an anti-virus software to protect your data and keep this updated too.
  • Unless absolutely necessary, refrain from using force shutdown to turn off your Notebook PC. • Always backup your data and make it a point to create a backup data in an external storage drive.
  • Refrain from using the Notebook PC at extremely high temperatures. If you are not going to use your Notebook PC for a long period of time (at least a month), we recommend that you take out the battery if the battery is removable.

- Disconnect all external devices and ensure you have the following items prior to resetting your Notebook PC:

- Product key for your operating systems and other installed applications

- Backup data

- Log in ID and password

- Internet connection information

Hardware FAQs

1. A black dot, or sometimes a colored dot, appears onscreen when I turn on the Notebook PC. What should I do?

Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center.

2. My display panel has an uneven color and brightness. How can I fix this?

The color and brightness of your display panel may be affected by the angle and current position of your Notebook PC. The brightness and color tone of your Notebook PC may also vary per model. You may use the function keys or the display settings in your operating system to adjust the appearance of your display panel.

3. How can I maximize my Notebook PC's battery life?

You can try doing any of the following suggestions:

• Use the function keys to adjust the display brightness. - If you are not using any Wi-Fi connection, switch your system into Airplane mode. - Disconnect unused USB devices. - Close unused applications, especially those that take up too much system memory.

4. My battery charge indicator does not light up. What's wrong?

  • Check whether the power adapter or battery pack is attached correctly. You may also disconnect the power adapter or battery pack, wait for a minute, then reconnect them again to the power outlet and Notebook PC.
  • If the problem still exists, contact your local ASUS service center for assistance.

5. Why is my touchpad not working?

Press to enable your touchpad.

6. When I play audio and video files, why can't I hear any sound from my Notebook PC's audio speakers?

You can try doing any of the following suggestions:

  • Press to turn up the speaker volume. • Check if your speakers were set to mute.
  • Check if a headphone jack is connected to your Notebook PC and remove it.

7. What should I do if my Notebook PC's power adapter gets lost or my battery stops working?

Contact your local ASUS service center for assistance.

8. My Notebook PC cannot do keystrokes correctly because my cursor keeps on moving. What should I do?

Make sure that nothing accidentally touches or presses on your touchpad while you type on the keyboard. You can also disable

your touchpad by pressing .

Software FAQs

  1. When I turn on my Notebook PC, the power indicator lights up but nothing appears on my screen. What can I do to fix this?

You can try doing any of the following suggestions:

  • Force shutdown your Notebook PC by pressing the power button for at least four (4) seconds. Check if the power adapter and battery pack are inserted correctly then turn on your Notebook PC.
  • If the problem still exists, contact your local ASUS service center for assistance.
  • What should I do when my screen displays this message: "Remove disks or other media. Press any key to restart."?

You can try doing any of the following suggestions:

  • Remove all connected USB devices then restart your Notebook PC.
  • Remove any optical discs that are left inside the optical drive then restart.
  • If the problem still exists, your Notebook PC might have a memory storage problem. Contact your local ASUS service center for assistance.
  • My Notebook PC boots slower than usual and my operating system lags. How can I fix this?

Delete the applications you recently installed or were not included with your operating system package then restart your system.

4. My Notebook PC does not boot up. How can I fix this?

You can try doing any of the following suggestions:

  • Remove all connected devices from your Notebook PC, then restart your system.
  • If the problem persists, contact your local ASUS service center for assistance.

5. Why can't my Notebook PC wake up from sleep mode?

  • You need to press the power button to resume your last working state.
  • Your system might have completely used up its battery power. Connect the power adapter to your Notebook PC and plug it into a power outlet, then press the power button.

Appendices

Internal Modem Compliancy

The Notebook PC with internal modem model complies with JATE (Japan), FCC (US, Canada, Korea, Taiwan), and CTR21. The internal modem has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance.

Overview

On 4th August 1998, the European Council Decision regarding the CTR 21 was published in the Official Journal of the EC. The CTR 21 applies to all non-voice terminal equipment with DTMF-dialling which is intended to be connected to the analogue PSTN (Public Switched Telephone Network).

CTR 21 (Common Technical Regulation) for the attachment requirements for connection to the analogue public switched telephone networks of terminal equipment (excluding terminal equipment supporting the voice telephony justified case service) in which network addressing, if provided, is by means of dual tone multi-frequency signalling.

Network Compatibility Declaration

Statement to be made by the manufacturer to the Notified Body and the vendor: "This declaration will indicate the networks with which the equipment is designed to work and any notified networks with which the equipment may have inter-working difficulties."

Statement to be made by the manufacturer to the user: "This declaration will indicate the networks with which the equipment is designed to work and any notified networks with which the equipment may have inter-working difficulties. The manufacturer shall also associate a statement to make it clear where network compatibility is dependent on physical and software switch settings. It will also advise the user to contact the vendor if it is desired to use the equipment on another network."

Up to now, the Notified Body of CETECOM has issued several pan-European approvals using CTR 21. The results are Europe's first modems which do not require regulatory approvals in each individual European country.

Non-Voice Equipment

Answering machines and loud-speaking telephones can be eligible as well as modems, fax machines, auto-dialers and alarm systems. Equipment in which the end-to-end quality of speech is controlled by regulations (e.g. handset telephones and in some countries also cordless telephones) is excluded.

This table shows the countries currently under the CTR21 standard.

Country Applied More Testing

Austria1Yes No
Belgium Yes No
Czech Republic No Not Applicable
Denmark1Yes Yes
Finland Yes No
France Yes No
Germany Yes No
Greece Yes No
Hungary No Not Applicable
Iceland Yes No
Ireland Yes No
Italy Still Pending Still Pending
Israel No No
LichtensteinYes No
LuxemburgYes No
The Netherlands1Yes Yes
NorwayYes No
Poland No Not Applicable
PortugalNo Not Applicable
SpainNo Not Applicable
SwedenYes No
SwitzerlandYes No
United KingdomYes No

This information was copied from CETECOM and is supplied without liability. For updates to this table, you may visit

http://www.cetecom.de/technologies/ctr_21.html.

1 National requirements will apply only if the equipment may use pulse dialling (manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling, which would make any additional testing superfluous).

In The Netherlands additional testing is required for series connection and caller ID facilities.

Federal Communications Commission Interference Statement

This device complies with FCC Rules Part 15. Operation is subject to the following two conditions:

• This device may not cause harmful interference. - This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver.

  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

WARNING! The use of a shielded-type power cord is required in order to meet FCC emission limits and to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord be used. Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

(Reprinted from the Code of Federal Regulations #47, part 15.193, 1993. Washington DC: Office of the Federal Register, National Archives and Records Administration, U.S. Government Printing Office.)

This device operates within a 5.15-5.25 GHz frequency range and is restricted for indoor use only. Outdoor operation within 5150-5250 MHz is prohibited.

FCC Radio Frequency (RF) Exposure Caution Statement

WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with FCC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. End users must follow the specific operating instructions for satisfying RF exposure compliance.

RF Exposure Information (SAR)

This device meets the government's requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.

The exposure standard employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard operating positions accepted by the FCC with the EUT transmitting at the specified power level in different channels.

Radiation Exposure Statement

The product comply with the Canada portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such function is available.

Radio Frequency (RF) Exposure Information

The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.

This device has been evaluated for and shown compliant with the IC Specific Absorption Rate ("SAR") limits when operated in portable exposure conditions.

(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;

(ii) the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with the e.i.r.p. limit; and

(iii) the maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits specified for point-to-point and non point-to-point operation as appropriate.

(iv) Users should also be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.

Warning

Compliance Statement of Innovation, Science and Economic Development Canada (ISED)

This device complies with Innovation, Science and Economic Development Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems

CAN ICES-3(B)/NMB-3(B)

Wireless Operation Channel for Different Domains

N. America 2.412-2.462 GHz Ch01 through Ch11

Japan 2.412-2.484 GHz Ch01 through Ch14

Europe ETSI 2.412-2.472 GHz Ch01 through Ch13

Coating Notice

IMPORTANT! To provide electrical insulation and maintain electrical safety, a coating is applied to insulate the device except on the areas where the I/O ports are located.

UL Safety Notices

Required for UL 1459 covering telecommunications (telephone) equipment intended to be electrically connected to a telecommunication network that has an operating voltage to ground that does not exceed 200V peak, 300V peak-to-peak, and 105V rms, and installed or used in accordance with the National Electrical Code (NFPA 70).

When using the Notebook PC modem, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

  • DO NOT use the Notebook PC near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • DO NOT use the Notebook PC during an electrical storm. There may be a remote risk of electric shock from lightning. • DO NOT use the Notebook PC in the vicinity of a gas leak.

Required for UL 1642 covering primary (non-rechargeable) and secondary (rechargeable) lithium batteries for use as power sources in products. These batteries contain metallic lithium, or a lithium alloy, or a lithium ion, and may consist of a single electrochemical cell or two or more cells connected in series, parallel, or both, that convert chemical energy into electrical energy by an irreversible or reversible chemical reaction.

  • DO NOT dispose the Notebook PC battery pack in a fire, as they may explode. Check with local codes for possible special disposal instructions to reduce the risk of injury to persons due to fire or explosion.
  • DO NOT use power adapters or batteries from other devices to reduce the risk of injury to persons due to fire or explosion. Use only UL certified power adapters or batteries supplied by the manufacturer or authorized retailers.

Power Safety Requirement

Products with electrical current ratings up to 6A and weighing more than 3Kg must use approved power cords greater than or equal to: H05VV-F, 3G, 0.75mm 2 or H05VV-F, 2G, 0.75mm 2 .

TV Notices

Note to CATV System Installer—Cable distribution system should be grounded (earthed) in accordance with ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.93, Grounding of Outer Conductive Shield of a Coaxial Cable – installation should include bonding the screen of the coaxial cable to the earth at the building entrance.

REACH

Complying with the REACH (Registration, Evaluation, Authorization, and Restriction of Chemicals) regulatory framework, we publish the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm.

Macrovision Corporation Product Notice

This product incorporates copyright protection technology that is protected by method claims of certain U.S.A. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

Prevention of Hearing Loss

To prevent possible hearing damage, do not listen at high volume levels for long periods.

ASUS ZenBook UX362FA-EL069T - Prevention of Hearing Loss - 1

Nordic Lithium Cautions (for lithium-ion batteries)

CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

CTR 21 Approval (for Notebook PC with built-in Modem)

Danish

The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.

In the event of problems, you should contact your equipment supplier in the first instance.

Finnish

ENERGY STAR complied product

ASUS ZenBook UX362FA-EL069T - ENERGY STAR complied product - 1

ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices.

All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep within 10 and 30 minutes of user inactivity. To wake your computer, click the mouse, press any key on the keyboard, or press the power button.

Please visit http://www.energystar.gov/powermanagement for detail information on power management and its benefits to the environment. In addition, please visit http://www.energystar.gov for detail information on the ENERGY STAR joint program.

NOTE: Energy Star is NOT supported on FreeDOS and Linux-based operating systems.

Global Environmental Regulation Compliance and Declaration

ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements.

Please refer to http://csr.asus.com/english/Compliance.htm for information disclosure based on regulation requirements ASUS is complied with:

Japan JIS-C-0950 Material Declarations

EU REACH SVHC

Korea RoHS

ASUS Recycling/Takeback Services

ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components as well as the packaging materials.

Please go to http://csr.asus.com/english/Takeback.htm for detailed recycling information in different regions.

Rechargeable Battery Recycling Service in North America

RECYCLE. RRRC. Li-ion. 7.800.822.8837.

For US and Canada customers, you can call 1-800-822-8837 (toll-free) for recycling information of your ASUS products' rechargeable batteries.

Regional notice for California

ASUS ZenBook UX362FA-EL069T - Regional notice for California - 1

WARNING

Cancer and Reproductive Harm - www.P65Warnings.ca.gov

Regional notice for Singapore

Complies with IMDA Standards DB103778

This ASUS product complies with IMDA Standards.

Regional notice for India

This product complies with the "India E-Waste (Management) Rules, 2016" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls (PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding 0.1% by weight in homogenous materials and 0.01% by weight in homogenous materials for cadmium, except for the exemptions listed in Schedule II of the Rule.

Notices for removable batteries

  • Risk of explosion if battery is replaced by an incorrect type. • The battery and its component must be recycled or disposed of properly.

National Telecommunications Commission of the Philippines

NATIONAL TELECOMMUNICATIONS COMMISSION.

This ASUS product complies with NTC Standards.

No. ESD-XXXXXXXXX

RF Exposure information (SAR)

This device meets the EU requirements (2014/53/EU) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.

The limits are part of extensive recommendations for the protection of the general public. These recommendations have been developed and checked by independent scientific organizations through regular and thorough evaluations of scientific studies. The unit of measurement for the European Council's recommended limit for mobile devices is the "Specific Absorption Rate" (SAR), and the SAR limit is 2.0 W/Kg averaged over 10 gram of body tissue. It meets the requirements of the International Commission on Non-Ionizing Radiation Protection (ICNIRP).

For next-to-body operation, this device has been tested and meets the ICNIRP exposure guidelines and the European Standard EN 50566 and EN 62209-2. SAR is measured with the device directly contacted to the body while transmitting at the highest certified output power level in all frequency bands of the mobile device.

A minimum separation distance of 1 cm must be maintained between the user's body and the device, including the antenna during body-worn operation to comply with the RF exposure requirements in Europe.

Simplified EU Declaration of Conformity

ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The full text of the EU declaration of conformity is available at https://www.asus.com/support/.

The WiFi operating in the band 5150-5350 MHz shall be restricted to indoor use for the countries listed in the table below:

AT BEBG CZDK EE FR
DE ISIE IT ELES CY
LVLILTLUHUMTNL
NO PLPT ROSI SK TR
FI SECH UKHR

CE

Table of contents Click a title to access it
Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : ASUS

Model : ZenBook UX362FA-EL069T

Category : Laptop