DreamStation Go - Medical device PHILIPS - Free user manual and instructions

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PHILIPS DreamStation Go - Medical device
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Type Auto-adjusting positive airway pressure (APAP) device
Dimensions (H x W x D) 5.1 cm x 10.9 cm x 15.2 cm (2.0 in x 4.3 in x 6.0 in)
Weight 440 g (15.5 oz) without battery
Power Supply 100-240 V AC, 50/60 Hz, 1.0-0.5 A; DC input optional
Pressure Range 4.0 to 20.0 cm H2O (in 0.5 cm increments)
Humidifier Optional integrated heated humidifier (DreamStation Go Humidifier)
Sound Level < 27 dB at 10 cm H2O (typical)
Display High-resolution color LCD touchscreen
Connectivity Bluetooth (for data sync with mobile app), optional cellular modem
Data Tracking Built-in compliance tracking, leak, AHI, and usage hours
Travel Case Included custom-fit travel case
Warranty 2 years limited warranty
Cleaning Instructions Wipe exterior with damp cloth; clean humidifier chamber and tubing with mild soap and warm water; air dry thoroughly.
Safety Precautions Do not immerse in water; use only Philips-approved accessories; avoid using near flammable substances.
Replaceable Parts Air filter, humidifier chamber, tubing, mask (all sold separately)
General Information Prescription required; for obstructive sleep apnea therapy.

Frequently Asked Questions - DreamStation Go PHILIPS

How often should I clean my DreamStation Go?
Clean the device exterior weekly with a damp cloth. The humidifier chamber and tubing should be cleaned at least once a week using mild soap and warm water. Rinse thoroughly and air dry.
Can I adjust the pressure settings myself?
Pressure settings should only be adjusted by your healthcare provider. The device has an auto-adjusting mode but the range is set by your clinician. Attempting to change settings without guidance may affect therapy efficacy.
Is the DreamStation Go suitable for travel?
Yes, it is specifically designed for travel. It is compact and lightweight, with an optional battery for use on planes or in locations without AC power. The included travel case protects the device.
How long does the optional battery last?
The DreamStation Go battery provides up to 8 hours of use at a typical pressure of 10 cm H2O without humidifier. Battery life varies with pressure settings and other features.
Can I use the device without a humidifier?
Yes, the humidifier is optional. You can operate the device without it by using a pass-through cover (included). This may be beneficial for travel or in humid environments.
How do I view my therapy data?
You can view basic data on the device screen. For detailed reports, use the DreamMapper app via Bluetooth, or have your provider access the data via the cellular modem.
What masks are compatible?
The DreamStation Go is compatible with most Philips CPAP masks and many third-party masks with a standard 22 mm connector. Use only accessories that are designed for this device.
Is the device noisy?
No, the DreamStation Go is very quiet, with a sound level below 27 dB at typical pressures, making it suitable for use in shared bedrooms.
Do I need a prescription to purchase?
Yes, the Philips DreamStation Go is a prescription-only medical device for the treatment of obstructive sleep apnea. A valid prescription from a healthcare provider is required.
What is the warranty period?
The device comes with a 2-year limited warranty covering manufacturing defects. Accessories like the humidifier chamber and tubing have a shorter warranty (typically 90 days).

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USER MANUAL DreamStation Go PHILIPS

1. Safety Information......1

Intended use....1

Warnings ....1

Cautions 5

Contraindications 6

Safety Symbols Glossary....7

2. System Overview....10

System Contents....10

Accessories....10

System Diagram....11

3. Therapy Device 12

Where to Place Your Device 12

Supplying AC Power to Your Device 12

Starting the Device....13

Navigating the Device Screens 14

Therapy On Menu Navigation Settings....15

Ramp Feature 15

Therapy Off Menu Navigation Settings....16

My Info....17

My Comfort....18

My Device 19

My Support....20

Check Mask Fit 21

Pairing Therapy Device to Bluetooth®-enabled Mobile Device....22

Device Pop-Up Messages....23

4. Tubing....26

Tubing Types....26

Connecting the Tubing to Your Device 26

Changing Your Tube Type....28

Cleaning the Tubing and Adapters....28

Tubing Device Pop-Up Messages....28

5. Filter....29

Filter Types 29

Installing or Replacing the Filter 30

Filter Device Pop-Up Messages....30

6. Accessories.... 31

Using the USB Port and the Micro USB Port 31

Using the microSD Card....32

microSD card Device Pop-Up Messages....33

7. Battery Pack....34

Indicators and Buttons on the Battery Pack....34

Preparing the Battery Pack for First Use and Recharging 36

Attaching the Battery Pack to the Device 36

Disconnecting the Battery Pack....38

8. Care and Maintenance....39

Caring for the Therapy Device or Battery Pack.... 39

Caring for the Reusable Filter 39

9. Troubleshooting....41

Tips and Tricks....41

Contacting Customer Service....43

10. Additional Notes......44

Traveling with the System 44

Airline Travel 44

Altitude Compensation....44

Adding Supplemental Oxygen......44

Service 44

Additional Notices....45

Specifications....46

Disposal....49

EMC Information....50

FAA Compliance Letter ....53

Limited Warranty....55

1. Safety Information

Intended use

The Philips Respironics DreamStation Go systems deliver positive airway pressure therapy for the treatment of Obstructive Sleep Apnea in spontaneously breathing patients weighing over 30 kg (66 lbs.). It is for use in the home or hospital/institutional environment.

Important

This device is to be used only on the instruction of a licensed physician. Your supplier will make the correct pressure settings according to your health care professional's prescription.

Several accessories are available to make your Obstructive Sleep Apnea (OSA) treatment with the DreamStation Go system as convenient and comfortable as possible. To ensure that you receive the safe, effective therapy prescribed for you, use only Philips Respironics accessories.

PHILIPS DreamStation Go - Important - 1

Warnings

A warning indicates the possibility of injury to the user or operator.

Device usage Thisdevice is not intended for life support.
Personnel qualificationsThis manual serves as a reference. The instructions in this manual are not intended to supersede your health care professional's instructions regarding the use of the device.
The operator should read and understand this entire manual before using the device.
Operating and storage temperaturesDo not use this device if the room temperature is warmer than 95° F (35° C) because the temperature of the airflow may exceed 109° F (43° C). This could cause thermal irritation or injury to the patient's airway.
Do not use the device while positioned in a warm place, such as direct sunlight or near a heating appliance. These conditions can increase the temperature of the airflow and could cause thermal irritation or injury to the patient's airway.
Bacteria filter If thedevice is used by multiple persons, a low-resistance, main flow bacteria filter should be installed in-line between the device and the circuit tubing to prevent contamination.
If the device is used on multiple users, discard and replace the bacteria filter each time the device is used on a different person.
  1. Safety Information
Patient circuits and tubingThe device should be used only with masks and connectors recommended by Philips Respironics or with those recommended by the health care professional or respiratory therapist. A mask should not be used unless the device is turned on and operating properly. The exhalation port(s) associated with the mask should never be blocked.Explanation of the Warning: The device is intended to be used with special masks or connectors that have exhalation ports to allow continuous flow of air out of the mask. When the device is turned on and functioning properly, new air from the device flushes the exhaled air out through the mask exhalation port. However, when the device is not operating, enough fresh air will not be provided through the mask, and exhaled air may be rebreathed.
If you are using a full face mask (a mask covering both your mouth and your nose), the mask must be equipped with a safety (entrainment) valve.
Do not pull or stretch the tubing. This could result in circuit leaks.
Inspect the tubing for damage or wear. Discard and replace the tubing as necessary.
Improperly functioning deviceIf you notice any unexplained changes in the performance of the device, if it is making unusual sounds, if water is spilled into the enclosure, or if the enclosure is cracked or broken, discontinue use and contact your supplier.
Power cord Routethe power cord to the outlet in a way that will prevent the cord from being tripped over or interfered with by chairs or other furniture.
This device is activated when the power cord is connected.
Use only power cords supplied by Philips Respironics for this device. Use of power cords not supplied by Philips Respironics may cause overheating or damage to the device.
To avoid strangulation hazards, ensure that all cords connected to the device and battery pack are properly routed.
  1. Safety Information
Accessories Do not use any accessories, detachable parts, and materials not recommended by Philips Respironics. Incompatible parts or accessories can result in degraded performance.
The USB charging port is designed only for use in charging a mobile device, such as a cell phone. Ensure there are no additional accessories attached to the mobile device while connected to this charging port.
Use of accessories, transducers and cables other than those specified or provided by the manufacturer of this equipment could result in increased electromagnetic emissions or decreased electromagnetic immunity of this equipment and result in improper operation.
Oxygen When using oxygen with this system, the oxygen supply must comply with local regulations for medical oxygen.
Do not connect the device to an unregulated or high pressure oxygen source.
When using oxygen with this system, a Philips Respironics pressure valve must be placed in-line with the patient circuit between the device and the oxygen source. The pressure valve helps to prevent the back flow of oxygen from the patient circuit into the device when the unit is off. Failure to use the pressure valve could result in a fire hazard.
Oxygen supports combustion. Oxygen should not be used while smoking or in the presence of an open flame.
Do not use the device in the presence of a flammable anesthetic mixture in combination with oxygen or air, in the presence of nitrous oxide, or in an oxygen-enriched environment.
Do not use the device near a source of toxic or harmful vapors.
When using oxygen with this system, turn the device on before turning on the oxygen. Turn the oxygen off before turning the device off. This will prevent oxygen accumulation in the device. Explanation of the Warning: When the device is not in operation and the oxygen flow is left on, oxygen delivered into the tubing may accumulate within the device's enclosure. Oxygen accumulated in the device enclosure will create a risk of fire.
  1. Safety Information
EMC Use of this eequipment adjacent to or stacked with other equipment should be avoided because it could result in improper operation.
The Health Industry Manufacturers Association recommends that a minimum separation of six inches be maintained between a wireless phone and a pacemaker to avoid potential interference with the pacemaker. The DreamStation Go on-board Bluetooth communication should be considered a wireless phone in this regard.
Do not use this device near active high frequency surgical equipment and the Radio Frequency shielded room of a Medical Electrical system for magnetic resonance imaging, where the intensity of electromagnetic disturbances is high.
Care and MaintenancePeriodically inspect electrical cords, cables, tubing, and accessories for damage or signs of wear. Discontinue use and replace if damaged.
Repairs and adjustments must be performed by Philips Respironics-authorized service personnel only. Unauthorized service could cause injury, invalidate the warranty, or result in costly device damage. Contact your supplier for maintenance.
Do not attempt to modify the device or battery pack in any way.
Periodically check battery pack charge status and recharge if depleted.
To avoid electrical shock, always unplug the power cord from the wall outlet before caring for the device. DO NOT immerse the device in any fluids.
Do not submerge the battery pack in water or any other liquid.
Choking This devicecontains small parts which could result in a choking hazard.
Nebulization Nebulization or humidification can increase the resistance of breathing system filters and the operator must monitor the breathing system filter frequently for increased resistance and blockage to ensure the delivery of the therapeutic pressure.
General Contact your health care professional if symptoms of sleep apnea recur.

PHILIPS DreamStation Go - Warnings - 1

Cautions

A caution indicates the possibility of damage to the device.

US Federal CautionU.S. federal law restricts this device to sale by or on the order of a physician.
EMC Medical electrical equipment needs special precautions regarding EMC and needs to be installed according to EMC information. Contact your supplier regarding EMC installation information.
Mobile RF CommunicationsPortable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 in.) to any part of the [ME EQUIPMENT or ME SYSTEM], including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result.
Device usage Before operating the device, ensure that both end caps are attached whenever any of the accessories such as the battery pack is not installed.
Electrostatic Discharge (ESD)Pins of connectors shall not be touched and connections shall not be made without special precautions. Precautionary procedures include methods to prevent build-up of electrostatic charge (e.g., air conditioning, humidification, conductive floor coverings, non-synthetic clothing), discharging one's body to the frame of the equipment or system or to earth. It is recommended that all individuals that will handle this device understand these precautionary procedures at a minimum as part of their training.
Condensation Condensation may damage the device. If the device has been exposed to either very hot or very cold temperatures, allow it to adjust to room temperature (operating temperature) before starting therapy. Do not operate the device outside of the operating temperature range shown in the Specifications section later in this manual.

1. Safety Information

Filters A properlyinstalled, undamaged Philips Respironics reusable filter or disposable, fine filter is required for proper operation.
Clogged inlet filters may cause high operating temperatures that may affect device performance. Regularly examine the inlet filters as needed for integrity and to check for accumulated debris.
Never install a wet filter into the device. You must ensure sufficient drying time for the rinsed filter.
Make sure the air inlet holes on the side of the device are not blocked by bedding, curtains, or other items. Air must flow freely around the device for the system to work properly.
Battery Pack Do not expose the battery pack to extreme temperatures (see the Specifications section for temperature specifications). If the battery pack becomes very hot or very cold, allow it to come to room temperature before using.
Extension cords Do not use extension cords with this device.
Device placementDo not place the device in or on any container that can collect or hold water.
Do not place the device directly onto carpet, fabric, or other flammable materials.
Tobacco use Tobacco smoke may cause tar build-up within the device, which may result in the device malfunctioning.

Contraindications

When assessing the relative risks and benefits of using this equipment, the clinician should understand that this device can deliver pressures up to 20 cm H2O. In the event of certain fault conditions, a maximum pressure of 40 cm H2O is possible. Studies have shown that the following pre-existing conditions may contraindicate the use of CPAP therapy for some patients:

  • Bullous Lung Disease • Pathologically Low Blood Pressure
  • Bypassed Upper Airway
  • Pneumothorax

- Pneumocephalus has been reported in a patient using nasal Continuous Positive Airway Pressure. Caution should be used when prescribing CPAP for susceptible patients such as those with: cerebral spinal fluid (CSF) leaks, abnormalities of the cribriform plate, prior history of head trauma, and/or pneumocephalus. (Chest 1989; 96:1425-1426)

1. Safety Information

The use of positive airway pressure therapy may be temporarily contraindicated if you exhibit signs of a sinus or middle ear infection. Not for use with patients whose upper airways are bypassed. Contact your health care professional if you have any questions concerning your therapy.

Safety Symbols Glossary

Refer to http://www.symbols.philips.com for a description of the symbols used on this device and its packaging.

Symbol Title and Meaning

PHILIPS DreamStation Go - Safety Symbols Glossary - 1Operator's manual; operating instructionsConsult instructions for use.
PHILIPS DreamStation Go - Safety Symbols Glossary - 2Approved for airline use.
PHILIPS DreamStation Go - Safety Symbols Glossary - 3AC power (Alternating current)Indicates on the rating plate that the equipment is suitable for alternating current only; to identify relevant terminals.
PHILIPS DreamStation Go - Safety Symbols Glossary - 4Separate collection for electrical and electronic equipment.
PHILIPS DreamStation Go - Safety Symbols Glossary - 5Li Ion BatteryGeneral symbol for recovery/recyclable Lithium-Ion battery.
PHILIPS DreamStation Go - Safety Symbols Glossary - 6Bluetooth® symbolIndicates the device has Bluetooth capabilities.
IP22 Dripproof equipmentProtection against ingress of solid foreign objects ≥ 12.5 mm diameter.Protection against ingress of water with harmful effects dripping (15° tilted).
PHILIPS DreamStation Go - Safety Symbols Glossary - 7Non-ionizing electromagnetic radiationIndicates that the equipment includes RF transmitters.
PHILIPS DreamStation Go - Safety Symbols Glossary - 8Caution, consult accompanying documents.

1. Safety Information

Symbol Title and Meaning

PHILIPS DreamStation Go - Safety Information - 1Prescription deviceCaution: U. S. federal law restricts this device to sale by or on the order of a physician.
PHILIPS DreamStation Go - Safety Information - 2Electrostatic sensitive devices (ESD warning symbol)Attention - Observe precautions for handling electrostatic sensitive devices.
PHILIPS DreamStation Go - Safety Information - 3Serial connectionIdentifies a connector for a serial data connection.
[S2WY]Class II equipment (Double Insulated)To identify equipment meeting the safety requirements specified for Class II equipment.
PHILIPS DreamStation Go - Safety Information - 4Keep away from sunlightIndicates the medical device needs protection from light sources.
PHILIPS DreamStation Go - Safety Information - 5Type BF applied partTo identify a type BF applied part complying with IEC 60601-1.
PHILIPS DreamStation Go - Safety Information - 6Do not disassemble.
PHILIPS DreamStation Go - Safety Information - 7For indoor use onlyEquipment is designed primarily for indoor use.
PHILIPS DreamStation Go - Safety Information - 8ManufacturerIndicates the medical device manufacturer.
PHILIPS DreamStation Go - Safety Information - 9Date of manufactureIndicates the date when the medical device was manufactured.
[ADGS]Reorder numberIndicated the manufacturer's catalogue number so the medical device can be identified.

Symbol Title and Meaning

SNSerial numberIdentify the manufacturer's serial number for the medical device.
PHILIPS DreamStation Go - Safety Information - 10Keep dryIndicates the medical device that needs to be protected from moisture.
[X6V]Fragile, handle with careIndicates the medical device can be broken or damaged if not handled carefully.
PHILIPS DreamStation Go - Safety Information - 11Humidity limitationIndicates the range of humidity to which the medical device can be safely exposed.
PHILIPS DreamStation Go - Safety Information - 12Temperature limitIndicates the storage temperature limits to which the medical device can be safely exposed.

2. System Overview

The DreamStation Go CPAP is a Continuous Positive Airway Pressure therapy device designed for the treatment of Obstructive Sleep Apnea (OSA). Your supplier will choose the appropriate pressure settings for you.

Several accessories are also available for use with your device. Contact your supplier to purchase any accessories not included with your system.

System Contents

Your DreamStation Go system may include the following items:

• Device • microSD Card (optional)
• User Manual • Disposable Fine Filter (optional)
• Reusable Filter • Battery Pack (optional)
• 12 mm Micro-flexible Tubing(12 Type)• Heated Humidifier (optional)
• 6 ft. (1.83 m) Power Cord

Note

If any of these items are missing, contact your supplier.

Note

For information about the heated humidifier, refer to the DreamStation Go Heated Humidifier user manual.

Accessories

The following accessories are available for your DreamStation Go system:

6 ft. (1.83 m) Serial Communication Cable (with ferrites)10 ft. (3.04 m) Power Cord
Small Travel Kit · Medium Travel Kit
15 mm Standard Tubing (15 Type)22 mm Performance Tubing (22 Type)
Bacteria Filter · Pressure Valve (for use with supplemental oxygen)

Note

Your mobile device charging cable should not be longer than 6 ft (1.83 m).

System Diagram

Diagram of a three-part device with numbered parts for identification and assembly reference.

The figure above illustrates some of the device features, described in the following table.

# Feature Description
1Therapy on/off button ○Starts and stops the airflow for therapy.
2Display TouchscreenThis is the User Interface for the therapy device.
3 Ambient Light SensorDetects room light levels and adjusts brightness of the display screen.
4 Air Outlet Port Connect the tubing here.
5 Serial Connector Access the serial connector here.
6 AC Power Inlet Connect the power cord here.
7 Battery Pack AccessThis end cap slides off for access to the battery pack connection.
8 microSD Card Access the microSD card here.
9 Mobile Charging PortAccess the USB charging port here for mobile device usage.
10 Filter Access Access the filter here.

3. Therapy Device

Where to Place Your Device

Place the device on a firm, flat surface somewhere within easy reach of where you will use it. The device should sit at a level lower than your sleeping position. Make sure the device is away from any heating or cooling equipment (e.g., forced air vents, radiators, air conditioners).

Note

When positioning the device, make sure that the power cable is accessible because removing power is the only way to turn off the device.

Supplying AC Power to Your Device

Complete the following steps to operate the device by plugging the AC power cord into an electrical outlet.

  1. Plug the power cord connector into the power inlet on the back of the device.

Line drawing of a handheld device with a finger inserted, showing internal cable (no text or symbols).

  1. Plug the pronged end of the AC power cord into an electrical outlet that is not controlled by a wall switch.

Diagram showing a hand inserting a plug into a socket connected to a device via cable (no text or symbols present).

  1. Make sure that all connections are secure.

Starting the Device

  1. Ensure power is supplied to the device. Tap anywhere on the display screen to wake up the device.

PHILIPS 0:50 My Info DreamButton Go 1 2

# Feature

1 Therapy on/off button 2 Display Touchscreen

  1. Put on your mask assembly. Refer to the instructions supplied with the mask.
  2. Tap the therapy button ☐ on top of the device to turn on airflow and begin therapy. The current delivered pressure will display on the screen. The therapy button is only for therapy.
  3. A small amount of mask leak is normal and acceptable. Correct large amounts of mask leak or eye irritation by adjusting your mask headgear. See the instructions provided with your mask for more information, or refer to the Check Mask Fit section.
  4. Tap the therapy button again to turn off the therapy. To turn off therapy when the display screen is off, place and hold a finger on the display screen for three seconds. Alternatively, tap anywhere on the display screen to wake up the display and then tap the therapy button to turn off therapy.

Notes

  • If you are using the device in a bed with a headboard, try placing the tubing over the headboard. This may reduce tension on the mask.
  • During therapy, if there is a power loss, the device will return to the home screen once power is restored. You may resume therapy as needed.

The User Interface (UI) on this device allows you to adjust the device settings and view information about your therapy. The UI consists of the display screen and the touch panel. Swipe left or right on the touch panel to scroll through the menu options on the display screen.

To adjust a setting:

  1. Swipe the touchscreen until you find your desired menu option.
  2. Tap the desired menu option.
  3. Swipe the touchscreen until you find the sub-menu option and tap to select that setting.
  4. Swipe the touchscreen to change the setting.
  5. Tap the icon or tap the up arrow in the upper left corner of the display to save the setting, and return to the previous menu option.

Notes

  • The swipe icon 📂 on any screen indicates to swipe the display left or right to perform an action.
  • The tap icon 📂 on any screen indicates to press the display to perform an action.
  • Tapping the down arrow on the display when the down arrow appears on any screen will take you to a sub-menu with more menu options. Tapping the up arrow when the up arrow appears on any sub-menu will return you back to the main menu.
  • The screens shown throughout this manual are examples for reference only. Actual screens may vary based upon device model and supplier settings.

Therapy On Menu Navigation Settings

While the device is delivering therapy, you can adjust or view the following settings.

# Feature Description

1 Therapy pressure Displays the current delivered pressure. 2 Ramp Feature The device is equipped with an optional ramp feature that your supplier can enable or disable.

Pressure 4.0 cmH₂O

Ramp Feature

This feature reduces the air pressure when you are trying to fall asleep and then gradually increases (ramps) the pressure until your prescription setting is reached, allowing you to fall asleep more comfortably.

If ramp is enabled on your device, after you turn on the airflow, tap the Ramp (led on the display. You can use the ramp feature as often as you wish.

When you tap the Ramp icon, the therapy screen will change to reflect the ramp in pressure, and the numbers within the blue circle will reflect the gradual increase in pressure.

Pressure 4.6 cmH₂O

Your device has two ramp modes. Your supplier will select the one that is most appropriate for you. The standard ramp mode increases pressure at a steady rate. Alternately, the SmartRamp mode maintains a constant lower pressure until the device detects that you require more pressure.

3. Therapy Device

Therapy Off Menu Navigation Settings

From the Home screen, you can scroll between the following five options:

graph LR A["Battery 100%"] --> B["My Info"] B --> C["My Comfort"] C --> D["My Device"] D --> E["My Support"]

Battery Thismenu is visible when the battery pack is connected. See Chapter 7,Battery Pack for details.
My Info Thismenu provides summary statistics of your therapy use.
My ComfortThis menu contains comfort settings that you can adjust as needed.
My Device ThisThis menu contains device settings that you can change.
My SupportThis menu contains information that your supplier may direct you to read to them so they can better assist you over the phone.

My InfoMy Info

When you select My Info, you will be able to view the following screens. You cannot change settings in the My Info menu. These screens are only for reference. Your supplier may periodically ask you for this information. If any of the below options are not visible, your supplier did not enable those options.

Icon Text Description
PHILIPS DreamStation Go - Therapy Off Menu Navigation Settings - 3Last SessionThis screen displays the amount of time the user actually receives therapy on the device, and Apnea/Hypopnea indices (AHI) value “100% minus Large Leak” for the most recent 1 day time frame.
PHILIPS DreamStation Go - Therapy Off Menu Navigation Settings - 4Therapy HoursThis screen displays the amount of time the user is actually receiving therapy on the device for the most recent 1-day time frame. It also displays the average amount of time the patient is actually receiving therapy over the last 7 and 30 days.
AHI AHI This screen displays the Apnea/Hypopnea indices (AHI) value for the most recent 1 day time frame. It also displays the average of these individual AHI values over a 7 and 30 day time frame.
PHILIPS DreamStation Go - Therapy Off Menu Navigation Settings - 5Mask Fit Displays the value “100% minus Large Leak”. Large Leak is the percentage of time that the mask leak was so high that it is no longer possible for the device to identify respiratory events with statistical accuracy. Displays the value for the most recent 1 day, as well as the values over last 7 and 30 days.
CSR Periodic BreathingDisplays the percentage of time that the user experienced periodic breathing. Displays the value for the most recent 1 day time frame, as well as values for the last 7 and 30 days. If you observe a large increase in the percent of time in periodic breathing indicated here, contact your supplier for assistance.
90% 90%PressureThis screen displays the 90% Pressure value for the most recent 1 day time frame, as well as values for the last 7 and 30 days.

My ComfortMy Comfort

When you select My Comfort, you will be able to view the following screens. You can change the settings in the setup menu. These screens will only display if they are available and enabled on your device. If any of the below options are not visible, your supplier did not enable those options. If a lock icon is displayed on this screen, it indicates that your supplier has locked this setting and you cannot change it.

Icon Text Description
PHILIPS DreamStation Go - Therapy Off Menu Navigation Settings - 7Ramp This displays the ramp starting pressure. You can increase or decrease the ramp starting pressure in 0.5 cm H2O increments.
PHILIPS DreamStation Go - Therapy Off Menu Navigation Settings - 8Ramp TimeWhen you set the ramp time, the device increases the pressure from the value set on the ramp screen to the therapy pressure setting over the length of time specified here.
PHILIPS DreamStation Go - Therapy Off Menu Navigation Settings - 9Flex (Type)This allows you to select the type of air pressure relief that you feel when you exhale during therapy from the available Flex types on your device. You may also turn off this feature.
PHILIPS DreamStation Go - Therapy Off Menu Navigation Settings - 10Flex (Level)This allows you to adjust the level of air pressure relief that you feel when you exhale during therapy. Your supplier can enable or disable this feature. When your supplier enables Flex, a level will already be set for you on the device. You can increase or decrease the setting from 1 to 3. The setting of “1” provides a small amount of pressure relief, with higher numbers providing additional relief.
PHILIPS DreamStation Go - Therapy Off Menu Navigation Settings - 11Mask TypeThis setting allows you to adjust the level of air pressure relief based on the specific Philips Respironics mask. Each Philips Respironics mask may have a “System One” resistance control setting. Contact your supplier if you cannot find this resistance setting for your mask.
PHILIPS DreamStation Go - Therapy Off Menu Navigation Settings - 12Tube TypeThis setting allows you to select the correct tubing type that you are using with the device. You can choose (12) for the Philips Respironics 12 tubing type, (15) for the Philips Respironics 15 tubing type, or (22) for the Philips Respironics 22 tubing type. Note: The 12 type and 15 type tubing are identified on the cuff with the tubing identifier symbol: “12” or “15”. The 22 tubing type does not have any identifier on the cuff.
Icon Text Description
CheckMask FitThis feature allows you to check the fit of your mask prior to starting therapy. This is done by measuring the amount of leak.

My Device

My Device

When you select My Device, you will be able to view the following screens. You can change the settings in the setup menu. These screens will only display if they are available and enabled on your device. If any of the below options are not visible, your supplier did not enable those options.

Icon TypeDescription
PHILIPS DreamStation Go - My Device - 2Therapy RingThis setting controls the therapy button LED light ring during therapy. The LED light ring will remain on during therapy if you select Light On. The LED light ring will fade with the display backlight if you select Light Dims.
PHILIPS DreamStation Go - My Device - 3Language TThis feature allows you to choose which language to display on the interface.
BluetoothThis feature allows you to turn Bluetooth off and on. Also, it allows you to clear the pairing with a compatible Bluetooth device.
PHILIPS DreamStation Go - My Device - 4Time This setting allows you to adjust the time. The default setting is Greenwich Mean Time, but you may adjust the time in 30 minute increments to match your local time zone.Note: This time setting should not be used as a clock function on the device. It is to align your therapy data for your supplier's data reports.

3. Therapy Device

My SupportMy Support

When you select My Support, you will be able to view the following screens. You cannot change settings in the support menu. These screens are only for reference. Your supplier may periodically ask you for this information. If any of the below options are not visible, your supplier did not enable those options.

Icon TextDescription
PHILIPS DreamStation Go - Therapy Device - 2Device (Info)This screen displays your therapy device information: serial number, model, and software version.
PHILIPS DreamStation Go - Therapy Device - 3Therapy (Info)This screen displays therapy information your supplier may request to support you.
PHILIPS DreamStation Go - Therapy Device - 4Phone-In Thisscreen displays the total therapy hours and total blower hours for the device, and a compliance check number used by your supplier to validate that data provided by you is the data taken from this screen.
PHILIPS DreamStation Go - Therapy Device - 5Performance (Check)Your device is equipped with a self-diagnostic tool called “Performance Check.” This tool can evaluate your device for certain errors. It also allows you to share key device settings with your supplier. Use Performance Check when directed to by your supplier.At conclusion of the scan, the screen displays a green checkmark if no issue is detected. If device displays a red “X,” please contact your supplier for assistance.

Check Mask Fit

The optional Check Mask Fit feature can be enabled or disabled by your supplier. This feature allows you to check the fit of your mask prior to starting therapy.

  1. Put on your mask assembly. Refer to your mask instructions if needed.
  2. Navigate to the Check Mask Fit screen under My Comfort and tap the display to initiate the check.
  3. The device will deliver a test pressure while the screen counts down 40 seconds.

Checking... 36 seconds Tap to Close

  1. After the test is complete, the screen will either display a green checkmark or a red "X". The green checkmark indicates that there is an appropriate amount of leak. The red "X" indicates that the leak may affect device performance, however, the device will remain functional and deliver therapy.

Completed Tap to Close

Completed Tap to Close

Note

If you choose to try to improve your mask fit, you can stop therapy, adjust the fit of your mask, and rerun the Check Mask Fit feature. Refer to the instructions that came with your mask and headgear for the proper fitting procedure.

Pairing Therapy Device to Bluetooth®-enabled Mobile Device

Your device may have Bluetooth wireless technology, which is one method by which you can transfer your therapy device's data to DreamMapper. DreamMapper is a mobile and web-based system designed to help you enhance your sleep therapy experience.

Notes

  • You can only pair your therapy device to one mobile device at any given time.
  • Pairing works best when your therapy device and mobile device are in the same room.
  • The current version of DreamMapper will guide you through these instructions.
  • After initiating pairing, you will have 30 seconds to complete the setup. After this time, it will be cancelled automatically.

Follow the steps below to manually pair to your mobile phone or tablet.

  1. Install DreamMapper on your mobile device.
  2. With your therapy device powered up and the blower off, initiate Bluetooth Setup from the DreamMapper mobile app.
  3. The therapy device will appear as PR BT XXXX (XXXX will be the last four digits of the serial number listed on the bottom of your therapy device or in My Support settings).
  4. Your mobile device will require you to confirm pairing via one of these two methods:

— Enter a PIN code

The following icon will appear on your therapy device screen with Pair?:

PHILIPS DreamStation Go - Notes - 1

Swipe left or right to select “yes,” and tap the display to confirm your setting. Your therapy device will display a 6 digit PIN. Enter this PIN on your mobile device to complete pairing.

— Confirm a PIN code

The following icon will appear on your therapy device screen with a 6-digit PIN and Pair?:

PHILIPS DreamStation Go - Notes - 2

Verify that the PIN is the same on both the therapy device and the mobile device. If so, swipe the therapy device's display to select "yes" and tap the display to select. Then, accept on the mobile device to complete pairing.

Device Pop-Up Messages

Device pop-ups are messages that show up on the user interface screen. Additional pop-up messages are contained in each chapter.

The following summary table summarizes the messages:

Condition Icon Description PossibleCauseAction
Time Prompts to set the PHILIPS DreamStation Go - Device Pop-Up Messages - 1time.n/a Set the time on the device.
Sleep Progressn/a Showws a three night summary of therapy.n/a Tap the display to acknowledge and clear the message.
Change AcceptedPHILIPS DreamStation Go - Device Pop-Up Messages - 2Confirms acceptance of prescription change or device upgrade.n/a Tap the display to acknowledge and clear the message.
Pair?: 123456 Yes/NoPHILIPS DreamStation Go - Device Pop-Up Messages - 3Prompts to accept or decline pairing to a Bluetooth compatible device. This device can be identified by the digits displayed.n/a Swipe the display to accept pairing (Yes), or decline (No), then tap the display to confirm selection. The pop-up will timeout after 30 seconds and the pairing will be cancelled if you do not select Yes.
  1. Therapy Device
Condition Icon Description PossibleCauseAction
Bluetooth LE PasskeyPHILIPS DreamStation Go - Device Pop-Up Messages - 4Prompts to accept or decline pairing to a Bluetooth compatible device before displaying the pairing passkey.n/a If you selectedYes to accept pairing, the Bluetooth LE Passkey will display a passkey on the screen. Enter the passkey on your mobile device to pair. The pop-up will timeout after 30 seconds and the pairing will be cancelled if you do not use the passkey.
Patient MessagePHILIPS DreamStation Go - Device Pop-Up Messages - 5Message from your supplier.n/a Tap the display to acknowledge and clear the message.
Change RejectedPHILIPS DreamStation Go - Device Pop-Up Messages - 6A prescription or settings change was rejected.Change missing or incorrect.Contact your supplier.
Service RequiredPHILIPS DreamStation Go - Device Pop-Up Messages - 7Indicates an error which enters device into “Safe State.” This allows power to remain on but airflow is disabled.Device error Disconnect device from power. Reattach power cord to restore power. If the alert continues to occur, contact your supplier.
Automatic Off Displayed when therapy ends due to automatic off function.The mask has been removed.Put your mask back on, confirm good fit, and turn airflow on to resume therapy.
Loading Language and RebootingPHILIPS DreamStation Go - Device Pop-Up Messages - 8Displayed when a new language is selected from the menu.n/a No action needed.Times out when complete.
  1. Therapy Device
Condition Icon Description PossibleCauseAction
Busy Displayed when the PHILIPS DreamStation Go - Device Pop-Up Messages - 9 device is temporarily inaccessible due to data communication.n/a No action needed.
Software UpgradePHILIPS DreamStation Go - Device Pop-Up Messages - 10Prompts to update the device for software changes.n/a Choose between “Yes”/“No” when asked to upgrade the software. If “yes” is selected, the upgrade will be made. Do not remove from power. If you select “no”, the message will be cleared.

4. Tubing

Tubing Types

There are three different types of tubing that you may use with your DreamStation Go therapy device. You must select the tube type on your device.

12 15

12 tubing type 15 tubing type 22 tubing type

The 12 tubing type will have a “12” identified on the tubing cuff (as shown in the image above). The 15 tubing type will have a “15” identified on the tubing cuff (as shown in the image above). The 22 tubing type does not have any number or symbol on the tubing cuff (as shown in the image above).

Connecting the Tubing to Your Device

To connect the tubing to your device, you will need the following Philips Respironics accessories:

  • Nasal or full face mask (interface) with built-in exhalation, or a nasal or full face mask (interface) with a separate exhalation device attached (such as the Whisper Swivel II) • Flexible tubing, 6 ft. (1.83 m)
  • Mask headgear

Follow these steps to connect tubing to your device:

  1. Insert the 12, 15 or 22 tubing type cuff into the air outlet port on your therapy device.

Line drawing of a device with a cylindrical connector and an arrow pointing to it (no text or symbols).

  1. Connect the tubing to your mask. For proper placement and positioning, refer to the instructions that came with your mask.

Notes

- Use the supplied mask adapter if your mask does not directly connect to the 12 tubing type.

- You may use a standard tube with a bacteria filter. If required, connect a bacteria filter to the device air outlet, and then connect the flexible tubing to the outlet of the bacteria filter. When using the bacteria filter, the device performance may be affected. However, the device will remain functional and deliver therapy.

- The mask connection port (cuff) of the 12, 15 and 22 mm tubing types is 22 mm per standard ISO 5356-1.

4. Tubing

Changing Your Tube Type

Change your tube type by navigating to My Comfort -> Tube Type. Swipe left or right to switch between tube types.

My Comfort Tube Type 22

For more information on navigation or selection, please refer to Chapter 3, Navigating the Device Screens or My Comfort.

Cleaning the Tubing and Adapters

Clean the tubing and any adapters before first use and daily.

  1. Disconnect the flexible tubing and any adapters from the device.
  2. Gently wash the tubing and adapters in a solution of warm water and a mild detergent.
  3. Rinse thoroughly.
  4. Air dry. Inspect the tubing and adapters for damage or wear. Discard and replace as necessary.

Tubing Device Pop-Up Messages

Device pop-ups are messages that show up on the user interface screen.

Condition Icon Description PossibleAction
Cause
Low leak: Check mask and tubePHILIPS DreamStation Go - Tubing Device Pop-Up Messages - 1Blocked airwayBlockage at tube or maskCheck tube is not crushed or folded, such that airflow is restricted. Check mask is attached properly and without any obstruction.

5. Filter

Filter Types

You may use either a reusable filter that is washable, or a disposable, fine filter.

Line drawing of a rectangular frame with a handle and two side handles, no text or symbols present.

PHILIPS RESPIRONICS

Reusable Filter Disposable Fine Filter

The reusable filter screens out normal household dust and pollen. The reusable filter is supplied with your device.

The disposable, fine filter provides more complete filtration of fine particles. The disposable, fine filter is recommended for people who are sensitive to tobacco smoke or other small particles. The disposable, fine filter is sold separately. The disposable, fine filter contains Philips Respironics branding in the media (shown in the image above).

DO NOT rinse the disposable, fine filter.

When using the disposable, fine filter, the device performance may be affected. However, the device will remain functional and deliver therapy.

Installing or Replacing the Filter

One of the filters must be in place at all times to operate the device. If a filter is not already installed in the device, you must at least install the reusable filter before using your device.

The device has an automatic air filter reminder. Every 30 days, your device will display a message reminding you to check your filters and replace them as needed.

Note

The filter reminder is a message only. The device does not detect the performance of the filters, nor does it recognize when a filter has been replaced.

Follow these steps to install/replace a filter into your device:

  1. If replacing an existing filter, pull out the old filter assembly.

Line drawing of a device casing with a door and panel, showing a downward arrow indicating a component (no text or symbols present).

  1. Insert a dry, reusable filter or a new, disposable, fine filter into the filter access on the device.

Filter Device Pop-Up Messages

Device pop-ups are messages that show up on the user interface screen.

Condition Icon Description PossibleAction
Cause
Inlet blocked. Check filter.PHILIPS DreamStation Go - Filter Device Pop-Up Messages - 1Blocked airwayBlockage at device inlet.Check device air inlet is not obstructed. Check air filter(s) are installed properly; replace if needed.

6. Accessories

There are several accessories available for your DreamStation Go system, such as a microSD card, a travel kit or a battery pack. The device also comes with a USB port and a micro USB port. The travel kit is available for convenient portability while traveling with your device. Contact your supplier for additional information on the available accessories. When using optional accessories, always follow any instructions enclosed with the accessories.

Using the USB Port and the Micro USB Port

The DreamStation Go device comes with a USB port and a micro USB port. The USB port may be used to charge your mobile devices. The micro USB port may be used by your supplier to extract therapy data. Remove the cover over each port to access.

Line drawing of a projector with ports and ventilation slots (no text or symbols).

Line drawing of a rectangular electronic device with a label pointing to its side panel (no text or symbols present).

USB Port Micro USB Port

Using the microSD Card

The DreamStation Go system may come with a microSD card inserted in the microSD card slot on the side of the device to record information for your supplier. Your supplier may ask you to periodically remove the microSD card and send it to them for evaluation.

You will use the filter to remove the microSD card.

Turn off therapy and follow these steps to remove the microSD card:

  1. Remove the filter from the device. Refer to the Installing or Replacing the Filter section in Chapter 5 of this manual.

Line drawing of a device casing with a door and panel, showing a downward arrow indicating a component (no text or symbols present).

  1. Use the end of the filter to push in on the microSD card. This will push the microSD card out of the device.

Line drawing of a device with a handle and internal components, showing no text or symbols.

microSD Card Device Pop-Up Messages

Device pop-ups are messages that show up on the user interface screen.

Condition Icon Description Possible Cause Action
Data Activity: Do not remove microSD cardPHILIPS DreamStation Go - microSD Card Device Pop-Up Messages - 1microSD card read/write underway.n/a No action needed.Message will clear when the microSD card activity is finished.
microSD card removedPHILIPS DreamStation Go - microSD Card Device Pop-Up Messages - 2Indicates microSD card has been removed from therapy device and not reinserted before the start of the current therapy session.microSD card was not reinserted into device.Reinsert microSD card, or click to clear alert.
microSD card error: Remove and reinsertPHILIPS DreamStation Go - microSD Card Device Pop-Up Messages - 3microSD card error detected.Device cannot read the microSD card. A problem may exist with the microSD card or it was ejected during a writing activity, or it was inserted incorrectly.Remove microSD card and reinsert. If message reappears, contact your supplier for a replacement card.
microSD card fullPHILIPS DreamStation Go - microSD Card Device Pop-Up Messages - 4microSD card is full. microSD card is full.microSD card is full.Remove microSD card and replace with a new card from your supplier.

7. Battery Pack

Indicators and Buttons on the Battery Pack

Diagram of a device rear panel with labeled components including buttons and ventilation slots.

Feature

1 Push Button
2 LED Display
3 AC Power Inlet
  • Push Button - The push button is located on the LED display of the battery pack.
  • LED Display - The battery pack uses one green LED light to indicate the battery pack charge status when the battery pack is charging while not connected to the therapy device (standalone charging). The LED will be in one of the three modes:

* Steady when the battery pack is fully charged * Blinking when charging * Off when connected to the therapy device

Simple line drawing of a door with a handle and two circular buttons inside (no text or symbols).

7. Battery Pack

- Battery Pack Charge Indicator During Therapy - The display touchscreen shows the current battery pack charge status in the lower right hand corner when the pack is connected and therapy is active (shown below). A fully charged battery pack is indicated by four charge bars. The white charge bars disappear as the battery pack charge decreases. Depending on your settings, mask leak and environmental conditions, a fully charged battery pack typically lasts 8 hours. For further information, speak with your supplier.

Pressure 4.0 cmH₂O

- Battery Pack Charge Indicator When Therapy Is Not Active - The display touchscreen will show the battery charge percentage when the battery is connected to the therapy device but not in use (shown below). This screen will appear in your main menu selections.

100% Battery

- Battery Pack State of Charge Alert – The display touchscreen will display a battery with a question mark in the center (shown below) when the charge level cannot be determined.

Simple battery icon with a question mark inside, no text or symbols present.

7. Battery Pack

- Battery Pack Fault Alert - The display touchscreen will show a battery with an X inside (shown below) when a battery fault is detected.

Simple line drawing of a battery with three x-marks (no text or symbols).

Preparing the Battery Pack for First Use and Recharging

  1. Remove the battery pack from the packaging.
  2. Plug the end of the AC power cord into the battery pack.
  3. Plug the AC power cord into an AC outlet. The battery pack will begin to charge automatically.
  4. Once the battery pack is fully charged, it is ready for use with the DreamStation Go therapy device.

Notes

• Periodically charge the battery pack if not used regularly. - Retain your packaging in case you ever need to return your battery pack to Philips Respironics. - Before using the battery pack for the first time, you must plug it in until it is fully charged. This may take up to 5 hours.

Attaching the Battery Pack to the Device

After charging, your battery pack is ready to use. It can either be disconnected from the AC outlet and used as an external battery pack (standalone mode), or remain plugged into the AC outlet for a continuous, fully charged battery pack (uninterruptible power supply (UPS) mode).

To use the battery pack in UPS mode, follow the below steps:

  1. Keep the battery pack plugged into the power source and connected to an AC outlet. This will allow you to use the battery pack continuously without losing any charge.
  2. Battery Pack
  3. Remove the battery pack end cap on the therapy device.

Line drawing of a device being placed into a rectangular box, with hands adjusting the component (no text or symbols).

  1. Slide the battery pack onto the device where the end cap was. Make sure the battery pack latches onto the therapy device.
  2. Attach the AC power cord to the battery pack and then to the AC outlet.

Line drawing of two devices with a hand pointing to one (no text or symbols)

To use the battery pack in standalone mode, follow these steps:

  1. Make sure the battery pack is fully charged. Disconnect the power cord from the AC outlet and disconnect the power cord from the therapy device. It can now be used with your therapy device as an external battery pack.
  2. Remove the battery pack end cap on the therapy device.
  3. Slide the battery pack onto the device where the end cap was. Make sure the battery pack latches onto the therapy device.
  4. Momentarily push the battery pack push button to wake up the battery pack.

7. Battery Pack

Notes

  • The first time you charge your battery pack, it must be fully charged in accordance with the Preparing the Battery Pack for First Use and Recharging section. After the first charge is complete, the battery pack will charge while connected in UPS mode.
  • To preserve battery life in UPS mode, the battery pack stops charging when it reaches full charge. The battery will start charging again when it depletes to 90% charge status.
  • When the battery pack is used in standalone mode and the therapy device enters standby mode, the therapy device automatically shuts down the battery pack to preserve battery charge.

Disconnecting the Battery Pack

  1. Disconnect the power cord.
  2. Hold the battery pack push button down for 5 seconds, or the battery pack will shut off within 30 minutes when not in use.
  3. The power down pop-up message will appear and the therapy device will power down and go dark.
  4. You can now disconnect the battery pack. Disengage the battery pack by sliding the latch on the back of the pack, and pulling the battery pack away from the therapy device.

Line drawing of a smartphone with a hand holding the screen, showing a finger pressing a button (no text or symbols present)

  1. Replace the battery pack end cap on the therapy device.

8. Care and Maintenance

Caring for the Therapy Device or Battery Pack

Every two weeks of use, inspect your device or battery pack to see if it needs care.

  1. To avoid electrical shock, make sure that the device and battery pack are disconnected from all outlets and power sources. Remove any cables attached to the device or battery pack.
  2. Wipe the outside of the device or battery pack with a cloth slightly dampened with water.
  3. Allow the device or battery pack to dry completely before reconnecting it to a power source, battery pack, device or cable.

Note

Inspect the device, battery pack, and all circuit parts (filter, tube and mask) for damage, such as cracks, tears or broken pieces. Replace any damaged parts.

Caring for the Reusable Filter

Under normal usage, you should rinse the reusable filter at least once every two weeks and replace it with a new one every six months.

The disposable, fine filter should be replaced after 30 nights of use, or sooner if it appears clogged. DO NOT rinse the fine filter.

Follow these steps to rinse the reusable filter:

  1. If the device is operating, stop the airflow. Disconnect the device from the power source.
  2. Remove the filter from the device. Refer to the Installing or Replacing the Filter section in Chapter 5.
  3. Take the reusable filter to a sink, turn it upside down (tabs down), and run warm tap water through the white middle portion of the filter to rinse away any debris.
  4. Shake the filter to remove as much water as possible.
  5. Allow the filter to air dry completely before reinstalling it. If the filter is damaged, replace it.
  6. Reinstall the filter into the filter access area on the device. Refer to the Installing or Replacing the Filter section in Chapter 5.

8. Care and Maintenance

Notes

  • Only Philips Respironics supplied filters should be used as replacement filters.
  • Replace the disposable, fine filter if it is damaged or has accumulated debris.

9. Troubleshooting

Tips and Tricks

Your device is equipped with a self-diagnostic tool called Performance Check. This tool can evaluate your device for certain errors. It also allows you to share diagnostic information with your supplier. Use Performance Check when directed by your supplier.

The table below lists some of the problems you may experience with your device and possible solutions to those problems.

Contact customer service for assistance if none of the below troubleshooting tips work for you.

Problem Why it happened What to do
Nothing happens when you apply power to the device. The backlights on the buttons do not light.There's no power at the outlet or the device is unplugged.·If you are using AC power: Check the outlet and verify that the device is properly plugged in, and that there is power available at the outlet. Make sure the AC power cord is connected correctly to the device's power inlet.·If you are using the battery pack: Make sure your battery pack is securely connected to your device. If the battery pack has been exposed to extreme temperatures, allow the battery back to cool or warm to room temperature. Check to see if your battery pack needs charged or replaced.
The airflow does not turn on.There may be a problem with the blower.·Make sure the device is powered correctly.·Make sure the home screen appears on the user interface.·Press the therapy button on top of the device to start airflow. If the airflow does not turn on, there may be a problem with your device.

9. Troubleshooting

Problem Why it happened What to do
The device's display is erratic.The device has been dropped or mishandled, or the device is in an area with several electronic devices.Unplug the device. Reapply power to the device. If the problem continues, relocate the device to an area away from electronic equipment (such as cellular phones, cordless phones, computers, TVs, electronic games, hair dryers, etc.).
The Ramp feature does not work when you press the Ramp button.Your supplier did not enable Ramp for you, or your therapy pressure is already set to the minimum setting.·If ramp has not been enabled for you, discuss this feature with your supplier.·If your supplier has enabled ramp, but the feature still does not work, check the current pressure setting on the therapy screen. If the therapy pressure is set to the minimum setting (4.0 cm H2O ), or the ramp starting pressure is the same as the therapy pressure, the ramp feature will not work. Make sure that the ramp time setting is >0.
The airflow is much warmer than usual.The air filters may be dirty. The device may be operating in direct sunlight or near a heater.·Rinse or replace the air filter.·The temperature of the air may vary somewhat based on your room temperature.·Make sure that the device is properly ventilated. Keep the device away from bedding or curtains that could block the flow of air around the device.·Make sure the device is away from direct sunlight and heating equipment.
The airflow pressure feels too high or too low.The tubing type setting may be incorrect.Make sure the tubing type setting (12, 15 or 22) matches the tubing that you are using (Philips Respironics 12, 15 or 22 tubing type).
  1. Troubleshooting
Problem Why it happened What to do
I hear a leak or whistling sound coming from my therapy device (not related to mask leak).The therapy device air inlet may be obstructed.· Check therapy device air inlet is not obstructed, and filter has not accumulated excessive debris and is properly inserted.· Confirm that the device and tube are connected properly and not leaking.
The battery pack LEDs will not light up while charging.Your battery pack may have been damaged.If the battery pack is completely depleted of charge, wait a few minutes for the LEDs to light up. If the LEDs still do not light up, replace your battery pack. If the battery pack has been exposed to extreme temperatures, allow the battery pack to cool or warm to room temperature.
The battery pack LED is rapidly flashing.Your battery pack may have been damaged.If the battery pack has been exposed to extreme temperatures, allow the battery pack to cool or warm to room temperature. Unplug the battery pack from the power cord, then plug the power cord back into the battery pack. If the LED continues to rapidly flash, replace your battery pack.
“Service Required” shown on display.A device error has occurred and placed the device into safe state.Disconnect power cord. Reattach the power cord to restore power. If the alert continues, contact your supplier.

Contacting Customer Service

Should you experience trouble with this equipment or require assistance setting up, using, or maintaining the device or accessories, please contact your supplier. If you need to contact Philips Respironics directly, call the Philips Respironics Customer Service department at 1-724-387-4000 or 1-800-345-6443. You can also use the following address:

Respironics, Inc.

1001 Murry Ridge Lane

Murrysville, PA 15668

10. Additional Notes

Traveling with the System

When traveling, the optional case is for carry-on luggage only. The optional case will not protect the system if it is put through checked baggage.

For your convenience at security stations, there is a note on the bottom of the device stating that it is medical equipment and is suitable for airline use. It may be helpful to bring this manual along with you to help security personnel understand the DreamStation Go device.

If you are traveling to a country with a line voltage different than the one you are currently using, a different power cord or an international plug adaptor may be required to make your power cord compatible with the power outlets of the country to which you are traveling. Contact your supplier for additional information.

Airline Travel

The device is suitable for use on airlines when the device is operating from an AC power source or battery pack.

Altitude Compensation

This device automatically compensates for altitude up to 7,500 feet. No manual adjustment is necessary.

Adding Supplemental Oxygen

Oxygen can be added to the patient circuit.

Notes

  • Refer to the pressure valve's instructions for complete setup information.
  • When using oxygen with this system, turn the device on before turning on the oxygen. Turn the oxygen off before turning the device off. This will prevent oxygen accumulation in the device.
  • Do not connect the device to an unregulated or high pressure oxygen source.

Service

The device does not require routine servicing.

Additional Notices

Notices:

  • The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Philips Respironics is under license. Other trademarks and trade names are those of their respective owners.
  • The DreamStation Go Therapy Device is capable of transmitting data between the therapy device and a mobile device. This connection between the therapy device and a mobile device is encrypted.
  • This device contains a FCC certified Bluetooth radio module (located on the main board). FCC ID: THO1116426
  • Use of non-original manufacturer-approved accessories may violate your local RF exposure guidelines and should be avoided.
  • This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio, TV reception, or other devices which can be determined by turning the equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna (on the radio, TV, or other device).

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer of the device for help.

  • A small portion of the firmware that performs data encryption on the DreamStation Go device is being utilized under the Apache 2.0 and Mozilla 2.0 licenses. These licenses are available at: www.apache.org/licenses/LICENSE-2.0 and https://www.mozilla.org/en-US/MPL/2.0/
  • Any changes or modifications made to the device that are not expressly approved by Respironics may void the user's authority to operate the equipment.

Specifications Environmental

Operating TemperatureDevice: 5° to 35°C (41° to 95°F)
Battery Pack: 5° to 35°C (41° to 95°F)
Storage Temperature-20° to 60°C (-4° to 140°F)
Relative Humidity (operating & storage)15 to 95% (non-condensing)
Atmospheric Pressure:Device: 101 to 77 kPa (0 - 2286 m / 0 - 7500 ft)
Battery Pack: 101 to 77 kPa (0 - 2286 m / 0 - 7500 ft)

Physical

Dimensions Device:150.8 x 150.8 x 58.8 mm (5.937" L x 5.937" W x 2.315" H)
Battery Pack: 122 x 150.8 x 58.8 mm (4.803" L x 5.937" W x 2.315" H)
Weight Device: Approximately 854 g (1.88 lb.)

Service life

The expected service life of the DreamStation Go therapy device is 5 years. The expected service life of the battery pack is 3 years.

Standards compliance

This device is designed to conform to the following standards:

• IEC 60601-1 General Requirements for Basic Safety and Essential Performance of Medical Electrical Equipment • IEC 60601-1-11 General Requirements for Basic Safety and Essential Performance in the Home Healthcare Environment - IEC 60601-1-6 General Requirements for Safety - Usability • IEC 62366 Application of Usability Engineering in Medical Devices - IEC 62304 Medical Device Software – Software Life-cycle Processes • ISO 80601-2-70 Sleep Apnea Breathing Therapy Equipment • ISO 8185 General Requirements for Humidification Systems • EN 60601-1-2 Electromagnetic Compatibility • RTCA/DO-160G section 21, category M; Emission of Radio Frequency Energy

IEC 60601-1 classification

Type of Protection Against Electric ShockClass II Equipment/Internally Powered
Degree of Protection Against Electric ShockType BF Applied Part
Degree of Protection against Ingress of WaterDevice: Drip Proof, IP22First characteristic numeral - 2 - Protection against ingress of solid foreign objects ≥ 12.5 mm diameter.Explanation: Protected against access to hazardous parts with a finger and protected against solid foreign objects of 12.5 mm diameter and greater.Second characteristic numeral - 2- Protection against ingress of water with harmful effects dripping (15° tilted).Explanation: Protected against vertically falling water drops when enclosure tilted up to 15°.
Mode of Operation Continuous

10. Additional Notes

Electrical

AC Power Consumption 100–240 VAC, 50/60 Hz, 2.0–1.0 A
Fuses There are no user-replaceable fuses.
USB Charging Port Output 5 VDC, 7.5 W (1.5 A)

Electrical for the Battery Pack

Run Time > 8 hours
Output voltage range 18-24.6 VDC
Battery technology Lithium Ion
Capacity 62 Wh
Input voltage range 100-240 VAC, 50/60 Hz, 2.0-1.0 A
Output power (max continuous) 50W
Minimum life cycle ≥ 70% of rated capacity after 500 cycles
Recharge time < 5 hours

Radio Specifications

Operating Frequency Range 24022480 MHz
Maximum Output Power < 10 dBm
ModulationGFSK, P/4 DQPSK, 8DQPSK

Intake Port Filters

Reusable Filter100% Polyester88% Efficient @ 7-10 micron size
Fine FilterBlended Synthetic Fiber95% Efficient @ 0.5-0.7 micron size

Declared Dual-Number Noise Emissions Values (in accordance with ISO 4871)

Tube SizeSound Pressure Level (L)Uncertainty (K)Sound Power LevelUncertainty (K)
12 (mm) tubing type30.4 dB(A)2 dB(A)38.4 dB(A)2 dB(A)
15 (mm) tubing type29.9 dB(A)2 dB(A)37.9 dB(A)2 dB(A)
22 (mm) tubing type29.8 dB(A)2 dB(A)37.8 dB(A)2 dB(A)

Note

Values determined according to noise test code given in ISO 80601-2-70:2015, using the basic standards ISO 3744 and ISO 4871.

Pressure Accuracy

Pressure Increments: 4.0–20.0 cm H2O (in 0.5 cm H2O increments)

Maximum static pressure accuracy, according to ISO 80601-2-70:2015:

Tube Type Pressure Accuracy
12 (mm) tubing type 10 cm H 2O ± 1.0 cm H 2O
15 (mm) tubing type and 22 (mm) tubing type10 cm H2O ± 0 5 cm H 2O

Static pressure accuracy has a measurement uncertainty of 3.8%

Maximum dynamic pressure variation, according to ISO 80601-2-70:2015:

Tube Type 10 BPM 15 BPM 20 BPM
12 (mm) tubing type 0.6 cm H 2O 0.8 cm H 2O 6 cm H 2O
15 (mm) tubing type and 22 (mm) tubing type0.7 cm H 2O 0.7 cm H 2 O1.0 cm H 2 O

Dynamic pressure accuracy has a measurement uncertainty of 3.6%.

Maximum Flow Rate (typical)

Tube TypeFlowTest pressures (cm H2O )
4.08.012.016.020.0
12 (mm) tubing typeAverage flow at the patient connection port (l/min)9011911210699
15 (mm) tubing typeAverage flow at the patient connection port (l/min)77115112105106
22 (mm) tubing typeAverage flow at the patient connection port (l/min)80121127121109

Disposal

Separate collection for electrical and electronic equipment per EC Directive 2012/19/EU. Dispose of this device in accordance with local regulations.

EMC information

Your unit has been designed to meet EMC standards throughout its service life without additional maintenance. There is always an opportunity to relocate your DreamStation Go Therapy Device within an environment that contains other devices with their own unknown EMC behavior. If you believe your unit is affected by locating it closer to another device, simply separate the devices to remove the condition.

Pressure and Flow Accuracy

The DreamStation Go Therapy Device is designed to perform within the pressure and flowrate accuracies specified in the user manual. If you suspect that the pressure and/or flow rate accuracy is affected by EMC interference, remove power and relocate the device to another area. If performance continues to be affected, discontinue use and contact your supplier.

Guidance and Manufacturer's Declaration - Electromagnetic Emissions – This device is intended for use in the electromagnetic environment specified below. The user of this device should make sure it is used in such an environment.

EMISSIONS TESTCOMPLIANCEELECTROMAGNETIC ENVIRONMENT - GUIDANCE
RF emissionsCISPR 11Group 1The device uses RF energy only for its internal function. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment.
RF emissionsCISPR 11Class BThe device is suitable for use in all establishments, including domestic establishments and those directly connected to the public low-voltage power supply network.
Harmonic emissionsIEC 61000-3-2Class A
Voltage fluctuations/Flicker emissionsIEC 61000-3-3Complies
Emission of Radio Frequency EnergyRTCA/DO-160G Section 21Category MThis device is suitable for use onboard commercial airplanes inside passenger cabin.

Guidance and Manufacturer's Declaration - Electromagnetic Immunity – This device is intended for use in the electromagnetic environment specified below. The user of this device should make sure it is used in such an environment.

IMMUNITY TESTIEC 60601 TEST LEVELCOMPLIANCE LEVELELECTROMAGNETIC ENVIRONMENT - GUIDANCE
Electrostatic Discharge (ESD) IEC 61000-4-2±8 kV contact discharges±2 kV, ±4 kV, ±8 kV, & ±15 kV air discharges±8 kV contact discharges±2 kV, ±4 kV, ±8 kV, & ±15 kV air dischargesFloors should be wood, concrete or ceramic tile. If floors are covered with synthetic material, the relative humidity should be at least 35%.
Electrical fast Transient/burst IEC 61000-4-4±2 kV for power supply lines and ±1 kV for input-output lines; both at 100 kHz repetition rate.±2 kV at 100 kHz repetition rate for Power Supply LinesNA - Device does not have user I/O lines that are longer than 3m in length.Mains power quality should be that of a typical home or hospital environment.
Surge IEC 61000-4-5±1 kV differential mode±2 kV common mode±1 kV differential modeN/A: Device is Class 2 and does not have earth connection.Mains power quality should be that of a typical home or hospital environment.
Voltage dips, short interruptions and voltage variations on power supply input lines IEC 61000-4-11<5% UT(>95% dip in UT) for 0.5 cycle at 45 degree increments<5% UT(>95% dip in UT) for 1 cycle70% UT(30% dip in UT) for 0.5 seconds<5% UT(>95% dip in UT) for 5 seconds<5% UT(>95% dip in UT) for 0.5 cycle at 45 degree increments<5% UT(>95% dip in UT) for 1 cycle70% UT(30% dip in UT) for 0.5 seconds<5% UT(>95% dip in UT) for 5 secondsMains power quality should be that of a typical home or hospital environment. If the user of the device requires continued operation during power mains interruptions, it is recommended that the device be powered from an uninterruptible power supply or a battery.
  1. Additional Notes
IMMUNITY TESTIEC 60601 TEST LEVELCOMPLIANCE LEVELELECTROMAGNETIC ENVIRONMENT - GUIDANCE
Power frequency (50/60 Hz) magnetic field IEC 61000-4-830 A/m 30 A/m Power frequency magnetic fields should be at levels characteristic of a typical location in a typical hospital or home environment.
NOTE: UT is the a.c. mains voltage prior to application of the test level.

Guidance and Manufacturer's Declaration - Electromagnetic Immunity – This device is intended for use in the electromagnetic environment specified below. The user of this device should make sure it is used in such an environment.

IMMUNITY TESTIEC 60601 TEST LEVELCOMPLIANCE LEVELELECTROMAGNETICENVIRONMENT - GUIDANCE
Conducted RFIEC 61000-4-63 Vrms150 kHz to 80 MHz3 Vrms150 kHz to 80 MHzPortable and mobileRF communications equipment should be used no closer to any part of the device, including cables, than the recommended 30 cm (12 in) separation distance.
Radiated RFIEC 61000-4-36 VrmsAmateur Radio & ISMBands between 150 kHz and 80 MHz6 VrmsAmateur Radio & ISM Bands between 150 kHz and 80 MHz
10 V/m80 MHz to 2.7 GHz10 V/mInterference may occur in the vicinity of equipment marked with the following symbol: [IMAGE]
Telecommunication frequencies as specified in clause 8.10 of IEC 60601-1-2:2014:
450, 810, 870, 930, 1720,1845, 1970, and 2450 MHz at 28 V/m28 V/m
385 MHz at 27 V/m27 V/m
710, 745, 780, 5240, 5500,and 5785 MHz at 9 V/m9 V/m

PHILIPS

FAA Compliance

To Whom It May Concern:

The following Philips Respironics DreamStation Go components are in compliance with commercial airline EMI/RFI requirements:

  • DreamStation Go CPAP • DreamStation Go Auto CPAP • DreamStation Go Battery Pack

Philips Respironics has designed and tested the identified devices for compliance with section 21, Category M, RTCA DO-160 EMI/RFI requirements as specified in the Code of Federal Regulations 14 CFR 382 “Nondiscrimination on the Basis of Disability in Air Travel; Final Rule”.

In accordance with these requirements, the aforementioned components may be used onboard an aircraft without further testing by the carrier.

If you have any other questions regarding our products, please feel free to call the Philips Respironics Customer Services department at 1-724-387-4000 or +49 8152 93060. You can also use the following address:

PhilipsRespironics
1001MurryRidgeLane
Murrysville,PA15668

Limited Warranty

Respironics, Inc., a Philips company, warrants that the system shall be free from defects of workmanship and materials and will perform in accordance with the product specifications for a period of two (2) years for the therapy device and a period of one (1) year for the battery pack from the date of sale by Respironics, Inc. to the dealer. If the product fails to perform in accordance with the product specifications, Respironics, Inc. will repair or replace – at its option – the defective material or part. Respironics, Inc. will pay customary freight charges from Respironics, Inc. to the dealer location only. This warranty does not cover damage caused by accident, misuse, abuse, alteration, water ingress, and other defects not related to material or workmanship. The Respironics, Inc. Service department shall examine any devices returned for service, and Respironics, Inc. reserves the right to charge an evaluation fee for any returned device as to which no problem is found after investigation by Respironics, Inc. Service.

This warranty is non-transferable by unauthorized distributors of Respironics, Inc. products and Respironics, Inc. reserves the right to charge dealers for warranty service of failed product not purchased directly from Respironics, Inc. or authorized distributors.

Respironics, Inc. disclaims all liability for economic loss, loss of profits, overhead, or consequential damages which may be claimed to arise from any sale or use of this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty is given in lieu of all other express warranties. In addition, any implied warranties – including any warranty of merchantability or fitness for the particular purpose – are limited to two years. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To exercise your rights under this warranty, contact your local authorized Respironics, Inc. dealer or contact Respironics, Inc. at:

1001 Murry Ridge Lane

Murrysville, Pennsylvania 15668-8550

1-724-387-4000

PHILIPS

Respironics Inc.

1001 Murry Ridge Lane

Murrysville, PA 15668 USA

PHILIPS DreamStation Go - Limited Warranty - 2

REF 1128239

1128239R09

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Product information

Brand : PHILIPS

Model : DreamStation Go

Category : Medical device