Series 7000 S7311 - Razor PHILIPS - Free user manual and instructions

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PHILIPS Series 7000 S7311 - Razor
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Product TypeElectric Shaver
ModelSeries 7000 S7311
BrandPhilips
Series7000
Dimensions (approx)5.5 x 2.5 x 4.5 inches
Weight200 g
Power SourceRechargeable Li-Ion
Charging Time1 hour (full charge)
Shaving Time60 minutes
Battery IndicationLED display with % indicator
OperationCordless
Wet & Dry UseYes
Pop-up TrimmerYes
Blade TechnologyV-Track Precision Blades
Flexible HeadsMulti-directional flex heads
Skin ComfortComfort Ring with micro beads
CleaningRinse under tap; cleaning brush included
Waterproof RatingIPX7 (shower safe)
Replaceable BladesEvery 12 months (SH70)
Replaceable HeadsEvery 2 years (SH70 series)
Accessories IncludedProtective cap, charging stand, cleaning brush
Guarantee2 years

Frequently Asked Questions - Series 7000 S7311 PHILIPS

Can I use the Philips Series 7000 S7311 in the shower?
Yes, this shaver is IPX7 waterproof, allowing for both wet and dry use, including in the shower.
How long does the battery charge last?
A full charge takes about 1 hour and provides up to 60 minutes of cordless shaving.
How often should I replace the shaving blades?
For optimal performance, replace the blades every 12 months. Use the Philips SH70 replacement blade.
How do I clean the shaver?
Rinse the shaving head under warm tap water after each use. Use the included cleaning brush for deep cleaning. Do not use abrasive cleaners.
How often should I replace the shaving heads?
Replace the complete shaving head unit every 2 years for best results. Compatible heads: SH70 series.
Can I use shaving foam or gel?
Yes, this shaver is designed for wet shaving with foam or gel. For dry shaving, ensure skin is clean and dry.
Does it have a pop-up trimmer?
Yes, it features a pop-up trimmer for precise trimming of sideburns and mustache.
How do I know when to charge?
The LED display shows battery percentage. When low, a charging indicator will blink. Charge fully when battery is empty.
What is the warranty period?
Philips offers a 2-year warranty from the date of purchase against manufacturing defects.
Are replacement parts easily available?
Yes, replacement blades (SH70), heads (SH70 series), and other accessories are available through Philips official stores and authorized retailers.

User questions about Series 7000 S7311 PHILIPS

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Download the instructions for your Razor in PDF format for free! Find your manual Series 7000 S7311 - PHILIPS and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Series 7000 S7311 by PHILIPS.

USER MANUAL Series 7000 S7311 PHILIPS

Philips electric shaver

Model numbers S7310/26, S7311/26, S7310/12, S7311/12

User manual

With warranty

The warranty is attached to the last page of this user manual.

Please have the store fill in the required information.

Please have the store fill in the required information.

Please have the store fill in the required information.

Main unit

Technical line drawing of a mechanical component with a cylindrical body and internal cavity (no text or symbols).

Line drawing of a stylized object resembling a container or lamp (no text or symbols).

Trimmer

Line drawing of a connected power plug and cable (no text or symbols).

[SmartClean charging adapter (505)

Storage case

Guidance in English 27~52

●Warranty

Warranty and after-sales service 56

Specifications 57

Free repair regulations 58

Warranty certificate ...... last page

Be sure to observe

Safety precautions

JC5106

● Cleaning complete lamp

Diagram of a device with battery and checkmark indicators (no text or symbols).

● Battery lamp

Illustration of a person applying a hairbrush to their face (no text or symbols present).

Cheeks

Under the chin

From deep in the cheeks to the nape

Under the nose

Illustration of a hand using a tool to lift a small object (no text or symbols present)

How to use the trimmer

Diagram showing two steps of a food processor with an upward arrow and a close-up view of the process (no text or symbols present)

PHILIPS Series 7000 S7311 - How to use the trimmer - 2

PHILIPS Series 7000 S7311 - How to use the trimmer - 3

Caution

How to care for the trimmer

How to disassemble and clean

How to attach the blade

Diagram showing a mechanical or electrical component with a magnified inset highlighting a specific feature, possibly indicating a section or detail.

Blade replacement

The dedicated replacement blade part number is SH70/51.

28

ENGLISH

Introduction

Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.

General description (Fig. 1)

1 Click-on trimmer attachment 2 Click-on shaving unit 3 Handle 4 Socket for small plug 5 Battery charge indicator 6 'Unplug for use' symbol 7 Travel lock symbol 8 Replacement reminder 9 Cleaning reminder 10 Cleaning cartridge for SmartClean system 11 SmartClean system (S7311/26, S7310/26 only) 12 Cap of SmartClean system 13 On/off button 14 Battery symbol 15 Ready symbol 16 Replacement symbol 17 Cleaning symbol 18 Adapter 19 Small plug 20 Pouch

Note: The accessories supplied may vary for different products. The box shows the accessories that have been supplied with your appliance.

Important safety information

Read this important information carefully before you use the appliance and its accessories and save it for

ENGLISH

PHILIPS Series 7000 S7311 - ENGLISH - 1

PHILIPS Series 7000 S7311 - ENGLISH - 2

future reference. The accessories supplied may vary for different products.

Danger

Keep the adapter dry.

Warning

  • The adapter contains a transformer. Do not cut off the adapter to replace it with another plug, as this causes a hazardous situation.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance.
  • Always unplug the shaver before you clean it under the tap.
  • Always check the appliance before you use it. Do not use the appliance if it is damaged, as this may cause injury. Always replace a damaged part with one of the original type.

Caution

  • Never immerse the cleaning system or the charging stand in water and do not rinse it under the tap.
  • Never use water hotter than 80°C to rinse the shaver.
  • Only use this appliance for its intended purpose as shown in the user manual.
  • For hygienic reasons, the appliance should only be used by one person.
  • Never use compressed air, scouring pads, abrasive cleaning agents or aggressive liquids such as petrol or acetone to clean the appliance.

ENGLISH

  • If your shaver comes with a cleaning system, always use the original Philips cleaning fluid (cartridge or bottle, depending on the type of cleaning system).
  • Always place the cleaning system on a stable, level and horizontal surface to prevent leakage.
  • If your cleaning system uses a cleaning cartridge, always make sure that the cartridge compartment is closed before you use the cleaning system to clean or charge the shaver.
  • When the cleaning system is ready for use, do not move it to prevent leakage of cleaning fluid.
  • Water may drip from the socket at the bottom of the shaver when you rinse it. This is normal and not dangerous because all electronics are enclosed in a sealed power unit inside the shaver.

Electromagnetic fields (EMF)

- This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

General

  • This shaver is waterproof. It is suitable for use in the bath or shower and for cleaning under the tap. For safety reasons, the shaver can therefore only be used without cord.
  • The appliance is suitable for mains voltages ranging from 100 to 240 volts.
  • The adapter transforms 100-240 volts to a safe low voltage of less than 24 volts.

The display

Charging

Battery charge indicator

  • Charging takes approx. 1 hour.
  • Quick charge: When the appliance does not contain enough energy for one shave, the battery charge indicator flashes fast. When the battery charge indicator starts to flash slowly, the appliance contains enough energy for one shave.
  • If you leave the appliance connected to the mains, the charging process continues. To indicate that the appliance is charging, the battery charge indicator flashes slowly.

Diagram of a biological or chemical structure with a star-shaped annotation and arrow pointing to a small component.

Battery fully charged

Note: This appliance can only be used without a cord.

Diagram showing a droplet inside a tube with a labeled point '0' pointing to the center.

Note: When the battery is full, the display switches off automatically after 30 minutes. If you press the on/off button during charging, the 'unplug for use' symbol flashes white to remind you that you have to disconnect the appliance from the mains.

- When the battery is fully charged, the light of the battery charge indicator lights up continuously.

Battery low

Diagram showing a droplet inside a tube with a labeled arrow and a star symbol, likely illustrating droplet behavior or injection.

- When the battery is almost empty, the light of the battery charge indicator flashes orange.

'Unplug for use' reminder

Simple line drawing of a human torso with a starburst pattern and a speech bubble containing an electrical plug symbol.

- The appliance is equipped with an 'unplug for use' reminder. The 'unplug for use' starts to flash to remind you that you have to disconnect the appliance from the adapter before you can switch it on.

Cleaning reminder

Medical diagram showing a surgical procedure with a faucet symbol and a star-shaped area indicating a specific area.

For optimal shaving performance, we advise you to clean the shaver after every use.

- When you switch off the shaver, the cleaning reminder flashes to remind you to clean the shaver.

Travel lock

3 sec.

You can lock the shaver when you are going to travel. The travel lock prevents the shaver from being switched on by accident.

Diagram showing a human torso with a padlock icon and a starburst symbol, likely indicating a medical or health context.

Activating the travel lock

1 Press the on/off button for 3 seconds to enter the travel lock mode.

- While you activate the travel lock, the travel lock symbol lights up continuously. When the travel lock is activated, the travel lock symbol flashes.

Deactivating the travel lock

1 Press the on/off button for 3 seconds.

Line drawing of a human torso with a padlock icon and a power button.

- The travel lock symbol flashes and then lights up continuously. The shaver is now ready for use again.

Replacing shaving heads

Simple line drawing of a human body with a speech bubble containing three abstract symbols (three circles, two triangles) and a shaded oval area below.

For maximum shaving performance, we advise you to replace the shaving heads every two years. - The appliance is equipped with a replacement reminder which reminds you to replace the shaving heads. The replacement reminder lights up continuously.

Note: After replacing the shaving heads, you need to reset the replacement reminder by pressing the on/off button for 7 seconds.

Charging

Charging takes approx. 1 hour. A fully charged shaver provides up to 50 shaving minutes.

Note: This appliance can only be used without cord. Charge the shaver before you use it for the first time and when the display indicates that the battery is almost empty.

Charging with the adapter

Diagram showing a plug inserted into a wall socket with labeled parts 1 and 2, indicating electrical or medical device connections.

1 Insert the small plug into the appliance and put the adapter in the wall socket.

Charging in the SmartClean system (S7311/26, S7310/26 only)

Illustration of a hand spraying liquid with arrows indicating flow direction, accompanied by an inset showing a magnified view of the process.

1 Put the small plug in the SmartClean system. 2 Put the adapter in the wall socket. 3 Press down the top cap to be able to place the shaver in the holder ('click'). 4 Hold the shaver upside down above the holder. Make sure the front of the shaver points towards the SmartClean system. 5 Place the shaver in the holder, tilt the shaver backwards and press down the top cap to connect the shaver ('click'). - The battery symbol flashes slowly to indicate the shaver is charging.

Close-up of a mechanical component with a downward arrow indicating force or direction.

Diagram showing two-step shoe sole movement with arrows indicating motion direction and wear pattern.

Using the shaver

Switching the appliance on and off

Illustration of a hand pressing down on a circular object with an arrow, no text or symbols present.

1 To switch on the appliance, press the on/off button once. 2 To switch off the appliance, press the on/off button once.

Shaving

Skin adaptation period

Your first shaves may not bring you the result you expect and your skin may even become slightly irritated. This is normal. Your skin and beard need time to adapt to any new shaving system.

We advise you to shave regularly (at least 3 times a week) with this shaver for a period of 3 weeks to allow your skin to adapt to the new shaver.

Note: This appliance can only be used without cord.

Illustration of a person applying a toothbrush to their face, no text or symbols.

1 Switch on the appliance.

2 Move the shaving heads over your skin in circular movements.

Note: Do not make straight movements.

3 Clean the shaver after use (see chapter 'Cleaning and maintenance').

Wet shaving

You can also use this shaver in the shower or on a wet face with shaving foam or shaving gel. To shave with shaving foam or shaving gel, follow the steps below:

Line drawing of a person's face with a hand touching the cheek area, no text or symbols.

1 Apply some water to your skin.

2 Apply shaving foam or shaving gel to your skin.

Line drawing of a person's head and neck area, showing facial features, no text or symbols.

3 Rinse the shaving unit under the tap to ensure that the shaving unit glides smoothly over your skin.

Illustration of a hand using a tool to lift a small object, no text or symbols present.

4 Switch on the appliance.

Illustration of a person applying facial contour to the ear with a bandage, no text or symbols.

5 Move the shaving heads over your skin in circular movements.

Note: Rinse the shaver under the tap regularly to ensure that it continues to glide smoothly over your skin.

6 Dry your face and thoroughly clean the shaver after use (see chapter ‘Cleaning and maintenance’).

Note: Make sure you rinse all foam or shaving gel off the shaver.

Using the click-on attachments

Illustration of a hand holding a mushroom with a cross symbol and an upward arrow, no text or labels present.

Removing or attaching the click-on attachments

1. Make sure that the appliance is switched off. 2. Pull the attachment straight off the appliance.

Note: Do not twist the attachment while you pull it off the appliance.

3. Insert the lug of the attachment into the slot in the top of the appliance. Then press down the attachment to attach it to the appliance ('click').

Using the trimmer attachment

You can use the trimmer attachment to groom your sideburns and moustache.

1. Make sure the appliance is switched off.

Illustration of a robotic arm with a lever and a magnified inset showing the lever, no text or symbols.

Illustration of a person applying a hair product to their ear, no text or symbols.

2. Insert the lug of the trimmer attachment into the slot in the top of the appliance. Then press down the trimmer attachment to attach it to the appliance ('click'). 3. Switch on the appliance. 4. You can now start trimming. 5. Clean the attachment after use (see chapter 'Cleaning and maintenance').

Cleaning and maintenance

Note: The accessories supplied may vary for different products. The box shows the accessories that have been supplied with your appliance.

Cleaning the shaver in the SmartClean system (S7311/26, S7310/26)

Simple line drawing of a paintbrush with a cross mark and droplet, no text or symbols present.

Do not tilt the SmartClean system to prevent leakage.

Note: Hold the SmartClean system while you prepare it for use.

Note: If you clean the shaver in the SmartClean system once a week, the SmartClean cartridge will last approximately three months.

Preparing the SmartClean system for use

1. Put the small plug in the back of the SmartClean system. 2. Put the adapter in the wall socket.

Diagram of a mechanical component with numbered parts and directional arrows indicating motion or force.

3. Press the button on the side of the SmartClean system and lift the top part of the SmartClean system.

Simple line drawing of a container with an upward arrow, no text or symbols present.

4. Pull the seal off the cleaning cartridge.

Diagram of a blender with an arrow pointing to its base, showing no text or symbols.

5. Place the cleaning cartridge in the SmartClean system.

Diagram of a mechanical component with a downward arrow indicating direction, no text or symbols.

6. Push the top part of the SmartClean system back down ('click').

Close-up of a dropper tip with a stopper and a prohibition symbol.

Using the SmartClean system

Always make sure to shake excess water off the shaver before you place it in the SmartClean system.

Diagram showing a hand pressing down on a surface with arrows indicating force direction, and an inset magnified view of a mechanical component.

Close-up of a mechanical component with a downward arrow indicating a feature.

Diagram illustrating foot movement and shading technique with numbered arrows indicating motion direction.

Hand holding two circular buttons with 'Power' and 'Battery' symbols, partially visible in a container.

Technical diagram of a mechanical component with two circular indicators (checkmark and square) pointing to features.

1. Press down the top cap to be able to place the shaver in the holder ('click').

2. Hold the shaver upside down above the holder. Make sure the front of the shaver points towards the SmartClean system.

3. Place the shaver in the holder, tilt the shaver backwards and press down the top cap to connect the shaver ('click').

- The battery symbol flashes slowly to indicate that the shaver is charging.

4. Press the on/off button on the SmartClean system to start the cleaning program.

- During the cleaning program (which takes approx. 10 minutes), the cleaning symbol flashes.

- When the cleaning program has been completed, the ready symbol lights up continuously.

- The battery symbol lights up continuously to indicate that the shaver is fully charged. This takes approx. 1 hour.

Note: If you press the on/off button of the SmartClean system during the cleaning program, the program aborts. In this case, the cleaning symbol stops flashing.

PHILIPS Series 7000 S7311 - Using the SmartClean system - 6

Note: If you remove the adapter from the wall socket during the cleaning program, the program aborts.

Note: 30 minutes after the cleaning program and charging have been completed, the SmartClean switches off automatically.

Replacing the cartridge of the SmartClean System

Replace the cleaning cartridge when the replacement symbol flashes orange or when you are no longer satisfied with the cleaning result. If you clean the shaver in the SmartClean system once a week, the SmartClean cartridge will last approximately three months.

1 Press the button on the side of the SmartClean system and lift the top part of the SmartClean system. 2 Take the empty cleaning cartridge from the SmartClean system and pour any remaining cleaning fluid out of the cleaning cartridge. You can simply pour the cleaning fluid down the sink.

3 Throw away the empty cleaning cartridge.

4 Unpack the new cleaning cartridge and pull the seal off the cartridge.

5 Place the new cleaning cartridge in the SmartClean system.

6 Push the top part of the SmartClean system back down ('click').

Cleaning the shaver under the tap

Clean the shaver after every shave for optimal shaving performance.

Be careful with hot water. Always check if the water is not too hot, to prevent your hands from getting burnt.

Never dry the shaving unit with a towel or tissue, as this may damage the shaving heads.

Illustration of a hand using a tool to lift a cup.

Illustration of a hand holding a circular object with an arrow pointing to a separate view of a mechanical component.

Illustration of a hand pouring liquid into a container with a dropper.

Illustration of a hand holding a circular object with a downward arrow pointing to a ring containing three small circular objects.

1 Rinse the shaving unit under a warm tap for some time. 2 Pull the shaving head holder off the bottom part of the shaving unit. 3 Rinse the shaving head holder under a warm tap for 30 seconds. 4 Carefully shake off excess water and let the shaving head holder dry. 5 Reattach the shaving head holder to the bottom part of the shaving unit ('click').

Thorough cleaning method

Make sure the appliance is switched off.

Illustration of a hand holding a circular object with an arrow pointing to a mechanical component.

1 Pull the shaving head holder off the bottom part of the shaving unit.

Diagram of a mechanical or electrical component with numbered parts and directional arrows indicating flow or movement.

2 Turn the retaining rings anticlockwise and remove them.

Diagram showing two mechanical components with arrows indicating motion or assembly.

3 Remove the shaving heads from the shaving head holder. Each shaving head consists of a cutter and guard.

Diagram showing two mechanical components with fluid flow.

Note: Do not clean more than one cutter and guard at a time, since they are all matching sets. If you accidentally put a cutter in the wrong shaving guard, it may take several weeks before optimal shaving performance is restored.

Simple line drawing of a circular object with a central arrow pointing downward.

4 Clean the cutter and guard under the tap.

5 After cleaning, place the cutter back into the guard.

graph TD A["Top Node"] --> B["Bottom Left Node"] B --> C["Bottom Right Node"] C --> D["Top Center Node"]

6 Put the shaving heads back into the shaving head holder.

Diagram of a mechanical component with a circular top and a downward arrow, no text or symbols present.

Note: Make sure the notches on both sides of the shaving heads fit exactly onto the projections in the shaving-head holder.

Diagram of a mechanical or electrical component with labeled parts and directional arrows indicating motion or flow.

7 Place the retaining rings back onto the shaving head holder and turn them clockwise.

Diagram showing two circular components with arrows indicating motion or transformation, no text or symbols present.

- Each retaining ring has two recesses that fit exactly in the projections of the shaving head holder. Turn the ring clockwise until you hear 'click' and the ring is fixed.

Diagram illustrating a process with labeled components and a speech bubble containing a brain icon with an 'X' symbol.

Note: Hold the shaving head holder in your hand when you reinsert the shaving heads and reattach the retaining rings. Do not place the shaving head holder on a surface when you do this, as this may cause damage.

8 Reattach the shaving head holder to the bottom part of the shaving unit.

Cleaning the click-on attachment

Never dry the trimmer attachment with a towel or tissue, as this may damage the trimming teeth.

Cleaning the trimmer attachment

Clean the trimmer attachment every time you have used it.

Illustration of a foot stepping on a shoe with a rope tied between them, no text or symbols.

1 Switch on the appliance with the trimmer attachment attached. 2 Rinse the trimmer attachment under a hot tap for some time. 3 After cleaning, switch off the appliance. 4 Carefully shake off excess water and let the trimmer attachment dry.

Tip: For optimal trimmer performance, lubricate the trimmer teeth with a drop of sewing machine oil every six months.

Storage

Illustration of a biological structure with a downward arrow indicating a process or transformation, no text or symbols.

Note: The accessories supplied may vary for different products. The box shows the accessories that have been supplied with your appliance.

Note: We advise you to let the shaver dry before you store it in the pouch.

- Store the shaver in the pouch supplied.

Replacement

Replacing the shaving heads

For maximum shaving performance, we advise you to replace the shaving heads every two years.

Simple line drawing of a human torso with a speech bubble containing a skull icon, no text or symbols.

Illustration of a hand holding a circular object with an arrow pointing to a mechanical component, no text or symbols.

Diagram of a mechanical or electrical component with numbered parts and directional arrows indicating flow or movement.

Illustration of a hand holding a tray with a magnified inset showing a tray with a pencil and a coin, no text or symbols.

graph TD A["Top Node"] --> B["Bottom Left Node"] B --> C["Bottom Right Node"] C --> D["Bottom Center Node"]

Replacement reminder

The shaving unit symbol will light up to indicate that the shaving heads need to be replaced. Replace damaged shaving heads immediately. Only replace the shaving heads with original Philips shaving heads as specified in chapter ‘Ordering accessories’.

1 The shaving unit symbol lights up continuously when you switch off the shaver to indicate that the shaving heads need to be replaced. 2 Pull the shaving head holder off the bottom part of the shaving unit. 3 Turn the retaining rings anticlockwise and remove them. 4 Remove the shaving heads from the shaving head holder and throw them away. 5 Place new shaving heads in the holder.

Diagram of a mechanical or electrical component with a circular top and downward arrow, no visible text or symbols.

Note: Make sure the notches on both sides of the shaving heads fit exactly onto the projections in the shaving-head holder.

Diagram of a mechanical or electrical component with labeled parts and directional arrows indicating flow or movement.

6 Place the retaining rings back onto the shaving heads and turn them clockwise.

Diagram showing two mechanical components with arrows indicating motion or force, no text or symbols present.

- The retaining ring has two recesses that fit exactly in the projections of the shaving head holder. Turn the ring clockwise until you hear 'click' and the ring is fixed.

Diagram illustrating a process with a magnified view of a cloud and a warning symbol, possibly indicating a hazard or error.

Note: Hold the shaving head holder in your hand when you reinsert the shaving heads and reattach the retaining rings. Do not place the shaving head holder on a surface when you do this, as this may cause damage.

Illustration of a hand holding a circular object with a downward arrow indicating a process or transformation, no text or symbols present.

7 Reattach the shaving head holder to the bottom part of the shaving unit.

7 sec. 2000 10000

8 To reset the replacement reminder, press and hold the on/off button for approx. 7 seconds.

Ordering accessories

To buy accessories or spare parts, visit www.shop.philips.com/service or go to your Philips dealer. You can also contact the Philips Consumer Care Centre in your country (see the worldwide guarantee leaflet for contact details).

2 yrs

Shaving heads

- We advise you to replace your shaving heads every two years. Always replace the shaving heads with original SH70/51 Philips shaving heads.

Recycling

Do not throw away the appliance with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment.

Removing the rechargeable shaver battery

Illustration of a hand holding a small object with a tool, alongside another hand holding a small object (no text or symbols present)

Only remove the rechargeable battery when you discard the shaver. Make sure the battery is completely empty when you remove it.

Be careful, the battery strips are sharp.

Illustration of two skis with directional arrows indicating motion (no text or symbols)

1 Remove the screw in the back panel with a screwdriver. Then remove the back panel.

2 Bend the hooks aside and remove the power unit.

Diagram showing two car body parts with a directional arrow indicating movement or force (no text or symbols present)

3 Break the snap hooks and remove the front panel of the power unit.

Diagram of a robotic arm with a tool, showing mechanical components and motion (no text or symbols)

4 Take out the battery holder and cut the battery tags with a pair of cutting pliers.

Guarantee and support

If you need information or support, please visit www.philips.com/support or read the separate worldwide guarantee leaflet.

ENGLISH

Guarantee restrictions

The shaving heads (cutters and guards) are not covered by the terms of the international guarantee because they are subject to wear.

Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Centre in your country.

Problem Possible cause Solution

The shaver does not shave as well as it used to.The shaving heads are damaged or worn.Replace the shaving heads (see chapter ‘Replacement’).
Hairs or dirt obstruct the shaving heads.Clean the shaving heads by following the steps of the thorough cleaning method (see chapter ‘Cleaning and maintenance’).
Clean the shaver thoroughly before you continue shaving (see chapter ‘Cleaning and maintenance’).
The shaver does not work when I press the on/off button.The shaver is still attached to the mains. For safety reasons, the shaver can only be used without cord.Disconnect the shaver from the mains and press the on/off button to switch on the shaver (see section ‘Unplug for use reminder’).

ENGLISH

Problem Possible cause Solution
The rechargeable battery is empty.Recharge the battery (see chapter ‘Charging’).
The travel lock is activated.Press the on/off button for 3 seconds to deactivate the travel lock.
The shaving unit is soiled or damaged to such an extent that the motor cannot run.Clean the shaving heads or replace them (see chapters ‘Cleaning and maintenance’ and ‘Replacement’).
The shaver is not entirely clean after I clean it in the SmartClean system.You have not placed the shaver in the SmartClean system properly, so there is no electrical connection between the SmartClean system and the shaver.Press down the top cap ('click') to ensure a proper connection between the shaver and the SmartClean system.
The cleaning cartridge is empty. The replacement symbol flashes to indicate you have to replace the cleaning cartridge.Place a new cleaning cartridge in the SmartClean system (see chapter ‘Cleaning and maintenance’).
You have used another cleaning fluid than the original Philips cleaning cartridge.Only use the original Philips cleaning cartridges.

ENGLISH

Problem Possible cause Solution

Water is leaking from the bottom of the shaver.During cleaning, water may collect between the inner body and the outer shell of the shaver.This is normal and not dangerous because all electronics are enclosed in a sealed power unit inside the shaver.
The SmartClean system does not work when I press the on/off button.The SmartClean system is not connected to the mains.Put the small plug in SmartClean system and put the adapter in the wall socket.
The shaver is not fully charged after I charge it in the SmartClean system.You have not placed the shaver in the SmartClean system properly.Make sure you press the shaver in the SmartClean system until it locks into place.
I replaced the shaving heads, but the replacement reminder symbol is still showing.You have not reset the shaver.Reset the shaver by pressing the on/off button for approx. 7 seconds (see chapter ‘Replacement’).
A shaving head symbol has suddenly appeared on the display.This symbol is a replacement reminder.Replace the shaving heads (see chapter ‘Replacement’).

PHILIPS Series 7000 S7311 - ENGLISH - 1

PHILIPS Series 7000 S7311 - ENGLISH - 2

PHILIPS Series 7000 S7311 - ENGLISH - 3

©2015 Philips Electronics Japan, Ltd.

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Product information

Brand : PHILIPS

Model : Series 7000 S7311

Category : Razor