PRO-870 - Surveillance Camera SWANN - Free user manual and instructions

Product Type	Surveillance Camera
Brand	Swann
Model	PRO-870
Video Resolution	1080p Full HD
Viewing Angle	90°
Night Vision	Yes, up to 10 meters
Motion Detection	Yes
Audio	Built-in Microphone
Connection	Ethernet RJ45
Power Supply	Power adapter 12V / 1A
Dimensions	7 x 7 x 12 cm (approx.)
Weight	300 g (approx.)
Weather Resistance	IP66
Storage	Recording on DVR/NVR
Key Features	Motion detection, night vision, email alerts
Maintenance and Cleaning	Clean the lens with a soft, dry cloth
Security	Use a strong password for access
Spare Parts and Repairability	Power adapter available as spare part
General Information	1-year warranty, indoor and outdoor use

Frequently Asked Questions - PRO-870 SWANN

How to install the Swann PRO-870 camera?

Attach the camera to the wall using the provided screws, plug in the power adapter, and connect the Ethernet cable to your router or DVR. Follow the Swann app instructions for initial setup.

Does night vision work in color?

No, night vision is black and white with infrared LEDs for a range up to 10 meters.

Can I use the camera wirelessly?

No, the PRO-870 is a wired camera requiring an Ethernet connection. It is not Wi-Fi equipped.

How to receive motion detection alerts?

Set up alerts via the Swann app or DVR software. You can receive notifications by email or via the mobile app.

What is the maximum resolution of the camera?

The camera records in 1080p Full HD (1920x1080 pixels).

Is the camera waterproof?

Yes, it has an IP66 rating, making it resistant to rain and dust. It can be used outdoors.

How to clean the camera lens?

Use a soft, dry cloth to gently wipe the lens. Avoid chemical or abrasive products.

Can I record videos to an SD card?

No, the PRO-870 does not have an SD card slot. Recording is done on a connected DVR or NVR.

How to reset the camera to factory settings?

Press and hold the reset button (usually on the cable) for 10 seconds. Refer to the manual for the exact location.

What to do if the camera does not turn on?

Check the power supply and Ethernet cable. Make sure the power adapter is properly plugged in. If the problem persists, contact Swann support.

USER MANUAL PRO-870 SWANN

Professional All-Purpose Security Camera

About the Camera

Congratulations on your purchase of this PRO-CAM from Swann! You've chosen well: we think this is one of the finest CCTV video cameras available. The PRO-CAM is great for monitoring a specific area and is able to provide a high level of detail, even at night - it can see up to 35m/115ft in the dark.

Placement Guide

The PRO-CAM has a 6mm, 45° lens built-in which allows it to focus its attention onto one specific area. What does this mean for you when placing it?

• The camera will focus on the one particular area in front of the lens, but won't see much happening to the sides of it. You'll need to aim the camera specifically at what you want to see.
• Objects and people will look like they are slightly closer to the camera than they really are. You'll be able to monitor a space which is as long (or longer) than it is wide.

The PRO-CAM is great for monitoring long, narrow spaces such as hallways or corridors. It's also great for monitoring a specific space, such as a doorway, smaller room or staircase.

Typically, it is best mounted in a corner looking across and down into the room, so that it can look over intervening obstacles. The higher the ceiling the camera is mounted on, the more it will be able to see and the harder it'll be for an intruder to access the camera or interfere with it.

Tips: Positioning and Orienting

• Try to aim the camera at an area which is evenly lit, as objects or people in shadows near brightly lit objects are very hard to see.
• It's better to have the camera in the shade looking into the light than vice-versa.
• Avoid having bright light sources in your image. This includes the obvious (such as the sun or an artificial light source) but also things such as reflections. Cars are notorious for reflected light sources, as are buildings with a lot of windows, mirrors and so forth.

Mounting the Camera

The camera mounts onto a flat surface using screws. The surface must have sufficient strength to hold the camera. Materials such as hardwood, brick or masonry are good options, and we've included all the gear you'll need to mount it there (except the tools - sorry, you'll still need your own drill). You can mount the camera onto a metal surface, but you'll need to supply your own mounting hardware.

To mount the camera:

• Using the holes on the camera stand as a guide, mark the locations on your wall to drill. Make sure the wall is thick and strong enough that you won't drill through it.
• If the wall is masonry, brickwork or similar, use the provided wall plugs. If the wall is made of wood, then the camera can be screwed directly onto the wall.
• Ensure that the cable is protected from the weather. The camera is weatherproof, but the cable (particularly the power and video-out plugs) is not.
• Once the camera has been mounted, ensure that it is securely fixed in place. The camera is vandal resistant, but that won't help if an intruder can remove the whole camera!

Tips: Positioning your Cables

• When running your cable, try to avoid bending it at sharp angles.
• Don't put your cable near live electrical wiring. AC electricity generates radio "noise" which can interfere with the signal from your camera.

Tips: Weather Resistance

• The PRO-CAM is built to be weather resistant. It'll stand up to getting wet occasionally, but it's not intended to be underwater all the time. When mounting the camera, ensure that it's not in a location where water is likely to pool or build up over time.
• Long term exposure to direct sunlight will adversely affect the camera. Over time, the infrared and ultraviolet radiation will eventually begin to degrade the integrity of the plastic and rubber components of the camera (particularly the seals, cable, protectors and so on). Basically, put it in the shade!
• The camera itself is weather resistant, but the cables (most importantly the plugs) are not. Ensure that all wiring and the connectors are suitably insulated and protected from moisture and sunlight.

Tips: Night Vision

- Don't place the camera so that there are any objects near the lens. Even transparent or seemingly inconsequential objects (such as glass or spider's webs) will reflect infrared light, and effectively blind the camera at night.

Connection Guide

1. Connect the camera's DC and BNC cables to the extension cable, twist the BNC connector to lock it together securely.
2. (Optional) If you intend to use the OSD controller, connect the camera's green RS485 plug to the extension cable. You may first need to attach the RS485 plug to the wires on the cables as shown in the diagram above.
3. Connect the other end of the BNC extension cable to an unused channel on the back of your DVR and twist the connector to lock it on securely.
4. Connect the extension cable's DC socket to one end of the power splitter cable.
5. (Optional) To use the OSD controller, plug the extension cable's RS485 plug (note red connector to A/+ and black connector to B/- on the controller socket) and the other end of the power splitter to the OSD controller's RS485 port and DC in power jack.
6. Connect the power splitter cable to the power adapter, and plug the power adapter into a wall outlet.

Note: Once the camera is set up and working well it is a good idea to wrap some electrical tape around the connections between the camera cable and the BNC extension cable to keep moisture out and preserve the electrical integrity of the connection.

Troubleshooting

Problem: At night, all I see is white.

Solution: The camera is most likely looking through a window. At night, the infrared light the camera uses to see in the dark can 'bounce back' off a reflective surface (such as glass, water, spider webs, some ceramics and so on) and effectively blind the camera. If you want to see outside, mount the camera outside - we made it weatherproof for a reason!

Problem: I see only a blank screen where my image should be.

Solution: Check the wiring to the camera, and ensure the camera is being supplied power from the included power adapter. Try using a different video lead, or connecting the camera to a different television or monitor. Be sure there are no devices interrupting your signal, such as a DVR or VCR that isn't outputting the signal correctly.

Problem: I can't see anything at night.

Solution: The maximum range of the night vision is just that, the maximum range. If there's nothing in this range, you won't see anything. Also, some dark objects (like the proverbial black cat) may not reflect enough light to be seen except as a silhouette if the background is brighter. Some objects which can easily be seen in visible light don't reflect much infrared light.

Advanced Feature: On Screen Display (OSD)

The OSD is an optional use, advanced feature that allows you to change settings for:

Wide Dynamic Range (reduces the difference between light and dark areas of a scene)

3D Noise Reduction (reduces digital image "noise" in low light images)

Back Light Compensation (adjusts the image if strong light source is in the scene background)

Auto White Balance (another way of adjusting the image to compensate for different lighting and colour conditions in a camera scene)

Numerous other image tuning and camera setting options.

The camera will work perfectly well if you never attach the OSD controller - it will regulate all its settings automatically and will suit most applications.

The OSD controls are many and varied so if you would like to make some changes or have a particular need for your camera that requires some fine tuning, simply read the OSD guide included in your pack or you can download the guide to the OSD from our website:

www.swann.com/osdpro

Helpdesk / Technical Support Details

Swann Technical Support

All Countries E-mail: [e-mail]

Telephone Helpdesk

USA toll free

1-800-627-2799

AUSTRALIA toll free

1300 138 324

USA Exchange & Repairs

1-800-627-2799 (Option 1)

(M-F, 9am-5pm US PT)

NEW ZEALAND toll free

0800 479 266

UK

0203 027 0979

Swann

Limited Warranty Terms & Conditions

Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from it's original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann's repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.

The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party. Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void.

By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by local laws, regulations and legal rights will take precedence.

For Australia: Our goods come with guarantees which cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to major failure.

FCC Verification

This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and the receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help

WARNING: Modifications not approved by the party responsible for compliance could void user's authority to operate the equipment.

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