ALIENWARE 15 R2 - Laptop

15 R2 - Laptop ALIENWARE - Free user manual and instructions

Find the device manual for free 15 R2 ALIENWARE in PDF.

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Product Type Gaming Laptop
Brand Alienware
Model 15 R2
Dimensions (W x D x H) 389 x 305 x 25.4 mm
Weight 3.5 kg
Display 15.6-inch Full HD (1920x1080) IPS
Processor Intel Core i7-6700HQ (2.6 GHz, up to 3.5 GHz)
Memory Up to 32 GB DDR4 (2 slots)
Storage 1 TB HDD + 256 GB SSD (M.2 NVMe)
Graphics NVIDIA GeForce GTX 1060 (6 GB GDDR5)
Operating System Windows 10 Home
Ports 3x USB 3.0, 1x USB 3.1 Type-C, 1x HDMI, 1x Mini DisplayPort, 1x Ethernet, 1x Headphone, 1x Mic
Wireless 802.11ac Wi-Fi + Bluetooth 4.2
Power Supply 180 W AC adapter
Battery 6-cell 68 Wh lithium-ion
Cooling Alienware Cyro-Tech cooling (dual fans, copper heat pipes)
Keyboard RGB backlit Alienware keyboard
Maintenance & Cleaning Use a soft dry cloth; avoid liquids. Clean vents regularly with compressed air.
Security TPM 2.0, Kensington lock slot, fingerprint reader (optional)
Spare Parts & Repairability RAM, storage, and Wi-Fi card user-accessible. Battery and display replaceable by technician.
Warranty 1 year limited hardware warranty

Frequently Asked Questions - 15 R2 ALIENWARE

How do I clean the screen of my Alienware 15 R2?
Use a soft microfiber cloth slightly dampened with water or a screen cleaner. Avoid paper towels or abrasive materials. Do not spray liquid directly on the screen.
Can I upgrade the RAM on the Alienware 15 R2?
Yes, the Alienware 15 R2 has two SODIMM slots supporting DDR4 RAM up to 32 GB. Access is via a removable bottom panel.
How long does the battery last on a full charge?
Battery life varies by usage. Under typical web browsing, you can expect 3-4 hours. Gaming will significantly reduce this to 1-2 hours.
Does the Alienware 15 R2 support VR?
Yes, with the NVIDIA GeForce GTX 1060 graphics, it is VR-ready and supports headsets like Oculus Rift and HTC Vive.
How do I reset the laptop to factory settings?
Go to Settings > Update & Security > Recovery and select 'Reset this PC'. Choose 'Remove everything' for a full factory reset. Ensure you backup your data first.
What should I do if the laptop overheats?
Check that vents are not blocked, clean them with compressed air, and ensure the laptop is on a hard surface. You can also adjust power settings to reduce performance.
Can I connect an external monitor?
Yes, via HDMI or Mini DisplayPort. It supports resolutions up to 4K at 60 Hz.
How do I enable the RGB keyboard lighting?
Use the Alienware Command Center software. Open it, go to 'AlienFX' tab, and customize lighting effects per zone.
Is the hard drive upgradeable?
Yes, the laptop has a 2.5-inch SATA drive bay and an M.2 NVMe slot. Both are accessible via the bottom panel.
Where can I download the user manual?
The manual is available for free on notice-facile.com. You can download it in PDF format from the product page.

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Download the instructions for your Laptop in PDF format for free! Find your manual 15 R2 - ALIENWARE and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. 15 R2 by ALIENWARE.

USER MANUAL 15 R2 ALIENWARE

Alienware 15 Service Manual

Notes, Cautions, and Warnings

ALIENWARE 15 R2 - Notes, Cautions, and Warnings - 1

NOTE: A NOTE indicates important information that helps you make better use of your computer.

ALIENWARE 15 R2 - Notes, Cautions, and Warnings - 2

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

ALIENWARE 15 R2 - Notes, Cautions, and Warnings - 3

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2015 - 01

Rev. A00

Contents

Before working inside your computer.... 12

Before you begin 12

Safety instructions.... 12

Recommended tools....14

After working inside your computer.... 15

Removing the base panel.... 16

Procedure....16

Replacing the base panel....19

Procedure....19

Removing the memory modules....20

Prerequisites....20

Procedure....20

Replacing the memory modules....22

Procedure....22

Post-requisites....23

Removing the solid-state drives....24

Prerequisites....24

Procedure....24

Replacing the solid-state drives....26

Procedure....26

Post-requisites....26

Removing the hard drive.... 27

Prerequisites....27

Procedure....28

Replacing the hard drive.... 32

Procedure....32

Post-requisites....32

Removing the wireless card.... 33

Prerequisites....33

Procedure....33

Replacing the wireless card....35

Procedure....35

Post-requisites....35

Removing the palm rest.... 36

Prerequisites....36

Procedure....36

Replacing the palm rest....43

Procedure....43

Post-requisites....43

Removing the touch pad....44

Prerequisites....44

Procedure....44

Replacing the touch pad.... 48

Procedure....48

Post-requisites.... 48

Removing the keyboard....49

Prerequisites....49

Procedure....49

Replacing the keyboard....55

Procedure....55

Post-requisites....55

Removing the power-button board.... 56

Prerequisites....56

Procedure....56

Replacing the power-button board....59

Procedure....59

Post-requisites....59

Removing the status-light board.... 60

Prerequisites....60

Procedure....61

Replacing the status-light board.... 63

Procedure....63

Post-requisites....63

Removing the I/O board....64

Prerequisites....64

Procedure....64

Replacing the I/O board....66

Procedure....66

Post-requisites....66

Removing the speakers.... 67

Prerequisites....67

Procedure....67

Replacing the speakers....70

Procedure....70

Post-requisites....70

Removing the front AlienFX LED boards....71

Prerequisites....71

Procedure....71

Replacing the front AlienFX LED board.... 73

Procedure....73

Post-requisites....73

Removing the hinge covers.... 74

Prerequisites....74

Procedure....74

Replacing the hinge covers....76

Procedure....76

Post-requisites....76

Removing the display assembly.... 77

Prerequisites....77

Procedure....77

Replacing the display assembly.... 81

Procedure....81

Post-requisites....81

Removing the display bezel.... 83

Prerequisites....83

Procedure....83

Replacing the display bezel.... 87

Procedure....87

Post-requisites....87

Removing the display panel.... 88

Prerequisites....88

Procedure....88

Replacing the display panel....91

Procedure....91

Post-requisites....91

Removing the display hinges....92

Prerequisites....92

Procedure....92

Replacing the display hinges.... 94

Procedure....94

Post-requisites....94

Removing the display back-cover.... 95

Prerequisites....95

Procedure....95

Replacing the display back-cover....98

Procedure....98

Post-requisites....98

Removing the camera....99

Prerequisites....99

Procedure....100

Replacing the camera....102

Procedure....102

Post-requisites....102

Removing the Alienware AlienHead LED board.. 103

Prerequisites....103

Procedure....103

Replacing the Alienware AlienHead LED board...106

Procedure....106

Post-requisites....106

Removing the display-panel AlienFX LEDs...... 107

Prerequisites....107

Procedure....108

Replacing the display-panel AlienFX LEDs...... 110

Procedure....110

Post-requisites....110

Removing the logo board....111

Prerequisites....111

Procedure....111

Replacing the logo board.... 113

Procedure....113

Post-requisites....113

Removing the system board.... 114

Prerequisites....114

Procedure....114

Replacing the system board....118

Procedure....118

Post-requisites....119

Removing the heat-sink assembly....120

Prerequisites....120

Procedure....120

Replacing the heat-sink assembly.... 122

Procedure....122

Post-requisites....122

Removing the fans....123

Prerequisites....123

Procedure....123

Replacing the fans.... 125

Procedure....125

Post-requisites....125

Removing the power-adapter port....126

Prerequisites.... 126

Procedure....126

Replacing the power-adapter port.... 128

Procedure....128

Post-requisites....128

Removing the coin-cell battery....129

Prerequisites....129

Procedure....129

Replacing the coin-cell battery.... 131

Procedure....131

Post-requisites....131

Removing the battery....132

Prerequisites....132

Procedure....132

Replacing the battery.... 135

Procedure....135

Post-requisites....135

Removing the computer base.... 136

Prerequisites....136

Procedure....136

Replacing the computer base....138

Procedure....138

Post-requisites....138

BIOS setup program....139

Overview....139

Entering BIOS setup program....139

BIOS setup program options....139

Boot sequence....145

Boot options....145

Changing boot sequence for the current boot.... 146

Changing boot sequence for future boots....146

Flashing the BIOS....148

Getting help and contacting Alienware...... 149

Self-help resources....149

Contacting Alienware....149

Before working inside your computer

ALIENWARE 15 R2 - Before working inside your computer - 1

CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts.

ALIENWARE 15 R2 - Before working inside your computer - 2

NOTE: The images in this document may differ from your computer depending on the configuration you ordered.

Before you begin

1 Save and close all open files and exit all open applications.
2 Shut down your computer.

- Windows 8.1: On the Start screen, click or tap the power icon Shut down.

ALIENWARE 15 R2 - Before you begin - 1

- Windows 7: Click or tap Start → Shut down.

ALIENWARE 15 R2 - Before you begin - 2

NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions.

3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all cables such as telephone cables, network cables and so on, from your computer.
5 Disconnect all attached devices and peripherals, such as keyboard, mouse, monitor, and so on, from your computer.
6 Remove any media card and optical disc from your computer, if applicable.

Safety instructions

Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety.

ALIENWARE 15 R2 - Safety instructions - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source.

CAUTION: To avoid damaging the computer, make sure that the work surface is flat and clean.

CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts.

CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at dell.com/regulatory_compliance.

CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, make sure that the ports and connectors are correctly oriented and aligned.

CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.

CAUTION: Press and eject any installed card from the media-card reader.

The procedures in this document may require the following tools:

  • Philips screwdriver
  • Plastic scribe

After working inside your computer

ALIENWARE 15 R2 - After working inside your computer - 1

CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.

1 Replace all screws and make sure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, and cables you removed before working on your computer.
3 Replace any media cards, discs, and any other parts that you removed before working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.

Removing the base panel

ALIENWARE 15 R2 - Removing the base panel - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Close the display and turn the computer over.
2 Loosen the captive screws that secure the base panel to the computer base.
3 Using a plastic scribe, gently release the tabs that secure the base panel to the computer base.

4 Slide and remove the base panel from the computer base.

1 2 3 4

1 computer base 2 captive screws (2)

3 base panel 4 plastic scribe

5 Disconnect the battery cable from the system board.

ALIENWARE 15 R2 - Procedure - 2

natural_image Close-up of an electronic device with a magnified inset showing internal components and wiring (no text or symbols visible)

1 battery cable

6 Turn the computer over and open the display as far as possible.
7 Press and hold the power button for 4 seconds to ground the system board.

Replacing the base panel

ALIENWARE 15 R2 - Replacing the base panel - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Close the display and turn the computer over.
2 Connect the battery cable to the system board.
3 Slide the tabs on the base panel into the slots on the computer base and snap the base panel into place.
4 Tighten the captive screws that secure the base panel to the computer base.

Removing the memory modules

ALIENWARE 15 R2 - Removing the memory modules - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

Remove the base panel.

Procedure

1 Using your fingertips, carefully spread apart the securing clips on each end of the memory-module slot until the memory module pops up.

2 Slide and remove the memory module from the memory-module slot.

Laptop screen with three views of a green RAM module, showing internal components and blue arrows indicating features.

1 securing clips (2) 2 memory modules (2)

3 memory-module slot

Replacing the memory modules

ALIENWARE 15 R2 - Replacing the memory modules - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the notch on the memory module with the tab on the memory-module slot.

2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place.

ALIENWARE 15 R2 - Procedure - 1

NOTE: If you do not hear the click, remove the memory module and reinstall it.

Diagram showing computer RAM module components with numbered annotations and a magnified view of the internal structure.

1 securing clips (2) 2 notch

3 tab 4 memory modules (2)

5 memory-module slot

Post-requisites

Replace the base panel.

Removing the solid-state drives

ALIENWARE 15 R2 - Removing the solid-state drives - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

ALIENWARE 15 R2 - Removing the solid-state drives - 2

CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive.

ALIENWARE 15 R2 - Removing the solid-state drives - 3

CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.

Prerequisites

Remove the base panel.

Procedure

1 Remove the screw that secures the solid-state drive to the computer base.

2 Slide and remove the solid-state drive from the solid-state drive slot.

1 screw 2 solid-state drive slot 3 solid-state drives (2)

Replacing the solid-state drives

ALIENWARE 15 R2 - Replacing the solid-state drives - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

ALIENWARE 15 R2 - Replacing the solid-state drives - 2

CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive.

Procedure

1 Slide the solid-state drive into the solid-state drive slot.
2 Align the screw hole on the solid-state drive with the screw hole on the computer base.
3 Replace the screw that secures the solid-state drive to the computer base.

Post-requisites

Replace the base panel.

Removing the hard drive

ALIENWARE 15 R2 - Removing the hard drive - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

ALIENWARE 15 R2 - Removing the hard drive - 2

CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.

ALIENWARE 15 R2 - Removing the hard drive - 3

CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.

Prerequisites

Remove the base panel.

Procedure

1 Remove the keyboard-backlight cable, keyboard cable, and macro-keys cable from the routing guides on the computer base.

Labeled diagram of a computer motherboard showing internal components and parts, including a close-up inset with blue arrows indicating flow or movement.

1 macro-keys cable 2 keyboard cable

3 keyboard-backlight cable 4 routing guides (3)

5 hard-drive assembly 6 computer base

2 Remove the screws that secure the hard-drive assembly to the computer base.
3 Using the pull tab, disconnect the hard-drive cable from the system board.
4 Note the hard-drive cable routing and remove the cable from the routing guides on the computer base.

5 Lift and slide the hard-drive assembly off the computer base.

Laptop interior diagram with numbered parts and a magnified view of the device's internal structure, highlighting a blue lightning bolt.

1 pull tab 2 hard-drive cable
3 screws (4) 4 hard-drive assembly

6 Remove the screws that secure the hard-drive bracket to the hard-drive assembly.

7 Lift the hard-drive bracket off the hard-drive assembly.

Diagram of a device's internal components with numbered parts and a central logo, likely for assembly or labeling.

1 hard-drive assembly 2 hard-drive bracket 3 screws (4)

8 Disconnect the interposer from the hard drive.

1.1000000000000000000000000000000000000000000000000000000000000000000000000000000000000 2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.2 2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2 REDADED D43487675675675675675675675675675675675675675675675675675675675675675675675675675675675675675675675675675675 FAC: 98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-98-

1 interposer 2 hard drive

Replacing the hard drive

ALIENWARE 15 R2 - Replacing the hard drive - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

ALIENWARE 15 R2 - Replacing the hard drive - 2

CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.

Procedure

1 Connect the interposer to the hard drive.
2 Align the screw holes on the hard-drive bracket with the screw holes on the hard-drive assembly.
3 Replace the screws that secure the hard-drive bracket to the hard-drive assembly.
4 Slide the hard-drive assembly under the tab on the computer base and align the screw holes on the hard-drive assembly with the screw holes on the computer base.
5 Replace the screws that secure the hard-drive assembly to the computer base.
6 Route the hard-drive cable through the routing guides on the computer base.
7 Connect the hard-drive cable to the system board.
8 Route the keyboard-backlight cable, keyboard cable, and macro-keys cable through the routing guides on the computer base.

Post-requisites

Replace the base panel.

Removing the wireless card

ALIENWARE 15 R2 - Removing the wireless card - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

Remove the base panel.

Procedure

1 Remove the screw that secures the wireless-card bracket to the system board.
2 Lift the wireless-card bracket off the wireless card.
3 Disconnect the antenna cables from the wireless card.

4 Lift and slide the wireless card out of the wireless-card slot.

Diagram showing a computer motherboard with seven labeled components, illustrating the internal structure and assembly steps.

1 antenna cables (2) 2 wireless-card bracket

3 screw 4 wireless card

5 wireless-card slot 6 tabs (2)

7 notches (2)

Replacing the wireless card

ALIENWARE 15 R2 - Replacing the wireless card - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

ALIENWARE 15 R2 - Procedure - 1

CAUTION: To avoid damaging the wireless card, do not place any cables under it.

1 Align the notches on the wireless card with the tabs on the wireless-card slot.
2 Slide the wireless-card at an angle into the wireless-card slot.
3 Connect the antenna cables to the wireless card.

A label at the tip of the antenna cables indicates color scheme for the wireless card supported by your computer.

Connectors on the wireless card Antenna-cable sticker color

Auxiliary White

Main Black

4 Press the other end of the wireless card down and align the screw hole on the wireless-card bracket with the screw hole on the system board.
5 Replace the screw that secures the wireless-card bracket to the system board.

Post-requisites

Replace the base panel.

Removing the palm rest

ALIENWARE 15 R2 - Removing the palm rest - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.

Procedure

1 Remove the keyboard cable, keyboard-backlight cable, and macro-keys cable from the routing guides on the computer base.

2 Lift the latches and disconnect the keyboard-backlight cable, keyboard cable, macro-keys cable, and macro-keys backlight cable from the system board.

Labeled diagram of a computer motherboard showing numbered components from 1 to 6, with a magnified inset highlighting internal structure.

1 keyboard-backlight cable 2 routing guides (3)

3 latches (4) 4 keyboard cable

5 macro-keys backlight cable 6 macro-keys cable

3 Remove the screws that secure the palm-rest assembly to the computer base.

Labeled diagram of an electronic device showing internal components and parts with numbered annotations

1 screws (15) 2 computer base

4 Turn the computer over and open the display as far as possible.
5 Lift the computer base and rest the display on a clean and flat surface.

6 Push the palm-rest assembly from the release hole to release it from the tabs on the computer base.

Laptop screen with labeled components and a magnified inset showing a CD drive head view

1 palm-rest assembly 2 computer base

3 release hole

7 Place the computer in an upright position.

8 Using a plastic scribe, pry up along the edges of the palm-rest assembly.

9 Gently lift the palm-rest assembly and remove the keyboard cable, keyboard-backlight cable, macro-keys cable, and macro-keys backlight cable from the slot on the computer base.

ALLENIADE 1 2

1 palm-rest assembly 2 plastic scribe

10 Carefully turn the palm-rest assembly over and disconnect the power-button board cable from the system board.

11 Lift the palm-rest assembly off the computer base.

Diagram of a computer motherboard with labeled components and directional arrows indicating movement or flow

1 palm-rest assembly 2 computer base

3 power-button board cable

12 Turn the palm-rest assembly over.

13 Follow the procedure from step 1 to step 6 in "Removing the keyboard".

14 Follow the procedure from step 1 to step 4 in "Removing the power-button board".

15 Follow the procedure from step 1 to step 3 in "Removing the status-light board".

16 Follow the procedure from step 1 to step 5 in "Removing the touch pad".

ALIENWARE 15 R2 - Procedure - 6

natural_image 3D rendering of a rectangular electronic device casing with internal compartments and mounting holes (no text or symbols visible)

1 palm-rest assembly

Replacing the palm rest

ALIENWARE 15 R2 - Replacing the palm rest - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Follow the procedure from step 1 to step 5 in "Replacing the touch pad".
2 Follow the procedure from step 1 to step 3 in "Replacing the status-light board".
3 Follow the procedure from step 1 to step 4 in "Replacing the power-button board".
4 Follow the procedure from step 1 to step 7 in "Replacing the keyboard".
5 Connect the power-button board cable to the system board.
6 Carefully turn the palm-rest assembly over and slide the keyboard cable, keyboard-backlight cable, macro-keys cable, and macro-keys backlight cable into the slot on the computer base.
7 Align the palm-rest assembly on the computer base and snap it into place.
8 Close the display and turn the computer over.
9 Replace the screws that secure the palm-rest assembly to the computer base.
10 Slide the keyboard-backlight cable, keyboard cable, macro-keys cable, and macro-keys backlight cable into the system board and press down on the latches to secure the cables.
11 Route the keyboard-backlight cable, keyboard cable, and macro-keys cable through the routing guides on the computer base.

Post-requisites

1 Replace the solid-state drives.
2 Replace the memory modules.
3 Replace the base panel.

Removing the touch pad

ALIENWARE 15 R2 - Removing the touch pad - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Follow the procedure from step 1 to step 12 in "Removing the palm rest".

Procedure

1 Lift the latches and disconnect the touch-pad cable and touch-pad buttons cable from the touch pad.
2 Peel off the touch-pad cable from the touch pad.

3 Remove the screws that secure the touch-pad bracket to the palm-rest assembly.

Labeled diagram of a device showing internal components and a magnified view of the internal structure with blue arrows indicating flow or movement.

1 latches (2) 2 touch-pad cable

3 touch-pad buttons cable 4 screws (5)

5 touch-pad bracket

4 Release the tabs that secure the touch-pad bracket to the palm-rest assembly and lift the touch-pad bracket off the palm-rest assembly.

Technical diagram showing three views of a laptop's internal components with numbered annotations and directional arrows indicating movement or assembly.

1 touch-pad bracket 2 palm-rest assembly 3 tabs (4)

5 Lift the touch pad off the palm-rest assembly.

Diagram of an open computer case with labeled components, showing internal circuit board and component layout

1 palm-rest assembly 2 touch pad

Replacing the touch pad

ALIENWARE 15 R2 - Replacing the touch pad - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Using the alignment posts on the palm-rest assembly, place the touch pad on the palm-rest assembly.
2 Align the screw holes on the touch-pad bracket with the screw holes on the palm-rest assembly and snap the touch-pad bracket into place.
3 Replace the screws that secure the touch-pad bracket to the palm-rest assembly.
4 Adhere the touch-pad cable to the touch pad.
5 Slide the touch-pad cable and touch-pad buttons cable into the touch pad and press down on the latches to secure the cables.

Post-requisites

1 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
2 Replace the solid-state drives.
3 Replace the memory modules.
4 Replace the base panel.

Removing the keyboard

ALIENWARE 15 R2 - Removing the keyboard - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Follow the procedure from step 1 to step 11 in "Removing the palm rest".

Procedure

1 Lift the latches and disconnect the touch-pad cable and the status-light cable from the power-button board.

2 Note the touch-pad cable and status-light cable routings and peel off the cables from the keyboard bracket.

Laptop interior diagram with numbered annotations pointing to internal components, highlighting blue directional arrows.

1 latches (2) 2 touch-pad cable

3 status-light cable 4 keyboard bracket

3 Remove the screws that secure the keyboard bracket to the palm-rest assembly.

Labeled diagram of an electronic device showing internal components and parts with numbered annotations

1 keyboard bracket 2 screws (8)

4 Lift the keyboard bracket at an angle and remove it from the tabs on the palm-rest assembly.

Laptop interior diagram with numbered components and blue directional arrows indicating motion or movement, including a magnified inset showing internal components.

1 keyboard bracket 2 palm-rest assembly 3 tabs (3)

5 Remove the screws that secure the keyboard to the palm-rest assembly.

Labeled diagram of a battery pack showing internal components and parts with annotations

1 keyboard 2 screws (2)

6 Lift the keyboard at an angle and remove it from the tabs on the palm-rest assembly.

Labeled diagram of a laptop chassis showing internal components and a blue arrow indicating motion or movement.

1 palm-rest assembly 2 keyboard

3 tabs (5)

Replacing the keyboard

ALIENWARE 15 R2 - Replacing the keyboard - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

ALIENWARE 15 R2 - Procedure - 1

CAUTION: Make sure that no cables are under the keyboard.

1 Slide the keyboard under the tabs on the palm-rest assembly.
2 Align the screw holes on the keyboard with the screw holes on the palm-rest assembly.
3 Replace the screws that secure the keyboard to the palm-rest assembly.
4 Align the screw holes on the keyboard bracket with the screw holes on the palm-rest assembly and snap the keyboard bracket into place.
5 Replace the screws that secure the keyboard bracket to the palm-rest assembly.
6 Adhere the touch-pad cable and status-light cable to the keyboard bracket.
7 Slide the touch-pad cable and the status-light cable into the power-button board and press down on the latches to secure the cables.

Post-requisites

1 Follow the procedure from step 5 to step 12 in "Replacing the palm rest".
2 Replace the solid-state drives.
3 Replace the memory modules.
4 Replace the base panel.

Removing the power-button board

ALIENWARE 15 R2 - Removing the power-button board - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Follow the procedure from step 1 to step 12 in "Removing the palm rest".

Procedure

1 Lift the latches and disconnect the touch-pad cable and status-light cable from the power-button board.

2 Disconnect the power-button board cable from the power-button board.

Technical diagram of a device with numbered components and blue directional arrows indicating flow or movement.

1 power-button board cable 2 latches (2)

3 touch-pad cable 4 status-light cable

3 Remove the screws that secure the power-button board to the palm-rest assembly.

4 Lift the power-button board off the palm-rest assembly.

Labeled diagram of a laptop chassis showing internal components and parts with numbered annotations

1 palm-rest assembly 2 power-button board 3 screws (2)

Replacing the power-button board

ALIENWARE 15 R2 - Replacing the power-button board - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the power-button board with the screw holes on the palm-rest assembly.
2 Replace the screws that secure the power-button board to the palm-rest assembly.
3 Slide the touch-pad cable and status-light cable into the power-button board and press down on the latches to secure the cables.
4 Connect the power-button board cable to the power-button board.

Post-requisites

1 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
2 Replace the solid-state drives.
3 Replace the memory modules.
4 Replace the base panel.

Removing the status-light board

ALIENWARE 15 R2 - Removing the status-light board - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Follow the procedure from step 1 to step 12 in "Removing the palm rest".

Procedure

1 Lift the latch and disconnect the status-light board cable from the status-light board.

Laptop interior diagram with numbered annotations pointing to internal components

1 latch 2 status-light board cable

3 status-light board

2 Remove the screws that secure the status-light board to the palm-rest assembly.

3 Lift the status-light board off the palm-rest assembly.

Labeled diagram of a laptop chassis showing internal components and parts with numbered annotations

1 screws (2) 2 status-light board

3 palm-rest assembly

Replacing the status-light board

ALIENWARE 15 R2 - Replacing the status-light board - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the status-light board with the screw holes on the palm-rest assembly.
2 Replace the screws that secure the status-light board to the palm-rest assembly.
3 Slide the status-light board cable into the status-light board and press down on the latch to secure the cable.

Post-requisites

1 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
2 Replace the solid-state drives.
3 Replace the memory modules.
4 Replace the base panel.

Removing the I/O board

ALIENWARE 15 R2 - Removing the I/O board - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory module.
3 Remove the solid-state drives.
4 Follow the procedure from step 1 to step 11 in "Removing the palm rest".

Procedure

1 Lift the latch and disconnect the I/O-board cable from the I/O board.
2 Remove the screws that secure the I/O-board to the computer base.

3 Lift the I/O board off the computer base.

1 2 3 4 5 ALABINWARE

1 screws (2) 2 I/O board
3 computer base 4 latch
5 I/O-board cable

Replacing the I/O board

ALIENWARE 15 R2 - Replacing the I/O board - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the I/O board with the screw holes on the computer base.
2 Replace the screws that secure the I/O board to the computer base.
3 Slide the I/O-board cable into the I/O board and press down on the latch to secure the cable.

Post-requisites

1 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
2 Replace the solid-state drives.
3 Replace the memory module.
4 Replace the base panel.

Removing the speakers

ALIENWARE 15 R2 - Removing the speakers - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Follow the procedure from step 1 to step 11 in "Removing the palm rest".

Procedure

1 Disconnect the speaker cable from the system board.
2 Peel of the tape and disconnect the front AlienFX LED cable from the system board.

3 Note the front AlienFX LED cable routing and peel off the cable from the battery.

1 2 3 4

1 speaker cable 2 tape

3 front AlienFX LED cable 4 speakers (2)

4 Remove the speaker cable from the routing guides on the battery and computer base.

5 Lift the speakers along with its cable off the computer base.

ALIENWARE® 92Wh Standard Standard AlIENWARE Battery Question 2 Go to www.alieware.com

1 routing guides (6) 2 speaker cable

3 battery 4 computer base

5 speakers (2)

Replacing the speakers

ALIENWARE 15 R2 - Replacing the speakers - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Using the alignment posts, place the speakers on the computer base.
2 Route the speaker cable through the routing guides on the battery and computer base.
3 Adhere the front AlienFX LED cable to the battery.
4 Connect the front AlienFX LED cable to the system board and secure it with the tape.
5 Connect the speaker cable to the system board.

Post-requisites

1 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
2 Replace the solid-state drives.
3 Replace the memory modules.
4 Replace the base panel.

Removing the front AlienFX LED boards

ALIENWARE 15 R2 - Removing the front AlienFX LED boards - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Follow the procedure from step 1 to step 11 in "Removing the palm rest".

Procedure

1 Remove the screws that secure the front AlienFX LED boards to the computer base.
2 Lift the front AlienFX LED boards and disconnect the front AlienFX LED board cables from the front AlienFX LED boards.
3 Remove the screws that secure the front AlienFX LED boards to the tubes.

4 Lift the front AlienFX LED boards of the tubes.

Laptop interior with labeled parts and exploded view showing mechanical assembly steps

1 front AlienFX LED board cables (2)

2 screws (4)

3 front AlienFX LED boards (2) 4 tubes (2)

5 computer base

Replacing the front AlienFX LED board

ALIENWARE 15 R2 - Replacing the front AlienFX LED board - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the front AlienFX LED boards with the screw holes on the tubes.
2 Replace the screws that secure the front AlienFX LED boards to the tubes.
3 Connect the front AlienFX LED board cables to the front AlienFX LED boards.
4 Align the screw holes on the front AlienFX LED boards with the screw holes on the computer base.
5 Replace the screws that secure the front AlienFX LED board to the computer base.

Post-requisites

1 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
2 Replace the solid-state drives.
3 Replace the memory modules.
4 Replace the base panel.

Removing the hinge covers

ALIENWARE 15 R2 - Removing the hinge covers - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Follow the procedure from step 1 to step 11 in "Removing the palm rest".

Procedure

1 Remove the screws that secure the hinge covers to the computer base.
2 Open the display as far as possible.

3 Remove the hinge covers from the computer base.

1 2 3 4 ALIENWARE

1 display assembly 2 screws (2)

3 hinge covers (2) 4 computer base

Replacing the hinge covers

ALIENWARE 15 R2 - Replacing the hinge covers - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the hinge covers with the screw holes on the computer base and snap the hinge covers into place.
2 Replace the screws that secure the hinge covers to the computer base.

Post-requisites

1 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
2 Replace the solid-state drives.
3 Replace the memory modules.
4 Replace the base panel.

Removing the display assembly

ALIENWARE 15 R2 - Removing the display assembly - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
6 Remove the hinge covers.

Procedure

1 Close the display and turn the computer over.
2 Remove the antenna cables from the routing guide on the computer base.

3 Remove the screws that secure the display assembly to the computer base.

ALIENWARE 15 R2 - Procedure - 1

natural_image Laptop case with internal components and labeled parts (no text or symbols beyond labels)

1 display assembly 2 computer base

3 screws (2)

4 Turn the computer over and open the display as far as possible.
5 Carefully remove the antenna cables through the slot on the computer base.
6 Peel off the adhesive tape that secures the antenna cables to the system board.
7 Remove the antenna cables from the routing guide on the display hinges.
8 Lift the latch and disconnect the display cable from the system board.

9 Peel off the adhesive tape, disconnect the logo-board cable from the system board, and remove it from the routing guide on the display hinges.

Diagram showing a computer motherboard with labeled parts and arrows indicating process steps

1 display cable 2 latch

3 computer base 4 routing guides (2)

5 antenna cables (2) 6 adhesive tapes (2)

7 logo-board cable

10 Remove the screws that secure the display assembly to the computer base.

11 Lift the display assembly off the computer base.

1 2 3

1 display assembly 2 screws (4)

3 computer base

Replacing the display assembly

ALIENWARE 15 R2 - Replacing the display assembly - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the display hinges with the screw holes on the computer base.
2 Replace the screws that secure the display hinges to the computer base.
3 Route the logo-board cable through the routing guide on the display hinge.
4 Connect the logo-board cable to the system board and secure it with the tape.
5 Slide the display cable into the system board and press down on the latch to secure the cable.
6 Route the antenna cables through the routing guide on the display hinges.
7 Adhere the adhesive tape that secure the antenna cables to the system board.
8 Slide the antenna cables through the slot on the computer base.
9 Close the display and turn the computer over.
10 Route the antenna cables through the routing guide on the computer base.
11 Replace the screws that secure the display assembly to the computer base.
12 Turn the computer over and open the display as far as possible.

Post-requisites

1 Replace the hinge covers.
2 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".

3 Replace the wireless card.
4 Replace the solid-state drives.
5 Replace the memory modules.
6 Replace the base panel.

Removing the display bezel

ALIENWARE 15 R2 - Removing the display bezel - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
6 Remove the hinge covers.
7 Remove the display assembly.

Procedure

1 Using your fingertips, carefully pry up the inside edges of the display bezel.

2 Carefully lift the display bezel and turn it over.

BEYANDELA 1

1 display bezel

3 Lift the latches and disconnect the display-board cables from the logo board.

4 Peel off the adhesive tape and disconnect the logo-board cable from the logo board.

Diagram showing a device's internal components with numbered annotations, including a hand pressing a component and four views of the circuit board.

1 logo board 2 display-board cables (3)

3 adhesive tape 4 logo-board cable

5 Follow the procedure from step 1 to step 2 in "Removing the logo board".

ALIENWARE 15 R2 - Procedure - 3

natural_image 3D rendering of a black rectangular electronic component with a labeled feature '1' (no text or symbols beyond the label)

1 display bezel

Replacing the display bezel

ALIENWARE 15 R2 - Replacing the display bezel - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Follow the procedure from step 1 to step 2 in "Replacing the logo board".
2 Connect the logo-board cable to the logo board and secure it with the adhesive tape.
3 Slide the display-board cables into the logo board and press down on the latches to secure the cables.
4 Carefully turn the display bezel over.
5 Align the display bezel with the display back-cover and gently snap the display bezel into place.

Post-requisites

1 Replace the display assembly.
2 Replace the hinge covers.
3 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
4 Replace the wireless card.
5 Replace the solid-state drives.
6 Replace the memory modules.
7 Replace the base panel.

Removing the display panel

ALIENWARE 15 R2 - Removing the display panel - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
6 Remove the hinge covers.
7 Remove the display assembly.
8 Follow the procedure from step 1 to step 4 in "Removing the display bezel".

Procedure

1 Remove the screws that secure the display panel to the display back-cover.

2 Gently lift the display panel and turn it over.

Diagram of a device with labeled components and a blue arrow indicating rotation or flow direction

1 screws (4) 2 display back-cover

3 display panel

3 Lift the latch and disconnect the display cable from the display panel.

4 Lift the display panel off the display back-cover.

Labeled diagram of an electronic device showing internal components and a magnified view of the circuit board with blue arrows indicating directional movement.

1 display panel 2 latch

3 display cable 4 display back-cover

Replacing the display panel

ALIENWARE 15 R2 - Replacing the display panel - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Slide the display cable into the display panel and press down on the latch to secure the cable.
2 Turn the display panel over.
3 Align the screw holes on the display panel with the screw holes on the display back-cover.
4 Replace the screws that secure the display panel to the display back-cover.

Post-requisites

1 Follow the procedure from step 2 to step 5 in "Replacing the display bezel".
2 Replace the display assembly.
3 Replace the hinge covers.
4 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
5 Replace the wireless card.
6 Replace the solid-state drives.
7 Replace the memory modules.
8 Replace the base panel.

Removing the display hinges

ALIENWARE 15 R2 - Removing the display hinges - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
6 Remove the hinge covers.
7 Remove the display assembly.
8 Follow the procedure from step 1 to step 4 in "Removing the display bezel".

Procedure

1 Remove the screws that secure the display hinges to the display back-cover.

2 Lift the display hinges off the display assembly.

Diagram of a device with labeled components and directional arrows indicating movement or assembly.

1 display hinges (2) 2 screws (6)

3 display back-cover

Replacing the display hinges

ALIENWARE 15 R2 - Replacing the display hinges - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the display hinges with the screw holes on the display back-cover.
2 Replace the screws that secure the display hinges to the display back-cover.

Post-requisites

1 Follow the procedure from step 2 to step 5 in "Replacing the display bezel".
2 Replace the display assembly.
3 Replace the hinge covers.
4 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
5 Replace the wireless card.
6 Replace the solid-state drives.
7 Replace the memory modules.
8 Replace the base panel.

Removing the display back-cover

ALIENWARE 15 R2 - Removing the display back-cover - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
6 Remove the hinge covers.
7 Remove the display assembly.
8 Follow the procedure from step 1 to step 4 in "Removing the display bezel".
9 Remove the display panel.
10 Remove the display hinges.
11 Remove the camera.

Procedure

1 Note the display-board cable routing and remove the cable from the routing guides on the display back-cover.

2 Peel off the display board and camera cable from the display back-cover.

Technical diagram showing a mechanical component with numbered parts and blue directional arrows indicating assembly or movement.

1 display back-cover 2 display board and camera cable

3 routing guides (3)

3 Follow the procedure from step 1 to step 4 in "Removing the Alienware AlienHead LED board".

4 Follow the procedure from step 1 to step 4 in "Removing the display-panel AlienFX LEDs".

ALIENWARE 15 R2 - Procedure - 2

natural_image Laptop's back panel with visible internal components and mounting holes (no text or symbols)

1 display back-cover

Replacing the display back-cover

ALIENWARE 15 R2 - Replacing the display back-cover - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Place the display back-cover on a clean and flat surface.
2 Follow the procedure from step 1 to step 3 in "Replacing the Alienware AlienHead LED board".
3 Follow the procedure from step 1 to step 3 in "Replacing the display-panel AlienFX LEDs".
4 Adhere the display board and camera cable to the display back-cover.
5 Route the display-board cable through the routing guides on the display back-cover.

Post-requisites

1 Replace the camera.
2 Replace the display hinges.
3 Replace the display panel.
4 Follow the procedure from step 2 to step 5 in "Replacing the display bezel".
5 Replace the display assembly.
6 Replace the hinge covers.
7 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
8 Replace the wireless card.
9 Replace the solid-state drives.
10 Replace the memory modules.
11 Replace the base panel.

Removing the camera

ALIENWARE 15 R2 - Removing the camera - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
6 Remove the hinge covers.
7 Remove the display assembly.
8 Follow the procedure from step 1 to step 4 in "Removing the display bezel".
9 Remove the display panel.

Procedure

1 Peel off the tape that secures the camera cable to the camera and disconnect the camera cable from the camera module.

Technical diagram of a device with numbered components and an inset magnified view highlighting a component with blue arrows.

1 tape 2 camera module

3 camera cable 4 display back-cover

2 Note the location of the camera module and pry it off the display back-cover using a plastic scribe.

Laptop keyboard diagram with labeled parts and a magnified inset showing a cable attachment mechanism

1 camera module 2 plastic scribe

3 display back-cover

Replacing the camera

ALIENWARE 15 R2 - Replacing the camera - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Using the alignment posts, adhere the camera module to the display back-cover.
2 Connect the camera cable to the camera module and adhere the tape that secures the camera cable to the camera module.

Post-requisites

1 Replace the display panel.
2 Follow the procedure from step 2 to step 5 in "Replacing the display bezel".
3 Replace the display assembly.
4 Replace the hinge covers.
5 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
6 Replace the wireless card.
7 Replace the solid-state drives.
8 Replace the memory modules.
9 Replace the base panel.

Removing the Alienware AlienHead LED board

ALIENWARE 15 R2 - Removing the Alienware AlienHead LED board - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
6 Remove the hinge covers.
7 Remove the display assembly.
8 Follow the procedure from step 1 to step 4 in "Removing the display bezel".
9 Remove the display panel.
10 Follow the procedure from step 1 to step 2 in "Removing the display back-cover".

Procedure

1 Peel off the tape that secures the Alienware AlienHead LED board to the display back-cover.

2 Note the Alienware AlienHead LED cable routing and peel off the cable from the display back-cover.

Technical diagram of a device with labeled components and directional arrows indicating movement or flow.

1 Alienware AlienHead LED cable

2 tape

3 display back-cover

3 Note the location of the Alienware AlienHead LED board and peel off the Alienware AlienHead LED board from the display back-cover.

4 Lift Alienware AlienHead LED board along with its cable off the display back-cover.

Technical diagram of a mechanical component with numbered parts labeled 1, 2, and 3

1 Alienware AlienHead LED cable

2 Alienware AlienHead LED board

3 display back-cover

Replacing the Alienware AlienHead LED board

ALIENWARE 15 R2 - Replacing the Alienware AlienHead LED board - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Adhere the Alienware AlienHead LED board to the display back-cover.
2 Route the Alienware AlienHead LED cable on the display back-cover and adhere it to the display back-cover.
3 Adhere the tape that secures the Alienware AlienHead LED board to the display back-cover.

Post-requisites

1 Follow the procedure from step 4 to step 5 in "Replacing the display back-cover".
2 Replace the display panel.
3 Follow the procedure from step 2 to step 5 in "Replacing the display bezel".
4 Replace the display assembly.
5 Replace the hinge covers.
6 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
7 Replace the wireless card.
8 Replace the solid-state drives.
9 Replace the memory modules.
10 Replace the base panel.

Removing the display-panel AlienFX LEDs

ALIENWARE 15 R2 - Removing the display-panel AlienFX LEDs - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
6 Remove the hinge covers.
7 Remove the display assembly.
8 Follow the procedure from step 1 to step 4 in "Removing the display bezel".
9 Remove the display panel.
10 Follow the procedure from step 1 to step 2 in "Removing the display back-cover".

Procedure

1 Peel off the tapes that secure the display-panel AlienFX LEDs to the display back-cover.

Technical diagram of a mechanical assembly with numbered components and directional arrows indicating motion or flow.

1 display back-cover 2 display-panel AlienFX LED cables (2)

3 tapes (2)

2 Note the routing of the display-panel AlienFX LED cables and peel off the cables from the display back-cover.
3 Note the location of the display-panel AlienFX LEDs and peel off the LEDs from the display back-cover.

4 Lift the display-panel AlienFX LEDs along with the cables off the display back-cover.

Technical diagram of a mechanical assembly with numbered components and directional arrows indicating motion or flow.

1 display back-cover 2 display-panel AlienFX LED cables (2)

3 display-panel AlienFX LEDs (2)

Replacing the display-panel AlienFX LEDs

ALIENWARE 15 R2 - Replacing the display-panel AlienFX LEDs - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Adhere the display-panel AlienFX LEDs to the display back-cover.
2 Route the display-panel AlienFX LED cables on the display back-cover and adhere the cables to the display back-cover.
3 Adhere the tapes that secure the display-panel AlienFX LEDs to the display back-cover.

Post-requisites

1 Follow the procedure from step 4 to step 5 in "Replacing the display back-cover".
2 Replace the display panel.
3 Follow the procedure from step 2 to step 5 in "Replacing the display bezel".
4 Replace the display assembly.
5 Replace the hinge covers.
6 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
7 Replace the wireless card.
8 Replace the solid-state drives.
9 Replace the memory modules.
10 Replace the base panel.

Removing the logo board

ALIENWARE 15 R2 - Removing the logo board - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
6 Remove the hinge covers.
7 Remove the display assembly.
8 Follow the procedure from step 1 to step 4 in "Removing the display bezel".

Procedure

1 Turn the display bezel over and place it on a clean and flat surface.

2 Note the location of the logo board and pry the logo board off the display bezel using a plastic scribe.

Diagram showing a device with labeled parts (1, 2, 3) and an inset circular view highlighting a component being processed.

1 display bezel 2 logo board

3 plastic scribe

Replacing the logo board

ALIENWARE 15 R2 - Replacing the logo board - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Adhere the logo board to the display bezel.
2 Turn the display bezel over.

Post-requisites

1 Follow the procedure from step 2 to step 5 in "Replacing the display bezel".
2 Replace the display assembly.
3 Replace the hinge covers.
4 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
5 Replace the wireless card.
6 Replace the solid-state drives.
7 Replace the memory modules.
8 Replace the base panel.

Removing the system board

ALIENWARE 15 R2 - Removing the system board - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

ALIENWARE 15 R2 - Removing the system board - 2

NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

ALIENWARE 15 R2 - Removing the system board - 3

NOTE: Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program. You must make the desired changes again after you replace the system board.

ALIENWARE 15 R2 - Removing the system board - 4

NOTE: Before disconnecting the cables from the system board, note the location of the connectors so that you can reconnect them correctly after you replace the system board.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
6 Remove the hinge covers.
7 Remove the display assembly.

Procedure

1 Turn the computer over.
2 Disconnect the fan cables and power-adapter port cable from the system board.

3 Using the pull tab, disconnect the hard-drive cable from the system board.

1 2 3 4 5 Fan Cable

1 pull tab 2 hard-drive cable

3 power-adapter port cable 4 computer base

5 fan cables (2)

4 Turn the computer over.
5 Lift the latch and disconnect the I/O-board cable from the system board.
6 Disconnect the speaker cable from the system board.

7 Peel the tape and disconnect the front AlienFX LED cable from the system board.

Diagram showing three views of a computer motherboard with labeled components and directional arrows indicating movement or assembly.

1 latch 2 I/O-board cable

3 speaker cable 4 front AlienFX LED cable

5 tape

8 Remove the screws that secure the system board to the computer base.
9 Lift the system board at an angle and slide the ports on the system board out of the slots on the computer base.

10 Lift the system board off the computer base.

Laptop motherboard diagram with numbered components and blue arrows indicating motion or assembly

1 system board 2 screws (6)

11 Turn the system board over.

12 Follow the procedure from step 1 to step 2 in "Removing the heat-sink assembly".

13 Follow the procedure from step 1 to step 2 in "Removing the coin-cell battery".

Replacing the system board

ALIENWARE 15 R2 - Replacing the system board - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

ALIENWARE 15 R2 - Replacing the system board - 2

NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

ALIENWARE 15 R2 - Replacing the system board - 3

NOTE: Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program. You must make the desired changes again after you replace the system board.

Procedure

1 Follow the procedure from step 1 to step 2 in "Replacing the coin-cell battery".
2 Follow the procedure from step 1 to step 2 in "Replacing the heat-sink assembly".
3 Turn the system board over.
4 Slide the ports on the system board into the slots on the computer base and align the screw holes on the system board with the screw holes on the computer base.

ALIENWARE 15 R2 - Procedure - 1

CAUTION: Make sure that no cables are under the system board.

5 Replace the screws that secure the system board to the computer base.

6 Slide the I/O-board cable into the system board and press down on the latch to secure the cable.

7 Connect the speaker cable to the system board.

8 Connect the front AlienFX LED cable to the system board and secure it with the tape.

9 Turn the computer over.

10 Connect the fan cables, power-adapter port cable, and hard-drive cable to the system board.

11 Turn the computer over.

Post-requisites

1 Replace the display assembly.
2 Replace the hinge covers.
3 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
4 Replace the wireless card.
5 Replace the solid-state drives.
6 Replace the memory modules.
7 Replace the base panel.

Removing the heat-sink assembly

ALIENWARE 15 R2 - Removing the heat-sink assembly - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

ALIENWARE 15 R2 - Removing the heat-sink assembly - 2

WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

ALIENWARE 15 R2 - Removing the heat-sink assembly - 3

CAUTION: For maximum cooling of the processor, do not touch the heat transfer areas on the heat sink. The oils in your skin can reduce the heat transfer capability of the thermal grease.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
6 Remove the hinge covers.
7 Remove the display assembly.
8 Follow the procedure from step 1 to step 11 in "Removing the system board".

Procedure

1 In sequential order (as indicated on the heat-sink assembly), loosen the captive screws that secure the heat-sink assembly to the system board.

2 Lift the heat-sink assembly off the system board.

Labeled diagram of a computer motherboard showing components 1, 2, 3 and a highlighted circuit path with blue arrow

1 heat-sink assembly 2 system board 3 captive screws (8)

Replacing the heat-sink assembly

ALIENWARE 15 R2 - Replacing the heat-sink assembly - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

ALIENWARE 15 R2 - Replacing the heat-sink assembly - 2

CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor.

Procedure

1 Align the screw holes on the heat-sink assembly with the screw holes on the system board.
2 In sequential order (indicated on the heat-sink assembly), tighten the captive screws that secure the heat-sink assembly to the system board.

Post-requisites

1 Follow the procedure from step 3 to step 11 in "Replacing the system board".
2 Replace the display assembly.
3 Replace the hinge covers.
4 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
5 Replace the wireless card.
6 Replace the solid-state drives.
7 Replace the memory modules.
8 Replace the base panel.

Removing the fans

ALIENWARE 15 R2 - Removing the fans - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory module.
3 Remove the solid-state drives.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
6 Remove the hinge covers.
7 Remove the display assembly.
8 Follow the procedure from step 1 to step 10 in "Removing the system board".

Procedure

1 Remove the screws that secure the processor fan and video-card fan to the computer base.

2 Lift the processor fan and video-card fan off the computer base.

Labeled diagram of a computer motherboard showing numbered components including drive bays and battery pack

1 processor fan 2 computer base

3 video-card fan 4 screws (4)

Replacing the fans

ALIENWARE 15 R2 - Replacing the fans - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the processor fan and video-card fan with the screw holes on the computer base.
2 Replace screws that secure the processor fan and video-card fan to the computer base.

Post-requisites

1 Follow the procedure from step 4 to step 11 in "Replacing the system board".
2 Replace the display assembly.
3 Replace the hinge covers.
4 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
5 Replace the wireless card.
6 Replace the solid-state drives.
7 Replace the memory module.
8 Replace the base panel.

Removing the power- adapter port

ALIENWARE 15 R2 - Removing the power- adapter port - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
6 Remove the hinge covers.
7 Remove the I/O board.
8 Remove the display assembly.
9 Follow the procedure from step 1 to step 10 in "Removing the system board".

Procedure

1 Remove the screws that secure the power-adapter port bracket to the computer base.
2 Lift the power-adapter port bracket off the power-adapter port.
3 Note the power-adapter port cable routing and remove the cable from the routing guides on the computer base.

4 Lift the power-adapter port along with its cable off the computer base.

1 2 3 DC28000F-CFO 4 5 CF-FO

1 routing guide 2 power-adapter port

bracket

3 screws (2) 4 power-adapter port

5 power-adapter port cable

Replacing the power-adapter port

ALIENWARE 15 R2 - Replacing the power-adapter port - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Slide the power-adapter port into the slot on the computer base.
2 Align the screw holes on the power-adapter port bracket with the screw holes on the power-adapter port.
3 Replace the screws that secure the power-adapter port bracket to the computer base.
4 Route the power-adapter port cable through the routing guides on the computer base.

Post-requisites

1 Follow the procedure from step 4 to step 11 in "Replacing the system board".
2 Replace the display assembly.
3 Replace the I/O board.
4 Replace the hinge covers.
5 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
6 Replace the wireless card.
7 Replace the solid-state drives.
8 Replace the memory modules.
9 Replace the base panel.

Removing the coin-cell battery

ALIENWARE 15 R2 - Removing the coin-cell battery - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

ALIENWARE 15 R2 - Removing the coin-cell battery - 2

CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
6 Remove the hinge covers.
7 Remove the display assembly.
8 Follow the procedure from step 1 to step 11 in "Removing the system board".

Procedure

1 Disconnect the coin-cell battery cable from the system board.

2 Using a plastic scribe, gently pry out the coin-cell battery from the system board.

Diagram of a circuit board with labeled components and an inset showing a component being inserted into a PCB, marked with blue arrows.

1 system board 2 coin-cell battery
3 coin-cell battery cable

Replacing the coin-cell battery

ALIENWARE 15 R2 - Replacing the coin-cell battery - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Adhere the coin-cell battery to the system board.
2 Connect the coin-cell battery cable to the system board.

Post-requisites

1 Follow the procedure from step 3 to step 11 in "Replacing the system board".
2 Replace the display assembly.
3 Replace the hinge covers.
4 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
5 Replace the wireless card.
6 Replace the solid-state drives.
7 Replace the memory modules.
8 Replace the base panel.

Removing the battery

ALIENWARE 15 R2 - Removing the battery - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
6 Remove the hinge covers.
7 Remove the display assembly.
8 Follow the procedure from step 1 to step 10 in "Removing the system board".

Procedure

1 Remove the speaker cable from the routing guides on the battery.

2 Note the front AlienFX LED cable routing and peel off the cable from the battery.

ALIENWARE® Standard 92Wh ALIENWARE Battery Questions? Go to www.alienware.com 1 2 3 4

1 speaker cable 2 routing guides (3)

3 battery 4 front AlienFX LED cable

3 Remove the screws that secure the battery to the computer base.

4 Lift the battery off the computer base.

Labeled diagram of an electronic device showing battery pack, drive casing, and internal components with numbered parts.

1 screws (2) 2 battery

3 computer base

Replacing the battery

ALIENWARE 15 R2 - Replacing the battery - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the battery with the screw holes on the computer base.
2 Replace the screws that secure the battery to the computer base.
3 Adhere the front AlienFX LED cable to the battery.
4 Route the speaker cable through the routing guides on the battery.

Post-requisites

1 Follow the procedure from step 4 to step 11 in "Replacing the system board".
2 Replace the display assembly.
3 Replace the hinge covers.
4 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
5 Replace the wireless card.
6 Replace the solid-state drives.
7 Replace the memory modules.
8 Replace the base panel.

Removing the computer base

ALIENWARE 15 R2 - Removing the computer base - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the memory modules.
3 Remove the solid-state drives.
4 Follow the procedure from step 1 to step 5 in "Removing the hard drive".
5 Remove the wireless card.
6 Remove the I/O board.
7 Follow the procedure from step 1 to step 11 in "Removing the palm rest".
8 Remove the hinge covers.
9 Remove the speakers.
10 Remove the front AlienFX LED boards.
11 Remove the display assembly.
12 Follow the procedure from step 1 to step 10 in "Removing the system board".
13 Remove the fans.
14 Remove the battery.
15 Remove the power-adapter port.

Procedure

After performing the prerequisites, we are left with the computer base.

ALIENWARE 15 R2 - Procedure - 1

natural_image Interior view of a car chassis with visible structural ribs and mounting holes (no text or symbols)

1 computer base

Replacing the computer base

ALIENWARE 15 R2 - Replacing the computer base - 1

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

Place the computer base on a flat surface.

Post-requisites

1 Replace the power-adapter port.
2 Replace the battery.
3 Replace the fans.
4 Follow the procedure from step 4 to step 11 in "Replacing the system board".
5 Replace the display assembly.
6 Replace the front AlienFX LED board.
7 Replace the speakers.
8 Replace the hinge covers.
9 Follow the procedure from step 5 to step 11 in "Replacing the palm rest".
10 Replace the wireless card.
11 Replace the I/O board.
12 Follow the procedure from step 4 to step 7 in "Replacing the hard drive".
13 Replace the solid-state drives.
14 Replace the memory modules.
15 Replace the base panel.

Overview

ALIENWARE 15 R2 - Overview - 1

CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS setup program. Certain changes can make your computer work incorrectly.

ALIENWARE 15 R2 - Overview - 2

NOTE: Before you change BIOS setup program, it is recommended that you write down the BIOS setup program screen information for future reference.

Use BIOS setup program to:

  • Get information about the hardware installed in your computer, such as the amount of RAM, the size of the hard drive, and so on.
  • Change the system configuration information.
  • Set or change a user-selectable option, such as the user password, type of hard drive installed, enabling or disabling base devices, and so on.

Entering BIOS setup program

1 Turn on (or restart) your computer.
2 During POST, when the Alienware logo is displayed, watch for the F2 prompt to appear and then press F2 immediately.

ALIENWARE 15 R2 - Entering BIOS setup program - 1

NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it, and then press F2. If you press F2 before the F2 prompt, this keystroke is lost. If you wait too long and the operating system logo appears, continue to wait until you see the operating system's desktop. Then, turn off your computer and try again.

BIOS setup program options

ALIENWARE 15 R2 - BIOS setup program options - 1

NOTE: Depending on your computer and its installed devices, the items listed in this section may or may not appear.

Main

System Time Displays the current time in hh:mm:ss format.

System Date Displays the current date in mm/dd/yyyy format.

BIOS Version Displays the BIOS version.

Product Name Displays the model number of your computer.

Service Tag Displays the service tag of your computer.

Asset Tag Displays the asset tag of your computer.

CPU Type Displays the processor type.

CPU Speed Displays the processor speed.

CPU ID Displays the processor identification code.

L1 Cache Displays the processor L1 cache size.

L2 Cache Displays the processor L2 cache size.

L3 Cache Displays the processor L3 cache size.

Integrated Graphics Displays the integrated graphics.

Discrete Graphics 1 Displays the first discrete graphics installed on your computer.

Fixed HDD Displays the type of hard-drive installed.

Second HDD Displays the type of secondary hard-drive installed.

Third HDD Displays the type of third hard-drive installed.

Fourth HDD Displays the type of fourth hard-drive installed.

Fifth HDD Displays the type of fifth hard-drive installed.

AC Adapter Type Displays the type of AC adapter connected to your computer.

Main

System Memory Displays the system memory.

Extended Memory Displays the extended memory.

Memory Speed Displays the memory speed.

Advanced

Intel(R) SpeedStep (TM)Allows you to disable or enable Intel (R)SpeedStep Technology.Default: EnabledNOTE: If enabled, the processor clock speed and core voltage are adjusted dynamically based on the processor load.
VirtualizationAllows you to disable or enable the Intel Virtualization technology.Default: Enabled
VT for Direct I/OAllows you to disable or enable a Virtual Machine Monitor (VMM) to use the additional hardware capabilities provided by Intel(R) Virtualization Technology for Direct I/O.Default: Enabled
Integrated NICAllows you to disable or enable the on-board LAN controller.Default: Enabled
USB EmulationAllows you to enable or disable the USB emulation feature. This feature defines how the BIOS, in the absence of a USB-aware operating system, handles USB devices. USB emulation is always enabled during POST.Default: EnabledNOTE: You cannot boot any type of USB device (floppy, hard drive, or memory key) when this option is disabled.
USB PowerShareAllows you to charge USB devices when the computer is turned off or in standby mode.

Advanced

Default: Enabled
USB Wake SupportAllows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature.Default: DisabledNOTE: If USB PowerShare is enabled, a device connected to the USB PowerShare connector may not wake the computer.
SATA OperationAllows you to configure the operating mode of the integrated SATA hard-drive controller.Default: AHCI
Adapter WarningsAllows you to choose if the computer should display warning messages when you use AC adapters that are not supported by your computer.Default: Enabled
Function Key BehaviorAllows you to set function key or multimedia key as the default function key behavior.Default: Function key
Express ChargeAllows you to charge your computer battery using Standard Charge or Express Charge mode.Default: Express Charge
Touchpad Backlight Allows you to set the touch pad backlight to be on or in auto mode.
Battery Health Displays the battery health.

Advanced-Miscellaneous Devices

External USB PortsAllows you to disable or enable the external USB ports.Default: Enabled
USB debugAllows you to enable or disable USB port for Windows debugging.Default: Disabled

Advanced-Performance options with Alienware Graphics Amplifier

Overclocking FeatureAllows you to enable or disable global overclocking feature. Default: Disabled
NOTE: The following features are available only when the Overclocking Feature is enabled.
Non-Turbo Flex SupportAllows you to enable or disable non-turbo flex support. Default: Enabled
Flex Ratio Override Allows you to set the flex ratio override value.
Override Turbo SettingsAllows you to enable or disable the override turbo settings. Default: Enabled
Long Duration PWR Limit Allows you to set the turbo mode long duration power limit.
Long Duration Time Window Allows you to set the turbo mode time value in seconds.
Short Duration PWR LimitAllows you to enable or disable short duration power limit. Default: Enabled
Short Duration PWR Limit Options Allows you to set the turbo mode power limit value in watts.
Bus Clock
Current Frequency Displays the current bus clock frequency.
New Frequency in 10 KHz incrementsAllows you to set the bus clock frequency in increments of 10 KHz.
Apply New Bus Clock Frequency Applies the new bus clock frequency immediately, temporarily, or permanently.
Intel Graphics Turbo Overclocking Allows you to disable or enable the Intel Graphics Turbo Overclocking feature.

Advanced-Performance options with Alienware Graphics Amplifier

Memory Override SupportAllows you to enable or disable the memory override option support. Default: Disabled

Security

Unlock Setup StatusDisplays if the setup status is unlocked.Default: Unblocked.
Admin Password StatusDisplays if the administrator password is clear or set.Default: Not set
System password StatusDisplays if the system password is clear or set.Default: Not set
HDD password StatusDisplays if the hard drive password is clear or set.Default: Not set

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NOTE: The password is set for all the installed hard drives on your computer.

Service Tag Displays the Service Tag of the

computer when the Service Tag is present. Displays a field to input the Service Tag manually when the Service Tag is absent.

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NOTE: The Service Tag option is available only when the Service Tag is not set.

Admin Password Allows you to set the administrator

password. The administrator password controls access to the BIOS setup program utility.

System Password Allows you to set the system

password. The system password controls access to the computer at boot.

Security

HDD password Allows you to set, change, or delete the hard-drives password.
Password ChangeAllows you to permit or deny system password or HDD password changes. Default: Permitted

Exit

Save Changes and Reset Allows you to exit BIOS setup programand save your changes.
Discard Changes and Reset Allows you to exit BIOS setup programand load previous values for all BIOSsetup program options.
Restore Defaults Allows you to restore default valuesfor all BIOS setup program options.
Discard Changes Allows you to load previous values forall BIOS setup program options.
Save Changes Allows you to save the changes for allBIOS setup program options.

Boot sequence

This feature allows you to change the sequence of devices that your computer attempts to boot from. If the computer cannot boot from the device you select, it attempts to boot from the next bootable device. You can use this feature to change the:

  • Current Boot Sequence — change the boot sequence for the current boot, for example, to boot from the optical drive to run Alienware Diagnostics from the Drivers and Utilities disc or to reinstall your operating system using an external media. The previous boot sequence is restored at the next boot.
  • Future Boot Sequence — change the boot sequence for all future boots, for example, to boot from the primary hard drive.

Boot options

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NOTE: The following boot options are available only when the Boot List Option is set to Legacy.

Floppy (Diskette Drive) — The computer attempts to boot from the floppy disk drive. If no operating system is on the drive, the computer generates an error message.

Hard Drive — The computer attempts to boot from the primary hard drive. If no operating system is on the drive, the computer generates an error message.

CD/DVD/CD-RW Drive — The computer attempts to boot from the optical drive. If no disc is in the drive, or if the disc is not bootable, the computer generates an error message.

USB Storage Device — Insert the memory device into a USB connector and restart the computer. When F12 Boot Options appear in the lower-right corner of the screen, press F12. The BIOS detects the device and adds the USB flash option to the boot menu.

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NOTE: To boot to a USB device, the device must be bootable. To ensure that your device is bootable, check the device documentation.

Network — The computer attempts to boot from the network. If no operating system is found on the network, the computer generates an error message.

Changing boot sequence for the current boot

1 If you are booting from a USB device, connect the USB device to a USB port.
2 Turn on (or restart) your computer.
3 When F2 Setup, F12 Boot Options appear in the lower-right corner of the screen, press F12.

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NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then, shut down your computer and try again.

The Boot Options appears, listing all available boot devices.

4 On the Boot Options, select the device you want to boot from and press Enter.

For example, if you are booting to a USB hard drive, highlight USB Hard Disk and press Enter.

Changing boot sequence for future boots

1 Enter BIOS setup program.

See "Entering BIOS setup program".

2 Use the arrow keys to highlight the Boot menu option and press Enter to access the menu.

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NOTE: Note your current boot sequence in case you want to restore it.

3 Navigate to Set Boot Priority to configure the boot priority.

4 Use the arrow keys to highlight the boot priority and press Enter to display the different devices.

5 Select the device and press Enter to set the boot priority.

You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS:

1 Turn on the computer.
2 Go to dell.com/support.
3 Click Product Support, enter the Service Tag of your laptop and click Submit.

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NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

4 Click Drivers & downloads.
5 Scroll down to Or, show me all available drivers for ... and select BIOS from the Category drop-down list.

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NOTE: In the Change OS drop-down list, select the operating system installed on your computer.

6 Expand BIOS to view the available BIOS files.
7 Click Download File to download the latest version of the BIOS for your computer.
8 Save the file and once the download is complete, navigate to the folder where you saved the BIOS update file.
9 Double-click the BIOS update file icon and follow the instructions on the screen.

Getting help and contacting Alienware

Self-help resources

You can get information and help on Alienware products and services using these online self-help resources:

Self-Help Information Self-Help Options

Accessing Windows HelpWindows 8.1—Open the Search charm, type Help and Support in the search box and press Enter.Windows 7—Click Start → Help and Support.
Information about Alienware products and servicesSee alienware.com.
Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so onSee alienware.com/gamingservices.
Videos providing step-by-step instructions to service your computersee youtube.com/alienwareservices.

Contacting Alienware

To contact Alienware for sales, technical support, or customer service issues, see alienware.com.

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NOTE: Availability varies by country and product, and some services may not be available in your country.

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NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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NOTE: If you are in the United States, call 1-800-ALIENWARE for help on your Alienware computer.

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Product information

Brand : ALIENWARE

Model : 15 R2

Category : Laptop