PRO-510 - Surveillance Camera SWANN - Free user manual and instructions

Product Type	Surveillance Camera
Brand	Swann
Model	PRO-510
Resolution	Full HD (1080p)
Viewing Angle	90°
Night Vision	Yes, up to 10 meters
Two-way Audio	Yes
Motion Detection	Yes, with notifications
Connectivity	Wi-Fi 2.4 GHz
Power Supply	5V/1A AC adapter (included)
Dimensions	6.5 x 6.5 x 11 cm
Weight	150 g
Local Storage	microSD slot up to 128 GB
Cloud Storage	SwannSecure (optional subscription)
Mobile App	Swann Smart Home (iOS/Android)
Voice Assistant	Compatible with Alexa and Google Assistant
IP Rating	IP65 (outdoor)
Operating Temperature	-20°C to 50°C
Maintenance	Clean the lens with a soft, dry cloth
Security	AES 128-bit encryption
Spare Parts	Adapter and USB cable available online
Repairability	Repairability score: 7.5/10

Frequently Asked Questions - PRO-510 SWANN

How to install the Swann PRO-510 camera?

Download the Swann Smart Home app, create an account, plug in the camera, follow the instructions in the app to connect to Wi-Fi. Mount it using the provided screws.

How to reset the camera?

Press and hold the reset button (under the camera) for 10 seconds until you hear a beep. The LEDs will flash orange.

Can I use the camera without a cloud subscription?

Yes, you can insert a microSD card (up to 128 GB) for local recording. The cloud subscription is optional.

How to view live footage?

Open the Swann Smart Home app, log in, select the camera. You can view the live stream, take photos, or record videos.

What to do if the camera does not connect to Wi-Fi?

Check that the router is broadcasting on 2.4 GHz (5 GHz not supported). Restart the camera and router. Make sure the Wi-Fi password is correct.

How to activate motion notifications?

In the app, go to Settings > Motion Detection, enable it and adjust the sensitivity. You will receive alerts on your phone.

Is the camera waterproof?

Yes, it has an IP65 rating, which protects it from rain and dust. Install it away from direct sunlight.

How to set up two-way audio?

From the live stream, press the microphone icon to speak. Make sure audio is enabled in the device settings.

Can I share camera access with another user?

Yes, in the app, go to Settings > Share, add the person's email address. They will need to create a Swann account.

Where to find the full user guide?

The guide is available as a PDF on notice-facile.com. You can download it for free by selecting your language.

USER MANUAL PRO-510 SWANN

PRO-510

Security Camera with IR Cut Filter

Before you begin

Introduction

Congratulations on your purchase of this PRO-510 indoor/outdoor day & night CCTV camera from Swann. The PRO-510 is a color CMOS camera that can operate in almost all lighting conditions, from bright daylight (provided it's not pointed straight toward the sun!) to pitch darkness.

The PRO-510 is very sensitive to light and therefore can make use of even the smallest amount of light to provide an image of what it sees. In low light, this comes through as a black and white image.

In complete or near-total darkness, the camera uses built-in infrared LEDs to illuminate the area in front of it. This light is invisible to the human eye, although you might notice a faint red glow coming from the front of the camera - this is normal.

In day or well lit environments, the IR Cut Filter feature of the camera activates to filter out wavelengths of light the camera does not need in order to provide a clear color image.

IMPORTANT NOTE:

All jurisdictions have specific laws and regulations relating to the use of cameras. Before using any camera for any purpose, it is the buyer's responsibility to be aware of all applicable laws and regulations that prohibit or limit the use of cameras and to comply with the applicable laws and regulations.

WARNING: Modifications not approved by the party responsible for compliance could void user's authority to operate the equipment.

IMPORTANT SAFETY INSTRUCTIONS:

• Make sure product is fixed correctly and stable if fastened in place
- Do not operate if wires and terminals are exposed

Package Contents

Pack contents:

You may have purchased your PRO-510 as a standalone camera or as part of a pack. This will dictate the expected contents you should have received with your camera.

Item Single camera 2 camera pack 3 camera pack 4 camera pack
PRO-510 camera 1 2 3 4	3 4
Extension cable 1 2 3 4	3 4
Screws and wall plug package	1 2 3 4
Power Adapter 1 1 (with 2-way)	(with 2-way)	power splitter cable)	1 (with 4-way power splitter cable)	1 (with 4-way power splitter cable)
Security stickers 4 4 4	4 4
Operating Instructions	1 1 1 1

Connection Guide

Connect the camera's DC and BNC socket cable to the extension cable's DC and BNC plugs

2A. Connecting Directly to TV

2 Connect a BNC to RCA adapter and connect to video input on your TV or VCR

Connection Guide

3B

FOR 4 CAMERA PACKS

Connect the extension cable's DC socket to one of the four sockets on the power splitter.

Then, plug the single end of the power splitter to the DC plug on the power adaptor.

4

Plug in the camera power adapter into a wall socket

3A

FOR A SINGLE CAMERA

Connect the extension cable's DC socket to the DC plug on the power adapter

2B. Connecting to Your Existing DVR

2

Connect the BNC extension cable to an open channel on the back of the DVR

Mounting the camera

The stand on the PRO-510 is deceptively adaptable. At first glance it may appear to limit how many options you have when mounting and aiming the camera, but this is simply untrue. The PRO-510 stand is almost infinitely adaptable – it's like the Rubik's Cube of CCTV camera stands!

You've got three points of articulation. The most obvious is the thumb screw-secured elbow joint in the centre of the stand (1). This one is pretty obvious and straight forward – loosen the screw, adjust to the position you want, and then tighten the screw again to secure in place.

The second point of articulation (2) is the radial joint where the neck of the stand attaches to the base. To adjust this joint, loosen the locking ring by rotating counter-clockwise. Rotate the camera and stand to the position you want then tighten the locking ring. By using articulation points 1 and 2, you can aim the camera in virtually any direction.

Point 3, located where the camera attaches to the stand, is held in place by one locking screw. Like point 2, it is a radial joint, allowing you to rotate the camera so that no matter how points 1 and 2 are configured, the camera can still face upright. Simply loosen the screw, rotate the camera to the upright position (so that up in your pictures is actually up) then tighten the screw to lock into place.

Of course, there will always be some outlying cases where the camera and stand simply won't fit where you want to mount them. Maybe you have a hanging awning, or a drain pipe in an inconvenient spot. In these cases, we suggest obtaining a mounting bracket, which should be available from any good hardware store.

Troubleshooting

On my Swann DVR, ‘Video Loss’ appears where the image from my camera should be.	Check the extension cable (power and video) is securely connected to the camera.Check the video output from the camera is securely connected to a video input channel on the DVR.Check the power from the camera is securely connected to a power supply.
When I view an image from the camera at night I only see a bright spot and no image.	A reflection can be caused in night vision mode if the camera is looking through a window. Move the camera to the other side of the window or to another location.
The BNC extension cable will not connect to my TV.	Many TV’s and monitors do not have a BNC connector but do have an RCA connector. Connect a BNC to RCA adapter to the end of the extension cable and then plug into the RCA socket on your TV or monitor.

Video	Image Sensor CMOS
	Video Quality 540 TVL
	Resolution 648x488
	Minimum Illumination 0 Lux (IR on)
	Day/Night Mode Color in lit areas / Black & White in dark areas
	White Balance Automatic
	Signal / Noise Ratio 45db
	Gain Control Automatic
	Backlight Compensation Yes
	Lens 3.6mm
	Viewing Angle 59 degrees
Night Vision	Night Vision Distance 65ft/20m
	IR Cut Filter YES
	Infra-red LEDs 24
	Infra-red wavelength	850nm
	Infra-red LED life (average)	10,000 hours
General	Indoor/Outdoor	Both
	Operating Power	DC 12V
	Operating Temperature	-20°C ~ 60°C / 4°F ~ 140°F
	Body Construction	Aluminium
	Dimensions (without stand)	50mm x 50mm x 70mm2.0" x 2.0" x 2.8"
	Dimensions (with stand)	65mm x 65mm x 145mm2.5" x 2.5" x 5.7"
	Weight	253g / 8.9oz

Images are for illustrative purposes only. Specifications subject to change without notice. For the latest version of this manual, please visit:

www.swann.com

Helpdesk / Technical Support Details

Swann Technical Support All Countries E-mail: [e-mail] Telephone Helpdesk

USA toll free 1-800-627-2799 (Su, 2pm-10pm US PT) (M-Th, 6am-10pm US PT) (F 6am-2pm US PT) USA Exchange & Repairs 1-800-627-2799 (Option 1) (M-F, 9am-5pm US PT)

AUSTRALIA toll free 1300 138 324 (M 9am-5pm AUS ET) (Tu-F 1am-5pm AUS ET) (Sa 1am-9am AUS ET) NEW ZEALAND toll free 0800 479 266 UK 0203 027 0979

See http://www.worldtimeserver.com for information on time zones and the current time in Mvelbourne, Australia compared to your local time.

Limited Warranty Terms & Conditions

Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from it's original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann's repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.

The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party. Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void.

By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by local laws, regulations and legal rights will take precedence.

For Australia: Our goods come with guarantees which cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to major failure.

FCC Verification

This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and the receiver

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

- Consult the dealer or an experienced radio/TV technician for help

WARNING: Modifications not approved by the party responsible for compliance could void user's authority to operate the equipment.

PRO-510

Swann Technical Support

All Countries E-mail: [e-mail]

Telephone Helpdesk

USA toll free

1-800-627-2799

(Su, 2pm-10pm US PT)

(M-Th, 6am-10pm US PT)

(F 6am-2pm US PT)

USA Exchange & Repairs

1-800-627-2799 (Option 1)

(M-F, 9am-5pm US PT)

AUSTRALIA toll free

1300 138 324

(M 9am-5pm AUS ET)

(Tu-F 1am-5pm AUS ET)

(Sa 1am-9am AUS ET)

NEW ZEALAND toll free

0800 479 266

UK

0203 027 0979

See http://www.worldtimeserver.com for information on time zones and the

current time in Melbourne, Australia compared to your local time.

Swann Communications USA Inc.

12636 Clark Street

Santa Fe Springs CA 90670

USA

Swann Communications

Unit 13,331 Ingles Street,

Port Melbourne Vic 3207

Swann Communications LTD

Stag Gates House

63/64 The Avenue

SO171XS

United Kingdom

PRO-510

votre DVR

Swann Communications USA Inc.

12636 Clark Street

Santa Fe Springs CA 90670

USA

Swann Communications

Unit 13,331 Ingles Street,

Port Melbourne Vic 3207

Swann Communications LTD.

Stag Gates House

63/64 The Avenue

S0171XS

United Kingdom